Does every model of the Zenfone 4 Pro have band 12? - Asus ZenFone 4 Pro Questions & Answers

I'm interested in buying a zenfone 4 pro(specifically this one), and I was wondering if it has band 12. The specs on the official website seems to not have band 12, which obviously concerns me. I've heard that the phone has band 12, but that concerned US models. I was wondering if the one on Ebay has band 12 support? Thanks.

Related

[Q] why only LTE bands 1,3,5,7,20 ?

I'm looking at the P 6000 and the P 7000. Both look like great phones, but neither has the US LTE bands. These phones have LTE bands 1, 3, 7 and 20 . None these are used in the US.
I'm pretty sure the MTK SoC can use a lot more LTE bands. Why aren't they enabled?
sean
Doesnt support T-Mobile
Yeah I was considering getting a P7000 price was great but none of the Elephones support any of T-mobile 4G bands so no use getting one.
So ordering another Oneplus One instead.
I'm surprised that they have band 20, cause not many countries use it (Germany does) so not many manufactors include band 20, like Moto Maxx doesn't have 20 on it.

One Plus 7 US

So it appears that you can't get the regular One Plus 7 in the US, but I would assume you could still order from One Plus & use it on T-Mobile correct? As long as the bands are there, it should be a global phone right? Don't really find that my wife needs the 7 Pro, so that's what I was considering.
quickstang said:
So it appears that you can't get the regular One Plus 7 in the US, but I would assume you could still order from One Plus & use it on T-Mobile correct? As long as the bands are there, it should be a global phone right? Don't really find that my wife needs the 7 Pro, so that's what I was considering.
Click to expand...
Click to collapse
It should work.
You'll likely have to pay an import premium and you won't have a warranty on it. By the time you do that, your price may be close to the Pro anyway.
The 6T is getting a modest price cut. $30 - big whoop.
Some things to consider.
Superguy said:
It should work.
You'll likely have to pay an import premium and you won't have a warranty on it. By the time you do that, your price may be close to the Pro anyway.
The 6T is getting a modest price cut. $30 - big whoop.
Some things to consider.
Click to expand...
Click to collapse
Do you think it would be an import premium if it comes directly from their site? I bought my 6T from them directly, but at the same time, the 6T was something you could also get here at T-mobile. Unfortunately they'll only have the pro.
If however there was an import fee & they won't ship it to the US & I have to go 3rd party, then yeah, you could be right about being close to the Pro. I came close to the Xiaomi Mi 9 for my wife, but held off to see what the 7 brought. And sadly they didn't make it a US release like they've done with everything else. At least my 5T & 6T were both bought from them.
Seems like... Oh, we aren't going to release it in the US because it's geared towards places who can't dish out the 7 Pro price. Almost like your being forced to get the Pro. This could go against them & sway people wanting the 7 vs Pro just going with a different manufacturer.
I just found it odd when I heard that since my plan was the 7 for the wife. All I was waiting on was full specs, release date & price.
Sent from my ONEPLUS A6013 using Tapatalk
Very disappointed since I can't stand curved screen. It looks distorted and not natural.
OnePlus why?
quickstang said:
Do you think it would be an import premium if it comes directly from their site? I bought my 6T from them directly, but at the same time, the 6T was something you could also get here at T-mobile. Unfortunately they'll only have the pro.
Click to expand...
Click to collapse
The OnePlus website for the US is not even showing the OP7 ("non-Pro"), basically like it doesn't even exist. Just the 7 Pro and the 6T. I get the feeling if you want a 7, you'll need to get it from a 3rd party vendor.
redpoint73 said:
The OnePlus website for the US is not even showing the OP7 ("non-Pro"), basically like it doesn't even exist. Just the 7 Pro and the 6T. I get the feeling if you want a 7, you'll need to get it from a 3rd party vendor.
Click to expand...
Click to collapse
If there's a minimal mark-up I could handle it. If it reaches the 7 pro price, I'd pass. I've asked this question in the AMA thread for today hoping for an answer as are others. We'll see.
Sent from my ONEPLUS A6013 using Tapatalk
If you're wondering what the answer is to the burning question...
