problem with reinstalling Google play Store - Mate 8 Q&A, Help & Troubleshooting

My Huawei mate 8 (latest firmware NXT-AL10 8.0.0.839) was purchased in China. I had no problem installing Google services without root. 2 days ago I could not connect to the play store anymore. I had a server error. After 2 days I thought it probably did not come from the server. I looked on the net and followed tutorials. I tried to clear the cache and data, delete my google account and put it back. Nothing works. After uninstalling Play Store, I wanted to reinstall it impossible . Whatever the version, I have this message: the system failed to install the package because it tries an authorization that it is already by some packages (in adb it does not work either). For info, all other applications google can be reinstalled without problems and I have no problem to create a Google account in the settings.
I figured if I redo the whole procedure using GSMinstaller, it should work. Big mistake, Unable to uninstall Google Play Services. The procedure stops there.
For info the application GoogleInstaller (version 2 or 3) does not work either. I have this message: "System failed to install the package because it tries an authorization that is already by some packages
So back to square one. How to reinstall the Play Store? I would like to avoid doing a factory restore because I'm not sure that on Emui_8, GSMinstaller works.
Waiting for your answers
Thank you and good day

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Google play store server error

Can't get it to work. Tried deleting data on play store and framework services
Sent from my rooted galaxy s3 on beans build 8
kench33 said:
Can't get it to work. Tried deleting data on play store and framework services
Sent from my rooted galaxy s3 on beans build 8
Click to expand...
Click to collapse
any luck in a solution i have the same problem
I just cleared the cache and data a couple times after rebooting each time
I had this issue and was easily solved after I unsynced my Google account then re-added it to the phone. Hopeful that solves your problem.
CeeMillz said:
I had this issue and was easily solved after I unsynced my Google account then re-added it to the phone. Hopeful that solves your problem.
Click to expand...
Click to collapse
Yeah, you have to remove your google accounts and re-add them. I don't know what causes this but it happens a lot, I just had it happen last night lol.
acces to google Play Store works again
kench33 said:
Can't get it to work. Tried deleting data on play store and framework services
Sent from my rooted galaxy s3 on beans build 8
Click to expand...
Click to collapse
I've solved the problem when I discovered that the google framework services was disabled.
Then go to the settings /applications/all applications
Scroll until the end of the list, and then you'll find all the disabled apps.
You may find google framework services disabled, then enable it
And you'll have acces to google play store again.
Hope it will work for you
spopbzh said:
I've solved the problem when I discovered that the google framework services was disabled.
Then go to the settings /applications/all applications
Scroll until the end of the list, and then you'll find all the disabled apps.
You may find google framework services disabled, then enable it
And you'll have acces to google play store again.
Hope it will work for you
Click to expand...
Click to collapse
i love you right now.. i cant tell you how many times i wiped my phone trying to figure this all out.. i never noticed the go to the bottom when you disable... wow
spopbzh said:
I've solved the problem when I discovered that the google framework services was disabled.
Then go to the settings /applications/all applications
Scroll until the end of the list, and then you'll find all the disabled apps.
You may find google framework services disabled, then enable it
And you'll have acces to google play store again.
Hope it will work for you
Click to expand...
Click to collapse
Thank you very much for pointing this out! I like to know how did you trace it to google framework? I was panicking and almost wanted to re-flash my phone. For me, the app is not disabled, so what I did was to clear its data and re-enter the account. Apparently, removing the account from the "Accounts and Sync" does not remove everything...
spopbzh said:
I've solved the problem when I discovered that the google framework services was disabled.
Then go to the settings /applications/all applications
Scroll until the end of the list, and then you'll find all the disabled apps.
You may find google framework services disabled, then enable it
And you'll have acces to google play store again.
Hope it will work for you
Click to expand...
Click to collapse
Still doesn 't work...i really don't know what to do next...i keep trying but nothing.
Solution Found!!!!
