I've had the great misfortune of bricking my phone within the first few hours of owning it. I should have known something was up, it wouldn't reboot when I changed the language to English, and I'd have to hard reset it (delete everything) and then let it load in Chinese again. Well, in an attempt to fix what I thought was a rom issue, I went through the song and dance of trying to root my phone.
I'm still not fully clear on how to do it, as it seems there's more to it than just what the tutorials say.
Anyway, like the title of this thread says, there's a pretty good way to figure out if your phone is really bricked, no need to ask or wonder anymore.
If your phone only boots to the htc magic screen (and then stops), and is unable to load bootloader, fastboot, usb connections, or anything else, it's bricked. 100%. You have to take it back. Don't bother searching the forums for the answer, I've wasted hours going through every related thread and trying every possible solution. Without the ability to access the fastboot screen, you're out of possibilities. Untill someone comes out with an unbricker which goes deeper than fastboot, there is absolutely no way to fix it.
A semi brick is much better on the other hand. There are plenty of ways to fix your phone, provided you're only semi bricked. I would define semi bricked as being able to enter fastboot, but being unable to boot the phone as normal. This can happen with a bad flash, or a mis step during a tutorial. I'm not exactly sure how easy it is to change a semi brick to a full brick, but my full bricking happened after semi bricking it while loading a new rom on it.
So. to summarize, if your phone WON'T go into the boot menu by pressing vol-down+power, you're in need of a new phone.
If you can still get into the boot menu, and access your phone through usb, you're ok, just get help (via a tutorial) before going any further, unless you're completely certain of what to do next.
Tis a shame to send a device, which is physically undamaged, to the digital graveyard. But such is life.
Caid.
444.
EDIT
on a side note, before my phone reset itself into it's endless loop of unloading, I noticed the screen flash an image of a box with what looked like a red arrow coming out of it. It was right in the center of the screen. This was in the recovery-RAv1.0H.img menu. What's that all about?
Did you try other key combinations such as Home+Power, or Back+Power?
I'm sorry but I think you're misunderstanding it all a little bit...
Caid444 said:
I've had the great misfortune of bricking my phone within the first few hours of owning it. I should have known something was up, it wouldn't reboot when I changed the language to English, and I'd have to hard reset it (delete everything) and then let it load in Chinese again. Well, in an attempt to fix what I thought was a rom issue, I went through the song and dance of trying to root my phone.
I'm still not fully clear on how to do it, as it seems there's more to it than just what the tutorials say.
Anyway, like the title of this thread says, there's a pretty good way to figure out if your phone is really bricked, no need to ask or wonder anymore.
Click to expand...
Click to collapse
It's easy if you follow the guides... I did it in two different phones with no problem at all in any of them... Anyway, let's stay on topìc
Caid444 said:
If your phone only boots to the htc magic screen (and then stops), and is unable to load bootloader, fastboot, usb connections, or anything else, it's bricked. 100%. You have to take it back. Don't bother searching the forums for the answer, I've wasted hours going through every related thread and trying every possible solution. Without the ability to access the fastboot screen, you're out of possibilities. Untill someone comes out with an unbricker which goes deeper than fastboot, there is absolutely no way to fix it.
Click to expand...
Click to collapse
Wrong. If your phone boots to the HTC Magic screen, the bootloader is doing it's job. The bootloader just takes you there. The linux kernel and ramdisk takes you to the boot animation, and there is where android really starts.
If your phone shows the first htc logo, or the Vodafone branded screen, you can start in bootloader mode. To make that you just have to remove the battery, put it back, and press and hold BACK + END KEY. From that, you can fastboot.
Also, and unless you destroyed the recovery partition, you can also boot in recovery mode, by pressing END KEY while holding HOME (no need to keep them both hold, just home button)
Caid444 said:
A semi brick is much better on the other hand. There are plenty of ways to fix your phone, provided you're only semi bricked. I would define semi bricked as being able to enter fastboot, but being unable to boot the phone as normal. This can happen with a bad flash, or a mis step during a tutorial. I'm not exactly sure how easy it is to change a semi brick to a full brick, but my full bricking happened after semi bricking it while loading a new rom on it.
