I am very new to Android coming from Palm Pre and I purchased Droid Pro and activated it with Page Plus everything seems to work fine except I can't receive or can't send any plain text messages any kind. I haven't been able to receive or send any ever since I got this activated. I have tried everything I could.
I did activation multiple times and still no luck! I am very frustrated at this point and don't know what to do. I really love this phone and it works great including web data, calls but the stupid text messages will not work at all.
As soon as I send a text message I get an instant error message saying text message not sent and it does that for every message. This is just driving me insane since I text more than I talk.
I am getting close to my last resort is the reset this phone to factory which I don't know how to do. My brother uses Droid 2 Global and Fascinate on Page Plus Wireless with no problems. I tried calling multiple sources and no one is willing to help me.
Please help me if you can.
Anybody here know what I can do? I am so frustrated. I know I am missing text messages right now. I hate to go back to Palm... and this is the only Android phone from Verizon that I like so far. I love the keyboard but without being able to send or receive text messages this thing would be worthless for me. I text more than I talk.
This are just random guesses, but i thought i would try:
- wrong sms format (UTF-8?)
- wrong number/address for sms central in settings?
Fixed!!!
After days of fighting with it I got it figured out by process of elimination. For Page Plus Wireless under "Wireless & Network Settings" > "Mobile Networks" > "Network Mode" - needs to be set to "GLOBAL" and not "CDMA" like I thought and after this all my text messages are working properly.
This may be useful to someone later on.
Now if I can get rid of all the bloatware that this Droid Pro came with without rooting I would be very excited. I love this phone so far even though I am missing the true multi-tasking but I am sure I will get used to. I am already getting used to Android and it's only been a few days
Root it and change build.prop
change in system/build.prop
ro.telephony.gsm-routes-us-smsc = 0
This will solve sms problems
igorb81 said:
I am very new to Android coming from Palm Pre and I purchased Droid Pro and activated it with Page Plus everything seems to work fine except I can't receive or can't send any plain text messages any kind. I haven't been able to receive or send any ever since I got this activated. I have tried everything I could.
I did activation multiple times and still no luck! I am very frustrated at this point and don't know what to do. I really love this phone and it works great including web data, calls but the stupid text messages will not work at all.
As soon as I send a text message I get an instant error message saying text message not sent and it does that for every message. This is just driving me insane since I text more than I talk.
I am getting close to my last resort is the reset this phone to factory which I don't know how to do. My brother uses Droid 2 Global and Fascinate on Page Plus Wireless with no problems. I tried calling multiple sources and no one is willing to help me.
Please help me if you can.
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Click to collapse
Hey all. I know similar questions have been asked, but I've yet to figure out a solution to it. I just ported my number from verizon for this phone. As we know, the Tmobile version's stock messaging app doesn't support group chat, so I chose to use Google Messenger. I've been missing messages in group chat since day one. I will get about 60%, sometimes as low as 20%, or the messages. The rest will just never come in. The issue also occures in standard picture messages and texts, but are much less frequent. This is incredibly infuriating, as the tech support has no idea what the solution is, and sony thinks it's tmobile's issue.
Things I have tried:
1. Set the APNs to be ipv4/6.
2. Use Textra with tmobile fixes.
3. Turn off wifi calling.
4. Turn off wifi.
5. Change sim cards.
6. Disable stock messaging app.
7. Disable voLTE.
I'm at my witt's end with it, and no tech support will give me an acceptable solution. Has anyone had this issue, and maybe know a way to fix it? I'd appreciate any input you can provide.
Thanks!
Edit: also, I did not come from an iPhone prior to switching. The issue doesn't seem to be limited to iPhones, but they're the only ones I tend to group chat. And finally, the phones are on Verizon and at&t.
I'm having the exact same issue. It's frustrating and I will be returning the phone soon.
Sent from my D6616 using Tapatalk
I'm getting mine, they come in as not downloaded, soon as I hit download I get them all after that
I think I might have fixed it, but I don't know what caused it to begin with. After doing a factory reset on the phone, all of the group chat seems to come in and in the right order. I don't know if what application was causing the conflict, if there was any. But it seems to be working for now...
For those having the issue, maybe try that. Also, change the APN type to ipv4/6. I'll report back if there's any change or if I figure out the conflict.
I too did a factory reset but the stock messaging app does not support group texts correctly. Either on cell or WiFi calling. It slowly reverts back to missing texts with continues usage until you factory reset again.
