One Plus One phone won't start after trying to solve 'Google play services' error - ONE Q&A, Help & Troubleshooting

Hi everybody.
I'm new here, and haven't helped anyone yet. Still I hope somebody wants and actually can help me. Thanks in advance.
First & foremost: I searched for the problem before posting this and everywhere it says that Cyanogen fixed the 'Google Play Service' error. However, something is definately wrong with my phone as it won't boot anymore.
I'll try to keep it as short as possible:
Phone: One Plus One w Cyanogen mod. 64gb model.
I was on holiday last month and got a notification of an update. I installed it. After that I was experiencing the problem everybody seemed to have. Popups every 30 seconds (or less) saying the Google Play Services have stopped. As I was on holiday and didn't have Wifi at the time I was just irritated by the errors. I needed my phone for navigation (I was doing a roadtrip) and although Google Maps wasn't working anymore, Nokia Here maps was still operating and so I thought to solve the problem when I return home. However, a few weeks ago another update appeared on my phone and I was thinking this might be the fix for the problem so I installed it. Unfortunately the errors still appeared.
Then I found a workaround to stop the errors, I uninstalled the updates for Google Play Services. This stopped the errors, and still some apps were not working (GPS based apps) but at least the errors were gone.
Yesterday I tried to solve the problem. I read a lot online and decided to install the newest Google Play Services file. Unfortunately it didn't work. Errors returned but now I could also not enter the Google play store anymore. This should have been the moment to back up important files... but I didn't. Stupid me forgetting about lesson 1, logic 101... so stupid.
Ok, so this morning I stumbled upon a page from problogbooster.com and decided to follow Solution 1, which says:
Go to Settings >> Select Security >> Device administrators >> Deactivate Android Device Manager
Uninstall Google Play services update
Go to Settings >> Application Manager >> All >> Google Play services >> Select Uninstall Updates
If you use an app that requires the latest Google Play services, you’ll get an update prompt and the update may immediately be reinstalled.
Now again go to Settings >> Select Security >> Device administrators >> ACTIVATE Android Device Manager
Reboot your device.
After this reboot my phone doesn't start anymore. I'm sick of it. All my pics from my holiday are on there... and I would love to be able to back them up.
Does anybody have an idea on what to try next? Hooking it up through USB hasn't given me access to my files unfortunately.
Thanks in advance for anything that can help. Cheers.
Peter.

Update: every now and then it will try to boot, updating my apps (as if I just did an update) but when it's finished it just reboots again... and again.
The Cyanogen MOD ready screen is showing but nothing.

As there are no responses yet, let me narrow down the question:
Is there a possibility to access my photo's on the phone from the recovery menu? Or through ADB connection? Or through Fastboot? I don't care about the phone. The data matters to me. If it was the other way around I would just go back to factory settings and continue using and take the loss... but I don't want to accept that (yet...)
Pretty please, can someone help me with this?
Cheers
Peter.

Related

Music App Update Problem

Hi,
recently I rooted my EU Xoom device. Everything worked fine so far. Now the Market App told me about an update to the Music App. I hit "update" , then a small window appears that says something like "permitting access" (in German of course), the window disappears and no update is done. Any ideas? Can this have to do with the rooting of the device?
btw: is there an english language pack for my device?
cheers
mathiase
I had the same issue - It appeared in My Apps as an update, but wouldn't intall. I left it for a few hours, came back and it worked. You could probably try clearing the cache and stopping the Myapps process, though this didn't change anything for me.
I've seen the same thing happen before for apps that aren't initially available in all regions.
If you attempt to install music beta from the android market website (with a PC/laptop), you should be able to hover over the device. For me, it was initially greyed out, with the tooltip explaining that it wasn't available in my region/country, even though a friend had just updated to it. I'm sure if you leave it a few hours, you'll be able to install it then.
had the same thing happen to me when i uninstalled the music beta update.
Simple click manage instead of install and then once redirected to the manage page seleting update will now work properly.
Hi,
thx for your replies. Killing the MyApps app and clearing the cache helped in my case!
cheers
mathiase
I have same issue with a US WiFi model used out side of US.
I googled a free US http proxy, type it into wifi settings.then access market again, end with update successfully.
how do you do it? i need ur help pls

Fix for: "Force OTA" thread..

