I just bought the Atrix 2 few days back and I notice that after the phone has been started for a while, and I restart my phone, the APK cannot be installed anymore.
Model: MB865
Android Version: 2.3.6
Kernal Version: 2.6.35.7-g313792c
Build Number: 5.5.1-EDEM-27
Details below:
1st Attempt:
- Bought the phone and transferred my SD card with my previous phone apps backup in APK.
- Did the initial phone setup by tagging the phone to my google account, went into Google Market to install a battery status apps, surf some web, etc.
- Restart the phone and when the phone turns back on, tried select the APK file, enable the "Allow install of non-Market applications" and continue with the apk installation. It came out the permission page with [INSTALL] & [CANCEL] button at the bottom. Tried touching the [INSTALL] but no response. It's like a dummy button. Then [CANCEL] will exit the permission page.
- Tried other apps in APK, same issue.
- Called Motorola support line and she asked me to Factory Data Reset my phone from the Privacy in the Setting page.
2nd Attempt:
- Initial setup my phone as per usual by tagging the phone to my google account. Once the phone started, immediately, I use the file manager to browse my APK backup folder and install some apps with no issue. The [INSTALL] button can be clicked and apps installed properly.
- Use the phone for a while, restart the phone and turn back on... tried install other APK again... same issue happened, the [INSTALL] button became a dummy button again.
- Factory Data Reset my phone from the Privacy in the Setting page again to try again.
3rd Attempt:
- Suspect that it may be automatically downloading some apps from the google store, so this time round, I just turn on the phone without tagging to any of my account, not even my google account so that the phone should not automatically download apps from the market that may clashed with the system.
- Use the phone to do basic web surfing for a while, and then restart the phone.
- Phone restarted and try to install APK files, same issue happened again.
With the above tries, I suspected the issue (APK cannot be installed because [INSTALL] button cannot be clicked) is not due to any apps conflicting the system, but maybe some hidden updates download from google unknowingly that is incompatible to the Android system.
Further findings shows that my bro has a Atrix 1 and I asked him to restart his phone to try install some APKs, same issue with [INSTALL] button.
My 2 other friends has a LG Optimus One and LG Optimus Black, both running Android as well. I asked both to restart their phone and try to install some APKs, and everything works fine.
I seriously think that there are some conflict with the some google "hidden" update, maybe Play Google?, that disabled the [INSTALL] button as initially when phone factory resetted is ok. If this is the case, no point to go down Motorola repair centre as they cannot do anything as well until new updates from Motorola available.
Will anyone with Atrix 1 or Atrix 2 phones kindly check if you have such issue? Restart your phone 1st if the initial attempt is working as the update may activate only after the phone is restarted, such as the icon changing Google Market to Play Google, that disable the [INSTALL] button when installing APKs.
Let me know if you have a non-rooted solution, ok? Do not intend to root my phone yet. Thank you.
Have you install screen adjuster??
Sent from my ME865 using XDA App
Hmmm. I think this may be somethign to do with your service area, not the devices. My phone has the Google Play update and installs APK files just fine. I've done multiple reboots to try and replicate your issue and can't. But the fact that you say it happens on your Atrix 2 AND your brother's Atrix 4G makes me think something in your area is giving you a corrupted update. Don't know if that could be the case for sure, as I'm not an AT&T or Motorola employee, but for two different devices with two different chipsets to have the same issue, I'd think it's a corrupt download.
Its happened to my A2 as well. I got frustrated w/ it so i rebooted into recovery, wiped data & cache. Problem solved for me.
Sent from my MB865 using xda premium
I had the same problem on my Atrix 2.
The following appears to have fixed it for me:
1) go to Settings->Applications
2) uncheck "Unknown Sources"
3) try to install (you'll get an error)
4) go back and recheck "Unknown Sources"
5) try to install again
The "Install" button now works, and keeps working.
this works
bedman3 said:
Have you install screen adjuster??
Sent from my ME865 using XDA App
Click to expand...
Click to collapse
I have troubled with the same priblem and after read this post i tried to close screen adjuster and it works .. thank you
Screen Filter app also generates this problem
Thanks for this thread. I found screen filter also has the same effect. So, before installing any apk, just close screen filter if active and then install. Works without any problem.
