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[Q] unable to download from google play store when on 3g

hi all,
I have samsung p6200 samsung tab.
I am unable to download any app when i am on 3g from playstore. Although downloading works perfect when on wifi.
I have tried the clearing cache fix but doesn work.
Thanks and regards
S shah

Open the Google Play Store. On the top right corner you have a menu, go into settings and deselect the update over wifi only option.
P_

did you fix it? im having the same problem here and i dont know how to fix it... already deleted all of the play store data, still nothing...

does it say it is downloading and the progress bar keeps going but no percentage? I've had this too. just reboot once and open up play store, it should resume automatically.
yeah, also uncheck wi-fi only.

Unable to update/download from Google Play/Market
Hi Guys,
I too have been having this problem from the past month.
It works fine on a WiFi connection, but not on data.
I have tried every remedy I cud find, but no joy
1: Clear data/cache method
2: Uninstall/Reboot method
3: Sign in/out method
4: Tried a different Sim card
5: Tried a different g mail account
6: Rollback to Android Market
7: Factory reset
8: Conferred with the service provider (Vodafone)
9: Got the tab updated at an authorized Samsung center.
10: Google Play support (They suck)
I don't think there is anything I haven't tried.
Downloads on the browser work fine, Its just Google play that's acting up.
The status just gets stuck on 'Downloading' and then stops with error 495.
If anyone has had a breakthrough with a fix apart from the ones listed above...please share.
Thank you.

Use search. Plenty of topics on error 495, no need for another.

anyone had any luck..
I too am facing the same problem.. not able to download anything via 3G but working fine on Wifi.
Let me know if anyone was successful.

I never had a problem with 3G on Play Store, in fact I prefer it rather than Wi-Fi.
Try updating your Play Store to the latest one.
Check your mobile settings. Your APNs and all.
Can't really tell a solution because I haven't experience it at all. I'm just here to say that it works great on mine. Even from a fresh clear data on the application(No settings or whatsoever in Play Store options applied).

I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
sumitshah said:
hi all,
I have samsung p6200 samsung tab.
I am unable to download any app when i am on 3g from playstore. Although downloading works perfect when on wifi.
I have tried the clearing cache fix but doesn work.
Thanks and regards
S shah
Click to expand...
Click to collapse

DanieVDM said:
I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
Click to expand...
Click to collapse
Dvdm, what ROM you running on your Mk tow tab?
Sent from my SPH-D710 using xda app-developers app

Fix for MTN users
DanieVDM said:
I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
Click to expand...
Click to collapse
Check the eee Pad Transformer Q&A threads for error (495). Mcdeep from Pretoria had a fix. (I'd post the link but I'm too itty-bitty on this forum atm. )
Mcdeep said:
I finally managed to solve the problem. Just follow these steps, but bear in mind that i'm using a custom ROM so it might be a little different with you. Go to Settings > Wireless and network > Mobile networks > Access Point Names (or APN). Now select the APN that u are using. (I chose MTN Data since i'm MTN. Now go to "Proxy". There should be a number in there, delete everything that's in there and leave that field blank. Go to "Port" and clear everything as well. It worked for me.hope it works for u too. Let me know.
Click to expand...
Click to collapse

I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.

Bivas said:
I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Click to expand...
Click to collapse
Thanks Bivas... Problem solved after enabling background data for "Media" process!!

Omg it worked for me too! Thanks alot . I was just about to yell at my carrier

play store downloading issue in mobile data
Hi friends
Nothing will work like clear cache,data,force stope ,uninstall updates.i tried all steps available in internet...nothing solved the issue..i could download all aaps in wifi but not in carrier data.Try this..worked well
Do factory reset
After rebooting when seting up google account dont use wifi ..wait for carrier data
Make sure that you are having enabled 3g connection
Skip all steps when wifi usage comes.
After setting up google account via 3g open play store..
Its worked for me.
Pls reply anybody got benefited..thanks

Thanx it worked for me
Bivas said:
I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Click to expand...
Click to collapse
Thanx it worked for me
plus all the google related app must not be data restricted they create problem in one way or other (

Finally solved the problem
Google Play Store is working fine in my Micromax Nitro A310 with 2G mobile data and wi fi but not when on 3G. I tried every trick & tip found in this forum and elsewhere over the internet like enabling background data, clearing cache, clearing data, logging in & logging out, clearing APN proxy and even factory reset. Nothing worked for me. Here's how I resolved this problem.
I use Airtel 3G. In the Access Point Name (APN) settings under "data bearer" default action selected is "not specified". Select "LTE" here. It worked for me

[Q] Play store will not download apps

Hi, my google play store will not download any apps from the app store when on mobile data, when I connect it to wifi it works.
I am running the google play edition of android revoloution on my htc one.
I have tried
Wipining dalvic cache
Clearing the data and cache from the play store app
Factory resseting phone
Trying different roms
Anyone got any other ideas, thanks in advance

Network configuration
Maybe you'll have to manage to download the network data configuration for your company. Generic and custom roms usually come without this configuration, but have the option in the settings menu to set it up quickly.

May be the mobile network is very slow that it cannot connect to internet successively.
No problem with google play,since it work alright on wifi.
Use in fast internet connection.
Sent by 桑傑庫馬爾 :stirthepot:

TogetherWePlay said:
Hi, my google play store will not download any apps from the app store when on mobile data, when I connect it to wifi it works.
I am running the google play edition of android revoloution on my htc one.
I have tried
Wipining dalvic cache
Clearing the data and cache from the play store app
Factory resseting phone
Trying different roms
Anyone got any other ideas, thanks in advance
Click to expand...
Click to collapse
Are you on an O2, Tesco, or GiffGaff network?
I was one of the many people who went without network for 13 hours!
I couldn't make/receive calls, or texts, or use data.
O2 are causing problems once again!
But the problem has been resolved now, so try again?

