Hi,
I got a Samsung S3 Frontier, but it won't connect to the app anymore, even though it does connect to my phone.
I've tried everything, even factory resets. After the factory reset it works for a while but after that it just won't connect to the gear app anymore. I'm reading that quite some people have this problem, but I didn't find a solution for me yet.
I've done all the updates.
In short:
Is connected to my phone through bluetooth
If I press 'connect' on the gear app, it says it can't connect
It works for a bit after a factory reset, but overnight the problem reoccurs
The watch is saying it's in standalone mode
Device specs:
OnePlus 6 A6003
Gear S3 Frontier SM-R760
I hope someone knows a solution to this annoying problem
I have the same issue. S3 shows no connection symbol.
Nothing helps:
- Restart phone
- Restart S3
Have you found a solution?
Related
hello all,
i dont know what i was thinking when i forced closed gear app and it services, and the Samsung accessory service as well, and now my i cant connect to my gear anymore
i have done a light reset and factory reset to my gear s2, and am not able to make it to connect again to my note 3 anyway
also i have uninstalled the gear app and reinstalled again and unpairing the watch , but still its not connecting, it is getting stuck at connecting to gear ,
i tried connecting the gear to other phone it worked, but with my note it is not working , any suggestions ?
***Update - Never mind fixed it by a factory reset of my phone
Connecting to phone with S2
I try to make a phone call from my watch and get the message "connect to bluetooth" I touch the tick for yes and my watch and phone are connected straight away. It never seems to connect otherwise, but connects every time this way, so that's what I do. Wrong way, but it works
Geoffpops
For Future Reference - Ideal way to reconnect if you face issues
Ideally, you would not need a full reset of your phone, clearing the data of all the following should work fine -
1) Gear Manager
2) Samsung Accessory Service
3) Samsung Accessory System Providers
yamensati said:
hello all,
i dont know what i was thinking when i forced closed gear app and it services, and the Samsung accessory service as well, and now my i cant connect to my gear anymore
i have done a light reset and factory reset to my gear s2, and am not able to make it to connect again to my note 3 anyway
also i have uninstalled the gear app and reinstalled again and unpairing the watch , but still its not connecting, it is getting stuck at connecting to gear ,
i tried connecting the gear to other phone it worked, but with my note it is not working , any suggestions ?
***Update - Never mind fixed it by a factory reset of my phone
Click to expand...
Click to collapse
Recent update or something seems to have bricked my ability to connect to my gear. I've reset the gear, uninstalled and reinstalled, all to no avail. Even cleared data on accessory service.
Hangs on connecting to gear? Anyone else having that happen?
hkbladelawhk said:
Recent update or something seems to have bricked my ability to connect to my gear. I've reset the gear, uninstalled and reinstalled, all to no avail. Even cleared data on accessory service.
Hangs on connecting to gear? Anyone else having that happen?
Click to expand...
Click to collapse
I am able to connect to my Note 4, but after the update I stopped receiving notifications. I restored the watch, tried everything in the notification manager and nothing happened. Then I turned offline mode on and off and it started working. But I turned off the watch over night and got the same issue again. Until now nothing made it work. Plus my watchface doesn't recognize the battery on the phone properly, so I guess it must be a connectivity issue. Tried everything on bluetooth and nothing. The watch became useless. I search for a new update every hour on the app but nothing shows up. Hope they solve it quickly.
2 days ago i had an update for my Note 4. Since than my Bluetooth is acting up like every 10 minutes. Either is closes and restarts on his own or simply disconnects. As my only device connected through BT is my S2 watch... i can't be sure its Note's4 fault... but its most likely
Sent from my SM-N910F using Tapatalk
Hey guys, wondering if anyone could help on here. Upgraded to the latest PK5 (Singapore) through my note 4, for my R720 a few days ago. After the reboot, i coild no longer get my S2 to connect to the Gear app. So i did a soft reset and now, all my watch shows is the screen stating: "Reactivation lock is enabled on your Gear. On your phone, sign in to the same Samsung account that was used to lock the Gear."
