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[Q] unable to download from google play store when on 3g

hi all,
I have samsung p6200 samsung tab.
I am unable to download any app when i am on 3g from playstore. Although downloading works perfect when on wifi.
I have tried the clearing cache fix but doesn work.
Thanks and regards
S shah

Open the Google Play Store. On the top right corner you have a menu, go into settings and deselect the update over wifi only option.
P_

did you fix it? im having the same problem here and i dont know how to fix it... already deleted all of the play store data, still nothing...

does it say it is downloading and the progress bar keeps going but no percentage? I've had this too. just reboot once and open up play store, it should resume automatically.
yeah, also uncheck wi-fi only.

Unable to update/download from Google Play/Market
Hi Guys,
I too have been having this problem from the past month.
It works fine on a WiFi connection, but not on data.
I have tried every remedy I cud find, but no joy
1: Clear data/cache method
2: Uninstall/Reboot method
3: Sign in/out method
4: Tried a different Sim card
5: Tried a different g mail account
6: Rollback to Android Market
7: Factory reset
8: Conferred with the service provider (Vodafone)
9: Got the tab updated at an authorized Samsung center.
10: Google Play support (They suck)
I don't think there is anything I haven't tried.
Downloads on the browser work fine, Its just Google play that's acting up.
The status just gets stuck on 'Downloading' and then stops with error 495.
If anyone has had a breakthrough with a fix apart from the ones listed above...please share.
Thank you.

Use search. Plenty of topics on error 495, no need for another.

anyone had any luck..
I too am facing the same problem.. not able to download anything via 3G but working fine on Wifi.
Let me know if anyone was successful.

I never had a problem with 3G on Play Store, in fact I prefer it rather than Wi-Fi.
Try updating your Play Store to the latest one.
Check your mobile settings. Your APNs and all.
Can't really tell a solution because I haven't experience it at all. I'm just here to say that it works great on mine. Even from a fresh clear data on the application(No settings or whatsoever in Play Store options applied).

I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
sumitshah said:
hi all,
I have samsung p6200 samsung tab.
I am unable to download any app when i am on 3g from playstore. Although downloading works perfect when on wifi.
I have tried the clearing cache fix but doesn work.
Thanks and regards
S shah
Click to expand...
Click to collapse

DanieVDM said:
I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
Click to expand...
Click to collapse
Dvdm, what ROM you running on your Mk tow tab?
Sent from my SPH-D710 using xda app-developers app

Fix for MTN users
DanieVDM said:
I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
Click to expand...
Click to collapse
Check the eee Pad Transformer Q&A threads for error (495). Mcdeep from Pretoria had a fix. (I'd post the link but I'm too itty-bitty on this forum atm. )
Mcdeep said:
I finally managed to solve the problem. Just follow these steps, but bear in mind that i'm using a custom ROM so it might be a little different with you. Go to Settings > Wireless and network > Mobile networks > Access Point Names (or APN). Now select the APN that u are using. (I chose MTN Data since i'm MTN. Now go to "Proxy". There should be a number in there, delete everything that's in there and leave that field blank. Go to "Port" and clear everything as well. It worked for me.hope it works for u too. Let me know.
Click to expand...
Click to collapse

I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.

Bivas said:
I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Click to expand...
Click to collapse
Thanks Bivas... Problem solved after enabling background data for "Media" process!!

Omg it worked for me too! Thanks alot . I was just about to yell at my carrier

play store downloading issue in mobile data
Hi friends
Nothing will work like clear cache,data,force stope ,uninstall updates.i tried all steps available in internet...nothing solved the issue..i could download all aaps in wifi but not in carrier data.Try this..worked well
Do factory reset
After rebooting when seting up google account dont use wifi ..wait for carrier data
Make sure that you are having enabled 3g connection
Skip all steps when wifi usage comes.
After setting up google account via 3g open play store..
Its worked for me.
Pls reply anybody got benefited..thanks

Thanx it worked for me
Bivas said:
I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Click to expand...
Click to collapse
Thanx it worked for me
plus all the google related app must not be data restricted they create problem in one way or other (

