Hi Everyone,
I bought Soyes 7S+ from Gearbest, Android 6.0, impossible to add google account, when trying to access Play Store I get ""There was a problem communicating with Google servers".
Troubleshooting done so far, based on multiple web-based articles:
1. 2-step verification confirmed to be OFF
2. Cache cleared for all Google-related apps, same error after reboot
3. Google Play Services 8.7.03 reinstalled with 9.4.52, installed (multiple other versions were giving error "issues with parsing the package)", now gets popup error "Google Play services won't run unless you update Google Play services", still "There was a problem communicating with Google servers".
4. Rooted the device with Kingroot 5.3.7, which - surprisingly - says my system is Android 5.1. Tried changing values in host file, default was 127.0.0.1 localhost, tried other with "127.0.0.1 localhost, in secod line #127.83.240.239 android.clients.google.com mtalk.google.com" - still no luck. Tried removing the host file completely and rebooting - still no luck
5. Tried connecting via different networks - still nothing
6.Tried installing PrebuiltGMSCore.apk, nothing.
7.Wiped to factory settings - nothing
Installation from unknown sources is ON
USB debugging is ON
OEM unlocking is ON
Since this was one was likely shipped from China to Poland, I am suspecting some locally modded, not allowing Google Play Store access android to be installed; thought about installing some international version of android but sadly I have no skill or knowledge on how to get it done right without bricking the device.
Maybe someone managed to get it fixed? Any suggestions will be highly appreciated.
Related
Hello,
Just upgraded to Jelly Bean 4.1.1 and now in the Google Play Store I get the following error when it trys to update any of the google apps such as Chrome:
Update for "Chrome" could not be downloaded due to an error. (Error retrieving information from server. [RPC:AEC:0])
I have used google and gone thread to thread for solutions but NONE have worked.
I have tried the following:
a) Factory reset
b) Factory reset with wipe and format of all partitions
c) Removing my google account and re-adding it.
d) Clearing cache/data and updates from google play store and google framework, then removing google account, rebooting, re-adding google account.
All of the above lead me back to the same exact issue RPC:AEC:0
I must mention I am not rooted and I have not unlocked my bootloader.
Please help!
What version of the Play Store do you have installed? (Play Store -> settings -> build version)
Latest is 3.9.16, you can download it here
http://forum.xda-developers.com/showpost.php?p=30334649&postcount=1
mikevipe said:
RPC:AEC:0
Click to expand...
Click to collapse
Try this one. It's a small variation on what you already tried. Notice the power off for 2 mins, instead of reboot. (btw they = Google support)
Okay... had problems with my phone and had to totally wipe and start over (lost my IMEI and ERI). Anyway I finally got that all figured out and working and then I used ODIN to flash a factory stock image (MB1). Booted up phone and tried to login to Google Play - I get "No Connection". I decided to update to MF1 and let that process go. Still - no connection. I factory reset, cleared cache & data and still get same result.
Tried almost everything I can think of and get get logged into Google play and a few other Google services. I've searched the internet up and down and have no other options I can think of!
Google Play Store says - No Connetion
Google Now say - Network Error - Check your network connection and try again
Google Plus says No Connection Couldn't connect to the server
Google Maps works fine and has all my starred locations no problem
Here are all the steps I've taken:
1) Flashed totaly different MF1 ROM through recovery after clearing & formating every folder (system/cache/data) - same problem
2) Verified date & time is CORRECT
3) Cleared Google play and services cache and data and forced closed
4) Reset phone tons of times and powered completed down for 5-10 minutes
5) Removed google account and then re-added it
6) Deleted HOSTS file in system/etc
7) Downloaded latest Google Play and Google Services and installed manually
8) Tried WIFI & 4G - no difference in errors
Maybe Google is just down right now and everyone is having a problem? I highly doubt that! Maybe google is just blocking my account?
This is the craziest problem I have ever heard of. Any help would be greatly appreciated!
I am running Slimkat f2fs. I tried to dirty flash the latest version of ROM + slim gapps.
The device runs well but I get all these errors in the notification area saying that "An application requires installation of Google...." and the play store tries to open but never does.
I think this is all because of my 2-step authentication but I'm not sure.
I even tried removing my google account from the device and adding it again, but now I can't add it. It says trouble connecting to google. Can anyone help?
thanks
Hi there,
You must give us more details about your device/ROM. But I this flashing again GApps will solve this error. If not, you can try to wipe cache/dalvik and try again.
Good luck
I finally got it working. As the notification errors indicated, I needed to install Google Play Services. I was pretty sure it was installed but obviously not correctly.
I downloaded a version of the google play services apk from android police and then the error changed to needing to upgrade Google Play Services (rather than needing to install). After upgrading in the play store everything is working fine now. In the end, I don't think 2-step authentication had anything to do with the issue.
BTW, reinstalling gapps, both full and mini, would not correct the error. Only installing the apk fixed things.
My device is N7 2012, "grouper". I am running the 9.0 version of Slimkat with Mkernel.
My Huawei mate 8 (latest firmware NXT-AL10 8.0.0.839) was purchased in China. I had no problem installing Google services without root. 2 days ago I could not connect to the play store anymore. I had a server error. After 2 days I thought it probably did not come from the server. I looked on the net and followed tutorials. I tried to clear the cache and data, delete my google account and put it back. Nothing works. After uninstalling Play Store, I wanted to reinstall it impossible . Whatever the version, I have this message: the system failed to install the package because it tries an authorization that it is already by some packages (in adb it does not work either). For info, all other applications google can be reinstalled without problems and I have no problem to create a Google account in the settings.
I figured if I redo the whole procedure using GSMinstaller, it should work. Big mistake, Unable to uninstall Google Play Services. The procedure stops there.
For info the application GoogleInstaller (version 2 or 3) does not work either. I have this message: "System failed to install the package because it tries an authorization that is already by some packages
So back to square one. How to reinstall the Play Store? I would like to avoid doing a factory restore because I'm not sure that on Emui_8, GSMinstaller works.
Waiting for your answers
Thank you and good day
[UNSOLVED] How to fix "There was a problem communicating with google servers."
I recently made a port of MIUi 7.5 for my Lenovo Phab Plus and it displays the following when I try to login:
There was a problem communicating with google servers.
I have tried the following method:
- Changing options in /system/etc/hosts (Failed)
- Do a factory reset (Failed)
- Reinstall Play Services (Failed)
- Reinstall the entire Google Play Services set (Failed)
- Reflashing (Failed)
- Disabled 2-step Authentication (How am I going to disable it, it is impossible for this to happen at this state because I can't even get the screen where I type my email)
My possible theory is my device isn't "supported" by Google and I can't even install Gapps in this ROM or else it won't even boot. Or it might be some settings in the ROM causing such issue. I really don't know and I would like to know how to fix this.
already tried to install the latest versions of Google play services and Google play stores and change the dns
Factory reset your phone.