Not sure if any one has this "issue" when calling without a headset but does sounds of your calls seem better from back of the phone? I have noticed when calling (no speaker, and no headset) the callers sounds seems be louder from the back of phone (as if the speaker was installed backwards).
Gear2d said:
Not sure if any one has this "issue" when calling without a headset but does sounds of your calls seem better from back of the phone? I have noticed when calling (no speaker, and no headset) the callers sounds seems be louder from the back of phone (as if the speaker was installed backwards).
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The sound of earpiece also comes out a bigger hole which is on top of the phone, next to sim card tray. Maybe that is what is happening?
Charkatak said:
The sound of earpiece also comes out a bigger hole which is on top of the phone, next to sim card tray. Maybe that is what is happening?
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Was thinking the same. Not sure seems odd they would miss something this simple. Unless it is just my phone.
Gear2d said:
Was thinking the same. Not sure seems odd they would miss something this simple. Unless it is just my phone.
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Samsung made the hole in the top for the air to escape as the front earpiece slit is too narrow and wasn't enough
Related
When I am on speaker phone (no headset attached) please say I break up when speaking - every time. However when I have a headset attached or use the phone normally its perfect.
Anyone else have this issue?
DPLOY said:
When I am on speaker phone (no headset attached) please say I break up when speaking - every time. However when I have a headset attached or use the phone normally its perfect.
Anyone else have this issue?
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Do you have your phone turned upside down or screen facing up when on speakerphone?
Facing up...does that matter?
DPLOY said:
Facing up...does that matter?
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Yes it does.
It does? Is the mic for speaker phone different than the one for regular use? Maybe that's the issue...
I have to agree, the speakerphone with stock rom seems to have poor functionality. I'm usually holding the phone with the microphone (which I assume is the little hole next to the USB port) directed toward my mouth, but callers usually have difficulty understanding me and the speaker tends to exhibit a lot of static.
audiophan said:
I have to agree, the speakerphone with stock rom seems to have poor functionality. I'm usually holding the phone with the microphone (which I assume is the little hole next to the USB port) directed toward my mouth, but callers usually have difficulty understanding me and the speaker tends to exhibit a lot of static.
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So custom ROMS do better with this specifically?
EDIT: Covering either one of the mics distorts sound in a phonecall.
Problem solved
Grizzly3124 said:
I have been noticing this since I got the phone last week and I couldn't really figure out why it was happening.
During a phone call I finally found out that the recipient couldn't hear my voice properly, even though I hadn't changed my tone at all, when the phone was kept in a landscape manner.
Has anyone else been having the same problem?
I'm guessing this is a software that, if it has been signaled to Google, could be fixed with an update.
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I have similar issues. When I'm lying down in bed and the phone is almost upside down with that top mic port touching the pillow under my head, people can't hear me at all. The bottom mic stops working or something. I have to make room between the phone and the pillow to get them to hear me again. Hopefully a software/noise cancellation issue.
ra990 said:
I have similar issues. When I'm lying down in bed and the phone is almost upside down with that top mic port touching the pillow under my head, people can't hear me at all. The bottom mic stops working or something. I have to make room between the phone and the pillow to get them to hear me again. Hopefully a software/noise cancellation issue.
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I figured out the problem. I was simply covering the secondary mic (top of the phone). I did a few trial and errors and found that was the problem. So no hardware/software issue, it was just a simple case of mishandling the phone
I hope this is the same for you! :victory:
ra990 said:
I have similar issues. When I'm lying down in bed and the phone is almost upside down with that top mic port touching the pillow under my head, people can't hear me at all. The bottom mic stops working or something. I have to make room between the phone and the pillow to get them to hear me again. Hopefully a software/noise cancellation issue.
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Thank you! I was wondering why this was happening. I had the phone upside down so the top mic was touching the pillow.
mcored said:
Thank you! I was wondering why this was happening. I had the phone upside down so the top mic was touching the pillow.
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Why it should happen? it is not like this in other phones. the top microphone is for talking on speaker mode. why the bottom microphone stops working when you are laying down?
it is weird.
So, this morning, when i tried to make some calls ( or others call me) my mic is dead also (and everywhere else, google now, video/sound rec -just hiss-) only works when the speakerphone is on, then it works fine, when i close the speaker from the call, mic is dead...