Finally solved the problem
Google Play Store is working fine in my Micromax Nitro A310 with 2G mobile data and wi fi but not when on 3G. I tried every trick & tip found in this forum and elsewhere over the internet like enabling background data, clearing cache, clearing data, logging in & logging out, clearing APN proxy and even factory reset. Nothing worked for me. Here's how I resolved this problem.
I use Airtel 3G. In the Access Point Name (APN) settings under "data bearer" default action selected is "not specified". Select "LTE" here. It worked for me

[Q] Orange signal icons when on data plan

Hello,
i have a strange issue (i'm aware of problems that were having Nexus 4 and Nexus 5 users, but i don't know if it's the same) when i'm not connected to any WiFi router and i have access to internet via my provider.
Whenever i check the Quick Settings Panel in the Notification drawer the signal bars are orange and not white as they should have been, no matter if i'm in area with good signal perception (4G selection on the phone), or bad (2G/3G selection on the phone).
The result is that i have access to internet, i can surf via a web browser, use Facebook, read articles/forums in Tapatalk and so on, but i get no notifications for almost every app that notifies you (Gmail, apps that notifies you for live scores for favorite teams such as FotMob, pm in Facebook or notifications for replies/mentions on G+).
When i connect to WiFi router, then i get a barrage of notifications that i've missed the time i was on data plan.
Unfortunatelly, i have no friends that have a micro-SIM and have a data plan enabled, or those who have data plan enabled they have a Mini-SIM (for devices such as Galaxy S3 mini), and i can't try one in order to see if the problem exists with their SIMs.
Do you have in mind what should the problem be?

This looks like a Google services issue.

Try applying a theme and see if it persists. I remember seeing what you are describing at some point

samflorin said:
This looks like a Google services issue.
Click to expand...
Click to collapse
Yes, i know from the Nexus 4 and Nexus 5 threads that the orange icon bars means that you have no connection to Google servers.
But i can't understand why only me among my friends with the same Operator, meet such an issue!
markbencze said:
Try applying a theme and see if it persists. I remember seeing what you are describing at some point
Click to expand...
Click to collapse
To be honest i'm already using an Android L - CM11/PA Theme and as soon as i read your post i was hoping that this is causing the problem, but i applied the stock one, did a reboot, and the icons are still orange.
Thanks both of you for your replies.

tsiftsism said:
Hello,
i have a strange issue (i'm aware of problems that were having Nexus 4 and Nexus 5 users, but i don't know if it's the same) when i'm not connected to any WiFi router and i have access to internet via my provider.
Whenever i check the Quick Settings Panel in the Notification drawer the signal bars are orange and not white as they should have been, no matter if i'm in area with good signal perception (4G selection on the phone), or bad (2G/3G selection on the phone).
The result is that i have access to internet, i can surf via a web browser, use Facebook, read articles/forums in Tapatalk and so on, but i get no notifications for almost every app that notifies you (Gmail, apps that notifies you for live scores for favorite teams such as FotMob, pm in Facebook or notifications for replies/mentions on G+).
When i connect to WiFi router, then i get a barrage of notifications that i've missed the time i was on data plan.
Unfortunatelly, i have no friends that have a micro-SIM and have a data plan enabled, or those who have data plan enabled they have a Mini-SIM (for devices such as Galaxy S3 mini), and i can't try one in order to see if the problem exists with their SIMs.
Do you have in mind what should the problem be?
Click to expand...
Click to collapse
try clearing data for google play services thats what I usually do when I have issues getting notifications and it seems to work. remember to clear both clear cache and go into manage space and clear data in there as well

playya said:
try clearing data for google play services thats what I usually do when I have issues getting notifications and it seems to work. remember to clear both clear cache and go into manage space and clear data in there as well
Click to expand...
Click to collapse
When you clear data inside Manage space, does that mean that all your accounts will be wiped out and you'll have to add them all over the beginning?

tsiftsism said:
When you clear data inside Manage space, does that mean that all your accounts will be wiped out and you'll have to add them all over the beginning?
Click to expand...
Click to collapse
No... thats frameworks
Sent from my A0001 using Tapatalk

playya said:
try clearing data for google play services thats what I usually do when I have issues getting notifications and it seems to work. remember to clear both clear cache and go into manage space and clear data in there as well
Click to expand...
Click to collapse
Didn't help either.

tsiftsism said:
Didn't help either.
Click to expand...
Click to collapse
have you gone into your google account to see if anything is stuck? trying to update or can't

playya said:
have you gone into your google account to see if anything is stuck? trying to update or can't
Click to expand...
Click to collapse
As soon as i am connected to WiFi router everything is ok.
When on data plan under my Google email there is a Sync error, which i think is right considering that the orange icon bars means that there is no connection to Google servers (that's what i've read in Nexus 4 and 5 threads).

tsiftsism said:
As soon as i am connected to WiFi router everything is ok.
When on data plan under my Google email there is a Sync error, which i think is right considering that the orange icon bars means that there is no connection to Google servers (that's what i've read in Nexus 4 and 5 threads).
Click to expand...
Click to collapse
ok so I would try different APN's, check and uncheck data enabled option, check off data roaming option, tick and untick all options in Google that wont sync. I mean try it all if you have not already of course. I have had the orange before and thats all I did was check the main stuff and no issues. If you can make calls and stuff I am quite sure you are ok.
Try 2g only - try it all basically of course if you have not already

For a colleague the issue was operator related. When he was on LTE he had no connection to google servers. It eventually got fixed after a million calls to customer care. If it matters the operator was DU UAE.

Google Play Store - No Connection Retry Error

Hi guys. I am having this headache type issue for many days. Any help would be appreciated.
I live in Pakistan and here Youtube access is blocked but from the last few days play store never connects. I also made a complain to my ISP but they said it is not their fault. The problem according to them is "Play store sending/receiving data from Youtube tunnel." They said me to complain Google dieectly. Many of my friends are facing this issue so this is not my Android problem. I also changed the time zone of my smartphone as read by me in one article but still same issue persists. But, i found something which really worked for some days and now it doesn't. I was reading about it then i found something in which a person described to change my DNS 1 /DNS 2 Address from Wifi - Advanced settings. So i changed DNS 1 to 8.8.8.8 and DNS 2 to 8.8.4.4. I turned off wifi after saving it and then blaah! My google play store worked for some days but from yesterday i am constantly facing this No Connection error. I also remived and added my account. Gmail is also not Syncing. But my play store still works on a VPN. Please help. Here are the screenshots for better guidance

Hi, Are you Rooted?

No. But my friend edited hosts file but still same error on his htc explorer. Many peoples are not having an access to play store here. What to do, don't know

freedom!!
Did u use "freedom" app ??
It sometimes cause this problem

No i dont use it bro

Try to clear cache and data of playstore,playservice.
Tapatalk 2

I tried it. Still same. !

Haven't update your google play?
Old Android

Updated to latest version. See the screenshots. Using Samsung S2

Its look like you using vpn..
Maybe you was disable it to network work online..
Old Android

No i wasnt disabled. I am not using vpn. Without vpn it wont work buddy.

But using vpn can make not work too..
Doesn't have data plan?
Wifi?
Old Android

I am on wifi. My play store wont work without a vpn. Maybe some firewall blocking access to it. While i use vpn, i can connect. How can i debug the culprit?

Reformat/reset factory.. maybe.. or you vpn settings causing this..
Using The Old Android

I tried it but still same.

Your vpn settings?
Using The Old Android

I am not using any P2P VPN. Whenever i use HSS and SpeedVPN, play store starts to work.!

Your friends phone has a same problem?
Using The Old Android

Yes because play store routing its data from youtube and youtube is blocked here. Sometimes it access packets directly and it works ...but sometimes. Any solution?

AArga said:
Try to clear cache and data of playstore,playservice.
Tapatalk 2
Click to expand...
Click to collapse
thankz

Disabling Wifi for the sake of son's grades.....

Hi, quick (strange) question. How can I disable the wifi on my son's OnePlus One so that he cannot connect to wifi networks even if he tries?
I have disabled cellular data through T-Mobile but he can still connect to the schools wifi and he gets distracted during classes as a result....
One is currently running stock cyanogen OS build MHC19Q but will root again if needed.
Can I just remove a system app for wifi with titanium backup to meet my goal?? Then reinstall it later as needed?
Thanks in advance for any help, apologies for noobish question....
Sent from my Nexus 6 using XDA-Developers mobile app

jtrentha said:
Hi, quick (strange) question. How can I disable the wifi on my son's OnePlus One so that he cannot connect to wifi networks even if he tries?
I have disabled cellular data through T-Mobile but he can still connect to the schools wifi and he gets distracted during classes as a result....
One is currently running stock cyanogen OS build MHC19Q but will root again if needed.
Can I just remove a system app for wifi with titanium backup to meet my goal?? Then reinstall it later as needed?
Thanks in advance for any help, apologies for noobish question....
Click to expand...
Click to collapse
I believe u can restrict the wifi on the mobile which u dont want to use. Try for the option in wifi settings

Installing a very early version of a kernel (if available) might be an option.

