Hello,
i have a strange issue (i'm aware of problems that were having Nexus 4 and Nexus 5 users, but i don't know if it's the same) when i'm not connected to any WiFi router and i have access to internet via my provider.
Whenever i check the Quick Settings Panel in the Notification drawer the signal bars are orange and not white as they should have been, no matter if i'm in area with good signal perception (4G selection on the phone), or bad (2G/3G selection on the phone).
The result is that i have access to internet, i can surf via a web browser, use Facebook, read articles/forums in Tapatalk and so on, but i get no notifications for almost every app that notifies you (Gmail, apps that notifies you for live scores for favorite teams such as FotMob, pm in Facebook or notifications for replies/mentions on G+).
When i connect to WiFi router, then i get a barrage of notifications that i've missed the time i was on data plan.
Unfortunatelly, i have no friends that have a micro-SIM and have a data plan enabled, or those who have data plan enabled they have a Mini-SIM (for devices such as Galaxy S3 mini), and i can't try one in order to see if the problem exists with their SIMs.
Do you have in mind what should the problem be?
This looks like a Google services issue.
Try applying a theme and see if it persists. I remember seeing what you are describing at some point
samflorin said:
This looks like a Google services issue.
Click to expand...
Click to collapse
Yes, i know from the Nexus 4 and Nexus 5 threads that the orange icon bars means that you have no connection to Google servers.
But i can't understand why only me among my friends with the same Operator, meet such an issue!
markbencze said:
Try applying a theme and see if it persists. I remember seeing what you are describing at some point
Click to expand...
Click to collapse
To be honest i'm already using an Android L - CM11/PA Theme and as soon as i read your post i was hoping that this is causing the problem, but i applied the stock one, did a reboot, and the icons are still orange.
Thanks both of you for your replies.
tsiftsism said:
Hello,
i have a strange issue (i'm aware of problems that were having Nexus 4 and Nexus 5 users, but i don't know if it's the same) when i'm not connected to any WiFi router and i have access to internet via my provider.
Whenever i check the Quick Settings Panel in the Notification drawer the signal bars are orange and not white as they should have been, no matter if i'm in area with good signal perception (4G selection on the phone), or bad (2G/3G selection on the phone).
The result is that i have access to internet, i can surf via a web browser, use Facebook, read articles/forums in Tapatalk and so on, but i get no notifications for almost every app that notifies you (Gmail, apps that notifies you for live scores for favorite teams such as FotMob, pm in Facebook or notifications for replies/mentions on G+).
When i connect to WiFi router, then i get a barrage of notifications that i've missed the time i was on data plan.
Unfortunatelly, i have no friends that have a micro-SIM and have a data plan enabled, or those who have data plan enabled they have a Mini-SIM (for devices such as Galaxy S3 mini), and i can't try one in order to see if the problem exists with their SIMs.
Do you have in mind what should the problem be?
Click to expand...
Click to collapse
try clearing data for google play services thats what I usually do when I have issues getting notifications and it seems to work. remember to clear both clear cache and go into manage space and clear data in there as well
playya said:
try clearing data for google play services thats what I usually do when I have issues getting notifications and it seems to work. remember to clear both clear cache and go into manage space and clear data in there as well
Click to expand...
Click to collapse
When you clear data inside Manage space, does that mean that all your accounts will be wiped out and you'll have to add them all over the beginning?
tsiftsism said:
When you clear data inside Manage space, does that mean that all your accounts will be wiped out and you'll have to add them all over the beginning?
Click to expand...
Click to collapse
No... thats frameworks
Sent from my A0001 using Tapatalk
playya said:
try clearing data for google play services thats what I usually do when I have issues getting notifications and it seems to work. remember to clear both clear cache and go into manage space and clear data in there as well
Click to expand...
Click to collapse
Didn't help either.
tsiftsism said:
Didn't help either.
Click to expand...
Click to collapse
have you gone into your google account to see if anything is stuck? trying to update or can't
playya said:
have you gone into your google account to see if anything is stuck? trying to update or can't
Click to expand...
Click to collapse
As soon as i am connected to WiFi router everything is ok.
