Pixel stuck in bootloader loop and unable to boot in recovery - Google Pixel Questions & Answers

As per title, it just happened while I was using the phone while charging. Trying my luck as I'm not in the country(Australia) that I bought my Pixel from. Grateful for any suggestion that the sub can provide. Non rooted stock rom

You're only able to get into bootloader and that's all? I would suggest unlock the bootloader, a factory reset will follow. Try rebooting after that. If that doesn't work, at least your unlocked and you can fastboot boot twrp and reset that way or flash a stock rom. If nothing works you "may" have a defective device. I'm no expert but I would try those things first.

Yes only bootloader. What you have mentioned do not require recovery mode right ? Cos I can't boot into it. Thanks for your reply

k.s.deviate said:
You're only able to get into bootloader and that's all? I would suggest unlock the bootloader, a factory reset will follow. Try rebooting after that. If that doesn't work, at least your unlocked and you can fastboot boot twrp and reset that way or flash a stock rom. If nothing works you "may" have a defective device. I'm no expert but I would try those things first.
Click to expand...
Click to collapse
The bootloader would have needed to have been unlocked already.

indifferent1 said:
The bootloader would have needed to have been unlocked already.
Click to expand...
Click to collapse
no it doesnt, I suggested unlocking the bootloader first, that way it factory resets. this might fix the problem, if not its unlocked so he can flash the factory image.

Bump? I'm having this problem as well.

Same here. How would we unlock the bootloader of the phone when it's stuck in either a Google screen the reboots over and over again, or the bootloader interface (that won't load recovery)? Sorry about the noob question, but I'm not sure how to do it.

graymoment said:
Same here. How would we unlock the bootloader of the phone when it's stuck in either a Google screen the reboots over and over again, or the bootloader interface (that won't load recovery)? Sorry about the noob question, but I'm not sure how to do it.
Click to expand...
Click to collapse
I'm having the same issue. My wife's Pixel entered a continuous boot loop today. It only loads the white screen that says "Google." I can enter the bootloader, but when I select "recover," it goes back to the bootloop. As far as I know, she is on Android 8.1, debugging mode is off and the phone is 100% factory.
If anyone has solved this issue, it would be greatly appreciated!
Thanks

has anyone figured this out?? this happened to me today, i was using the phone, the poof it restarted itself and stayed in a boot loop. i can get into the recovery, i tried wipe/factory reset. any suggestions? google told me i need to send it to whatever company to get it fixed or get a new phone. verizon told me to go through insurance. insurance told me to go through verizon because i may be able to use the extended warranty. went back to verizon but they wont take it because the screen cracked a year ago. its not a deep crack and it didnt affect the phone at all, never had an issue. so now i go back to assurion and now they need an affidavit about my screen being cracked. im at a loss.... i havent rooted a phone since my droid x, then s3 days. so im essentially new again!

Same issue here. Phone starts on the bootloader (shows device is locked), but won't start recovery or boot any further.
I'm guessing it's time for a new phone? I hadn't taken the Android 10 update yet, so it was running Pie.
[edit] it's dead - won't let me unlock bootloader or switch boot slots

thedosbox said:
Same issue here. Phone starts on the bootloader (shows device is locked), but won't start recovery or boot any further.
I'm guessing it's time for a new phone? I hadn't taken the Android 10 update yet, so it was running Pie.
[edit] it's dead - won't let me unlock bootloader or switch boot slots
Click to expand...
Click to collapse
I had the same thing happen yesterday (not long after the Android 10 update). I was finally able to get it to boot after multiple tries and it stayed up long enough for me to enable "OEM unlocking" in Developer options. Now at least I have the option of unlocking the bootloader and re-flashing the OS with an image directly from Google.
Has anyone been able to get past this problem by reflashing the image? I suspect the underlying problem is some kind of hardware fault with eMMC, DDR, or the SOC itself.
One other interesting behavior I noticed is that the only way to shut it down and stop the bootloop is to select the "Power off" option in the bootloader menu. However, if I plug it in to charge when it is fully powered "off", it will start up the bootloop again.

