Had anyone experienced their device being unlocked while in their pocket. Mine had several times, even some quick toggles have been changed from where I had them set. Apps opened, not just opened but digging into multiple button presses. Even today mi wife says I called her twice while phone in pocket. I use fingerprint security with pin backup and somehow phone is bypassing both of theses in my pocket. I've tried numerous times to replicate out of my pocket with no avail. I'm on stock TMobile no mods or rooted.
anoymonos said:
Had anyone experienced their device being unlocked while in their pocket. Mine had several times, even some quick toggles have been changed from where I had them set. Apps opened, not just opened but digging into multiple button presses. Even today mi wife says I called her twice while phone in pocket. I use fingerprint security with pin backup and somehow phone is bypassing both of theses in my pocket. I've tried numerous times to replicate out of my pocket with no avail. I'm on stock TMobile no mods or rooted.
Click to expand...
Click to collapse
It happened many times for me.. you might be having Smart Lock enabled... even then, proximity sensor on OnePlus 7 Pro isn't good.. but disabling smart Lock should fix your issue
Yeah I checked and smart Lock has always been off
I encountered the same issue today
anoymonos said:
Yeah I checked and smart Lock has always been off
Click to expand...
Click to collapse
Weird. Do you have fingerprint lock enabled?
Yes I do. From what I can find on the web previous OnePlus devices had a Pocket Mode which is not present on the 7 pro. But viewing T-Mobiles website under settings list it shows it is in the utilities section under settings. But not on my phone. I even searched for it with the search option at the top of settings menu.
I've also noticed that in settings under utilities there is a section called app locker, when I click on it, it asks for pin and then just resorts back to the utilities menu giving me no option to add apps to list. It does nothing.
anoymonos said:
Yes I do. From what I can find on the web previous OnePlus devices had a Pocket Mode which is not present on the 7 pro.
Click to expand...
Click to collapse
What Pocket Mode did (I had it on my 3T) was ignore screen touches, if the proximity sensor sensed an object nearby (assuming it was your pocket).
Even without Pocket Mode, a press on the screen, or movement of the gyro should only turn on the "ambient display" screen. You can't do anything from that screen except scan your fingerprint (which you confirmed you have fingerprint security enabled). So I'm puzzled how the butt dials or other things occurred in your pocket.
I suppose it's possible the power button is being accidentally pressed in your pants. Which brings up the lock screen - slightly different from the ambient display screen, as it gives access to the quick toggles, camera and voice assist. But it would seem like a strange combination of accidental power button pressing and screen touches happening in your pants, to make the things you mentioned happen. TWSS
Also the fingerprint is disabled whenever I take my phone out of pocket,It says too many attempts
Yes I also get that message
RISHI RAJ said:
Also the fingerprint is disabled whenever I take my phone out of pocket,It says too many attempts
Click to expand...
Click to collapse
Got this very message this evening along with flight mode being activated. Pocket mode badly needs to be reintroduced by OnePlus
Can anyone who has converted to international firmware confirm that pocket mode is or is not present in the settings under utilities?
anoymonos said:
I've also noticed that in settings under utilities there is a section called app locker, when I click on it, it asks for pin and then just resorts back to the utilities menu giving me no option to add apps to list. It does nothing.
Click to expand...
Click to collapse
Why don't you put on your pocket with the screen facing outside?
Sent from my POCOPHONE F1 using Tapatalk
Hank87 said:
Why don't you put on your pocket with the screen facing outside?
Click to expand...
Click to collapse
Because of the job that I have. I work with heavy steel sharp and blunt edges , not willing to chance my beautiful screen
anoymonos said:
Can anyone who has converted to international firmware confirm that pocket mode is or is not present in the settings under utilities?
Click to expand...
Click to collapse
Not to be found :good:
I've had the same issue, but temporarily solved or at least appears to have by turning off lift to wake
Never had lift to wake on as I assumed it would cause issues like this
Hey Guys what screen mode Do You use,I used Nature mode but it's on a warmer side & can't adjust sliders.Can I change through a custom kernel?
If you just look in the settings there is custom mode under natural that allows adjustment. Stock room stock kernel.
anoymonos said:
If you just look in the settings there is custom mode under natural that allows adjustment. Stock room stock kernel.
Click to expand...
Click to collapse
In advanced there is but nothing in nature mode
Related
Hi all,
I am using smart cover for my mate 7, my question is how can I customis or edit the smart cover lock screen to add for example extra page or open, dial, send SMS, open the open the call log or change the background!
Thanks
I had same question , tried many times but couldnt change smart cover picture . also i am unable to find smart lock ? having problem connecting bluetooth to my win 10 vaio, it is connected but i cant send data from phone to pc ! it fails . but i can receive from pc to phone.