If you have screen filter installed then plz disabled it and try to install.
Sent from my MB865 using xda app-developers app
Same problem with At&T Note 2
I've been reading all the "solutions" to the dead INSTALL button and I don't have any screen filters installed. I did get the "Unknown Source" installation to work once after I froze the Google Account Manager app. Unfortunately it only worked once. I've done all the "basics" over and over.
TheFletch said:
I've been reading all the "solutions" to the dead INSTALL button and I don't have any screen filters installed. I did get the "Unknown Source" installation to work once after I froze the Google Account Manager app. Unfortunately it only worked once. I've done all the "basics" over and over.
Click to expand...
Click to collapse
Go to settings apps then look under the all apps tab and find google play, click on that, then force stop, clear data, and remove updates.
Next go back and launch the google play store again and link it to your goolge account when it asks you to. Also of course agree to the terms and let google play update again. Now try and see if that fixes this a little more permanently for you. I had this issue back in GB when the google play store updated to version 3 and changed to the google play store from google apps and this worked for me.
Thank you jimbridgman. That didn't seem to be a permanent solution, although I may have done something wrong. This is what worked for me:
It appears that many apps have something to do with screen "filtering" or sensitivity that can cause this problem. After going through many of my apps and "freezing" them I came upon Gesture Launcher. Freezing that has solved my problem, at least for now. My fingers are crossed. I'm posting this to help others if they may have the same problem.
Once again thanks for helping and if my problem reoccurs I'll try your solution again.
LOL it happened to me today. the culprit is screen adjuster app.! Disabled it and I could install!
Related
Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
patseei said:
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
Click to expand...
Click to collapse
Yes, sometimes the apps I am trying to download don't even appear there and sometimes it does. When it says "Installing" sometimes, 1 hour can pass and still nothing... no progress on the notification bar.
In fact, I can't install anything from there, not even using the website version, https://market.android.com/
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
linear_craig said:
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
dark_aura said:
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
Click to expand...
Click to collapse
Sounds like an odd issue with your account. Try to check settings, accounts an sync .. and see if anything is amiss. If not, then try to create a new gmail account, and use that to login to market/gtalk. See if there is some confusion as to your phone account and your tablet. Do you have settings>Privacy ticked off for google to back up your apps and sync them? Try disabling if so.
Had same issue and went into settings and had to delete my gmail account and then add it again, worked fine after that!
Thanks for the replies.
1. The Backup and Restore settings are turned off.
2. I have created another Google account and removed the original, still the same problem.
3. The EVO is currently off just in case.
After doing some research, I've discovered that Gtalk have something to do with the Market, if Gtalk can sign in, then the market should works for downloads. If not, then there is a problem.
ok... wtf
After adding a new Google account while replacing the original one, the issue still happened.
Then, I decided for a million times, to make another Factory Reset with my original account again... now GTalk logon and the Market download/install apps
I will keep this thread in mind and report if anything weird happens again.
Android Market hates me. I didn't really want to have to create another gmail account but I have tried every other trick posted and still can't get apps to download.
I had this same problem with my Samsung Fascinate. 3G would download fine but I couldn't get WiFi to work until just recently when I updated the radio that came with the OTA Froyo update plus a new custom rom/kernel. I'm not sure which piece all of the sudden made things work but I was certainly happy. What's so frustrating is that I set up a Droid on the same home network with absolutely no problems from day one.
Amazon App store works fine but many of the apps I want aren't available there. Grrr.
dark_aura said:
Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Click to expand...
Click to collapse
This occurred to me after rooting the TF. I was able to correct it by going into applications and force stop and clearing data on both Market and both google framework services. Then try to restart market, if you don't get a error go back to applications and do it again. Once you get the error reboot, when you try market after the reboot it will ask you to accept terms again and then all is was right again with the world.
I have the same problem. How I can do a Factory Reset?
It was working ok but now it gives an error with the server. Eventually it will download the aplication after trying several times but will fail in the instalation. I have deleted and created again my account with no results.
Welcome to my problem. Another member told me the issue lies with our google accounts and how it syncs up with the market.