Same sitution here. A couple of days after installaing it suddenly went inte a G-bootloop frenzy.
Erratic though, sometimes I could boot up (2-3/40 boots) but then it froze and started again.
Also Recovery and Safemode is very hard to get into.
Got in once or twice out of 100 boots, Bootloader Fastboot is generally reachable though.
It exhausted the battery and now I'm holding off trying to interfere, until I get more info off the net.

Related

[Q] Entered recovery mode, warning popped up

Hello all, I entered into recovery mode and got this warning today. http://i.imgur.com/CHya85E.jpg
For more info, I updated the other day to 4.1.2 and it removed my root access. Now, I was simply trying to remove the SuperSU app by going into recovery mode (don't know if it can be done there or not). Any help is extremely appreciated.
bootloader is locked. search around for an answer or someone will post it for you. I'm not the best at describing how to do it.
bobAbooE said:
bootloader is locked. search around for an answer or someone will post it for you. I'm not the best at describing how to do it.
Click to expand...
Click to collapse
Okay, thanks. Whenever I reboot my phone, there is text that comes up and says "custom" with an unlocked lock symbol. Could you point me in the right direction with this? Am I not able to go into recovery mode without the bootloader being unlocked?
I have the exact same issue. It came right after I upgraded Recovery to the latest Touch version. I am also on 4.1.2, but have been there a couple of weeks and have had no other problems. I don't believe I lost root with the upgrade.
If the boot loader has been relocked somehow, how can we fix it without being able to boot the phone? All attempts to boot including volume up/home/power, volume down/home/power, and home power just end up with the Verison message. It appears impossible to boot to recovery or even start the phone. I am lost.
See my thread called: “System software not authorized by Verizon Wireless has been found on your phone.” I also could not reboot the phone to fix it.
Some great info was posted there that enabled me to escape from the Verizon prison

