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Hey all, I love the phone but I've noticed a quirk and I would like to see if anyone else has been experiencing it. When the phone vibrates sometimes there is an extra rattle, almost as if something is loose. It only rattles when its at a certain angle though, not all the time. Has anyone else experienced this with their phone? I'm trying to see if I should go exchange it or not.
For what it's worth, I haven't noticed it.
In case, out of case?
Sometimes the lip of my Body Glove case will rattle a tiny bit. Simply touching the case stops this of course, since it's not my phone but a surface adjacent to it.
max_warheads said:
In case, out of case?
Sometimes the lip of my Body Glove case will rattle a tiny bit. Simply touching the case stops this of course, since it's not my phone but a surface adjacent to it.
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Nope, out of a case. Just the bare phone.
eriamjh said:
Nope, out of a case. Just the bare phone.
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I think I know what you're talking about. If you tap the phone does it do the same thing? If so, I did notice it in mine as well. Also, when I put it down sometimes I would hear a little vibration. I think it's just the design of the phone.
I get the rattle and it's annoying. Not going to do anything about it but it's nice to hear I'm not alone.
jbradt said:
I think I know what you're talking about. If you tap the phone does it do the same thing? If so, I did notice it in mine as well. Also, when I put it down sometimes I would hear a little vibration. I think it's just the design of the phone.
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Is it near the camera? I can hear it as well, it sounds like when you tap near the cam it either rattles the metal backplate or it is directly hitting the camera assembly, I'd avoid doing it if I was use.
The body glove case helps, but if you tap it'll still make a noise
You're not alone. I actually noticed this shortly after I bought it. Posted about in the at&t forums. I even went to the store to play with the displays. The displays also made the same noise.
I can't post a link but if you search for "Captivate has a rattle" in the at&t Samsung forums you'll find my thread.
you are not alone... it feel like the vibrator motor is loose... it fells just like my iphone 3g... which has a motor loose ..
I hear the rattle as well. I believe its coming from the sd card tray in the back. Hopefully when putting an sd card in itll go away.
I have an SD card in and don't hear any rattles. However, I also lowered my vibration intensity a couple notches.
gtg465x said:
I have an SD card in and don't hear any rattles. However, I also lowered my vibration intensity a couple notches.
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Tap the back next to the speaker and see if you can hear it. Hopefully having the sd in there helped.
Sent from my SAMSUNG-SGH-I897 using XDA App
I've never heard anything even remotely like a rattle from mine, and I have vibration intensity maxed and swype set to vibrate on keypress, so I get lots of vibration. I've had the SD card in and out of it a lot, but no difference. No vibration. Guess I got a good one.
Psylas said:
Tap the back next to the speaker and see if you can hear it. Hopefully having the sd in there helped.
Sent from my SAMSUNG-SGH-I897 using XDA App
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Don't hear anything except my finger tapping the back.
Ummm Guys, sorry to rain on the parade....but if you can replicate the rattle by tapping on the speaker (which on a Galaxy S phone, Nexus One, Desire is right next to the camera), the rattle is the little Auto Focus assist system being gently lodged-dislodged (motor + spring setup).
The AF requires slight freeplay to allow it to focus in and out when using the camera.....sorry but the rattle wont go away....its also normal. Try any camera phone with AF Assist and tap near or vertically on top of the lens.... .
Personally My Nokia N82 from eons ago was the loudest of all. I havent got a Captivate (you lucky Yanks) so I could be way off the mark but my desire rattles too (as did my nexus one) when tapped or on vibrate.
Cheers
Oz
+1 auto-focus mountings.. makes sense.
For those wishing to replicate: with or without case, tap directly below the camera, and horizontally beside the speaker, with the phone near your ear. You'll hear a little tiny rattle. I didn't notice it until I went tapping away to find it.
Thanks for the replies. After tapping the back of my phone I believe I can detect a faint clicking sound. It's odd how loud that becomes when the phone vibrates, it's magnitudes louder than the normal vibration sound.
Maybe I'll go to my local electronics store and play with some models since I used to work there and I still have the connections for it.
yeah... no rattle here..
Significant rattle during vibration makes sense....its to do with the frequency of vibration of AF and phone chassis being in sync....i.e. close to resonance. Betcha its louder face up OR face down, and on a hard surface.
