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Was anyone experiencing the display randomly turning on & won't dim itself off. I am using the fingerprint lock so it stays on the screen asking for the alternate password. This happens while charging & when idle. The phone stays on until you press the power button. I am testing if is something to do with the fingerprint lock, switching to pattern lock. any ideas?
I also use fingerprint unlock and have noticed that the display will randomly turn on and ask for the alternative password. I just got the phone this past Sunday (6/8) and all I've really done to it is add the fingerprint security.
what ROM are you running?
youdoofus said:
what ROM are you running?
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Stock ROM, no changes.
I've also seen this. Usually happens to me at night for some reason. Screen turns on and when I hit the side button to turn off the screen it goes out for a few seconds then lights up again. Have to reboot to fix it.
Mine does it during the day at work quite a bit, I think it is from the home button being pushed in my pocket. It really should be associated with the light/proximity sensor as to when the button will work.
Having the same problem with both swipe and fingerprint unlock. I can understand swipe, fingerprint works better in my pocket then with my finger
Mine is constantly turning on in my pocket now. I have an otterbox commuter on it and edges are raised pretty good, doesn't seem like my leg would hit the home button but it's hard to tell
Only happens to me when connectivity state changes, or music skips for a notification
Sent from my SM-G900P using Tapatalk
I am having this problem on stock unrooted ND2 as well as RDDT. I also noticed on both that I get notification sounds with NO notifications showing up. So I have my notification sound going off a few times each hour for no reason unless I leave my phone on silent.
As far as the screen coming on randomly, I found that disabling air wake has helped a little bit. Especially overnight, I leave my phone next to my pillow (yea, I am a junkie...) and the screen would turn itself on every time I rolled over, and the screen would stay on after that until I woke up and turned it off. I know it was staying on because a couple of times I reached over the phone, screen turned on and I watched it for about 5 minutes (screen time out is set to 15 seconds) and it didn't shut off.
TL;DR Turn off air wake - Need help figuring out phantom notifications (still exist after multiple factory resets and almost no apps installed)
My issue stopped once I installed a glass screen saver. Home button is now countersunk with the 0.33 mm. Cover & review.
http://www.amazon.com/Tech-Armor-Samsung-Ballistic-Protector/dp/B00IGISUTG/ref=cm_cr_pr_product_top
http://www.amazon.com/Tech-Armor-Sa...tBy=bySubmissionDateDescending#R1R8876D8WLXE3
I installed the same one, lol. It still does it, not as often though
I was using standard pattern lock screen on stock rooted and had this issue. It was the wave to wakeup feature that was causing it. I turned it off and it went away. 3 days with no waking by itself.
I've never had that turned on.
looks like you guys turn on air wake and it's working sensetively. on the contrary, mine is numb
yueyejinghun said:
looks like you guys turn on air wake and it's working sensetively. on the contrary, mine is numb
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It was numb for me too when it wasn't being awakened by ghosts. The other guy said he didn't have that feature on so not sure what the other issue(s) is/are.
GorillaPimp said:
It was numb for me too when it wasn't being awakened by ghosts. The other guy said he didn't have that feature on so not sure what the other issue(s) is/are.
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air wake is a nice feature to extend the lives of home & power button, except it always makes me look like an idiot when I am waving my palm over the phone again and again.
I tried to set the mode to unlock by fingerprint and keep air wake on for a whole day, but I didn't encounter that problem. maybe it just affects some devices, maybe it's not air wake.
Anybody found a real solution for this inconvenient?!
This only happens at Lollipop... 2 months ago I updated and because this annoying issue that was draining my battery I downgraded to Kit Kat...
Last weekend I decided to give another shot to Lollipop, but the issue remains...
I tried all settings relative to screen and lock screen and nothing worked!
andreluigo said:
Anybody found a real solution for this inconvenient?!
This only happens at Lollipop... 2 months ago I updated and because this annoying issue that was draining my battery I downgraded to Kit Kat...
Last weekend I decided to give another shot to Lollipop, but the issue remains...
I tried all settings relative to screen and lock screen and nothing worked!
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I have the same problem. My battery has been life does not even last me until the end of work. Trying a fix now that I just thought of though. This problem is incredibly frustrating at night too.
