Is there any shops in or around the southeast that will still service the honor 6x. I sent it off to my local shop and they didn't have any idea of what to do. So I figured the last resort it to send it to a shop for professional help. any suggestions?
Related
Been having problems our titans since we bought them. I know some of you have contacted sprint to get a sweet deal on touch pros and I am wondering what I should do now. Emailed sprint, the following is there reply. What should I do now? Should I email again?
Thank you for contacting Sprint. I understand your concern regarding
the handset and will be glad to assist you regarding the same.
The handset can only be replaced within the 30-day return period from
the date of activation of the handset. As the 30-day period is over it
would not be possible to replace the handset.
However, the handset is under one year manufacturer warranty. You can
get the handset checked at the nearest Sprint repair center. You can
locate the nearest Sprint repair center by clicking on the link given
below;
Thank you again for contacting Sprint. Have a great day!
Sincerely,
Zorin M.
Customer Service Specialist
Sprint
I can see 2 options:
Send it to warranty or flash a new ROM form this great site
READ the Wiki and find your device for further info
Good luck,
orb3000 said:
I can see 2 options:
Send it to warranty or flash a new ROM form this great site
READ the Wiki and find your device for further info
Good luck,
Click to expand...
Click to collapse
Think you misunderstood what I said. I want a way to get a touch pro for less than 100 bucks which many on this site have gotten through sprint. I have flashed new roms dozens of times, so I know my way around that a bit. Any sugestions?
It also says I am not able to send in the phones for replacement, I have to go to an authorized sprint repair center. Problem is, I live over 50 miles from a repair center. I sent them this email.
Hello again,
Unfortunately there is not a Sprint repair store within 50 miles of my zip code. It is past 30 days, but is well within the one year manufacturer warranty so I am not sure what the problem is. I do not feel that I should have to pay full price or use my upgrade discount on a phone that I have had for far less than a year. I need to know what you can do for me considering I can not drive 100 miles away to have someone look at my defective handsets.
Thank you,
newest reply from sprint
be happy to assist you regarding
your HTC Mogul device.
Unfortunately there are only 2 options for you at this time. You can
contact HTC service and use the 1 year manufacturer warranty or you can
take it to a service center to have it tested and repaired. These are
the only options at this time that we can provide to you.
Also regarding replacing them with the Touch Pro we can not do this
either. If a service center determines that the phones are defective
they will replace the phones with another HTC Mogul device and there
will be a service charge since you do not currently have any type of
insurance on your phones.
If you have any other questions or concerns please feel free to respond
to this email.
Thank you again for contacting Sprint. We appreciate your business.
Sincerely,
Ben W.
Customer Service Specialist
Sprint
Hi everybody,
First of all, I'm from Romania and I don't own a PayPal account or a Google Checkout. I don't have a credit card or anything like that because I'm not rich enough to keep my money on a credit car or a bank account...plus no one I know uses PayPal.
I somehow got a touch pro really cheap but the problem is that I cannot unlock it. I took it to several stores but they weren't able to unlock it. One of them told me he'll call me when he can do it but nothing yet...the cost was a bit higher then Olipro's 14 Euros, but I would have payed if he could have made it...
How could I unlock it by getting the money to Olipro in some other way or is there someone from Brasov, Romania region who can help me? I would pay 20 euros cash with no problem.
And yes. It is not a good feeling to have a crappy phone and a touch pro with no signal in your pocket because I sold my good phone to buy this one. And the crappy phone is from someone who gave it to until I unlock this one and I had it for more than a week already.
Thanks in advance.
bedobela said:
Hi everybody,
First of all, I'm from Romania and I don't own a PayPal account or a Google Checkout. I don't have a credit card or anything like that because I'm not rich enough to keep my money on a credit car or a bank account...plus no one I know uses PayPal.
I somehow got a touch pro really cheap but the problem is that I cannot unlock it. I took it to several stores but they weren't able to unlock it. One of them told me he'll call me when he can do it but nothing yet...the cost was a bit higher then Olipro's 14 Euros, but I would have payed if he could have made it...