Click to expand...
Click to collapse
I would call a semi brick this:
Your phone goes into an endless loop while booting.
Your phone gets stucked on the first boot logo.
You can't get access to the recovery partition.
Your phone boots all the way but then gets stucked.
Your phone gone bad during a software update.
That, all, can be solved by reflashing the affected region. There are tutorials for everything but if you need I can write some hints on each case (I suffered them all ).
Caid444 said:
So. to summarize, if your phone WON'T go into the boot menu by pressing vol-down+power, you're in need of a new phone.
Click to expand...
Click to collapse
Actually, VOLDOWN+POWER starts in Hboot mode. From there you can go back to fastboot mode, but hboot is used to make a software upgrade using complete images or running htc diagnostic images (SAPPDIAG.IMG, SAPP*.IMG /NBH).
Caid444 said:
If you can still get into the boot menu, and access your phone through usb, you're ok, just get help (via a tutorial) before going any further, unless you're completely certain of what to do next.
Tis a shame to send a device, which is physically undamaged, to the digital graveyard. But such is life.
Click to expand...
Click to collapse
If you can't get USB working on fastboot mode, or on recovery mode, your phone has probably a hardware fault. It happened with some of the first revisions of the Vodafone branded magic, don't know about htc branded ones though..
NOTE: Not talking about missing drivers, if you don't have drivers, that's another problem, but the computer should at least detect the device. Also, if your phone is off, and you connect the charger (or usb) and the orange led lights up, the bootloader should be ok.
Caid444 said:
on a side note, before my phone reset itself into it's endless loop of unloading, I noticed the screen flash an image of a box with what looked like a red arrow coming out of it. It was right in the center of the screen. This was in the recovery-RAv1.0H.img menu. What's that all about?
Click to expand...
Click to collapse
That's the recovery mode. With that you can unbrick your phone
Also, as another hint, if you're new to linux OSes, you might want to take a look at some manual on terminal commands. If your main software is bricked, it's possible that your SDCard doesn't get mounted on recovery mode, depending on wich recovery image you're running. Provided you have an update.zip on the sdcard you need to run, you might have to mount it manually.
To do that, you have to start the phone in recovery mode, and run an "adb shell" on the PC.
When you have a shell opened, you'll have to mount the sdcard manually:
mount /dev/block/mmcblk0p1 /sdcard
Then, on the phone you can use the option to run sdcard update.zip to restart the software upgrade procedure.
Regards!
Before I reply, I'd just like to say thank you very much for your extremely in depth reply.
biktor_gj said:
I'm sorry but I think you're misunderstanding it all a little bit...
It's easy if you follow the guides... I did it in two different phones with no problem at all in any of them... Anyway, let's stay on topìc
Wrong. If your phone boots to the HTC Magic screen, the bootloader is doing it's job. The bootloader just takes you there. The linux kernel and ramdisk takes you to the boot animation, and there is where android really starts.
If your phone shows the first htc logo, or the Vodafone branded screen, you can start in bootloader mode. To make that you just have to remove the battery, put it back, and press and hold BACK + END KEY. From that, you can fastboot.
Also, and unless you destroyed the recovery partition, you can also boot in recovery mode, by pressing END KEY while holding HOME (no need to keep them both hold, just home button)
I would call a semi brick this:
Your phone goes into an endless loop while booting.
Your phone gets stucked on the first boot logo.
You can't get access to the recovery partition.
Your phone boots all the way but then gets stucked.
Your phone gone bad during a software update.
That, all, can be solved by reflashing the affected region. There are tutorials for everything but if you need I can write some hints on each case (I suffered them all ).
Actually, VOLDOWN+POWER starts in Hboot mode. From there you can go back to fastboot mode, but hboot is used to make a software upgrade using complete images or running htc diagnostic images (SAPPDIAG.IMG, SAPP*.IMG /NBH).
If you can't get USB working on fastboot mode, or on recovery mode, your phone has probably a hardware fault. It happened with some of the first revisions of the Vodafone branded magic, don't know about htc branded ones though..
NOTE: Not talking about missing drivers, if you don't have drivers, that's another problem, but the computer should at least detect the device. Also, if your phone is off, and you connect the charger (or usb) and the orange led lights up, the bootloader should be ok.