The noise cancelation is not covered with anything ( tried to also cover it with my finger to test) and nothing works... only when the speaker on calls is on...
Anyone found anything about this ?
Bloodimirgr said:
So, this morning, when i tried to make some calls ( or others call me) my mic is dead also (and everywhere else, google now, video/sound rec -just hiss-) only works when the speakerphone is on, then it works fine, when i close the speaker from the call, mic is dead...
The noise cancelation is not covered with anything ( tried to also cover it with my finger to test) and nothing works... only when the speaker on calls is on...
Anyone found anything about this ?
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I have exactly the same issue. Did you resolve it with your phone?
Yeah... The noise cancelation mic was dead. I had to replace it... It was about 30 euro
Sent from my Nexus 5 using XDA Free mobile app
Thanks for the reply. Very interesting. I have read so much about this issue and this is the first time I have heard that the noise cancellation mic had to be replaced. Where did you pick up the part? Did you do the repair yourself? Any tips or guidance?
i got it from LG, replaced it myself, its nothing much if you got some tools to correctly open the phone.
If you use a headset/earbuds with an in-line mic to handle calls, I would appreciate it if you could confirm one thing for me.
During a call, do you hear your own voice (and surrounding noise) through your own headset?
I've never had a smartphone send the audio picked up by my own mic straight back to my own ears during calls. I'm trying to figure out if this is normal behavior for this device or if I have a problem.
u can try turning on microphone noise suppression... i bet its the other side using hands free where his/her mic picks up the loudspeaker and sends it back to you... did happen to me a couple of times and was fixed by the other side switching back to earpiece/headset instead of handsfree loudspeaker.. anyways if the problem still exists try upgrading/downgrading F/W .. if that didnt help simply take it back using the warranty
o and might wanna try a different headset if yours could be the culprit
mazroui said:
u can try turning on microphone noise suppression... i bet its the other side using hands free where his/her mic picks up the loudspeaker and sends it back to you... did happen to me a couple of times and was fixed by the other side switching back to earpiece/headset instead of handsfree loudspeaker.. anyways if the problem still exists try upgrading/downgrading F/W .. if that didnt help simply take it back using the warranty
o and might wanna try a different headset if yours could be the culprit
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Hi Mazroui, thanks for the response. I'm certain it's my own mic and not the other end. Here's how I tested - Bring up dialer, dial any number, hit call. As soon as I hit call, I can hear all the noise coming in from my own mic into my ears, no one is even on the other end of the line yet as the phone is still ringing. If I rub my finger across the in-line mic of my headset, all the rustling noise is sent right back to myself.
I wish I could say it was the other person on the other end of the line, but I'm definitely hearing the noise from my own mic during calls for some reason.
So I take it your phone doesn't do this?
whoaboy said:
Hi Mazroui, thanks for the response. I'm certain it's my own mic and not the other end. Here's how I tested - Bring up dialer, dial any number, hit call. As soon as I hit call, I can hear all the noise coming in from my own mic into my ears, no one is even on the other end of the line yet as the phone is still ringing. If I rub my finger across the in-line mic of my headset, all the rustling noise is sent right back to myself.
I wish I could say it was the other person on the other end of the line, but I'm definitely hearing the noise from my own mic during calls for some reason.
So I take it your phone doesn't do this?
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wow.. definitely not... im using my dead lg g2 headset with 2 in ear plugs.. did u test with a different headset ? im guessing yours is a mono headset like my old blackberry phone 1 ear style... i remember it did that a lot.. although was very clear and loud but simply too irritating
I don't hear my own voice through the microphone on my Bower & Wilkins p5.
mazroui said:
wow.. definitely not... im using my dead lg g2 headset with 2 in ear plugs.. did u test with a different headset ? im guessing yours is a mono headset like my old blackberry phone 1 ear style... i remember it did that a lot.. although was very clear and loud but simply too irritating
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Yeah, I tested with 4 or 5 different headsets, all stereo. A basic Panasonic set, Apple EarPods, Bose QC20 (Android version), Bose QC25, and I even have the Sony Active Noise Cancelling earbuds which only function with the Xperia devices, and even those send the audio from the mics back into my ears.
