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[Q] unable to download from google play store when on 3g

hi all,
I have samsung p6200 samsung tab.
I am unable to download any app when i am on 3g from playstore. Although downloading works perfect when on wifi.
I have tried the clearing cache fix but doesn work.
Thanks and regards
S shah

Open the Google Play Store. On the top right corner you have a menu, go into settings and deselect the update over wifi only option.
P_

did you fix it? im having the same problem here and i dont know how to fix it... already deleted all of the play store data, still nothing...

does it say it is downloading and the progress bar keeps going but no percentage? I've had this too. just reboot once and open up play store, it should resume automatically.
yeah, also uncheck wi-fi only.

Unable to update/download from Google Play/Market
Hi Guys,
I too have been having this problem from the past month.
It works fine on a WiFi connection, but not on data.
I have tried every remedy I cud find, but no joy
1: Clear data/cache method
2: Uninstall/Reboot method
3: Sign in/out method
4: Tried a different Sim card
5: Tried a different g mail account
6: Rollback to Android Market
7: Factory reset
8: Conferred with the service provider (Vodafone)
9: Got the tab updated at an authorized Samsung center.
10: Google Play support (They suck)
I don't think there is anything I haven't tried.
Downloads on the browser work fine, Its just Google play that's acting up.
The status just gets stuck on 'Downloading' and then stops with error 495.
If anyone has had a breakthrough with a fix apart from the ones listed above...please share.
Thank you.

Use search. Plenty of topics on error 495, no need for another.

anyone had any luck..
I too am facing the same problem.. not able to download anything via 3G but working fine on Wifi.
Let me know if anyone was successful.

I never had a problem with 3G on Play Store, in fact I prefer it rather than Wi-Fi.
Try updating your Play Store to the latest one.
Check your mobile settings. Your APNs and all.
Can't really tell a solution because I haven't experience it at all. I'm just here to say that it works great on mine. Even from a fresh clear data on the application(No settings or whatsoever in Play Store options applied).

I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
sumitshah said:
hi all,
I have samsung p6200 samsung tab.
I am unable to download any app when i am on 3g from playstore. Although downloading works perfect when on wifi.
I have tried the clearing cache fix but doesn work.
Thanks and regards
S shah
Click to expand...
Click to collapse

DanieVDM said:
I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
Click to expand...
Click to collapse
Dvdm, what ROM you running on your Mk tow tab?
Sent from my SPH-D710 using xda app-developers app

Fix for MTN users
DanieVDM said:
I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
Click to expand...
Click to collapse
Check the eee Pad Transformer Q&A threads for error (495). Mcdeep from Pretoria had a fix. (I'd post the link but I'm too itty-bitty on this forum atm. )
Mcdeep said:
I finally managed to solve the problem. Just follow these steps, but bear in mind that i'm using a custom ROM so it might be a little different with you. Go to Settings > Wireless and network > Mobile networks > Access Point Names (or APN). Now select the APN that u are using. (I chose MTN Data since i'm MTN. Now go to "Proxy". There should be a number in there, delete everything that's in there and leave that field blank. Go to "Port" and clear everything as well. It worked for me.hope it works for u too. Let me know.
Click to expand...
Click to collapse

I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.

Bivas said:
I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Click to expand...
Click to collapse
Thanks Bivas... Problem solved after enabling background data for "Media" process!!

Omg it worked for me too! Thanks alot . I was just about to yell at my carrier

play store downloading issue in mobile data
Hi friends
Nothing will work like clear cache,data,force stope ,uninstall updates.i tried all steps available in internet...nothing solved the issue..i could download all aaps in wifi but not in carrier data.Try this..worked well
Do factory reset
After rebooting when seting up google account dont use wifi ..wait for carrier data
Make sure that you are having enabled 3g connection
Skip all steps when wifi usage comes.
After setting up google account via 3g open play store..
Its worked for me.
Pls reply anybody got benefited..thanks

Thanx it worked for me
Bivas said:
I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Click to expand...
Click to collapse
Thanx it worked for me
plus all the google related app must not be data restricted they create problem in one way or other (