"At OnePlus, we've consistently delivered the best smartphone technology because we are committed to providing premium products and experiences for consumers. As OnePlus continues to grow, the company will naturally need to adapt and expand its product portfolio. The OnePlus 7 Pro is an ultra-premium flagship device that is uniquely positioned to meet the needs of US users. As a breakthrough device with capabilities that match or exceed what is currently available on the US market, and an industry-leading display that sets a new standard for smoothness, the OnePlus 7 Pro offers the best possible smartphone experience for consumers. We will continue to sell the OnePlus 6T alongside the OnePlus 7 Pro for users looking for a premium flagship experience."
Sent from my ONEPLUS A6013 using Tapatalk
I wanted the 7 as well so now debating if I should go for the 7Pro or stick out with the 5T.
qwertyaas said:
I wanted the 7 as well so now debating if I should go for the 7Pro or stick out with the 5T.
Click to expand...
Click to collapse
What I find odd is they assume "everyone" wants the premium device. Obviously not the case. Why limit what you sell? It's not like it's not already physically available. Sell your higher end SKU to the hardcore users and your mid tier to your non. Do you think 90% of the people looking at a phone cares about HDR 10+? My wife sure doesn't.
Why is it Google, Samsung, Apple, etc give us options for what fits what we want but OP can't? Buy giving those options, you grab more customers.
It just boggles me over their reasoning. I'd like to see the stats that says everyone in the US wants a premium device. We've already seen evidence on multiple forums that not everyone does.
I like my 6T, but for the wife, I won't be going 7 Pro.
Sent from my ONEPLUS A6013 using Tapatalk
Those ugly curved edges ?
redpoint73 said:
The OnePlus website for the US is not even showing the OP7 ("non-Pro"), basically like it doesn't even exist. Just the 7 Pro and the 6T. I get the feeling if you want a 7, you'll need to get it from a 3rd party vendor.
Click to expand...
Click to collapse
So I went through the spec sheet, & importing it isn't even an option because they've omitted band 66 & 71 on the phone.
T-mobile bands: 2,4,66,5,12,71
6T: contains all of those as does the 7 pro.
7: 2,4,5,12.
Guess they made it known they didn't even want people importing it by omitting those.
I did read once where someone said all phones with that hardware has those bands, but they aren't enabled. Not sure about that, but yeah.
Sent from my ONEPLUS A6013 using Tapatalk
quickstang said:
So I went through the spec sheet, & importing it isn't even an option because they've omitted band 66 & 71 on the phone.
Click to expand...
Click to collapse
When visiting the UK version of the website (https://www.oneplus.com/uk/7/specs?from=op7) then these bands are listed:
Code:
Bands CHINA & INDIA & EU
FDD LTE: Band 1/2/3/4/5/7/8/12/13/17/18/ 19/20/25/26/28/29/30/32/[COLOR="SeaGreen"][U]66/71[/U][/COLOR]
TDD LTE: Band 34/38/39 / 40 / 41 / 46
TD - SCDMA: Band 34/39
UMTS(WCDMA): Band 1/2/4 / 5 / 8 / 9 / 19
CDMA: BC0/ BC1
GSM: 850 / 900 / 1800 / 1900 MHz
frief said:
When visiting the UK version of the website (https://www.oneplus.com/uk/7/specs?from=op7) then these bands are listed:
Code:
Bands CHINA & INDIA & EU
FDD LTE: Band 1/2/3/4/5/7/8/12/13/17/18/ 19/20/25/26/28/29/30/32/[COLOR="SeaGreen"][U]66/71[/U][/COLOR]
TDD LTE: Band 34/38/39 / 40 / 41 / 46
TD - SCDMA: Band 34/39
UMTS(WCDMA): Band 1/2/4 / 5 / 8 / 9 / 19
CDMA: BC0/ BC1
GSM: 850 / 900 / 1800 / 1900 MHz
Click to expand...
Click to collapse
So I guess the question is, even though T-mobile isn't listed as a carrier, would it still work since it supports all of those bands?
Sent from my ONEPLUS A6013 using Tapatalk
quickstang said:
So I guess the question is, even though T-mobile isn't listed as a carrier, would it still work since it supports all of those bands?
Click to expand...
