[Q] Google Play vanished after doing a factory rest (Galaxy Tab 2 10.1) - Galaxy Tab 2 Q&A, Help & Troubleshooting

Hi All,
Has anyone ever come across anything like this:
1. Got myself a new tablet, so did a factory rest on my old Tab 2 to clear everything before giving it to someone.
2. On restart/setup, everything looked ok... but Google Play is gone!
3. The ONLY reference to it is in that little drop-down menu (top-right corner on App screen), but selecting it does nothing whatsoever.
4. Checked application manager... no sign of it.
5. Also keep getting error message saying Google calender sync not working because I need Play Services (which I can't install without the Play app).
Any idea what's going on? This isn't the first time I've done a factory reset on it, but it's the first time Google Play has vanished (after about 2 years of being there).
Thanks for any help/suggestions/ideas.
Tom.

You may need to update to latest rom and reinstall play services and or play store.
If that doesn't work may have to flash gapps.
Pp.

Related

[Q] Google Play Store says, "Check your connection and try again."

The device in question is an LG Optimus Fuel.
This problem is (hopefully) the very last problem that I have with this phone after I rooted it and deleted too many things without backing them up.
My first problem was exactly the same as the one I have now, with Google Play Store not working. Following the final step on this site...
wccftech . com / fix-no-connection-retry-error-message-on-google-play-store-app
I factory reset the phone. Unfortunately, I deleted some vital apps before this had happened, and had failed to back them up, among them was the home screen, which caused lgsetupwizard to keep shutting down and restarting. To solve that problem, I installed Nova Launcher using ADB.
My next problem was that all Google Play apps wouldn't start. With the store, it would start and immediately crash, with the others, such as books and newsstand, the loading circle would show and never go away. The solution to that was to download all of the Google Apps from an outside source and install them using ADB.
The next thing that happened was that Google+ kept starting on its own and crashing, forcing me to update using the Play Store which of course, wasn't working. The only solution that I could come up with was deleting it.
Now, I have some functionality of the other Google Play apps, with the exception of Google Play Store, which says "Check your connection and try again." which leaves me right back where I started from, except now I have Amazon App Store and F-Droid maintaining all of my non-Google apps.
Knowing that a factory reset is not an option, how do I proceed and get full functionality of the Google Play Store back?

[Q] Google Play store won't download anything on data

I know this has been asked before, but nothing seems to work. Google play simply refuses to download or update any apps, it says downloading, and the downloading progress bar shows in the notification panel, but the percentage does not come up and no matter how long I wait, it doesn't finish. This is on my mother's Samsung Galaxy s3 Mini, 4.2.2, and unfortunately not rooted (unfortunately meaning I feel the problem would probably be easier to fix with root, haha). It works fine on WiFi, I have even tried to "jump start" it by starting an app download with WiFi, then quickly switching to mobile. I've cleared play data, cache, uninstalled updates, stopped/cleared data for download manager, same with play services + uninstalled updates, forced my current versions of google play and play services onto her phone to ensure she would have the latest version, removed and readded her Google account, tried other apps, restarted the phone multiple times during the uninstallations and clearing data, toggled airplane mode, booted the phone without data after wiping Play data and cache and starting it FIRST with WiFi, then switching to data, hit update/install with airplane mode on to force error 923 (mainly to see if errors could still be triggered, or if the downloading bar would continue to attempt downloading), tried a different Google account, force killed download manager while a download was pending for Google play + relaunched Google play.... I've tried everything I can think of except for a factory reset, which is ridiculously stupid if that's the only solution.
Edit: Things got interesting. As a process of elimination, I used Chrome to download a random image online. Same as Google Play, the downloading bar and arrow showed up, but will not download. Seems the problem lies deeper within the download manager.... on a nonrooted android, what are my choices to fix this?
Edit (again): Finally got download manager to download things online, but google play store seems to "lock it up", meaning when I try to install on the play store, the installation never actually finishes, and afterwards download manager will no longer work online for random images and files. It's as if something is stuck.
zombunny said:
I know this has been asked before, but nothing seems to work. Google play simply refuses to download or update any apps, it says downloading, and the downloading progress bar shows in the notification panel, but the percentage does not come up and no matter how long I wait, it doesn't finish. This is on my mother's Samsung Galaxy s3 Mini, 4.2.2, and unfortunately not rooted (unfortunately meaning I feel the problem would probably be easier to fix with root, haha). It works fine on WiFi, I have even tried to "jump start" it by starting an app download with WiFi, then quickly switching to mobile. I've cleared play data, cache, uninstalled updates, stopped/cleared data for download manager, same with play services + uninstalled updates, forced my current versions of google play and play services onto her phone to ensure she would have the latest version, removed and readded her Google account, tried other apps, restarted the phone multiple times during the uninstallations and clearing data, toggled airplane mode, booted the phone without data after wiping Play data and cache and starting it FIRST with WiFi, then switching to data, hit update/install with airplane mode on to force error 923 (mainly to see if errors could still be triggered, or if the downloading bar would continue to attempt downloading), tried a different Google account, force killed download manager while a download was pending for Google play + relaunched Google play.... I've tried everything I can think of except for a factory reset, which is ridiculously stupid if that's the only solution.
Edit: Things got interesting. As a process of elimination, I used Chrome to download a random image online. Same as Google Play, the downloading bar and arrow showed up, but will not download. Seems the problem lies deeper within the download manager.... on a nonrooted android, what are my choices to fix this?
Edit (again): Finally got download manager to download things online, but google play store seems to "lock it up", meaning when I try to install on the play store, the installation never actually finishes, and afterwards download manager will no longer work online for random images and files. It's as if something is stuck.
Click to expand...
Click to collapse
Try the following:
Update your phone's firmware.
Update Playstore.
Try clearing cache using Recovery Mode.
Use 3rd party app.
Try updating using a specific custom ROM for your device.
If all else failed. Try Formatting.
dev.wes07 said:
Try the following:
Update your phone's firmware. Sometimes it may be the system thats not updated may cause the problem.
Update Playstore.
Try clearing cache using Recover Mode.
Use Mobogenie or Amazon to download apps.
Try updating using a specific custom rom for your device.
If all else failed. Try Formatting. LOL
Pressing Thanks button can make my heart explode.:laugh:
Click to expand...
Click to collapse
Thanks for the tips! I'll give them a go tomorrow