When on data plan under my Google email there is a Sync error, which i think is right considering that the orange icon bars means that there is no connection to Google servers (that's what i've read in Nexus 4 and 5 threads).
tsiftsism said:
As soon as i am connected to WiFi router everything is ok.
When on data plan under my Google email there is a Sync error, which i think is right considering that the orange icon bars means that there is no connection to Google servers (that's what i've read in Nexus 4 and 5 threads).
Click to expand...
Click to collapse
ok so I would try different APN's, check and uncheck data enabled option, check off data roaming option, tick and untick all options in Google that wont sync. I mean try it all if you have not already of course. I have had the orange before and thats all I did was check the main stuff and no issues. If you can make calls and stuff I am quite sure you are ok.
Try 2g only - try it all basically of course if you have not already
For a colleague the issue was operator related. When he was on LTE he had no connection to google servers. It eventually got fixed after a million calls to customer care. If it matters the operator was DU UAE.
Related
Is there a workaround to use the data connection while on the phone?
vroomr4 said:
Is there a workaround to use the data connection while on the phone?
Click to expand...
Click to collapse
No?
The data connection(UMTS/HSPA) and voice connection(GSM) on the Nexus S are separate WHEN AND IF you are receiving full 3G signal. If you are on EDGE or are receiving an extremely weak 3G, there is no workaround.
Ah thanks, that clears it up!
vroomr4 said:
Ah thanks, that clears it up!
Click to expand...
Click to collapse
Actually, rereading that, I don't think I was very clear at all. Sorry if I can off as a little abrasive.
To reiterate, you should be able to use the data connection while on a phone call under most normal circumstances. Only when you find yourself on EDGE or with an exceptionally weak 3G signal(and sometimes there's not really an indicator for this) would you not be able to.
in the worse case scenario, the data connection will just PAUSE, until you stop talking on the phone, then you get data access, but as soon as you start talking again, then the data pauses
i've experienced this with OTHER phones.
not yet have noticed this on the SNS, as i've had no chance to do it yet.
or more like no needs
the only times i Talk, and email or browse the web
is when some one asks me for details which i don't know and i need to google it for them, then email it to them
so a test is very easy
just call some one
start yapping away, meanwhile trying to google up anything, and see if both works simultaneousl.
They should, unless you are on EDGE (2G)
(sorry I posted it in the wrong place so now re-posting it here)
Hi -
I just got this white Skyrocket phone with 200MB data plan.
I heard that when connected to 4G, the phone uses data allowance from the data package, whereas if connected to WIFI (like at home), the data usage doesn't come off my AT&T data allowance.
So I want to disconnect from 4G and connect to my WIFI when I am at home.
At the store, the just told me to make sure that WIFI is showing as on on the top bar (or when you swipe that bar down). They said if WIFI is showing on, it means that the phone is using WIFI connection.
However, I see that at the same time when WIFI is showing on, the "4G" icon is also showing on and looking active! So- they are both looking active! That's why I wonder which connection is my Skyrocket actually using?
It looks like the data I use on WIFI also comes out of my data plan because the data packet is on.
So I had an idea, went to settings-wireless-mobile networks and unchecked "Use Data Packet".
When the above was unchecked, 4G icon disappeared and I could see only WIFI icon on the top bar, which would be good - however, the problem is that now I cannot connect to internet. (I turned the phone on and off- no change)
Does it mean that there is no way on Skyrocket to bypass AT&T data allowance and whether I use 4G or my own WIFI, there is no free internet access on this phone?
Or is there something else I can do to make sure I am connected just to my WIFI and data is free?
I would appreciate your help.
Thank you
It just shows both icon to double check get speedtest and do one. You can see in results if you get wifi or 4g LTE.
justcalled said:
(sorry I posted it in the wrong place so now re-posting it here)
Hi -
I just got this white Skyrocket phone with 200MB data plan.
I heard that when connected to 4G, the phone uses data allowance from the data package, whereas if connected to WIFI (like at home), the data usage doesn't come off my AT&T data allowance.
So I want to disconnect from 4G and connect to my WIFI when I am at home.
At the store, the just told me to make sure that WIFI is showing as on on the top bar (or when you swipe that bar down). They said if WIFI is showing on, it means that the phone is using WIFI connection.
