My g/f phone is on the last version of Saba Prime v16. We did a force update to get Hangouts today and it worked fine..... until we rebooted it. Now Hangouts reports "Google Play Service,which some of your applications rely on,is not supprted by your device.Please contact the manufacturer".
Google Play Services and Hangouts were uninstalled, phone rebooted, then from play store they were installed again but the message persists.
I have a Desire S with Fallout rom, the same version of both apps and works fine even after multiple reboots....
Any ideas ?
I'm getting the same issue on a VZW Nexus. The weird thing is I have 2 Nexus LTE, one mine, one is my wife's. Both are running the exact same ROM/gapps/kernel/radio.... On one device the update to hangouts was flawless, on the other I get "device not compatible". Then a "play services" won't update error....
I've wiped the ROM clean install and tried to update before restoring other apps and still have issues.
Anybody have ideas to correct?
First idea is it sounds like it might be due to different versions of gapps before installing hangouts; I know that the gapps I flashed onto my phone got updated at some point afterwards, and now looks different to the package I downloaded and flashed originally.
Second idea, do your phones have the same CID? (i.e. same carrier, same sim-unlock state).
paulie-uk said:
First idea is it sounds like it might be due to different versions of gapps before installing hangouts; I know that the gapps I flashed onto my phone got updated at some point afterwards, and now looks different to the package I downloaded and flashed originally.
Second idea, do your phones have the same CID? (i.e. same carrier, same sim-unlock state).
Click to expand...
Click to collapse
Okay I fixed on my end...
It seems as though it was on Google's server end, if that's possible.
The short answer for me was, wipe data > install ROM > install hangouts via apk (previously downloaded)> reboot > flash gapps > update Google now> update Google play services.... Viola. Seems like there should have been an easier fix.
Long Answer
I tried wiping data reinstalling ROM and gapps and that DID NOT work. I was getting the same error for Hangouts, Google Now, and Play Services and then some.... "Device not compatible"
I tried the exact same thing but logged into my Google account rather than my wife's and it worked just fine. No errors... Retried wiping ROM and flashing gapps, used her account, device not compatible again. That's why I'm guessing it was server side if that's possible. Even the web version of Play Store was saying device not compatible. CIDs were restored in each case and running same AOKP version and same Gapps.
That lead me to trying the install without Gapps... You only get so far before you must login to Google for obvious reasons, but for what ever reason, having the app installed on my phone before signing into gapps allowed for updating all of the other Play Services without issue.
It doesn't make sense to me but I'm up and running now...
My Solution
I'm a little late to the party, but this is the easiest post to find on Google for this problem. Mine worked after fresh ROM install, but it would start giving the error after a reboot. After much searching the thing that ultimately worked for me was to uninstall updates for the Play Store. I haven't uninstalled Play Services and after the Store auto updated, I could use Hangouts once again. I am using a HTC Desire with Cool Droid v3 GSM ROM.
I can confirm that steps suggested by MikeAce00 worked flawlessly.
This is what I did with a rom with gapps installed already
1. wipe & install rom -- do not input google credentials
2. install hangouts (google+ not necessary!) apk manually
3. input google credentials
4. update google play services (Hangouts even requested this...happened automatically after inputting the google credentials)
5. restart
6. done! -- hangouts should work
For me it did not seem to make any difference if you restart directly after installing hangouts apk or after inputting the google credentials
--
salski
salski said:
I can confirm that steps suggested by MikeAce00 worked flawlessly.
This is what I did with a rom with gapps installed already
1. wipe & install rom -- do not input google credentials
2. install hangouts (google+ not necessary!) apk manually
3. input google credentials
4. update google play services (Hangouts even requested this...happened automatically after inputting the google credentials)
5. restart
6. done! -- hangouts should work
For me it did not seem to make any difference if you restart directly after installing hangouts apk or after inputting the google credentials
i
Click to expand...
Click to collapse
I've tried the methods proposed here, but no luck. At poinjt 4 I don't get a request for update, just the same old message about google play services not being supported.
I'm currently going through older versions of gapps and see if I get to a point where Google Play updates the right files in the right order.
(On Xperia Go, 4.1.2 Power JB by @prototypell, phantom kernel 1.13)
Related
Can't get it to work. Tried deleting data on play store and framework services
Sent from my rooted galaxy s3 on beans build 8
kench33 said:
Can't get it to work. Tried deleting data on play store and framework services
Sent from my rooted galaxy s3 on beans build 8
Click to expand...
