hi guys I'm new here so sorry if I have posted this lol the wrong please, I have had my Samsung s10e 40 days and yesterday the vibrate function is almost not there but when I first bought it the vibrate was strong, the vibrate intensity is turned up, I just wondered if anyone else have this issue, I did get a firmware update a few days ago, I'm in England my firmware version is g970fxxs3ash1 is there any known issues with this firmware version that could cause this to happen? thank you for any help in advance
ryanphoneguy said:
hi guys I'm new here so sorry if I have posted this lol the wrong please, I have had my Samsung s10e 40 days and yesterday the vibrate function is almost not there but when I first bought it the vibrate was strong, the vibrate intensity is turned up, I just wondered if anyone else have this issue, I did get a firmware update a few days ago, I'm in England my firmware version is g970fxxs3ash1 is there any known issues with this firmware version that could cause this to happen? thank you for any help in advance
Click to expand...
Click to collapse
Hey, i have the same issue. I'm from Argentina and my firmware version is G970FXXU3ASG8. I hope it's not a hardware problem :crying:
Related
dear members..
first of all, i'm sorry for my bad english..
i have a Huawei U8860 Honor.. came with GB 2.3.. about a month after buy the phone, i upgraded to ICS.. by the time, i also tried some ROMs..
downgrade and upgrade some ROMs.. suddenly a few weeks ago, everytime i turn off the phone the LED flash light comes on/illuminate.. i think it was a ROMs issue.. i tried to downgrade to GB again, but it still illuminate everytime the phone goes off..
i wondering what really happens to my phone.. could anyone help me..??
thank you before..
Ian Randy
ianrandy said:
dear members..
first of all, i'm sorry for my bad english..
i have a Huawei U8860 Honor.. came with GB 2.3.. about a month after buy the phone, i upgraded to ICS.. by the time, i also tried some ROMs..
downgrade and upgrade some ROMs.. suddenly a few weeks ago, everytime i turn off the phone the LED flash light comes on/illuminate.. i think it was a ROMs issue.. i tried to downgrade to GB again, but it still illuminate everytime the phone goes off..
i wondering what really happens to my phone.. could anyone help me..??
thank you before..
Ian Randy
Click to expand...
Click to collapse
same problem here, after 2 months, a blue led lights on and off sporadic. its quite annoying. any1 has a clue?
edit: i think its a hardware problem, even when i turn off the phone, the led lights a little bit as soon as the akku is placed. weird :/ huawei germany isnt responding....
Hi Guys,
i have a big problem with my NEW Samsung Galaxy S2 Plus NFC, i bought this phone on last wednesday (19.03), first run, apps, just fun, no problems at all, but couple days after phone restarts two times in a row, i just left it on table and i hear samsung launch sound, after first reboot, couple minutes later, phone restart again... I was so mad, cuz god damn, this phone is NEW... one or two days after, when i turn on Mobile Data, phone restart again... please, guys, i beg you, how can i fix it? :crying:
I found many threads on the internet about this problem or similiar to this, but without solution.
Sorry for my bad language, but im so mad and in addition im from Poland.
Maybe try flash 4.2.2 rom?
If i flash 4.2.2 from, for example sammobile i don't lose warranty?
barwn said:
If i flash 4.2.2 from, for example sammobile i don't lose warranty?
Click to expand...
Click to collapse
Yup
barwn said:
Hi Guys,
i have a big problem with my NEW Samsung Galaxy S2 Plus NFC, i bought this phone on last wednesday (19.03), first run, apps, just fun, no problems at all, but couple days after phone restarts two times in a row, i just left it on table and i hear samsung launch sound, after first reboot, couple minutes later, phone restart again... I was so mad, cuz god damn, this phone is NEW... one or two days after, when i turn on Mobile Data, phone restart again... please, guys, i beg you, how can i fix it? :crying:
I found many threads on the internet about this problem or similiar to this, but without solution.
Sorry for my bad language, but im so mad and in addition im from Poland.
Click to expand...
Click to collapse
Have you succeeded to solve it ? If no, flash it with odin. And yes, you lose the waranty.
xViBeR said:
Have you succeeded to solve it ? If no, flash it with odin. And yes, you lose the waranty.
Click to expand...
Click to collapse
Oh man since then i flash many many many ROM's, after 4.4 rom, problem disappear, now i had S5 mini so i giveaway S2 with lolipop on board, its working smooth
So while trying to take pics my camera settings and menus will not rotate with the phone rotations. Pics are turning out upside down and sideways. Any one else?
Sent from my SM-G900P using Xparent BlueTapatalk 2
Yea, is been happening to me the last 2 days, ive been reading on the net it has been happening allot, no fix for it yet.