Help, Goes straight to TWRP on startup

Hello Everyone,
I am a Noob, Yes. Please help. I was trying to install TWRP onto my TF300T. I installed it Via ADB. Had it installed with my stock ROM. I tried to do a backup so I could flash CM10. It said it wasn't mounted. I tried again and then it reboot and now goes straight to TWRP. I can get my device on ADB via the cmd screen but it says that the device is attached in recovery and my serial number is now 01233456789ABCD. Have I completely bricked my tablet? Is there anything I can do? I have been searching the forums for literally hours and am at wits end. Any suggestions would be appreciated. Sorry if this has been gone over time and time again but I can't figure it out. Please help. Thanks
Marc
To add,
When I try to do anything via fastboot it just hangs waiting for device. I can't get it to go to the fastboot page on my tablet, it just goes straight to the TWRP page.
Let me guess... You were on the Asus 4.2.1 OTA release, and installed TWRP 2.4.4.0-JB...
splashg said:
Let me guess... You were on the Asus 4.2.1 OTA release, and installed TWRP 2.4.4.0-JB...
Click to expand...
Click to collapse
Yes, that would be correct. So I managed to reset the device and cold boot back to a working device. Now i'm still wanting to flash a custom recovery and change ROMS to cyanogenmod (had it on my S1 and loved it) but am a bit nervous. How do I reset my partition and clear the old TWRP and flash a working version of CWR via fastboot or a version of TWRP that will work with my OTA rom. I thought I had done quite a bit of research before hand but am feeling a bit overwhelmed now. I don't want to go through another twelve hours of trying every trick I can find on the internet to unbrick my device.
Thanks
Just a few other things to add. So now when i have my device connected to my computer in normal function i can recognize it when I enter adb devices on my cmd prompt. Then I do the fastboot reboot bootloader which it then sends it into the fastboot screen. type in adb devices and it doesn't recognize the device anymore. I try the commands to install the cwm recovery.img and my cmd screen goes through the normal steps saying it's completed it. Then i try to reboot the device through fastboot and it freezes on the bootload screen with the green box no longer flashing on the rck box. Hold power button for six seconds to reboot and i have a working device again. So now i'm lost. How do I reset everything so I can start over, repartition so I can flash a custom recovery and carry on. any help is appreciated.
I don't know how you got yours back, even the bootloader cold-booting linux won't go into the OS for me.
That said, AFAIK, TWRP 2.4.4.0-4.2 or 2.5.0.0-4.2 are the only ones that will work with the 4.2.1 OTA update. Let me know if you somehow manage to get either on there because I can't seem to flash anything.
splashg said:
I don't know how you got yours back, even the bootloader cold-booting linux won't go into the OS for me.
That said, AFAIK, TWRP 2.4.4.0-4.2 or 2.5.0.0-4.2 are the only ones that will work with the 4.2.1 OTA update. Let me know if you somehow manage to get either on there because I can't seem to flash anything.
Click to expand...
Click to collapse
I tried flashing the new correct version of TWRP. it just freezes on the rck tab of the bootloader. It goes through the process on fastboot on my cmd prmt but does nothing on the tablet end. At least I have a working device on 4.2.1 just frustrating that TW didn't state that there is a 4.2 version not just a JB version. So now I can't get OTA updates and can't flash any custom or stock ROM's. So I'm permanently stuck with 4.2 but it's better than being stuck with a brick I guess. This isn't my first time rooting, flashing or working with ADB and fastboot. Did my research before flashing the custom recovery and thought I followed TW's steps very accurately. I hope that they update their site to stop a large number of people soft or hard bricking their devices. I at least can hold out hope that someone will figure out how to re install the bootloader. There has to be a fix as the rest of my device works so the motherboard isn't shot. Good luck. Let me know if anything or anyone figures it out.
lomoski said:
I tried flashing the new correct version of TWRP. it just freezes on the rck tab of the bootloader. It goes through the process on fastboot on my cmd prmt but does nothing on the tablet end. At least I have a working device on 4.2.1 just frustrating that TW didn't state that there is a 4.2 version not just a JB version. So now I can't get OTA updates and can't flash any custom or stock ROM's. So I'm permanently stuck with 4.2 but it's better than being stuck with a brick I guess. This isn't my first time rooting, flashing or working with ADB and fastboot. Did my research before flashing the custom recovery and thought I followed TW's steps very accurately. I hope that they update their site to stop a large number of people soft or hard bricking their devices. I at least can hold out hope that someone will figure out how to re install the bootloader. There has to be a fix as the rest of my device works so the motherboard isn't shot. Good luck. Let me know if anything or anyone figures it out.
Click to expand...
Click to collapse
I finally gave up, sent mine in today, it will cost but what the hell, i want my tablet in working order. I've tried the remedies myself, to no avail.
So off to ASUS.
Let me know what they end up charging you. I did a service request on-line, but haven't heard back yet.
steveb05 said:
Let me know what they end up charging you. I did a service request on-line, but haven't heard back yet.
Click to expand...
Click to collapse
I won't know how much it will cost until the unit is in their hands. I initiated my RMA online as well, they told me i will be contacted by phone after they examine it, I'm prepared to invest another 100 bucks as i got the unit for $299. I'll be hesitant to go much higher. I will post a number when i hear from them, if they haven't replied back to you.
I've got the same problem on my TF300T.
I'm going to try to get it working.
Not entirely sure what caused it, since I had used encryption in cm10.1 prior to flashing Asus stock 4.2.1.
BTW, I've been able to get back to fastboot by running adb reboot bootloader when TWRP is loaded.
Update: Seems to be that new 10.6.x.x bootloader... gotta love Asus :-/
--- Update II----
I can't flash anything in fastboot anymore :-/

[Q] Android won't boot...

Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
kyle313 said:
Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
Click to expand...
Click to collapse
Did you try flashing factory images?
ryukiri said:
Did you try flashing factory images?
Click to expand...
Click to collapse
Yeah, that was what I flashed :/
If you can get into fastboot you "should" be able to flash stock images... Obviously this will revert any root and you will need to flash TWRP/CWM recovery after.
I assume you have a Windows PC with fastboot/adb setup and all drivers etc..
- Download latest "stock" hammerhead images (I cannot post links due to XDA rules... so: "developers.google.com/android/nexus/images#hammerhead"
- Extract the .tgz archive contents on your PC into a folder
- Boot the N5 into fastboot and plug USB cable from phone into your PC
- Go to the folder with the extracted files and run the "flash-all.bat" script on Windows
**Hopefully at this point your device will start to respond.. I.e, on fastboot screen, at the bottom you will see "writing" or something, as the script runs on the command window on your PC.**
If this works, you should be able to reboot once complete and then wait to see if you can get back into your phone.. then you can fastboot again and flash custom recovery, and then whatever rom.
If however you have a hardware issue (i.e, even after the above process it fails) then I am not sure what you could do... I guess ensure it has a complete charge. If you can get into fastboot and the buttons are responsive then it should not be a faulty power button.
Hope this helps :good:
Have you tried a simple factory reset? Reason I ask is it was working fine so sounds like something needs "flushing out" clear cache etc.
kyle313 said:
Hey folks...I'm running into a problem I was hoping someone might be able to help with.
Earlier today I pulled my phone out of my pocket at work and saw that it was off...I thought that the battery must have died sooner than I thought. I started charging it in the car on the way home and it wouldn't boot up like normal. It would get to the google or "dots" screen and then reboot. I again thought that the battery might just be really low. After getting home and charging the phone all the way I still can't get it to boot up. As of now, one of 3 things will happen...
1-The phone will turn on, get to the google screen and bootloop (usually when plugged in).
2-The phone will turn on, get to the google screen and freeze.
3-Get to the "dots" screen and either swirl forever or eventually reboot and do one of the above again.
I've read some threads where people suggest this is a faulty power button, that doesn't seem to be the case for me though because I can get into fastboot and it won't select anything or turn off without me doing it.
I've used WugFresh NRT and wiped/reflashed android. I'm running out of ideas. Do you have any others?
I was running the stock 5.0.1, unlocked, not currently rooted.
Thanks!
Click to expand...
Click to collapse
Did you choose the right model and firmware before you flash in WugFresh NRT?
The above could be right, however when I've used it, it's pointed out if I made that mistake. Having used his software dozens of times I've found it will bring any Nexus 5 back to life.
howard bamber said:
The above could be right, however when I've used it, it's pointed out if I made that mistake. Having used his software dozens of times I've found it will bring any Nexus 5 back to life.
Click to expand...
Click to collapse
Hello! I am apologize for that I didn't read the OP carefully. This happened to me once in that particulary way, but it was immediately after flashing. OP says that it happened suddenly, without reason. So now I am the one, who doesn't read, right? Sorry for that.
Regards, Zagor
Thanks for the responses, but I'm still having trouble.
I have been able to successfully write the newest stock android 3 times (1 without full wipe, 2 with) and the phone still can't boot up and goes through one of the three issues above.
I've also been able to get to the system recovery from the bootloader and I've tried wiping the cache and doing a factory reset from there and the problem remains.
I'd contact google, but I bought it at launch so I don't think they'll do anything for me since it's been 1+ years.
kyle313 said:
Thanks for the responses, but I'm still having trouble.
I have been able to successfully write the newest stock android 3 times (1 without full wipe, 2 with) and the phone still can't boot up and goes through one of the three issues above.
I've also been able to get to the system recovery from the bootloader and I've tried wiping the cache and doing a factory reset from there and the problem remains.
I'd contact google, but I bought it at launch so I don't think they'll do anything for me since it's been 1+ years.
Click to expand...
Click to collapse
Sounds like you have a bad nand sector. From fastboot try:
Code:
fastboot oem lock
Then reboot into fastboot and check if it's locked or not. If the device isn't locked your emmc is corrupt and there is nothing you can do. If that is the case call Google and they will most likely help you out with a RMA.
theesotericone said:
Sounds like you have a bad nand sector. From fastboot try:
Code:
fastboot oem lock
Then reboot into fastboot and check if it's locked or not. If the device isn't locked your emmc is corrupt and there is nothing you can do. If that is the case call Google and they will most likely help you out with a RMA.
Click to expand...
Click to collapse
I was actually able to relock the phone.
Luckily I called google and they're going to send me a replacement.
If anyone else has any other ideas, I'll still take them...I'd rather not be without a phone for the next week!
You won't be without a phone - they are sending a refurbish unit to you , putting a block on your credit card and waiting for you phone to arive at them. Once that happens they will release the funds.

Nexus 5 stuck on boot, help please!!!