Same problem for me with Lollipop on me MT7-LT10
I have upgrade my phone (in local) with the official B324 and i can't change the smartcover background, even when i try to change it by the theme menu, its always the picture with a bridge.
@ sabkt : the smart lock is for me in the "locksreen" menu in "other" section
One more here how we can change this ????
Same. I am done with Huawei. First they take years to update, we'll probably never even see Android 6. Their build quality equals total ****. I have had a replaced display by service center 2 TIMES NOW for screen bleed of whites and other lighter colors (in the middle of the screen, random places, etc. And then they manage to screw up one of the things they got right. The old clock and music player were amazing.
Same problem ... no solution???
Same problem here, and the impossibility to change the background it's very annoying
Whilst I wish I could change the picture, I don't miss music from the lock screen. I use PlayerPro and the built-in Music would override it on the lock screen plus it was forever randomly starting (Presumably I was catching the lock screen accidentally).
I having the Same problem too. After the update, I only can see miss call and message notification. I not able to see other than that to notification. Does anyone know how to configure this?
Same problems with me.
Is there some third party app which can to change default bridge picture theme on lolipop?
Also annoyed by this new lock. Want to at least be able to change wallpaper there.
Sent from my HUAWEI MT7-L09 using Tapatalk
Maybe new B331 have solved this???
Sent from my SHIELD Android TV using Tapatalk
This seems to be a general problem for Huawei/Honor phones.
I can not adjust anything on my Huawei G8 smart cover screen either. It's not the background picture that annoyes me, but that no notifications are display (except that the phone is ringing). Luckily I can switch off the smart cover screen. This way I can see the notification bar at least. Since I have enabled to show the notifications with a swipe over the fingerprint sensor I can view the top most notifications w/o opening the cover.
gabry3795 said:
Same problem here, and the impossibility to change the background it's very annoying
Click to expand...
Click to collapse
RomanLeonH501 said:
Same problem ... no solution???
Click to expand...
Click to collapse
Extornia said:
Same. I am done with Huawei. First they take years to update, we'll probably never even see Android 6. Their build quality equals total ****. I have had a replaced display by service center 2 TIMES NOW for screen bleed of whites and other lighter colors (in the middle of the screen, random places, etc. And then they manage to screw up one of the things they got right. The old clock and music player were amazing.
Click to expand...
Click to collapse
yaser250 said:
One more here how we can change this ????
Click to expand...
Click to collapse
elringer said:
Same problem for me with Lollipop on me MT7-LT10
I have upgrade my phone (in local) with the official B324 and i can't change the smartcover background, even when i try to change it by the theme menu, its always the picture with a bridge.
@ sabkt : the smart lock is for me in the "locksreen" menu in "other" section
Click to expand...
Click to collapse
netvlada said:
Same problems with me.
Is there some third party app which can to change default bridge picture theme on lolipop?
Click to expand...
Click to collapse
Chilli71 said:
This seems to be a general problem for Huawei/Honor phones.
I can not adjust anything on my Huawei G8 smart cover screen either. It's not the background picture that annoyes me, but that no notifications are display (except that the phone is ringing). Luckily I can switch off the smart cover screen. This way I can see the notification bar at least. Since I have enabled to show the notifications with a swipe over the fingerprint sensor I can view the top most notifications w/o opening the cover.
Click to expand...
Click to collapse
Hi all,
Try the EMUI Theme Editor app on google play - i havent used it myself for the SmartCover, but it has got an option to change Smart Cover background. Has alot of other useful tools to change EMUI.
Hi,
I have found 3 mornings in a row that when the phone is in my pocket and I walk to work its clearly trying to turn itself on, as when I pull it out the phone is in suspend mode and says I can't unlock it for 15 mins. It must be responding to sensors or the power button isn't strong enough to avoid accidental presses.
It says "fingerprint suspended try again in x minutes". The pin entry is non responsive during this time so its clearly a security lock which is being triggered by false movements.
Its a pita and clearly shouldn't be occurring. I've never had the problem before with any other phone.
Any ideas as a workaround or solution?
thanks
Could it be you are accidentally touching the fingerprint sensor while walking? In smart assistance settings there is an option to disable touch while device is in your pocket. Have you tried turning this on?
Those are the only tips that come to mind, tried it with my mate9 but cannot seem to reproduce this.
djmvt said:
Could it be you are accidentally touching the fingerprint sensor while walking? In smart assistance settings there is an option to disable touch while device is in your pocket. Have you tried turning this on?
Those are the only tips that come to mind, tried it with my mate9 but cannot seem to reproduce this.
