Network Issue with Pixel One - Google Pixel Questions & Answers

Hi,
I bought a google pixel one from ebay.com (USA). The seller says it is network unlocked for ATT and other GSM carriers. However, when I tried to use it in India for airtel/idea/Jio, there is no network. It detects the SIM card but stays at emergency calls only. I dont want to go through the shipping hassles back to USA. Any troubleshooting help will be appreciated.
Thank you.
Rajesh

Have you tried manually choosing your carrier? Also, make sure APN settings are correct.

Related

[Q] Infuse working 3G on other sim cards

i am currently traveling around and i have bought the sim unlock code for the Infuse and it works great. i can use the sim cards from Taiwan and South Africa without a problem.
But the 3G capability on the sim cards are not working on the Infuse. i tried with my other phone i bought unlocked GS2 (international version) and the 3G was working great
do i need to root in order for the Infuse to be able to connect to 3G with other country's sim card? or i just need to do some setting on the phone?
please help, it's annoying carrying this big phone and unable to use it properly
thanks
You will probably need to put in the correct APN settings for your carrier. Many of the other ROMs will update the APN automatically, but the stock
ROM does not.
Sent from my SGH-I997 using XDA App
wuufer001 said:
i am currently traveling around and i have bought the sim unlock code for the Infuse and it works great. i can use the sim cards from Taiwan and South Africa without a problem.
But the 3G capability on the sim cards are not working on the Infuse. i tried with my other phone i bought unlocked GS2 (international version) and the 3G was working great
do i need to root in order for the Infuse to be able to connect to 3G with other country's sim card? or i just need to do some setting on the phone?
please help, it's annoying carrying this big phone and unable to use it properly
thanks
Click to expand...
Click to collapse
As PVD04 said thats an APN problem, go into google and search for the company you like for example i use 3g here in mexico and i typed " Telcel APN configuration" (Telcel is my carrier)
Do the same for your carrier on the country you currently are, then go into--->Settings--->Wireless and network--->Mobile Networks--->APN (access Point Names) and configure a new one typing the data you found about your overboard carrier.
That will fix it.
Also... i know its already done but... you dont need to buy the unlock code" many samsung phones can be unlocked for free Infuse can, searchf or the "how to unlock" thread next time =)
http://forum.xda-developers.com/showthread.php?t=1176886&highlight=unlock
http://forum.xda-developers.com/showthread.php?t=1093476

[Q] JB Global Mode and Data connectioin

I was all excited to get the Verizon JB update because of the rumoured "Global Mode", thinking I'd be able to pop in a SIM card from a different provider when travelling overseas.
However, gauging from comments on other forums, it seems that Verizon still keeps the phone locked, and allows only voice connection when the user goes on a different network when travelling outside of the US... Obviously, it won't work with competitors' network such as AT&T or T-Mobile...
The general consensus ( I won't be travelling for 5 weeks so I can't confirm this ) is that there isn't a way to enter the APN when a new SIM card is inserted and the users are only able to make phone calls with the new cell provider, but no data connections are feasible.
Can someone please chime it? Have you been successful in using data connection on your Verizon SG3 when travelling overseas? If so, how did you manage to enter the APN setting?
any input is greatly appreciated...
cheers,
James.
james changstein said:
I was all excited to get the Verizon JB update because of the rumoured "Global Mode", thinking I'd be able to pop in a SIM card from a different provider when travelling overseas.
However, gauging from comments on other forums, it seems that Verizon still keeps the phone locked, and allows only voice connection when the user goes on a different network when travelling outside of the US... Obviously, it won't work with competitors' network such as AT&T or T-Mobile...
The general consensus ( I won't be travelling for 5 weeks so I can't confirm this ) is that there isn't a way to enter the APN when a new SIM card is inserted and the users are only able to make phone calls with the new cell provider, but no data connections are feasible.
Can someone please chime it? Have you been successful in using data connection on your Verizon SG3 when travelling overseas? If so, how did you manage to enter the APN setting?
any input is greatly appreciated...
cheers,
James.
Click to expand...
Click to collapse
Download APN Global from the play store, once the international SIM is inserted, run the program and it should pull in the needed APN info....I've not tried it, only read about it on other forums.....so good luck
Follow the instructions here and you'll be good to go
http://forum.xda-developers.com/showthread.php?t=1809314
[GUIDE] Set up Verizon Galaxy S3 as World GSM Phone (confirmed working)
Sent from my SPH-L710 using xda premium
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WiFi Calling on Factory Unlocked S8+