That's the recovery mode. With that you can unbrick your phone
Also, as another hint, if you're new to linux OSes, you might want to take a look at some manual on terminal commands. If your main software is bricked, it's possible that your SDCard doesn't get mounted on recovery mode, depending on wich recovery image you're running. Provided you have an update.zip on the sdcard you need to run, you might have to mount it manually.
To do that, you have to start the phone in recovery mode, and run an "adb shell" on the PC.
When you have a shell opened, you'll have to mount the sdcard manually:
mount /dev/block/mmcblk0p1 /sdcard
Then, on the phone you can use the option to run sdcard update.zip to restart the software upgrade procedure.
Regards!
Click to expand...
Click to collapse
To the first answer.
It's not THAT easy, the guides are kinda (you should already know what you're doing at this point) in nature. It's confusing for newcomers, as we've no idea what to expect, that and there are a multitude of variations. More specification as to which guide works with which model, and which updates would be nice.
As for the second part, I could not get the phone working with any button variation pressed. I'm sorry I was not more clear in my description, to begin with. I could press (and hold) any button (or buttons) + power (end key) and the phone would just vibrate (briefly) and then display the original screen "htc magic"(endlessly). The orange light does come on when plugged into the usb or computer, but only while it is off, as soon as the device turns on, the light turns off.
Another thing of note is that, after bricking it, I had to remove the battery to turn it off (every time if it was on), and if I put the battery back in while it's plugged into the usb port of the computer, the phone would turn back on without pressing any buttons. It's also completely unresponsive or detectable by my computer after bricking it. The only other thing I can get it to do is make the orange light blue by holding the action button and turning on the device. That way the light on top of the device is blue when it turns on. Still unresponsive at that point.
This is my first android device, but not my first htc device (I've had MANY MANY different ones.) so I'm a bit familiar with trying different combinations to get a response.
I am not the first person who's had this happen, unfortunately. There have been a couple others, who've described the exact same encounter. Perhaps it's a mistake that I made, and perhaps they also made it themselves. I would like to figure out how it's happening, though, and perhaps write a tutorial for people like us unlucky few.
Again, a really big thanks. I've sent my phone back and am getting a new one soon. I much appreciate your reply, however, as it's probably the most understanding and considerate reply I've seen on these forums.
Cheers.
Caid.
444
One more quick question out of curiosity, when you press and hold back and press end to turn on the device (it still goes to the htc magic screen) SHOULD it go to a different screen, other than the "htc magic" screen? Or is that a process that runs without some sort of visual notification on the device itself?
The usb was completely unresponsive after this happened, but in the event that bootloader may have been running, (only possible if it runs without any visual notification on the device itself), I'll go pick up the device and see if my usb drivers on my computer just became unresponsive after being accessed too many times. Sometimes windows does that, right? Perhaps a reboot would have allowed fastboot and the drivers to connect again, if the device was trying to talk to the computer, but I just didn't know on account of not having any notification.
So, again, should pressing back and power bring me to a different screen? or would it also look like it was hanging on htc magic screen?
Caid.
444
p.s. Sorry for the confusing wording, I'm tired and trying very hard to be as specific as possible.
back+end/power should lead you to the fastboot screen right after it shows the HTC Magic screen or whatever splash screen you have installed.
Home+end/power should lead you to the recovery screen.
ok, it was bricked. Thanks for the answer.
Caid.
444
Caid444 said:
Before I reply, I'd just like to say thank you very much for your extremely in depth reply.
To the first answer.
It's not THAT easy, the guides are kinda (you should already know what you're doing at this point) in nature. It's confusing for newcomers, as we've no idea what to expect, that and there are a multitude of variations. More specification as to which guide works with which model, and which updates would be nice.
Click to expand...
Click to collapse
No problem, we all should be here to learn, and to help (except for the trolls)
This is the guide I followed for both Vodafone branded Magics: http://android-dls.com/wiki/index.php?title=Magic_Rooting
Maybe not for now, but for the next magic you get it may come handy
Caid444 said:
As for the second part, I could not get the phone working with any button variation pressed. I'm sorry I was not more clear in my description, to begin with. I could press (and hold) any button (or buttons) + power (end key) and the phone would just vibrate (briefly) and then display the original screen "htc magic"(endlessly). The orange light does come on when plugged into the usb or computer, but only while it is off, as soon as the device turns on, the light turns off.
