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I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
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I just got my SIM card last month, so I'm pretty sure it's the new one.
thasarkastic1 said:
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
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Click to collapse
breannesp said:
I just got my SIM card last month, so I'm pretty sure it's the new one.
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Click to collapse
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
steelcity1 said:
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
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Click to collapse
Yes me too. I found out today that my G2 can't get MMS at all. I've tried tons of fixes and nothing seems to work.
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
two messaging apps is like,
having two firewalls apps on one computer,
their both getting in the way of each other..
---------- Post added at 09:48 PM ---------- Previous post was at 09:43 PM ----------
sitinon327 said:
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
Click to expand...
Click to collapse
**com.qualcomm.qcrilmsgtunnel** is your gn0me in the engine;
where sms/ mms is *natively* transported via the native phone functions & hooks, hangouts provides the same functionality *over the top* of the carrier's route, strictly IP; call it hi-jacking in a sense, that's what you en-able hangouts to do on reboots, hijack those functions..
*SIM toolkit
*Phone/Messaging storage
*Phone
is what com.qualcomm.qcrilmsgtunnel is tied to, which hangouts, isn't..
Last update to hangouts screwed up my APN setting. ?
Sent from my Nexus 5 using Tapatalk
Idk how but messaging is working for me
Way to troll an old thread for no reason
Sent from my Nexus 5 using Tapatalk
Hi. I despise the stock messaging app on my H810 Att LG G4. Sometimes I will get anonymous messages with nothing to download. Other times I will be prompted to retry to download an MMS over and over. I feel I am missing out on texts from my friends and family. I checked APN settings, called ATT, and even had a replacement phone shipped. I have tried multiple 3rd party apps. Textra intermittently works, but I constantly get a notification to "Cant retrieve MMS recheck APN settings". Group message has people with iphones and other carreirs, but I can't believe a basic functionality is so buggy. Do any of you have any tips to solve this issue.?
Try a different messaging app. I loaded up Google Messenger just to check it our and have been using it as my main SMS and MMS app since. On my last phone I used Hangouts and between the two I prefer Messenger but I still use Hangouts a lot for non-SMS/MMS messaging. Outside of those there are a ton of options out there with good reviews like Textra and QKSMS. Look around and find one with the features you like.
Thanks for the help. I have tried multiple other apps though. Textra will fail at receiving mms too. Get the notification (Cant retrieve mms check apn).
Are you running an ad blocker?
The same exact thing happened to me, there's a thread somewhere.... Nothing useful inside it though. I ended up doing a factory reset and it worked. I was pretty sure it was something I blocked via debloater causing the issue.
I believe there's two packages, one each from LG and Qualcomm related to messaging.
Also, ad blockers can block messaging, but changing the mms port in the apn to 8080 seems to fix it.
phineous said:
I believe there's two packages, one each from LG and Qualcomm related to messaging.
Also, ad blockers can block messaging, but changing the mms port in the apn to 8080 seems to fix it.
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Click to collapse
I've gone through the entire ATT help service even got a new phone. THeir resposne was oh well unfortunately android doesn't communicate well with ios sometimes and it isn't your phone causing an issue so basically you have to just suck it up. We are "working" on a patch for the latest version of android. Bull***. Anyway they won't fix my service and won't allow me get a different phone unless I pay off the remainder of the balance AKA $600 when the damn thing has been discounted to 500 by some carriers. I'll try the new MMS apn port and hopefully it work.s Apparently they said that my mms are timing out and not being pushed to my phone for some reason.
Flattopa said:
I've gone through the entire ATT help service even got a new phone. THeir resposne was oh well unfortunately android doesn't communicate well with ios sometimes and it isn't your phone causing an issue so basically you have to just suck it up. We are "working" on a patch for the latest version of android. Bull***. Anyway they won't fix my service and won't allow me get a different phone unless I pay off the remainder of the balance AKA $600 when the damn thing has been discounted to 500 by some carriers. I'll try the new MMS apn port and hopefully it work.s Apparently they said that my mms are timing out and not being pushed to my phone for some reason.
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Click to collapse
Have support transfer you to retention and say T-Mobile is offering you a better deal.
It's worth a shot, although there were some people in the T-Mobile threads complaining about messaging too.
Did you ever find a resolution to this? I have the same problem and know I am sporadically missing out on messages. Truly infuriating. Tried different APN settings, different apps, having AT&T "re-registering me on the network". Unbelievable that this is a known issue with basic phone functionality that LG and AT&T haven't addressed.
Debloat
I only use regular messaging.
I never have any problems.
I rooted and didn't know of any programs that actually delete or uninstall apps that are stock.
I don't want to disable. I want them gone.
Thanks.
phineous said:
Are you running an ad blocker?
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Click to collapse
So I noticed yesterday that I was having an issue with sending or receiving MMS while on WiFi.
I searched online for a solution and the general consensus is to edit network APN settings. The problem though is that APN settings are grayed out and cannot be edited or added.
In order to send or receive MMS, I have to toggle wifi on/off. I have not callee Verizon tech support yet, planning on it and will update this post but I was wondering if anyone else has had similar experience and would like to share their solution.