A couple of weeks back, I purchased a factory unlocked S8+ Model #G955U1, Baseband Version G955U1EU1AQE3 (The AT&T Galaxy S8+ has different Model and Build #s), inserted my AT&T SIM card and have been using it since. Then I decided to activate WiFi calling, however, unlike my wife's iPhone 7, my Galaxy does not have the option to enable WiFi calling (this option should be under Settings>Connections). After some research, I found out that this a carrier feature which AT&T must provision. When I asked them to do it, they provisioned it on my wife's iPhone 7 but not on my Galaxy, so I called them again and asked them to provision it on the Galaxy. Although they insist that they did, the feature does not show up on under AT&T Devices (It shows up under the iPhone but not the Galaxy). After spending no less than two hours speaking to three agents, I learned that AT&T does not have in their data base the IMEI number of the Galaxy because it was not purchased through them. So obviously, not having an IMEI number, the WiFi calling feature is not going to be pushed to my Galaxy. Not being able to solve the problem, they escalated it to another level who is supposed to contact me two days from now. A friend purchased his Galaxy S8+ through AT&T and the WiFi calling option is there in Settings>Connection and he is able to toggle it on or off. When I used AT&T's IMEI Verification tool, the result was "Device is compatible but we cannot find matching SIM card".
Any and all input would be appreciated.
Same here. Looks like wifi calling is not a feature that is available on the unlocked version unfortunately. Same with using LTE while on calls and built in visual voicemail :/
You have some advantages going unlocked but you lose some things too.
Sent from my iPhone using Tapatalk
But you can always use Odin to flash the ATT firmware to the unlocked device. There's plenty of threads here regarding this very subject.
Mr. Orange 645 said:
But you can always use Odin to flash the ATT firmware to the unlocked device. There's plenty of threads here regarding this very subject.
Click to expand...
Click to collapse
True, just keep in mind that future att updates can't be done via OTA - which can be a pain too.
Sent from my iPhone using Tapatalk
With the unlocked s8+ i've found that wifi calling and volte only worked on T-Mobile, I tried it with T-Mo and verizon. It stinks that ATT cant be more like T-Mo with accepting non branded devices
Poison423 said:
With the unlocked s8+ i've found that wifi calling and volte only worked on T-Mobile, I tried it with T-Mo and verizon. It stinks that ATT cant be more like T-Mo with accepting non branded devices
Click to expand...
Click to collapse
Same here. No issues with wi-fi calling on T-Mobile network. I also have the same unlocked phone.
Edited. Read the thread
Gr8man001 said:
Same here. No issues with wi-fi calling on T-Mobile network. I also have the same unlocked phone.
Click to expand...
Click to collapse
I am pleasantly surprised and a bit puzzled because when I spoke to T-Mobile Tech yesterday, she could not confirm if WiFi calling will work on unlocked S8+. If I can be assured that it will work, I will switch to T-Mobile.
Please do me a great favor and check if your unlocked S8+ has the same Model and Build Numbers as mine. Here are my numbers:
Model #G955U1
SM-G955UZKAXAA
Baseband Version G955U1EU1AQE3
Thank you.
TheBoozer said:
I am pleasantly surprised and a bit puzzled because when I spoke to T-Mobile Tech yesterday, she could not confirm if WiFi calling will work on unlocked S8+. If I can be assured that it will work, I will switch to T-Mobile.
Please do me a great favor and check if your unlocked S8+ has the same Model and Build Numbers as mine. Here are my numbers:
Model #G955U1
SM-G955UZKAXAA
Baseband Version G955U1EU1AQE3
Thank you.
Click to expand...
Click to collapse
All the information you provided matched with my phone. As a matter of fact, I also tried my friends SIM who is on MVNO called Mint Mobile that runs on T-mobile network. Mint also allowed me to make wi-fi calling. I am surprised that t-mobile rep could not confirm this feature because this feature is on by default! If I don't want to make wifi calls, I have to turn it off. The only little annoying part is that you get constant notification," Calls will be made over WiFi". Even when you block this notification, it will reappear on the reboot
Gr8man001 said:
All the information you provided matched with my phone. As a matter of fact, I also tried my friends SIM who is on MVNO called Mint Mobile that runs on T-mobile network. Mint also allowed me to make wi-fi calling. I am surprised that t-mobile rep could not confirm this feature because this feature is on by default! If I don't want to make wifi calls, I have to turn it off. The only little annoying part is that you get constant notification," Calls will be made over WiFi". Even when you block this notification, it will reappear on the reboot
Click to expand...
Click to collapse
Thank you indeed for your response. When I got my S8+ and before inserting AT&T SIM, this feature was NOT listed under Settings>Connections. I was informed by a Samsung agent that the carriers will push this feature to the phone through their SIM after they provision the feature. So now since my SIM is AT&T and my phone is unlocked, and its IMEI number is not in AT&T's data base, I don't have the feature listed.
Unfortunately, I can't comment on at&t network. On t-mobile, I did not have to do anything except during the initial setup, I was asked if I was ok to make wifi phone calls when a wifi connection was available & the signal was strong. I still have the option not to use this feature. You may wantvto visit a t-mobile store or find a friend who is on t-mobile network. It might not be a bad idea to reset the phone (after backing up) when you get the new sim card. Good luck ?
Gr8man001 said:
Unfortunately, I can't comment on at&t network. On t-mobile, I did not have to do anything except during the initial setup, I was asked if I was ok to make wifi phone calls when a wifi connection was available & the signal was strong. I still have the option not to use this feature. You may wantvto visit a t-mobile store or find a friend who is on t-mobile network. It might not be a bad idea to reset the phone (after backing up) when you get the new sim card. Good luck ?
Click to expand...
Click to collapse
Very good advice, thank you again for all your help.
on my s8+ wifi calling option is found in the phone settings , simply open the phone app hit those 3 dots , choose settings and wifi calling is at the bottom of the options .
peekie said:
on my s8+ wifi calling option is found in the phone settings , simply open the phone app hit those 3 dots , choose settings and wifi calling is at the bottom of the options .
Click to expand...
Click to collapse
I switched yesterday from AT&T to T-Mobile and immediately the wifi calling showed up in Phone Settings as you mentioned. However before switching from AT&T to T-Mobile, wifi calling was not anywhere to be found.
TheBoozer said:
I switched yesterday from AT&T to T-Mobile and immediately the wifi calling showed up in Phone Settings as you mentioned. However before switching from AT&T to T-Mobile, wifi calling was not anywhere to be found.
Click to expand...
Click to collapse
That's because WiFi calling and VoLTE are not available on ATT using the US Unlocked device. You have to either buy an ATT carrier version, or flash the ATT firmware to your current device.
Try to reset to factory defaults with sim inside
I'm on Argentina and with unlocked software i got wifi calling when the device is set up with my sim inside
Mr. Orange 645 said:
That's because WiFi calling and VoLTE are not available on ATT using the US Unlocked device. You have to either buy an ATT carrier version, or flash the ATT firmware to your current device.
Click to expand...
Click to collapse
I found that after wasting several hours with AT&T's techs. The 3rd option is to dump AT&T and switch to a carrier that has wifi calling available for unlocked S8/S8+ phones such as T-Mobile.
Wi-Fi Calling works great for me
TheBoozer said:
A couple of weeks back, I purchased a factory unlocked S8+ Model #G955U1, Baseband Version G955U1EU1AQE3 (The AT&T Galaxy S8+ has different Model and Build #s), inserted my AT&T SIM card and have been using it since. Then I decided to activate WiFi calling, however, unlike my wife's iPhone 7, my Galaxy does not have the option to enable WiFi calling (this option should be under Settings>Connections). After some research, I found out that this a carrier feature which AT&T must provision. When I asked them to do it, they provisioned it on my wife's iPhone 7 but not on my Galaxy, so I called them again and asked them to provision it on the Galaxy. Although they insist that they did, the feature does not show up on under AT&T Devices (It shows up under the iPhone but not the Galaxy). After spending no less than two hours speaking to three agents, I learned that AT&T does not have in their data base the IMEI number of the Galaxy because it was not purchased through them. So obviously, not having an IMEI number, the WiFi calling feature is not going to be pushed to my Galaxy. Not being able to solve the problem, they escalated it to another level who is supposed to contact me two days from now. A friend purchased his Galaxy S8+ through AT&T and the WiFi calling option is there in Settings>Connection and he is able to toggle it on or off. When I used AT&T's IMEI Verification tool, the result was "Device is compatible but we cannot find matching SIM card".
Any and all input would be appreciated.
Click to expand...
Click to collapse
To access Wi-Fi calling you need to open your phone app and hit the settings button in the top right corner and then scroll all the way to the bottom and it will be there.
Goldenstreak76 said:
To access Wi-Fi calling you need to open your phone app and hit the settings button in the top right corner and then scroll all the way to the bottom and it will be there.
Click to expand...
Click to collapse
Unlocked US version it isn't there on AT&T.
This is a Samsung Issue not AT&T...according to Samsung
The following is a record of your online chat.
General Info
Chat start time November 15, 2017 3:42:19 PM EST
Chat end time November 15, 2017 4:00:23 PM EST
Duration (actual chatting time) 00:18:03
Operator Rohit K
Chat Transcript
Info: Thank you for choosing to chat with us. An agent will be with you shortly.
Info: You are now chatting with Rohit K.
Rohit K: Hi, thank you for reaching out to Samsung Technical Support. How may I assist you?
You: how do i turn on HD voice on my s8+ on the att network?
Rohit K: I'll help you with the required information.
You: wi fi calling
Rohit K: Here are the steps.
Rohit K: Go to Settings. Tap Advanced Calling under WIRELESS NETWORKS. Tap Advanced Calling again to turn it On or Off.
You: I've gone through the steps outlined in your Wi-Fi calling setup but when I do the search no wi-fi calling shows up in the search
Rohit K: Just to confirm, is it a unlocked phone?
You: yes
Rohit K: Unfortunately, we cannot use the wifi calling option on the unlocked phones. Samsung is working on this issue.
You: That's odd....you would think it would work better. HOw long has it been an issue?
You: I just got my phone yesterday
Rohit K: The WiFi calling feature is disabled on the unlocked phones, as we can use any carrier on the unlocked phones.
Rohit K: You'll find it on the carrier enabled phone.
You: How can I exchange this phone for a new att phone
Rohit K: May I know the place of purchase?
You: Samsung.com
Rohit K: Yes, you can return the phone with in 15 days from the date of purchase.
Rohit K: We have a dedicated order support team, for your convenience I'll share the contact number of our dedicated team. Once contact them, they'll help you in exchanging the phone.
Rohit K: you may call us toll-free at 855-726-8721,
seven days a week, 9 a.m.-9 p.m. EST with your order
number.

