Camera not working on redmi note 7s - Xiaomi Redmi Note 7 Pro Questions & Answers

My phone is not starting the rear camera, gives an error message saying that it has failed to connect to camera, did hardware check and it failed, what could the problem be?

Ericbongoe said:
My phone is not starting the rear camera, gives an error message saying that it has failed to connect to camera, did hardware check and it failed, what could the problem be?
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Did you check if the camera works in CIT? If not check if your rear camera works there. To get into CIT mode you have to go into settings and click on about phone and click on Kernel version 4 times. This will put you into an app called FQC Test, scroll down and you will find back camera, test both Master and Vice camera. If the camera doesn't work there then it is most likely a hardware issue and you will have to send your phone back to Xiaomi. If the camera does work then it the Camera app that's glitching out and you just have to clear the cache and the data of the camera app. Tell me if this fixes your issue and makes your camera work without displaying error messages.

Ericbongoe said:
My phone is not starting the rear camera, gives an error message saying that it has failed to connect to camera, did hardware check and it failed, what could the problem be?
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This isn't the forum for Redmi Note S but still...
This is probably a hardware issue but in the rare case that this has something to do with the software, try formatting the device and reinstalling MIUI. If that doesn't work try a different cam like Gcam. If that doesn't help try a custom ROM and if that also doesn't help I highly suggest you give the service centre a visit.

TheDuckTeam said:
Did you check if the camera works in CIT? If not check if your rear camera works there. To get into CIT mode you have to go into settings and click on about phone and click on Kernel version 4 times. This will put you into an app called FQC Test, scroll down and you will find back camera, test both Master and Vice camera. If the camera doesn't work there then it is most likely a hardware issue and you will have to send your phone back to Xiaomi. If the camera does work then it the Camera app that's glitching out and you just have to clear the cache and the data of the camera app. Tell me if this fixes your issue and makes your camera work without displaying error messages.
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I have done the test and it failed on a few cameras, master back failed, vice back passed, front passed, twin back failed, so am guessing its a hardware problem

Naveenthemi said:
This isn't the forum for Redmi Note S but still...
This is probably a hardware issue but in the rare case that this has something to do with the software, try formatting the device and reinstalling MIUI. If that doesn't work try a different cam like Gcam. If that doesn't help try a custom ROM and if that also doesn't help I highly suggest you give the service centre a visit.
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My phone is redmi note 7s which is the same as pro only difference is the camera sensor, that's why i came here for help, anyway thanks for the response, will try your advice

Ericbongoe said:
My phone is redmi note 7s which is the same as pro only difference is the camera sensor, that's why i came here for help, anyway thanks for the response, will try your advice
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Oh yes, sure do report back..

It's not the same the SOC is different and if you tested it in CIT and it failed it's better to call the customer care and report your problem there.

Ericbongoe said:
My phone is redmi note 7s which is the same as pro only difference is the camera sensor, that's why i came here for help, anyway thanks for the response, will try your advice
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There is a dedicated forum for your device, do check for further solutions there.
Also give a visit to the service centre, this is probably covered under warranty

Related

[Problem on camera] The focus of the camera not working

Hello Guys!
I have the following problem, do not know if it was after I put the Rom Cyanogenmod or before, but the rear camera is not focusing on more. The camera is just blurred all the time and never give in to focus.
I changed Rom and looked the camera settings and remains so.
Please help me !!
Device: LG Nexus 5
huelsonceron said:
Hello Guys!
I have the following problem, do not know if it was after I put the Rom Cyanogenmod or before, but the rear camera is not focusing on more. The camera is just blurred all the time and never give in to focus.
I changed Rom and looked the camera settings and remains so.
Please help me !!
Device: LG Nexus 5
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https://productforums.google.com/forum/#!topic/nexus/IswQnfvtrxY[101-125-false]
Solutions given here:
Use your warranty.
Change the camera.
Take a component out that doesn't let the camera focus.
Is the lens dirty? It seems worse if it is dirty.
Sent from my Nexus 5 using XDA Free mobile app
I also have the focus issue. No rom, modem, or software update fixes it. It seems to be a physical issue. I can gently tap the side of the phone while in the camera app and the camera starts auto-focusing correctly again (for a little while). I'm ordering a new camera to replace it soon.
junk0 said:
I also have the focus issue. No rom, modem, or software update fixes it. It seems to be a physical issue. I can gently tap the side of the phone while in the camera app and the camera starts auto-focusing correctly again (for a little while). I'm ordering a new camera to replace it soon.
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Contact google hardware support and return it.

