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[Q] Hangouts = Google Play Service not supported on this device ?

My g/f phone is on the last version of Saba Prime v16. We did a force update to get Hangouts today and it worked fine..... until we rebooted it. Now Hangouts reports "Google Play Service,which some of your applications rely on,is not supprted by your device.Please contact the manufacturer".
Google Play Services and Hangouts were uninstalled, phone rebooted, then from play store they were installed again but the message persists.
I have a Desire S with Fallout rom, the same version of both apps and works fine even after multiple reboots....
Any ideas ?

I'm getting the same issue on a VZW Nexus. The weird thing is I have 2 Nexus LTE, one mine, one is my wife's. Both are running the exact same ROM/gapps/kernel/radio.... On one device the update to hangouts was flawless, on the other I get "device not compatible". Then a "play services" won't update error....
I've wiped the ROM clean install and tried to update before restoring other apps and still have issues.
Anybody have ideas to correct?

First idea is it sounds like it might be due to different versions of gapps before installing hangouts; I know that the gapps I flashed onto my phone got updated at some point afterwards, and now looks different to the package I downloaded and flashed originally.
Second idea, do your phones have the same CID? (i.e. same carrier, same sim-unlock state).

paulie-uk said:
First idea is it sounds like it might be due to different versions of gapps before installing hangouts; I know that the gapps I flashed onto my phone got updated at some point afterwards, and now looks different to the package I downloaded and flashed originally.
Second idea, do your phones have the same CID? (i.e. same carrier, same sim-unlock state).
Click to expand...
Click to collapse
Okay I fixed on my end...
It seems as though it was on Google's server end, if that's possible.
The short answer for me was, wipe data > install ROM > install hangouts via apk (previously downloaded)> reboot > flash gapps > update Google now> update Google play services.... Viola. Seems like there should have been an easier fix.
Long Answer
I tried wiping data reinstalling ROM and gapps and that DID NOT work. I was getting the same error for Hangouts, Google Now, and Play Services and then some.... "Device not compatible"
I tried the exact same thing but logged into my Google account rather than my wife's and it worked just fine. No errors... Retried wiping ROM and flashing gapps, used her account, device not compatible again. That's why I'm guessing it was server side if that's possible. Even the web version of Play Store was saying device not compatible. CIDs were restored in each case and running same AOKP version and same Gapps.
That lead me to trying the install without Gapps... You only get so far before you must login to Google for obvious reasons, but for what ever reason, having the app installed on my phone before signing into gapps allowed for updating all of the other Play Services without issue.
It doesn't make sense to me but I'm up and running now...

My Solution
I'm a little late to the party, but this is the easiest post to find on Google for this problem. Mine worked after fresh ROM install, but it would start giving the error after a reboot. After much searching the thing that ultimately worked for me was to uninstall updates for the Play Store. I haven't uninstalled Play Services and after the Store auto updated, I could use Hangouts once again. I am using a HTC Desire with Cool Droid v3 GSM ROM.

I can confirm that steps suggested by MikeAce00 worked flawlessly.
This is what I did with a rom with gapps installed already
1. wipe & install rom -- do not input google credentials
2. install hangouts (google+ not necessary!) apk manually
3. input google credentials
4. update google play services (Hangouts even requested this...happened automatically after inputting the google credentials)
5. restart
6. done! -- hangouts should work
For me it did not seem to make any difference if you restart directly after installing hangouts apk or after inputting the google credentials
--
salski

salski said:
I can confirm that steps suggested by MikeAce00 worked flawlessly.
This is what I did with a rom with gapps installed already
1. wipe & install rom -- do not input google credentials
2. install hangouts (google+ not necessary!) apk manually
3. input google credentials
4. update google play services (Hangouts even requested this...happened automatically after inputting the google credentials)
5. restart
6. done! -- hangouts should work
For me it did not seem to make any difference if you restart directly after installing hangouts apk or after inputting the google credentials
i
Click to expand...
Click to collapse
I've tried the methods proposed here, but no luck. At poinjt 4 I don't get a request for update, just the same old message about google play services not being supported.
I'm currently going through older versions of gapps and see if I get to a point where Google Play updates the right files in the right order.
(On Xperia Go, 4.1.2 Power JB by @prototypell, phantom kernel 1.13)

Craziest Google Play / Google + / Google Now Problem! Please help!

