We have 2 mytouch 4g's. Both of them have problems when making or receiving calls. The calls keep breaking up and therefore we cannot understand what is being said. It seems that the problem is happening when the phone is set to WCDMA or auto GMS/WCDMA. I've also noticed that when I set the phone to GMS only, I get more bars then on either of the other 2 settings and the call problem improves. This problem happens at both my house and also my wife says at the place she works, which is 3 miles from the house.
Anyone else having this problem and any fixes known
Hello! I had a problem this weekend with my sensation. I am from Europe, Romania, on Vodafone. I went to a cabin near the mountains with my girlfriend and she has a SGS. My htc sensation is full stock with the latest firmware 1.45.410.2. The network was set on WCDMA/GSM, and I usually tick Mobile Network when I check my e-mails, keeping it off the rest of the time.
The problems started when I received my first call. I could speak with the person for 10 seconds, after which the sound was cut off on both sides, but the phone kept counting the seconds as if nothing had happened. Awkwardly, when I placed the call there were no problems. So only if I received the calls.
The signal was kind of oscillating, there were times when it was full, and then it fell to 2 bars. Meanwhile my girlfriend with her Galaxy S that had the exact same settings (WCDMA/GSM and Mobile network on only when she needs it) and had absolutely no problems.
After I gave it a thought I turned the radio to GSM only, and had no problems at all. The inbound calls went through very smooth and there were no more problems.
Has anybody else experienced this? Is there a fix?
Thanks!
I had this also two or three times, but it seems the Sensation has weak signal generally... also WLAN is not as good as my previous phones...
maybe any update can provide a solution for the incoming call issue
Iceananas said:
I had this also two or three times, but it seems the Sensation has weak signal generally... also WLAN is not as good as my previous phones...
maybe any update can provide a solution for the incoming call issue
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Take care of the death grip.
Search to know more about it. But to sum up, it's a problem that makes you signal drop because of your hand covering the location where the antenna is.
Sent from my HTC Sensation Z710e using XDA App
I am experiencing what I can best describe as "choppy" call quality on my Google Pixel. I have been using Verizon for over a decade and I've never had any problems with their reception on any phone, and I've owned quite a few (Motorola and Samsung phones). I purchased a Pixel from google webstore and I've been using it for about a month. Since I've owned it I noticed that I will randomly get instances where during a call the reception will become choppy, I'll only be able to understand every other word the person says. The people on the other end of the line also have the same problem hearing me. During these calls I noticed that the reception is fine according to my cell phone bars. I also noticed that the call almost never drops, it just becomes choppy. I'm relucant to blame this on Verizon because I've never had any problems with them. The reception in my area is great with Verizon (I've been at this address for years). My questions are; Do any other Pixel owners on Verizon have this problem? If so how do you fix it? I've tried several useless tips that I found on other websites, things like, "try restarting your phone" or "try specifying your preferred network as CDMA/LTE". None of that makes this go away. Any help would be appreciated. Thanks.
Is it possible this is your first experience with HD calls? Poor reception on HD calls sounds different than on regular calls much like how analog TV static on analog broadcast was replaced with pixelated images with digital broadcast in poor reception areas.
cntryby429 said:
Is it possible this is your first experience with HD calls? Poor reception on HD calls sounds different than on regular calls much like how analog TV static on analog broadcast was replaced with pixelated images with digital broadcast in poor reception areas.
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I don't know if this is my first experience with HD calls. How do I find that out? My previous phone was a Samsung S4 Mini, it was a 4G LTE phone. I never had any problems with that phone.'
EDIT:
Okay, found the setting. In the Pixel it is called Advanced Calling. It was on. I'll turn it off and see if that helps.
It's only used if you're calling another Verizon customer who has a capable phone with the feature enabled. The dialer app says "HD VOICE CALL" or something similar once the call is underway.
cntryby429 said:
It's only used if you're calling another Verizon customer who has a capable phone with the feature enabled. The dialer app says "HD VOICE CALL" or something similar once the call is underway.
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Okay, I've had this feature disabled for over a week and I haven't had any of the choppy call quality that I was seeing. Your solution seems to have worked. I'll keep this feature disabled for a bit longer and report back.
That's great that it helped but a bummer that it doesn't work well for you. I've found the few calls I make that are able to use HD voice are quite a lot clearer.
Am I the only one out there experiencing severe call quality issues? My phone (T-Mobile OnePlus 7 Pro) is suffering from severe call quality issues.
I seem to be having the issue with the following configurations in an attempt to narrow down / in on the issue:
Galaxy Buds (BT Headset) = Calls on Wifi Calling, Regular LTE and WhatsApp calls. Broken audio (stuttering)
Direct Phone microphone (on handset) = Calls on Wifi Calling, Regular LTE and WhatsApp calls. Broken audio (stuttering) / Drop-outs
Purchased USB-C to 3.5 mm adapter to wired headset = Severe Echo on Wifi Calling, Regular LTE and WhatsApp.
I've tried driving into range of another tower and experience these same problems. I picked up my daughter's iphone X and on the same towers and wifi network, these problems don't exist. The call quality is pristine.
On my Note 8/9 (can't remember what the current one is, but I own it), the problems don't exist in these same configurations. The problem is clearly local to the OnePlus 7 Pro. I've done the "clear cache, reset networking, reset wifi" solutions and they don't seem to help. At this point, I'm wondering if it's a bad phone or just bad software.