Front Camera issues

Hi everybody
I upgradedmy Honor 6 + PE-TL 10 to Lollipop with the official ROM B324.
All seems to work well except the front camera. In the Camera App , if I switch from the rear to the front camera it hangs. In the mirror app nothing is shown. With the original release 4.4.2 all worked.
Any ideas or updates for the camera app?
Thank yoiu
install the google Camera and test it , if it works try a facotry reset and try with the stock camera
I tried. It seems to be dead. Really strange because I did the update on friday and until thursday all was ok!
robyr78 said:
I tried. It seems to be dead. Really strange because I did the update on friday and until thursday all was ok!
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i think its hardware issue then

Front facing camera doesn't work - am I the only one?

Topic - as soon as I switch, the camera app will display an error about "no connection to camera" and exit. Am I the only one facing this issue?
try a factory reset..
Did that. Didn't help.
sbreit said:
Did that. Didn't help.
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I'd contact support if I were you. I feel like we'd have heard about this by now if it was common. For sure sounds like a bad connection inside the phone or something.
Yeah, did that. Getting a new one

Live Focus on Rear Camera

Hi guys. I was wondering if someone with a rooted device could answer me this. So, since the A8 has no live focus on rear camera, I wonder if it's possible activating it just by adding the same lines of the selfie camera on the camera-feature.xml file on the rear camera section.
Maybe Samsung could have disabled this. Since like the S8 has just one camera and got the live focus. I don't know, maybe the software really don't support it and I could be wrong.
Lanatico said:
Hi guys. I was wondering if someone with a rooted device could answer me this. So, since the A8 has no live focus on rear camera, I wonder if it's possible activating it just by adding the same lines of the selfie camera on the camera-feature.xml file on the rear camera section.
Maybe Samsung could have disabled this. Since like the S8 has just one camera and got the live focus. I don't know, maybe the software really don't support it and I could be wrong.
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I have tried that. I get F.C. error specialy when I touch the screen and the camera U.I. is getting slower.
kentax said:
I have tried that. I get F.C. error specialy when I touch the screen and the camera U.I. is getting slower.
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Oh that's sad. Btw, thanks for the answer. Guess I'll have to wait till someone make an workable GCam for the Android pie.

