Hey since I got the note 10 plus about a week, google now is not working properly. I've have uninstalled app, clear cache and data. Google reminders are not working, google now videos don't play. And some other issues.
Any suggestions?
The only left thing to do is factory reset phone which I don't want to do.
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Hi All,
Has anyone ever come across anything like this:
1. Got myself a new tablet, so did a factory rest on my old Tab 2 to clear everything before giving it to someone.
2. On restart/setup, everything looked ok... but Google Play is gone!
3. The ONLY reference to it is in that little drop-down menu (top-right corner on App screen), but selecting it does nothing whatsoever.
4. Checked application manager... no sign of it.
5. Also keep getting error message saying Google calender sync not working because I need Play Services (which I can't install without the Play app).
Any idea what's going on? This isn't the first time I've done a factory reset on it, but it's the first time Google Play has vanished (after about 2 years of being there).
Thanks for any help/suggestions/ideas.
Tom.
You may need to update to latest rom and reinstall play services and or play store.
If that doesn't work may have to flash gapps.
Pp.
This problem started about two weeks ago. YouTube randomly popped up the default (useless) message stating that YouTube had crashed. It repeated the message over and over; I had to remove the app just to be able to use the phone. I fixed the problem by clearing the Dalvik cache and normal cache from TWRP, then reinstalling YouTube from the Play Store. That worked for a few days, then the problem started again. This is annoying but I was at least able to fix it.
Today, however, the problem started again and this time clearing the caches didn't work. I don't know what to do. Any advice would be greatly appreciated to be able to use the app again.
vaindil said:
This problem started about two weeks ago. YouTube randomly popped up the default (useless) message stating that YouTube had crashed. It repeated the message over and over; I had to remove the app just to be able to use the phone. I fixed the problem by clearing the Dalvik cache and normal cache from TWRP, then reinstalling YouTube from the Play Store. That worked for a few days, then the problem started again. This is annoying but I was at least able to fix it.
Today, however, the problem started again and this time clearing the caches didn't work. I don't know what to do. Any advice would be greatly appreciated to be able to use the app again.
Click to expand...
Click to collapse
Try to clear app data and cache for Google Play Store, Google Play Services, framework and YouTube. Reboot and try again. Uninstalling updates of YouTube or removing your Gmail account could help too.
Primokorn said:
Try to clear app data and cache for Google Play Store, Google Play Services, framework and YouTube. Reboot and try again. Uninstalling updates of YouTube or removing your Gmail account could help too.
Click to expand...
Click to collapse
I've now tried all of these steps--cleared data/cache for Store, Services, framework, Youtube, uninstalled/reinstalled YouTube, still didn't work. Removed Gmail account, rebooted, re-added Gmail account, still nothing.
I don't know if this is related, but as of several days ago (after this original problem started) my Google account no longer auto-syncs anything. I have to manually sync everything from the Accounts section of Settings. I use the Gmail app; very frustrating to not get updates.
If the problem persists whenever 5.1.1 gets pushed out I'm planning to do a 100% clean reset of the phone, but I'd like to avoid that if possible.
Recently I have started getting an error saying Google Play Services has stopped, I have tried clearing the cache of both play services and the play store with no luck.
I have also tried clearing data, rolling back to the previous version & even as a last resort I did factory reset. Nothing seems to be working, now I'm thinking it may be related to another app?
Model: 6+ PE-TL10
Build PE-TL10V100R001C900B141
Play services: 7.5.71(1955121-038)
Play Store:5.5.1.2
Anyone else had this problem? or have any other possible solutions? it's happening every few mins now
jusumgeezer said:
Recently I have started getting an error saying Google Play Services has stopped, I have tried clearing the cache of both play services and the play store with no luck.
I have also tried clearing data, rolling back to the previous version & even as a last resort I did factory reset. Nothing seems to be working, now I'm thinking it may be related to another app?
Model: 6+ PE-TL10
Build PE-TL10V100R001C900B141
Play services: 7.5.71(1955121-038)
Play Store:5.5.1.2
Anyone else had this problem? or have any other possible solutions? it's happening every few mins now
Click to expand...
Click to collapse
Try deleting hosts file from system/etc and fixing it with ad away after that.
Sent from my HUAWEI P6-U06 using XDA mobile app
thanks for the reply. just had a look at that file. Need root to delete though, maybe thats something to look at next..
Hey,
Did you manage to get this fixed? I've got the same versions as you and I'm having the same issue, its gradually getting worse. Message has gone from being occasional to once every few seconds. It's driving me nuts. :silly:
I've tried the normal tips suggested for other phones (wipe cache, un-install updates, shout at it).
