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I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
I just got my SIM card last month, so I'm pretty sure it's the new one.
thasarkastic1 said:
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
Click to expand...
Click to collapse
breannesp said:
I just got my SIM card last month, so I'm pretty sure it's the new one.
Click to expand...
Click to collapse
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
steelcity1 said:
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
Click to expand...
Click to collapse
Yes me too. I found out today that my G2 can't get MMS at all. I've tried tons of fixes and nothing seems to work.
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
two messaging apps is like,
having two firewalls apps on one computer,
their both getting in the way of each other..
---------- Post added at 09:48 PM ---------- Previous post was at 09:43 PM ----------
sitinon327 said:
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
Click to expand...
Click to collapse
**com.qualcomm.qcrilmsgtunnel** is your gn0me in the engine;
where sms/ mms is *natively* transported via the native phone functions & hooks, hangouts provides the same functionality *over the top* of the carrier's route, strictly IP; call it hi-jacking in a sense, that's what you en-able hangouts to do on reboots, hijack those functions..
*SIM toolkit
*Phone/Messaging storage
*Phone
is what com.qualcomm.qcrilmsgtunnel is tied to, which hangouts, isn't..
Last update to hangouts screwed up my APN setting. ?
Sent from my Nexus 5 using Tapatalk
Idk how but messaging is working for me
Way to troll an old thread for no reason
Sent from my Nexus 5 using Tapatalk
Hey all. I know similar questions have been asked, but I've yet to figure out a solution to it. I just ported my number from verizon for this phone. As we know, the Tmobile version's stock messaging app doesn't support group chat, so I chose to use Google Messenger. I've been missing messages in group chat since day one. I will get about 60%, sometimes as low as 20%, or the messages. The rest will just never come in. The issue also occures in standard picture messages and texts, but are much less frequent. This is incredibly infuriating, as the tech support has no idea what the solution is, and sony thinks it's tmobile's issue.
Things I have tried:
1. Set the APNs to be ipv4/6.
2. Use Textra with tmobile fixes.
3. Turn off wifi calling.
4. Turn off wifi.
5. Change sim cards.
6. Disable stock messaging app.
7. Disable voLTE.
I'm at my witt's end with it, and no tech support will give me an acceptable solution. Has anyone had this issue, and maybe know a way to fix it? I'd appreciate any input you can provide.
Thanks!
Edit: also, I did not come from an iPhone prior to switching. The issue doesn't seem to be limited to iPhones, but they're the only ones I tend to group chat. And finally, the phones are on Verizon and at&t.
I'm having the exact same issue. It's frustrating and I will be returning the phone soon.
Sent from my D6616 using Tapatalk
I'm getting mine, they come in as not downloaded, soon as I hit download I get them all after that
I think I might have fixed it, but I don't know what caused it to begin with. After doing a factory reset on the phone, all of the group chat seems to come in and in the right order. I don't know if what application was causing the conflict, if there was any. But it seems to be working for now...
For those having the issue, maybe try that. Also, change the APN type to ipv4/6. I'll report back if there's any change or if I figure out the conflict.
I too did a factory reset but the stock messaging app does not support group texts correctly. Either on cell or WiFi calling. It slowly reverts back to missing texts with continues usage until you factory reset again.
Sent from my D6616 using Tapatalk
T-Mobile Missing some group chat sms texts
I'm having the same problem with my T-Mobile Z3. I think the problem is with T-Mobile, not the phone but I haven't been able to figure out what is causing it. I thought it was poor reception or Wifi Calling, but even with WIfi Calling off and Personal Cell Spot boosters, I still miss some. Otherwise, I love the phone.
As other users have said, this wasn't a permanent fix. My phone stopped rceiving group chat properly overnight, so now i'm back to square one. This is infuriating.
welcome to the jungle man. more and more i believe the problem is due to the phone and how it fetches mms. maybe it has to do with power management. because why would we get them all correctly after factory reset and slowly it starts dropping mms again. so strange.
---------- Post added at 08:58 PM ---------- Previous post was at 08:49 PM ----------
jayact
have you had mms issues with other phones on tmobile? i briefly had a m8 but had faulty bluetooth so i had to return it. didnt have time to really see if it had mms issues too.
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
cschmitt said:
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
Click to expand...