Sent from my D6616 using Tapatalk
T-Mobile Missing some group chat sms texts
I'm having the same problem with my T-Mobile Z3. I think the problem is with T-Mobile, not the phone but I haven't been able to figure out what is causing it. I thought it was poor reception or Wifi Calling, but even with WIfi Calling off and Personal Cell Spot boosters, I still miss some. Otherwise, I love the phone.
As other users have said, this wasn't a permanent fix. My phone stopped rceiving group chat properly overnight, so now i'm back to square one. This is infuriating.
welcome to the jungle man. more and more i believe the problem is due to the phone and how it fetches mms. maybe it has to do with power management. because why would we get them all correctly after factory reset and slowly it starts dropping mms again. so strange.
---------- Post added at 08:58 PM ---------- Previous post was at 08:49 PM ----------
jayact
have you had mms issues with other phones on tmobile? i briefly had a m8 but had faulty bluetooth so i had to return it. didnt have time to really see if it had mms issues too.
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
cschmitt said:
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
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but i dont have stamina mode on. is it on by default? it says off on power management. i even disabled "queue background data"
still missing mms.
since family is in town for thanksgiving i have family members with different iphones and android phones with carriers on sprint, sprint/republic wireless, and verizon.
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them. i disabled imessage on her phone and then her mms came through. reenabled imessage on her phone and mms still came through. no idea if this was coincidence or i actually did something important. i think i'm sending the phone back for nexus 6. if it has trouble then i have to jump ship from tmo.
regulator207 said:
but i dont have stamina mode on. is it on by default?
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them.
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Stamina is off by default, so that's probably not the issue.
Maybe check your detailed usage by date and sender on TMO website to see if they show receipt of the missed messages, that would give an indication if it's a TMO issue or something with the phone.
Make sure your APN is set correctly. Mine was not set out of the box. Google it or search T-Mobile support page for correct settings. After I set APN it works flawlessly. Even group messaging.
I'm having the same problem and it's aggrivating not knowing if you missed messages.
It's not just group messages but regular messages.
Regulator (and others),
To answer your question, I'm a new tmobile customer. So, I haven't had this issue om Verizon. That said, I checked the messaging logs on my account, and it seems to actually be missing on their end. These groupchats I am missing aren't even being reported on their end. I'm planning on calling their service again to give them the details. I wish there was something else I could update with. This can't be a software issue at that point, right?
I have the same exact issue, word for word sadly, yesterday was the worst, people kept telling me that they couldn't get a hold of me, i restart my phone and BAM 20 texts blitz my phone from 2 days before -.-
TLDR
After turning off VoLTE (Settings > call settings > un-check Enable VoLTE) i seem to have no texts struggling to send still need to test group chats
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
FWIW - i came upon this thread googling the same issue, but i have a nexus 5 on tmobile. i think it is the service, not the phone. getting ready to call t-mobile now...
Switched to Tmobile from Sprint 2 weeks ago. I am having the exact same problem with MMS/Group texting on my new stock Z3. I have confirmed that I am definitely not receiving all group messages. Turning off WiFi calling didn't help, turning off Volte didn't help, Stamina mode has never been on. I've tried using Textra and Google Messenger and Hangouts. I would say I get about 50% of the group messages sent to me. When I do get one it shows up in the threaded group message ok but I'll also have a notification from the individual (one-on-one) thread with the person that just sent the message and it shows as download failed.
jayact~ said:
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
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Click to collapse
I've been having the same issues that you (and others) have described. That is, missing group messages, some sms messages delayed significantly (sometimes a day or more) before I receive them, cannot download mms messages, etc. I am also a former Verizon customer, but have never had an iPhone.
Before I trade in my Z3 for a refurbished model, has the new phone permanently fixed all your messaging issues? If so, which messaging app are you using now? Hangouts? Textra?
Thanks so much. This is an incredibly frustrating issue. Such a fundamental phone function.
I'm waiting for 5.0 to come out. People are speculating that the messaging in lollipop will fix this issue.
For some reason I am not receiving all text messages . Random texts will not show up on my phone even though they show sent on the other person's phone. Getting frustrating bc I have missed some important texts. I googled the problem and it there was an article from 2 days ago about the issue without a fix available. FYI I am on the TMobile Galaxy S8+ ....anyone else experience this issue? Anyone know of a fix?
i doubt its the phone its probably a bug on your account from tmo
We need to get this to thread going. It's a big discussion topic on Reddit and articles are showing up on Android sites.
I'm with Telus in Canada. I've been using the Android Messages app. I have no idea how many texts I'm not getting but there's one friend who's asked me a couple of times if I got their text and I've said no. I've seen screenshots from them that show the texts they sent. That person actually uses an S7 with default Samsung Messages app.