Nexus 5 Clean Marshmallow install, Now on Tap not working

I installed the official Android 6.0 factory image on my nexus 5 yesterday, letting it erase my phone (because I was having the issue where my phone only showed 12.55gb of space instead of ~26gb), and I can't get now on tap to work. I live in the US, and so my phone is using the English language. Whenever I tap and hold the home button, the little popup that introduces now on tap pops up at the bottom of the screen, but when I click on the get started button, it just closes the popup, and pretends I clicked the not now button. I've even tried going to the google now settings, and manually enabling now on tap, however, the toggle switch just instantly turns back off after I tap on it. This was one of the main reasons I wanted to upgrade to 6.0. Has this happened to anyone else? Does anyone know how to fix it? I would like to avoid wiping the phone and re flashing the image if at all possible. (I can do it if all else fails, I'm just too lazy to have to reinstall all my apps, and get the phone all setup how I like it again)
Perhaps try wiping cache and dalvik cache, as well as fully uninstalling and reinstalling the latest version of Google now.
just tried wiping the cache and reinstalling Google now. Didn't do anything. You think it would do anything if I redownloaded the factory image from google (maybe mine has borked bits), and manually flash everything but the user data part?
If you're willing, it's definitely worth a shot.
I checked the md5 on the archive I downloaded from google, and it matched, so I just manually reflashed the cache and system images... and it did nothing. I guess I may have to see if google releases an update or something that fixes it. I'm also in the process of saving up for the nexus 6p, but that'll take a while, which is why I wanted to get it working on my nexus 5 first.
Yeah so it definitely seems like an issue on their end, we just went through all the basic troubleshooting steps.
May have just found out the issue. Google hates Google apps users. Is there a way to use my regular gmail account for google now, and then use my google apps account for everything else? (email, contacts, play store, etc.)
I'm honestly not sure. You can try adding both accounts and playing around with their settings, for example i know that you can choose the account you want to use in the play store but I'm not sure about other apps like Google now, since I've never had to do this personally.
I figured it out. You can select which account you want to use for each app on your phone. So I just told my phone not to sync anything on my gmail account, and then selected it in the google now app. I hate how Google does this. First it was google+, then inbox (which I tried out, and didn't really like), now its google now on tap. So glad I am using the no longer available free version of google apps. I would never purchase google apps business, since Google has no respect for their apps account users. I hope they will eventually fix this issue, and allow now on tap to be used by gapps users.
Glad you figured it out man.