I have tried the other methods deleting cache / signing in and out etc. to no avail.
Only solution is to factory reset. Sad thing is it has happened to me 3x in the past 5 days.
I only hope for a solution to this soon.
3 times, that is scary.
Something has surprised me when I upgraded my phone to the new Galaxy S 2 from HTC HD 2 running an Android rom. When I introduced the google account it automaticaly pointed me all the aplications that I had installed in the old phone (free or paid) and give me an easy option to install all quickly. They were identified as my aplications, even they were not installed.
Is this funtion present here? It will remember what aplications I had installed in the transformer before or I will need to look for all of them again?
solution to download apps
press on apps on the home screen. then press on market. this will get you started click on sign in at top right of screen. it should automatically do a sign in with your google account. then go from there
Preface: Yes, I've read a bunch of the other threads on this forum about this problem, but I've tried all the advice I've seen and this *still* isn't working.
So, I bought the Widgetlocker Lockscreen app from Market, and paid for it on my credit card. In Market, in 'My apps', it lists Widgetlocker Lockscreen, with 'Purchased' next to it. All the other (free) apps I have successfully downloaded and installed are listed there with 'Installed' next to them.
When I touch Widgetlocker Lockscreen, I get the Personalization screen. I press the 'Purchased' button, then the 'OK' button. This should cause the app to be downloaded and installed. When I press it, a message flashes up saying 'Your item will be downloaded.' Quite soon, in the notifications area, I see a progress bar with the text 'WidgetLocker Lockscreen' below, but this progress bar quickly disappears, apparently without the download having taken place. Just before it disappears, I see the text 'Download unsuccessful' for a split second below the progress bar. The app doesn't appear to be installed and is still listed as 'Purchased' rather than 'Installed' in the 'My apps' section.
I can still install other apps OK; I tried installing some free ones and they install fine. I tried clearing Market's cache (the clear data button is greyed out). I tried unmounting/mounting the SD card. I tried rebooting the phone. This problem still occurs.
Anyone have any idea what else I could do? This is still running on the stock firmware; I haven't rooted it or anything.
UPDATE: I retried the download & install a few days later and... it just worked! Glad I didn't perform a factory reset!
The moral seems to be that sometimes, Android Market screws up on Google's end and they forbid you to download certain apps. This is sucky, but it's not going to be fixed by your doing anything on your phone.
Have you tried downloading it on 2G mode, 3G mode, and WiFi mode? Failing all three, try installing it using the Android Market website on your PC.
djsubtronic said:
Have you tried downloading it on 2G mode, 3G mode, and WiFi mode?
Click to expand...
Click to collapse
What do you mean by 2G mode, and how do I put the phone into 2G mode?
Failing all three, try installing it using the Android Market website on your PC.
Click to expand...
Click to collapse
Tried doing that too. It said it would be installed onto my phone but it wasn't.
jez9999 said:
What do you mean by 2G mode, and how do I put the phone into 2G mode?
Click to expand...
Click to collapse
Like GSM (E/G) and WCDMA (3G/H) and WiFi. Sometimes I find if a download doesn't work on 3G mode, I flip it over to GSM and it works, or WiFi etc. If not, since you just bought it, can you not refund the app and try from scratch?
How do you flip over to GSM?
jez9999 said:
How do you flip over to GSM?
Click to expand...
Click to collapse
Dial *#*#4636#*#*
Phone Information
scroll down and "Set preferred network type", "GSM only"
Heh... that just kills off any connection whatsoever.
Does nobody have any idea how to solve this (or at least diagnose why on Earth the download is failing?!) I'm going to withhold payment for this app on my credit card if Google don't sort it out.
Have you tried new market and/or factory reset?
Sent from my HTC Desire S using Tapatalk
I don't understand what you mean by 'new market', and factory reset seems seriously drastic to fix this darn problem!
jez9999 said:
I don't understand what you mean by 'new market', and factory reset seems seriously drastic to fix this darn problem!
Click to expand...
Click to collapse
Before any resets try this;
Go into settings, then manage applications, then find the Market app on the list. Open it, force stop it, then clear cache, then clear data.
Go back to the marketplace. You'll have to accept the terms and conditions again, but see if that helps.
