I just bought the Atrix 2 few days back and I notice that after the phone has been started for a while, and I restart my phone, the APK cannot be installed anymore.
Model: MB865
Android Version: 2.3.6
Kernal Version: 2.6.35.7-g313792c
Build Number: 5.5.1-EDEM-27
Details below:
1st Attempt:
- Bought the phone and transferred my SD card with my previous phone apps backup in APK.
- Did the initial phone setup by tagging the phone to my google account, went into Google Market to install a battery status apps, surf some web, etc.
- Restart the phone and when the phone turns back on, tried select the APK file, enable the "Allow install of non-Market applications" and continue with the apk installation. It came out the permission page with [INSTALL] & [CANCEL] button at the bottom. Tried touching the [INSTALL] but no response. It's like a dummy button. Then [CANCEL] will exit the permission page.
- Tried other apps in APK, same issue.
- Called Motorola support line and she asked me to Factory Data Reset my phone from the Privacy in the Setting page.
2nd Attempt:
- Initial setup my phone as per usual by tagging the phone to my google account. Once the phone started, immediately, I use the file manager to browse my APK backup folder and install some apps with no issue. The [INSTALL] button can be clicked and apps installed properly.
- Use the phone for a while, restart the phone and turn back on... tried install other APK again... same issue happened, the [INSTALL] button became a dummy button again.
- Factory Data Reset my phone from the Privacy in the Setting page again to try again.
3rd Attempt:
- Suspect that it may be automatically downloading some apps from the google store, so this time round, I just turn on the phone without tagging to any of my account, not even my google account so that the phone should not automatically download apps from the market that may clashed with the system.
- Use the phone to do basic web surfing for a while, and then restart the phone.
- Phone restarted and try to install APK files, same issue happened again.
With the above tries, I suspected the issue (APK cannot be installed because [INSTALL] button cannot be clicked) is not due to any apps conflicting the system, but maybe some hidden updates download from google unknowingly that is incompatible to the Android system.
Further findings shows that my bro has a Atrix 1 and I asked him to restart his phone to try install some APKs, same issue with [INSTALL] button.
My 2 other friends has a LG Optimus One and LG Optimus Black, both running Android as well. I asked both to restart their phone and try to install some APKs, and everything works fine.
I seriously think that there are some conflict with the some google "hidden" update, maybe Play Google?, that disabled the [INSTALL] button as initially when phone factory resetted is ok. If this is the case, no point to go down Motorola repair centre as they cannot do anything as well until new updates from Motorola available.
Will anyone with Atrix 1 or Atrix 2 phones kindly check if you have such issue? Restart your phone 1st if the initial attempt is working as the update may activate only after the phone is restarted, such as the icon changing Google Market to Play Google, that disable the [INSTALL] button when installing APKs.
Let me know if you have a non-rooted solution, ok? Do not intend to root my phone yet. Thank you.
Have you install screen adjuster??
Sent from my ME865 using XDA App
Hmmm. I think this may be somethign to do with your service area, not the devices. My phone has the Google Play update and installs APK files just fine. I've done multiple reboots to try and replicate your issue and can't. But the fact that you say it happens on your Atrix 2 AND your brother's Atrix 4G makes me think something in your area is giving you a corrupted update. Don't know if that could be the case for sure, as I'm not an AT&T or Motorola employee, but for two different devices with two different chipsets to have the same issue, I'd think it's a corrupt download.
Its happened to my A2 as well. I got frustrated w/ it so i rebooted into recovery, wiped data & cache. Problem solved for me.
Sent from my MB865 using xda premium
I had the same problem on my Atrix 2.
The following appears to have fixed it for me:
1) go to Settings->Applications
2) uncheck "Unknown Sources"
3) try to install (you'll get an error)
4) go back and recheck "Unknown Sources"
5) try to install again
The "Install" button now works, and keeps working.
this works
bedman3 said:
Have you install screen adjuster??
Sent from my ME865 using XDA App
Click to expand...
Click to collapse
I have troubled with the same priblem and after read this post i tried to close screen adjuster and it works .. thank you
Screen Filter app also generates this problem
Thanks for this thread. I found screen filter also has the same effect. So, before installing any apk, just close screen filter if active and then install. Works without any problem.
If you have screen filter installed then plz disabled it and try to install.