Click to collapse
any luck in a solution i have the same problem
I just cleared the cache and data a couple times after rebooting each time
I had this issue and was easily solved after I unsynced my Google account then re-added it to the phone. Hopeful that solves your problem.
CeeMillz said:
I had this issue and was easily solved after I unsynced my Google account then re-added it to the phone. Hopeful that solves your problem.
Click to expand...
Click to collapse
Yeah, you have to remove your google accounts and re-add them. I don't know what causes this but it happens a lot, I just had it happen last night lol.
acces to google Play Store works again
kench33 said:
Can't get it to work. Tried deleting data on play store and framework services
Sent from my rooted galaxy s3 on beans build 8
Click to expand...
Click to collapse
I've solved the problem when I discovered that the google framework services was disabled.
Then go to the settings /applications/all applications
Scroll until the end of the list, and then you'll find all the disabled apps.
You may find google framework services disabled, then enable it
And you'll have acces to google play store again.
Hope it will work for you
spopbzh said:
I've solved the problem when I discovered that the google framework services was disabled.
Then go to the settings /applications/all applications
Scroll until the end of the list, and then you'll find all the disabled apps.
You may find google framework services disabled, then enable it
And you'll have acces to google play store again.
Hope it will work for you
Click to expand...
Click to collapse
i love you right now.. i cant tell you how many times i wiped my phone trying to figure this all out.. i never noticed the go to the bottom when you disable... wow
spopbzh said:
I've solved the problem when I discovered that the google framework services was disabled.
Then go to the settings /applications/all applications
Scroll until the end of the list, and then you'll find all the disabled apps.
You may find google framework services disabled, then enable it
And you'll have acces to google play store again.
Hope it will work for you
Click to expand...
Click to collapse
Thank you very much for pointing this out! I like to know how did you trace it to google framework? I was panicking and almost wanted to re-flash my phone. For me, the app is not disabled, so what I did was to clear its data and re-enter the account. Apparently, removing the account from the "Accounts and Sync" does not remove everything...
spopbzh said:
I've solved the problem when I discovered that the google framework services was disabled.
Then go to the settings /applications/all applications
Scroll until the end of the list, and then you'll find all the disabled apps.
You may find google framework services disabled, then enable it
And you'll have acces to google play store again.
Hope it will work for you
Click to expand...
Click to collapse
Still doesn 't work...i really don't know what to do next...i keep trying but nothing.
Solution Found!!!!
I was having this issue also, and started another thread not knowing this one was here, but I found a solution!!!! I guess the issue has to do with losing either your IMEI, MEID or both. So what I did was ODIN the root66 stock rom (which still has root) and reprovision the rom in order to restore my IMEI/MEID by dialing *2767*3855#. This will factory reset your device. Once I got my IMEI/MEID back, I backed it up using terminal emulator by typing "su" to get root access, then typing "reboot nvbackup" (without the quotes), and also using synergy's recovery zip in cwm or twrp that makes a backup zip file with the IMEI/MEID information. After I did that I tried a Jellybean touchwiz rom, Jellywiz RLS 12 to be exact, and was able to access the play store with no server error at all!!!!! Took a lot of trial and error, but I'm back on a touchwiz rom with no server error in the play store!!!!!
Yeah I'm getting the server error again with the new leak #2!!! I restored the stock66 Rom to make sure my meid/imei were intact and they were, so I flashed the new leak and server error! I have no idea why this is happening!!
Sent from my SCH-I535 using Tapatalk 2
Working Solution!!!!