One Plus One phone won't start after trying to solve 'Google play services' error

Hi everybody.
I'm new here, and haven't helped anyone yet. Still I hope somebody wants and actually can help me. Thanks in advance.
First & foremost: I searched for the problem before posting this and everywhere it says that Cyanogen fixed the 'Google Play Service' error. However, something is definately wrong with my phone as it won't boot anymore.
I'll try to keep it as short as possible:
Phone: One Plus One w Cyanogen mod. 64gb model.
I was on holiday last month and got a notification of an update. I installed it. After that I was experiencing the problem everybody seemed to have. Popups every 30 seconds (or less) saying the Google Play Services have stopped. As I was on holiday and didn't have Wifi at the time I was just irritated by the errors. I needed my phone for navigation (I was doing a roadtrip) and although Google Maps wasn't working anymore, Nokia Here maps was still operating and so I thought to solve the problem when I return home. However, a few weeks ago another update appeared on my phone and I was thinking this might be the fix for the problem so I installed it. Unfortunately the errors still appeared.
Then I found a workaround to stop the errors, I uninstalled the updates for Google Play Services. This stopped the errors, and still some apps were not working (GPS based apps) but at least the errors were gone.
Yesterday I tried to solve the problem. I read a lot online and decided to install the newest Google Play Services file. Unfortunately it didn't work. Errors returned but now I could also not enter the Google play store anymore. This should have been the moment to back up important files... but I didn't. Stupid me forgetting about lesson 1, logic 101... so stupid.
Ok, so this morning I stumbled upon a page from problogbooster.com and decided to follow Solution 1, which says:
Go to Settings >> Select Security >> Device administrators >> Deactivate Android Device Manager
Uninstall Google Play services update
Go to Settings >> Application Manager >> All >> Google Play services >> Select Uninstall Updates
If you use an app that requires the latest Google Play services, you’ll get an update prompt and the update may immediately be reinstalled.
Now again go to Settings >> Select Security >> Device administrators >> ACTIVATE Android Device Manager
Reboot your device.
After this reboot my phone doesn't start anymore. I'm sick of it. All my pics from my holiday are on there... and I would love to be able to back them up.
Does anybody have an idea on what to try next? Hooking it up through USB hasn't given me access to my files unfortunately.
Thanks in advance for anything that can help. Cheers.
Peter.
Update: every now and then it will try to boot, updating my apps (as if I just did an update) but when it's finished it just reboots again... and again.
The Cyanogen MOD ready screen is showing but nothing.
As there are no responses yet, let me narrow down the question:
Is there a possibility to access my photo's on the phone from the recovery menu? Or through ADB connection? Or through Fastboot? I don't care about the phone. The data matters to me. If it was the other way around I would just go back to factory settings and continue using and take the loss... but I don't want to accept that (yet...)
Pretty please, can someone help me with this?
Cheers
Peter.

Question Cannot solve Play Store problem - Something went wrong - Try again, ad it do not update any apps

Play Store work fine on my S22 Ultra and Note 20 Ultra over ayear, but suddenly, it start to have problem and not working as expected. I Hhave tried everything but cannot solve the problem. I badly need help because I don't kjnow how to get help from Google, and Samsung. Here is the problem
1. On both device, when I start Play Store, go to Manage apps & device, tap on it,, then tap on All apps up to date,, tap on check for updates, it show nno updates and stated that everything is all set. Started on Feb 3, 2023, there is a yellow trainge with exclamation show up next to All apps up to date
I tried everything as suggested on the Internet, force stop Play Store, Clear Cache, Clear Data, clear Play Services cache, reboot, but the peoblem is still there
2. After doing that several times, ehrn I tap on Manage apps & device, Play store do not check the update anymore, it display a sattelite image wirh message Something wehnt wrong - Try again. This happen on both device
3. Because of that, I factory reset both device, ans start from scratct. Play Store start working but after aday, the problem Something went wrong Try gain come back
4. Next I stop Play Store. ClearCache and Data, start it again, both start with an old Interface (see picture) and it start checking and I can update apps. But after a coouple of hours, if I start Play Store, it will show up a new interface. ANd when I do ehat reorted in 1, it will show Somwthing went wrong - Try again, and go nowhere.
I badly need help, and want to knpow whether other people also experirnce this problem? Or its just me?
Help please
Regards
Sanchai Thiewprasertkul
Bangkok, Thailand
email [email protected]
Go to Settings/Apps. Find Google application not Play Store.
Clear Google Application Data/Cache. Restart the device immediately.
nobodyAtall said:
Go to Settings/Apps. Find Google application not Play Store.
Clear Google Application Data/Cache. Restart the device immediately.
Click to expand...
Click to collapse
Have tried what you advised, clear cache and data from google app, reboot, the problem still there

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