I'm at my wit's end and pretty much feeling buyer's regret right now, because I so wanted to love this phone, but it's caused me more heartache than ever. Obviously, the phone is up to date on the most recent version of T-Mobile firmware, but I can't possibly imagine a phone could be so bad at doing what a phone does and pass the certification lab for the carrier and get the amazing reviews that exist on the web.
I'm a few minutes away from just going back out to the store and buying a new Galaxy S(whatever is the most recent)+
**frustrated** and **confused**
Lol..
Incredible cell reception and call quality here, on international stock, the weird part for me is it sounds worse on VoLTE and Wifi calling. Regular voice calls are outstanding.
But if you have both of those disabled and the call quality is that bad, I would exchange/return it.
Sent from my GM1915 using Tapatalk
percykwong said:
Am I the only one out there experiencing severe call quality issues? My phone (T-Mobile OnePlus 7 Pro) is suffering from severe call quality issues.
I seem to be having the issue with the following configurations in an attempt to narrow down / in on the issue:
Galaxy Buds (BT Headset) = Calls on Wifi Calling, Regular LTE and WhatsApp calls. Broken audio (stuttering)
Direct Phone microphone (on handset) = Calls on Wifi Calling, Regular LTE and WhatsApp calls. Broken audio (stuttering) / Drop-outs
Purchased USB-C to 3.5 mm adapter to wired headset = Severe Echo on Wifi Calling, Regular LTE and WhatsApp.
I've tried driving into range of another tower and experience these same problems. I picked up my daughter's iphone X and on the same towers and wifi network, these problems don't exist. The call quality is pristine.
On my Note 8/9 (can't remember what the current one is, but I own it), the problems don't exist in these same configurations. The problem is clearly local to the OnePlus 7 Pro. I've done the "clear cache, reset networking, reset wifi" solutions and they don't seem to help. At this point, I'm wondering if it's a bad phone or just bad software.
I'm at my wit's end and pretty much feeling buyer's regret right now, because I so wanted to love this phone, but it's caused me more heartache than ever. Obviously, the phone is up to date on the most recent version of T-Mobile firmware, but I can't possibly imagine a phone could be so bad at doing what a phone does and pass the certification lab for the carrier and get the amazing reviews that exist on the web.
I'm a few minutes away from just going back out to the store and buying a new Galaxy S(whatever is the most recent)+
**frustrated** and **confused**
Lol..
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Call quality is excellent for me as is reception. TMO on TMO Rom. My only issue is DUO freezes the person on the other end for me. Its only been to the same person so far but that is my only issue
You have done soft reset, but try to do a hard reset(erase everything instead of clearing cache). That helped with some crackling noise but.
Call quality not even in the same ball park as my tmobile note 9.
I also had issues with my OP 7 pro. Specifically on speakerphone wife could not hear me at all. I was on the international variant + T-Mobile. I ended up sending it back. Bought the OP 7 and have the exact same issues. I sold me OP 6T tp upgrade to the 7 series. I ended up finding a used OP6T in offerup. Popped the SIM card in. No call quality issues and people can hear me just fine when in speaker phone and driving. I usually have my phone placed in the center console in my car. So for me this is the primary way to talk. It sad that the OP 7 series has these issues. I was really hoping they would fix this in a software update. Still handing on to the OP 7 praying for a fix. But I may just end up selling it on swappa.
Have you guys tried to get a replacement? I don't have any problem with call quality. I use Bluetooth headset or reg phone on ear way most of the time, and rarely on speaker.
I had that problem on the T-Mobile variant and when I converted it to the international firmware it doesn't have that problem now
My call quality is really good sometimes. Some times, it'll have weird moments where I get muted or the other person does. Speaker phone mic sucks real bad though. I hate using speaker phone if I need both hands to do something, so I ordered a bluetooth headset.
Apocalypse487 said:
My call quality is really good sometimes. Some times, it'll have weird moments where I get muted or the other person does. Speaker phone mic sucks real bad though. I hate using speaker phone if I need both hands to do something, so I ordered a bluetooth headset.
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I primarily use the speakerphone for calls so this is kind of a show stopper for me. Desperately looking for a fix. Might have to sell mine on swappa.
---------- Post added at 02:35 PM ---------- Previous post was at 02:32 PM ----------
atn0716 said:
Have you guys tried to get a replacement? I don't have any problem with call quality. I use Bluetooth headset or reg phone on ear way most of the time, and rarely on speaker.
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That's probably why you aren't experiencing the issues we are seeing. Its mainly on the speakerphone. I am currently using a op 6t until I can find a fix. I don't have any issues on the 6t.
My girlfriends Pixel 2 has been having audio problems on Three UK recently, during a call the audio cuts out and she cant hear the person on the other end (silence), but they can usually still hear her.
Its been doing it on and off for 6 months usually 5 or 6 minutes into a call. One of the symptoms is the Signal bar drops to empty immediately on answering a call (which sounds fine for the first few minutes even with 0 bars) It returns immediately on disconnecting the call to full.
We live very close to a 4G tower and get a great signal, as well as having tried a three home boost device to triple check the signal. And when hers drops the signal to 0 mine is always full (and looking at the actual signal strength.. its fine before and after on hers, and all the time on mine)
Google replaced the phone on Warranty after confirming the issue, and the replacement does the exact same thing.
I'm wondering if its something to do with VoLTE.. as I noticed when her SIM is in my phone (Pixel 3) VoLTE works.. but in hers its showing not provisioned. (I check this because it started happening not long after my phone became VoLTE enabled on Three)
Anyone got any other ideas or any similar experiences with Three? (It never did it on Tesco Mobile which was her old network.. and didn't do it on three immediately on changing to 3.)