Camera bug

Hi to everyone. I have a issue: when I switch to wide angle or front camera it takes 3 secons before switching, and in video mode when I switch to wide angle it freeze the app, and when I click the super stabilization icon it freeze also. After a reboot I don't have these issues, but after a while it come back.
Someone with the same bugs? I hope that can be all fix with a software update.
Cheers
Everything fine here. It takes about <1sec to change cameras. If I keep changing them very quickly after 5/6 times it freezes for a little bit
Could you try gcam: https://www.celsoazevedo.com/files/android/google-camera/f/changelog1343/ and see if you have the same problem?
anghelboy said:
Hi to everyone. I have a issue: when I switch to wide angle or front camera it takes 3 secons before switching, and in video mode when I switch to wide angle it freeze the app, and when I click the super stabilization icon it freeze also. After a reboot I don't have these issues, but after a while it come back.
Someone with the same bugs? I hope that can be all fix with a software update.
Cheers
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hi there, i have the same issue, i have also updated to the latest miui. reboot fixes it but it will come back
Hello. I have problems with the camera with both stability and autofocus. I reset the system 2 times and finally understood the problem. If 1080 60p video is selected, the camera works poorly in af and stability. The problem also does it with Gcam. 60p must be disabled. In both video and pro mode 60p must be disabled. restart the app.
I'm "glad" that I'm not the only one with this issues.
Hopefully it will be fixed soon, because it affects face unlock also :/
anghelboy said:
I'm "glad" that I'm not the only one with this issues.
Hopefully it will be fixed soon, because it affects face unlock also :/
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I have the exactly same problems that you have.
For 24hrs camera worked fine. Then suddenly all the bugs mentioned above returns. Now I tried to disable face unlock, maybe somehow it affects camera app. I'll update you.
Hi to all! I have an important update for the camera bug.
I tried to deactivate the face unlock and reboot, and now almost 1 week with no problems mentioned on my thread! So it's seems that face unlock is the problem. Try for yourself
Cheers
anghelboy said:
Hi to all! I have an important update for the camera bug.
I tried to deactivate the face unlock and reboot, and now almost 1 week with no problems mentioned on my thread! So it's seems that face unlock is the problem. Try for yourself
Cheers
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Yes, without face unlock camera is working fine. But I want to use face unlock too.
zahariapaul12 said:
Yes, without face unlock camera is working fine. But I want to use face unlock too.
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I think we need to wait for future updates. Meanwhile I reported this to the Poco team
anghelboy said:
I think we need to wait for future updates. Meanwhile I reported this to the Poco team
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Did you use the xiaomi feedback app? Or something else?
I tried to report a bug but the app didn't work for me :/
bacitoto said:
Did you use the xiaomi feedback app? Or something else?
I tried to report a bug but the app didn't work for me :/
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I already sent a feedback but nobody answered...
bacitoto said:
Did you use the xiaomi feedback app? Or something else?
I tried to report a bug but the app didn't work for me :/
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Nope. I sent an email directly to Poco, and they answered me in 24hrs. Then after I discovered this workaround, I told them and reply in 3 hrs. So I think it's better to send an email
Hi, I have had the same type of problem for a few days. the main lens autofocus bug, but the ultra wide angle works. I have tried your previous advice without success for the moment. I continue the research ...
anghelboy said:
Hi to everyone. I have a issue: when I switch to wide angle or front camera it takes 3 secons before switching, and in video mode when I switch to wide angle it freeze the app, and when I click the super stabilization icon it freeze also. After a reboot I don't have these issues, but after a while it come back.
Someone with the same bugs? I hope that can be all fix with a software update.
Cheers
Click to expand...
Click to collapse
Nope never noticed something like this bro
Hello, I bought the X3 2 days ago and I'm too having the same issues with the camera app. How's your phone did it got fixed, by the way I'm using the indian variant which has extra battery and no NFC. The camera bugs are the same you have mentioned. It's scary that this issue still persists even after a month from the phone launch. Is there any way to fix it? Please tell so.
Mohammed Rafi said:
Hello, I bought the X3 2 days ago and I'm too having the same issues with the camera app. How's your phone did it got fixed, by the way I'm using the indian variant which has extra battery and no NFC. The camera bugs are the same you have mentioned. It's scary that this issue still persists even after a month from the phone launch. Is there any way to fix it? Please tell so.
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Did you read and try what is suggested in post #8?
Yes, I have same bug like this and I hate it
Alin45 said:
Did you read and try what is suggested in post #8?
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Yes, I have tried that fix by disabling face unlock. And after a day, i have not seen this bug. Disabling face unlock helps. But I would like to use face unlock at the same time. The question is why POCO still haven't sent update fixing this month old crucial issue??
Mohammed Rafi said:
Yes, I have tried that fix by disabling face unlock. And after a day, i have not seen this bug. Disabling face unlock helps. But I would like to use face unlock at the same time. The question is why POCO still haven't sent update fixing this month old crucial issue??
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I do not think that poco officials read this thread so maybe you sent them an e-mail and ask about this issue.

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