Screen Off Issue while on phone - AT&T, Rogers HTC One X, Telstra One XL

I am having a weird problem. I am on stock ATT with root. If i am talking to someone using my phone....if i put it on speaker and screen goes off...I cannot make the screen on back again. If i click power button the phone gets disconnected. its really irritating bug.
Also if i am using GPS while driving and If i get a call....after attending the call and I am not able to go back to navigation app. it shows me black screen.
These two things are annoying me like hell. Any help is appreciated...

maybe set display to never sleep? esp. while driving? will drain the battery faster, but in the car presumably you would have a charger available...

Are you using a screen protector or case thats covering the proximity sensor? Its one of the little spots in the upper left corner. Where most protectors have a cut out. Anyways, thats there to shut the screen off on the phone when you are on it so you dont accidentally hit any buttons. If its covered it wont allow you to turn the display on because it thinks its next to your face. Either that or maybe your sensor is bad.

Related

Screen wont turn off when in a call...

My Shift is not shutting off the screen like it should while in a call. I am sure this is draining my battery quicker as well as being annoying when I hit mute, speaker, or hang up with my face. Any idea what my issue might be?
Phone is stock:
Android Version
2.3.3
HTC Sense Version
2.1
Home screen widgets and icons...
Sense Clock with weather
People, WiFi, Battery (HTC Widget), Voicemail
Messages, Market, Flashlight, Camera
laid out in that order from top to bottom, left to right. I have only one other widget on another screen for Player Pro. Running Lookout.
Download "proximity sensor finder" from the market.
And once opened you should see it say 9.0cm. cover your finger over the proximity sensor (little circle to the left of speaker grill) and that number should change to a 0...
if it doesnt you need to take your phone to sprint
I guess it is broken. I covered it and it did nothing. It messed up a few times where it would work a little, then come back on now the screen is on all the time. I have resorted to pushing the power button while in a call to turn the screen off. Does the same thing I guess but it really doesn't matter much. I think I am going to get the Photon soon.
Thanks for the tip on the app. I think I will use it in the future.
evilthx said:
I guess it is broken. I covered it and it did nothing. It messed up a few times where it would work a little, then come back on now the screen is on all the time. I have resorted to pushing the power button while in a call to turn the screen off. Does the same thing I guess but it really doesn't matter much. I think I am going to get the Photon soon.
Thanks for the tip on the app. I think I will use it in the future.
Click to expand...
Click to collapse
No problem,
Although since that is just a defect that came with the phone, Sprint will replace that for free, without any problems.
(and tell/show them the apps responses if they do, they cant deny proof )
Just make sure you run the RUU beforehand if you do take it in and your rooted (but you said your on stock 2.3 so im assuming your not anyway)
Nope, all stock... I will look into returning it... it is a good phone and wouldn't mind it as a back-up phone.
Bump...
I still have my EVO Shift and the day before yesterday I did something to my phone to try and fix my led issue. It wasn't a major problem with it but something was obstructing the led making it hard to see when I got notifications. Well It started by me using a fine bristled brush to clean the little mesh earpiece screen with to clean over the led... it started to work and then made it worse. I then decided to just remove the mesh screen. I pried it out as gently as I could which made it easy to clean the obstruction from the led but as a very welcome side affect it also fixed my proximity sensor!!! The phone now functions fully again. So to all those willing to try it if your sensor is "broken" try removing the metal mesh part of the earpiece... just be very careful.

Screen not displaying

My HTC Sensation wont turn on... properly.
When booting, i get a black screen. Around the edge of the screen i can see the backlight is on both when just on the battery as well as while plugged in, but i get nothing displayed, just ablack screen. It vibrates like normal when i power on, but nothing, black screen.
I do not belive this is software related however, because for all intents and purposes, the phone is booting just fine. However, nothing gets displayed to the screen.
For instance, when i call it from a different phone, it rings... and because i know where the buttons "should be" i swipe to answer the phone as i would normally, and it answers the phone, and i can hear and use the phone just fine. But again, NOTHING is displayed on the screen, i can only answer the phone, because my fingers know where to touch and slide to answer the phone.
Also, when i boot with VOLDOWN, i get nothing. So it doesnt appear to be a software issue, at least from what i can gather.
Im at a complete loss here, and really have no clue. I am very laman when it comes to hardware. I have opened it up (removed the tiny "void" sticker from a screw head, removed 6 screws, removed the lastic backplate (not the battery cover, the plastic plate that holds the battery), and just generally took a look at it. I really dont know what im doing here, so i havnt really done much further than this. Everything "LOOKS" okay, nothing seems out of place, broken, wires are all attached, it looks fine from what i can tell.
Theres no moisture, theres no residue, there what i couldnt consider excessive dirt or dust or debri (at least anything i wouldnt ocnsider normal after hivng the phone a year or whatever).... so im really at a loss here, and not sure what it could be.
Hoping maybe someone else ran into this problem and has had it resolved... but "search" and "google" hasnt turned anything up..Any help would be appreciate... Thank you in advance.
I just noticed, when i take the battery, an di simply make contact with the contacts, the backlight (the dim light around the edge of the screen, i assuming its the backlight) lights up. Pull the battery, nothing, toch the battery to the contacts, backlight turns on.... without ever pressing the phones power button or nothing. I do not remember this being the case before, and i would assume this would not be normal operation. With the phone not turned on at all (coming from a fresh battery pull), i just touch the battery to the contacts, or put the battery in, the phones backlight i wouldnt think, should come on and stay on like it is, no?
I had similar issue after my phone fell down face on. Had to replace the display unit to get resolved.