Allot of verizon people are having this issue. The said the sensors are bad if you look and check, dial *#0*#
Hopefully they come out with a hardware update or someone figures this out. I don't feel like taking my phone back, some people have done this already and its happen to the second phone.
Sent from my SM-G925P using XDA Free mobile app
Ahhh. Thanks for the reply. I've noticed the edge is not lighting up anymore either. Everything worked fine the first day. Crazy stuff, but glad to hear I'm not the only one. Still really like the phone, though.
Sent from my SM-G900P using Xparent BlueTapatalk 2
mrlou623 said:
So while trying to take pics my camera settings and menus will not rotate with the phone rotations. Pics are turning out upside down and sideways. Any one else?
Sent from my SM-G900P using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
No issues here.
optimummind said:
No issues here.
Click to expand...
Click to collapse
Did you do the software update on yours? My update is ready but wondering if that's what messed up my first edge
---------- Post added at 02:56 PM ---------- Previous post was at 02:37 PM ----------
Ok I just finished a conversation with Samsung and here it is
Santino: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Ryan: Hello. I am on my second s6 edge. My first got the rotate screen issue. Is this caused from the update or is it a hardware issue? My #2 edge I haven't updated yet. Should I avoid this update?
Santino: Hi Ryan!
Santino: I am sorry to know that you are facing issue with the device after the software update.
Santino: I will be happy to help you.
Santino: As of now we have not encountered with the issue you are referring on the device.
Santino: Please provide me the Baseband version of the device. You can locate it under Apps > Settings > About device > Baseband version.
Ryan: ***** I have read this has happened to several people on sprint and Verizon.
Santino: Thank you.
Ryan: I have been reading its an issue with the gyroscope. Not sure if it actually goes bad or if the software messes it up? Some people have gone through 3+ edges with the same issue
Santino: Your device operates on Android™ version 5.0.2, Lollipop (G925PVPU1AOCF).
Santino: As of now have not encountered with the issue you are referring on the device. I recommend you update the software on device.
Ryan: It wouldn't have anything to do with the rapid charging that makes the gyroscope defective would it? I would have to have to go get a third phone. If this update messes my phone up I may consider a different brand of phone
Santino: I do understand your concern Ryan.
Ryan: Is there a supervisor that may know of issues with the edge? I read that Samsung and carriers are aware of the rotating issues.
Santino: Could you provide me with the Samsung link were the issue has been posted.
Ryan: It was on some android sites
Santino: I apologize, Samsung does not confirms the issue that are posted on Non-Samsung sites.
---------- Post added at 03:22 PM ---------- Previous post was at 02:56 PM ----------
optimummind said:
No issues here.
Click to expand...
Click to collapse
Sorry for all of the comments. Last one. I just talked to another support person and here is his answers. He says this whole rotation issue is software related and will be fixed
Adan: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Ryan: I just thought I would ask a second agent before taking my chances. I am on my second s6 edge (Sprint). My last one had the auto rotate issue. Was curious if its the update or a hardware issue? Not wanting to go back and get a third device so I haven't installed the update yet on this one
Adan: Hello Ryan!
Adan: I understand your concern. I will help you out with the information on Screen rotation.
Adan: The Screen rotation is a Software issue Ryan.
Ryan: Should I avoid the update that is currently available?
Adan: If you do not update the device now, you will be prompted in the future to update the device. Initially you will have the update the device later Ryan.
Ryan: I turned off automatic updates so it doesn't install unless I tell it to. Are you saying I will have to do this update to install the fixed update when it is available?
Adan: Not to worry, as you mentioned that the earlier device was facing the issue after the update, there will also be a fix for the issue. They will release a fix for the issue.
Ryan: My question is can I skip this current update and wait for the one with the fixes?
Adan: You might not be able to skip the current update Ryan. The other update will only be prompted on the device if you are updated to the latest version of Android for the device.
Ryan: so basically I can wait for the new update to be announced and then update to the bad one that's available now and then I will get a notice to update to the fixed software?
Adan: Yes Ryan. I am positive that the issue might not persists after updating to the software that you have now.
Ryan: How close is Samsung to releasing a patch to fix this issue? I have 13 more days I can return this phone if it happens again. Id hate to have to go back to an iPhone
Adan: The Update is a carrier specification and it differs from carrier to carrier , However, once the update is released you will be notified by the carrier through notifications on the device and also it will be posted on the Samsung Website.
Ryan: has the update already been made available and I am now just waiting on sprint to release it?
Adan: As of now the update has not yet been released Ryan.
Ryan: How soon until it is or do you have any knowledge on that? Like I mentioned I have less than 2 weeks to decide if I should keep this phone
Adan: I am afraid we at Samsung live chat do not have the information on the release dates of the updates. I do understand that you have 2 weeks for replacement.