Okay... had problems with my phone and had to totally wipe and start over (lost my IMEI and ERI). Anyway I finally got that all figured out and working and then I used ODIN to flash a factory stock image (MB1). Booted up phone and tried to login to Google Play - I get "No Connection". I decided to update to MF1 and let that process go. Still - no connection. I factory reset, cleared cache & data and still get same result.
Tried almost everything I can think of and get get logged into Google play and a few other Google services. I've searched the internet up and down and have no other options I can think of!
Google Play Store says - No Connetion
Google Now say - Network Error - Check your network connection and try again
Google Plus says No Connection Couldn't connect to the server
Google Maps works fine and has all my starred locations no problem
Here are all the steps I've taken:
1) Flashed totaly different MF1 ROM through recovery after clearing & formating every folder (system/cache/data) - same problem
2) Verified date & time is CORRECT
3) Cleared Google play and services cache and data and forced closed
4) Reset phone tons of times and powered completed down for 5-10 minutes
5) Removed google account and then re-added it
6) Deleted HOSTS file in system/etc
7) Downloaded latest Google Play and Google Services and installed manually
8) Tried WIFI & 4G - no difference in errors
Maybe Google is just down right now and everyone is having a problem? I highly doubt that! Maybe google is just blocking my account?
This is the craziest problem I have ever heard of. Any help would be greatly appreciated!

[Q]Play Store is error retrieving data (RPC S-7 AEC:0)

Hello, i'm a newbie in this forum.. i just wanna ask the one thing that make me cry every minute
I just upgraded my P6200 from HoneyComb to JellyBean firmware that i downloaded from SamMobile (my friend recommend me to download from that site)
the firmware is 4.1.2 Indonesia region..
i just flashed it by Odin, followed to the right instructions (yeah, click on pda and put the .md5 file, do not check the repartition, and bla bla bla)
it was successful.
But when i open my play store, it wont download, even in the wifi. It says <Error to retrieving data,RPC S-7 AEC:0>
and i tried the instruction from google.. and it wont download again, it still says error
am i wrong do the instruction?
help me please
<this is my first time for developing samsung's system, i never do this because i use mediatek device that i think its easier to understand>

RPC:S7.AEC-0
alkasdaf said:
Hello, i'm a newbie in this forum.. i just wanna ask the one thing that make me cry every minute
I just upgraded my P6200 from HoneyComb to JellyBean firmware that i downloaded from SamMobile (my friend recommend me to download from that site)
the firmware is 4.1.2 Indonesia region..
i just flashed it by Odin, followed to the right instructions (yeah, click on pda and put the .md5 file, do not check the repartition, and bla bla bla)
it was successful.
But when i open my play store, it wont download, even in the wifi. It says <Error to retrieving data,RPC S-7 AEC:0>
and i tried the instruction from google.. and it wont download again, it still says error
am i wrong do the instruction?
help me please
<this is my first time for developing samsung's system, i never do this because i use mediatek device that i think its easier to understand>
Click to expand...
Click to collapse
I'm having the same problems Motorola g kit kat 4.4.4 can't access any of my apps or account I'm waiting for Google to get back to me about it.
RPC:S7.AEC-0 Dont no what the hell went wrong. Its something to do with Google play services apk