Sent from my HTC Desire S using XDA Premium App
jez9999 said:
I don't understand what you mean by 'new market', and factory reset seems seriously drastic to fix this darn problem!
Click to expand...
Click to collapse
I'm guessing that you've re-started your device? EDIT: just re-read post #1
If advice from @wnp_79 above doesn't work...then
factory reset? - is unfortunately the next step as the Market is linked to your Google account which can only be removed and then re-added via a factory reset.
ben_pyett said:
I'm guessing that you've re-started your device? EDIT: just re-read post #1
If advice from @wnp_79 above doesn't work...then
factory reset? - is unfortunately the next step as the Market is linked to your Google account which can only be removed and then re-added via a factory reset.
Click to expand...
Click to collapse
Isn't there some log I can use to get more detailed info on why the download was unsuccessful? I can't believe they don't log it somewhere for more useful analysis!
jez9999 said:
Isn't there some log I can use to get more detailed info on why the download was unsuccessful? I can't believe they don't log it somewhere for more useful analysis!
Click to expand...
Click to collapse
there may well be but i don't know it...I'm afraid.
How about installing appbrain application and installing that and then try downloading the problem application through that...all though I suspect that it will use the same mechanism....but worth a try.
Google have come back to me and told me to do a factory reset as well. This is infuriating, and I really don't want to do it because of a bug in ONE application - Google Market. It's not like there's widespread filesystem corruption or something, which in my mind would justify a factory reset.
I did some more investigation and installed (successfully! other apps install successfully!) the 'aLogcat' app. This gave me quite a bit of useful debug info when I tried to install Widgetlocker Lockscreen. I have the output saved to my SD card and will paste here when I get home from work, but basically it's very similar to the output listed here:
http://www.google.com/support/forum/p/Android%20Market/thread?tid=0ffa4f4e6cedcfb8&hl=en
Seems like I'm not the only one having this problem. That was posted in 2010. Now seriously guys, are we still talking about a factory reset for a somewhat common bug in Android Market that has been known about for quite some time? I want to try and figure out what's going wrong here and FIX it instead. It looks like h ttps://android.clients.google.com/market/download/... is returning a 403 forbidden, which causes the main Android UI to display 'download unsuccessful'. Why is the download being forbidden?
Have you tried clearing market data yet?
Sent from my HTC Desire S using XDA Premium App
wnp_79 said:
Have you tried clearing market data yet?
Sent from my HTC Desire S using XDA Premium App
Click to expand...
Click to collapse
For the Market app, the 'clear data' button is greyed out. It's always been greyed out whenever I've looked there.
jez9999 said:
For the Market app, the 'clear data' button is greyed out. It's always been greyed out whenever I've looked there.
Click to expand...
Click to collapse
try what @wnp_79 suggested in his original post, force close the application then you should be able to clear data and cache (at least that what I can do).
jez9999 said:
Preface: Yes, I've read a bunch of the other threads on this forum about this problem, but I've tried all the advice I've seen and this *still* isn't working.
So, I bought the Widgetlocker Lockscreen app from Market, and paid for it on my credit card. In Market, in 'My apps', it lists Widgetlocker Lockscreen, with 'Purchased' next to it. All the other (free) apps I have successfully downloaded and installed are listed there with 'Installed' next to them.
When I touch Widgetlocker Lockscreen, I get the Personalization screen. I press the 'Purchased' button, then the 'OK' button. This should cause the app to be downloaded and installed. When I press it, a message flashes up saying 'Your item will be downloaded.' Quite soon, in the notifications area, I see a progress bar with the text 'WidgetLocker Lockscreen' below, but this progress bar quickly disappears, apparently without the download having taken place. Just before it disappears, I see the text 'Download unsuccessful' for a split second below the progress bar. The app doesn't appear to be installed and is still listed as 'Purchased' rather than 'Installed' in the 'My apps' section.
I can still install other apps OK; I tried installing some free ones and they install fine. I tried clearing Market's cache (the clear data button is greyed out). I tried unmounting/mounting the SD card. I tried rebooting the phone. This problem still occurs.
Anyone have any idea what else I could do? This is still running on the stock firmware; I haven't rooted it or anything.