Click to expand...
Click to collapse
When the phone is off with the charger connected and you press the power button, the light goes off, as for the others, you really should be able to enter the SPL if it could the magic bootlogo and vibrated upon boot...
Maybe you didn't try enough or maybe your bootloader behaved differently than mine... I should be more clear anyway, to get to the bootloader, the best way to make it go to the bootloader is press and hold back key, then while holding it, hold the power button too. It should take about a second or two before showing the three skater droids.
Caid444 said:
Another thing of note is that, after bricking it, I had to remove the battery to turn it off (every time if it was on), and if I put the battery back in while it's plugged into the usb port of the computer, the phone would turn back on without pressing any buttons. It's also completely unresponsive or detectable by my computer after bricking it. The only other thing I can get it to do is make the orange light blue by holding the action button and turning on the device. That way the light on top of the device is blue when it turns on. Still unresponsive at that point.
Click to expand...
Click to collapse
When you put the battery while USB or charger is connected, the phone boots up, that's the normal behaviour. About the blue led, that's the Radio bootloader. That's quite dangerous to play with, but it gives a lot of other functions. Another sign that your phone wasn't completely dead Even if you wipe the SPL (the three skater droids), you may be able to boot into the Radio bootloader and write or boot another one to fix it. But that's waaaay harder
Caid444 said:
This is my first android device, but not my first htc device (I've had MANY MANY different ones.) so I'm a bit familiar with trying different combinations to get a response.
I am not the first person who's had this happen, unfortunately. There have been a couple others, who've described the exact same encounter. Perhaps it's a mistake that I made, and perhaps they also made it themselves. I would like to figure out how it's happening, though, and perhaps write a tutorial for people like us unlucky few.
Click to expand...
Click to collapse
I guess the first advice when you start tricking with a phone is be careful with what you're doing. That's the good thing of fastboot.
When booting on fastboot mode, you can pick, for example a recovery image, and boot it without overwriting the original rom:
Code:
fastboot boot [recovery_image]
Then, when you see it's working, you can flash it:
Code:
fastboot flash recovery [recovery_image]
fastboot flash boot [boot_image]
fastboot flash system [system_image]
fastboot flash data [data_image]
You can't do that with the system.img since it's too big, but you can do it also with a boot.img
About the key combinations on the phone, it goes like this:
Code:
BACK + END KEY -> Fastboot mode (you shouldn't see the boot logo)
VOLDOWN + END KEY -> Hboot mode (you shouldn't see the boot logo)
ACTION (trackball center) + END KEY -> Radio Bootloader (you shouldn't see the boot logo)
HOME + END KEY -> Recovery mode (you should see the boot logo, then get the recovery menu)
SEND + MENU + END -> Reboot the phone (while the phone is on)
Maybe there are more (android has kind of 'safe mode' but I don't know it it goes there automatically if there's a problem or if it has to be called manually)
Anyway, I hope these things will be useful for the next phone, and for anybody who's a bit lost on this
Regards!
Let us know where you live , so maybe one can help you , I live in Sweden and will be glad to help you if you are near ;-)
Hey! Thanks again for all the help, and the offer to come help. Unfortunately, I'm in China. Coming here from Sweden (although it's a single large landmass) would take quite a bit of time
I appreciate all the support, though. Very cool community we're building here for the magic.
Caid.
444
htc semi-brick?
Hi to all. I'm in the same condition described in this tread; after installing SPL i get the htc block in Vodafone brand red screen.
None keys combination bring me to the boot menù. Only Action(trackball) + power have effect, but with a black screen...
Any suggest?
What do you do if you can boot into fastboot but can't flash anything because absolutely everything gives the error "FAILED (remote: signature verify fail)"?
I have a card reader and have tried just about every sappimg.zip, every boot.img, every recovery.img i could find. I can't even boot a recovery img because the screen just hangs at the HTC Magic logo.