Hello to you all, I am new to XDA and it is because of this problem I am having.
The other day, my N5 shut down unexpectedly and kept that virtual power button pressed (I've seen this happen to a lot of people). The next day, it stopped doing that, but the next big issue started: The phone was stuck on boot animation. Since then, I am not able to boot the phone, so I entered the bootloader (which is still functional) and tried to unlock the bootloader (I blame myself for not doing this since the beginning) from my PC but every time it reboots the phone to keep the changes, the bootloader locks itself again, preventing me to fastboot an image to my device
This is the main issue here, I can't start up my phone, the bootloader won't unlock and somehow, I can't ADB because my PC won't recognize the device. In other words, it seems my Nexus is bricked (may be the first Nexus in the history to be bricked).
I believe there must be a solution for this problem, can anyone help me please!?!?!
Thank you all!
this is how I fix mine.
Can you boot into recovery?
hongkongking said:
this is how I fix mine.
Can you boot into recovery?
Click to expand...
Click to collapse
Hey, thanks for this help, I'll let you know how that goes. And yes, I can boot into recovery.
My device isnt recognized on ADB, and everytime I try to unlock the bootloader, when the device restarts, immeditaly locks the bootloader again.
did u factory reset and wipe dalvik / cache? did u install a correct PC driver? did you ever using adb to connect to your phone?
I remember someone said sometimes you need to unlock the bootloader several times to get it unlocked.
from this and this, your nand flash seems has problem.
Try using LG Flash Tool to flash facory image, it doesn't need to unlock bootloader, but i think it's better not to write anything to nand flash as you don't know if it has problem or not, do so might make your phone completely bricked.

Question Device corrupted

Hi all.
I read that my oneplus 9 was able to test the beta of android 12 and found that I could do so in developer options and choose the dsu loader. Did that and now my device won't work at all. I can't get into recovery and factory reset it or anything it just restarts itself and i get an error message saying the device is corrupted and won't boot. Is it any way to fix this or have my own foolishness killed this phone? Please help
Illusions_887 said:
Hi all.
I read that my oneplus 9 was able to test the beta of android 12 and found that I could do so in developer options and choose the dsu loader. Did that and now my device won't work at all. I can't get into recovery and factory reset it or anything it just restarts itself and i get an error message saying the device is corrupted and won't boot. Is it any way to fix this or have my own foolishness killed this phone? Please help
Click to expand...
Click to collapse
Not all hope is gone. If there is an msm tool for your variant your in luck. I have the global unlocked op9 and there isn't one yet. Although you can use a fastboot rom from xda. And there is always last resort of calling OnePlus customer service and getting a remote session . Explain to them you tried the beta release and now phone is unuseable . Hope you get it fixed as I bricked my op8 a month or so ago and it's a bad feeling. I also read the developer previews were not for north American devices. Maybe you saw that as well.
Illusions_887 said:
Hi all.
I read that my oneplus 9 was able to test the beta of android 12 and found that I could do so in developer options and choose the dsu loader. Did that and now my device won't work at all. I can't get into recovery and factory reset it or anything it just restarts itself and i get an error message saying the device is corrupted and won't boot. Is it any way to fix this or have my own foolishness killed this phone? Please help
Click to expand...
Click to collapse
If you can boot to fastboot mode. Then fastboot format userdata I think
Didn't work. Think my bootloader is locked as well since I haven't unlocked it at all. Just read online that you could test the android beta by using that dsu thing and now my phone is gone. It was completely stock hadn't touched a thing except that I got into developer options. I didn't think i could brick a phone without mixing with ROMs and stuff.
Can you get it to bootloader?
Power off completely, then 3-button hold (vol up + vol down + power) till bootloader screen.
If you can, and you can get fastboot to recognize the device, you might have a shot at fastboot oem unlock, and then possibly a fastboot rom.
If not, then you might ask Oneplus support for an MSM tool
reaper000 said:
Can you get it to bootloader?
Power off completely, then 3-button hold (vol up + vol down + power) till bootloader screen.
If you can, and you can get fastboot to recognize the device, you might have a shot at fastboot oem unlock, and then possibly a fastboot rom.
If not, then you might ask Oneplus support for an MSM tool
Click to expand...
Click to collapse
No luck with OEM unlock. Contacted oneplus here in sweden and will send the phone to them on Monday hoping they can fix it. Never thought i could mess upp a phone so much by just tinkering with settings within the phone but you live and learn all the time i guess. Bit sad since I got the phone two days ago

Categories

Resources