Question Compatibility with AT&T

I've done what I thought was a good amount of research before buying the ROG Phone 5. Everything I have been able to find is it will work on AT&T's network. Specifically I bought model 1005DC which was described as the "Global" version as well as the NON Tencent Games version. AT&T's own site says they support the ROG 5 model 1005D, 1005DA and 1005DC but I have not had any luck. The phone recognizes the SIM card but I get no cellular data and am unable to make phone calls. Is there something I'm missing or is there a specific model that is 100% confirmed to work on AT&T?
Did you buy it from the Asus store for your country? That would be the one that's confirmed to work.
The Asus store for my country is and has been sold out like everything else. I bought it from a 3rd party retailer that operates and ships from my country but it still didn't work.
You might not have a compatible model. It's common with third-party sellers.
It may also have a faulty SIM reader. That's been going around. Make sure you are using slot 1 with a single card.
Assuming you have the correct device to operate on US bands with ATT, make sure you are using the proper APN. The ones that works best for me phone is "nxtgenphone"
After you set APN, reboot device and wait a few minutes. If that does not work, reset your network information (Settings>System>Reset Options> Reset Wifi, mobile and Bluetooth) and see if that helps.
Your last option would be to call ATT and make sure they have proper IMEI etc for your device, and ask them to repovision as a last resort.
5G APN Collection
Warning: Setting an APN will NOT make 5G work if your carrier does not support your hardware frequencies. These are carrier settings, not magic beans. T-Mobile (US) APN Name T-Mobile US APN fast.t-mobile.com Proxy Not set Port Not set...
forum.xda-developers.com
I had actually done all of that already short of calling AT&T. I ended up giving up on trying to get it to work, returned the phone and got a ROG 3 instead. Worked perfectly right out of the box. Thank you all for the help.

Question Can't seem to get my att phone to work on t-mobile (assurance) work please 😣 help

I just purchased a new galaxy a12 that was pre-installed with att firmware. I had the device network unlocked by att . I have been told from many sources that att phone and tmobile phones are the same type of network and so my active assurance wireless Sim should work fine in the phone I purchased since assurance is on the t-mobile network.. it shows my assurance number in the Sim information and shows assurance in the apn settings but won't connect to data dating the Sims not registered on the network ... how can I get the Sim to connect with the network with this new phone. Would the easiest fix be to just flash with something and if so how can I do that. Thank you for your time!!!
JMoney$hot said:
I just purchased a new galaxy a12 that was pre-installed with att firmware. I had the device network unlocked by att . I have been told from many sources that att phone and tmobile phones are the same type of network and so my active assurance wireless Sim should work fine in the phone I purchased since assurance is on the t-mobile network.. it shows my assurance number in the Sim information and shows assurance in the apn settings but won't connect to data dating the Sims not registered on the network ... how can I get the Sim to connect with the network with this new phone. Would the easiest fix be to just flash with something and if so how can I do that. Thank you for your time!!!
Click to expand...
Click to collapse
Mess around with the settings, I have a phone that was unocked, and it works fine from AT&T to Google Fi (Which is T-Mobile based), so flashing wouldn't equal to the problem being solved, you should go to networks and select it manually.

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