Hi guys. I am having this headache type issue for many days. Any help would be appreciated.
I live in Pakistan and here Youtube access is blocked but from the last few days play store never connects. I also made a complain to my ISP but they said it is not their fault. The problem according to them is "Play store sending/receiving data from Youtube tunnel." They said me to complain Google dieectly. Many of my friends are facing this issue so this is not my Android problem. I also changed the time zone of my smartphone as read by me in one article but still same issue persists. But, i found something which really worked for some days and now it doesn't. I was reading about it then i found something in which a person described to change my DNS 1 /DNS 2 Address from Wifi - Advanced settings. So i changed DNS 1 to 8.8.8.8 and DNS 2 to 8.8.4.4. I turned off wifi after saving it and then blaah! My google play store worked for some days but from yesterday i am constantly facing this No Connection error. I also remived and added my account. Gmail is also not Syncing. But my play store still works on a VPN. Please help. Here are the screenshots for better guidance
Hi, Are you Rooted?
No. But my friend edited hosts file but still same error on his htc explorer. Many peoples are not having an access to play store here. What to do, don't know
freedom!!
Did u use "freedom" app ??
It sometimes cause this problem
No i dont use it bro
Try to clear cache and data of playstore,playservice.
Tapatalk 2
I tried it. Still same. !
Haven't update your google play?
Old Android
Updated to latest version. See the screenshots. Using Samsung S2
Its look like you using vpn..
Maybe you was disable it to network work online..
Old Android
No i wasnt disabled. I am not using vpn. Without vpn it wont work buddy.
But using vpn can make not work too..
Doesn't have data plan?
Wifi?
Old Android
I am on wifi. My play store wont work without a vpn. Maybe some firewall blocking access to it. While i use vpn, i can connect. How can i debug the culprit?
Reformat/reset factory.. maybe.. or you vpn settings causing this..
Using The Old Android
I tried it but still same.
Your vpn settings?
Using The Old Android
I am not using any P2P VPN. Whenever i use HSS and SpeedVPN, play store starts to work.!
Your friends phone has a same problem?
Using The Old Android
Yes because play store routing its data from youtube and youtube is blocked here. Sometimes it access packets directly and it works ...but sometimes. Any solution?
AArga said:
Try to clear cache and data of playstore,playservice.
Tapatalk 2
Click to expand...
Click to collapse
thankz
Related
hi all,
I have samsung p6200 samsung tab.
I am unable to download any app when i am on 3g from playstore. Although downloading works perfect when on wifi.
I have tried the clearing cache fix but doesn work.
Thanks and regards
S shah
Open the Google Play Store. On the top right corner you have a menu, go into settings and deselect the update over wifi only option.
P_
did you fix it? im having the same problem here and i dont know how to fix it... already deleted all of the play store data, still nothing...
does it say it is downloading and the progress bar keeps going but no percentage? I've had this too. just reboot once and open up play store, it should resume automatically.
yeah, also uncheck wi-fi only.
Unable to update/download from Google Play/Market
Hi Guys,
I too have been having this problem from the past month.
It works fine on a WiFi connection, but not on data.
I have tried every remedy I cud find, but no joy
1: Clear data/cache method
2: Uninstall/Reboot method
3: Sign in/out method
4: Tried a different Sim card
5: Tried a different g mail account
6: Rollback to Android Market
7: Factory reset
8: Conferred with the service provider (Vodafone)
9: Got the tab updated at an authorized Samsung center.
10: Google Play support (They suck)
I don't think there is anything I haven't tried.
Downloads on the browser work fine, Its just Google play that's acting up.
The status just gets stuck on 'Downloading' and then stops with error 495.
If anyone has had a breakthrough with a fix apart from the ones listed above...please share.
Thank you.
Use search. Plenty of topics on error 495, no need for another.
anyone had any luck..
I too am facing the same problem.. not able to download anything via 3G but working fine on Wifi.
Let me know if anyone was successful.
I never had a problem with 3G on Play Store, in fact I prefer it rather than Wi-Fi.
Try updating your Play Store to the latest one.
Check your mobile settings. Your APNs and all.
Can't really tell a solution because I haven't experience it at all. I'm just here to say that it works great on mine. Even from a fresh clear data on the application(No settings or whatsoever in Play Store options applied).
I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
sumitshah said:
hi all,
I have samsung p6200 samsung tab.
I am unable to download any app when i am on 3g from playstore. Although downloading works perfect when on wifi.
I have tried the clearing cache fix but doesn work.
Thanks and regards
S shah
Click to expand...
Click to collapse
DanieVDM said:
I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
Click to expand...