Finally solved the problem
Google Play Store is working fine in my Micromax Nitro A310 with 2G mobile data and wi fi but not when on 3G. I tried every trick & tip found in this forum and elsewhere over the internet like enabling background data, clearing cache, clearing data, logging in & logging out, clearing APN proxy and even factory reset. Nothing worked for me. Here's how I resolved this problem.
I use Airtel 3G. In the Access Point Name (APN) settings under "data bearer" default action selected is "not specified". Select "LTE" here. It worked for me

[Q] Play Store has issues with Wifi

Hey guys!
So I've tried Google and I think I've exhausted my resources, but has anyone experienced a problem with the Play Store not working on Wifi. The wifi connection is fine as I can browse the web, get email updates, and run apps that require a network connection, but the Plat Store just cannot connect at all. I've tried the phone without the sim card in just to make sure the other apps weren't using the 4g connection through some backdoor. However, on 4g, the play store connects just fine as does everything else. I'm running the "official" jb leak for the chinese atrix 2, ME865, rooted. Any tips on the issue?
Thanks in advance!

hpham1191 said:
Hey guys!
So I've tried Google and I think I've exhausted my resources, but has anyone experienced a problem with the Play Store not working on Wifi. The wifi connection is fine as I can browse the web, get email updates, and run apps that require a network connection, but the Plat Store just cannot connect at all. I've tried the phone without the sim card in just to make sure the other apps weren't using the 4g connection through some backdoor. However, on 4g, the play store connects just fine as does everything else. I'm running the "official" jb leak for the chinese atrix 2, ME865, rooted. Any tips on the issue?
Thanks in advance!
Click to expand...
Click to collapse
This is a known issue some of us saw after the ICS upgrade as well.
Try and clear all the data and cache for the play store app. This is in settings, apps, running or all apps (depends if it is running or not), click on the play store the clear all the data and cache from there.
Then reboot. When the phone comes back up, try to use the play store on WiFi. You will have to log back into your Google account in the play store and say yes to the agreement again, if it works.

Somewhat similar problem is faced by me after i fxz back to ics from cm10.1
i can get into playstore but no apps are getting downloaded only the preloader appears for every app (the loading kind of thing appears before actual download)..works on data but not wifi
have tried wiping cache of the play store and even wiped cache of the rom..
is there anything else i can do?
edit: found solution.. remove google account reboot open play store and add account again..!!

[Q] Orange signal icons when on data plan

Hello,
i have a strange issue (i'm aware of problems that were having Nexus 4 and Nexus 5 users, but i don't know if it's the same) when i'm not connected to any WiFi router and i have access to internet via my provider.
Whenever i check the Quick Settings Panel in the Notification drawer the signal bars are orange and not white as they should have been, no matter if i'm in area with good signal perception (4G selection on the phone), or bad (2G/3G selection on the phone).
The result is that i have access to internet, i can surf via a web browser, use Facebook, read articles/forums in Tapatalk and so on, but i get no notifications for almost every app that notifies you (Gmail, apps that notifies you for live scores for favorite teams such as FotMob, pm in Facebook or notifications for replies/mentions on G+).
When i connect to WiFi router, then i get a barrage of notifications that i've missed the time i was on data plan.
Unfortunatelly, i have no friends that have a micro-SIM and have a data plan enabled, or those who have data plan enabled they have a Mini-SIM (for devices such as Galaxy S3 mini), and i can't try one in order to see if the problem exists with their SIMs.
Do you have in mind what should the problem be?

This looks like a Google services issue.

Try applying a theme and see if it persists. I remember seeing what you are describing at some point

samflorin said:
This looks like a Google services issue.
Click to expand...
Click to collapse
Yes, i know from the Nexus 4 and Nexus 5 threads that the orange icon bars means that you have no connection to Google servers.
But i can't understand why only me among my friends with the same Operator, meet such an issue!
markbencze said:
Try applying a theme and see if it persists. I remember seeing what you are describing at some point
Click to expand...
Click to collapse
To be honest i'm already using an Android L - CM11/PA Theme and as soon as i read your post i was hoping that this is causing the problem, but i applied the stock one, did a reboot, and the icons are still orange.
Thanks both of you for your replies.