Click to collapse
It should, yes.
redpoint73 said:
It should, yes.
Click to expand...
Click to collapse
I've been considering ordering a OP7 from aliexpress. It is actually cheaper (like $525 US). They flash it to the Global Rom which is supposed to have bands 66 & 71. It is supposed to support OTA updates as well. Plus, you can get that Red one which is only available in China. There is no warranty, but I really hate the curved edges on the Pro, and it is just so big. The 7 seems to have fixed everyhing which was wrong with the 6t.
DFranch said:
I've been considering ordering a OP7 from aliexpress. It is actually cheaper (like $525 US). They flash it to the Global Rom which is supposed to have bands 66 & 71. It is supposed to support OTA updates as well. Plus, you can get that Red one which is only available in China. There is no warranty, but I really hate the curved edges on the Pro, and it is just so big. The 7 seems to have fixed everyhing which was wrong with the 6t.
Click to expand...
Click to collapse
I didn't think the 7 was supposed to be released until June? Did you see it already, or is it a coming soon deal?
Also, interested to see what this Xiaomi K20 is all about in the next few days.
Sent from my ONEPLUS A6013 using Tapatalk
quickstang said:
I didn't think the 7 was supposed to be released until June? Did you see it already, or is it a coming soon deal?
Also, interested to see what this Xiaomi K20 is all about in the next few days.
Sent from my ONEPLUS A6013 using Tapatalk
Click to expand...
Click to collapse
It is a coming soon deal. I think ETA is 7/3.
DFranch said:
It is a coming soon deal. I think ETA is 7/3.
Click to expand...
Click to collapse
What's weird, is that a bunch of sellers show the specs without band 71. Stops at 66.
X Man shows band 71 on their posting.
I guess the website is the most important info, since OnePlus shows band 71.
Sent from my ONEPLUS A6013 using Tapatalk
quickstang said:
What's weird, is that a bunch of sellers show the specs without band 71. Stops at 66.
X Man shows band 71 on their posting.
I guess the website is the most important info, since OnePlus shows band 71.
Sent from my ONEPLUS A6013 using Tapatalk
Click to expand...
Click to collapse
Hong Kong Goldway is listing 66 & 71 as well.
frief said:
When visiting the UK version of the website (https://www.oneplus.com/uk/7/specs?from=op7) then these bands are listed:
Code:
Bands CHINA & INDIA & EU
FDD LTE: Band 1/2/3/4/5/7/8/12/13/17/18/ 19/20/25/26/28/29/30/32/[COLOR="SeaGreen"][U]66/71[/U][/COLOR]
TDD LTE: Band 34/38/39 / 40 / 41 / 46
TD - SCDMA: Band 34/39
UMTS(WCDMA): Band 1/2/4 / 5 / 8 / 9 / 19
CDMA: BC0/ BC1
GSM: 850 / 900 / 1800 / 1900 MHz
Click to expand...
Click to collapse
FWIW. The specs on that webpage are different today June 4, 2019.
The specs now do not state 66 or 71
Code:
Bands CHINA & INDIA & EU
FDD LTE: Band 1/2/3/4/5/7/8/12/13/17/18/ 19/20/26/28/29/32
TDD LTE: Band 34/38/39/40/41
TD - SCDMA: Band 34/39
UMTS(WCDMA): Band 1/2/4 / 5 / 8 / 9 / 19
CDMA: BC0/ BC1
GSM: 850 / 900 / 1800 / 1900 MHz

How well will it work on AT&T? USA

Just curious how you guys think it'll fare on the network.
The currently listed A-C models don't seem like they'd do particularly well, given the bands, especially as AT&T deploys more bands. https://www.kimovil.com/en/where-to-buy-asus-zenfone-6 will show the band support vs the US carriers.
But we are getting a US release, so it may be another model variant not quite listed yet, which would have better band support. I'd be surprised if they released it as it.
The review from Android Police said it could barely connect to AT&T's LTE. That suggests limited band support in the version they were using. Perhaps a different version will be better?
TeutonJon78 said:
The currently listed A-C models don't seem like they'd do particularly well, given the bands, especially as AT&T deploys more bands. will show the band support vs the US carriers.