Click to collapse
but i dont have stamina mode on. is it on by default? it says off on power management. i even disabled "queue background data"
still missing mms.
since family is in town for thanksgiving i have family members with different iphones and android phones with carriers on sprint, sprint/republic wireless, and verizon.
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them. i disabled imessage on her phone and then her mms came through. reenabled imessage on her phone and mms still came through. no idea if this was coincidence or i actually did something important. i think i'm sending the phone back for nexus 6. if it has trouble then i have to jump ship from tmo.
regulator207 said:
but i dont have stamina mode on. is it on by default?
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them.
Click to expand...
Click to collapse
Stamina is off by default, so that's probably not the issue.
Maybe check your detailed usage by date and sender on TMO website to see if they show receipt of the missed messages, that would give an indication if it's a TMO issue or something with the phone.
Make sure your APN is set correctly. Mine was not set out of the box. Google it or search T-Mobile support page for correct settings. After I set APN it works flawlessly. Even group messaging.
I'm having the same problem and it's aggrivating not knowing if you missed messages.
It's not just group messages but regular messages.
Regulator (and others),
To answer your question, I'm a new tmobile customer. So, I haven't had this issue om Verizon. That said, I checked the messaging logs on my account, and it seems to actually be missing on their end. These groupchats I am missing aren't even being reported on their end. I'm planning on calling their service again to give them the details. I wish there was something else I could update with. This can't be a software issue at that point, right?
I have the same exact issue, word for word sadly, yesterday was the worst, people kept telling me that they couldn't get a hold of me, i restart my phone and BAM 20 texts blitz my phone from 2 days before -.-
TLDR
After turning off VoLTE (Settings > call settings > un-check Enable VoLTE) i seem to have no texts struggling to send still need to test group chats
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
FWIW - i came upon this thread googling the same issue, but i have a nexus 5 on tmobile. i think it is the service, not the phone. getting ready to call t-mobile now...
Switched to Tmobile from Sprint 2 weeks ago. I am having the exact same problem with MMS/Group texting on my new stock Z3. I have confirmed that I am definitely not receiving all group messages. Turning off WiFi calling didn't help, turning off Volte didn't help, Stamina mode has never been on. I've tried using Textra and Google Messenger and Hangouts. I would say I get about 50% of the group messages sent to me. When I do get one it shows up in the threaded group message ok but I'll also have a notification from the individual (one-on-one) thread with the person that just sent the message and it shows as download failed.
jayact~ said:
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
Click to expand...
Click to collapse
I've been having the same issues that you (and others) have described. That is, missing group messages, some sms messages delayed significantly (sometimes a day or more) before I receive them, cannot download mms messages, etc. I am also a former Verizon customer, but have never had an iPhone.
Before I trade in my Z3 for a refurbished model, has the new phone permanently fixed all your messaging issues? If so, which messaging app are you using now? Hangouts? Textra?
Thanks so much. This is an incredibly frustrating issue. Such a fundamental phone function.
I'm waiting for 5.0 to come out. People are speculating that the messaging in lollipop will fix this issue.
Sprint's mindblowingly fast 3G network has forced me time and time again to download Textra in order to send and receive MMS consistently. That's fine, it's a great app, but, to be honest, I prefer Google Messenger's Material look and feel. Here's the problem: Textra has the ability to send MMS over WiFi and it works wonders. Group MMS and pictures send almost instantly. So to regular text messages. With Google Messenger, I usually get a blank message that says "Tap to Download". That's annoying and they usually never download.
So what is it that Textra does differently? Is it a particular APN that they use or switch to when sending? If so, I'd like to identify this APN so that I can attempt to use the APN all the time and perhaps make it possible to send MMS over WiFi using any Messaging app, not just Textra.
Alcolawl said:
Sprint's mindblowingly fast 3G network has forced me time and time again to download Textra in order to send and receive MMS consistently. That's fine, it's a great app, but, to be honest, I prefer Google Messenger's Material look and feel. Here's the problem: Textra has the ability to send MMS over WiFi and it works wonders. Group MMS and pictures send almost instantly. So to regular text messages. With Google Messenger, I usually get a blank message that says "Tap to Download". That's annoying and they usually never download.