I was having this issue also, and started another thread not knowing this one was here, but I found a solution!!!! I guess the issue has to do with losing either your IMEI, MEID or both. So what I did was ODIN the root66 stock rom (which still has root) and reprovision the rom in order to restore my IMEI/MEID by dialing *2767*3855#. This will factory reset your device. Once I got my IMEI/MEID back, I backed it up using terminal emulator by typing "su" to get root access, then typing "reboot nvbackup" (without the quotes), and also using synergy's recovery zip in cwm or twrp that makes a backup zip file with the IMEI/MEID information. After I did that I tried a Jellybean touchwiz rom, Jellywiz RLS 12 to be exact, and was able to access the play store with no server error at all!!!!! Took a lot of trial and error, but I'm back on a touchwiz rom with no server error in the play store!!!!!
Yeah I'm getting the server error again with the new leak #2!!! I restored the stock66 Rom to make sure my meid/imei were intact and they were, so I flashed the new leak and server error! I have no idea why this is happening!!
Sent from my SCH-I535 using Tapatalk 2
Working Solution!!!!
So today was a day from hell for my phone. I drove down to San Diego from Orange County today, and my phone started roaming half way down. I was on slimrom 2.9 (aosp) and had no problems prior. So I decided to restore my stock66 backup and reprovision, but my phone was stuck roaming. I even tried flashing a JB touchwiz leak and had the server error yet again!!!! I didn't know what to do!!!! My IMEI was intact, so I had no idea what to do. I tried restoring the backup of the IMEI/MEID i had made, but I guess that was bad. So I proceeded to restore my phone back to factory, unlocking the bootloader, unrooting, and updating all the OTA's from Verizon. The one thing that I started to notice was the under network, it showed unknown. All my other information was correct, IMEI/MEID, etc...However, the second thing I noticed was that I had no ERI!!!!! This was the issue all along!!!! The play store couldn't recognize the carrier!!! So even though I had done all the OTA's, tried the IMEI/MEID repair tool. You have to first downgrade your radio using ODIN back to VRLF2: http://rootzwiki.com/topic/34053-officialmodems-vrlj1-verizon-sgs3-sch-i535-odin-or-recovery-flashable/. Next, follow the instructions here to repair your ERI, IMEI/MEID: http://forum.xda-developers.com/showthread.php?t=1867442. I then re-rooted my phone back to the latest JB leak here: http://forum.xda-developers.com/showthread.php?t=1974114. I also used TWRP and did the su/unlock bootloader combo zip. I checked the status of my network and it's back!!!!!!!! This time I backed up my ERI, MEID/IMEI since it was all there!!!!! I did backup methods 1 and 2: http://forum.xda-developers.com/showthread.php?t=1852255 Next I made a backup of the current rom, and did a clean install of JellyBeans 2, signed into my google account, and gone were those nagging server errors!!!!!!!!
I had the same problem. It solved when i install the gapps-ics-20120429-signed.zip version of google apps
michalistis said:
I had the same problem. It solved when i install the gapps-ics-20120429-signed.zip version of google apps
Click to expand...
Click to collapse
Confirmed with this solution
michalistis said:
I had the same problem. It solved when i install the gapps-ics-20120429-signed.zip version of google apps
Click to expand...
Click to collapse
i have downloaded the file gapps-ics-20120429-signed.zip but how to install this i am very new to android plz tell me in detail
s00my said:
Still doesn 't work...i really don't know what to do next...i keep trying but nothing.
Click to expand...
Click to collapse
I had this problem on my Kindle Fire and Galaxy Epic Touch after installing Cyanogenmod 10.2. Everything works fine for a day, then dreaded Play Store server error occurs the next day. I tried removing and then adding Google account back, but had error, could not connect to google servers.
Here's what I found solved the problem
Check that google frameworks service is enabled
Clear cache from Play store, google frameworks and google account services.
Reboot
Open Play store
If still experiencing server error, delete Google account and add again.
After this both my devices have been fine.
GPlay No connection-Retry
.......... I am not getting any error but after a couple clean installs within 2 days, I cannot connect to GPlay, there is no error just connection timed out but the internet is fine. Any suggestions besides clearing framework and deleteing account? .........
Weeeeeee
Thank you soooo much, your solution is the ONLY thing that has worked for me after only having been able to fix previous occurences with a factory reset!!!! You're a saint <3333
vinhjkd said:
I had this problem on my Kindle Fire and Galaxy Epic Touch after installing Cyanogenmod 10.2. Everything works fine for a day, then dreaded Play Store server error occurs the next day. I tried removing and then adding Google account back, but had error, could not connect to google servers.
Here's what I found solved the problem
Check that google frameworks service is enabled
Clear cache from Play store, google frameworks and google account services.
Reboot
Open Play store
If still experiencing server error, delete Google account and add again.
After this both my devices have been fine.
Click to expand...
Click to collapse