However, I see that at the same time when WIFI is showing on, the "4G" icon is also showing on and looking active! So- they are both looking active! That's why I wonder which connection is my Skyrocket actually using?
It looks like the data I use on WIFI also comes out of my data plan because the data packet is on.
So I had an idea, went to settings-wireless-mobile networks and unchecked "Use Data Packet".
When the above was unchecked, 4G icon disappeared and I could see only WIFI icon on the top bar, which would be good - however, the problem is that now I cannot connect to internet. (I turned the phone on and off- no change)
Does it mean that there is no way on Skyrocket to bypass AT&T data allowance and whether I use 4G or my own WIFI, there is no free internet access on this phone?
Or is there something else I can do to make sure I am connected just to my WIFI and data is free?
I would appreciate your help.
Thank you
Click to expand...
Click to collapse
They both should not show up at once unless something that needs access to att data like voicemail is checking for messages. Sounds more like either you are not connecting to your wireless router correctly or the wifi antenna is messed up on your phone.
Well sometimes for me it shows both icons in status bar. All i do is turn off wifi and turn back and the 4G LTE icon disappears.
draztikrhymez said:
They both should not show up at once unless something that needs access to att data like voicemail is checking for messages. Sounds more like either you are not connecting to your wireless router correctly or the wifi antenna is messed up on your phone.
Click to expand...
Click to collapse
appdroid said:
Well sometimes for me it shows both icons in status bar. All i do is turn off wifi and turn back and the 4G LTE icon disappears.
Click to expand...
Click to collapse
Yea same for me but that means something is not allowing the phone to connect to wifi hence having to turn the wifi radio off n on.
Normally it shouldn't do that. Plus if op restarted the phone entirely and still no connection something is just not establishing the connection correctly
Well not exactly because i did speed test and i got my connection as wireless connection so for me it was fine with both icon.
draztikrhymez said:
Yea same for me but that means something is not allowing the phone to connect to wifi hence having to turn the wifi radio off n on.
Normally it shouldn't do that. Plus if op restarted the phone entirely and still no connection something is just not establishing the connection correctly
Click to expand...
Click to collapse
Some functions require the data connection (mms, some syncing etc) and will trigger your data connection even when on wifi
If truly concerned use tasker or juice defender to disable cell data while wifi is on. Or manually turn it off
Or as someone else mentioned...you wifi is not maintaining connection
Sent from my SAMSUNG-SGH-I727 using XDA App
Not sure if this will help but there are many apps in the market to help with connection issues. I have two widgets that tells me which one im using and how strong they are just do a search for mobile traffic or cell /wifi. Hope that helps.
Sent from my SAMSUNG-SGH-I727 using xda premium
I think a lot of people are ignoring the op said no data is working at all when trying wifi.
Yes both icons will show sometimes because like mentioned mms, voicemail, etc requires it.
If the phone has no data period even after reboots then wifi is not connecting
Download "My data manager" from the market. It will show you your data useage, both wifi and data. Use that and check to see if you really are using your wifi or if its still using data.
Sent from my SAMSUNG-SGH-I727 using XDA App
Thank you for all your replies, each one taught me something about this new phone and I downloaded a few of the apps that you mentioned.
So all day I was being very careful about the internet, tracking my 4G/WiFi usage all day and then in the evening my kid pressed on a game icon and some kind of car game downloaded =adding over 70MB to my data transfer right away!! (and my monthly budget is 200MB)
It took a couple of seconds - he actually just pressed on the icon and then pressed home when he saw a car because he decided he doesn't want to play it. But it downloaded anyway! I am so mad!
I think it is unethical and very sneaky of AT&T to place all those unnecessary apps on the phone - especially if they turn out to be so costly.
So the only way to delete all those stupid apps is to root the phone? I am not a programmer and I am so afraid that I am going to mess it up
Don't need to root in order to uninstall apps just go to setting>application>manage application>Downloaded apps> and uninstall them. This is all the bloatware that you don't need so go through carefully and uninstall what you don't need. It will help you increase battery life.
justcalled said:
Thank you for all your replies, each one taught me something about this new phone and I downloaded a few of the apps that you mentioned.