I believe its the connection optimizer. Go to Settings > More networks > Mobile networks > Connections optimizer:
Then Uncheck "Connections Optimizer"
Seems to be working so far! So hopefully this helps the rest of you!
This Fix did not work still perplexed by this problem.
After rooting and removing a lot of bloat, I got rid of it. I have no idea which app it is though. Maybe an xposed module logging screen wakes could be of assistance. But I too noticed it immediately after flashing a lollipop ROM.
Had anyone experienced their device being unlocked while in their pocket. Mine had several times, even some quick toggles have been changed from where I had them set. Apps opened, not just opened but digging into multiple button presses. Even today mi wife says I called her twice while phone in pocket. I use fingerprint security with pin backup and somehow phone is bypassing both of theses in my pocket. I've tried numerous times to replicate out of my pocket with no avail. I'm on stock TMobile no mods or rooted.
anoymonos said:
Had anyone experienced their device being unlocked while in their pocket. Mine had several times, even some quick toggles have been changed from where I had them set. Apps opened, not just opened but digging into multiple button presses. Even today mi wife says I called her twice while phone in pocket. I use fingerprint security with pin backup and somehow phone is bypassing both of theses in my pocket. I've tried numerous times to replicate out of my pocket with no avail. I'm on stock TMobile no mods or rooted.
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It happened many times for me.. you might be having Smart Lock enabled... even then, proximity sensor on OnePlus 7 Pro isn't good.. but disabling smart Lock should fix your issue
Yeah I checked and smart Lock has always been off
I encountered the same issue today
anoymonos said:
Yeah I checked and smart Lock has always been off
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Weird. Do you have fingerprint lock enabled?
Yes I do. From what I can find on the web previous OnePlus devices had a Pocket Mode which is not present on the 7 pro. But viewing T-Mobiles website under settings list it shows it is in the utilities section under settings. But not on my phone. I even searched for it with the search option at the top of settings menu.
I've also noticed that in settings under utilities there is a section called app locker, when I click on it, it asks for pin and then just resorts back to the utilities menu giving me no option to add apps to list. It does nothing.
anoymonos said:
Yes I do. From what I can find on the web previous OnePlus devices had a Pocket Mode which is not present on the 7 pro.
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What Pocket Mode did (I had it on my 3T) was ignore screen touches, if the proximity sensor sensed an object nearby (assuming it was your pocket).
Even without Pocket Mode, a press on the screen, or movement of the gyro should only turn on the "ambient display" screen. You can't do anything from that screen except scan your fingerprint (which you confirmed you have fingerprint security enabled). So I'm puzzled how the butt dials or other things occurred in your pocket.
I suppose it's possible the power button is being accidentally pressed in your pants. Which brings up the lock screen - slightly different from the ambient display screen, as it gives access to the quick toggles, camera and voice assist. But it would seem like a strange combination of accidental power button pressing and screen touches happening in your pants, to make the things you mentioned happen. TWSS
Also the fingerprint is disabled whenever I take my phone out of pocket,It says too many attempts
Yes I also get that message
RISHI RAJ said:
Also the fingerprint is disabled whenever I take my phone out of pocket,It says too many attempts
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Got this very message this evening along with flight mode being activated. Pocket mode badly needs to be reintroduced by OnePlus
Can anyone who has converted to international firmware confirm that pocket mode is or is not present in the settings under utilities?
anoymonos said:
I've also noticed that in settings under utilities there is a section called app locker, when I click on it, it asks for pin and then just resorts back to the utilities menu giving me no option to add apps to list. It does nothing.
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Why don't you put on your pocket with the screen facing outside?
Sent from my POCOPHONE F1 using Tapatalk
Hank87 said:
Why don't you put on your pocket with the screen facing outside?
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Because of the job that I have. I work with heavy steel sharp and blunt edges , not willing to chance my beautiful screen
anoymonos said:
Can anyone who has converted to international firmware confirm that pocket mode is or is not present in the settings under utilities?
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Not to be found :good:
I've had the same issue, but temporarily solved or at least appears to have by turning off lift to wake
Never had lift to wake on as I assumed it would cause issues like this
Hey Guys what screen mode Do You use,I used Nature mode but it's on a warmer side & can't adjust sliders.Can I change through a custom kernel?
