Music App Update Problem - Xoom Q&A, Help & Troubleshooting

Hi,
recently I rooted my EU Xoom device. Everything worked fine so far. Now the Market App told me about an update to the Music App. I hit "update" , then a small window appears that says something like "permitting access" (in German of course), the window disappears and no update is done. Any ideas? Can this have to do with the rooting of the device?
btw: is there an english language pack for my device?
cheers
mathiase

I had the same issue - It appeared in My Apps as an update, but wouldn't intall. I left it for a few hours, came back and it worked. You could probably try clearing the cache and stopping the Myapps process, though this didn't change anything for me.
I've seen the same thing happen before for apps that aren't initially available in all regions.
If you attempt to install music beta from the android market website (with a PC/laptop), you should be able to hover over the device. For me, it was initially greyed out, with the tooltip explaining that it wasn't available in my region/country, even though a friend had just updated to it. I'm sure if you leave it a few hours, you'll be able to install it then.

had the same thing happen to me when i uninstalled the music beta update.
Simple click manage instead of install and then once redirected to the manage page seleting update will now work properly.

Hi,
thx for your replies. Killing the MyApps app and clearing the cache helped in my case!
cheers
mathiase

I have same issue with a US WiFi model used out side of US.
I googled a free US http proxy, type it into wifi settings.then access market again, end with update successfully.

how do you do it? i need ur help pls

Related

[Q] Can't download/install any market apps

Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
patseei said:
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
Click to expand...
Click to collapse
Yes, sometimes the apps I am trying to download don't even appear there and sometimes it does. When it says "Installing" sometimes, 1 hour can pass and still nothing... no progress on the notification bar.
In fact, I can't install anything from there, not even using the website version, https://market.android.com/
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
linear_craig said:
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
dark_aura said:
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
Click to expand...
Click to collapse
Sounds like an odd issue with your account. Try to check settings, accounts an sync .. and see if anything is amiss. If not, then try to create a new gmail account, and use that to login to market/gtalk. See if there is some confusion as to your phone account and your tablet. Do you have settings>Privacy ticked off for google to back up your apps and sync them? Try disabling if so.
Had same issue and went into settings and had to delete my gmail account and then add it again, worked fine after that!
Thanks for the replies.
1. The Backup and Restore settings are turned off.
2. I have created another Google account and removed the original, still the same problem.
3. The EVO is currently off just in case.
After doing some research, I've discovered that Gtalk have something to do with the Market, if Gtalk can sign in, then the market should works for downloads. If not, then there is a problem.
ok... wtf
After adding a new Google account while replacing the original one, the issue still happened.
Then, I decided for a million times, to make another Factory Reset with my original account again... now GTalk logon and the Market download/install apps
I will keep this thread in mind and report if anything weird happens again.
Android Market hates me. I didn't really want to have to create another gmail account but I have tried every other trick posted and still can't get apps to download.
I had this same problem with my Samsung Fascinate. 3G would download fine but I couldn't get WiFi to work until just recently when I updated the radio that came with the OTA Froyo update plus a new custom rom/kernel. I'm not sure which piece all of the sudden made things work but I was certainly happy. What's so frustrating is that I set up a Droid on the same home network with absolutely no problems from day one.
Amazon App store works fine but many of the apps I want aren't available there. Grrr.
dark_aura said:
Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Click to expand...
Click to collapse
This occurred to me after rooting the TF. I was able to correct it by going into applications and force stop and clearing data on both Market and both google framework services. Then try to restart market, if you don't get a error go back to applications and do it again. Once you get the error reboot, when you try market after the reboot it will ask you to accept terms again and then all is was right again with the world.
I have the same problem. How I can do a Factory Reset?
It was working ok but now it gives an error with the server. Eventually it will download the aplication after trying several times but will fail in the instalation. I have deleted and created again my account with no results.
Welcome to my problem. Another member told me the issue lies with our google accounts and how it syncs up with the market.
I have tried the other methods deleting cache / signing in and out etc. to no avail.
Only solution is to factory reset. Sad thing is it has happened to me 3x in the past 5 days.
I only hope for a solution to this soon.
3 times, that is scary.
Something has surprised me when I upgraded my phone to the new Galaxy S 2 from HTC HD 2 running an Android rom. When I introduced the google account it automaticaly pointed me all the aplications that I had installed in the old phone (free or paid) and give me an easy option to install all quickly. They were identified as my aplications, even they were not installed.
Is this funtion present here? It will remember what aplications I had installed in the transformer before or I will need to look for all of them again?
solution to download apps
press on apps on the home screen. then press on market. this will get you started click on sign in at top right of screen. it should automatically do a sign in with your google account. then go from there