So all day I was being very careful about the internet, tracking my 4G/WiFi usage all day and then in the evening my kid pressed on a game icon and some kind of car game downloaded =adding over 70MB to my data transfer right away!! (and my monthly budget is 200MB)
It took a couple of seconds - he actually just pressed on the icon and then pressed home when he saw a car because he decided he doesn't want to play it. But it downloaded anyway! I am so mad!
I think it is unethical and very sneaky of AT&T to place all those unnecessary apps on the phone - especially if they turn out to be so costly.
So the only way to delete all those stupid apps is to root the phone? I am not a programmer and I am so afraid that I am going to mess it up
Click to expand...
Click to collapse
Yes, I noticed that I can remove what I have installed. However, I wanted to get rid of pre-installed apps and their icons. I have not found a way to remove those.
Yes root and Rom toolbox app will help you with that.
justcalled said:
Yes, I noticed that I can remove what I have installed. However, I wanted to get rid of pre-installed apps and their icons. I have not found a way to remove those.
Click to expand...
Click to collapse
And if you call Att and tell them that it wasn't authorized they'll credit your account
Sent from my SAMSUNG-SGH-I727 using xda premium
Your wifi is turned on but you aren't connected to your Hoke network...go to settings>wireless and networks>wifi settings>then pick whichever network is yours and put in a password if it requires one
Sent from my SAMSUNG-SGH-I727 using xda premium
nthknd ,
I was hoping for that, but when I called AT&T, they didn't want to credit my account, just the opposite, they made me up my data plan to 2G. They said in the beginning people tend to use data more as they explore the new phone - in a few months, once I figure out my monthly usage, I can change my plan and go back to 200MB or whatever.
They also tried to fix my issues with internet (when only WiFi was showing -no 4G- the phone would not connect to internet). So they fixed it and now I have internet access when only WiFi is showing on the top bar.
On the other hand, now 4G completely disappeared! I haven't seen it all day..
Either AT&T is having technical difficulties or I got disconnected from 4G!
Sorry my advise didn't work but they should credit you since your phone malfunction,guess it depends on who you get guess it's a crap shoot.
Sent from my SAMSUNG-SGH-I727 using xda premium
appdroid said:
Well sometimes for me it shows both icons in status bar. All i do is turn off wifi and turn back and the 4G LTE icon disappears.
Click to expand...
Click to collapse
+1
Sent from my SAMSUNG-SGH-I727
They can't make you!
justcalled said:
nthknd ,
I was hoping for that, but when I called AT&T, they didn't want to credit my account, just the opposite, they made me up my data plan to 2G. They said in the beginning people tend to use data more as they explore the new phone - in a few months, once I figure out my monthly usage, I can change my plan and go back to 200MB or whatever.
They also tried to fix my issues with internet (when only WiFi was showing -no 4G- the phone would not connect to internet). So they fixed it and now I have internet access when only WiFi is showing on the top bar.
On the other hand, now 4G completely disappeared! I haven't seen it all day..
Either AT&T is having technical difficulties or I got disconnected from 4G!
Click to expand...
Click to collapse
They can't make you upgrade your data. The guy you talked to is just trying to rip you off so he gets commission for upgrading you to a "better" data plan. It's your account and you can pick what you want for it. If you want 200 MB then call and switch it back and say the last rep said you had to and made you do it.
Hi all,
I am having an issue with my Nexus 5 using huge amounts of my mobile data (T-Mobile) when connected to wifi even when I'm not using it. What's crazy is that this keeps happening almost exclusively between 2-6am when I'm not awake. It also happens to an even further extent when I'm connected to wifi at work and not using my phone either. Heres a breakdown:
11/12 5:48 AM - 27.57 MB
11/13 3:33 AM - 12.42 MB
11/14 5:15 AM - 14.21 MB
11/12 2:53 PM - 49.57 MB
11/13 2:39 PM - 27.97 MB
I called T-Mobile and they said that it shows that I definitely used my data during those times. I have almost nothing running in the background that uses any data and have turned off my GPS to see if that will help.
Anyone else having the same problems or have any advice?
Thanks,
Chris
Only thing that comes to mind is that your wifi connection is being dropped for some reason, and your phone switches to mobile data instead.
About why data is being used at that time, it is very likely that there are some apps that are using background data - you may have disabled this for a bunch of apps, but may have missed some.