Click to expand...
Click to collapse
YES! Thats just the setting I was looking for thanks it was driving me nuts but I couldn't find the setting! EMUI is subtly different having been used to Samsungs for the last 6 years!
Still have pocket reset
bonerp said:
YES! Thats just the setting I was looking for thanks it was driving me nuts but I couldn't find the setting! EMUI is subtly different having been used to Samsungs for the last 6 years!
Click to expand...
Click to collapse
Hi guys, even if the setting has been enabled on my Mate 9, the phone still try to open itself when I'm walking around.
Do you know if I can turn off the reset function after 10 failed password?
Honestly, this is getting so annoying that I'm thinking about changing phone again...
Thank you!
Vince
Hello All.
Anybody else have the same issue like me?
I have around 4 seconds lag during wake-up phone with double-tap. But only when phone goes to sleep with camera application opened in front.
This is strange.
If camera app is opened in front and phone goes to sleep - long wake-up with double-tap.
With power button wake-up -> phone wake-up immediately.
If phone goes to sleep with any other application opened in front (home screen, any other app) -> double-tap wake up phone immediately.
I have this issue on few last nougat versions. Today I applied Oreo update and still the same issue.
In safe-mode still the same. I have opened service ticket to HTC but I would like to know if anybody else see the same issue?
I have this issue on few last nougat versions. Today I applied Oreo update and still the same issue.
In safe-mode still the same. I have opened service ticket to HTC but I would like to know if anybody else see the same issue?[/QUOTE]
Just tried mine and seems to work fine on double tap
Hello all. Sorry for long reply time. I still have this issue. Please see attached video.
https://www.dropbox.com/s/pnawcdlo4vbvu2l/U11_DoubleTap.MOV?dl=0
see around sec. 00:22 Only DoubleTap when camera application is on top generate this issue. Other combinations wake up phone quick.
nedalnib said:
Hello all. Sorry for long reply time. I still have this issue. Please see attached video.
https://www.dropbox.com/s/pnawcdlo4vbvu2l/U11_DoubleTap.MOV?dl=0
see around sec. 00:22 Only DoubleTap when camera application is on top generate this issue. Other combinations wake up phone quick.
Click to expand...
Click to collapse
Now that I have watched the video,, mine acts the same.
That's a "normal" behavior, on android when the screen brightness needs to change this lag always appear. I develop an app to turn screen off by changing the brightness and timeout times, and happens this same lag in a various devices seems to be an android issue.
So what I did to "hde" the lag was to add a screen with some info like day, date and time.
But on your case there is no solution yet.
Strange. So, why waking up phone with fingerprint scanner or power button wakes it very quick?
Why this "issue" can be seen only when camera app is on top? [if other app is on top phone wake up every time very quick]?
This looks for me like issue in HTC software. Not "standard android behaviour"
nedalnib said:
Strange. So, why waking up phone with fingerprint scanner or power button wakes it very quick?
Why this "issue" can be seen only when camera app is on top? [if other app is on top phone wake up every time very quick]?
This looks for me like issue in HTC software. Not "standard android behaviour"
Click to expand...
Click to collapse
Because camera change the screen brightness, the problem is in changing screen brightness and not the action that you are performing.
ok, this explains question 2. But what about question 1 : "why waking up phone with fingerprint scanner or power button wakes it very quick?" ???
nedalnib said:
ok, this explains question 2. But what about question 1 : "why waking up phone with fingerprint scanner or power button wakes it very quick?" ???
Click to expand...
Click to collapse
That one I don't know for sure, but I think that can be due to the way the it turn the device.
Double tap is controlled by "lockscreen app/kernel", the power button and fingerprint it android native code and kernel, can be that but just htc knows!
Did you tried to ask then about that in twitter or via support emaill?
I just made additional test: manual brightness, full level. The same phone behaviour.
In my opinion this is something in kernel / wake-up procedure. I raised support ticket to HTC.
nedalnib said:
I just made additional test: manual brightness, full level. The same phone behaviour.
In my opinion this is something in kernel / wake-up procedure. I raised support ticket to HTC.
Click to expand...
Click to collapse
Hum, nice ideia.
Ok, let us know what they answer
I have reading the forum and tried contacting 1+7 also but they just say switch off nfc and so on but till today (1 month since I bought it ) I still have the problem . while making a call it goes on hold or connects another call or something or the other happens and the other person gets irritated as if I am doing on purpose. I am still unable to solve this will changing rom be the solution or can someone please help I am fed up with this instrument
My 2 cents... are you sure that it's a ghost touch issue? To me it seems more a proximity sensor trouble... it is possible that, while in call, screen doesn't go off (or wake up while you're talking) and your ear triggers commands at random.