So what is it that Textra does differently? Is it a particular APN that they use or switch to when sending? If so, I'd like to identify this APN so that I can attempt to use the APN all the time and perhaps make it possible to send MMS over WiFi using any Messaging app, not just Textra.
Click to expand...
Click to collapse
I know it's been a while but I literally just reached the same conclusion and I'm confused too. Did you ever figure it out?
a9uirre said:
I know it's been a while but I literally just reached the same conclusion and I'm confused too. Did you ever figure it out?
Click to expand...
Click to collapse
No I don't think I ever figured it out. I fiddled around with APNs and the like but it really came down to poor service from Speinr. MMS over WiFi definitely improved my experience but wasn't always practical when out and about. I switched to T-Mobile and never looked back.
I'm now with Google Fi and I notice wonky behavior sometimes when using Sprint's network like texts sending twice, etc. I really think a lot of it has to do with poor service and/or the network itself. Though, MMS over WiFi works perfectly when the phone is using Sprint's network.
You can read all the long drawn out situation, or scroll to the Abridged version down below.
So I've heard of people and developers modding apps, giving the modded versions added features. In fact I have the modded Spotify Apk that allows me to skip any song in my playlist, but moreover from that, there is a serious issue. I don't know if anyone but Xperia Z3 owners on T-Mobile are affected from this, but the stock Sony messaging app on the Xperia Z3 has no MMS/Group Messaging feature. So even if I make a new messaging thread with more than one recipient, after I send the message, the replies come back as if the person sending it, only sent it to me, not the "group thread." So, what? You might be thinking to tell me to "just download a new app that supports MMS and Group Messaging like Textra," but the answer is not as simple as that.
So why is this so important that I'm asking the best developers around the world to help me? Well, T-Mobile is not known for its best signal that covers the entire continent. If fact they're kind of known for the opposite, so much so, that they've implemented "T-Mobile Wi-Fi Calling," to help burden the pain of spotty coverage. So practically all "T-Mobile Wi-Fi Calling" does is it allows one to send SMS/MMS(group messaging and picture)/calls over Wi-Fi. Pretty nifty, right? Well, yeah, if only it allowed third party apps like Hangouts, Textra, chompSMS, etc. to tap into it, but unfortunately, T-Mobile locked the use of "T-Mobile Wi-Fi Calling" only to the stock Sony pre-installed messaging app: Messaging, the app that can't handle a Multi-Recipient MMS group conversation. ("T-Mobile Wi-Fi Calling" is locked to all stock messaging apps, on any T-mobile phone) This problem doesn't just affect the Xperia Z3, it predates all the way back to the original Sony Xperia Z, meaning that all current Sony phone holders are affected by this: Z, ZR, Z1, Z1s, Z1c, Z2, Z3c, and Z3. That is why I'm asking you, the best developers to try and mod the stock Sony Xperia Messaging App, not just to help me, but help a lot of disgruntled Sony phone owners. If the problem has persisted for 8 different phones, I am hardly confident that Sony will fix this in their Lollipop update with the T-Mobile tweaks. All you (the developers/modders) would have to do is mod the stock Sony Xperia Z3 messaging app to have MMS/group messaging handing, rendering it actually usable and usefull. The only other way to resolve this issue is through legalities and laws of app developers getting permission to use and tap into the T-Mobile Wi-Fi Calling, which in all honesty doesn't seem very secure for T-Mobile's data security.
The Sony Xperia Z3 is a great phone, top tier, just with this one annoying quirk. So much so. that people are returning their brand new, perfectly good phones (google "xperia z3 wifi calling mms"). I could just hope that Sony and T-Mobile would finally listen to the thousands complaining, but the chance of that happening is close to zero. In fact the stock Sony Messaging App is actually pretty great and I wish other apps like Textra would implement some of its features (like the ability to set your own custom background on the individual conversation thread), but the likewise could be said in vice versa.