Check data usage under settings to see if you can identify the culprit (you can use the sliders to narrow down - though it doesn't seem to let you narrow down to a specific timeframe)
jj14 said:
Only thing that comes to mind is that your wifi connection is being dropped for some reason, and your phone switches to mobile data instead.
About why data is being used at that time, it is very likely that there are some apps that are using background data - you may have disabled this for a bunch of apps, but may have missed some.
Check data usage under settings to see if you can identify the culprit (you can use the sliders to narrow down - though it doesn't seem to let you narrow down to a specific timeframe)
Click to expand...
Click to collapse
Where can setup this prioritization? For example if I want the phone to use mobile data and override Wifi?
megakony said:
Where can setup this prioritization? For example if I want the phone to use mobile data and override Wifi?
Click to expand...
Click to collapse
I may be mistaken, but I don't think you can do that on stock ROM at least. If WiFi is available, it will always try to use WiFi
For whatever reason, if you want to use Mobile data, you will need to turn WiFi off.
If you always want to use mobile data for a given app or want to use mobile data in a specific time range, you could use tasker app to set up a profile to disable WiFi when that app is launched (or in that time range)
jj14 said:
Only thing that comes to mind is that your wifi connection is being dropped for some reason, and your phone switches to mobile data instead.
About why data is being used at that time, it is very likely that there are some apps that are using background data - you may have disabled this for a bunch of apps, but may have missed some.
Check data usage under settings to see if you can identify the culprit (you can use the sliders to narrow down - though it doesn't seem to let you narrow down to a specific timeframe)
Click to expand...
Click to collapse
Thanks. I did check last night to see what apps were using the most data and it was by far feedly but I'm not sure why that would be using data when I'm not awake. Does anyone else have that problem with feedly? Isn't it also strange that it keeps happening at roughly the same times every day?
Also wanted to add that I came from a Galaxy S2 running Cyanogen and never had this issue.
jj14 said:
I may be mistaken, but I don't think you can do that on stock ROM at least. If WiFi is available, it will always try to use WiFi
For whatever reason, if you want to use Mobile data, you will need to turn WiFi off.
If you always want to use mobile data for a given app or want to use mobile data in a specific time range, you could use tasker app to set up a profile to disable WiFi when that app is launched (or in that time range)
Click to expand...
Click to collapse
I just checked my gf's Galaxy Young...in there when you go to WIFI and access Advanced and there you can set Wifi Sleep policy.
The options I got are "When screen turns off", "Never when plugged in" and "Never"...not really the options I'd imagine for this =)
danotoriusodo said:
Thanks. I did check last night to see what apps were using the most data and it was by far feedly but I'm not sure why that would be using data when I'm not awake. Does anyone else have that problem with feedly? Isn't it also strange that it keeps happening at roughly the same times every day?
Also wanted to add that I came from a Galaxy S2 running Cyanogen and never had this issue.
Click to expand...
Click to collapse
Did you check settings on your feedly? It sounds like it does a daily sync which some RSS readers I'd imagine would do.
I don't have feedly on my phone, but if it has some decent settings it should have one to sync only via wifi or similar.
xShadoWxDrifTx said:
Did you check settings on your feedly? It sounds like it does a daily sync which some RSS readers I'd imagine would do.
I don't have feedly on my phone, but if it has some decent settings it should have one to sync only via wifi or similar.
Click to expand...
Click to collapse
Yea I checked the feedly settings section and there isn't anything related to sync. The app actually only refreshes when it's opened. For now I went into the "data usage" section on my phone and selected "Restrict background data" for the app. Hopefully that works.
danotoriusodo said:
Yea I checked the feedly settings section and there isn't anything related to sync. The app actually only refreshes when it's opened. For now I went into the "data usage" section on my phone and selected "Restrict background data" for the app. Hopefully that works.
Click to expand...
Click to collapse
It actually gets even crazier. Last night before I went to bed I turned off my mobile data by going to setting>data usage and it still shows at 5:19 AM that I used 43 MB of data. I mean the only explanation I could think of is I'm sleep walking and using my phone lol. I called T-Mobile and it definitely shows on their end I did use the data at that time. They also couldn't help me because they don't have the phone yet. Can't believe that no one else is having this problem. Guess I have to contact Google which should be really useful smh.
