Verizon Moto E4 running Android 7.1.1, that will not backup with the built-in backup. At this point the only reason why I care about the backup, is to backup Messages (the new Google SMS app) so I can restore them to a replacement phone. Apparently Messages does not push texts to the cloud, because when I setup the new phone with my gmail account, without restoring a backup, all I get are emails (gmail), contacts, calendar, etc.
Settings > Backup & reset > Back up my data = on, backup account set to a gmail account, automatic restore is on (all of these are the default when setting up the phone).
Settings > Accounts > Google > all items are enabled and have been synced as of an hour ago.
If I launch Google Drive, on the phone or in a web browser, click on the left side menu icon and scroll down to Backups, it says "Your device is not backed up".
Things I've tried:
Connected to power, and fully charged.
Rebooted
WiFi connected and strong signal, AP is 5 feet from the phone.
Removed the gmail account, Settings > Accounts > Google > dots icon "Remove account"
Emptied the cache, Settings > Storage > Cached data > confirm clear cached data dialog
Add the gmail account, and during setup accepted the default which is to backup the phone to Drive.
I've literally been messing with this for two days, leaving it in this state overnight, and it will not backup. Again, strictly all I care about is migrating Messages texts/chats from old phone to new phone, and the only way I know how to do that is to restore a backup from old phone to new phone during setup. If someone has an alternative way of migrating Messages, that's cool too. But I still think it's dreadful that Backup says it's on but days go by and doesn't backup.
chrismurphy said:
Verizon Moto E4 running Android 7.1.1, that will not backup with the built-in backup. At this point the only reason why I care about the backup, is to backup Messages (the new Google SMS app) so I can restore them to a replacement phone. Apparently Messages does not push texts to the cloud, because when I restore to the new phone without restoring a backup, all I get are emails (gmail), contacts, calendar, etc.
Settings > Backup & reset > Back up my data = on, backup account set to a gmail account, automatic restore on (all of these are the default when setting up the phone).
Settings > Accounts > Google > all items are enabled and have been synced as of an hour ago.
If I launch Google Drive, on the phone or in a web browser, click on the left side menu icon and scroll down to Backups, it says "Your device is not backed up".
Things I've tried:
Connected to power, and fully charged.
Rebooted
WiFi connected and strong signal, AP is 5 feet from the phone.
Removed the gmail account, Settings > Accounts > Google > dots icon "Remove account"
Emptied the cache
Add the gmail account, and during setup accepted the default which is to backup the phone to Drive.
I've literally been messing with this for two days, leaving it in this state overnight, and it will not backup. Again, strictly all I care about is migrating Messages texts/chats from old phone to new phone, and the only way I know how to do that is to restore a backup from old phone to new phone during setup. If someone has an alternative way of migrating Messages, that's cool too. But I still think it's dreadful that Backup says it's on but days go by and doesn't backup.
Click to expand...
Click to collapse
Looks like something is broken in the google backup framework.What You can do is backup your messages using a third party app and restoring.The only way to fix this to reset the phone.But first backup your texts using another app.
Sent from my Pixel 3 XL using Tapatalk
Atifbaig786 said:
Looks like something is broken in the google backup framework.What You can do is backup your messages using a third party app and restoring.The only way to fix this to reset the phone.But first backup your texts using another app.
Sent from my Pixel 3 XL using Tapatalk
Click to expand...
Click to collapse
OK thanks, I'll give SMS Backup & Restore a shot. The backup is straightforward, and backed up to xml on Google Drive. I'll see later how the restore goes. But the backups are also not working on the new phone, which is a Mogo g6 I just got from Project Fi (damn slippery phone!), which does not instill confidence in built-in backups. But that version of Android, 8.0, does have a manual backup now button, and that worked. Why automatic backups refuse to go is beyond me.
Curiously, the old phone did have a three day old backup before I got started with the transfer, but I wanted a newer backup. I figured toggling backup from on to off to on would kick it in the pants. Well, it deleted the three day old backup and then has refused to backup for the next two days.
Related
How long does it take to root and load a custom rom(on average)? It would be my first time rooting so I would take it slow, but will I need an hour, a couple of hours?
Thanks!
Couple,just to be sure. It took me 15 minutes to s-off and root but I've done it before Haha
Sent from my HTC Sensation using XDA Premium App
Plan on a couple of hours, especially the first time because after you wait the required 10-15 min to let the phone rebuild all the caches, then restore your user apps through titanium, you have to go back in and reconfigure your system settings and preferences (gmail accounts, ringers, etc) restore your sms messages. kick yourself for not writing down which settings you had that you liked. reconfigure all your widgets, etc.
My checklist for installing a new rom goes something like this:
ADB screenshots of home screens.