Hi everyone...
I've done the most stupid thing in my entire life with Android - I've trusted OP of this thread (the Force OTA how-to).
I've struggled with getting all push notifications and tokens for almost all Google service.
There's only one left, that doesn't work: android device manager doesn't see my device.
I know that other people had problems with it also, I didn't get it back to work with any instruction available.
I don't want to factory reset...
Is there any way I can re-add my device to Google Play (it's listed and I can push apps to device) and Android Device Manager?
ATM it just says I don't have any...
BTW: The other thread should be removed as this stupid method only causes problems!
Unfortunately it's just closed.
the fix should be very easy: remove and re-add your google account from settings->account->google
you won't loose anything
I wouldn't ask if it would be so easy.
I've tried that, i've tried giving permissions to manager once again, i've trying re-caching the google play store.
The only thing that changed was that my phone now shows up in google-play list (as my device).
andrut said:
I wouldn't ask if it would be so easy.
I've tried that, i've tried giving permissions to manager once again, i've trying re-caching the google play store.
The only thing that changed was that my phone now shows up in google-play list (as my device).
Click to expand...
Click to collapse
What I said before IS the fix, what does not work yet? did you tried a restart of the phone?
I've tried that already two days ago.
I have push notifications, I have working PlayStore, I can see device on the device-list and 'last usage' data is updating everyday.
What I don't see is my device in "android device manager" (website to track phone & ring/clear it).
andrut said:
I've tried that already two days ago.
I have push notifications, I have working PlayStore, I can see device on the device-list and 'last usage' data is updating everyday.
What I don't see is my device in "android device manager" (website to track phone & ring/clear it).
Click to expand...
Click to collapse
then try to check on "google settings" app on your phone if device management is enabled (location + wipe)..or maybe it needs some time to appear on the website again
It is set, i've searched for all possible options.
It's strange as it need so much time to appear... After first run it showed up seconds later on my account.

[Q] Play Store v. 5.1.1 crashes immediately upon opening, HELP!

This issue has just started happening to me over the past 2-3 days, and I cannot figure out a permanent fix for it! Let me start by saying that my OPO is not rooted, and the only updates to the ROM have been the official ones that have been released (I'm currently on CM version 11.0-XNPH44S). Every time I attempt to open the Play Store, it crashes immediately afterward with the "unfortunately google play store has stopped" error. I looked at the error report and it states : [CRASH] com.android.vending threw java.lang.IllegalArguementException as the subject then the first line of the content reads: "java.lang.illegalarguementexception: view android.widget.listview{41ab7730 VFED.VC. .F...... 0,0-1080,1845 #7f0a02dd app:id/play_drawer_list} is not a drawer".
I know nothing about Java, so I have no idea what this means, and there are 18 lines of equally incomprehensible text after that. I've tried clearing the data, cache, etc. from the app with no change. The only thing that works is when I uninstall the updates, taking the Play Store back to v. 4.9.13. However, in almost all cases it auto-updates immediately back to 5.1.1, so I'm still not able to use it. I read somewhere about disabling the background data usage in settings, but then you're not allowed to download anything from the store.
Is anyone else having the same issue, or can you suggest an idea as to how to fix it without my rooting the device and having to back up the nearly 700 apps I have on it? TYSM in advance!
sternrulez said:
This issue has just started happening to me over the past 2-3 days, and I cannot figure out a permanent fix for it! Let me start by saying that my OPO is not rooted, and the only updates to the ROM have been the official ones that have been released (I'm currently on CM version 11.0-XNPH44S). Every time I attempt to open the Play Store, it crashes immediately afterward with the "unfortunately google play store has stopped" error. I looked at the error report and it states : [CRASH] com.android.vending threw java.lang.IllegalArguementException as the subject then the first line of the content reads: "java.lang.illegalarguementexception: view android.widget.listview{41ab7730 VFED.VC. .F...... 0,0-1080,1845 #7f0a02dd app:id/play_drawer_list} is not a drawer".
I know nothing about Java, so I have no idea what this means, and there are 18 lines of equally incomprehensible text after that. I've tried clearing the data, cache, etc. from the app with no change. The only thing that works is when I uninstall the updates, taking the Play Store back to v. 4.9.13. However, in almost all cases it auto-updates immediately back to 5.1.1, so I'm still not able to use it. I read somewhere about disabling the background data usage in settings, but then you're not allowed to download anything from the store.
Is anyone else having the same issue, or can you suggest an idea as to how to fix it without my rooting the device and having to back up the nearly 700 apps I have on it? TYSM in advance!
Click to expand...
Click to collapse
Hallo ,
I have exactly the same problem and fail to solve,If anyone can help I would be grateful !
Same problem here, any fix yet?