Click to collapse
Dvdm, what ROM you running on your Mk tow tab?
Sent from my SPH-D710 using xda app-developers app
Fix for MTN users
DanieVDM said:
I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
Click to expand...
Click to collapse
Check the eee Pad Transformer Q&A threads for error (495). Mcdeep from Pretoria had a fix. (I'd post the link but I'm too itty-bitty on this forum atm. )
Mcdeep said:
I finally managed to solve the problem. Just follow these steps, but bear in mind that i'm using a custom ROM so it might be a little different with you. Go to Settings > Wireless and network > Mobile networks > Access Point Names (or APN). Now select the APN that u are using. (I chose MTN Data since i'm MTN. Now go to "Proxy". There should be a number in there, delete everything that's in there and leave that field blank. Go to "Port" and clear everything as well. It worked for me.hope it works for u too. Let me know.
Click to expand...
Click to collapse
I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Bivas said:
I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Click to expand...
Click to collapse
Thanks Bivas... Problem solved after enabling background data for "Media" process!!
Omg it worked for me too! Thanks alot . I was just about to yell at my carrier
play store downloading issue in mobile data
Hi friends
Nothing will work like clear cache,data,force stope ,uninstall updates.i tried all steps available in internet...nothing solved the issue..i could download all aaps in wifi but not in carrier data.Try this..worked well
Do factory reset
After rebooting when seting up google account dont use wifi ..wait for carrier data
Make sure that you are having enabled 3g connection
Skip all steps when wifi usage comes.
After setting up google account via 3g open play store..
Its worked for me.
Pls reply anybody got benefited..thanks
Thanx it worked for me
Bivas said:
I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Click to expand...
Click to collapse
Thanx it worked for me
plus all the google related app must not be data restricted they create problem in one way or other (
Finally solved the problem
Google Play Store is working fine in my Micromax Nitro A310 with 2G mobile data and wi fi but not when on 3G. I tried every trick & tip found in this forum and elsewhere over the internet like enabling background data, clearing cache, clearing data, logging in & logging out, clearing APN proxy and even factory reset. Nothing worked for me. Here's how I resolved this problem.
I use Airtel 3G. In the Access Point Name (APN) settings under "data bearer" default action selected is "not specified". Select "LTE" here. It worked for me
Hey guys!
So I've tried Google and I think I've exhausted my resources, but has anyone experienced a problem with the Play Store not working on Wifi. The wifi connection is fine as I can browse the web, get email updates, and run apps that require a network connection, but the Plat Store just cannot connect at all. I've tried the phone without the sim card in just to make sure the other apps weren't using the 4g connection through some backdoor. However, on 4g, the play store connects just fine as does everything else. I'm running the "official" jb leak for the chinese atrix 2, ME865, rooted. Any tips on the issue?
Thanks in advance!
hpham1191 said:
Hey guys!
So I've tried Google and I think I've exhausted my resources, but has anyone experienced a problem with the Play Store not working on Wifi. The wifi connection is fine as I can browse the web, get email updates, and run apps that require a network connection, but the Plat Store just cannot connect at all. I've tried the phone without the sim card in just to make sure the other apps weren't using the 4g connection through some backdoor. However, on 4g, the play store connects just fine as does everything else. I'm running the "official" jb leak for the chinese atrix 2, ME865, rooted. Any tips on the issue?
Thanks in advance!
Click to expand...
Click to collapse
This is a known issue some of us saw after the ICS upgrade as well.
Try and clear all the data and cache for the play store app. This is in settings, apps, running or all apps (depends if it is running or not), click on the play store the clear all the data and cache from there.
Then reboot. When the phone comes back up, try to use the play store on WiFi. You will have to log back into your Google account in the play store and say yes to the agreement again, if it works.
Somewhat similar problem is faced by me after i fxz back to ics from cm10.1
i can get into playstore but no apps are getting downloaded only the preloader appears for every app (the loading kind of thing appears before actual download)..works on data but not wifi
have tried wiping cache of the play store and even wiped cache of the rom..
is there anything else i can do?
edit: found solution.. remove google account reboot open play store and add account again..!!
Anyone having this issue. Not exactly sure what changed in my wifi setup but in the facebook and instagram apps photos in my feed wont load. When i switch over to mobile data or use the web page in the browser over wifi they load fine. For some reason my wifi does not play nice with instagram and facebook apps. This is on my galaxy s4 but have tried several different devices and they all have the same issue.
Has anyone run into this problem? Tried searched and found some people who had the opposite issue with it not loading over mobile data but havent found a thread on this. Thanks for any tips.