Thanks
[Update]
The next day after making this post, I called Verizon. The tech support walked me through a reset of settings and asked to reboot the phone. After following her instructions, the problem persisted. She said she would create a ticket number and follow up with their technical supervisor/support and I should hear from her within three day.
Well today after making the report, I woke up with an updated Galaxy App in my notification. It seemed to have been pushed to my phone the night before. I clicked but nothing opened. So I assumed it's a fix for the MMS issue and immediately composed an MMS and voila, the **** works now. Idk what they did but it is working. I suggest calling tech support and have them deal with it if your aon setting is grayed out.
froughie said:
So I noticed yesterday that I was having an issue with sending or receiving MMS while on WiFi.
I searched online for a solution and the general consensus is to edit network APN settings. The problem though is that APN settings are grayed out and cannot be edited or added.
In order to send or receive MMS, I have to toggle wifi on/off. I have not callee Verizon tech support yet, planning on it and will update this post but I was wondering if anyone else has had similar experience and would like to share their solution.
Thanks.
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Click to collapse
I am having the same issue on AT&T! what sms app are you using? I am using google messages. mms go through as soon as I turn wifi off. fn annoying!
I glad is not only me (it's mean I am not crazy)
Just got my S8plus 2 days ago, replace broken LG V10 and I notice this problem with all samsung and google message apps, but when I install third party messaging app it's working fine
Any suggestions how to fix
Let's be real. Only happens on Google messages. So, software, fixable, not by Samsung and will be in a Wednesday release this week or next. Not worried.
Sent from my SM-G955U using XDA-Developers Legacy app
[1 said:
;72006082]I am having the same issue on AT&T! what sms app are you using? I am using google messages. mms go through as soon as I turn wifi off. fn annoying!
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Click to collapse
My default app is Google messenger but I tried it with samsungs and Verizons messaging app, a three failed. I am currently toggling WiFi and hoping someone can figure out a solution. I don't wanna use another third party app
I can send MMS on wifi in stock app. But on Google it dies to work on wifi
Sent from my SM-G955U using Tapatalk
I got a new 3a last week to replace my Pixel XL. Transferred all my apps and settings (strangely WhatsApp settings did not transfer), configured my APN for Consumer Cellular (ATT) and everything seemed fine until someone sent me a picture. Instead of the picture, I got a round icon with a spinning ring inside. It just sits there until I delete the message. I can send a single picture to my wife's 3a (we're both using Google Messages) but can't receive a picture or an MMS (i.e., multi-recipient) text. Our settings are all the same and hers works just fine. I did notice that my Messages up is a newer version than hers. I tried Textra and that didn't work either. That would imply something wrong with my MMS or APN settings but they are identical to my wife's 3a and to the Pixel XL I just migrated from. I did a chat with Consumer Cellular and they said both lines are configured the same on their end. I have also posted on the Google Messages support site but no responses so far. Any ideas? I like this phone but I won't keep it if I can't get MMS to work.
lmacmil said:
I got a new 3a last week to replace my Pixel XL. Transferred all my apps and settings (strangely WhatsApp settings did not transfer), configured my APN for Consumer Cellular (ATT) and everything seemed fine until someone sent me a picture... I did a chat with Consumer Cellular and they said both lines are configured the same on their end. I have also posted on the Google Messages support site but no responses so far.
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Click to collapse
Turns out auto-correct changed "mms" to "MMS" when I entered the APN type. Once I changed it back to lower case, it worked fine.
Since I swapped my sim into this T-Mobile branded Z Flip 3 I've been getting a "<Subject: NoSubject>" line on top off all my MMS. Getting it on group text on every text, since group texting uses MMS.
Was just wondering if I'm the only one getting this, since I didn't find this on my search?
man... I guess I'm to only one
apatcas said:
Since I swapped my sim into this T-Mobile branded Z Flip 3 I've been getting a "<Subject: NoSubject>" line on top off all my MMS. Getting it on group text on every text, since group texting uses MMS.
Was just wondering if I'm the only one getting this, since I didn't find this on my search?
Click to expand...
Click to collapse
I'm experiencing the EXACT same thing with my new Unlocked Z Fold 3 (that has a T-Mobile sim card installed). I've spent the last 90-minutes on the phone with T-Mobile support, and they are dumbfounded. Next they are going to reach out to Samsung. (If you do a Google search on this subject, you'll see that it goes back years on various Samsung models on the T-Mobile network.. I've not come across any posts that explain how it was ever fixed. Hopefully they'll find a solution for me, and I'll be sure to reply here, if so.)
As a work around, you could try installing a different messaging app from the Google Play store. I went with Textra. The Textra app does NOT display the "Subject: NoSubject" (even though the "Subject: NoSubject" is appearing in the exact same text message when viewed inside of the Samsung Message app.)
Honestly... without sounding bad, I'm at least happy it's not just me.
You can download Google Messages and it will fix that, but then you are giving Google all your text messages also. You also cannot use "text and call on other devices" with google messages.
I'm almost 100% sure that it has to do with their Messages application
This is the only thing I do not like about this phone. Hope TMobile can fix this asap
is "download automatically" turned on from the messages settings?
you should contact T-Mobile
Yeah, it's setup to download automatically.
I did contact T-mobile and they are aware of the issue