[Q] Samsung Galaxy Y Google Play Issue

I've had a good hunt around both the xda forums, and the internet, hoping I could solve this problem without troubling anyone else, but that doesn't seem to be the case.
I have a Samsung Galaxy Y running 2.3.6 and rooted. I was recently having some issues where I'd get an alert saying "Insufficient Internal Memory", I cleared just about every app out, and was still getting the error, so, in a last ditch effort, did a factory reset. The reset went fine, but for one problem.
The Google Marketplace app wouldn't update to Google Play, and I was unable to download or update apps. After trying all the usual solutions, such as clearing the cache and simply waiting, I got a friend to upload the .apk for their Play Store, which was the latest version and running without an issue. I then installed this .apk, rebooted, and found that the app had technically installed, but the icon was completely blank, the only evidence of it was in Settings>Apps. After three reboots it eventually showed an icon for the Play Store in my app drawer. However when tap it, it starts to open, freezes, quickly flashes an error message, and then closes. The error message isn't on screen long enough to read, but I think I can get the words "Sorry!" and "Procedure".
I'm at a loss as to what to do now. Anyone out there who knows the ins and outs of Android better than me, have any idea?
Just wondering if anyone has any ideas?
What do u really need update to Google play from market?
I always uninstall the update of market to play,. Market is better...
So let mobile on its own upload the martket,dont do manually if u need play...
Then it may be solved,i think...
................................................................................................

[Q] Ongoing issue with "Chrome is not responding"

Firstly I want to apologize if there's a thread on this. I tried searching and didn't find anything. Google fails me as well.
For a few months now, Chrome has been driving me insane on my stock nordic Z3 (5.0.2 with the .690 firmware). I also have the most recent version of Chrome installed.
Every single time I open the app, it works for about 2 seconds, then completely freezes for around 15 seconds after which a message pops up stating "Chrome is not responding. Would you like to close it?" If I press "OK", it obviously closes the app and the problem appears again when I restart it. If I choose "wait", Chrome works just fine until the next time I open it. EDIT: The freezing problem started happening three times in a row a few days ago.
This happens every single time I open the app, whether launching it or opening it from the recent apps menu.
I'm pretty certain the problem has been around since the v39 build of Chrome, as 38 worked just fine. I have tried everything I can think of to fix it. Uninstalled updates and re-updated it, updating to lollipo didn't help, I also did a completely fresh install today (repairing via Sony Bridge for Mac) and it didn't help either. And apparently I can't go back to v38 anymore since lollipop doesn't seem to support it.
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
Try clearing the data in settings - apps - chrome
gregbradley said:
Try clearing the data in settings - apps - chrome
Click to expand...
Click to collapse
I have done this too. Also, the problem persists even with completely fresh installs of Chrome.
Remove your google account, restart the phone and restore your google account
gregbradley said:
Remove your google account, restart the phone and restore your google account
Click to expand...
Click to collapse
Tried it, sad to say it didn't work either. Interestingly it now does the same 15 second freeze, but without the error message in the end. Curious indeed.
EDIT: Got the error message again.
Does this happen on Wifi or on data?
If on wifi is always the same router?
gregbradley said:
Does this happen on Wifi or on data?
If on wifi is always the same router?
Click to expand...
Click to collapse
I Use data 90% of the time, and various routers when on wifi. The problem occurs in all circumstances.
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
gregbradley said:
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
Click to expand...
Click to collapse
I have a completely untouched device. So no root, locked bootloader and it's always been that way. Thus Nordic is the original region of my device.
I'd rather not flash back to kitkat, but I can tell you that I tried reverting back to v38 before updating to lollipop and it worked normally without the freezing issue.
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
gregbradley said:
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
Click to expand...
Click to collapse
I have the same version of chrome as you. The problem has persisted during every single update after v38.
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
gregbradley said:
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
Click to expand...
Click to collapse
How do I do that?
install a logCat app from the playstore
gregbradley said:
install a logCat app from the playstore
Click to expand...
Click to collapse
Does this require root? One of the apps I tried is requiring it and the other one isn't doing much either. Should I be doing something to make it work?
isshoni said:
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
Click to expand...
Click to collapse
Maybe try the beta version of chrome in case it's a bug which has been fixed but not yet rolled out to chrome. Perhaps try this first as it'll be quicker!
Perhaps it's some data associated with chrome that's getting pulled down after each restore. Perhaps you can try, on a desktop pc, backing up your bookmarks and then deleting them, and clearing chrome's data on your phone, then trying again? And if that doesn't work try getting rid of extensions (not that I think they should be pulling them down as chrome for android doesn't yet support them, although I'm sure I read years ago that one day they would). And anything else associated with your chrome account.
Another one, perhaps quicker (not sure) would be to see if you can associate your phone with a new google account with no previous chrome use and see if it goes wrong with that one. It would help to rule out account-related problems.
Another possibility is that it's not chrome causing the problem but something it relies on; google play services, for example. Perhaps clear data on any apps chrome could conceivably use.
I'm happy to report that my problem is now solved, though still a giant mystery.
My upper speaker broke and I had to get it replace under warranty. I got insanely lucky as they replaced both front and backside glass pieces, the frame, the screen module itself and of course the speakers. So I've now got a brand-new looking phone So happy.
Anyway, I complained about the software being a mess so they also did a complete reinstall and after that Chrome works absolutely perfectly. As magically does everything else too. Not yet a sign of lollipop's previous lagging and rebooting.
It still bugs me, however, that why would Chrome suddenly start having this unreasonable issue. I had tried everything suggested in this thread and nothing worked. My own clean install didn't work. I'm really quite bothered by this.