How could I unlock it by getting the money to Olipro in some other way or is there someone from Brasov, Romania region who can help me? I would pay 20 euros cash with no problem.
And yes. It is not a good feeling to have a crappy phone and a touch pro with no signal in your pocket because I sold my good phone to buy this one. And the crappy phone is from someone who gave it to until I unlock this one and I had it for more than a week already.
Thanks in advance.
Click to expand...
Click to collapse
Have you contacted Oli and asked him if he accepts western union money laundering (sorry, transfer). All he would need to do would be to walk into any western union in the world, show ID and then he has the money http://www.westernunion.com/
I didn't want to bug him with this kind of questions and thought that someone here can help me. But now I contacted him and hopefully we will come up with something.
Thanks for the reply.
my inspire touchscreen does not work at all. i've done all the trouble shooting i could fine and did a full wipe. i called customer service looking for a replacement device but they don't have any in the warranty warehouse. i am still in the 30 days but do not have the receipt and anyway the phone was bought as a gift. i talked to numerous customer service representatives and they all told me to either wait for the phone to come in stock after the 30 days which they dont even know if it will be or call the manufacturer which will take 3 weeks. now i have a non working phone but i know att customer service has inspires when people call up to purchase them. i was wondering if there was anything i could say/do to get a replacement other than waiting for god knows how long.. thanks
xcxgottix said:
my inspire touchscreen does not work at all. i've done all the trouble shooting i could fine and did a full wipe. i called customer service looking for a replacement device but they don't have any in the warranty warehouse. i am still in the 30 days but do not have the receipt and anyway the phone was bought as a gift. i talked to numerous customer service representatives and they all told me to either wait for the phone to come in stock after the 30 days which they dont even know if it will be or call the manufacturer which will take 3 weeks. now i have a non working phone but i know att customer service has inspires when people call up to purchase them. i was wondering if there was anything i could say/do to get a replacement other than waiting for god knows how long.. thanks
Click to expand...
Click to collapse
If you bought it at a corporate store then the date you purchased is in AT&T's system. You SHOULD be able to walk in and swap it out without any problems.
gunnyman said:
If you bought it at a corporate store then the date you purchased is in AT&T's system. You SHOULD be able to walk in and swap it out without any problems.
Click to expand...
Click to collapse
i didnt buy the device,my friend who bought it for me is in a different state and he told me he would help out but he wont be back for a month so that wont work..
xcxgottix said:
i didnt buy the device,my friend who bought it for me is in a different state and he told me he would help out but he wont be back for a month so that wont work..
Click to expand...
Click to collapse
shouldn't matter. The phone has been out for less than 30 days and it's on YOUR account (I assume) so you should be able to get a new one.
gunny's right, shouldn't make a difference, unless your friend bought it at a retail store (best buy, costco, etc). If he bought it at an AT&T corporate store, you can exchange it at any store. My wife ordered an Aria online from AT&T last year, couldn't get a connection to a cell tower, customer service said she could take to any AT&T (corp) store and exchange it. They did, new one worked fine.
Still with the GB update, eagles blood rom, and CM7 rom I still am getting reboots and SOD. I chatted with them and seems like I'm SOL with warranty on the phone since I got the phone off craigslist and not an authorized reseller.
Every LG phone and device has a one year limited warranty which starts from the date of purchase, or original purchase (If it was a replacement that is), unless you purchased a refurbished phone which has only 90 days of warranty. If you would need to send the phone or device to LG, we will perform a cover to cover check on the device to see what the issue is, if our technicians find that the issue is caused by any type of physical, liquid, or cosmetic damage on the device then fees will be applied, at this point you will be notified via email or through a phone call before doing any repairs. As well, this warranty will not cover the device if it was purchased through a non authorized LG dealer, such as E-bay, newegg, craiglist, etc…; if our technicians determine that the issue is a manufacturer’s defect, the device will be repaired or replaced by a certified refurbish unit. This process has a turn around time of 5 to 7 business days, from the day that our technicians start working on your device.
Click to expand...