I don't know what kind of warranty i have on this thing, but i might take it in tomorrow and see if i can get it replaced. I've only had it for just under two weeks.
Newbie need help
ok so i can still go to recovery mode but everytime i reboot my phone the mytouch 3g logo never goes away im new to Android but not htc can somebody plz help me out.
gruppler said:
What do you do if you can boot into fastboot but can't flash anything because absolutely everything gives the error "FAILED (remote: signature verify fail)"?
I have a card reader and have tried just about every sappimg.zip, every boot.img, every recovery.img i could find. I can't even boot a recovery img because the screen just hangs at the HTC Magic logo.
I don't know what kind of warranty i have on this thing, but i might take it in tomorrow and see if i can get it replaced. I've only had it for just under two weeks.
Click to expand...
Click to collapse
Instead of flashing something, you boot a recovery image, and then, from there, you flash whatever you need (using adb & flash_image for example)
PS: Be a little patient, if fastboot is letting you boot a recovery image, the recovery needs to boot, and that takes a little while, and while it's booting, you see the bootlogo until the menu appears. Also, you can try running adb shell after boot process started to try to get an error message (or at least to know if the thing is booting in some way)
I couldn't boot any recovery images. I had tried a few different Hero ROMs but decided i wanted to use Cupcake again because i have a 32B board and it just doesn't have enough RAM, though Swapper makes it usable at least. I don't know what exactly i did, but i've learned a lot from my mistakes. Everything i tried failed the signature check because the hboot version didn't match. If i could just flash the 1.33.2005 hboot again, i would have been in business, but no matter which recovery image i tried, it just sat there doing nothing. And believe me, i waited.
Fortunately, T-Mobile gave me a new device after i took it in and played dumb. And I just rooted it =]
Caid444 said:
ok, it was bricked. Thanks for the answer.
Caid.
444
Click to expand...
Click to collapse
Why not flashing it with an RUU from HTC. Not sure that would work but it is worth trying.
Hi there, people!
First of all, thanks because while I was reading ur posts I realized that my phone had been bricked, 100 %
I tried official ROM upgrade to Android 1.6 using the folowing steps
1. Copied radio zip to my sd card by renaming it in update.zip
2. Recovery screen was started by pressing HOME+END key
3.Applied update.zip, process was going on: Opening package, verifing package, installing radio...and message about success was shown and phone restarted
4. Phone stucked on HTC Magic logo screen...15 minutes
5. I removed a battery, put it back and tried to reach recovery or boot mode again
6.Unsuccessfully! Phone vibrates and turns on...but always stucks on the HTC Magic screen
7. USB does not recognize my phone is connected (I tried any adb and fastboot commands)
8. So, I just pray to give me a new phone if my warranty will be accepted
iivanovic said:
Hi there, people!
First of all, thanks because while I was reading ur posts I realized that my phone had been bricked, 100 %
I tried official ROM upgrade to Android 1.6 using the folowing steps
1. Copied radio zip to my sd card by renaming it in update.zip
2. Recovery screen was started by pressing HOME+END key
3.Applied update.zip, process was going on: Opening package, verifing package, installing radio...and message about success was shown and phone restarted
4. Phone stucked on HTC Magic logo screen...15 minutes
5. I removed a battery, put it back and tried to reach recovery or boot mode again
6.Unsuccessfully! Phone vibrates and turns on...but always stucks on the HTC Magic screen
7. USB does not recognize my phone is connected (I tried any adb and fastboot commands)
8. So, I just pray to give me a new phone if my warranty will be accepted
Click to expand...
Click to collapse
I have the same problem. I get up hboot and fast boot menus can not get it in recovery. try to add in sappimg but no luck
I'm having the exact same problem...
Any solution yet?
Hello! I can assure you that your phone is not fully bricked! Awhile ago I flashed a new radio only to discover that I hadn't done my research and was a complete and total idiot. I flashed the 1.76.xxxx on a 32B. It didn't like it. I got a quick HTC logo that disappeared then the phone never responded again. When I say never responded it was dead. no combination of buttons would get any response. If you can get into fastboot you have options. All that's necessary is to make sure you have the appropriate sappimg file. Try the Unlockr's gold card method file. He has a .zip file that may work for you. Just make sure that you find an image that is compatible with your board (32A or 32B). Hope this helps!
Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
kyle313 said:
Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
Click to expand...
Click to collapse
Did you try flashing factory images?
ryukiri said:
Did you try flashing factory images?
Click to expand...
Click to collapse
Yeah, that was what I flashed :/
If you can get into fastboot you "should" be able to flash stock images... Obviously this will revert any root and you will need to flash TWRP/CWM recovery after.
I assume you have a Windows PC with fastboot/adb setup and all drivers etc..
- Download latest "stock" hammerhead images (I cannot post links due to XDA rules... so: "developers.google.com/android/nexus/images#hammerhead"
- Extract the .tgz archive contents on your PC into a folder
- Boot the N5 into fastboot and plug USB cable from phone into your PC
- Go to the folder with the extracted files and run the "flash-all.bat" script on Windows
**Hopefully at this point your device will start to respond.. I.e, on fastboot screen, at the bottom you will see "writing" or something, as the script runs on the command window on your PC.**
If this works, you should be able to reboot once complete and then wait to see if you can get back into your phone.. then you can fastboot again and flash custom recovery, and then whatever rom.
If however you have a hardware issue (i.e, even after the above process it fails) then I am not sure what you could do... I guess ensure it has a complete charge. If you can get into fastboot and the buttons are responsive then it should not be a faulty power button.
Hope this helps :good:
Have you tried a simple factory reset? Reason I ask is it was working fine so sounds like something needs "flushing out" clear cache etc.
kyle313 said:
Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
Click to expand...
Click to collapse
Did you choose the right model and firmware before you flash in WugFresh NRT?
The above could be right, however when I've used it, it's pointed out if I made that mistake. Having used his software dozens of times I've found it will bring any Nexus 5 back to life.
howard bamber said:
The above could be right, however when I've used it, it's pointed out if I made that mistake. Having used his software dozens of times I've found it will bring any Nexus 5 back to life.
Click to expand...
Click to collapse
Hello! I am apologize for that I didn't read the OP carefully. This happened to me once in that particulary way, but it was immediately after flashing. OP says that it happened suddenly, without reason. So now I am the one, who doesn't read, right? Sorry for that.
Regards, Zagor
Thanks for the responses, but I'm still having trouble.
I have been able to successfully write the newest stock android 3 times (1 without full wipe, 2 with) and the phone still can't boot up and goes through one of the three issues above.
I've also been able to get to the system recovery from the bootloader and I've tried wiping the cache and doing a factory reset from there and the problem remains.
I'd contact google, but I bought it at launch so I don't think they'll do anything for me since it's been 1+ years.
kyle313 said:
Thanks for the responses, but I'm still having trouble.
I have been able to successfully write the newest stock android 3 times (1 without full wipe, 2 with) and the phone still can't boot up and goes through one of the three issues above.
I've also been able to get to the system recovery from the bootloader and I've tried wiping the cache and doing a factory reset from there and the problem remains.
I'd contact google, but I bought it at launch so I don't think they'll do anything for me since it's been 1+ years.
Click to expand...
Click to collapse
Sounds like you have a bad nand sector. From fastboot try:
Code:
fastboot oem lock
Then reboot into fastboot and check if it's locked or not. If the device isn't locked your emmc is corrupt and there is nothing you can do. If that is the case call Google and they will most likely help you out with a RMA.
theesotericone said:
Sounds like you have a bad nand sector. From fastboot try:
Code:
fastboot oem lock
Then reboot into fastboot and check if it's locked or not. If the device isn't locked your emmc is corrupt and there is nothing you can do. If that is the case call Google and they will most likely help you out with a RMA.
Click to expand...
Click to collapse
I was actually able to relock the phone.
Luckily I called google and they're going to send me a replacement.
If anyone else has any other ideas, I'll still take them...I'd rather not be without a phone for the next week!
You won't be without a phone - they are sending a refurbish unit to you , putting a block on your credit card and waiting for you phone to arive at them. Once that happens they will release the funds.