Major problems with Google Play

Hey guys. So, I got my BPXL about a week ago, and I instantly loved it. The first thing I did was reinstall all apps from my previous phone. All 180 apps. No issues (except for the -504 problems). Two days ago, I was prompted by the Play Store about some updates. I told my phone to update all apps automatically, but there was a list of about ten items that needed to be updated. "okay, whatever." So I initiated the downloads. About two hours later, I realized that in the notification drawer, the download for the very first app in that list was appearing as paused. Return to the Google Play Store, see what's up, and the download bar is just running running running, but never actually showing any download progress. Paused them all, tried to run them one at a time, same problem. Tried to install a new app, same problem. Tried all of Google's troubleshooting steps, same problem. Here's where it gets real fun: Performed factory reset of phone, same problem. Acquired replacement phone from Amazon, SAME PROBLEM.
Apps can be downloaded and installed from the Amazon Appstore, but Amazon's app market couldn't hold a candle to the Google Play Store. I'm totally at the end of my rope. Google doesn't know what to do, Blu doesn't know what to do, and I have no idea what to do. I have no idea what is causing these issues. Anybody had anything similar happen and know what to do?
New here but I've had my Pure XL since December. I've been having the same issue for about a week or so. The only thing I've found that works is to cancel the updates, turn off Wi-Fi and start downloading them again. Of course that uses a lot of data, so it's not really an ideal solution..
and the download bar is just running running running said:
Dear friend i got the same problem. But i was very confused when I when to other WIFI location and suddenly the downloads start working....I change my originally router and seens to fix that..don't know why... but it never happen again...
Click to expand...
Click to collapse
I actually just got off the phone with Blu CS, and it seems that this issue is common enough that they're rushing out a patch to try and fix it. There's a lot of other broken stuff I hope they patch over too, but in the meantime, being able to download off of Google Play would be a big step forward.
So there it is. Anybody experiencing the issue, wait. That's what they told me, that's all we can do.
Received an OTA update today that appears to have resolved the play store issue.
Blu Pure XL pause download problem *Easy Bypass*
I recently bought a Blu Pure XL, shortly after I rooted it no problem, then I had the store error that everyone else is talking about and people say there was an update released to fix it. Unfortunately when I try to start the OTA says my system is damaged so I downloaded the app: DataEye to see what processes use the internet while downloading and long story short when the download says paused open Dataeye and Toggle data saving mode on then off! Fixes every download that pauses hope this helps!
I try to to update today through wireless update but i only get the message "network connection failed". So i unroot the phone using the the tutorial forum.xda-developers.com/pure-xl/general/twrp-recovery-root-blu-pure-xl-allview-t3269447 by bemolx
it keep saying "network connection failed" on WIFI or 4G, internet is ok and working.
But i notice something weird: I can't set the camera Storage Location to Internal Memory, only to SD card. (Also whatsapp can't receive any media) . I don't know if i did something wrong at the first time when i root the phone or if this is related to the update that i am not able to install. By the way if somebody manage to download this update as a zip and share with the community. ? maybe others are having the same problem?
emailtome said:
I try to to update today through wireless update but i only get the message "network connection failed". So i unroot the phone using the the tutorial forum.xda-developers.com/pure-xl/general/twrp-recovery-root-blu-pure-xl-allview-t3269447 by bemolx
it keep saying "network connection failed" on WIFI or 4G, internet is ok and working.
But i notice something weird: I can't set the camera Storage Location to Internal Memory, only to SD card. (Also whatsapp can't receive any media) . I don't know if i did something wrong at the first time when i root the phone or if this is related to the update that i am not able to install. By the way if somebody manage to download this update as a zip and share with the community. ? maybe others are having the same problem?
Click to expand...
Click to collapse
Here you go: http://www.mediafire.com/download/jw64ws9u8ttq8m7/update.zip
Happy Updating!
Can you tell me how to install this update ? I downloaded it, but didn't see any instructions on how to update it. Thanks.
Install the 2 downloadmanager files
//allview.ro/suport-si-service/update/telefoane/x2-xtreme.html
ted073 said:
Install the 2 downloadmanager files
//allview.ro/suport-si-service/update/telefoane/x2-xtreme.html
Click to expand...
Click to collapse
This step fixed the issue for me. Thanks!!
Download and install downloadprovider.apk and downloadproviderui.apk from the url above.

