when receiving a call the screen turns off like normal after answering it. the problem is it never turns back on until the other party hangs up. I can't wake up the phone at all. The only work around i have is hit the power button twice to launch the camera and sometimes the screen will turn on again. Is there a way to disable this feature or fix this?
stock pixel 2, i've factory wiped a couple of times.
sounds like the proximity sensor is picking up on a case or screen protector, or is gone bad. i dont have any viable solutions but hopefully that gives you a starting point, maybe remove the case/screen protectors and clean the living hell out of it, sometimes even sweat can cause it
hmm good call, the screen protector its using has been there since day 1. it seems clean but who knows
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I am having a weird problem. I am on stock ATT with root. If i am talking to someone using my phone....if i put it on speaker and screen goes off...I cannot make the screen on back again. If i click power button the phone gets disconnected. its really irritating bug.
Also if i am using GPS while driving and If i get a call....after attending the call and I am not able to go back to navigation app. it shows me black screen.
These two things are annoying me like hell. Any help is appreciated...
maybe set display to never sleep? esp. while driving? will drain the battery faster, but in the car presumably you would have a charger available...
Are you using a screen protector or case thats covering the proximity sensor? Its one of the little spots in the upper left corner. Where most protectors have a cut out. Anyways, thats there to shut the screen off on the phone when you are on it so you dont accidentally hit any buttons. If its covered it wont allow you to turn the display on because it thinks its next to your face. Either that or maybe your sensor is bad.
I got my nexus 5 just last month and is pretty much in the condition that it came out of the box. Don't even have too many apps downloaded yet.
My problem is that every call I make I have AT LEAST two disconnects because my cheek seems to have pushed the disconnect button. When I look at my screen after the disconnect, the screen is zoomed in and sometimes is even making another outgoing call from my speed dial list. I once had about 8 call drops in one call
I used to have a screen protector which I have pulled off, but the problem still exists during EVERY SINGLE CALL. When I put the phone on a table during a call and hover my finger over the sensor, the screen goes black right away. But when I hold it to my ear I can often see my screen blinking because its changing screens at random. I've tried holding it only on my right during the call, still happens. Only the left side, same result. Am so frustrated.
Spoke with google help several times. Did a factory reset 4 days ago. That fixed my screen freeze problem , but not the sensor problem. Since I'm in warranty, my option is to send it back to google for a replacement REFURBISHED PHONE. I can't even get my money back. Am so mad at their ****ty customer service.
Does anyone have any ideas on how to fix this, since I really don't want to exchange my brand new phone for a refurbished one.
ajvad007 said:
I got my nexus 5 just last month and is pretty much in the condition that it came out of the box. Don't even have too many apps downloaded yet.
My problem is that every call I make I have AT LEAST two disconnects because my cheek seems to have pushed the disconnect button. When I look at my screen after the disconnect, the screen is zoomed in and sometimes is even making another outgoing call from my speed dial list. I once had about 8 call drops in one call
I used to have a screen protector which I have pulled off, but the problem still exists during EVERY SINGLE CALL. When I put the phone on a table during a call and hover my finger over the sensor, the screen goes black right away. But when I hold it to my ear I can often see my screen blinking because its changing screens at random. I've tried holding it only on my right during the call, still happens. Only the left side, same result. Am so frustrated.
Spoke with google help several times. Did a factory reset 4 days ago. That fixed my screen freeze problem , but not the sensor problem. Since I'm in warranty, my option is to send it back to google for a replacement REFURBISHED PHONE. I can't even get my money back. Am so mad at their ****ty customer service.
Does anyone have any ideas on how to fix this, since I really don't want to exchange my brand new phone for a refurbished one.
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Click to collapse
Two options I can think of: Turn the screen off during a phone call, or hold the phone so the proximity sensor is situated where your head/face is. The sensor is pretty far to the right so it can occasionally miss your head thus turning the screen on.
I'm bumping this instead of posting a new thread. I'm having the exact same problem on Mahdi rom \ stock kernel.
This problem makes me crazy! I'm disconnecting so many calls!
Hey, any help??
Hi,
I have this really weird stuff going on with my Nexus 5 screen. I cracked it a couple months ago and bought a legit replacement screen for it and installed it myself (glass, lcd and frame). I fixed it with good instructions and it worked properly for two months. However though, now when I take it out of a pocket and try to turn screen on, sometimes it just doesn't light up. It's still on and every button works but the screen doesn't turn on. I have to give it a light tap or two on the back in order to make it light up again. Same thing happens sometimes when I'm using the phone normally, the screen just goes black and goes on after tapping it couple of times. Otherwise the phone works normally like it did when I bought it two years ago and after running couple of tests with screen, everything seems to work from touch interface to the graphics card.
Tried looking it up, no results.
I've noticed that the front camera doesn't work for some reason (probably just broken) and the battery lasts in use only 2-4 hours which isn't that much of an issue since I'm looking for a new phone. I just want this one to last long enough till I buy a new one.
It comes up when tapping the screen or power button? It could be a power button issue.
The screen comes back on when tapping the screen or the back of the phone. The power button isn't the issue. The screen just goes black but nothing else happens. It doesn't turn off or go to sleep mode.
Strange issue. I've never experienced it and any problems I had were related to the power button.
Could it be a loose connection inside the phone? Maybe an issue related to the proximity sensor?
Thats actually what I've thought. I have checked the phone's insides twice and didn't see loose connections, and the problem feels like it's related to proximity sensor since the screen going black happens exactly same way that when calling someone or doing something else where proximity sensor shuts the screen. It's really weird though...
Huh, I took backplate off and unscrewed the motherboard cover and took everything apart and rebuilt it and now the problem is gone. Seems like there was just some bad connection somewhere.
