Google Assistant broken - please help - Google Pixel 3 Questions & Answers

Hi all,
I'm in need of urgent help. About a week ago my Assistant just start instantly crashing Google App as soon as I summoned it. Let me give you a little bit of background:
The problem:
When I summon the Assistant in any possible way (squeeze phone, corners gesture, via Updates tab in Google App) the Google app crashes instantly and the Assistant is not usable.
OS running
I was running Android 10 Beta 6 when this started, but today after the official update to Android 10 the bug still persists.
Things I've tryed
- Uninstalling Google App updates and install them again via Play Store
- Unistalling Google Play Services and installing them again via Play Store
- Trying Google App Beta
- Factory Reset with backup restore
- Factory Reset setting the phone as a new device
Nothing seems to work. I've posted this in the Android SubReddit, I have send the bug to Android, but nothing...no one seems to know how to fix this. I hope someone in here may know what may have been happening and give a hand.
Thanks!

Related

[Q] Google Components for Gingerbread 2.3.4

Hi everyone, I was wanting to know what all the different components of Google are on Gingerbread 2.3.4 (LG Enlighten vs700 phone). I ask because Google Play Store doesn't work. It keeps prompting me, "Sorry! The application google play store (process com.android.vending) has stopped unexpectedly. please try again. force close is the only option when i get this message, and it does reappear.
I have spent weeks on this - there are hundreds maybe even thousands of forums out there all devoted to this error. Seems like a huge volume of phones experience this error. There are a few fixes, but it only seems to work for a handful of people who have this problem.
What have I tried?
Factory reset (several times)
Reinstalling google play store, services, and market with the latest or a different version than what's on there now
youtube fix - I even reinstalled youtube
at this point, i did another factory reset last night just to start over with a clean slate - youtube works wonderfully. i have email on it. as a work around i use the amazon app store and 1 market store for apps, but it's a real bother with no google play and constantly getting the errors.
the strange part is i have a second identical phone (which is my experimental phone) - which does NOT get this error. I have no idea why one does, and the other doesn't.
the reason i was wondering about the components and versioning is as a last attempt to fix this (before i just live with it) - i was going to reinstall ALL the components google uses for the playstore to work, manually. i don't necessarily want to install the latest - i want to install the version specific to gingerbread 2.3.4. i have looked and looked online but i haven't been able to find any kind of component list (much to my surprise) the two components i have figured out are:
google play services 4.3.24 (android 2.3+)
google play 3.5.15 (android 2.3+)

504 Errors

Lately, 504 errors in the Google Play Store have eliminated my ability to recommend this phone. None of the usual fixes work.
Apps that I've had the problem with are:
Evernote
Runtastic Me (after a recent update)
Waze (version 4)
Maybe it is something the app developers are doing that doesn't work with the hardware, but I'm afraid of what the next app may be that I'm stuck unable to update.
Update: this has been resolved by the latest update from Gionee/BLU
Is it Google Play Store causing the problems (installing/updating apps) or is it the apps you mentioned (crashing, etc.)?
Have you started getting them all of a sudden out of nowhere? I've started to have Google Play Services issues with Google Play Music, but that was after fixing permissions in TWRP.
Maybe something you've done recently caused it (installation, file corruption, root/xposed modding) if TWRP is not the cause.
I'll assume you've already tried to clear app data & caches, and maybe uninstalling/reinstalling them. If nothing else works, you can always resort to a factory reset of the phone if you are willing to give up everything.
I've done everything short of a factory reset. I read where another user had the issue with evernote, so I specifically tried installing evernote to test.
I haven't rooted or used a custom recovery with this phone.
I put this in general more for information purposes and to maybe compile a list of apps others run into this with, but if anyone's fixed it, I'd appreciate knowing what they had to do.
Will try APK or Amazon for offending apps soon.
No luck with Amazon, either, so it isn't a play store issue
Got the same 504 error when installing Waze 4.0.
Sent from my PURE XL using Tapatalk
clear data and clear cache of google play store & google service framework
If it doesn't work try this next..
*remove your gmail account
*reboot and ,
*Re-add your account..
Sent from my Nitro using XDA Labs
Cleared Google Play Services data -- didn't help.
Cleared Google Play Store data -- didn't help.
Tried to remove my Google account -- says "This change isn't allowed by your administrator"!?
Sent from my PURE XL using Tapatalk
---------- Post added at 11:09 PM ---------- Previous post was at 11:04 PM ----------
Even manually installing the Waze 4.0 apk gives a generic "App not installed" error. Perhaps there's an incompatibility with this phone.
Sent from my PURE XL using Tapatalk
I think I've had the same problem before when installing a different (free) app. What I did was Google for an older version of the .apk file, then kept trying to install it to my phone until I found an old enough version that is willing to be installed. I was able to update to the latest version automatically without any problems after that.
Hope that helps!
Looks like Runtastic Pro 6.7 is getting added to the list. It may be some API that developers are using that isn't compiling properly on this phone... I hope it gets fixed
Reply from BLU support is that it is a known issue and an update is in the works.
I heard that something happened during the updates (like for Waze) that is causing issues for people with Mediatek CPU's, it does not seem to be intentional though as a fix seems to be in the works.
You can add app "omnivox" with the same error. Right for me it's omnivox and waze.
There was a recent gionee e8 update that hopefully resolves this and will (also hopefully) be ported to us soon.
Glad they're looking into it but this is really disappointing. Makes me want to finally break down and just get an S7 on T-Mo's payment plan.
Got the same problem here.
Hi guys, i just got the BLU pure XL and happen to me the same thing with waze, plus another app MapaRadar. They both cant install trough Play Store. I try installing old versions (waze 3.4 3.5 3.6 3.7 3.8 ..) only one time works. and then suddenly stopped. and it closes itself every time.
Update got the same 504 error.
I got another problem that after starting using play store to install other apps and update the existing ones (chrome, maps, framework..) the play store become unstable , closing itself most of the time. Since i have TWRP i manage to restore my original backup.
I did not update my apps on the play store. at least it stop to get play store app close itself.
If anyone like to share any alternative options until BLU team fix it.
Hi every body,
I have the Allview X2 xtreme the EU version of the Blu pure XL, and i have the same problem waze update return 504 error. Mine is TWRP and rooted.
I be able to install an older version of waze by apk, works fine for few days, now it's always looking for GPS signal....
Evernote too.
I have another problem with push notification who didnt work with 50% of m'y applications.
It works for :SMS, messenger, Facebook, snapchat but not for apps like instagram le monde, bfmtv, le parisien, le figaro...
I already perform hard reset.
Sorry for m'y English,
A french friend !
I justt flashed the gionee rom, mainly to see how it is for daily use, but also to check the IMEI corruption and mobile data issues (i experienced none of either) and on a whim I tried to install waze, and it installs fine (on the blu firmware I had previously had 504 error, as well had other apps just "app not installed")
so possibly gionee already had a fix for this?
Got an update this morning, and the problem seems to be fixed. Only about a week behind gionee, so not bad.