My personal situation (irrelevant to the problem): I don't know if what I typed makes sense (there's a lot of different things to process, and I might of left some details out). I'm just a frustrated Xperia Z3 owner, with the programming experience of copying code from the internet and putting it in the arduino compiler, so I'm way over my head with trying to reprogram/modifying an app. I've searched for months trying to find and decent alternative, but without T-Mobile Wi-Fi Calling I get all my messages an hour to a day late, because of the spotty coverage of the area I live in. I mean, I have 2 bars of 2G all the time, it's just I get 10 seconds of 4G every 15 min, contributing to the delay of messages. The delay (if I even get the message entirely) has messed up some of my friendships, because they think I'm ignoring them. I brag about my phone being so superior to iPhones, and it's always a little embarrassing and humiliating that a phone as good as the Z3 has this one crippling flaw. It's starting to get annoying and I might honestly just switch to an iPhone next because of how well iMessaging works, buts that only if the top of the top developers fail this desperate attempt.
ABRIDGED VERSION: Either I use the stock Sony messaging app that allows MMS over Wi-Fi but no group messaging, or a third party app that allows MMS group messaging but test chance to whether or not I get the message on time, delayed an hour, or not at all. Also the third party app could not utilize T-Mobile Wi-Fi Calling, something many T-Mobile users rely on.
PLAN OF ACTION (for people with the knowhow to fix it [so not me]): Fix the stock Sony Xperia Z3 messaging app by modding it to be able to handle MMS/group messaging. I don't know how, but hopefully some developer/wizard could do some magic that Sony Developers couldn't do with their coconuts they call computers. So all in all is this even possible?
So does anyone know of anyone with the knowledge and power to accomplish and put an end to this MAJOR problem? At least some acknowledgement that other people are facing this problem would be nice. (Am I in the right/appropriate sub forum?)
Sent from my D6616 using XDA Free mobile app
found this on reddit
From post
"I must have tried 10 sms/mms apps. Hangouts wasn't working out how I wanted to either, it would often default back to hangout chats instead of SMS, and group text replies would often come in as individual sms from iPhone users.
Finally used Textra, there's an option in there for MMS and T-mobile which was causing problems when wifi calling was enabled. After turning that on, my text messaging woes are finally over."
Thx for the reply, but I'm currently using Textra and I either get texts an hour late, or not at all, so fixing the stock Sony Messaging App is the best option, all it needs is the ability to handle MMS/group messaging, because the stock Sony messaging app is the only app that can use T-Mobile's Wi-Fi Calling, which can also send/receive MMS.
Sent from my D6616 using XDA Free mobile app
Don't have a z3 just yet but try 8sms, mms-->mms setting-->mms over wifi. Weirdly it doesn't work on my s3 if i install it from the playstore but if you go to his website and 8sms ddownload directory and download there the mms over wifi works better than textra
Need a solution for this!
I also would love a solution for this. I hate that about this phone! I use the Google Messenger currently but that one sucks. I only get half of the group messages on that. And if a message is too long that it breaks up into 2 messages, the 2nd part never comes through. Why can't Sony just update their stock messaging app and fix the problem?!!?!
Use Textra?
I already use textra, and it is very wishy-washy even about me receiving ordinary SMS text, let alone MMS .
Sent from my D6616 using XDA Free mobile app
This is supposedly fixed in the Lollipop update according to a post on the T-Mobile support forum. Google "Lollipop gave my Xperia Z3 Group MMS".
fejd said:
This is supposedly fixed in the Lollipop update according to a post on the T-Mobile support forum. Google "Lollipop gave my Xperia Z3 Group MMS".
Click to expand...
Click to collapse
I haven't received the update yet, but I really hope it does fix the Group MMS problem. All I have yet to do is wait...
drummerjames said:
I haven't received the update yet, but I really hope it does fix the Group MMS problem. All I have yet to do is wait...
Click to expand...
Click to collapse
MMS and group texting works 100% now for me. How have you not received the update yet? I was under the impression T-Mobile was not doing a Soak rollout and anyone whose phone queries the server should have access to it?
scoder said:
MMS and group texting works 100% now for me. How have you not received the update yet? I was under the impression T-Mobile was not doing a Soak rollout and anyone whose phone queries the server should have access to it?
Click to expand...
Click to collapse
My phone started having problems with wifi, so I sent it in and they Sony fixed it for free, and right now it's in shipping
I have lollipop on a Non T-Mobile Z3 and this issue is NOT fixed. The stock messaging app still doesn't work with group messages right. I use google messenger, and it works but its slow and sometimes misses some group messages.
I don't understand how this phone has this issue in 2015....