tsiftsism said:
Hello,
i have a strange issue (i'm aware of problems that were having Nexus 4 and Nexus 5 users, but i don't know if it's the same) when i'm not connected to any WiFi router and i have access to internet via my provider.
Whenever i check the Quick Settings Panel in the Notification drawer the signal bars are orange and not white as they should have been, no matter if i'm in area with good signal perception (4G selection on the phone), or bad (2G/3G selection on the phone).
The result is that i have access to internet, i can surf via a web browser, use Facebook, read articles/forums in Tapatalk and so on, but i get no notifications for almost every app that notifies you (Gmail, apps that notifies you for live scores for favorite teams such as FotMob, pm in Facebook or notifications for replies/mentions on G+).
When i connect to WiFi router, then i get a barrage of notifications that i've missed the time i was on data plan.
Unfortunatelly, i have no friends that have a micro-SIM and have a data plan enabled, or those who have data plan enabled they have a Mini-SIM (for devices such as Galaxy S3 mini), and i can't try one in order to see if the problem exists with their SIMs.
Do you have in mind what should the problem be?
Click to expand...
Click to collapse
try clearing data for google play services thats what I usually do when I have issues getting notifications and it seems to work. remember to clear both clear cache and go into manage space and clear data in there as well

playya said:
try clearing data for google play services thats what I usually do when I have issues getting notifications and it seems to work. remember to clear both clear cache and go into manage space and clear data in there as well
Click to expand...
Click to collapse
When you clear data inside Manage space, does that mean that all your accounts will be wiped out and you'll have to add them all over the beginning?

tsiftsism said:
When you clear data inside Manage space, does that mean that all your accounts will be wiped out and you'll have to add them all over the beginning?
Click to expand...
Click to collapse
No... thats frameworks
Sent from my A0001 using Tapatalk

playya said:
try clearing data for google play services thats what I usually do when I have issues getting notifications and it seems to work. remember to clear both clear cache and go into manage space and clear data in there as well
Click to expand...
Click to collapse
Didn't help either.

tsiftsism said:
Didn't help either.
Click to expand...
Click to collapse
have you gone into your google account to see if anything is stuck? trying to update or can't

playya said:
have you gone into your google account to see if anything is stuck? trying to update or can't
Click to expand...
Click to collapse
As soon as i am connected to WiFi router everything is ok.
When on data plan under my Google email there is a Sync error, which i think is right considering that the orange icon bars means that there is no connection to Google servers (that's what i've read in Nexus 4 and 5 threads).

tsiftsism said:
As soon as i am connected to WiFi router everything is ok.
When on data plan under my Google email there is a Sync error, which i think is right considering that the orange icon bars means that there is no connection to Google servers (that's what i've read in Nexus 4 and 5 threads).
Click to expand...
Click to collapse
ok so I would try different APN's, check and uncheck data enabled option, check off data roaming option, tick and untick all options in Google that wont sync. I mean try it all if you have not already of course. I have had the orange before and thats all I did was check the main stuff and no issues. If you can make calls and stuff I am quite sure you are ok.
Try 2g only - try it all basically of course if you have not already

For a colleague the issue was operator related. When he was on LTE he had no connection to google servers. It eventually got fixed after a million calls to customer care. If it matters the operator was DU UAE.

Google Play Store - No Connection Retry Error

Hi guys. I am having this headache type issue for many days. Any help would be appreciated.
I live in Pakistan and here Youtube access is blocked but from the last few days play store never connects. I also made a complain to my ISP but they said it is not their fault. The problem according to them is "Play store sending/receiving data from Youtube tunnel." They said me to complain Google dieectly. Many of my friends are facing this issue so this is not my Android problem. I also changed the time zone of my smartphone as read by me in one article but still same issue persists. But, i found something which really worked for some days and now it doesn't. I was reading about it then i found something in which a person described to change my DNS 1 /DNS 2 Address from Wifi - Advanced settings. So i changed DNS 1 to 8.8.8.8 and DNS 2 to 8.8.4.4. I turned off wifi after saving it and then blaah! My google play store worked for some days but from yesterday i am constantly facing this No Connection error. I also remived and added my account. Gmail is also not Syncing. But my play store still works on a VPN. Please help. Here are the screenshots for better guidance

Hi, Are you Rooted?