But we are getting a US release, so it may be another model variant not quite listed yet, which would have better band support. I'd be surprised if they released it as it.
Click to expand...
Click to collapse
The bhphotovideo listing appears to be the C version for the North American variant.
Edit: It could be filler though, as nobody is really sure what we are getting.
Superguy said:
The review from Android Police said it could barely connect to AT&T's LTE. That suggests limited band support in the version they were using. Perhaps a different version will be better?
Click to expand...
Click to collapse
I'm wondering if they didn't have the C variant that has the main AT&T LTE bands.
They didn't say, so it's possible they had an A or B variant. The C variant specs I say study lol like it had all of AT&T's bands. Could had have been wrong though.
Superguy said:
They didn't say, so it's possible they had an A or B variant. The C variant specs I say study lol like it had all of AT&T's bands. Could had have been wrong though.
Click to expand...
Click to collapse
Yeah, seems like it's just missing some capacity bands (29, 30, 66), but has all coverage bands (2, 4, 5, 12, 17).
i used it with T-Mobile and didnt get as great service as i did w/ my OnePlus 7 Pro. I believe it was Version A and only utilizing Bands 2 / 5.
JMillion said:
i used it with T-Mobile and didnt get as great service as i did w/ my OnePlus 7 Pro. I believe it was Version A and only utilizing Bands 2 / 5.
Click to expand...
Click to collapse
I think you definitely need Version C in the USA. What are the other T-Mobile bands?
bgrif004 said:
I think you definitely need Version C in the USA. What are the other T-Mobile bands?
Click to expand...
Click to collapse
The TMobile bands u need are 2, 4, and 12
For areas in smaller towns u may or may not need 71
Sent from my ASUS_Z01RD using Tapatalk
Received my Zenfone 6 from ASUS USA on Wednesday. No AT&T LTE connection! I do not know if it is version A B or C - is there any way to tell?
Somewhat disappointed since I got this to replace my Zenfone 2 that was working well with AT&T LTE. I made the unfortunate assumption that the 6 would work as well.
Is this something that could be added with a firmware update or will this phone never work with AT&T LTE?
tjsharkfan said:
Received my Zenfone 6 from ASUS USA on Wednesday. No AT&T LTE connection! I do not know if it is version A B or C - is there any way to tell?
Somewhat disappointed since I got this to replace my Zenfone 2 that was working well with AT&T LTE. I made the unfortunate assumption that the 6 would work as well.
Is this something that could be added with a firmware update or will this phone never work with AT&T LTE?
Click to expand...
Click to collapse
Where did u buy it from
Sent from my ASUS_Z01RD using Tapatalk
sedp23 said:
Where did u buy it from
Sent from my ASUS_Z01RD using Tapatalk
Click to expand...
Click to collapse
Directly from ASUS USA
tjsharkfan said:
Directly from ASUS USA
Click to expand...
Click to collapse
Look up your order on the site it should tell you which version phone you ordered
Sent from my ASUS_Z01RD using Tapatalk
sedp23 said:
Look up your order on the site it should tell you which version phone you ordered
What I see is:
Model Name:ZS630KL-S855-6G128G-BK
Part Number:90AI01W1-M00050
Anything here that decodes the variant?
Click to expand...
Click to collapse
That phone is compatible with AT&T so something odd going on there. Re-insert the sim? Different slot? A restart? You can check the system info, confirm it's WW. The region aspect (A,B, oe C) is confusing even though I know the ZenFone series well. What I can say is that North American variants make use of this style of identification: ZS630KL-S855-6G128G-BK. I suppose you could input your serial into the ASUS North American warranty checker and see if it gives you some type of information, like region. It's hard to imagine ASUS messing up their inventory but anything is possible.
MisterSavage said:
That phone is compatible with AT&T so something odd going on there. Re-insert the sim? Different slot? A restart? You can check the system info, confirm it's WW. The region aspect (A,B, oe C) is confusing even though I know the ZenFone series well. What I can say is that North American variants make use of this style of identification: ZS630KL-S855-6G128G-BK. I suppose you could input your serial into the ASUS North American warranty checker and see if it gives you some type of information, like region. It's hard to imagine ASUS messing up their inventory but anything is possible.