[Completed] LG Escape 2 - Factory Reset Done - Google Play Store Crashes (won't update)

So I have a lousy loaner LG Escape 2 to use for a 3-4 days while waiting on parts to repair my Nexus 6P. The LG Escape 2 has just been factory reset. When trying to use Google Play Store the Play Store crashes after a few seconds. If (in the GPS App) I go to Settings, and tap on Build Version (5.3.6) it briefly tells me that there is an update available, but it crashes before it can download, much less install, the updated. This phone is running Android 5.1.1. As near as I can tell, there is no stock factory ROM image that I can download and install (e.g. by ADB method). All I can do is a factory reset, which I have done. I've also tried going into Settings \ Apps and clearing data and cache on Google Play Services and the Google Play Store app. Finally, my Download Manager *is* running (some web pages suggest that the Google Play Store crash is caused by Download Manager not running. Oh... and I've rebooted this thing to heck and back.
I really don't want to buy a phone just for a few days, but I can't do my job with this LG Escrap 2.
Any suggestions on how I can update Google Play Store app without sideloading an APK from a third party site? I just don't trust sites that offer APKs from others. If Google itself would let me download the APK (with a checksum), I'd sideload it.
SoonerLater said:
So I have a lousy loaner LG Escape 2 to use for a 3-4 days while waiting on parts to repair my Nexus 6P. The LG Escape 2 has just been factory reset. When trying to use Google Play Store the Play Store crashes after a few seconds. If (in the GPS App) I go to Settings, and tap on Build Version (5.3.6) it briefly tells me that there is an update available, but it crashes before it can download, much less install, the updated. This phone is running Android 5.1.1. As near as I can tell, there is no stock factory ROM image that I can download and install (e.g. by ADB method). All I can do is a factory reset, which I have done. I've also tried going into Settings \ Apps and clearing data and cache on Google Play Services and the Google Play Store app. Finally, my Download Manager *is* running (some web pages suggest that the Google Play Store crash is caused by Download Manager not running. Oh... and I've rebooted this thing to heck and back.
I really don't want to buy a phone just for a few days, but I can't do my job with this LG Escrap 2.
Any suggestions on how I can update Google Play Store app without sideloading an APK from a third party site? I just don't trust sites that offer APKs from others. If Google itself would let me download the APK (with a checksum), I'd sideload it.
Click to expand...
Click to collapse
Greetings and welcome to assist. Unfortunately assist id for guiding new members around the forums only, this thread might be useful to you
https://forum.xda-developers.com/showthread.php?t=1976116
Thanks for understanding
Sawdoctor

Google Play Store "error Rh-01"