Hi Guys,
This is the first time i have had to contact a forum as my new samsung S6 has really disappointed me. The device is stuck on the first screen and wont even boot upto samsung screen. I can only go into the download mode but cant go to recovery mode no matter what. I have tried flashing stock ROM but it has not worked and unfortunately i bought this from someone so cant even go into claim warranty. Please help me with anything that can be done to fix this.
umair11april said:
Hi Guys,
This is the first time i have had to contact a forum as my new samsung S6 has really disappointed me. The device is stuck on the first screen and wont even boot upto samsung screen. I can only go into the download mode but cant go to recovery mode no matter what. I have tried flashing stock ROM but it has not worked and unfortunately i bought this from someone so cant even go into claim warranty. Please help me with anything that can be done to fix this.
Click to expand...
Click to collapse
Hello,
Can you elaborate what exactly were you doing?
-Vatsal
Vatsal said:
Hello,
Can you elaborate what exactly were you doing?
-Vatsal
Click to expand...
Click to collapse
Hi,
i put my phone on fast charging and the phone never started again. I had seen similar problem before where after fast charging my phone would restart once or twice with the entry screen facing blown up pixels and phone acting funny. But this time around after some resarts it just wont go anywhere ahead of the first samsung screen.
umair11april said:
Hi,
i put my phone on fast charging and the phone never started again. I had seen similar problem before where after fast charging my phone would restart once or twice with the entry screen facing blown up pixels and phone acting funny. But this time around after some resarts it just wont go anywhere ahead of the first samsung screen.
Click to expand...
Click to collapse
Hello,
I have reported this thread to be moved to right Q&A in order to get expertise help.
-Vatsal
umair11april said:
Hi,
i put my phone on fast charging and the phone never started again. I had seen similar problem before where after fast charging my phone would restart once or twice with the entry screen facing blown up pixels and phone acting funny. But this time around after some resarts it just wont go anywhere ahead of the first samsung screen.
Click to expand...
Click to collapse
Download Smart Switch (Kies for newer phones) on a computer, and use the option Emergency software recovery and initialization.
Uzair40 said:
Download Smart Switch (Kies for newer phones) on a computer, and use the option Emergency software recovery and initialization.
Click to expand...
Click to collapse
I have an identical problem as above. Unfortunately Smart Switch will not recognize the device. When I put in the model and S/N manually it tells me the S/N is invalid. Samsung has been zero help with this.
I can access the download screen by pressing vol down + home + pwr, and I have reinstalled the latest update (5.1.1) which I had installed 2 months ago, but it still hangs after the restart.
I cannot power down the phone with the pwr button.
I cannot access recovery mode nor get it to be recognized via adb. It simply does not move past the first screen.
I am overseas (Indonesia) and the local Samsung Repair Center will not touch the S6 Active (despite it being under warranty). Shipping it to the US service center is unfeasible.
Any ideas on what I can do to even just get it to recovery mode? I was hoping to perform a factory reset as I (luckily!) transferred all my important docs and images/vids off the phone. I'm willing to wipe the puppy clean and start over, if it will only let me!
PS: I don't consider myself a developer, but I do have plenty of experience rooting and moding phones, and ironically, this unrooted, legitimate, Knox-approved phone is only thing that has ever stumped me like this!
Update: I managed to get it to BEGIN the recovery boot process... It showed the robot with the spinning thing for a few seconds while in the upper left corner it says "installing updates...". After about 3 seconds the screen goes blank and it restarts at the Samsung S6 Active and hangs. Now when I try to enter recovery mode it cycles through like it is attempting to start recovery mode but just ends up back at the first screen again...
im facing the same problem, anyone can help us please ?
U can't flash stock firmware over old firmware, you've gotta wipe first, and since you can't get into recovery, flash twrp and format data it worked for me, and since you don't have warranty, it won't matter unless u wanna use Samsung pay, don't flash twrp if u want to keep your Knox counter!!! It'll trip it 0x1 hope I helped
As per title, it just happened while I was using the phone while charging. Trying my luck as I'm not in the country(Australia) that I bought my Pixel from. Grateful for any suggestion that the sub can provide. Non rooted stock rom
You're only able to get into bootloader and that's all? I would suggest unlock the bootloader, a factory reset will follow. Try rebooting after that. If that doesn't work, at least your unlocked and you can fastboot boot twrp and reset that way or flash a stock rom. If nothing works you "may" have a defective device. I'm no expert but I would try those things first.