The other possibility is the metal battery cover vibrating as well
Oz
Hello Everyone,
I recently bought a Captivate. I noticed the same issue when using the vibrate setting on the phone - phone rings, and the vibrate is extremely loud (other people really shouldn't be able to hear it).
I thought it was that particular handset - so I went back to AT&T and exchanged it. Sure enough, this one has the same issue.
The one weird thing I've noticed is that changing the Haptic Feedback setting (the vibrate intensity for it) seems to affect the button that you use if you pull the notifications bar down. (Drop the vibrate intensity to 0, and you'll notice that the Vibrate button in the notifications bar does not vibrate when you turn it on). However, this doesn't seem to influence the way the phone vibrates when you get a call, text message, etc.
Any idea what the disconnect could be between the vibrate setting in the Notifications bar, and the actual vibrate intensity?
I'm inclined to think this is software, rather than the phone itself having a physical flaw that causes it to vibrate louder. If the setting in the notification bar didn't vary - I would be quicker to assume that it's hardware...
Hi,
Was wondering if any of you could shed some light on your personal experience with the click sounds that the OIS and auto focus feature that the camera makes on the S7.
I am aware that the OIS can rattle when the camera is off. This goes away when turning on the camera but my concern was mainly that I hear a very audible 'click' sound whenever opening the default camera app.
Visually I can see the autofocus lens slot back into place i believe it becomes magnetically charged when active and when inactive swings around loosely. I did check with a few friends who own the same phone and they also have the rattle when moving the phone but I could not hear any sound when opening the camera app.
Is this normal behaviour to make a click sound when the camera app is opened. It is definitely the lens locking into its position but compared to other S7's something just doesn't seem right. It sounds too 'loud'. Is it possible to have loosened.
The camera and all its features operate completely normally.
My phone is still within the 1 year warranty so I'm debating to go into Samsung or just ignore it if it is normal behaviour..
Hope I could get some insight
Cheers
Just tried it. When I shake my S7 Edge (camera turned off) I can hear the OIS elements. When I simply start the camera I am not hearing anything at all.
Looking at it further whenever placing the phone down onto a table or flat surface, the 'lens' thing falls with gravity to the bottom of the camera encased area, if I pick it up and turn on the camera it will click like its locking into focus (i can physically see it spring backward). If however I hold the phone pointing vertical (to the ceiling) the 'lens' thing will fall backward with gravity and whenever activating the camera it makes no sound. So maybe it has come more 'loose' then it should? I don't even know if that's possible. I have dropped the phone a few times here and there but who doesn't? The phone is in a tech21 impact protection case and not a single scratch on the phone itself. Never have dropped it or even used it without the case... I know its normal for movement but this seems excessive.
Are the OIS elements known to become weak and loose after a while? Everything still operates perfectly.
Same thing as on S6, nothing to worry about if everything works fine.
Can anyone else also hear the rattling noise from camera when keeping the phone down or shaking the phone ?
When dialling someone who is on a carrier with high in call volume/high dial tone volume, I can hear the rattling of camera modules. It is much more when holding the phone to the right ear (camera side down), on the left ear (camera side up), the sound doesnt appear. The carriers which have low dial tone volume such as Jio doesnt have such issues.
Seems that the sound from receiver causes the camera modules to vibrate and make the rattling sound due to high dial tone volume. And because this is the phone with three vertically situated cameras, the sound is much more.
Yes, I confirm about this noise.Because I use a TPU case cover for my phone, this noise can not be made by the button movement. This noise comes from the upper side of the phone
Do you have that noise also when there is loud sound comimg from earpiece ? Everytime when I hold my phone to right ear (camera side is down), I hear that sound and yeah this jiggly ball bearing sound thingy comes from the top of the phone. I checked my earpiece and it plays sound in very good quality. Also the buttons are not faulty because I held them tight and tried shaking the phone, the sound was still there.
@Pr0Ankit - no, sound doesn`t trigger any rattle, only when switching between cameras and if I knock on the phone near the cameras.
I`m too tired to write everything again, so I will copy my posts from gsmarena.
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Yes, there is a noise, rattle or whatever word you can use to describe it. It is probably the lens gyro system.
I missed the time to edit my previous post so I`ll write it in this one.
There is a noise/rattle/chattering if you knock the phone and it can be heard from within the cameras zone and I think I know why.