If you just look in the settings there is custom mode under natural that allows adjustment. Stock room stock kernel.
anoymonos said:
If you just look in the settings there is custom mode under natural that allows adjustment. Stock room stock kernel.
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In advanced there is but nothing in nature mode
I have reading the forum and tried contacting 1+7 also but they just say switch off nfc and so on but till today (1 month since I bought it ) I still have the problem . while making a call it goes on hold or connects another call or something or the other happens and the other person gets irritated as if I am doing on purpose. I am still unable to solve this will changing rom be the solution or can someone please help I am fed up with this instrument
My 2 cents... are you sure that it's a ghost touch issue? To me it seems more a proximity sensor trouble... it is possible that, while in call, screen doesn't go off (or wake up while you're talking) and your ear triggers commands at random.
Try to check that your screen remains black while in call, else you could try to reset sensors with one of the apps available on Play Store.
BTW: I had a similar problem one or two times, but maybe because I wasn't so near the phone while I was talking.
will try out can you advice reset sensors apps
jonsat said:
My 2 cents... are you sure that it's a ghost touch issue? To me it seems more a proximity sensor trouble... it is possible that, while in call, screen doesn't go off (or wake up while you're talking) and your ear triggers commands at random.
Try to check that your screen remains black while in call, else you could try to reset sensors with one of the apps available on Play Store.
BTW: I had a similar problem one or two times, but maybe because I wasn't so near the phone while I was talking.
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will try out can you advice reset sensors apps
Issue is back again after 9.5.9 update.
IEESH said:
will try out can you advice reset sensors apps
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Search for "Proximity sensor reset" or similar names. Usually apps like that needs root privileges, btw.
I've had problems with the screen waking up and then causing problems while in call too. This while it's still against my face. Apparently touching my face makes it go into other apps and causes problems. I've had it go into airplane mode, mute and do other weird stuff.
I've had the screen go crazy with multiple chains of taps too, especially while holding it in landscape mode.
Turning the refresh rate down to 60 Hz helped some, but the problem's still there.
I think there's something jacked in their implementation. I came from an S8 that had a curved screen and I never had the phantom tap problems I have with this thing.
Superguy said:
I've had problems with the screen waking up and then causing problems while in call too. This while it's still against my face. Apparently touching my face makes it go into other apps and causes problems. I've had it go into airplane mode, mute and do other weird stuff.
I've had the screen go crazy with multiple chains of taps too, especially while holding it in landscape mode.
Turning the refresh rate down to 60 Hz helped some, but the problem's still there.
I think there's something jacked in their implementation. I came from an S8 that had a curved screen and I never had the phantom tap problems I have with this thing.
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Disabling double tap to wake resolved my screen wakeup during calls issue...
UPG to 9.5.10 Plz - Issue has disappeared again.
ram4ufriends said:
Disabling double tap to wake resolved my screen wakeup during calls issue...
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I'll try that, but I don't think I have that enabled. I disabled NFC for the other tap issues and that helped some.
I really wish there was a screen calibration tool. Samsung curved screens have none of these issues.
Do you have a dirty screen protector?
This is a known bug with the proximity sensor, although, actually, I believe the root cause is something else.
Screen does go black, which indicates the proximity sensor is working and recognizes your face is near... But input is still allowed (meaning it does not lock it).
As a result, during a call your face/ear will press whatever is underneath and trigger random actions.
I believe (I hope?) that OnePlus is aware of this issue and they issue a fix.
I think it was briefly fixed for 9.5.9 and then reverted on 9.5.10 since it introduced other issues.
Quality control has been a bit subpar on the OnePlus 7 Pro builds when compared to my previous OnePlus phones...
Whenever my hand lands on the fingerprint when iam holding the phone it vibrates and its annoying unlike my previous k20 pro i didnt face this problem there must be some toggle or settings that i can enable to remove this problem any suggestions ????? Thank you ....
BassilZ said:
Whenever my hand lands on the fingerprint when iam holding the phone it vibrates and its annoying unlike my previous k20 pro i didnt face this problem there must be some toggle or settings that i can enable to remove this problem any suggestions ????? Thank you ....