Click to expand...
Click to collapse
I do not see a warranty checker. Do you know the URL?
I did look through the tech specs and found what LTE bands each version supports:
A version FDD-LTE (Bands 1, 2, 3, 5, 7, 8, 20, 28), TD-LTE (Bands 38, 40, 41)
B version FDD-LTE (Bands 1, 2, 3, 4, 5, 7, 8, 18, 19, 26, 28), TD-LTE (Bands 38, 39, 41, 46)
C version FDD-LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 17, 18, 19, 26, 28), TD-LTE (Bands 38, 39, 41, 46)
Per the phonearena.com site, AT&T's primary band is 12/17 with 2, 4 & 5 used in some areas where they don't have 12/17. It looks like version C is necessary to support AT&T LTE.
I spent some time chatting with ASUS tech support about this and trying to determine what version this phone is. I was told that phones purchased in North America are version A. I guess this means no AT&T LTE here!
With respect to ASUS support? They barely know what they are talking about. B&H has a bands check and AT&T is supported. If any previous ZenFone models supported AT&T, then the new releases will as well. Google search "asus warranty check". That will find you the page. I'm not saying it's a solution but maybe it will say what region your phone is or if it's from a region not covered by US/North America warranty which would give you some answers. I will tell you this. Every ZenFone since ZenFone 2 works with AT&T. It's your sim or something else. The first step in dealing with ASUS? Don't believe a lot of what they tell you.
PS. I would also use that warranty check to see if your purchase date lines up with what that website/database tells you. Make a note of any differences because if the tool is wrong, be assured when you try to warranty your phone they will not believe the tool is wrong and you will need very clear proof of purchase. And? Of course a lot of times ASUS is completely wrong about warranty expiry dates.
I'm on T-Mobile, I can confirm at least band 2, 4 and 12 exist for this phone. So it should be a Version C in north American. No VoLTE for T mobile US, otherwise, everything is fine so far.

[Question] Unlocking additional LTE bands on K30 Pro Chinese version

I'm wondering if we can unlock additional LTE bands in k30 Pro chinese variant for people who bought the Zoom version. I read it can be done on old devices and bands are not removed by hardware, only locked. Here you can read some examples:
https://forum.xda-developers.com/mi-note-pro/how-to-unlock-lte-frequency-bands-mi-t3215880
https://forums.oneplus.com/threads/guide-how-to-unlock-additional-lte-bands-on-chinese-us-variants-of-oneplus-3.479445/
I hope an expert can throw some light about this and if it can be done on modern devices.
Not having band 20 on vodafone or virgin makes no difference in the U.K. This was an issue years ago as Europe only used band 20, Europe also use band 1,3 and 7 so really isn't a problem anymore. Please search what bands your country uses, it will more than likely use 20 still but the others will also be available. I'm using the zoom model.
gazza1888 said:
Not having band 20 on vodafone or virgin makes no difference in the U.K. This was an issue years ago as Europe only used band 20, Europe also use band 1,3 and 7 so really isn't a problem anymore. Please search what bands your country uses, it will more than likely use 20 still but the others will also be available. I'm using the zoom model.
Click to expand...
Click to collapse
Well, if you're living in Germany band 20 is essential. Otherwise you won't have signal on the countryside.
So I'm also quite curious about unlocking different lte bands especially on the k30 pro zoom edition.
dhaern said:
I'm wondering if we can unlock additional LTE bands in k30 Pro chinese variant for people who bought the Zoom version. I read it can be done on old devices and bands are not removed by hardware, only locked. Here you can read some examples:
https://forum.xda-developers.com/mi-note-pro/how-to-unlock-lte-frequency-bands-mi-t3215880
https://forums.oneplus.com/threads/guide-how-to-unlock-additional-lte-bands-on-chinese-us-variants-of-oneplus-3.479445/
I hope an expert can throw some light about this and if it can be done on modern devices.
Click to expand...
Click to collapse
This would be marvellous!!
vivede said:
Well, if you're living in Germany band 20 is essential. Otherwise you won't have signal on the countryside.
So I'm also quite curious about unlocking different lte bands especially on the k30 pro zoom edition.
Click to expand...