As I`m subscribed to jerryrigeverything on youtube I have seen many teardowns of phones which have gyro optical stabilization on their cameras. He usually give them a poke or two with his pincers to show how they move.
Now, what would happen if the gyro components are not tight enough. It will clatter/rattle, probably.
There comes the bit from my previous post: "Bear in mind that although the cameras are using electronic auto-focus for photographs we have gyro optical stabilization when video is recorded."
The sound can be heard if you switch from one to another camera too.
So in conclusion I think that the noise is coming from the gyro mechanism.
I`m very curious for the opinions of the people who bought A9 2018, I`m almost sure that they can hear that too because Samsung probably have used the same basic mechanism inside.
May be I should write to samsung support for this. But I`m not really sure that they will give me any details.
Thanks for the reply. I found out a topic very similar to mine.
https://www.google.com/amp/s/forums...e-speaker-rattle-during-calls-normal.html?amp
Nope, this noise only can be heard when I shake my phone or when I put it on a hard surface.
dangkhoa02106 said:
Nope, this noise only can be heard when I shake my phone or when I put it on a hard surface.
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It might be carrier dependent. For example when I call a person who is on a carrier with low in-call volume, the rattling noise is like negiligible, but when I call some people who are on a carrier with high in-call volume, the rattling sound can be heard. Also, the sound doesnt come up when I dial using whatsapp, skype or messenger because of low in-call volume in those apps.
Maybe the housing of this phone is not perfect enough to hold all components tight, maybe. If there is a suddenly move of the phone or a high vibration of the speaker, some components will shaking inside and make this noise.
dangkhoa02106 said:
Maybe the housing of this phone is not perfect enough to hold all components tight, maybe. If there is a suddenly move of the phone or a high vibration of the speaker, some components will shaking inside and make this noise.
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Just noticed that the strange rattling soumd during phone calls was due to the volume up button. It is slightly loose. I dont know if it was like this since beginning or it happened due to usage of phone and idk if its worth to take it to service provider because they might tighten up the buttons but it might become loose again with constant pressing.
Can you remove the cover from your phone and check if your buttons are normal or if they make a noise too when there are vibrations (sound) coming from earpiece ? Please try to dial anyone, with highest in-call volume , do not test the receiver using samsung tool or any other tool because they play soft sound and hence doesnt cause enough vibrations for the volume up button to rattle.
It might be possible that due to cold temperature the frame would have contracted because the enclosure is actually Polycarbonate and not metal (Polycarbonate expand and contract much more than metal frames), (thermal expansion and contraction), which have left very tiny gap in the enclosure of button hence making a gap to allow the buttons to vibrate or make rattling noise? Ordered a slim armour case from amazon.. hopefully that should suppress the issue atleast until temperature rises back to normal in my region.
Just visited a Samsung Service Center. Their words were "Sorry Sir but that is not an issue. I know that the button which is directly infront of the movable camera causes this noise. You might be wondering how I know this, there were 5 or 6 more people who came up to us with same issue on same model. We had opened their phones and noticed that the button which is directly infront of the movable camera (volume up button) causes this noise when phone is shaken or if it vibrates due to sound from receiver. (Without a cover). There is nothing to worry about. Please use a case if it bothers you too much but we cant do much about the design of this model and we cannot open the device because its not faulty."
The rattling noise that you were hearing is the ois of the main camera.
My camera is really rattly and doesnt secure in the closed position!
Its ****ing disgusting of a sound when I put in down on a table, is this normal?
Really kills ALL fun I can have with this device
Mine seems pretty OK. No rattling when I control the camera.
There might be some quality control issues. I've seen a few mention rattling but most say theirs is fine. So with that in mind it sounds like you risk having to RMA the device when you get it.
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
The same problem with my flipcam.
Mine works fine.
Dasswable said:
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
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I was thinking into a similar direction... Good to hear this works.
facepalm lol
Dasswable said:
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
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Duct tape on a phone? 2019.?
No thanks
My camera is firm and doesnt rattle, it does make some noise when the camera moves but thats to be expected I think.
Well, it seems as if it's going to be a crap shoot whether you get one that rattles or not? Too risky unless we get way more reviews saying that it doesn't rattle.
jaseman said:
Well, it seems as if it's going to be a crap shoot whether you get one that rattles or not? Too risky unless we get way more reviews saying that it doesn't rattle.