error retrieving info from server [RPC:S-5:AEC-0]

My galaxy S2 was working fine. I used google play a couple of days ago without any problem and today when I tried to update my app systemPanel from google play (or any other app), I got the error (there was no change to my S2):
Update for 'systemPanel app/Task Manager' could not be downloaded due to
an error. (error retrieving info from server [RPC:S-5:AEC-0])
what exactly does it mean?
I already tried everything below without success:
- clear data/cache of google play/google framework. This made it worse as when I started google play it said "no connection- retry". I had to restore app+data from titanium backup.
- clear data/cache 'download manager'
- uninstall updates for google play
- I have also deleted then added back my gmail account and it did not help.
I couldn't install any app either. I got the same error when I tried to install any app from Google play store.
I'd appreciate any help you can give.
Thank you.

Cannot update Google Play Services: Unknown error code: -501

I'm not sure if this is a Oneplus One problem or just an android problem in general but I'm having absolutely no luck anywhere and I've tried everything short of a reset so I hope this is ok to post here.
I recently updated to CM12S. I was trying someone's advice of wiping Google Play Services data and re-updating in order to fix a battery bug, but after I reset the data, I get error code -501 in the Play Store when I try to update the app. I've already tried restarting phone, and wiping cache from a bunch of services. I've reinstalled the Play Store, and rebooted multiple times as well.
I tried to install via apk, but it fails and says "App not installed".
Does anyone know what else I could try? Thanks