Adan: Not to worry Ryan, the fix will be released for the device.
Had the same issue with my phone. Had to bring it back and get another one.
Wife's phone had the same problem, I've got verizon she has sprint, they replaced hers. Hopefully not a occurring problem
Auto Rotate / Edge lighting on 128 GB Model
I received my edge on Thursday of last week. Which was on the 16th. I had no problems until yesterday of the Auto Rotation. I downloaded a Auto rotater app to see if it will rotate. It will rotate if you lock it into landscape mode. But If you don't it will not rotate. I also noticed Calendar does not rotate and messages do not rotate and neither does web pages. But Full Screen Movies and Music will rotate even with Google apps. Not just youtube. I also noticed that if you play with home button clicking on it several times it will rotate the screen for a second then if tilted it rotate back. This could be just a fluke but I did notice this. I do not think it is the fast charger because if something was to burn out it wouldn't last for 10 days. Or it wouldn't last over 2 days beside when something burns out it's electrical it would smell like burning no matter if it was very small it still would smell like something has or had burnt. Especially when they say the battery is getting hot enough to burn it out. I had this on the charger for 2 days off and on and it never got so much as luke warm. Mine stays on the y axis at -39.23, and seems to be fine on the x axis. Maps do not rotate. either. So what I do know is out of the blue my phone did a reset a day before this happened. I did not reset the phone it seemed to be fine after. But Monday morning I saw the Camera Icons all upside down. I then did a factory reset and did not install any apps. Even after the Reset I still couldn't get rotation to work, another thing I would like to note is Edge Lighting never worked out of the box. I tested it multiple times and didn't really care if I had that or not. But now I do care. But I also don't want to go back and get a new one. Here is some of the issues why, No Verizon carrier in my area has the 128 gb model on hand. I would have to wait 3 to 5 days for one from Verizon if they had them. Which then put me out of the range anyway to get a brand new one. On top of this when I got to print the return label it states I am over the 14 days. Which I just got my phone last week so this blows.
I can return it to the store I am told by Verizon but either for a 32 or 64GB model. I really don't want to down grade. So in the end is this or is this not a Software issue. All of Im finding is debating on it is and that it isn't.
Update by Samsung Technical Support
Here is what the Rep told me today
Chat InformationPlease wait for a Samsung Agent to respond.
Chat InformationYou are now chatting with 'Sudbarry'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Chat InformationYour Issue ID for this chat is LTK1125603707820X
Sudbarry: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Sudbarry: Not to rush you, are we still connected on the chat?
Stefan: I having issues with Auto-rotation as well as the Edge Lighting. It doesn't work I have done 7 Hard Resets. Doesn't Work. Verizon will not give me a return label so I don't want to give up a 128 GB phone. I don't want a new one But I want to know if this is going to be a software fix or is it a hardware issue with Samsung S6 Edge ?
Sudbarry: I will be glad to assist you with the device Auto-rotation and Edge Lighting issue.
Sudbarry: I am sorry for the inconvenience you have experienced.
Sudbarry: May I ask a few questions to assist you better?
Stefan: Sure
Sudbarry: Are you referring to the device model number SM-G925V?
Stefan: Yes
Sudbarry: Thanks for confirming.
Stefan: Yea
Sudbarry: Thank you.
Sudbarry: Thank you for being online.
Sudbarry: I have checked the details and I see that it is a Soft ware issue and will be be fixed soon.
Stefan: But no ETA
Sudbarry: Unfortunately We don't have the exact ETA but it will be fixed soon.
Stefan: Ok thank you
Sudbarry: You're welcome. Is there anything else I can assist you with?
Stefan: No thats all thanks so much
Sudbarry: Thanks for chatting with Samsung Support. If you have a minute, please click on the blue “X close” button to receive the transcript of your chat and fill out a brief survey to help us serve you better. Follow Samsung Service on Facebook, Twitter and YouTube.
Sudbarry: Have a nice day.
Sudbarry: Take care.
I have a brand new S6 Edge just received today and the rotation doesn't work. Seems to be a common issue but Samsung has no idea how to fix it and told me to exchange it. Well, because I am on a Sprint SWAC account and there are no corporate stores around my area that is a HUGE pain to do. Should have stuck with my gut and got the M9
I got a new one and haven't used fast charge yet. So I am going to watch it. But my edge lighting is working. Which makes me a feel bit better . This one still still shows china. But I won't take my chances and fast charge it. I have had it less than 24 hrs. So I will keep and eye on it.
Sent from my SM-G925V using XDA Free mobile app
Did anyone get the new update yet? If so did this fix your rotation issue?
skinneejay said:
Did anyone get the new update yet? If so did this fix your rotation issue?
Click to expand...