My apologies if this has been posted elsewhere. I found a loosely related thread on google's support forum, but nothing here.
Bought a Nexus 5 and I've been trying out Straight Talk ATT and I've been noticing these problems, most likely all related:
I've been getting notification delays for push data services. Namely, my work email(exchange) and gmail. Sometimes the notification won't even come through. I'm up to a half hour on my last one, still waiting on it. SMS works just fine. Haven't tested MMS, particularly because I don't get many of those. The data connections does work though. I can manually load pages just fine, if a bit slow at first like the ping is astronomical. Almost makes me think it's establishing a connection each time.
When I check the color of the wifi or cellular connection icon, it's frequently orange. Most of the time it will quickly resolve itself to white in the few seconds it takes to check it. From what I understand, orange means it's having trouble talking to google services? This shouldn't affect exchange notifications.
I'm getting poorer connections quality than I expected. I live in Ithaca and while my home has poor Verizon connection(so I expected similar from ATT), I've barely found any place at work or the mall that can hold ANY LTE signal or a decent HSPA signal. HSPA speed tests give me under 0.5mbps up/down, while the only LTE test I've been able to run gave me 2.5/1 up/down.
The aforementioned thread on google's forums mentioned flashing 4.4.0's radio apk, has anyone else tried this?
Which APN setting affects the data part of the connection? Is it just the APN type?
Bump.
I'm starting to wonder if my problem is exacerbated by my current postpaid VZW phone getting data notifications much quicker. I'm suspecting that Straight Talk has a lower priority on ATT towers, thus why my data notifications take up to minutes sometimes. Anyone know of a way to confirm this?
Always On Push Notifications android app
I am not sure if anyone is following this thread anymore, but I switched to StraightTalk about a month ago, and have been experiencing huge delays in my google voice notifications as well (among other things). I've tried several different apps to get this resolved, but none have worked for me... so I decided to write my own. It was published to the google play store this morning (Android 2.3+ currently). If anyone sees this, please try it out, and let me know what you think.
It's called "Always On Push Notifications". I can't post a link right now because this is my first post on these forums though.
maucer said:
I am not sure if anyone is following this thread anymore, but I switched to StraightTalk about a month ago, and have been experiencing huge delays in my google voice notifications as well (among other things). I've tried several different apps to get this resolved, but none have worked for me... so I decided to write my own. It was published to the google play store this morning (Android 2.3+ currently). If anyone sees this, please try it out, and let me know what you think.
It's called "Always On Push Notifications". I can't post a link right now because this is my first post on these forums though.
Click to expand...
Click to collapse
What fixed it? I find I have to archive my old messages/call logs for it to not lag.
MrObvious said:
What fixed it? I find I have to archive my old messages/call logs for it to not lag.
Click to expand...
Click to collapse
I am not sure what you mean, but I was noticing similar issues with my Nexus 5 on ST using ATT towers. While on LTE at the office, my connection was always great, but if I wasn't actively using my phone, my cell signal would go orange, and all of my notifications were significantly delayed. Furthermore, even trying to browse the internet with an orange signal would just idle and sometimes would not complete at all.
The app I wrote attempts to prevent this by simply keeping your connection active. It does this by manually sending out a heartbeat using the Google Cloud Messaging service approximately every interval that you define in the app. This helps keep your notifications flowing. On top of that, the application will also make a very small data request (~60 bytes), to help prevent the APN from timing out your connection.
I have found that those two things are enough to fix the issues I have had with StraightTalk.
maucer said:
I am not sure what you mean, but I was noticing similar issues with my Nexus 5 on ST using ATT towers. While on LTE at the office, my connection was always great, but if I wasn't actively using my phone, my cell signal would go orange, and all of my notifications were significantly delayed. Furthermore, even trying to browse the internet with an orange signal would just idle and sometimes would not complete at all.
The app I wrote attempts to prevent this by simply keeping your connection active. It does this by manually sending out a heartbeat using the Google Cloud Messaging service approximately every interval that you define in the app. This helps keep your notifications flowing. On top of that, the application will also make a very small data request (~60 bytes), to help prevent the APN from timing out your connection.