I would try Textra Rogue, and never look back. lol (Optional: I don't care much for the Android emojis, so install this Textra add-on afterwards to get the cooler looking iOS emojis.)
I have a suspicion that the issue is more T-Mobile's fault than Sony's. Yes, the stock messenger on the Z3 (and on the HTC One phones, and on the Samsung Galaxy S6 Edge phones etc. lol) sucks and can't properly handle/display MMS messages. But once Textra replaces stock messenger (you should disable stock after installing Textra), that issue goes away. But the issue with NOT GETTING some or all MMS messages is something that T-Mobile seems to be having mostly with the Z phones.
So you aren't having ANY issues receiving MMS or even SMS messages then post-Lollipop? I had issues before but fixed them, and after getting Lollipop, everything seemed fine at first, but then the issues kinda came back and also some MMS texts would only show up after I reset my phone. So my old fixes from pre-Lollipop have been put back into play, and so far everything seems fine. But those fixes include using an alternate APN and turning off VoLTE, which I now get in my area but didn't pre-Lollipop. It annoys me that I have to turn VoLTE off to get my MMS messages though. And I still need a couple weeks to know for sure that it worked. I was getting the MAJORITY of my MMS messages before turning off VoLTE post-Lollipop, just not all of them. So far at least one photo/group MMS came in so I think it's working, but we'll see.
Do you know any other people who bought a Z3 but not through T-Mobile? If so, are they having any issues like mine??
Thanks,
RockStar2005
use textra or google messenger much better I think
https://play.google.com/store/apps/details?id=com.textra&hl=en
https://play.google.com/store/apps/details?id=com.google.android.apps.messaging&hl=en
scoder said:
MMS and group texting works 100% now for me. How have you not received the update yet? I was under the impression T-Mobile was not doing a Soak rollout and anyone whose phone queries the server should have access to it?
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Click to collapse
Scoder,
Answer me one question please........ do you have VoLTE enabled on your Z3? I disabled mine (again) b/c it appeared to be the reason why I was missing some random MMS messages here & there (before AND after Lollipop). I'm waiting for someone to tell me that they're not missing ANY MMS messages and have VoLTE enabled. Until then, I'll keep using Textra. It seems to work (and looks cooler), but only if VoLTE is off. I'm also using an alternate APN, but I think it's really more about whether VoLTE is on or not.
Thanks,
RockStar2005
Black Plague said:
use textra or google messenger much better I think
https://play.google.com/store/apps/details?id=com.textra&hl=en
https://play.google.com/store/apps/details?id=com.google.android.apps.messaging&hl=en
Click to expand...
Click to collapse
Black Plague,
I am curious about Google Messenger. The stock one works just fine now, but I'd prefer more options. Also, when Wi-Fi is on, it doesn't always automatically download MMS messages, even though I have that enabled in Settings. This is b/c Stamina Mode is on, and since I can't whitelist the stock app b/c it doesn't show up on the whitelist app list, I can't do anything about it. But GM would show up.
Let me ask you............. 1) Do you have T-Mobile? 2) Do you have VoLTE enabled or disabled? 3) Do you use the default APN or an alternate? 4) Do you have Stamina Mode on? And if so, did you whitelist GM?
Thanks,
RockStar2005
---------- Post added at 04:01 PM ---------- Previous post was at 03:55 PM ----------
Since my 7/8 post Rogue, I've gone back to Stock, for now. I've been told by ppl who have the same phone and carrier as me (T-Mobile) that since Lollipop it can actually handle MMS properly finally. For last 2 days I've had it and uninstalled Textra............ and it seems to work just fine for the most part. Though Textra was cooler, it didn't seem to work all the time with MMS messages (sometimes they wouldn't come in) when I had VoLTE enabled, so had to turn it off. But with Stock I can keep it on it seems, which I prefer. Makes connecting to calls quicker and they say it upgrades the call sound quality too, though not sure if I notice a difference?
Only small thing is it doesn't automatically download MMS messages even though I set that up. I believe Stamina Mode is the reason. Can't whitelist stock b/c it doesn't show up on the whitelist app list, but maybe Google Messenger might? We'll see. It's a minor thing though b/c it still notifies me when an MMS message comes in, so I can download it automatically if it doesn't (sometimes it does). It seems to only really be an issue when I have Wi-Fi on, b/c when it's off it seems to download the MMS msg automatically.