Sent from my MB865 using xda app-developers app
Same problem with At&T Note 2
I've been reading all the "solutions" to the dead INSTALL button and I don't have any screen filters installed. I did get the "Unknown Source" installation to work once after I froze the Google Account Manager app. Unfortunately it only worked once. I've done all the "basics" over and over.
TheFletch said:
I've been reading all the "solutions" to the dead INSTALL button and I don't have any screen filters installed. I did get the "Unknown Source" installation to work once after I froze the Google Account Manager app. Unfortunately it only worked once. I've done all the "basics" over and over.
Click to expand...
Click to collapse
Go to settings apps then look under the all apps tab and find google play, click on that, then force stop, clear data, and remove updates.
Next go back and launch the google play store again and link it to your goolge account when it asks you to. Also of course agree to the terms and let google play update again. Now try and see if that fixes this a little more permanently for you. I had this issue back in GB when the google play store updated to version 3 and changed to the google play store from google apps and this worked for me.
Thank you jimbridgman. That didn't seem to be a permanent solution, although I may have done something wrong. This is what worked for me:
It appears that many apps have something to do with screen "filtering" or sensitivity that can cause this problem. After going through many of my apps and "freezing" them I came upon Gesture Launcher. Freezing that has solved my problem, at least for now. My fingers are crossed. I'm posting this to help others if they may have the same problem.
Once again thanks for helping and if my problem reoccurs I'll try your solution again.
LOL it happened to me today. the culprit is screen adjuster app.! Disabled it and I could install!
Does anyone know if this is possible yet?
Tap&Pay are ready in Android 4.4, but if I got to play.google.com and try to get the APK it says it isn't compatible for any of my phones (big surprise) and if I try to sideload it, it first asks if I would like to install of the existing application (even though I don't see one) then if I click install it says "App not installed". (I am rooted just as an FYI)
lastly, www.google.ca/wallet directs me to a website that implies that Wallet IS available in Canada, and tells me to download the app from the play store, but then again, I try and it says My device is not compatible (Rogers Wireless LGE Nexus 5)
Is there something in my build.prop file that is preventing the install? When I look it is just listed as hammerhead and Nexus 5, I don't see anything that would prevent it from working, other then carrier being "unknown"
Thanks for any help, we have NFC everywhere now, I would love to be able to use it...
Did you ever figure this out? A friend of mine said he had no problem installing wallet and adding a card, however I have been unable to get around the location restriction when opening the wallet app...
Wallet comes pre-installed but it's disabled (frozen) if you're outside the US when Android starts up. You can see it in Titanium Backup and defrost it but when you start it the app will say it's not available in your region and close. The message makes reference to updating your Google home address so it might not be checking location with the phone anymore. I tried revoking Wallet's location access with APP Ops and it worked but still gives me an error.
Hello,
I am new to this form so please excuse me if i leave out some details but i own a oneplus one black 64gb running the latest ota cm11 update and one day I decided to explore a new app called "snapdragon battery guru." (it was new to me atleast) The app worked great for a week or 2 but then i noticed that my service was being messed up by the app(this isnt the issue) so i looked up some reviews and i saw many other people with the same problem so I decided to uninstall the app... (This is where the problem starts)
After uninstalling the app my phone constantly has messages on common things that i use most importantly the "disable lock screen" when on the home profiles so that i dont have to type in my password at home all the time. However, after uninstaling the app, that option in the profile settings is grayed out and says that it is "disabled by administrator, encryption policy, or credential storage"... again i looked it up on google and found that clearing my credential storage seems to be a temporary fix that last about 2 hours and then the option ends up graying out again. (which can get really really annoying because my vpns are constantly cleared out every time)
Can anyone please help me with this problem!
Thanks
Jiggy
Have you tried a factory reset? That's your best option.
Transmitted via Bacon
Settings, security, device administrator, what do you have enabled there
Hi everybody.
I'm new here, and haven't helped anyone yet. Still I hope somebody wants and actually can help me. Thanks in advance.
First & foremost: I searched for the problem before posting this and everywhere it says that Cyanogen fixed the 'Google Play Service' error. However, something is definately wrong with my phone as it won't boot anymore.
I'll try to keep it as short as possible:
Phone: One Plus One w Cyanogen mod. 64gb model.