Click to expand...
Click to collapse
I think there's a problem market side so sit tight for now and don't fiddle. I also have a problem with an app (Titanium Back Up) refusing to update.
Try restart your phone. Maybe, that you have new market update waiting for installation.
I'm trying to download apps from Google Play without success. So, as an example, I try to download Skype. When I get the web page and Google Play, it has a pull down for what device to install it on. If I click on that arrow, it says "Samsung GT-N8013" (the new Galaxy Note 10.1, but it is greyed out so I can't select it. This means that the INSTALL button continues to stay greyed out and I can't install it. The same thing happens with all the apps I've tried so far. Anyone know why this could be happening? Thanks!
you're installing from the pc right? if yes, then i have the same problem, but after i download many apps, just close your browser and try again.
d3vi13 said:
you're installing from the pc right? if yes, then i have the same problem, but after i download many apps, just close your browser and try again.
Click to expand...
Click to collapse
Actually no. I'm trying to install directly onto my tablet. Interestingly enough, it started working about 15 minutes ago. Google Play started recognizing my device and I was able to successfully install a bunch of apps. Very strange...
your tablet was acting like pc, so you have the same thing as i had, because on phone google play recognize device without you need to select the right phone, but i don't like my phone to be recognized, because then i can't install apps that i know are working, because they're "not" for my phone.
Have you tried clearing the cache and data for play?
sent from the thing I stab with my finger when I get two minutes
Does it say that the apps are incompatible with your device?
It did, but it mysteriously started working. I didnt do a darn thing to fix it!
Sent from my GT-N8013 using xda app-developers app
wyckedjester said:
I'm trying to download apps from Google Play without success. So, as an example, I try to download Skype. When I get the web page and Google Play, it has a pull down for what device to install it on. If I click on that arrow, it says "Samsung GT-N8013" (the new Galaxy Note 10.1, but it is greyed out so I can't select it. This means that the INSTALL button continues to stay greyed out and I can't install it. The same thing happens with all the apps I've tried so far. Anyone know why this could be happening? Thanks!
Click to expand...
Click to collapse
you should try to use google chrome add-on to download apps from market to PC then copy to sdcard, enable option (Setting/Sercurity/ Unknown sources) that allows us install non-market apps
type: APK DOWNLOADER on google search
I know this has been asked before, but nothing seems to work. Google play simply refuses to download or update any apps, it says downloading, and the downloading progress bar shows in the notification panel, but the percentage does not come up and no matter how long I wait, it doesn't finish. This is on my mother's Samsung Galaxy s3 Mini, 4.2.2, and unfortunately not rooted (unfortunately meaning I feel the problem would probably be easier to fix with root, haha). It works fine on WiFi, I have even tried to "jump start" it by starting an app download with WiFi, then quickly switching to mobile. I've cleared play data, cache, uninstalled updates, stopped/cleared data for download manager, same with play services + uninstalled updates, forced my current versions of google play and play services onto her phone to ensure she would have the latest version, removed and readded her Google account, tried other apps, restarted the phone multiple times during the uninstallations and clearing data, toggled airplane mode, booted the phone without data after wiping Play data and cache and starting it FIRST with WiFi, then switching to data, hit update/install with airplane mode on to force error 923 (mainly to see if errors could still be triggered, or if the downloading bar would continue to attempt downloading), tried a different Google account, force killed download manager while a download was pending for Google play + relaunched Google play.... I've tried everything I can think of except for a factory reset, which is ridiculously stupid if that's the only solution.
Edit: Things got interesting. As a process of elimination, I used Chrome to download a random image online. Same as Google Play, the downloading bar and arrow showed up, but will not download. Seems the problem lies deeper within the download manager.... on a nonrooted android, what are my choices to fix this?