RockStar2005
RockStar2005 said:
Black Plague,
I am curious about Google Messenger. The stock one works just fine now, but I'd prefer more options. Also, when Wi-Fi is on, it doesn't always automatically download MMS messages, even though I have that enabled in Settings. This is b/c Stamina Mode is on, and since I can't whitelist the stock app b/c it doesn't show up on the whitelist app list, I can't do anything about it. But GM would show up.
Let me ask you............. 1) Do you have T-Mobile? 2) Do you have VoLTE enabled or disabled? 3) Do you use the default APN or an alternate? 4) Do you have Stamina Mode on? And if so, did you whitelist GM?
Thanks,
RockStar2005
Click to expand...
Click to collapse
bro I m from India I dont have chance to use Tmobile or Volte either I used Textra its nice app but I dont need that much setting though so i switch to GM coz I get a nice widget and about stamina mode I keep its settings to default but I use Greenify and keep all apps to sleep,
If u still want to try more apps please leme for ya
If u need the most settings in an sms app go for GO SMS pro, the first sms app I used it got a private box and cool themes to its awesome
https://play.google.com/store/apps/details?id=com.jb.gosms&hl=en
and a few alternatives to Textra if u wish, its almost similar I think to textra
https://play.google.com/store/apps/details?id=rpkandrodev.yaata&hl=en
https://play.google.com/store/apps/details?id=com.p1.chompsms
Plague,
India? Oh ok.
I see. I'm wary about going back to third party apps, but since this one is MADE by Google, I'm more open to it. Textra was fantastic, but where before it was superior to Stock (since I didn't get VoLTE in my area but now I do since around the time Lollipop came out), now it seems Stock actually works better as it lets ALL MMS messages come in even with VoLTE on. Textra wasn't if VoLTE was on. I may have to ask around more.
Yeah Chomp SMS is made by the same company (Delicious, Inc.) that later made Textra. Both are great. For me though I prob won't use them anymore. They need to be made better to handle VoLTE being in the mix.
Thanks.
*SOLVED* (See my post #11)
Hello all,
I'm having trouble getting any text on my U12+. I've seen one other case on androidCentral forums but not much of any results. Figure i would chime in and see if anyone else figured this out.
I had this issue as well. I had to go to a Verizon store and get a new sim card, which he activated in my old HTC 10 then put into the U12+. After that the tech suspended my sms service then reactivated and I was good to go. The only issue I have is that I can not receive MMS messages from any 3rd party app, so I am stuck using the stock one.
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
Icculus760 said:
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
Click to expand...
Click to collapse
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
Unmoses said:
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
Click to expand...
Click to collapse
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
Icculus760 said:
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
Click to expand...
Click to collapse
I emailed textra support over the weekend and after running through all the settings, they had me install android messages and that did not work with MMS as well. I tried with a few other 3rd party apps and they came to the conclusion that it is an android Oreo bug and they can't do anything to fix it.
Thanks everyone! I will try the steps mentioned above and report back.
Interestingly enough mms receive works for me on Verizon messages and the default htc text app. It does not work (just receiving pics) in Textra or Android messages. This feels like an OS side issue? I was on the phone with tier 2 support when I first got it and they reprovisioned twice. Then said just use the apps that work lol
Sent from my HTC U12+ using Tapatalk
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
daillcyruz said:
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
Click to expand...
Click to collapse
That's what my issue is. Can send but not receive. Haven't called yet. I'm going to in just a bit. Will report back.
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
Click to expand...
Click to collapse
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
daillcyruz said:
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
Click to expand...
Click to collapse
Awesome!
Glad it's working for someone else ?
THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
Click to expand...
Click to collapse
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
Jarras said:
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
Click to expand...
Click to collapse
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
THUNDEROID said:
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
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Click to collapse
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
Jarras said:
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
Click to expand...
Click to collapse
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
Icculus760 said:
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
Click to expand...
Click to collapse
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
Jarras said:
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
Click to expand...
Click to collapse
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
Icculus760 said:
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
Click to expand...
Click to collapse
Pulse works great, wonder why other apps are having issues. Thanks for the recommendation!