Click to collapse
Mine works fine but here's what the update is about https://community.sprint.com/baw/mo...jive-document?content=/api/core/v2/posts/6365
It looks like the updated fixed the issue by changing the rotation to the gyro and not the accelerometer. What I was told is that if you check it's still stuck at the wrong degree.
skinneejay said:
It looks like the updated fixed the issue by changing the rotation to the gyro and not the accelerometer. What I was told is that if you check it's still stuck at the wrong degree.
Click to expand...
Click to collapse
I can confirm this. I took the OTA and rooted with pingpong. Knox still intact and auto rotate working. However I haven't used fast charge yet.
unable to do the update ned help.
i tried doing the OTA update on the phone but i keep getting an error stating that "the phone has been modified in an unauthorized way have to contact customer support for means of updating the device.
CAN SOMEONE HELP ME WITH THIS. if this is the fix for the phone that i have been looking for i would love to get this issue resolved asap. and always, this help may be much obliged
IllMindedSkama said:
i tried doing the OTA update on the phone but i keep getting an error stating that "the phone has been modified in an unauthorized way have to contact customer support for means of updating the device.
CAN SOMEONE HELP ME WITH THIS. if this is the fix for the phone that i have been looking for i would love to get this issue resolved asap. and always, this help may be much obliged
Click to expand...
Click to collapse
You need to use Odin to flash the stock firmware back to OCF. Then you can take the OTA.
can you direct me to the firmware you speak of
kleen3r said:
You need to use Odin to flash the stock firmware back to OCF. Then you can take the OTA.
Click to expand...
Click to collapse
Thing you can help me out with finding that firmware?
IllMindedSkama said:
Thing you can help me out with finding that firmware?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=3084414
the firmware
kleen3r said:
You need to use Odin to flash the stock firmware back to OCF. Then you can take the OTA.
Click to expand...
Click to collapse
kleen3r said:
http://forum.xda-developers.com/showthread.php?t=3084414
Click to expand...
Click to collapse
I am on OCF but it still wont ket me update so i could accept the OTA, Any help on this??
IllMindedSkama said:
I am on OCF but it still wont ket me update so i could accept the OTA, Any help on this??
Click to expand...
Click to collapse
If you are or were rooted and have not tripped knox, you need to use Odin to get back to stock firmware state OCF. Then you can get the update.
Hello fellow z3'ers, so I picked up a 2nd hand z3. He was the original owner. He also sent it back to sony because of a previous problem which was it wasn't connecting to a network. So he got a replacement. Which I have now.
The vibrate does not work with any notifications or phone calls or texting.
I'm not rooted. On the latest 5.1.1 build 23.4.A.1.232
The good part is that he said he would handle the warranty exchange for me.
But I would like to know if anyone has had this problem or know how to fix it. Because I don't want to send it in but I will of I have to. So yea.
I've factory resetted already. Don't know what else besides that.
Any suggestions would be appreciated. Thanks.
js0uth said:
Hello fellow z3'ers, so I picked up a 2nd hand z3. He was the original owner. He also sent it back to sony because of a previous problem which was it wasn't connecting to a network. So he got a replacement. Which I have now.
The vibrate does not work with any notifications or phone calls or texting.
I'm not rooted. On the latest 5.1.1 build 23.4.A.1.232
The good part is that he said he would handle the warranty exchange for me.
But I would like to know if anyone has had this problem or know how to fix it. Because I don't want to send it in but I will of I have to. So yea.
I've factory resetted already. Don't know what else besides that.
Any suggestions would be appreciated. Thanks.
Click to expand...
Click to collapse
Were you ever able to solve this problem?
I have the same problem on my Xperia Z3 International version (D6603).
I believe it is a hardware problem.
Definitely a Hardware Problem.
its a hardware issue, vibrate on mine went flaky after about 6 months of owning it
hi guys I have a problem with my galaxy s8+ that started 2 weeks a go: the front speaker[ in call speaker] has very very low sound when I speaking with someone on the phone. if I don't have my handsfree I cant hear nothing. I think this is from Samsung to make us change the phone with a newer model. MAYBE downgrade is the solution for this and newer update. if someone has a solution... PLEASE HELP!
CAN I DOWNGRADE TO OREO?
dann4 said:
hi guys I have a problem with my galaxy s8+ that started 2 weeks a go: the front speaker[ in call speaker] has very very low sound when I speaking with someone on the phone. if I don't have my handsfree I cant hear nothing. I think this is from Samsung to make us change the phone with a newer model. MAYBE downgrade is the solution for this and newer update. if someone has a solution... PLEASE HELP!
CAN I DOWNGRADE TO OREO?
Click to expand...
Click to collapse
Ok problem solved: just take a toothbrush and a drop of oxigenated water and clean the speaker and it works! cristal clear sound now.