Each of these headsets work perfectly fine in other devices I have such as Google Nexus 5, Motorola Moto X 2014, iPhone 5S, and others.
whoaboy said:
Yeah, I tested with 4 or 5 different headsets, all stereo. A basic Panasonic set, Apple EarPods, Bose QC20 (Android version), Bose QC25, and I even have the Sony Active Noise Cancelling earbuds which only function with the Xperia devices, and even those send the audio from the mics back into my ears.
Each of these headsets work perfectly fine in other devices I have such as Google Nexus 5, Motorola Moto X 2014, iPhone 5S, and others.
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did u test if the phone was water proof XD maybe got something in the jack ? anyways with a problem like that id definitely use that warranty and save my self the hassle..
phone isn't supposed to do such a thing and with that many headsets tested u can prove it to the service center and ask for a replacement with no questions asked
Android404 - Thank you for the confirmation!
mazroui said:
did u test if the phone was water proof XD maybe got something in the jack ? anyways with a problem like that id definitely use that warranty and save my self the hassle
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Yeah, I did a check to make sure the phone was waterproof using the service menu to test the phone pressure. It's never been in any water at all, closest it has ever been is on the bathroom sink while I'm taking a shower.
Yeah, I'm going to have to go down the warranty route I think.
wish u all the best
Thank you sir!
Hi,
When making a phone call, the receiver of my call complaints that he almost can't hear what I'm saying. When I then switch to speaker, I can be heard fine. Isn't the phone using the same mic for both normal conversation and speaker phone?
Is there maybe an issue with noise reduction? I remember back with the Nexus phones, that the noise reduction could sometimes make a phone call difficult to hear.
(OnePlus 7 Pro on 9.5.11 and now also with 10)
Gabrie
Are you speaking directly into the mic? Is it noisy around you? Is it noisy around the other person? Are you yelling into the mic 1 cm away from it? Is it fine if you leave it off speaker but move the device further away?
GabrieVanZanten said:
Hi,
When making a phone call, the receiver of my call complaints that he almost can't hear what I'm saying. When I then switch to speaker, I can be heard fine. Isn't the phone using the same mic for both normal conversation and speaker phone?
Is there maybe an issue with noise reduction? I remember back with the Nexus phones, that the noise reduction could sometimes make a phone call difficult to hear.
(OnePlus 7 Pro on 9.5.11 and now also with 10)
Gabrie
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Click to collapse
Hi,
I have same issues with my phone. I have tried with both EU and international roms.
If someone have a solution I take it :good:
Similar issues here.
It's actually my biggest complaint with this device. Being on a Canadian carrier and thus not having VoLTE or WiFi probably isn't helping either.
rickysidhu_ said:
Similar issues here.
It's actually my biggest complaint with this device. Being on a Canadian carrier and thus not having VoLTE or WiFi probably isn't helping either.
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Click to collapse
I disabled VOLTE and Wifi and this seems to improve quality a little bit.
klym.software said:
Are you speaking directly into the mic? Is it noisy around you? Is it noisy around the other person? Are you yelling into the mic 1 cm away from it? Is it fine if you leave it off speaker but move the device further away?
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Click to collapse
Sorry for the long delay......
- Yes, directly into the mic
- Not noisy on both sides, tested this today again with my son in our house. It was quiet
- Not yelling, just normal volume.
- Doesn't change when moving the phone away
To add, it seems that calling with WhatsApp voice is a little better and voice call through DUO is really good. Don't understand this.
Am I correct to say that ringtones only play through the bottom speaker?
This is my first phone with stereo speaker and I've been a bit disappointed to find that the ringtone only plays through the bottom speaker.
ashraftheboss said:
Am I correct to say that ringtones only play through the bottom speaker?
This is my first phone with stereo speaker and I've been a bit disappointed to find that the ringtone only plays through the bottom speaker.
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Check the speakers with some testing apps, if it still doesn't work you should go to the Samsung service center.
slytherin_eeper said:
Check the speakers with some testing apps, if it still doesn't work you should go to the Samsung service center.
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I've checked on many forums and it is supposed to be like that from factory. This is in case your phone rings when you have it up to your ears and it damages your hearing from the top speaker.
Just to reiterate, my speakers work fine for everything. It is only when the phone rings that it behaves this way. This is a so-called security feature built in Android itself.
I can confirm that this is the case on the A72 too. So not a problem at all!