There's another case today where my kid's school sends messages to parents via both text and email. I always get their messages twice. Once via text, the other via email. Today I only got an email message, so clearly it's not just texts from one person not getting through.
Just received some texts from two days ago. Not all texts, but the last few that never showed up. Maybe something is getting fixed?
As of yesterday I still have been missing some texts daily
Did you recently switch from iPhone? Sometimes iMessage messes up senders that use an iphone, and you wont get it.
On the flipside, though, there does seem to be an issue with texting anyways, or MMS. Like the videos look like ****, or, I have even seen messages that delayed WEEKS come through. For example, my wife uses Handcent, I use Samsung Message app. Over a month ago, my brother in law sent her a pic of our dog, which she forwarded to me...but I didn't get it until a month later, when she accidentally opened the stock messages app, instead of the Handcent app she usually uses. Then, I got all the damn replies a month late from the related group messaging.
This was happening to me weeks ago so is nothing new. Unsure why it's suddenly become such a worldwide issue in the last few days.
I've tried every SMS app going as well as the stock one and it doesn't matter which I use. The messages still didn't arrive.
My S8+ was bought factory unlocked in the UK and it's on the 3 network.
This definitely exists. I have narrowed my issue to long text messages that would be split into 2 or more. I have since switched to the Android Messaging app and no longer have the issue..... I would try it...
My issue existed with the native Samsung Messenger app.
Anyone else have an issue where certain texts dont come in? I was texting my girlfriend and got no response for several hours. Messaged her thru Instagram and she said she replied and showed me a screenshot of the message sending from her iPhone. Ive had this issue in the past with messages coming from iPhones and thought it was just a bad day for someone higher up at Apple/Android. Both restarted our phones and texts works again but I still never got the ones she sent. When I restarted my phone it said the last 2 texts didn't send even though she got them.
Today I just found out I didn't get a an SMS text from a friend who I believe is on an iPhone as well
What is going on? Verizon OP7P but I bought directly from OP
Do you have cdma-less configured on your Verizon account? Do you have Instagram battery optimization turned off? Do you have an sms app that works properly when you are connected to WiFi? Something like message+? Are you on 9.5.10?
I had an issue with not receiving text's sometimes or sometimes even texts not sending. I mostly noticed the issue would occur in group chats as well as when i would attempt to send an image to somebody. I mostly use Textra for my SMS app, but i noticed that when i disabled my DNS module in Magisk the issue seemed to stop. I have since just been using the 1.1.1.1 DNS app and added my texting app as an exception and I have not noticed any issues.
When I got the OnePlus 6T last year, I couldn't receive any messages also. Learned from forums that you have ask a Verizon representative to add CDMA radio to your new phone. I think it's called CDMA less, once I got that added then got the messages. The 6T was the first phone OnePlus released onto Verizon's coverage.
Me too you have to tell Verizon you need cdma less.
I have this issue on occasion. I also use Textra but I am on Tmobile. I did have the messages app disabled but now trying it enabled with no notifications. This way I only get notifications from Textra. Been good for two days as far as I can tell.
I have the international version I got directly from Oneplus.
Ok so my p40 pro arrived today and i put my sim card in (using straight talk byop at&t sim). i can make calls and use data , i can also send text messages. but the phone will not receive any text messages.
so far i've did the following
factory reset the phone
reset network settings
tried manually entering APN settings
i even tried using Textra
None have worked, whats weird is i got rid of my Mate 30 pro last week and texting worked fine on that phone. Anyone have any suggestions that may help fix the issue?
Ok so i figured out the issue ,and thought id post it here in case anyone has the issue and gets frustrated not being able to receive messages .
so apparently now you have to treat google messages like apples iMessage. you have to "diasble" chat features on google messages before switching sim into a phone that doesn't support google messages natively. i wasn't aware of this needing to be done especially since i had a mate 30 pro 2 weeks ago that i stuck my sim in and it worked perfectly with texting.
so just a heads up if anyone has this same issue like i did.
I imagine the network message settings are wrong, here in the UK they have outgoing and incoming settings, I would compare the message service number from your old handset
EatSleepTechRepeat said:
I imagine the network message settings are wrong, here in the UK they have outgoing and incoming settings, I would compare the message service number from your old handset
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i found out the issue (noted in my 2nd post) it was actually due to google messages "chat" . but thanks for the suggestion still
MixEvo said:
i found out the issue (noted in my 2nd post) it was actually due to google messages "chat" . but thanks for the suggestion still
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any time, ive had issues similar in the past, chopping and changing sims in the past. Glad its sorted! :good: