Lately, 504 errors in the Google Play Store have eliminated my ability to recommend this phone. None of the usual fixes work.
Apps that I've had the problem with are:
Evernote
Runtastic Me (after a recent update)
Waze (version 4)
Maybe it is something the app developers are doing that doesn't work with the hardware, but I'm afraid of what the next app may be that I'm stuck unable to update.
Update: this has been resolved by the latest update from Gionee/BLU
Is it Google Play Store causing the problems (installing/updating apps) or is it the apps you mentioned (crashing, etc.)?
Have you started getting them all of a sudden out of nowhere? I've started to have Google Play Services issues with Google Play Music, but that was after fixing permissions in TWRP.
Maybe something you've done recently caused it (installation, file corruption, root/xposed modding) if TWRP is not the cause.
I'll assume you've already tried to clear app data & caches, and maybe uninstalling/reinstalling them. If nothing else works, you can always resort to a factory reset of the phone if you are willing to give up everything.
I've done everything short of a factory reset. I read where another user had the issue with evernote, so I specifically tried installing evernote to test.
I haven't rooted or used a custom recovery with this phone.
I put this in general more for information purposes and to maybe compile a list of apps others run into this with, but if anyone's fixed it, I'd appreciate knowing what they had to do.
Will try APK or Amazon for offending apps soon.
No luck with Amazon, either, so it isn't a play store issue
Got the same 504 error when installing Waze 4.0.
Sent from my PURE XL using Tapatalk
clear data and clear cache of google play store & google service framework
If it doesn't work try this next..
*remove your gmail account
*reboot and ,
*Re-add your account..
Sent from my Nitro using XDA Labs
Cleared Google Play Services data -- didn't help.
Cleared Google Play Store data -- didn't help.
Tried to remove my Google account -- says "This change isn't allowed by your administrator"!?
Sent from my PURE XL using Tapatalk
---------- Post added at 11:09 PM ---------- Previous post was at 11:04 PM ----------
Even manually installing the Waze 4.0 apk gives a generic "App not installed" error. Perhaps there's an incompatibility with this phone.
Sent from my PURE XL using Tapatalk
I think I've had the same problem before when installing a different (free) app. What I did was Google for an older version of the .apk file, then kept trying to install it to my phone until I found an old enough version that is willing to be installed. I was able to update to the latest version automatically without any problems after that.
Hope that helps!
Looks like Runtastic Pro 6.7 is getting added to the list. It may be some API that developers are using that isn't compiling properly on this phone... I hope it gets fixed
Reply from BLU support is that it is a known issue and an update is in the works.
I heard that something happened during the updates (like for Waze) that is causing issues for people with Mediatek CPU's, it does not seem to be intentional though as a fix seems to be in the works.
You can add app "omnivox" with the same error. Right for me it's omnivox and waze.
There was a recent gionee e8 update that hopefully resolves this and will (also hopefully) be ported to us soon.
Glad they're looking into it but this is really disappointing. Makes me want to finally break down and just get an S7 on T-Mo's payment plan.
Got the same problem here.
Hi guys, i just got the BLU pure XL and happen to me the same thing with waze, plus another app MapaRadar. They both cant install trough Play Store. I try installing old versions (waze 3.4 3.5 3.6 3.7 3.8 ..) only one time works. and then suddenly stopped. and it closes itself every time.
Update got the same 504 error.
I got another problem that after starting using play store to install other apps and update the existing ones (chrome, maps, framework..) the play store become unstable , closing itself most of the time. Since i have TWRP i manage to restore my original backup.
I did not update my apps on the play store. at least it stop to get play store app close itself.
If anyone like to share any alternative options until BLU team fix it.
Hi every body,
I have the Allview X2 xtreme the EU version of the Blu pure XL, and i have the same problem waze update return 504 error. Mine is TWRP and rooted.
I be able to install an older version of waze by apk, works fine for few days, now it's always looking for GPS signal....
Evernote too.
I have another problem with push notification who didnt work with 50% of m'y applications.
It works for :SMS, messenger, Facebook, snapchat but not for apps like instagram le monde, bfmtv, le parisien, le figaro...
I already perform hard reset.
Sorry for m'y English,
A french friend !
I justt flashed the gionee rom, mainly to see how it is for daily use, but also to check the IMEI corruption and mobile data issues (i experienced none of either) and on a whim I tried to install waze, and it installs fine (on the blu firmware I had previously had 504 error, as well had other apps just "app not installed")
so possibly gionee already had a fix for this?
Got an update this morning, and the problem seems to be fixed. Only about a week behind gionee, so not bad.
Related
Everytime I try to download anything from google play market it says it cannot with error -101. I have tried clear data, force stopping and clearing data on google services framework but nothing seems to work. It also happens on other roms, be it gb or ics. It seems my google account has been blocked?
Does anyone know how to fix this?
Thanks
Sent from my HTC Desire S using XDA
You could get the apk from another source while you wait it out
Sent from my HTC Desire S using xda premium
enigmaamit said:
It'll resolve itself over time. This has been discussed before and is a volume download restriction implemented by Google.
Wait it out, there's no other way to solve it on your end.
Beamed from the Dark Side using xda premium.
Click to expand...
Click to collapse
I thought it maybe something like that. Times a healer
Sent from my HTC Desire S using XDA
Its working again thanks for the replys
Sent from my HTC Desire S using XDA
So a volume download ban, huh?
I just reflashed the rom - had to do it twice because first time the a2sd got screwed. On the first time, though, all the apps restored and installed fine(until the memory filled up, damnit), on the 2nd go there's sh!tload of memory available but nothing downloads because of the 101 error.
Does that make sense?
And how long do I have to wait 'ere it wears out?
thx..
I don't think that the 101 error is anything to do with a download limit - unless Google use it as a general "Something went wrong" error message.
I hardly ever install new apps, so my downloads from the Market (still can't bring myself to call it Google Play) are minimal. This morning I reloaded Reaper onto my phone, signed in to my Google account and started getting the 101 messages whenever I tried doing anything on the Market.
Ran a Factory Reset on my phone, signed in again and it worked perfectly. The only difference was that the first time I enabled my WiFi first, the second time I did it all over the mobile network.
Interesting. I think I used wifi on the first time and just mobile on the second time. And then, later enabled wifi on the 2nd, too. No difference there - it D/L'd everything nicely on the first time and totally blows on the 2nd - no matter what.
edit1:
mkay, seems that the error could be related to the version of the market. I've got 3.4.6 now, but 3.5.15 seems to be needed to use the market correctly. Trying out now, will post back how it went.
edit2:
Yup, that worked.
The final verdict: Google play won't allow you to access if it is outdated. That's where the error 101 comes from.
Got the new version from there
Got error 921 after installing 3.5.15
clearing google play store and google services framework data solved this issue.
I was getting error -101 on Store updates after an upgrade to 4.0.4, and error 921 after forcing an upgrade of Google P* Store to 3.5.15. Clear data/force stop on Google P* Store and Google Services Framework, either with or without a reboot, did not seem to help. I deleted my Google account from the phone and re-added it, and that seemed to fix it.
remove google account?
That's a tough thing to ask.
To remove google account, would mean for me to do a Factory reset.
also getting 921 error on Vending 3.5.16
I got that before , but worked straight after a restart.
Sent from my Desire S using XDA
I guess its an issue with some particular builds of google play, can u check your version? I also had the same issue but all of a sudden it started working again and when i check the version play store seemed to be updated to 3.5.15..
Error 101 SOLVED
I have phones and tablets with Android 2.2 and 2.3 . Those with Android 2.3 expose the 101 error.
I disinstalled updates (Settings, Applications, All, Google Play) for Google Play
Then I cleared data for Google P* Store and Google Services Framework (Settings, Applications, All, Google Services Framework , clear all data)
Then I rebooted the phone. And it works. Download and updates work.
It works also for a Smart TV BOX from China with 2.3.1 loaded.
I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error
Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..
what rom are you using buddy?
I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.
Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.
I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution
phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132
I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol
Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?
yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side
I'll check in on this thread too lol. I'm in exactly the same position. No response from google.
Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.
Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA
I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.
I'm also have issues with my Galaxy S2 and Xoom
Same problem here with my Defy. I'm on CM7.2 Nightly build.
Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?
So I updated to the 4.4 Play Store and now when I try to use Hangouts its says "Google Play Services needs to be updated or may not be supported by your device." I tried wiping the apps data/cache but still have issue. Anyone else having this problem? Is the new version of the store the problem? if so where can I get the old version back?
EDIT* So I advanced restored system backup with the older version of the store and its still not working. Also Google Now, Play Games, are giving me the same error message. Says google play services are not supported by my device, contact manufacturer. Hangouts isnt a big deal cuz I dont use it much but I use Google now all the time.
Edit 2* I restored a full back up from a few days ago and now the issue is gone. Very strange. I would still like to know why this happened or what caused the issue. Weird cuz the back up has the 4.4 store still installed.
Having this issue too
Sent from my SCH-I535 using XDA Premium 4 mobile app
I found out it was due to flashing the Inverted themed Play Store. The OP of the mod said it happens to some but not all. Haven't had any problems since.
Hey everyone,
Title says it all really over the past few days over several devices and different users in my household we have noticed that Google play store isn't working properly, we are receiving errors, connections issues and general problems overall.
I contacted Google who didn't do much in all honesty and they advised me to clear the cache for the app on my phone and clear data on both app and googleplay services, which I have done but since doing so my okay store loads but I get the error message check you connection and try again.
I have reinstalled the app using the apk on here and still the same problem.
I'm not to worried about it as I'm pretty sure the problem lies with Google especially since its happening in several device (using different accounts and same accounts)
Is there a fix for this or is it Google causing the fault as I have searched the net and found people with similar issues. (isitdownrightnow.com)
Many thanks
Azel
problem solved
azeluk said:
Hey everyone,
Title says it all really over the past few days over several devices and different users in my household we have noticed that Google play store isn't working properly, we are receiving errors, connections issues and general problems overall.
I contacted Google who didn't do much in all honesty and they advised me to clear the cache for the app on my phone and clear data on both app and googleplay services, which I have done but since doing so my okay store loads but I get the error message check you connection and try again.
I have reinstalled the app using the apk on here and still the same problem.
I'm not to worried about it as I'm pretty sure the problem lies with Google especially since its happening in several device (using different accounts and same accounts)
Is there a fix for this or is it Google causing the fault as I have searched the net and found people with similar issues. (isitdownrightnow.com)
Many thanks
Azel
Click to expand...
Click to collapse
Got this one solved for you mate, had the same problem.......... All to do with automatic time and date being out of sync with the play store. Go to time and date settings disable the automatic time zone and automatic time and date. change the date manually to say....the same date but 2013. go back to home, then go back to date and time settings, enable both time zone and time & date auto's, and hey presto........play store's back to normal.
happy days
What do you mean when you say "not working"? Do you get an error message? Does it simply crash/force close?
Did you do something to the devices between the Play Store working and not working? Did you change your internet setup somehow? Did you move to a different country? Did you start worshiping Lord Xenu?
Play Store needs to be a system app. You say you reinstalled it, so I'll assume your devices have root. When you sideload an app it installs as a "user" app. Play Store needs to be a system app. Use whatever app you used to uninstall it to change it to a system app (most root apps that can uninstall system apps have this feature...if what you used doesn't, you can find ones that will, some free). If this isn't the cause of your problem, we'll need more info to help you.
Planterz said:
What do you mean when you say "not working"? Do you get an error message? Does it simply crash/force close?
Did you do something to the devices between the Play Store working and not working? Did you change your internet setup somehow? Did you move to a different country? Did you start worshiping Lord Xenu?