Installing GAPPs suite on Honor 9 (Chinese Version) - NO ROOT NECESSARY

Hello alL,
I come to bring you good news. I have managed to install google play store and other Google Apps on the Chinese version of the Honor 9 (WITHOUT ROOT).
For anyone wondering, here are the steps.
1 - Download this file to your Honor 9.
2 - Decompress the zip file and install "Google Installer_2.0.apk". Don't touch the other files.
3 - Run this app (the newly installed one with the chinese name) and confirm using the Green button near the bottom.
4 - Confirm all prompts for authorisation, ensuring you select "Trust app" to give it full permissions. This will install the core "Google Play Apps Suite" as a user app, meaning that you will be able to uninstall "Play store" by simply dragging it to the top. See 1st screenshot.
5 - Check if Google Play Store has been installed and is working. If android complains about "Missing GMSs", reboot and try again. If still you have problems, try downloading "GMSInstaller apk" from an internet mirror of your choice.
See attached screenshots for proof that it works!
Great guide! Thanks for sharing. This is a safer way than rebrand, but rebrand will bring you a full Europe/US EMUI. You will not see any left-over Chinese characters.
The only downside is you'll be left with some Chinese letters here and there :/
But, it's easier than rebranding
Is there a lot of Chinese left so that it becomes difficult to use the phone? Or more like a minor nuisance? I'm currently in China and positively drooling at the local retail price but I've no access to a computer for rebranding.
Hi, I tried this procedure, I managed to install all the GApps but when I try to login or add google account the phone freezes for a moment and nothing happens. Same behavior on YT, while on Gmail and Play Store it still says "GMS Installer required". I guess that with a chinese phone you need to flash it anyway or it can't reach google servers. Am I right?
battilory said:
Hello alL,
I come to bring you good news. I have managed to install google play store and other Google Apps on the Chinese version of the Honor 9 (WITHOUT ROOT).
For anyone wondering, here are the steps.
1 - Download file to your Honor 9.
2 - Decompress the zip file and install "Google Installer_2.0.apk". Don't touch the other files.
3 - Run this app (the newly installed one with the chinese name) and confirm using the Green button near the bottom.
4 - Confirm all prompts for authorisation, ensuring you select "Trust app" to give it full permissions. This will install the core "Google Play Apps Suite" as a user app, meaning that you will be able to uninstall "Play store" by simply dragging it to the top. See 1st screenshot.
5 - Check if Google Play Store has been installed and is working. If android complains about "Missing GMSs", reboot and try again. If still you have problems, try downloading "GMSInstaller apk" from an internet mirror of your choice.
See attached screenshots for proof that it works!
Click to expand...
Click to collapse
Hi,
I previously installed google services successfully using GMSinstaller when I first got my Honor 9 in August.
Now it is upgraded to B201 and because it always crashes when it comes to google play, I ran GMSinstaller again which asked me to uninstall every google related apps.
I did so but now it is impossible to install google again
GMS installer will only propose me to uninstall previously installed google apps, then reboot.
I tried several "Google Installer" including this one, none of them are working.
Any help would be appreciated,
Thanks
It seems like this B201 update patches the GMS installer
PalakMi said:
It seems like this B201 update patches the GMS installer
Click to expand...
Click to collapse
I tried removing all the google stuff (framework, account manager, services, sync) then manually install each of them : still doesn't work.
Does anyone with B201 firmware succeed to install Google ?
Is it possible to downgrade without root/unlock ?
One thing I have not tried yet is reset to factory, If I do so I am wondering if a backup from HiSuite will restore everything...
padfr said:
I tried removing all the google stuff (framework, account manager, services, sync) then manually install each of them : still doesn't work.
Does anyone with B201 firmware succeed to install Google ?
Is it possible to downgrade without root/unlock ?
One thing I have not tried yet is reset to factory, If I do so I am wondering if a backup from HiSuite will restore everything...
Click to expand...
Click to collapse
Tell us the results when you're done
PalakMi said:
Tell us the results when you're done
Click to expand...
Click to collapse
After Factory reset, GMSinstaller worked again !
But my fear was confirmed : after restoring from HiSuite Backup, I lost some datas in my apps and also all my notes in the notes app
In the end got Google back, that's the most important !!
padfr said:
After Factory reset, GMSinstaller worked again !
But my fear was confirmed : after restoring from HiSuite Backup, I lost some datas in my apps and also all my notes in the notes app
In the end got Google back, that's the most important !!
Click to expand...
Click to collapse
Well, it's better than nothing

huawei p40 lite -> play protect error

Hello yesterday i succesfully iinstall googleservices and playstore on the huawei p40 lite, note that playstore, gmail works perflectlly.. Then i download an app from playstore and the app has the option to login via google in the first try i login successfull to the app, the next try she give me an error: Device has not certifired by google proptect, also i submit my device id on google in order to certified but still get the error when i try to login to app via google account, Device has not certifired by google proptect.. Any way to fix that ?? has anyone fetch the same problem ??
Cheers
I tried several methods without success. In the end, the result is always the same - play protect error.
Follow this method https://www.youtube.com/watch?v=lYOU_YxrHhc&t=1598s
Which account are you trying to log in ?
Same problem here, but with every app
I think i got it to work, i force stopped all the google apps and cleared cache and data 5 times on every app, restarted my phone, and now i dont get notifcations any more and the apps works (I also registered my device ID at google)
Yup now it works fine! Thank you!

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