So today was a day from hell for my phone. I drove down to San Diego from Orange County today, and my phone started roaming half way down. I was on slimrom 2.9 (aosp) and had no problems prior. So I decided to restore my stock66 backup and reprovision, but my phone was stuck roaming. I even tried flashing a JB touchwiz leak and had the server error yet again!!!! I didn't know what to do!!!! My IMEI was intact, so I had no idea what to do. I tried restoring the backup of the IMEI/MEID i had made, but I guess that was bad. So I proceeded to restore my phone back to factory, unlocking the bootloader, unrooting, and updating all the OTA's from Verizon. The one thing that I started to notice was the under network, it showed unknown. All my other information was correct, IMEI/MEID, etc...However, the second thing I noticed was that I had no ERI!!!!! This was the issue all along!!!! The play store couldn't recognize the carrier!!! So even though I had done all the OTA's, tried the IMEI/MEID repair tool. You have to first downgrade your radio using ODIN back to VRLF2: http://rootzwiki.com/topic/34053-officialmodems-vrlj1-verizon-sgs3-sch-i535-odin-or-recovery-flashable/. Next, follow the instructions here to repair your ERI, IMEI/MEID: http://forum.xda-developers.com/showthread.php?t=1867442. I then re-rooted my phone back to the latest JB leak here: http://forum.xda-developers.com/showthread.php?t=1974114. I also used TWRP and did the su/unlock bootloader combo zip. I checked the status of my network and it's back!!!!!!!! This time I backed up my ERI, MEID/IMEI since it was all there!!!!! I did backup methods 1 and 2: http://forum.xda-developers.com/showthread.php?t=1852255 Next I made a backup of the current rom, and did a clean install of JellyBeans 2, signed into my google account, and gone were those nagging server errors!!!!!!!!
I had the same problem. It solved when i install the gapps-ics-20120429-signed.zip version of google apps
michalistis said:
I had the same problem. It solved when i install the gapps-ics-20120429-signed.zip version of google apps
Click to expand...
Click to collapse
Confirmed with this solution
michalistis said:
I had the same problem. It solved when i install the gapps-ics-20120429-signed.zip version of google apps
Click to expand...
Click to collapse
i have downloaded the file gapps-ics-20120429-signed.zip but how to install this i am very new to android plz tell me in detail
s00my said:
Still doesn 't work...i really don't know what to do next...i keep trying but nothing.
Click to expand...
Click to collapse
I had this problem on my Kindle Fire and Galaxy Epic Touch after installing Cyanogenmod 10.2. Everything works fine for a day, then dreaded Play Store server error occurs the next day. I tried removing and then adding Google account back, but had error, could not connect to google servers.
Here's what I found solved the problem
Check that google frameworks service is enabled
Clear cache from Play store, google frameworks and google account services.
Reboot
Open Play store
If still experiencing server error, delete Google account and add again.
After this both my devices have been fine.
GPlay No connection-Retry
.......... I am not getting any error but after a couple clean installs within 2 days, I cannot connect to GPlay, there is no error just connection timed out but the internet is fine. Any suggestions besides clearing framework and deleteing account? .........
Weeeeeee
Thank you soooo much, your solution is the ONLY thing that has worked for me after only having been able to fix previous occurences with a factory reset!!!! You're a saint <3333
vinhjkd said:
I had this problem on my Kindle Fire and Galaxy Epic Touch after installing Cyanogenmod 10.2. Everything works fine for a day, then dreaded Play Store server error occurs the next day. I tried removing and then adding Google account back, but had error, could not connect to google servers.
Here's what I found solved the problem
Check that google frameworks service is enabled
Clear cache from Play store, google frameworks and google account services.
Reboot
Open Play store
If still experiencing server error, delete Google account and add again.
After this both my devices have been fine.
Click to expand...
Click to collapse
After doing all of these:
*delete all account
*cleared playstore, google services, framework cache and data
*disabling and force stop this 3
*full clean restore(after performing this, I can download all my and new apps, but when update comes and try to install it, it gives me 489 error also)
still having this annoying 489 error even I did the steps above specially on updating apps because "sometimes" downloading new app is possible without error and sometimes it does 489 error.
I have 3 gmail accounts on my G2. When I tried downloading on my account 'A' and it gives me 489 error, I switched to my account 'B' and it will download it, and when I tried to switch again on my account 'A' then tried to download new app, it will work. But this only happens rarely because most of the time it gives me 489 error.
I have one solution to download new updates, and that is uninstalling the app and installing it which is really annoying and tiring to do specially when there is 5+ apps that have new versions and like I said, sometimes downloading app is not working it gives me this hilarious 489 error.
Last time, I really want to hammer this phone, but I think my G2 has nothing to do with my problem, it is the play store.
Btw I have:
G2 D80220B KK
Dori Kernel
xposed
Titanium backed up apps(i don't think this is the problem, because my last restore of these apps is since March 2014 and all installs and updates are working fine until last week)
blocked apps by titanium
*fused location
*google search
*location services
*smart screen
*smartshare push
*smartshare.beam
*street view
*tags
*talkback
*voice mate
I hope someone can help me here. Or is it possible to install new google play APK from others phone that don't have this problem? Really need some help here.