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Difficult to say with such a small sample size.
Could be 1%, 5%, 20%, 50% or 90% with issues. The quality control might get better or the mechanism might just have that bad yields. So right now we have to assume it's either a small number of devices or first batch problems. I find it hard to believe they'd bring a device to market with glaring issues. You never know though.
T I find it hard to believe they'd bring a device to market with glaring issues. You never know though.[/QUOTE said:
Ummm, ever hear of the Galaxy fold???
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jaseman said:
Ummm, ever hear of the Galaxy fold???
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Yes and it isn't comparable.
This is a quality control issue from the factory. I haven't heard anyone say it started rattling later (nor does it seem there would be time to start breaking the device through regular use unless it's sensitive and starts rattling from dust and debris).
The Fold worked fine at the factory and testing in a controlled environment did not reveal the fragility of the design. Otherwise we may as well bring up Note 7 too. That's also a design flaw.
Since not all models rattle it isn't necessarily a design flaw but one of quality and yields. Of course Asus is welcome to make a statement on what causes the issue.
Mine also rattle when put down on table and same with just tapping the screen. Otherwise it is good. Weird that no review mentioned this, not even tech tablets. If the phone didn't cost 570 euro, but 250 euro I would not mind, but I'm going to return it, it is unacceptable for the price.
Mine doesn't rattle when closed, but also doesn't open fully. It sits at a slight angle when open, so I have to press "volume up" for a second to straighten it. As far as I can see there's no calibration tool for camera angle. This might help solve both problems.
Mine rattle to
the camera opens a little whenever I was fast walking with the phone in my pocket or when I wear lose pants but I fixed it by adding 2 strips of tape behind the camera :/
I found out that the rattle is coming from the hinge at the side where the volume buttons are
picked it up from table https://youtu.be/QcbjNwhLVIE ...
EDIT:
To clarify - this is how it always is, but it happens - lets say once a day - camera just get _more_ loose by itself. I will create another video how it is all the time (it is still pretty bad in quiet environment) - but it will be harder to catch with one hand holding camera phone.
evlo said:
picked it up from table
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Can other users of this phone confirm if it is a faulty unit or it is "normal" behaviour? Camera module seems to be wonky and loose, not firmly closed/locked. No reviewers mention this problem.
Mine moves a little bit too.
And 2 strips of tape help. I'm fine with it.
I just recently gotten my Zenfone 6 and I've noticed that the flip-up camera has some play when touching it or placing it on a table. Every time it touches something it makes a very faint click sound. I'm wondering if this is normal or if only my smartphone has this issue.
Yeah, this is normal. The hinge moves a bit but it doesn't affect its durability. If you can stand this type of movement in a phone, you will kinda get used to it after a while.
I've noticed this as well, especially after I've had in a loose fitting pocket and it can swing around a bit while walking. There is a retract camera icon on the tool shade, tap this and it will tighten it up again.
Sent from my ASUS_I01WDX using Tapatalk
^^ What they said. It seems to be normal until Asus states it isn't. Seems to be fine and isn't causing any issues other than my own "Whatwasthat!?" whenever I hear some kind of noise from the phone when putting it down or anything.
I did just find out that dropping the phone outside in a parking lot and catching it about 3" from the ground can cause the camera to go from closed to slightly open. Assuming the inertia of my grabbing the phone during the fall snapped it open a bit. The phone gave me an alert saying I should not try to force the camera open, and clicking the retract camera icon put it back where it should be (flips like normal).
Glad to hear it isn't just mine. So far the only thing I would knock this phone for is that wiggle, that causes a rattle when vibrating, setting it down or a sharp tap on the screen. Otherwise couldn't be happier with the beast.
ASUS's employees told that having a lock or braking mechanism would decrease lifespan of a hinge and could eventually break. If they say that those movements are safer that tight positioning I can handle that.
aleksander002 said:
ASUS's employees told that having a lock or braking mechanism would decrease lifespan of a hinge and could eventually break. If they say that those movements are safer that tight positioning I can handle that.
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Yep same here, minor issue, however it is good to get it out there. I'm sure for some that would bother them more than say you or I.
On a side note, I was looking through the settings and saw the flip camera calibration, went ahead and calibrated it and it definitely seemed to tighten it up a bit atm.
According to some posts on reddit, using the calibration tool fixes/improves the problem.