Click to collapse
Same applies for Netherlands unfortunately. I might just go for the global Poco F2 Pro but I kinda want the Zoom edition lol.
@dhaern
Some info how 5G bands were unlocked on other phones (tools involved QXDM, QPST, com.qtrun.QuickTest)
Guide how to unlock bands and 5G on 700mhz
https://forum.xda-developers.com/redmi-7a/help/5g-700mhz-unlock-t4114679
Enable 5G for OnePlus 8 series and OnePlus 7 5G
https://forums.oneplus.com/threads/enable-5g-for-oneplus-8-series-and-oneplus-7-5g.1239089/
X55 spec wise should is able to handle two sim 5G
How many times will this come up? Seriously it can't be done.
---------- Post added at 09:51 PM ---------- Previous post was at 09:48 PM ----------
dhaern said:
I'm wondering if we can unlock additional LTE bands in k30 Pro chinese variant for people who bought the Zoom version. I read it can be done on old devices and bands are not removed by hardware, only locked. Here you can read some examples:
https://forum.xda-developers.com/mi-note-pro/how-to-unlock-lte-frequency-bands-mi-t3215880
https://forums.oneplus.com/threads/guide-how-to-unlock-additional-lte-bands-on-chinese-us-variants-of-oneplus-3.479445/
I hope an expert can throw some light about this and if it can be done on modern devices.
Click to expand...
Click to collapse
the above link was posted 5 years ago, I'm not an expert but I tried every means possible on the OnePlus 3t, I was also told by people that knew more about it than me that it couldn't be done.
I tried on my old galaxy S4 never been successful
Looks like it's impossible on our phones - QPST sees the phone, but can't do anything with modem memory. Maybe because it's encrypted.
I don't really need band 20, but LTE-A band 7+7 or 7+3 is very needed. In Chinese 2020 models Xiaomi cuts off CA 7+7 support for some reason. My Redmi K20 holds LTE-A CA 7+7 easily.

Question Tencent with global ROM and 5G

I bought the Asus Rog phone 5 tencent edition with global ROM installed and my question is anyone managed to get 5G working on this version? I have a t-mobile SIM and I'm unable to get 5G at all. Thanks in advance.
orion4000 said:
I bought the Asus Rog phone 5 tencent edition with global ROM installed and my question is anyone managed to get 5G working on this version? I have a t-mobile SIM and I'm unable to get 5G at all. Thanks in advance.
Click to expand...
Click to collapse
Me too it didn't work be me too I tried everything, even the helpdesk at T-Mobile..
4G works fine, but I bought this phone for 5G! Some help and advice will be appreciated! Thanks Anyway!
Handeman707 said:
Me too it didn't work be me too I tried everything, even the helpdesk at T-Mobile..
4G works fine, but I bought this phone for 5G! Some help and advice will be appreciated! Thanks Anyway!
Click to expand...
Click to collapse
Glad it isn't just me. I will be going to T-mobile store and will see if they can do something in their system to change that. More information is always appreciated.
Update latest FIRMWARE Version WW18.0830.2102.88.
HunterTik said:
Update latest FIRMWARE Version WW18.0830.2102.88.
Click to expand...
Click to collapse
Already did and still not getting anything. Tried even resetting the mobile data settings and messing with APN and still no 5G. I checked my T-mobile account and it shows that my device is unknown to T-mobile and it says that it's not 5G capable. I think the answer is in T-mobile's own system.
orion4000 said:
Already did and still not getting anything. Tried even resetting the mobile data settings and messing with APN and still no 5G. I checked my T-mobile account and it shows that my device is unknown to T-mobile and it says that it's not 5G capable. I think the answer is in T-mobile's own system.
Click to expand...
Click to collapse
Ask T-mobile for a new 5g capable sim.
jutley said:
Ask T-mobile for a new 5g capable sim.
Click to expand...
Click to collapse
Went to T-mobile store and they told me my SIM is fine and the reason for not receiving 5G or 4G LTE was because T-mobile was unable to recognize the ROG phone 5 in their system. They gave me a phone number to their customer service and asked me to explain to them that the phone is 5G capable and hopefully they can fix this problem.
orion4000 said:
Went to T-mobile store and they told me my SIM is fine and the reason for not receiving 5G or 4G LTE was because T-mobile was unable to recognize the ROG phone 5 in their system. They gave me a phone number to their customer service and asked me to explain to them that the phone is 5G capable and hopefully they can fix this problem.