I am having the exact same issues. Any help would be greatly appreciated.
thatg said:
Anyone having this issue. Not exactly sure what changed in my wifi setup but in the facebook and instagram apps photos in my feed wont load. When i switch over to mobile data or use the web page in the browser over wifi they load fine. For some reason my wifi does not play nice with instagram and facebook apps. This is on my galaxy s4 but have tried several different devices and they all have the same issue.
Has anyone run into this problem? Tried searched and found some people who had the opposite issue with it not loading over mobile data but havent found a thread on this. Thanks for any tips.
Click to expand...
Click to collapse
I'm a facebook beta tester, Facebook fixed the issue in the latest version. That means you guys will have it between now and next week.
sent from my SGS3 LTE using Tapatalk
thatg said:
Anyone having this issue. Not exactly sure what changed in my wifi setup but in the facebook and instagram apps photos in my feed wont load. When i switch over to mobile data or use the web page in the browser over wifi they load fine. For some reason my wifi does not play nice with instagram and facebook apps. This is on my galaxy s4 but have tried several different devices and they all have the same issue.
Has anyone run into this problem? Tried searched and found some people who had the opposite issue with it not loading over mobile data but havent found a thread on this. Thanks for any tips.
Click to expand...
Click to collapse
I am having the exact same issue, its seem to be a router problem, my newsfeed load fine one 4g and other wifi (i have a galaxy s2), but on my home wifi the newsfeed for facebook or instagram won't load, my sister is also experiencing the same problem with here galaxy S......any suggestions would be greatly appreciated.
FYI: i've tried restarting the router, upgrading the firmware which didn't work. also before i realized it was just the router i've tried force closing, clearing the cache and restarting the phone, i've also uninstall and reinstall the app several times.
I had a similar problem but I sorted it out today on my Nexus 4. My problem was, the default gateway on my phone was different from what it has to be for that specific wifi network.
In windows one can check the default gateway by running command prompt (cmd) and typing ipconfig.
On your phone you also have to check the advanced settings for that wifi network that you have problems with.
I set the Ip settings to static from DHCP and entered the default gateway values from my pc to my phone. You can also get another ip for your phone in that advanced settings tab if you think there may be an ip conflict but as I told, my problem was the differing default gateway values. I haven't changed the DNS which was google dns by default.
Key thing was the default gateway values for me and I'm hoping this will help many of you.
Problem Fix
if ur Instagram installed on ur sdCard then just move it to ur mobile memory it's 101% working
I haven't rooted my device or anything and have the latest updates. I have used VPN before and it worked fine, but then without a real reason it stopped working. I have used several apps and none of them seem to make a difference. I mainly used it to get acess to a playstore in another region, since mine is very restricted.
I have tried resetting the device and it did nothing.
Anyone know a solution for this?
drhj said:
I haven't rooted my device or anything and have the latest updates. I have used VPN before and it worked fine, but then without a real reason it stopped working. I have used several apps and none of them seem to make a difference. I mainly used it to get acess to a playstore in another region, since mine is very restricted.
I have tried resetting the device and it did nothing.
Anyone know a solution for this?
Click to expand...
Click to collapse
i have premium cyberchost and works fine at latest cm12
what message appear?
geowolf1000 said:
i have premium cyberchost and works fine at latest cm12
what message appear?
Click to expand...
Click to collapse
There are literally no messages appearing. I have tried cyberghost it says it connects, but the playstore looks the same without any apps. I have tried using Psiphon and when looking at the log it says "handshake request failed *server name*" several times and then it connects. Then I open the playstore and it looks the same without any new apps. The same with OpenVPN, Vpn1Click, Unlimited VPN and so on.
It is really frustrating me that I can't find an answer anywhere on the internet, I seem like the only one with this weird issue.
Wondering if I should try resetting it again, but I risk not getting the apps I got over VPN back again.
drhj said:
There are literally no messages appearing. I have tried cyberghost it says it connects, but the playstore looks the same without any apps. I have tried using Psiphon and when looking at the log it says "handshake request failed *server name*" several times and then it connects. Then I open the playstore and it looks the same without any new apps. The same with OpenVPN, Vpn1Click, Unlimited VPN and so on.
It is really frustrating me that I can't find an answer anywhere on the internet, I seem like the only one with this weird issue.
Wondering if I should try resetting it again, but I risk not getting the apps I got over VPN back again.
Click to expand...
Click to collapse
Have you tried manual setup with internal vpn service?
You can check same way amazon playstore
If google denay vpn adresses.
geowolf1000 said:
Have you tried manual setup with internal vpn service?
Click to expand...
Click to collapse
I have been meaning to try this, but haven't yet.
I'll give amazon playstore a try too.