I have found that those two things are enough to fix the issues I have had with StraightTalk.
Click to expand...
Click to collapse
That answered it. It must be a StraightTalk thing. Weird.
New observation on this problem:
- GMail notifications not arriving
- When I check I see that the WiFi icon is orange
- Phone is still connected to the internet, I can browse, but icon remains orange and no notifications arrive
- Only when I disconnect/reconnect Wifi does it recover
I also discovered that the WiFi icon actually turns orange at the moment that Google tries to send me a notification. It can be fine for hours before that.
It turned out that this only happens when I have the cellular radio turned off, by turning on Airplane Mode and then turning WiFi back on. With the cellular radio on and connected to the network, even with Mobile Data turned off, everything is fine with WiFi.
I think it's an authentication bug with Google Services. Somewhere in the message notification sequence it tries to either authenticate your phone or perhaps locate it via the cellular network, and if it fails then the connection to Google Services is flagged as faulty. The failure could be caused by having the cellular radio off, or perhaps by being in a bad reception area.
i am having an issue that i cannot figure out and i am hoping someone can help. i have a galaxy s6 through Bell and it is completely stock and i have not modified it in any way. i am having an issue where some apps, but not others, will not download data unless i am on wifi. i do have some apps that have background data restricted but i am having issues when the apps are in the foreground and are actively being used. i have checked to make sure that there are no data limits or restrictions blocking data, i have full lte signal and i have tried toggling between lte and 3g with the same results.
i have used the phone for 5 weeks at least and for the first 3 weeks all was good until this issue crept up and i had to do a hard reset. i started from scratch and reset the phone and all was good for another 2 weeks and now it is an issue again. as an example, i open the play store app and it loads up the icons and i can use lte and load all info and pics,etc, but when i try to download a new app or update an existing one it will indicate that it is trying to download but nothing happens. i can switch to the browser and it will open pages but when i switch back to the play store it says that background data is disabled when it is actually not.
today i have also had issues with google music where it will allow me to play radio stations over lte just fine sometimes and other times the icons will be greyed out and it will not allow the radio stream to open unless i switch to wifi. the settings are set up to allow me to stream over data, etc so it should be working.
i have had many android devices in the past and am usually able to figure this stuff out but i am stumped on this one. i tried searching and did not find anything. any help would be appreciated.
hondaguy said:
i am having an issue that i cannot figure out and i am hoping someone can help. i have a galaxy s6 through Bell and it is completely stock and i have not modified it in any way. i am having an issue where some apps, but not others, will not download data unless i am on wifi. i do have some apps that have background data restricted but i am having issues when the apps are in the foreground and are actively being used. i have checked to make sure that there are no data limits or restrictions blocking data, i have full lte signal and i have tried toggling between lte and 3g with the same results.
i have used the phone for 5 weeks at least and for the first 3 weeks all was good until this issue crept up and i had to do a hard reset. i started from scratch and reset the phone and all was good for another 2 weeks and now it is an issue again. as an example, i open the play store app and it loads up the icons and i can use lte and load all info and pics,etc, but when i try to download a new app or update an existing one it will indicate that it is trying to download but nothing happens. i can switch to the browser and it will open pages but when i switch back to the play store it says that background data is disabled when it is actually not.
today i have also had issues with google music where it will allow me to play radio stations over lte just fine sometimes and other times the icons will be greyed out and it will not allow the radio stream to open unless i switch to wifi. the settings are set up to allow me to stream over data, etc so it should be working.
i have had many android devices in the past and am usually able to figure this stuff out but i am stumped on this one. i tried searching and did not find anything. any help would be appreciated.
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Did you check to see if power saver is set to on? Turn it off
If it's not that, check under settings > data usage and make sure "set mobile data limit" is OFF
Thanks but neither of those is the issue. Some apps will work while others will not. Gmail will get push email but I cannot download apps or stream music in play music. Frustrating
Disabling background data will simply stop the app using mobile data to do things in the background. I'd imagine the app recognises streaming as "background data".
I would turn off disable background data on the effected apps as the setting does not improve battery and has very little effect on data used.
I will try that and see. What confuses me is that the phone has been great for a few weeks and suddenly this issue comes back and I have not changed any settings from one day to the next