Click to expand...
Click to collapse
Hello,
Same problem only 4g working. Please let me know if you get it fixed makes no sense on a 1k phone with no 5g.
orion4000 said:
Went to T-mobile store and they told me my SIM is fine and the reason for not receiving 5G or 4G LTE was because T-mobile was unable to recognize the ROG phone 5 in their system. They gave me a phone number to their customer service and asked me to explain to them that the phone is 5G capable and hopefully they can fix this problem.
Click to expand...
Click to collapse
Was with t mobile chat for half n hr. No help with 5g. All they said was we working on new 5g towers in your area. But 5g was working on my rog 3.
Punjabistyles said:
Was with t mobile chat for half n hr. No help with 5g. All they said was we working on new 5g towers in your area. But 5g was working on my rog 3.
Click to expand...
Click to collapse
Yes they couldn't help me as well. The tech support said the phone was not in their system as it's not a t-mobile phone and therefore not possible to get 5G. And for the record the phone is not even receiving 4G LTE. The only thing the phone is receiving is 4G.
orion4000 said:
Yes they couldn't help me as well. The tech support said the phone was not in their system as it's not a t-mobile phone and therefore not possible to get 5G. And for the record the phone is not even receiving 4G LTE. The only thing the phone is receiving is 4G.
Click to expand...
Click to collapse
This is nonsense why is Asus lying and selling this phone as 5g. With only 4g working this phone is worth only maybe 400 dollars not 1000 dollars plus. Really mad, planning on returning this phone back. Any suggestions guys what latest phone is good apart from Samsung with good speakers and battery life?
Punjabistyles said:
This is nonsense why is Asus lying and selling this phone as 5g. With only 4g working this phone is worth only maybe 400 dollars not 1000 dollars plus. Really mad, planning on returning this phone back. Any suggestions guys what latest phone is good apart from Samsung with good speakers and battery life?
Click to expand...
Click to collapse
Either we wait for Asus official US release maybe they will push an update to fix this or if you have to return it I say go with One plus 9 pro as it seems the most compatible with T-mobile plus it's sold by T-mobile themselves.
There is a reason that so many of the sellers tell you to check the bands before purchasing the device for a specific carrier. It should also be noted that you cannot change the bands with a software update.
You can find the bands on https://www.gsmarena.com/asus_rog_phone_5-10715.php and then head over to T-Mobile and check https://www.t-mobile.com/support/coverage/t-mobile-network#tech to compare
5G bands1, 2, 3, 5, 7, 8, 12, 20, 25, 28, 38, 40, 41, 66, 71, 77, 78, 79 SA/NSA - Version 1 1, 3, 7, 8, 20, 28, 38, 41, 77, 78, 79 SA/NSA - Version 2, Version 3
5G​
Frequencies that can provide 5G:
Band n71 (600 MHz)
Band n41 (2.5 GHz)
Band n260 (39 GHz)
Band n261 (28 GHz)
Version 1 supports 5G just like any Samsung device out there. Versions 2 and 3, on the other hand, only have LIMITED support for 5G and SA cannot be used (Settings -> Mobile Network -> 5G SA Mode)
What this means, in the simplest possible terms, is that you CAN get 5G if the specific tower where you connect provides the band that your device supports. Not to throw salt on it, but Version 2 and 3 also lack 4G band 12, which is the extended range band for T-Mobile.
twistedumbrella said:
There is a reason that so many of the sellers tell you to check the bands before purchasing the device for a specific carrier. It should also be noted that you cannot change the bands with a software update.