Glad you got it to work without having to pay someone to fix it
Basically for no reason i can find, sometimes when waking the screen from lock (screen off) it will turn the screen on and immediately turn off again so i have to keep trying to turn the screen on until it acts normally. when it happens and how many times i have to try to wake the screen until it acts normally seems completely random, does anyone know whats going on or how to fix this?
i also believe it did this before root (stock)
H950, 5.1.1, v11z, rooted, xposed
Happens to me too from time and time again, also like you said it's random and it happened to me on zv8/zv9 so not sure why.
admee2k13 said:
Happens to me too from time and time again, also like you said it's random and it happened to me on zv8/zv9 so not sure why.
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Glad its not just me. Its annoying as hell and i have no idea how to fix it
bump
do you all have screen protectors?
Make sure you aren´t covering the proximity sensor thats at the left side from the earpiece.
This used to happen to me on G2 and G4.
Seems like knock on and several other apps are linked to the proximity/light sensors.
Try removing the screen protector or cleaning that part, sometimes it gets dirty from making phone calls or stuff.
no screen protector and I keep my screen clean constantly
Try to install some testing tool which tests proximity sensor and see if the phone reacts
This has happen to me as well, its annoying haha. but If you let your screen chill for a few seconds after it does it....it should be fine afterwards.
but in all honesty...get rid of the LG flex2 if you can...my screen is completely glitchy! Big pink horizontal line in the middle of my screen..and below it is a fully shaded pink distortion of color that keeps flickering...the phone is F*ked basically....and this is my 2nd time with this phone. My first one did it too..but not as bad as my LG Flex 2 right now! I am getting a new one today..hopefully it doesnt happen again. seems like a Hardware malfunction
GoofNoof said:
This has happen to me as well, its annoying haha. but If you let your screen chill for a few seconds after it does it....it should be fine afterwards.
but in all honesty...get rid of the LG flex2 if you can...my screen is completely glitchy! Big pink horizontal line in the middle of my screen..and below it is a fully shaded pink distortion of color that keeps flickering...the phone is F*ked basically....and this is my 2nd time with this phone. My first one did it too..but not as bad as my LG Flex 2 right now! I am getting a new one today..hopefully it doesnt happen again. seems like a Hardware malfunction
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Never heard any of your problems. I got 3 LG Flex 2s home and none of them having trouble. All on ZV9. Just mine rooted. Must be your provider making your life misserable.
I just replaced the screen of my LG G Flex 2. Unfortunately, the screen light goes off anytime I am making a call or I receive a call, this makes it very difficult for me to end the calls I make or receives. Please how can I fix this problem?
It's because of the proximity sensor.when you cover it screen goes off.same on every other g flex 2.
When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor. Tired of all the little bugs and problems with this phone. I’m returning it. Just curious if anybody else is having this problem.
https://youtu.be/moTuJP06JCw
alnova1 said:
When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor.
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No, mine isn't doing that. You might have a dud.
alnova1 said:
When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor. Tired of all the little bugs and problems with this phone. I’m returning it. Just curious if anybody else is having this problem.
https://youtu.be/moTuJP06JCw
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I've had that happen on my Pixel 2 XL. Only once or twice and restart fixed it every time.
It's definitely the prox sensor. Always On Display shuts off when the phone is in your pocket or face down, which is detected by the proximity sensor, so that's totally normal. As far as it happening on the home screen, it seems like the phone thinks you're in a call, which would use the proximity sensor to turn the screen off near your head. I would reboot as @jimv1983 suggested and see if that works.
Are you using a screen protector? Sometimes those can cause issues with the proximity sensor, but usually it just causes the screen to shut off and not come back on during a call as it senses the protector at all times instead of your face.
fury683 said:
It's definitely the prox sensor. Always On Display shuts off when the phone is in your pocket or face down, which is detected by the proximity sensor, so that's totally normal. As far as it happening on the home screen, it seems like the phone thinks you're in a call, which would use the proximity sensor to turn the screen off near your head. I would reboot as @jimv1983 suggested and see if that works.
Are you using a screen protector? Sometimes those can cause issues with the proximity sensor, but usually it just causes the screen to shut off and not come back on during a call as it senses the protector at all times instead of your face.
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I had a case with a built-in screen protector on it and I thought that might be what was causing it but after taking it off it still did it. Weird thing though once I put it on the wireless charger it stop doing it. Hasn’t done it all day even with case on. Weird. Still thinking about taking it back to Best Buy and swapping it out.
I've had a similar issue where the proximity sensor will not deactivate as long as a call is going (can't hangup, can't unlock, can't speaker phone, can't mute, etc.). I have to wait for the other person to hang up. Get an automated robo-call you accidentally answered....oh well, guess you have to listen to them. I have never been so angry at a phone as I am with this one. Especially as expensive as it is. I absolutely would NOT have bought this phone if I knew ahead of time how aggravating this would be! Thinking of sending it back. BUYERS BEWARE!
tonic1080 said:
I've had a similar issue where the proximity sensor will not deactivate as long as a call is going (can't hangup, can't unlock, can't speaker phone, can't mute, etc.). I have to wait for the other person to hang up. Get an automated robo-call you accidentally answered....oh well, guess you have to listen to them. I have never been so angry at a phone as I am with this one. Especially as expensive as it is. I absolutely would NOT have bought this phone if I knew ahead of time how aggravating this would be! Thinking of sending it back. BUYERS BEWARE!
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Had this very issue with my pixel XL and blowing on the top speaker grille of dust with compressed air solved it.
But if this is out of the box that sucks. It should not be like that. My pixel was approaching two years when that happened.