Click to collapse
Has anyone had any luck with warranty through LG or even T-mobile when they didn't get it from an authorized re seller?
Horsey said:
Still with the GB update, eagles blood rom, and CM7 rom I still am getting reboots and SOD. I chatted with them and seems like I'm SOL with warranty on the phone since I got the phone off craigslist and not an authorized reseller.
Has anyone had any luck with warranty through LG or even T-mobile when they didn't get it from an authorized re seller?
Click to expand...
Click to collapse
Samsung has the exact same policy. Before repair, they ask for an invoice and a credit card statement if the invoice is questionable. They also have a s/n database to track which phones were shipped to which dealer to match against the invoice. The manufacturers take the authorized retailer thing pretty seriously.
Try contacting the seller to assist you with this or ask him where he got it from. Tell LG you paid cash or were given the item as a gift from a now deceased family member.
Tell them the device was purchased though an authorized dealer and then was given to you or sold to you by a friend. Does friend count as Craigslist or Ebay?
Newegg isn't a authoized seller?
Sistum Id said:
Try contacting the seller to assist you with this or ask him where he got it from. Tell LG you paid cash or were given the item as a gift from a now deceased family member.
Tell them the device was purchased though an authorized dealer and then was given to you or sold to you by a friend. Does friend count as Craigslist or Ebay?
Newegg isn't a authoized seller?
Click to expand...
Click to collapse
I bought my g2x from CL, "bricked" it through lg update tool. Got a free new replacement from tmobile.
jdaclutch said:
I bought my g2x from CL, "bricked" it through lg update tool. Got a free new replacement from tmobile.
Click to expand...
Click to collapse
more info?
you do this in store? did they ask you for proof of purchase?
Hi guys !
I bought a Smartphone from an Online Shop in China...the price were awesome and I jump on the opportunity
However, for safety purposes (it is the first time that I payed so much from chines online shop), I payed for an transport insurance that will payback if the phone get lost in the "journey" from China to Europe.
By tracking system info, I know that the phone get to Spain, than Portugal (no customs system )...but it's been a while since the phone is stuck in Lisbon and, next week, the deadline for the reception of the good will come to an end....
Now, my question is:
If I activate the insurance from China, since the deadline is overdue and Lisbon won't answer my requests for more informations, and that, by some miracle, the phone finally get to my address (it happened for some goods in the past), will the phone works?
I don't know if the seller will blacklist the phone in China or in worldwide carriers....in fact, I don't even know if I will get a payback
Thanks for the help !!
Shurykan said:
Hi guys !
I bought a Smartphone from an Online Shop in China...the price were awesome and I jump on the opportunity
However, for safety purposes (it is the first time that I payed so much from chines online shop), I payed for an transport insurance that will payback if the phone get lost in the "journey" from China to Europe.
By tracking system info, I know that the phone get to Spain, than Portugal (no customs system )...but it's been a while since the phone is stuck in Lisbon and, next week, the deadline for the reception of the good will come to an end....
Now, my question is:
If I activate the insurance from China, since the deadline is overdue and Lisbon won't answer my requests for more informations, and that, by some miracle, the phone finally get to my address (it happened for some goods in the past), will the phone works?
I don't know if the seller will blacklist the phone in China or in worldwide carriers....in fact, I don't even know if I will get a payback
Thanks for the help !!
Click to expand...
Click to collapse
Why would a seller blacklist a phone they are knowingly selling? Was it listed for sale as a black listed item?
Sent from my iPhone using Tapatalk Pro
jr866gooner said:
Why would a seller blacklist a phone they are knowingly selling? Was it listed for sale as a black listed item?
Sent from my iPhone using Tapatalk Pro
Click to expand...
Click to collapse
If the phone doesn't reach the client...it could mean 2 things, or it's lost or it was robbed by someone in the chain of transport...at least that's how I think.
Shurykan said:
If the phone doesn't reach the client...it could mean 2 things, or it's lost or it was robbed by someone in the chain of transport...at least that's how I think.
Click to expand...
Click to collapse
So... No ones knows if a blacklisted phone in China will work in Europe?