Play Store needs to be a system app. You say you reinstalled it, so I'll assume your devices have root. When you sideload an app it installs as a "user" app. Play Store needs to be a system app. Use whatever app you used to uninstall it to change it to a system app (most root apps that can uninstall system apps have this feature...if what you used doesn't, you can find ones that will, some free). If this isn't the cause of your problem, we'll need more info to help you.
Click to expand...
Click to collapse
See comment above man........it's related to date & time sync. Easily sorted
Thanks
Hey guys thanks for the replies you were right all to do with the flipping date and time, all working now many thanks.
Azel.
(high fives all round)
Hey guys,
I have no idea, in what section to post this thing, I am new on XDA... If you know better, just move this thread pls :3
And: please excuse my english, please correct me if there are some mistakes (and there will be )
My data:
I have a Samsung Galaxy A5 / A500FU, this is not very popular and there are actually no working Custom-ROMs out there.
I rooted it via Odin and I flashed a custom-recovery on it (TWRP), this was also pretty hard to find but it's working...
It is running on Android Stock Lollipop 5.0.2 (No updates available, it's running on latest)
How this happened:
I used Lucky Patcher to try out some patches on Google Play Store, so I first started the "In-App Emulation patch" and selected to save a backup of the apk,
to make shure I could just restore it, if anything goes wrong. Then, I installed the individual patch for the Play Store named "Support.InApp.LVL", after nothing changed on the Play Store,
I think I patched some sort of Services from Google Play too but I remember that it threw an error, so nothing changed on that. I discovered the option of installing a modified Play Store in Lucky Patcher and I realized that this patch was not neccessary so I restored the old Play Store. Then there were the first Errors I dont quite remember it, but It should be "Google Play Services has stopped" or something like that... Also the Play Store didn't worked then, I searched some on the Internet and I found a solution, where I just have log out from my google account and reconnect then. This were the point, where my problems really started. I spent the last 24 hours on searching for any kind of solution for my problem, because I just cannot log into my account. Also the whole time error's were thrown:
"Google Services was stopped"
"com.process.google.gapps stopped"
I tried a lot of things to solve that. I tried about 30 possible solutions for the diffrent errors, here are some(In order):
- I cleared data & cache from the google apps like Play Store, Play Services and GoogleServicesFramework
- I restarted my device after every change I made
- I tried a Soft-Reset (Press Off + Volume-Down for a few seconds until it restarts)
- I tried the Play-Store Fixer
- I disabled some Google Apps and I found out that the Disabling of "GoogleServicesFramework" is solving the "com.process.google.gapps stopped"-Error so far.
- I cleared the hosts.txt and disabled any sort of VPN and my Adblocker
- I uninstalled Updates from Google-Apps, because I thought that they would update themselfes to the current supported versions and I restarted my phone a couple times.
- I uninstalled complete Google-Apps, starting at the GoogleServicesFramework, which obviously causes some problems. I downloaded some apk's from it from the Internet (googleservicesframework.apk) and moved them into /system/app and restarted every time... After that I got a very old interface on logging into my google account, the error "com.process.google.gapps stopped" still consisted. After disabling the GoogleServicesFramework again, it solved the error again, but I still can't login into my account! I tried that downloading a few times (GoogleServicesFramework, Google Play Services & Google Play Store), but nothing helped. I also installed apk's from a Gapps-Package I got, with a few more Apps(anything that could have to do with Google Login), still the same.
- I flashed some Gapps-Packages with TWRP, that brought me back the lollipop login-screen, but the errors consist.
Now:
I can't do much with my phone, I'm being spammed with thoose Errors
"Google Services was stopped"
"com.process.google.gapps stopped"
And a lot of Apps are telling me that Google Play Services have to be updated, but to update it I have to log in, and that doenst work as you know already...
I really hope anyone out there has a solution for me
Thanks in advance, Dennis
P.S: I really dont want to make a factory-reset, also I dont think it will solve the error...
Xda is a development site made for developers, and we don't discuss or condone Warez. Lucky patcher is Warez and steals paid features from developers.
Sorry, but you'll need to seek help elsewhere.
Thread closed.