Yes only bootloader. What you have mentioned do not require recovery mode right ? Cos I can't boot into it. Thanks for your reply
k.s.deviate said:
You're only able to get into bootloader and that's all? I would suggest unlock the bootloader, a factory reset will follow. Try rebooting after that. If that doesn't work, at least your unlocked and you can fastboot boot twrp and reset that way or flash a stock rom. If nothing works you "may" have a defective device. I'm no expert but I would try those things first.
Click to expand...
Click to collapse
The bootloader would have needed to have been unlocked already.
indifferent1 said:
The bootloader would have needed to have been unlocked already.
Click to expand...
Click to collapse
no it doesnt, I suggested unlocking the bootloader first, that way it factory resets. this might fix the problem, if not its unlocked so he can flash the factory image.
Bump? I'm having this problem as well.
Same here. How would we unlock the bootloader of the phone when it's stuck in either a Google screen the reboots over and over again, or the bootloader interface (that won't load recovery)? Sorry about the noob question, but I'm not sure how to do it.
graymoment said:
Same here. How would we unlock the bootloader of the phone when it's stuck in either a Google screen the reboots over and over again, or the bootloader interface (that won't load recovery)? Sorry about the noob question, but I'm not sure how to do it.
Click to expand...
Click to collapse
I'm having the same issue. My wife's Pixel entered a continuous boot loop today. It only loads the white screen that says "Google." I can enter the bootloader, but when I select "recover," it goes back to the bootloop. As far as I know, she is on Android 8.1, debugging mode is off and the phone is 100% factory.
If anyone has solved this issue, it would be greatly appreciated!
Thanks
has anyone figured this out?? this happened to me today, i was using the phone, the poof it restarted itself and stayed in a boot loop. i can get into the recovery, i tried wipe/factory reset. any suggestions? google told me i need to send it to whatever company to get it fixed or get a new phone. verizon told me to go through insurance. insurance told me to go through verizon because i may be able to use the extended warranty. went back to verizon but they wont take it because the screen cracked a year ago. its not a deep crack and it didnt affect the phone at all, never had an issue. so now i go back to assurion and now they need an affidavit about my screen being cracked. im at a loss.... i havent rooted a phone since my droid x, then s3 days. so im essentially new again!
Same issue here. Phone starts on the bootloader (shows device is locked), but won't start recovery or boot any further.
I'm guessing it's time for a new phone? I hadn't taken the Android 10 update yet, so it was running Pie.
[edit] it's dead - won't let me unlock bootloader or switch boot slots
thedosbox said:
Same issue here. Phone starts on the bootloader (shows device is locked), but won't start recovery or boot any further.
I'm guessing it's time for a new phone? I hadn't taken the Android 10 update yet, so it was running Pie.
[edit] it's dead - won't let me unlock bootloader or switch boot slots
Click to expand...
Click to collapse
I had the same thing happen yesterday (not long after the Android 10 update). I was finally able to get it to boot after multiple tries and it stayed up long enough for me to enable "OEM unlocking" in Developer options. Now at least I have the option of unlocking the bootloader and re-flashing the OS with an image directly from Google.
Has anyone been able to get past this problem by reflashing the image? I suspect the underlying problem is some kind of hardware fault with eMMC, DDR, or the SOC itself.
One other interesting behavior I noticed is that the only way to shut it down and stop the bootloop is to select the "Power off" option in the bootloader menu. However, if I plug it in to charge when it is fully powered "off", it will start up the bootloop again.
Same sitution here. A couple of days after installaing it suddenly went inte a G-bootloop frenzy.
Erratic though, sometimes I could boot up (2-3/40 boots) but then it froze and started again.
Also Recovery and Safemode is very hard to get into.
Got in once or twice out of 100 boots, Bootloader Fastboot is generally reachable though.
It exhausted the battery and now I'm holding off trying to interfere, until I get more info off the net.