No. But my friend edited hosts file but still same error on his htc explorer. Many peoples are not having an access to play store here. What to do, don't know

freedom!!
Did u use "freedom" app ??
It sometimes cause this problem

No i dont use it bro

Try to clear cache and data of playstore,playservice.
Tapatalk 2

I tried it. Still same. !

Haven't update your google play?
Old Android

Updated to latest version. See the screenshots. Using Samsung S2

Its look like you using vpn..
Maybe you was disable it to network work online..
Old Android

No i wasnt disabled. I am not using vpn. Without vpn it wont work buddy.

But using vpn can make not work too..
Doesn't have data plan?
Wifi?
Old Android

I am on wifi. My play store wont work without a vpn. Maybe some firewall blocking access to it. While i use vpn, i can connect. How can i debug the culprit?

Reformat/reset factory.. maybe.. or you vpn settings causing this..
Using The Old Android

I tried it but still same.

Your vpn settings?
Using The Old Android

I am not using any P2P VPN. Whenever i use HSS and SpeedVPN, play store starts to work.!

Your friends phone has a same problem?
Using The Old Android

Yes because play store routing its data from youtube and youtube is blocked here. Sometimes it access packets directly and it works ...but sometimes. Any solution?

AArga said:
Try to clear cache and data of playstore,playservice.
Tapatalk 2
Click to expand...
Click to collapse
thankz

Chrome saying no Internet though working and Android Downloader Not downloading unless Wifi ! [SOLVED]

Hi!
I am in a trouble. My mobile data works very fine. And wifi too. But, when I use mobile data, chrome says "No Internet" on the upper layer. [See attached pics] Though everything is working. I can surf every website. When I connect the wifi, it says "Back online". This issue not making problem to me. But I have an online class app called "10 minute School", there If I download videos it works on wifi normally. But whenever I try to download using mobile data the downloads are paused. Never starts. That's the problem. [See attachment]
And I am facing no internet issue in any other app in my phone.
I think my android saying no internet to chrome & download manager. But everything is working. Why? How do I check it? whats the problem here....Plz help me out. My wifi is too slow. 3 mbps. So I need Mobile data. [See the attachment and see after changing the network what happens]
Plzzzz Help!!

@lightinfo10
Have you check your mobile data usages limiter? Mostly in Network Settings

khusika said:
@lightinfo10
Have you check your mobile data usages limiter? Mostly in Network Settings
Click to expand...
Click to collapse
Data Monitor: off
Set Data plan: Disabled
Data Saver: off
In Settings App, That's what I know.

Hey! I recently noticed another app named "My robi" says No Internet Connection. But the app is doing online tasks very fine by mobile data. It always shows a Network Error Message. See the attachment .
Now I'm really confused. I get the same message by my both sim of different operators.

lightinfo10 said:
Hey! I recently noticed another app named "My robi" says No Internet Connection. But the app is doing online tasks very fine by mobile data. It always shows a Network Error Message. See the attachment .
Now I'm really confused. I get the same message by my both sim of different operators.
Click to expand...
Click to collapse
Those apps probably read your cache instead of using online data, have you check your APN?

Chrome is one of those apps.
I use the APN which my mobile operator provides via SMS Configurations. Other phones in my home uses the same operator and same APN. But they don't encounter any issue.
Can I check it via ADB or logcat or whatever....?
I think, Factory Reset is the only option. But I have Bank apps. Factory Reset changes Device id. So I will be in trouble.
Thanks!

Are you using a VPN or private DNS service?
lightinfo10 said:
I have an online class app called "10 minute School", there If I download videos it works on wifi normally. But whenever I try to download using mobile data the downloads are paused. Never starts.
Click to expand...
Click to collapse
Check your app settings. It could be configured to download only on WiFi.
lightinfo10 said:
I think, Factory Reset is the only option. But I have Bank apps. Factory Reset changes Device id. So I will be in trouble.
Click to expand...
Click to collapse
Why will factory reset change device ID? You'll only have to login again on your banking apps. I don't see any trouble here.

I did a Factory Reset. And it worked magically!! Everything fine now!! Thanks to everyone.