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Add two fingerprints
Sent from my POCO F2 Pro using Tapatalk
Thaiban said:
Add two fingerprints
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How is tha gonna stop accidental fingerprint detection and vibration??
The solution is to deactivate the fingerprint sensor ?
More seriously, there is no false detection, the sensor is doing its job, as soon as it feels a finger it tries to visualize the fingerprint, I do not see what is boring, If it wasn't so sharp it would be a nightmare to unlock the device !
coyot352 said:
The solution is to deactivate the fingerprint sensor
More seriously, there is no false detection, the sensor is doing its job, as soon as it feels a finger it tries to visualize the fingerprint, I do not see what is boring, If it wasn't so sharp it would be a nightmare to unlock the device !
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No, you're wrong. It could be set to only vibrate when it detects a correct fingerprint. Which would be much more logical in my opinion. Or give the option to only activate the fingerprint sensor after power button is pressed.
popoyaya said:
No, you're wrong. It could be set to only vibrate when it detects a correct fingerprint. Which would be much more logical in my opinion. Or give the option to only activate the fingerprint sensor after power button is pressed.
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the vibration is not there to validate the unlocking, something that we see anyway when the home screen opens, but to say that the analysis of the finger starts and that we are at the right place..
The last option might be fine for you, but personally it's a waste of time having to press a key before I can scan my finger, not sure Poco implements this In a future update ! ?
coyot352 said:
the vibration is not there to validate the unlocking, something that we see anyway when the home screen opens, but to say that the analysis of the finger starts and that we are at the right place..
The last option might be fine for you, but personally it's a waste of time having to press a key before I can scan my finger, not sure Poco implements this In a future update !
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These options should be there for those who want them, they're easy to implement. Options are good I too find it annoying reaching into my pocket and having the phone light up and vibrate unintentionally.
Yeah noticed that also here where it rarely happend with my k20. It's just the new fingerprint placement.
popoyaya said:
These options should be there for those who want them, they're easy to implement. Options are good I too find it annoying reaching into my pocket and having the phone light up and vibrate unintentionally.
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Yes indeed having more options is positive, I'm just saying that I don't think they will, as it's a pretty special option that very few require.
Normally if you are looking for the device in the pocket, it should not turn on or vibrate because it is deactivated by the proximity sensor, in any case mine remains as dead if I hide the part upper screen..
I hope for you that a function will emerge
For me, it is clear that the "old" hardware fingerprint sensor is much better than the modern software sensor that's imposed on new devices.
But we cannot change this, so yes : some options for lock screen vibration activation-deactivation are welcome. Me too don't like to feel the phone vibration every time I touch accidentally the screen trying to extract something of my pocket, including the phone.
BassilZ said:
Whenever my hand lands on the fingerprint when iam holding the phone it vibrates and its annoying unlike my previous k20 pro i didnt face this problem there must be some toggle or settings that i can enable to remove this problem any suggestions ????? Thank you ....
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You can disable 'haptic feedback' in the settings, it will disable the fingerprint sensor's vibration too.
Lowxorx said:
You can disable 'haptic feedback' in the settings, it will disable the fingerprint sensor's vibration too.
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But that disables vibration system wide doesn't it?
oroboros74 said:
But that disables vibration system wide doesn't it?
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Yes, only for interactions like button press, gestures,etc.
My S22 Ultra updated to Android 13 this morning. Since then on two separate occasions when I took the phone out of my pocket, it says 'Too many incorrect unlock attempts' and it makes me wait before I can do anything with the phone. The first time it made me wait 5 minutes and the second time 11 minutes.
I cannot enter the PIN and I cannot even turn off the phone until the time has expired. Never experienced this before.
What on earth is going on and how do I stop it? Anyone else had this?
Turn on accidental touch protection under settings / display
raul6 said:
Turn on accidental touch protection under settings / display
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It was already on. I have now turned off touch sensitivity and also double tap to wake. I will see what happens.
However, I don't understand why this has only happened since I updated to OneUI 5.0 today. In the past if I had an issue with my fingerprint, it would tell me to use my PIN. It never locked me out completely for a period.