Google Account Issue
It appears that this is an account issue, for some of us. I am having the same problem on multiple devices with my Google Apps account, but my gmail account is working just fine on those devices.
Google is evidently aware of it, and its gotten a little press on Android Police. Whatever you do, don't listen to what people are saying and factory reset the device. IT doesn't help, and all it winds up doing is removing access to all of your paid / no paid apps.
A small discussion has sprung up on the Google Wallet forum here.
---------- Post added at 01:55 PM ---------- Previous post was at 01:47 PM ----------
It appears that this is an account issue, for some of us. I am having the same problem on multiple devices with my Google Apps account, but my gmail account is working just fine on those devices.
Google is evidently aware of it, and its gotten a little press on Android Police. Whatever you do, don't listen to what people are saying and factory reset the device. IT doesn't help, and all it winds up doing is removing access to all of your paid / no paid apps.
A small discussion has sprung up on the Google Wallet forum here.

i have had this issue on ics not on jelly bean before my fix for this normally was less radical than an factory reset
Suspects:
1. Google Play Store
2. Google Services Framework
3. Download Manger
Step 1 remove all Gmail accounts from settings menu under accounts (i do this because i want a clear start like when you did a factory reset)
Step 2 locate Google Play Store (android market app) in settings menu > applications > all > Google Play Store
2.1 Force Stop
2.2 Uninstall Updates
2.3 Clear data & cache
Step 3 locate Google Services Framework in settings menu > applications > all > Google Services Framework
3.1 Force Stop
3.2 Uninstall Updates
3.3 Clear data & cache
Step 4 locate Download Manger in settings menu > applications > all > Download Manger
4.1 Force Stop
4.2 Uninstall Updates this does not get update make sure its enabled
4.3 Clear data & cache
Step 5 do a restart for good luck
Step 6 Open Google Play Store and setup you Google account again
Step 7 Open you favorite email program and setup you account
Basically you just did a factory reset only on Google Play Store & Google Services Framework & Download Manger
Good luck hope this helps helped me a few times in the past

Don't waste your time with this. It's permanent, account related, Even a factory reset and reflash doesn't fix it.
matthys said:
i have had this issue on ics not on jelly bean before my fix for this normally was less radical than an factory reset
Click to expand...
Click to collapse
This is more interesting however..
Downloading, installing and updating apps
Report this issue
[#11112915] Paid apps displayed as purchased, can’t be downloaded due to error message
We've received reports from some users of:
Errors during the download of paid apps from the Play Store.
Download issues occurring with paid apps that were never purchased on Play Store or purchased using the Google Account having issues.
Download issues occurring on a rooted device or with an account that was previously used on a rooted device.
We're currently investigating a solution. In the meantime, you can try using a different Google Account on your device.
We'll continue to update this page with developments, so check back soon.

Google play crash with CM12 on OPO

Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco

Mar_co said:
Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco
Click to expand...
Click to collapse
Head into settings > apps > google play services > clear data.
After that head down to apkmirror.com and download Google Play Services and manually update the app.
This should fix the systemupdate service bug on the older version of Google Play Services

Mar_co said:
Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco
Click to expand...
Click to collapse
I have gone back to previous version.
Try this https://www.youtube.com/watch?v=psvtQB7NizI. I have had to use it several times and still have the trouble. Best case is factory wipe and reload from Google app.

Bobbi lim said:
Head into settings > apps > google play services > clear data.
After that head down to apkmirror.com and download Google Play Services and manually update the app.
This should fix the systemupdate service bug on the older version of Google Play Services
Click to expand...
Click to collapse
Thanks for your message!
I can't access google play app crashes and I can't upgrade the app via the google play webpage.
I downloaded the latest version of the google play services (it appears to be the same version I already have installed) but I can't clear the data of that app (there is no clear data button just clear cache).
In order to install the apk, all I have to do is select it with a file explorer app (provided I have set the option of allowing the install of non google play apps?
Thanks,
Marc