One Plus One phone won't start after trying to solve 'Google play services' error

Hi everybody.
I'm new here, and haven't helped anyone yet. Still I hope somebody wants and actually can help me. Thanks in advance.
First & foremost: I searched for the problem before posting this and everywhere it says that Cyanogen fixed the 'Google Play Service' error. However, something is definately wrong with my phone as it won't boot anymore.
I'll try to keep it as short as possible:
Phone: One Plus One w Cyanogen mod. 64gb model.
I was on holiday last month and got a notification of an update. I installed it. After that I was experiencing the problem everybody seemed to have. Popups every 30 seconds (or less) saying the Google Play Services have stopped. As I was on holiday and didn't have Wifi at the time I was just irritated by the errors. I needed my phone for navigation (I was doing a roadtrip) and although Google Maps wasn't working anymore, Nokia Here maps was still operating and so I thought to solve the problem when I return home. However, a few weeks ago another update appeared on my phone and I was thinking this might be the fix for the problem so I installed it. Unfortunately the errors still appeared.
Then I found a workaround to stop the errors, I uninstalled the updates for Google Play Services. This stopped the errors, and still some apps were not working (GPS based apps) but at least the errors were gone.
Yesterday I tried to solve the problem. I read a lot online and decided to install the newest Google Play Services file. Unfortunately it didn't work. Errors returned but now I could also not enter the Google play store anymore. This should have been the moment to back up important files... but I didn't. Stupid me forgetting about lesson 1, logic 101... so stupid.
Ok, so this morning I stumbled upon a page from problogbooster.com and decided to follow Solution 1, which says:
Go to Settings >> Select Security >> Device administrators >> Deactivate Android Device Manager
Uninstall Google Play services update
Go to Settings >> Application Manager >> All >> Google Play services >> Select Uninstall Updates
If you use an app that requires the latest Google Play services, you’ll get an update prompt and the update may immediately be reinstalled.
Now again go to Settings >> Select Security >> Device administrators >> ACTIVATE Android Device Manager
Reboot your device.
After this reboot my phone doesn't start anymore. I'm sick of it. All my pics from my holiday are on there... and I would love to be able to back them up.
Does anybody have an idea on what to try next? Hooking it up through USB hasn't given me access to my files unfortunately.
Thanks in advance for anything that can help. Cheers.
Peter.
Update: every now and then it will try to boot, updating my apps (as if I just did an update) but when it's finished it just reboots again... and again.
The Cyanogen MOD ready screen is showing but nothing.
As there are no responses yet, let me narrow down the question:
Is there a possibility to access my photo's on the phone from the recovery menu? Or through ADB connection? Or through Fastboot? I don't care about the phone. The data matters to me. If it was the other way around I would just go back to factory settings and continue using and take the loss... but I don't want to accept that (yet...)
Pretty please, can someone help me with this?
Cheers
Peter.

Categories

Resources