I was on holiday last month and got a notification of an update. I installed it. After that I was experiencing the problem everybody seemed to have. Popups every 30 seconds (or less) saying the Google Play Services have stopped. As I was on holiday and didn't have Wifi at the time I was just irritated by the errors. I needed my phone for navigation (I was doing a roadtrip) and although Google Maps wasn't working anymore, Nokia Here maps was still operating and so I thought to solve the problem when I return home. However, a few weeks ago another update appeared on my phone and I was thinking this might be the fix for the problem so I installed it. Unfortunately the errors still appeared.
Then I found a workaround to stop the errors, I uninstalled the updates for Google Play Services. This stopped the errors, and still some apps were not working (GPS based apps) but at least the errors were gone.
Yesterday I tried to solve the problem. I read a lot online and decided to install the newest Google Play Services file. Unfortunately it didn't work. Errors returned but now I could also not enter the Google play store anymore. This should have been the moment to back up important files... but I didn't. Stupid me forgetting about lesson 1, logic 101... so stupid.
Ok, so this morning I stumbled upon a page from problogbooster.com and decided to follow Solution 1, which says:
Go to Settings >> Select Security >> Device administrators >> Deactivate Android Device Manager
Uninstall Google Play services update
Go to Settings >> Application Manager >> All >> Google Play services >> Select Uninstall Updates
If you use an app that requires the latest Google Play services, you’ll get an update prompt and the update may immediately be reinstalled.
Now again go to Settings >> Select Security >> Device administrators >> ACTIVATE Android Device Manager
Reboot your device.
After this reboot my phone doesn't start anymore. I'm sick of it. All my pics from my holiday are on there... and I would love to be able to back them up.
Does anybody have an idea on what to try next? Hooking it up through USB hasn't given me access to my files unfortunately.
Thanks in advance for anything that can help. Cheers.
Peter.
Update: every now and then it will try to boot, updating my apps (as if I just did an update) but when it's finished it just reboots again... and again.
The Cyanogen MOD ready screen is showing but nothing.
As there are no responses yet, let me narrow down the question:
Is there a possibility to access my photo's on the phone from the recovery menu? Or through ADB connection? Or through Fastboot? I don't care about the phone. The data matters to me. If it was the other way around I would just go back to factory settings and continue using and take the loss... but I don't want to accept that (yet...)
Pretty please, can someone help me with this?
Cheers
Peter.
It all started when I installed link2sd and i started moving stuff to my sd card, and i moved some google apps there that i thought wouldnt be important and they affected my phone pretty bad i tried taking them off my sd card and it still doesnt work. i dont recieve any notifications anymore i had to check everything manually. i cant go on the google playstore without it crashing the second i click on it or it not starting at all, meaning once i uninstall something i cant reinstall it i tried apk's and it said "application not installed" for every apk. and everytime i went on YouTube/Snapchat it said that i need google play services to access them but when i press "Ok" i can access it just fine. But now I've factory reset my phone and nothing works anymore i thought it would fix it. it didnt even install google play store but it installed google play services. i went to install the apk for google play store and it said the same thing application not installed. i cant do anything on my phone and its really annoying. what do i do? I'm using an LG K7. I just tried updating my phone and it said "Error!" with the android guy laying on its back it says there was a Verification problem. i really dont know whats wrong with this phone.
Zerenox said:
It all started when I installed link2sd and i started moving stuff to my sd card, and i moved some google apps there that i thought wouldnt be important and they affected my phone pretty bad i tried taking them off my sd card and it still doesnt work. i dont recieve any notifications anymore i had to check everything manually. i cant go on the google playstore without it crashing the second i click on it or it not starting at all, meaning once i uninstall something i cant reinstall it i tried apk's and it said "application not installed" for every apk. and everytime i went on YouTube/Snapchat it said that i need google play services to access them but when i press "Ok" i can access it just fine...
Click to expand...
Click to collapse
I don't have this device but, the following area of the forum is specific to your device where you should be able to locate device specific support.
https://forum.xda-developers.com/lg-k7
The following is a thread that's specific to the Link2SD app.
https://forum.xda-developers.com/showthread.php?t=919326
With what you had last performed, your best bet is to search within the Device Specific area for restoring your device.
Good Luck!
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I DO NOT provide support via PM unless asked/requested by myself. PLEASE keep it in the threads where everyone can share.