My pet project for reading week was to root my phone for the first time, and I've now been stumbling over errors for around 5 days straight. This is the first time I've hit a wall that I don't think I can just mash random buttons in hoping of getting the order right. Please walk me through this fix like I'm 7 yrs old so I know how to fix things in the future But I need to fix fast as my phone is essential to my work flow, and being able to use the Play Store would be nice.
DEVICE: My phone is a Nexus 5x now running PureNexus.
HISTORY: So to start I unlocked my bootloader, flashed TWRP and have a back up of my Stock ROM as well as a back up of when I finally got PureNexus working if all things go sour. However I'd really love to not reset. When I finally got it working (after like 3 days), I was getting the Error: 497 from the Google Play Store. After fumbling around xda and my settings, I cleared the Data and Cache of Google Play Store and Google Play services apps. Nada. So I show the system apps and cleared the data of the following apps: Google Play services, Google Play Store, Media Storage, Google Services Framework, Download Manager. I then force stopped and disabled Google Play Store. Then I reboot my phone and Uninstalled all the updates on Google Play Store.
(In hindsight, this was all probably WAY overkill ^^^)
Edit: I then successfully re-updated to the newest version via apk. I also tried flashing a copy of Dynamic GApps in hopes that it would fix it.
THE ERROR: Now when I open Google Play Store I get "Error while retrieving information from server. [RH-01]" and it kicks me to the sidepanel, which displays my email but not my Google account. It is now Version: 7.5.08.M-all [0] [PR] 146162341
Any ideas? As far as I can tell, the Error 497 should be fixed because I've totally obliterated all data that could be associated with the app. However, I have no idea how to reinstall Google Play Store because it's the app I use to install things. Thanks for helping! And if I need to re-tag the title of this thread, PLEASE let me know so I can do that.
Hi !
Remove your google account from settings/accounts , reboot your device , add it back , this may be related to a buggy gapps pack you have used , try open gapps micro
Good luck !

Huawei P40 Lite / JNY-LX1 - Google Services problem

Hello, excuse me posting this wall of text but I have some problems with my P40 Lite / JNY-LX1. Let me explain to you how all problems started:
- I have bought the phone with some firmware, I think it was emui11 or so (I can't remember the exact version), almost 2 years ago. To install Google Play Services, I had to rollback to 10.0.1.167. Everything worked perfectly, done with HiSuite back then, the install of GPS was done with Googlefier app, everything worked from the first try, notifications and all apps. Even the updates to G.P. Services and G.P. Store were up to date to the latest versions, even the firmware was to the latest 12.0.0.237 (emui12). Time passed by till 4 days ago when I had to change my Google Account password, I did that on my Desktop. Now using the phone became a mess because google logged me out of my account requesting the new password. When I tried to log back in the account the app would crash or throw out errors like Can't reach google servers or something like that.
- The first tought of it was to downgrade again to 10.0.1.167. For the beginning I had to use HiSuite to downgrade to 10.1.0.399, then I had to use the dload otg cable method cause the install won't proceed. Everything fine, downgraded to 167 with success.
- Installed again the Googlefier app downloaded from apkmirror and proceed to install GPServices. Somehow I managed to install it by using the ictfix method, managed to get rid of the errors. But now, the Google Play Store and the Google Play Services would update themselves to the latest versions after a few hours (10hrs or so) which makes them show the all time "This device isn't Play Protect certified". To solve this error I have to reinstall the GPServices app and GPStore again.
-I tried to do it with airplane mode on, internet off, different versions of the GPServices app, with the "Auto-Update apps - Don't update apps" settings in the store checked in, but still after a few hours the apps update themselves to the latest versions.
-- Apologies for making you read this wall of text but I wanted to make sure you understand my problems. Now my question is: Does anybody know a solution for this problem? Something to stop the apps updating to the latest versions? I have to say that this thing happens even if stay on 167 or if I upgrade to emui12.
Many thanks to all of you who took from their times to read this !!
I had the same issue with the This device isnt play protect certified, i basically used the newest ictfix.net method to get rid of it, its basically a mix of Google Play Services Apks and a mix of erasing google play apps data to make it work..
https://ictfix.net/google-for-huawei/ go to this link and select /5/9/2022/ APKCOMBO. Follow this tutorial.
syonox said:
I had the same issue with the This device isnt play protect certified, i basically used the newest ictfix.net method to get rid of it, its basically a mix of Google Play Services Apks and a mix of erasing google play apps data to make it work..
https://ictfix.net/google-for-huawei/ go to this link and select /5/9/2022/ APKCOMBO. Follow this tutorial.
Click to expand...
Click to collapse
I did this but it comes up again after 24hrs or so. The only fix i have figured out is to use an older version of google play services, this way it won't update itself back to the newest that shows up device is not certified. The only problem i have with it is that instagram message notification won't show up, and push notifications for ig and some other apps not all, come up with delay.

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