Hi everyone.
Every time I watch a YouTube video on a specific WiFi network, the internet stops after 3 minutes of watching the video. There will be a message saying "Connection to server lost. Touch to retry".
This happens on YouTube app as well as the YouTube website (using Google Chrome).
When this happens, I have to wait around 4 minutes for the internet to start working again and when I try to view a webpage on Chrome, I receive this error: DNS_PROBE_FINISHED_NO_INTERNET
This problem happens on any version of the YouTube app. I have also cleared all data in Google Play Services and YouTube.
Does anyone how to fix this?
The network works fine on all other devices, as well as my old Xperia Z1.
It seems like this guy had the same problem on his LG G3 but never provided a solution.
Thanks.
Any help?
Info
Lambo16 said:
Hi everyone.
3 days ago, I received a Xperia Z5 as a Christmas present. I am LOVING this phone, it's amazing.
But there is one problem that is really bugging me.
Every time I watch a YouTube video on a specific WiFi network, the internet stops after 3 minutes of watching the video. This happens on YouTube app as well as the YouTube website.
When this happens, I have to wait around 4 minutes for the internet to start working again and when I try to view a webpage on Chrome, I receive this error: DNS_PROBE_FINISHED_NO_INTERNET
Does anyone how to fix this?
The network works fine on all other devices, as well as my old Xperia Z1.
It seems like this guy had the same problem on his LG G3 but never provided a solution.
Thanks.
Click to expand...
Click to collapse
well it s network issue maybe modem on phone or router
have u set any proxy or vpn on ur phone or wifi router??
:good:
Geeks Empire said:
well it s network issue maybe modem on phone or router
have u set any proxy or vpn on ur phone or wifi router??
:good:
Click to expand...
Click to collapse
No proxy, VPS or DNS.
What do I do now?
Any other details? Is it only YouTube that's giving you a problem or all network connections? You using Chrome or the YouTube app to view over WiFi? Need more detail to troubleshoot
augie7107 said:
Any other details? Is it only YouTube that's giving you a problem or all network connections? You using Chrome or the YouTube app to view over WiFi? Need more detail to troubleshoot
Click to expand...
Click to collapse
This is only a problem with YouTube (so far) and as I said in the post it's the website and the app.
Try uninstalling the updates to chrome and YouTube.
Lambo16 said:
This is only a problem with YouTube (so far) and as I said in the post it's the website and the app.
Click to expand...
Click to collapse
Doesn't work unfortunately.
Any help?
Use a different browser and see if the issue remains.
It must be an issue with your network configuration as it's the app and the browser have you rebooted your router. Can you access fine on a pc watching the same video? Maybe something with your isp?
Does the same video play without wifi?
Sent from my E6653 using Tapatalk
zippy01 said:
It must be an issue with your network configuration as it's the app and the browser have you rebooted your router. Can you access fine on a pc watching the same video? Maybe something with your isp?
Does the same video play without wifi?
Sent from my E6653 using Tapatalk
Click to expand...
Click to collapse
The same video plays fine on a different network. I have rebooted the router and have tested the network on different devices and they all work. My old Xperia Z1 worked fine.
Factory reset or Repair your phone using pc companion?
gm007 said:
Factory reset or Repair your phone using pc companion?
Click to expand...
Click to collapse
Do I loose all my data then?
Lambo16 said:
Do I loose all my data then?
Click to expand...
Click to collapse
Yes do a backup first.
But try the connection before restoring ur data.
Sent from my E6653 using Tapatalk
gm007 said:
Yes do a backup first.
But try the connection before restoring ur data.
Sent from my E6653 using Tapatalk
Click to expand...
Click to collapse
Eugh. Is there anything else I can do first?
I presume that it is an incompatibility with something between your phone and your router if the same video plays on the network. I would really try troubleshoot the router as I don't think it's anything wrong with the phone
Sent from my E6653 using Tapatalk
zippy01 said:
I presume that it is an incompatibility with something between your phone and your router if the same video plays on the network. I would really try troubleshoot the router as I don't think it's anything wrong with the phone
Sent from my E6653 using Tapatalk
Click to expand...
Click to collapse
That's what I'm thinking. I don't think there is anything wrong with my phone as it works fine on every other network. Then again, all other devices work fine with this network...
This is everything I've tried:
- Rebooting router
- Changing router channel
- Changing router DNS
- Changing device DNS
- Using VPN
- Clearing YouTube data
- Clearing Google Play services data
- Rebooting device
- Uninstalling YouTube updates
So far nothing has worked
I should probably add that I get this message on the YouTube app: "Connection to server lost. Touch to retry"