Trouble is, I am using the same Samsung account and though the S2 pairs with my note 4 via bluetooth, it never connects to my phone. I cannot even hard reset it, as the Recovery option on bootup is now gone, with the new firmware. I have tried uninstalling the Gear app, removing my Samsung account and adding it back, together with re-installing the Gear app, but to no avail. Other devices such as my bluetooth earpiece all pair and work flawlessly with my phone, so it cannot be that the phone's bluetooth is faulty. I also doubt it was a bad firmware update, as the S2 was working perfect (except connecting to my phone) after the update.
Any help would be much appreciated. [emoji4]
*Managed to hard reset it, but still not able to connect. sigh...
Sent from my SM-N910G using Tapatalk
Folks hopefully someone can help me with this problem.
I have the gear S3 Frontier and its been perfect since launch but since the last update R760XXU2BQC5 my Bluetooth seems to have gone a little wonky.
My phone is Samsung s7 Edge but since this update my gear refuses to reconnect to the phone at any stage automatically. I can manually reconnect it no problem but this is basically making my gear unusable. Once I leave Bluetooth range the watch goes into stand alone mode and will never come out of it. I've to search again via Bluetooth on my phone to reconnect.
I've tried resetting the gear deleting the gear app on my phone and I cannot get it to work.
Any help greatly appreciated
I had the same problem on my Note 4. I had to reset the watch, then on your phone, go to settings, application manager and look for gear. You'll see that there are 2 entries on the list, named "gear s plug in" and "samsung gear". You need to clear all the data from both of these. Now delete the samsung gear app, reinstall it and this should fix your issue. This was trial and error to begin with, but if you follow these exact steps you should be fine.
Legend mate cheers I deleted one but never noticed the second one
Nice one, did that fix it?
Did for me as I had the exact same problem (thanks Google)
Got my S8+ at launch, reset my Gear 2 running Tizen and quickly had it paired using both the Gear app and Samsung Health.
Everything was running just fine until a about a week ago when the pairing stopped. I decided to reset the Gear 2 and re-pair it to my S8+.
After several unsuccessful tries, here's what happens:
1. Reboot phone and wait for boot to complete.
2. Start the Gear app (v2.2.17022862) on the phone.
3. From the Gear app select "Connect new Gear."
4. Power on the Gear 2 and select "Next / Next"
5. Back to the app on the phone select "Gear 2 (XXXX)"
6. Get a Blue tooth pairing request on both devices and confirm on both of them.
7. The Gear 2 shows "Waiting for confirmation from Gear Manager" and the Gear app on the phone shows "Connecting to Gear..."
8. Minutes pass and nothing else happens.
IOW, the Bluetooth pairing is successful but the actual link between the devices never finishes.
Any idea what I might try next to get this working?
TIA,
RIch
Having similar issue. eventually got a connection failed. This worked originally then I did the OTA update (I have an unlocked S8+) and the Bluetooth started acting up.
One post said unpair everything and now I cant get the phone to reconnect. Eventually Bluetooth recognizes the Gear2 and the Gear Manager (as disconnected).... and the watch stays in that factory reset mode.
Not sure exactly how, but I got mine working. After unpairing the Bluetooth connection, I also cleared the cache and data on both the Samsung Gear app and the Samsung Health app then removed both apps from my S8+ rebooting many times along the way. After reinstalling the Gear app and the Health app I was able to eventually get the pairing to be successful.
Sorry I can offer better detailed guidance. I hope you get yours working again too.
Thanks... I tried clearing S-Health's\Samsung Connect cache, unpairing the watch, deleting Gear Manager, and restarting. That didn't work. I'll give it another try.
Just out of curiosity, have you disabled anything like Bixby or Svoice? I have both disabled... I tried reenabling them before but that didn't help.
Nope. While I don't use either, both Bixby and SVoice remain active. Sorry I can't help more.