How cruel!
Maybe you just need to restrict the use of the phone. If your son works out how to use TWRP then re-enabling WiFi will not be a problem.

Why not get a cheap dumbphone that can only do calls and texts?
On CM13 at least you can lock apps so that you need to enter a password to open it, don't know if oxygenOS has a similar feature. There's plenty of apps on the play store with the same feature. You could just password lock all the apps that are distracting him during class
This might be something useful:
beebom[dot]com/best-app-lockers-for-android
Smart AppLock 2 is one of the most widely used App locker for Android. Justifying its name, the Smart AppLock does the work of protecting your apps very smartly.
It can easily lock apps containing privacy content, such as your photos, videos(Gallery), SMS, call logs etc. Also, it can be used to lock incoming calls, Wifi and Bluetooth toggle switch and much more. Users can also lock system settings, installing and uninstall of apps to keep phone away from being messed up by others or kids.
Click to expand...
Click to collapse

Hi,
Dad, I've lost faith in you.
Regards
Son

[solved] Since android 9: phone uses mobile data though wifi available

Update: Solved! It was a problem with AFwall+ and Android 9, not with android itself.
I used this as a workaround: https://forum.xda-developers.com/showpost.php?p=77302832&postcount=4612
-------------------
Hello all,
I recently updated my Pixel 2 to Android 9. Now, when I am connected to my wifi, it isn't used. Instead mobile data is used ):
What can I do about this? Is this a known issue?
Hint:
- There's an exclamation mark on my wifi symbol, but I also had this in previous versions, yet wifi was always used instead of mobile data!
- when I turn off mobile data, then wifi is used, so I can confirm that wifi connectivity is given - it's just not used when also mobile data is available.
Thanks for any hint on this!

You probably have a low quality connection with the router. Happens often in busy public wifi networks. Open the wi-fi settings, it usually tells a reason for the exclamation mark there.

srynoname said:
Hello all,
I recently updated my Pixel 2 to Android 9. Now, when I am connected to my wifi, it isn't used. Instead mobile data is used ):
What can I do about this? Is this a known issue?
Hint:
- There's an exclamation mark on my wifi symbol, but I also had this in previous versions, yet wifi was always used instead of mobile data!
- when I turn off mobile data, then wifi is used, so I can confirm that wifi connectivity is given - it's just not used when also mobile data is available.
Thanks for any hint on this!
Click to expand...
Click to collapse
Do you live in a country that has limited or restricted access to google services?

Thanks for your replies!
Olympus593 said:
You probably have a low quality connection with the router. Happens often in busy public wifi networks. Open the wi-fi settings, it usually tells a reason for the exclamation mark there.
Click to expand...
Click to collapse
It is my private wifi, connectivity is fine, same as before. In the wfii settings it says no internet connection, but that's not true. At least not for chrome. Play store refuses to work on wifi, guess it uses a different way to check connectivity.
jallenhayslett said:
Do you live in a country that has limited or restricted access to google services?
Click to expand...
Click to collapse
no. nothing is filtered in my country.
Any ideas what I could check/do?

srynoname said:
Thanks for your replies!
It is my private wifi, connectivity is fine, same as before. In the wfii settings it says no internet connection, but that's not true. At least not for chrome. Play store refuses to work on wifi, guess it uses a different way to check connectivity.
no. nothing is filtered in my country.
Any ideas what I could check/do?
Click to expand...
Click to collapse
Change the setting shown in my picture "always keep mobile network active" (make sure it's set to off)

crixley said:
Change the setting shown in my picture "always keep mobile network active" (make sure it's set to off)
Click to expand...
Click to collapse
it fails to load the image, but I meanwhile found the issue. see my initial post for an update. thanks for your support though!