Sanjay said:
May be the mobile network is very slow that it cannot connect to internet successively.
No problem with google play,since it work alright on wifi.
Use in fast internet connection.
Sent by 桑傑庫馬爾 :stirthepot:
Click to expand...
Click to collapse
I get around 12mbps Download and 3 Upload

Google Play Store - No Connection Retry Error

Hi guys. I am having this headache type issue for many days. Any help would be appreciated.
I live in Pakistan and here Youtube access is blocked but from the last few days play store never connects. I also made a complain to my ISP but they said it is not their fault. The problem according to them is "Play store sending/receiving data from Youtube tunnel." They said me to complain Google dieectly. Many of my friends are facing this issue so this is not my Android problem. I also changed the time zone of my smartphone as read by me in one article but still same issue persists. But, i found something which really worked for some days and now it doesn't. I was reading about it then i found something in which a person described to change my DNS 1 /DNS 2 Address from Wifi - Advanced settings. So i changed DNS 1 to 8.8.8.8 and DNS 2 to 8.8.4.4. I turned off wifi after saving it and then blaah! My google play store worked for some days but from yesterday i am constantly facing this No Connection error. I also remived and added my account. Gmail is also not Syncing. But my play store still works on a VPN. Please help. Here are the screenshots for better guidance

Hi, Are you Rooted?

No. But my friend edited hosts file but still same error on his htc explorer. Many peoples are not having an access to play store here. What to do, don't know

freedom!!
Did u use "freedom" app ??
It sometimes cause this problem

No i dont use it bro

Try to clear cache and data of playstore,playservice.
Tapatalk 2

I tried it. Still same. !

Haven't update your google play?
Old Android

Updated to latest version. See the screenshots. Using Samsung S2

Its look like you using vpn..
Maybe you was disable it to network work online..
Old Android

No i wasnt disabled. I am not using vpn. Without vpn it wont work buddy.

But using vpn can make not work too..
Doesn't have data plan?
Wifi?
Old Android

I am on wifi. My play store wont work without a vpn. Maybe some firewall blocking access to it. While i use vpn, i can connect. How can i debug the culprit?

Reformat/reset factory.. maybe.. or you vpn settings causing this..
Using The Old Android

I tried it but still same.

Your vpn settings?
Using The Old Android

I am not using any P2P VPN. Whenever i use HSS and SpeedVPN, play store starts to work.!

Your friends phone has a same problem?
Using The Old Android

Yes because play store routing its data from youtube and youtube is blocked here. Sometimes it access packets directly and it works ...but sometimes. Any solution?

AArga said:
Try to clear cache and data of playstore,playservice.
Tapatalk 2
Click to expand...
Click to collapse
thankz

Google Services problems on wifi?

Alright so i am currently having a few problems with my Nexus 5 and to be frank, they are quite odd. First off, I can no longer get any wifi from my school, i cant connect but everyone else can. I have no idea why. Then, when i try to login into my google accounts in my phone, i get an error, wether if its youtube, google play, or any app that lets me log in using my google account i get a message saying "no wifi or cellular network connection" now, the worst part is, all of these services work fine when im on lte, so whenever i want to download an app or watch youtube videos, i have to be using lte which is not the best thing to do. Any suggestions? ive tried clearing the cache of my google play services and stuff but nothing seems to work. Ive also tried to flash new gapps but that still didnt cut it.
Thanks to anyone responding to me in advance.

Can't Download or Update Apps via Play Store (Watch Version)

Now I have get this trouble that I am unable to download new apps or update existing apps via the watch version of the Play Store (both do not progress from "download pending".
I have read about different soloutions:
https://productforums.google.com/fo.../DoIB9mtIY20;context-place=forum/android-wear
I have tried everything exept factory reset. It is not even sure that factory reset will be the solution, and I am not so happy about making a factory reset (because I did that recently when I changed Phone.)
Anyone else here with the same problem?
Perhaps an there will come a android wear update soon that fix this

Are you using internet over bluetooth or using wifi?
in either case check so that google services are not blocked in your region.
and try this steps:
go to seetings/app find play store and then clear data and cache (in the watch)
turn wifi off from settings
connect the watch to your phone through bluetooth
connect your phone to a working wifi network or cellular data with good speed
now go to play store and see if its working

Thanks for the tips. I have tried that but it is not getting any better.
Have tried using internet through phone or with the watch wifi or 4G.
I do not know about google services in my region but I live in Sweden and it works fine on my phone.

spenstberg said:
Thanks for the tips. I have tried that but it is not getting any better.
Have tried using internet through phone or with the watch wifi or 4G.
I do not know about google services in my region but I live in Sweden and it works fine on my phone.
Click to expand...
Click to collapse
After factory reset it works again!

What I've had luck with thus far
Experienced this exactly with ZTE quartz and pocophone. Download pending and nothing you can do but reset the watch.
However!!! Following an advice in this thread, on the watch (after reset) I quickly disabled automatic updates of play store (open play store on your watch, drag from the top, tap the wheel, mess around there... it's easy to find) - then manually updated everything over Bluetooth EXCEPT THE GOOGLE APP (you can update Wear OS, just not the Google app) and for a few days now everything seems to work fine with downloads from the play store.
Just that Google Assistant on the watch only responds with on-screen text, but doesn't respond vocally without the update to its watch app. And I'm afraid of updating it :-\