Try to check that your screen remains black while in call, else you could try to reset sensors with one of the apps available on Play Store.
BTW: I had a similar problem one or two times, but maybe because I wasn't so near the phone while I was talking.
will try out can you advice reset sensors apps
jonsat said:
My 2 cents... are you sure that it's a ghost touch issue? To me it seems more a proximity sensor trouble... it is possible that, while in call, screen doesn't go off (or wake up while you're talking) and your ear triggers commands at random.
Try to check that your screen remains black while in call, else you could try to reset sensors with one of the apps available on Play Store.
BTW: I had a similar problem one or two times, but maybe because I wasn't so near the phone while I was talking.
Click to expand...
Click to collapse
will try out can you advice reset sensors apps
Issue is back again after 9.5.9 update.
IEESH said:
will try out can you advice reset sensors apps
Click to expand...
Click to collapse
Search for "Proximity sensor reset" or similar names. Usually apps like that needs root privileges, btw.
I've had problems with the screen waking up and then causing problems while in call too. This while it's still against my face. Apparently touching my face makes it go into other apps and causes problems. I've had it go into airplane mode, mute and do other weird stuff.
I've had the screen go crazy with multiple chains of taps too, especially while holding it in landscape mode.
Turning the refresh rate down to 60 Hz helped some, but the problem's still there.
I think there's something jacked in their implementation. I came from an S8 that had a curved screen and I never had the phantom tap problems I have with this thing.
Superguy said:
I've had problems with the screen waking up and then causing problems while in call too. This while it's still against my face. Apparently touching my face makes it go into other apps and causes problems. I've had it go into airplane mode, mute and do other weird stuff.
I've had the screen go crazy with multiple chains of taps too, especially while holding it in landscape mode.
Turning the refresh rate down to 60 Hz helped some, but the problem's still there.
I think there's something jacked in their implementation. I came from an S8 that had a curved screen and I never had the phantom tap problems I have with this thing.
Click to expand...
Click to collapse
Disabling double tap to wake resolved my screen wakeup during calls issue...
UPG to 9.5.10 Plz - Issue has disappeared again.
ram4ufriends said:
Disabling double tap to wake resolved my screen wakeup during calls issue...
Click to expand...
Click to collapse
I'll try that, but I don't think I have that enabled. I disabled NFC for the other tap issues and that helped some.
I really wish there was a screen calibration tool. Samsung curved screens have none of these issues.
Do you have a dirty screen protector?
This is a known bug with the proximity sensor, although, actually, I believe the root cause is something else.
Screen does go black, which indicates the proximity sensor is working and recognizes your face is near... But input is still allowed (meaning it does not lock it).
As a result, during a call your face/ear will press whatever is underneath and trigger random actions.
I believe (I hope?) that OnePlus is aware of this issue and they issue a fix.
I think it was briefly fixed for 9.5.9 and then reverted on 9.5.10 since it introduced other issues.
Quality control has been a bit subpar on the OnePlus 7 Pro builds when compared to my previous OnePlus phones...
Hi guys!
So, I've been using this phone for a while on stock ROM and I noticed that the screen automatically turns on and there are random touches when my phone is in the pocket. Today, it got so bad that my phone went to the camera app and took some photos, switched to video and recorded some videos while in the pocket.
I have already enabled accidental touch protection in settings but that doesn't seem to work. So, basically, I was wondering if someone managed to fix that, perhaps with a third-party application.
I also have root so if there is an xposed module or magisk module to fix this, do let me know.
Thanks in advance!
Use a case with raised display guard (as you should anyway).
Turn display away from your skin.
blackhawk said:
Use a case with raised display guard (as you should anyway).
Turn display away from your skin.
Click to expand...
Click to collapse
already use one and I don't like keeping the display away from skin because then I have to turn the phone around after taking it out from pocket.
I disabled double tap to wake for now because of this. I really hope they fix this bug on One UI 5 but I doubt it.
barryallen3038 said:
Hi guys!
So, I've been using this phone for a while on stock ROM and I noticed that the screen automatically turns on and there are random touches when my phone is in the pocket. Today, it got so bad that my phone went to the camera app and took some photos, switched to video and recorded some videos while in the pocket.
I have already enabled accidental touch protection in settings but that doesn't seem to work. So, basically, I was wondering if someone managed to fix that, perhaps with a third-party application.
I also have root so if there is an xposed module or magisk module to fix this, do let me know.
Thanks in advance!
Click to expand...
Click to collapse
Disable the tap to wake and lock feature, if you use Always on display select its tap to show function. these should solve your problem.