You can find the bands on https://www.gsmarena.com/asus_rog_phone_5-10715.php and then head over to T-Mobile and check https://www.t-mobile.com/support/coverage/t-mobile-network#tech to compare
5G bands1, 2, 3, 5, 7, 8, 12, 20, 25, 28, 38, 40, 41, 66, 71, 77, 78, 79 SA/NSA - Version 11, 3, 7, 8, 20, 28, 38, 41, 77, 78, 79 SA/NSA - Version 2, Version 3
5G​
Frequencies that can provide 5G:
Band n71 (600 MHz)
Band n41 (2.5 GHz)
Band n260 (39 GHz)
Band n261 (28 GHz)
Version 1 supports 5G just like any Samsung device out there. Versions 2 and 3, on the other hand, only have LIMITED support for 5G and SA cannot be used (Settings -> Mobile Network -> 5G SA Mode)
What this means, in the simplest possible terms, is that you CAN get 5G if the specific tower where you connect provides the band that your device supports. Not to throw salt on it, but Version 2 and 3 also lack 4G band 12, which is the extended range band for T-Mobile.
Click to expand...
Click to collapse
I appreciate your help. The biggest question I have is how to tell which version of the phone you have. Mine at the time of purchase was listed as I005DA. I think Asus's biggest mistake was not releasing the phone in the US to begin with.
I am sorry for off topic.
I am planning on buying a ROG Phone 5 Tencent Games Editor phone, as this is the only version available to my local stores.
My question is, will this phone get OTA updates in international / global rom?
hellboy2703 said:
I am sorry for off topic.
I am planning on buying a ROG Phone 5 Tencent Games Editor phone, as this is the only version available to my local stores.
My question is, will this phone get OTA updates in international / global rom?
Click to expand...
Click to collapse
No it will not as far as I'm aware. But updating it is extremely easy. Just download the WW updates from Asus website and put it in your phone and restart the device and you should get a notification saying your phone has an update press on update and wait for it to finish. Your phone doesn't need to be rooted or anything at all.
I ended up returning it guys, not getting 5g is highly unacceptable in today's world. I got a Sony 1 ii for now it's quite good and gets 5g. Will get the Sony 1 iii in few months once it comes out.
orion4000 said:
I appreciate your help. The biggest question I have is how to tell which version of the phone you have. Mine at the time of purchase was listed as I005DA. I think Asus's biggest mistake was not releasing the phone in the US to begin with.
Click to expand...
Click to collapse
There will be US version with proper US bands support somewhere in May or June according to press release. For now you have to wait for announcement
ASUS Republic of Gamers Announces ROG Phone 5 Series and Mobile Gaming Accessories | News|ASUS USA
Fremont, California (March 10, 2021) - ASUS Republic of Gamers (ROG) today unveiled the powerful new ROG Phone 5 series and a lineup of accessories, including a gaming headse
www.asus.com
orion4000 said:
I appreciate your help. The biggest question I have is how to tell which version of the phone you have. Mine at the time of purchase was listed as I005DA. I think Asus's biggest mistake was not releasing the phone in the US to begin with.
Click to expand...
Click to collapse
Excuse the rant for a minute, but there are a whole bunch of eBay and other sellers out there passing off their reflash devices as new, which makes it really hard for anyone to know what they bought because you get a Tencent device with a WW ROM and a manual in Chinese with the global apps.
The easiest way to know which device you have is to look in the box where the case and SIM pin were located. There should be a wax paper sheet with two black stickers on it. That will give you the exact model number.
If you got anything higher than 12GB RAM, it's Chinese. The European 16GB release isn't until the end of May and the Pro / Ultimate will come after that. The US was estimated for Q2, but it will also be the 12GB in the first release. If you got one claiming to be US, it's probably European (or Chinese).
twistedumbrella said:
Excuse the rant for a minute, but there are a whole bunch of eBay and other sellers out there passing off their reflash devices as new, which makes it really hard for anyone to know what they bought because you get a Tencent device with a WW ROM and a manual in Chinese with the global apps.
The easiest way to know which device you have is to look in the box where the case and SIM pin were located. There should be a wax paper sheet with two black stickers on it. That will give you the exact model number.
If you got anything higher than 12GB RAM, it's Chinese. The European 16GB release isn't until the end of May and the Pro / Ultimate will come after that. The US was estimated for Q2, but it will also be the 12GB in the first release. If you got one claiming to be US, it's probably European (or Chinese).
Click to expand...
Click to collapse
This is super helpful information. Really want that US release. Could please you share the link where you got this information?

Categories

Resources