Nexus 5 really weird screen problem

Hi,
I have this really weird stuff going on with my Nexus 5 screen. I cracked it a couple months ago and bought a legit replacement screen for it and installed it myself (glass, lcd and frame). I fixed it with good instructions and it worked properly for two months. However though, now when I take it out of a pocket and try to turn screen on, sometimes it just doesn't light up. It's still on and every button works but the screen doesn't turn on. I have to give it a light tap or two on the back in order to make it light up again. Same thing happens sometimes when I'm using the phone normally, the screen just goes black and goes on after tapping it couple of times. Otherwise the phone works normally like it did when I bought it two years ago and after running couple of tests with screen, everything seems to work from touch interface to the graphics card.
Tried looking it up, no results.
I've noticed that the front camera doesn't work for some reason (probably just broken) and the battery lasts in use only 2-4 hours which isn't that much of an issue since I'm looking for a new phone. I just want this one to last long enough till I buy a new one.
It comes up when tapping the screen or power button? It could be a power button issue.
The screen comes back on when tapping the screen or the back of the phone. The power button isn't the issue. The screen just goes black but nothing else happens. It doesn't turn off or go to sleep mode.
Strange issue. I've never experienced it and any problems I had were related to the power button.
Could it be a loose connection inside the phone? Maybe an issue related to the proximity sensor?
Thats actually what I've thought. I have checked the phone's insides twice and didn't see loose connections, and the problem feels like it's related to proximity sensor since the screen going black happens exactly same way that when calling someone or doing something else where proximity sensor shuts the screen. It's really weird though...
Huh, I took backplate off and unscrewed the motherboard cover and took everything apart and rebuilt it and now the problem is gone. Seems like there was just some bad connection somewhere.
Glad you got it to work without having to pay someone to fix it

Anyone else having this problem?

When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor. Tired of all the little bugs and problems with this phone. I’m returning it. Just curious if anybody else is having this problem.
https://youtu.be/moTuJP06JCw
alnova1 said:
When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor.
Click to expand...
Click to collapse
No, mine isn't doing that. You might have a dud.
alnova1 said:
When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor. Tired of all the little bugs and problems with this phone. I’m returning it. Just curious if anybody else is having this problem.
https://youtu.be/moTuJP06JCw
Click to expand...
Click to collapse
I've had that happen on my Pixel 2 XL. Only once or twice and restart fixed it every time.
It's definitely the prox sensor. Always On Display shuts off when the phone is in your pocket or face down, which is detected by the proximity sensor, so that's totally normal. As far as it happening on the home screen, it seems like the phone thinks you're in a call, which would use the proximity sensor to turn the screen off near your head. I would reboot as @jimv1983 suggested and see if that works.
Are you using a screen protector? Sometimes those can cause issues with the proximity sensor, but usually it just causes the screen to shut off and not come back on during a call as it senses the protector at all times instead of your face.
fury683 said:
It's definitely the prox sensor. Always On Display shuts off when the phone is in your pocket or face down, which is detected by the proximity sensor, so that's totally normal. As far as it happening on the home screen, it seems like the phone thinks you're in a call, which would use the proximity sensor to turn the screen off near your head. I would reboot as @jimv1983 suggested and see if that works.
Are you using a screen protector? Sometimes those can cause issues with the proximity sensor, but usually it just causes the screen to shut off and not come back on during a call as it senses the protector at all times instead of your face.
Click to expand...
Click to collapse
I had a case with a built-in screen protector on it and I thought that might be what was causing it but after taking it off it still did it. Weird thing though once I put it on the wireless charger it stop doing it. Hasn’t done it all day even with case on. Weird. Still thinking about taking it back to Best Buy and swapping it out.
I've had a similar issue where the proximity sensor will not deactivate as long as a call is going (can't hangup, can't unlock, can't speaker phone, can't mute, etc.). I have to wait for the other person to hang up. Get an automated robo-call you accidentally answered....oh well, guess you have to listen to them. I have never been so angry at a phone as I am with this one. Especially as expensive as it is. I absolutely would NOT have bought this phone if I knew ahead of time how aggravating this would be! Thinking of sending it back. BUYERS BEWARE!
tonic1080 said:
I've had a similar issue where the proximity sensor will not deactivate as long as a call is going (can't hangup, can't unlock, can't speaker phone, can't mute, etc.). I have to wait for the other person to hang up. Get an automated robo-call you accidentally answered....oh well, guess you have to listen to them. I have never been so angry at a phone as I am with this one. Especially as expensive as it is. I absolutely would NOT have bought this phone if I knew ahead of time how aggravating this would be! Thinking of sending it back. BUYERS BEWARE!
Click to expand...
Click to collapse
Had this very issue with my pixel XL and blowing on the top speaker grille of dust with compressed air solved it.
But if this is out of the box that sucks. It should not be like that. My pixel was approaching two years when that happened.

cannot turn screen on during phone calls

when receiving a call the screen turns off like normal after answering it. the problem is it never turns back on until the other party hangs up. I can't wake up the phone at all. The only work around i have is hit the power button twice to launch the camera and sometimes the screen will turn on again. Is there a way to disable this feature or fix this?
stock pixel 2, i've factory wiped a couple of times.
sounds like the proximity sensor is picking up on a case or screen protector, or is gone bad. i dont have any viable solutions but hopefully that gives you a starting point, maybe remove the case/screen protectors and clean the living hell out of it, sometimes even sweat can cause it
hmm good call, the screen protector its using has been there since day 1. it seems clean but who knows

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