Thanks
Trying installing a new gapps package for your android version through recovery.
Just googles gapps package for android (version e.g 4.1.2)
Flashing the wrong gapps results to such errors like yours
Sent from my Nokia_X
I'm on stock 4.4.2 with stock Gapps, and I came from fresh restore. like I said, Google play works fine until last week. ok, if it is really the gapps, I'll try to install pa gapps and we'll see. Thanks
Sent from my LG-D802 using XDA Free mobile app
I am running Slimkat f2fs. I tried to dirty flash the latest version of ROM + slim gapps.
The device runs well but I get all these errors in the notification area saying that "An application requires installation of Google...." and the play store tries to open but never does.
I think this is all because of my 2-step authentication but I'm not sure.
I even tried removing my google account from the device and adding it again, but now I can't add it. It says trouble connecting to google. Can anyone help?
thanks
Hi there,
You must give us more details about your device/ROM. But I this flashing again GApps will solve this error. If not, you can try to wipe cache/dalvik and try again.
Good luck
I finally got it working. As the notification errors indicated, I needed to install Google Play Services. I was pretty sure it was installed but obviously not correctly.
I downloaded a version of the google play services apk from android police and then the error changed to needing to upgrade Google Play Services (rather than needing to install). After upgrading in the play store everything is working fine now. In the end, I don't think 2-step authentication had anything to do with the issue.
BTW, reinstalling gapps, both full and mini, would not correct the error. Only installing the apk fixed things.
My device is N7 2012, "grouper". I am running the 9.0 version of Slimkat with Mkernel.
Greetings,
I had some issues uninstalling xposed on my HTC One M8 that was recently updated to lollipop so I reverted back to a stock lollipop rom directly from Telus. Every time I try and download an app from the Play Store I get the following message.
"nameofapp" could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-7 :AEC-7])
This is what I have tried so far:
- Clear cache on Google Play Services (Framework) and Google Play Store
- removed update from Google Play Store
- updated Play Store manually to newest APK
- rebooted in between these steps
- removed Google Account + cleared cache + all data for all Google Apps and services
Sometimes when I reboot it will let me update or download 1-3 apps, then it will just bring back that error. I'm at a loss as to what I should try as googling this error brings up the same solutions every single time. Other then this issue the phone itself appears to be functioning properly. My phone is unlocked and rooted but I do not have xposed or any other custom mods running. I'm also using the latest version of TWRP. I have also noticed that sometimes when I disconnect from wifi and attempt to download from 4G the download actually goes through. Not exactly a solution as I have limited data available to me. Any ideas?
Ronux25 said:
Greetings,
I had some issues uninstalling xposed on my HTC One M8 that was recently updated to lollipop so I reverted back to a stock lollipop rom directly from Telus. Every time I try and download an app from the Play Store I get the following message.
"nameofapp" could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-7 :AEC-7])
This is what I have tried so far:
- Clear cache on Google Play Services (Framework) and Google Play Store
- removed update from Google Play Store
- updated Play Store manually to newest APK
- rebooted in between these steps
- removed Google Account + cleared cache + all data for all Google Apps and services
Sometimes when I reboot it will let me update or download 1-3 apps, then it will just bring back that error. I'm at a loss as to what I should try as googling this error brings up the same solutions every single time. Other then this issue the phone itself appears to be functioning properly. My phone is unlocked and rooted but I do not have xposed or any other custom mods running. I'm also using the latest version of TWRP. I have also noticed that sometimes when I disconnect from wifi and attempt to download from 4G the download actually goes through. Not exactly a solution as I have limited data available to me. Any ideas?
Click to expand...
Click to collapse
Flash GApps via TWRP. If it doesn't help, bring your phone back to full stock, including flashing firmware + rom and make sure to format systen + data partition
before flashing the new rom.
LS.xD said:
Flash GApps via TWRP. If it doesn't help, bring your phone back to full stock, including flashing firmware + rom and make sure to format systen + data partition
before flashing the new rom.
Click to expand...
Click to collapse
Thanks for the help. I tried to flash the google apps but TWRP kept giving me errors that the package wasn't compatible with my phone. I located a nandroid of Telus lollipop stock and flashed that after I have formatted the system and data partitions as you have recommended. I dont believe I needed to do firmware as I have never had anything but stock firmware on the device. Everything appears to be functioning now as I can download and update from the play store once again.