Mar_co said:
Thanks for your message!
I can't access google play app crashes and I can't upgrade the app via the google play webpage.
I downloaded the latest version of the google play services (it appears to be the same version I already have installed) but I can't clear the data of that app (there is no clear data button just clear cache).
In order to install the apk, all I have to do is select it with a file explorer app (provided I have set the option of allowing the install of non google play apps?
Thanks,
Marc
Click to expand...
Click to collapse
If Google Play FC, head into settings > apps > Google Play > click clear data and force close
To clear data of Google Play Services, head into settings > apps > Google Play Services > (I think is) manage storage and it'll bring you into Google Play Services app, scroll to the bottom and click clear data. After that, force stop and uninstall any updates you may have for the app.
To manually update/install an app, use a file manager and head into the directory where you downloaded the app and just click on it and package installer will do the job it needs to do

hi all,
**EDIT** 20/10/15
So I wiped my phone again - cache and system. Flashed "cm-12-20150901-SNAPSHOT-YNG4NAO253-bacon" and "gapps-lp-20141212-signed" annnnnd it all works!
I still don't understand the cause of any of my troubles and I haven't tried doing this with CM 12.1 because stagefright is still an issue?
I cannot get Google Play services to function properly on my OnePlus one- have tried Factory resets, installing from a backup, Stock, CWM and TWRP recoveries. installing from apk hosting sites. clearing cache and all data in settings>apps>google blah blah, hoping someone can help me.
- several months ago i flashed TWRP as my new recovery and then flashed SuperSU and I have enjoyed this set up ever since as I love using the app AllStream which requires root access.
- after putting off updating my phone since doing this, I finally decided to update the other day...
- I downloaded the CM12.1 .zip , moved it onto my phone, booted it into recovery and flashed the bastard (figured everything was going smoothly at this point).
- When my phone booted up I figured I would download the Google Play store from the built in browser, and then download all my apps through that, BUT when I logged into my google account the play store said all my apps were already installed???
I downloaded some apps from some apk hosting websites and installed them (allstream,facebook,snapchat and a couple others) they all worked fine.
When I downloaded Google Play services Version: 8.2.99 (8299240) for Android 5.0+ (Lollipop, API 21) from apkmirror.com it installed and then gave me the error "unfortunately google play services has stopped"
every 3 seconds or so.
I have tried flashing Stock, CWM, Philz and TWRP recoveries, doing a factory reset and then flashing the CM12.1.zip. get the error in all cases.
I have tried clearing cache and all app data in phone settings>apps>google PS>clear cache/delete data
I have not had Privacy Guard running ever (some forums have suggested this can cause issues).
**EDIT** 19/10/15
I've realized since posting that I have had Privacy Guard running (i had thought it was a separate app).
I have since experimented with different settings within Privacy guard such as turning the "wake up" and "keep awake" options on or off - no success
No idea what to do now, have I done something obvious? What else can I try? What other information should I provide to help diagnosis?

problem with reinstalling Google play Store

My Huawei mate 8 (latest firmware NXT-AL10 8.0.0.839) was purchased in China. I had no problem installing Google services without root. 2 days ago I could not connect to the play store anymore. I had a server error. After 2 days I thought it probably did not come from the server. I looked on the net and followed tutorials. I tried to clear the cache and data, delete my google account and put it back. Nothing works. After uninstalling Play Store, I wanted to reinstall it impossible . Whatever the version, I have this message: the system failed to install the package because it tries an authorization that it is already by some packages (in adb it does not work either). For info, all other applications google can be reinstalled without problems and I have no problem to create a Google account in the settings.
I figured if I redo the whole procedure using GSMinstaller, it should work. Big mistake, Unable to uninstall Google Play Services. The procedure stops there.
For info the application GoogleInstaller (version 2 or 3) does not work either. I have this message: "System failed to install the package because it tries an authorization that is already by some packages
So back to square one. How to reinstall the Play Store? I would like to avoid doing a factory restore because I'm not sure that on Emui_8, GSMinstaller works.
Waiting for your answers
Thank you and good day