Currently looking at one of the update files from needrom incase its an issue with 4.4.2. Failing that will try rooting and failing that i guess its a factory reset and fingers crossed unless anyone has a brain wave.
I assumed it was Play Services itself, which you can't delete to roll back (and test) but it seems to be an app, which I'd uninstall if I knew which one.
I saw someone else with a 6+ at an event recently who had the exact same version of Google Play services and he's not had the problem once. I get it all the time.
Honor is aware of it, although it's been a few weeks now.
I just went thru same problem, different device, but i went thru two hours of hell, until i finally figured it out..... Similarly i went thru same problem last week on my rooted Lenovo ideapad... And today i couldn't remember what the f¥¢k i did to fix it! Finally, with the error "unfortunately the process gapps has stopped" every two seconds and constant notification about Google play service needing update.... But damn device freezing cause button needs hit ok.... Finally i went and managed to between error message ; get into settings - application mgr - all - Google play services.... Clear cache data manage data force stop.... Them Playstore wipe cache +data, uninstall update....
Then back to main settings page, accounts - Google - uninstall all accts. Reboot....
Then i tried (soon as booted) to go play but it was stuck on weird error - no service (?? Was on wifi - wtf??) so Google search and said i need update and that took me to Google account set up... Reinstall account and you get the Google accept play messages and backup /restore checkbox.... After that all was good to go.... Yeehaw!! * Yipee!!!
Sure that there is probably a beer way to do it but i was cussing up a storm and ready to smash it into the wall! Thankfully i was patient and figured out a solution
I had the same problem twice, and i solve it by :
Uninstall the update of play service in app manager. (Clear cache mayby)
Reboot.
Let playstore reinstall the update.
That's all.
No need to delete Google acount.
Sent from my H60-L02 using XDA Free mobile app
I experienced same issue on my Honor 6 plus and it drove me mad. 100 times per day the same message popped up in different situations but I could not see any correlation between the appearance of the message and any specific activity on the phone. I only noticed that the message appeared more often when I used any map application like Google Maps or Nokia Here. I tried to fix it with all above mentioned solutions, deactivated most of the Play apps, cleared the app cash of play services and all GApps, cleared the system cash from stock recovery and nothing helped for more than 10 min. Finally I deactivated Google Now (via Google Settings) and suddenly the popping up of this message stopped. No single error message re-appeared since that (48 hours ago). So in my case the issue seems to be solved for now and finally I'm fully happy with the phone.
Sent from my PE-TL10 (unrooted) using XDA Free mobile app
I am also getting this error since I got lollipop update on my honor 4 x and now on Android 6 on same devices.
So yesterday my snapchat stopped working, one thing led to another and i performed a factory reset on my rooted phone. Now i can't even use google play store, when i open it, its just a blank screen. My accounts are not syncing. I installed freedom, as well as lucky patcher. I messed around with the hosts file but i recovered the original one using lucky patcher, after adding the hash in the second line made no difference.
I am desperate to make snapchat work and need my play store back. I have tried EVERY method listed online, the cache clearing force stopping, reinstalling.
I can't even use the google search bar. I can use chrome for google though. And my Gmail is refreshing normally on my phone.
I am very certain that if i dont find a fix i'll be hurling the phone away and breaking it in frustration.
What do i do? I don't think another factory reset will help me here.
EDIT: Sometimes it gets synced, but it still doesn't lead to my google play store working. It is always a blank screen, so is the case for the google search bar. I can't log in snapchat because the server isn't responding/reachable.
Since yesterday Discover does not work, telling me there was an problem logging in, i get the same from the Google app.
Play store is working ok, as is the rest of the phone.
Thought it was the google nova companion, uninstalled it, same happens with pixel launcher.
Cleared caches and data of the google app and play services.
Uninstalled Vanced micro G.
On the "Accounts" and "Google" section of the settings , everything is ok.
Could it be a problem from google and not my phone? Any thoughts?
Tomar777 said:
Since yesterday Discover does not work, telling me there was an problem logging in, i get the same from the Google app.
Play store is working ok, as is the rest of the phone.
Thought it was the google nova companion, uninstalled it, same happens with pixel launcher.
Cleared caches and data of the google app and play services.
Uninstalled Vanced micro G.
On the "Accounts" and "Google" section of the settings , everything is ok.
Could it be a problem from google and not my phone? Any thoughts?
Click to expand...
Click to collapse
I've had it happen on occasion but not as an ongoing problem.
Funny thing is , if i choose another google account, Discover works.
Choosing the main account i have on the phone breaks it again...
The March update did not fix this...
So i pressed the Google Lens icon on the upper right side of Discover, phone asked for a permission, i granted it, Discover started working.