Edit (again): Finally got download manager to download things online, but google play store seems to "lock it up", meaning when I try to install on the play store, the installation never actually finishes, and afterwards download manager will no longer work online for random images and files. It's as if something is stuck.
zombunny said:
I know this has been asked before, but nothing seems to work. Google play simply refuses to download or update any apps, it says downloading, and the downloading progress bar shows in the notification panel, but the percentage does not come up and no matter how long I wait, it doesn't finish. This is on my mother's Samsung Galaxy s3 Mini, 4.2.2, and unfortunately not rooted (unfortunately meaning I feel the problem would probably be easier to fix with root, haha). It works fine on WiFi, I have even tried to "jump start" it by starting an app download with WiFi, then quickly switching to mobile. I've cleared play data, cache, uninstalled updates, stopped/cleared data for download manager, same with play services + uninstalled updates, forced my current versions of google play and play services onto her phone to ensure she would have the latest version, removed and readded her Google account, tried other apps, restarted the phone multiple times during the uninstallations and clearing data, toggled airplane mode, booted the phone without data after wiping Play data and cache and starting it FIRST with WiFi, then switching to data, hit update/install with airplane mode on to force error 923 (mainly to see if errors could still be triggered, or if the downloading bar would continue to attempt downloading), tried a different Google account, force killed download manager while a download was pending for Google play + relaunched Google play.... I've tried everything I can think of except for a factory reset, which is ridiculously stupid if that's the only solution.
Edit: Things got interesting. As a process of elimination, I used Chrome to download a random image online. Same as Google Play, the downloading bar and arrow showed up, but will not download. Seems the problem lies deeper within the download manager.... on a nonrooted android, what are my choices to fix this?
Edit (again): Finally got download manager to download things online, but google play store seems to "lock it up", meaning when I try to install on the play store, the installation never actually finishes, and afterwards download manager will no longer work online for random images and files. It's as if something is stuck.
Click to expand...
Click to collapse
Try the following:
Update your phone's firmware.
Update Playstore.
Try clearing cache using Recovery Mode.
Use 3rd party app.
Try updating using a specific custom ROM for your device.
If all else failed. Try Formatting.
dev.wes07 said:
Try the following:
Update your phone's firmware. Sometimes it may be the system thats not updated may cause the problem.
Update Playstore.
Try clearing cache using Recover Mode.
Use Mobogenie or Amazon to download apps.
Try updating using a specific custom rom for your device.
If all else failed. Try Formatting. LOL
Pressing Thanks button can make my heart explode.:laugh:
Click to expand...
Click to collapse
Thanks for the tips! I'll give them a go tomorrow
Hello, it's my first post here so be lenient if you might.
My Idol 3 5.5 came back from repair (power button not working) and they replaced motherboard in order to fix it.
Everything seemed fine until I got home, connected to WiFi and tried to use Google Play. I downloaded all updates pending and tried to use WhatsApp. It said my time and date are wrong, I tried to change it few times, nothing helped. I uninstalled WhatsApp and Messenger (since it didn't work too) and tried to reinstall them. Suddenly notification about Google Play Services update popped out so as it said I did. After the update I've been greeted with whole bunch of similar notifications informing me that none of my apps will work and I have to update Google Play Services. That's a shame I already did... Tried cleaning cache and uninstalling updates etc. Nothing helped, still unable to use apps. After a while It has shown that it can't sync with my Google account, then informed me that I need to connect to the internet in order to use Google Play (I obviously was on my WiFi and internet connection was available, switched to mobile data and same occured). I performed factory reset, the phone didn't boot fo 10 minutes showing Alcatel animation so I turned it off. I opened service menu (power + vol up) and performed wipe from there, rebooted, phone started, configured it and same thing happened - no Google Play for me. I did it one more time, carefully logging in Google Account, not rushing anything in order not to screw up. Still nothing. At this moment I'm really frustrated since I can't use my phone and I'd really not want to send it to repair one more time since it lasts 2 weeks to get it back. Any ideas on how to fix it? Web browser worked fine, sms worked, phone calls were fine. Any ideas?
Idol 3 5.5
6045Y
Android 5.0.2
compilation LRX22G
Lucas
Maybe give Mobile Upgrade Q a try? It will flash the latest firmware available for your device and will probably fix any software-related problem
Factory reset and then turn on automatical time syncing. Wish you good luck.
Sent from my unknown using Tapatalk
factory reset...install google play services update and also google framwork updates..then reboot.
if this dont help go to the google play app and clear chache, then reboot.
if this also dont help go to recovery and wipe chache, thne reboot.