Out of curiosity are you able to tell me why I encountered that issue? I cant seem to find exactly what that error even means. While i'm still very new to the android scene with flashing custom roms and device modification I have never once had that issue.
that is a "host" error, using a file manager, go to your /system/etc folder, open the "hosts" file, as a text file, and erase all.. except the local host:
Sorry bad english
Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco
Mar_co said:
Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco
Click to expand...
Click to collapse
Head into settings > apps > google play services > clear data.
After that head down to apkmirror.com and download Google Play Services and manually update the app.
This should fix the systemupdate service bug on the older version of Google Play Services
Mar_co said:
Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco
Click to expand...
Click to collapse
I have gone back to previous version.
Try this https://www.youtube.com/watch?v=psvtQB7NizI. I have had to use it several times and still have the trouble. Best case is factory wipe and reload from Google app.
Bobbi lim said:
Head into settings > apps > google play services > clear data.
After that head down to apkmirror.com and download Google Play Services and manually update the app.
This should fix the systemupdate service bug on the older version of Google Play Services
Click to expand...
Click to collapse
Thanks for your message!
I can't access google play app crashes and I can't upgrade the app via the google play webpage.
I downloaded the latest version of the google play services (it appears to be the same version I already have installed) but I can't clear the data of that app (there is no clear data button just clear cache).
In order to install the apk, all I have to do is select it with a file explorer app (provided I have set the option of allowing the install of non google play apps?
Thanks,
Marc
Mar_co said:
Thanks for your message!
I can't access google play app crashes and I can't upgrade the app via the google play webpage.
I downloaded the latest version of the google play services (it appears to be the same version I already have installed) but I can't clear the data of that app (there is no clear data button just clear cache).
In order to install the apk, all I have to do is select it with a file explorer app (provided I have set the option of allowing the install of non google play apps?
Thanks,
Marc
Click to expand...
Click to collapse
If Google Play FC, head into settings > apps > Google Play > click clear data and force close
To clear data of Google Play Services, head into settings > apps > Google Play Services > (I think is) manage storage and it'll bring you into Google Play Services app, scroll to the bottom and click clear data. After that, force stop and uninstall any updates you may have for the app.
To manually update/install an app, use a file manager and head into the directory where you downloaded the app and just click on it and package installer will do the job it needs to do
hi all,
**EDIT** 20/10/15
So I wiped my phone again - cache and system. Flashed "cm-12-20150901-SNAPSHOT-YNG4NAO253-bacon" and "gapps-lp-20141212-signed" annnnnd it all works!
I still don't understand the cause of any of my troubles and I haven't tried doing this with CM 12.1 because stagefright is still an issue?
I cannot get Google Play services to function properly on my OnePlus one- have tried Factory resets, installing from a backup, Stock, CWM and TWRP recoveries. installing from apk hosting sites. clearing cache and all data in settings>apps>google blah blah, hoping someone can help me.
- several months ago i flashed TWRP as my new recovery and then flashed SuperSU and I have enjoyed this set up ever since as I love using the app AllStream which requires root access.
- after putting off updating my phone since doing this, I finally decided to update the other day...
- I downloaded the CM12.1 .zip , moved it onto my phone, booted it into recovery and flashed the bastard (figured everything was going smoothly at this point).
- When my phone booted up I figured I would download the Google Play store from the built in browser, and then download all my apps through that, BUT when I logged into my google account the play store said all my apps were already installed???
I downloaded some apps from some apk hosting websites and installed them (allstream,facebook,snapchat and a couple others) they all worked fine.
When I downloaded Google Play services Version: 8.2.99 (8299240) for Android 5.0+ (Lollipop, API 21) from apkmirror.com it installed and then gave me the error "unfortunately google play services has stopped"
every 3 seconds or so.
I have tried flashing Stock, CWM, Philz and TWRP recoveries, doing a factory reset and then flashing the CM12.1.zip. get the error in all cases.
I have tried clearing cache and all app data in phone settings>apps>google PS>clear cache/delete data
I have not had Privacy Guard running ever (some forums have suggested this can cause issues).
**EDIT** 19/10/15
I've realized since posting that I have had Privacy Guard running (i had thought it was a separate app).
I have since experimented with different settings within Privacy guard such as turning the "wake up" and "keep awake" options on or off - no success
No idea what to do now, have I done something obvious? What else can I try? What other information should I provide to help diagnosis?