Major problems with Google Play

Hey guys. So, I got my BPXL about a week ago, and I instantly loved it. The first thing I did was reinstall all apps from my previous phone. All 180 apps. No issues (except for the -504 problems). Two days ago, I was prompted by the Play Store about some updates. I told my phone to update all apps automatically, but there was a list of about ten items that needed to be updated. "okay, whatever." So I initiated the downloads. About two hours later, I realized that in the notification drawer, the download for the very first app in that list was appearing as paused. Return to the Google Play Store, see what's up, and the download bar is just running running running, but never actually showing any download progress. Paused them all, tried to run them one at a time, same problem. Tried to install a new app, same problem. Tried all of Google's troubleshooting steps, same problem. Here's where it gets real fun: Performed factory reset of phone, same problem. Acquired replacement phone from Amazon, SAME PROBLEM.
Apps can be downloaded and installed from the Amazon Appstore, but Amazon's app market couldn't hold a candle to the Google Play Store. I'm totally at the end of my rope. Google doesn't know what to do, Blu doesn't know what to do, and I have no idea what to do. I have no idea what is causing these issues. Anybody had anything similar happen and know what to do?
New here but I've had my Pure XL since December. I've been having the same issue for about a week or so. The only thing I've found that works is to cancel the updates, turn off Wi-Fi and start downloading them again. Of course that uses a lot of data, so it's not really an ideal solution..
and the download bar is just running running running said:
Dear friend i got the same problem. But i was very confused when I when to other WIFI location and suddenly the downloads start working....I change my originally router and seens to fix that..don't know why... but it never happen again...
Click to expand...
Click to collapse
I actually just got off the phone with Blu CS, and it seems that this issue is common enough that they're rushing out a patch to try and fix it. There's a lot of other broken stuff I hope they patch over too, but in the meantime, being able to download off of Google Play would be a big step forward.
So there it is. Anybody experiencing the issue, wait. That's what they told me, that's all we can do.
Received an OTA update today that appears to have resolved the play store issue.
Blu Pure XL pause download problem *Easy Bypass*
I recently bought a Blu Pure XL, shortly after I rooted it no problem, then I had the store error that everyone else is talking about and people say there was an update released to fix it. Unfortunately when I try to start the OTA says my system is damaged so I downloaded the app: DataEye to see what processes use the internet while downloading and long story short when the download says paused open Dataeye and Toggle data saving mode on then off! Fixes every download that pauses hope this helps!
I try to to update today through wireless update but i only get the message "network connection failed". So i unroot the phone using the the tutorial forum.xda-developers.com/pure-xl/general/twrp-recovery-root-blu-pure-xl-allview-t3269447 by bemolx
it keep saying "network connection failed" on WIFI or 4G, internet is ok and working.
But i notice something weird: I can't set the camera Storage Location to Internal Memory, only to SD card. (Also whatsapp can't receive any media) . I don't know if i did something wrong at the first time when i root the phone or if this is related to the update that i am not able to install. By the way if somebody manage to download this update as a zip and share with the community. ? maybe others are having the same problem?
emailtome said:
I try to to update today through wireless update but i only get the message "network connection failed". So i unroot the phone using the the tutorial forum.xda-developers.com/pure-xl/general/twrp-recovery-root-blu-pure-xl-allview-t3269447 by bemolx
it keep saying "network connection failed" on WIFI or 4G, internet is ok and working.
But i notice something weird: I can't set the camera Storage Location to Internal Memory, only to SD card. (Also whatsapp can't receive any media) . I don't know if i did something wrong at the first time when i root the phone or if this is related to the update that i am not able to install. By the way if somebody manage to download this update as a zip and share with the community. ? maybe others are having the same problem?
Click to expand...
Click to collapse
Here you go: http://www.mediafire.com/download/jw64ws9u8ttq8m7/update.zip
Happy Updating!
Can you tell me how to install this update ? I downloaded it, but didn't see any instructions on how to update it. Thanks.
Install the 2 downloadmanager files
//allview.ro/suport-si-service/update/telefoane/x2-xtreme.html
ted073 said:
Install the 2 downloadmanager files
//allview.ro/suport-si-service/update/telefoane/x2-xtreme.html
Click to expand...
Click to collapse
This step fixed the issue for me. Thanks!!
Download and install downloadprovider.apk and downloadproviderui.apk from the url above.

Hipstreet Flare 2 HS-9DTB7 - App Crashes, Odd Behaviour, Deleted App Return, More.

After many long attempts to fix this I have come up empty handed. I believe the Hardware is either corrupted or damaged but need an expert to help confirm. (it doesnt even seem worth it at this point to fix, but i want to try anyways, its my kids tablet) I will add as much detail as possible.
First the tablet would get stuck in booting (A9 screen) found that this is due to a corrupted firmware. I flashed a firmware onto the device and it was able to boot up, however still with a few issues. google play store when updated would instantly crash "google play store has stopped" the second you clicked to use it. the only fix i found for this was to uninstalled the google play store update back to factory and it would worked, with the problem of some apps had to be downloaded over and over until it decided to complete, often finishing with a package file invalid. but i managed to get a few games and whatever and gave it back to my daughter.
after about a week everything crashed at once on boot up. process.google.gapps would crash over and over and over as soon as you click ok, many other apps crashing as well and just repeating google account manager, Key chain, RS OTA, and others i cant remember at this time (the problem is currently not occurring or i would go get this information.) mostly the gapps process was crashed over and over making the tablet unusable due to constantly trying to click these errors.
Odd behaviour, during that i managed to click and quickly select settings, and went in and deleted a bunch of apps or uninstalled updates on ones that were crashing, i could uninstalled enough to stop all the errors.. then i rebooted the tablet.. and all the errors were back, and everything i uninstalled was back too, how the f**k?! lol.
i attempted such things as going into recovery and deleting all the cache and media, nothing. so i flashed it again.
the above error return after some time. and i flashed it again (my daughter wanted it working this seems to be my only quick and temporary fix, i have disabled many apps and stopped it from automatically updating, however i still found some settings after being changed, to be undone back to the way it was before i changed it after rebooting the tablet. again it always crashes when google play store updates. this time i rebooted the tablet and went to update the store, and now the app can NOT be found in the store. there does not even seen like a way to update the tablet like "here is your only buggy version, have fun"
CORRECTION: Google Play Store could not be updated because after restarting the tablet the updates were back, as if i had never uninstalled them. i didnt bother checking the first time because this is very unusual.
I am willing to root, change, hack, smash, throw out the window, put it in the hydraulic press at work...i dont care lol
i believe the hard drive has damage.
(i didnt run thru all the attempts i have made to fix things, cause i could write a novel. Thank you for reading.
- Kontr4 -

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