Backup user apps with TI (I originally backed up everything, but ended up with duplicates and problems when restoring system apps by accident)
SMS backup
LauncherPro backup.
superwipe
install rom
boot
wait 15 min
install mods
boot
restore ti backup
restore sms
restore launcherpro
configure widgets
reboot
login to wifi (skipped during original config so don't accidentally get wrong account linked to phone - one rom, it asked me to log in, I thought it was asking for second account, but it was asking for first account again. that's why I wait until everything is installed before accessing gmail - less complicated if you only have one email account)
launch gmail - enter primary account
access market - make sure primary account registered on phone.
launch gmail and set up other 5 gmail accounts
launch voice and login to voice account
launch g+ and login to g+ account
kick myself for not remembering to find a way to backup call log
acknowledge hundreds of linked contacts.
restore ringers
reconfigure timeriffic
pair bluetooth devices - headsets, speakerphone, headphones
Hello,
I had ARHD 3.2 and I upgraded to 3.4.
I must do a wipe, because the tablet reboot continuously.
I restored all my apps (backupped with Titanium).
I have a problem with the email client: my email account has been vanished!
I have 5 email account, each with its own configuration, it's very frustrating to reconfigure all!
Regards.
It's very likely gone, you can try restoring again, but most likely gone. Titanium glitches for me sometimes if apps store data in a weird location, maybe this is the case?
Make sure full backup of the app is always checked, too.
It was probably stored in a different location and not backed up.
Thing O Doom said:
It's very likely gone, you can try restoring again, but most likely gone. Titanium glitches for me sometimes if apps store data in a weird location, maybe this is the case?
Make sure full backup of the app is always checked, too.
It was probably stored in a different location and not backed up.
Click to expand...
Click to collapse
I tried many times, with no good result.
I have a widget (from asus) that display unread emails, when I restore the email apps the counter says 6 email, when I open the email app, It load about 10 seconds (more than usual) and propose me the wizard to add new email account, and the count come backup to 0.
The apps is the default android email client, i restore only the data because is a system app.
Hello everyone, I am stock and non-Rooted.
During the initial setup I skipped the backup&restore setup, and now I wanted to let it backup again in case I want to unlock the bootloader or something.
Now if I go to Settings > Backup & reset and tick "Back up my data", the button below "Backup account" is disable and grayed out and says "No account is currently storing backed up data".
There is no way that I can setup the account.
I even read somewhere that I should have restarted the phone, I did and my account appeared automagically... but later the same day or the day after it disappeared again!
I have no clue and it really looks like a bug in the system.
Sorry - I do not know what would cause that option to be grayed out (assuming you have set up a google account, and selected that as the backup account on that screen)
But just so you know, this backup will not backup all your data (or even your app data).
It (currently) backs up a very limited set of data (like WiFi settings/app list from playstore/)
It will not backup your pictures (assuming you don't have auto-backup enabled in dropbox/G+), game progress (for games that do not have google play integration), personal files, SMS, call logs - all of which will get wiped if you unlock bootloader.
You may want to look at helium backup as an option to backup all data. (If you were rooted, titanium backup would be my recommendation)
Thanks for the tip.
In fact, I think I prefer an on-demand solution rather than a background process which uses battery and network.
I installed Helium and activated using the desktop application.
I now only have a couple of doubts...
Where does the backup get stored when I save on local storage? I would of course like to transfer those files over to Dropbox instead of leaving them on the same phone.
Do the local settings, like WIFI passwords and such also get saved? It's not clear from the UI.
Thanks again
Alright... I googled around a bit and found out there's actually no way to save my stored WIFI passwords without ROOT...
This pretty much sucks as that was one of my most wanted...
The only option I have is really the Google-own backup system, so if anyone had an answer on how to make it work (my first post) that would be great.
Settings -> Backup and reset
Backup my data -> Backup now.
There are 5 checks:
1. Auto backup - on
2. Clock - on
3. Messages - on
4. Phone - on
5. Settings - on
When I press the button to backup these, all are getting saved, except Settings.
It goes up to 75% and it says Backup failed.
Anyone else getting the same results ?
Same for me at 84%
Does anyone have a solution for this ?
deleted by author, multiple post.
Happened to me today, first time I used my Samsung account to backup. Everything work but settings stopped at 80% and then got a message "backup failed"
Are you guys all using the stock launcher? I didn't try it before but I am running Nova for the past couple of days. I will switch back to stock and try again and update here.
I get a home screen notification that says a network error occurred. But that sounds bogus and unlikely.
Update: nope didn't make any difference using the stock launcher.
Same. 83% then backup failed.
Tried doing a backup using Smart Switch on my PC. It started the backup then a message popped up on the phone saying "Unfortunately the backup restore has stopped". Pressed OK and Smart Switch continued the backup, and completed at 100%. Only issues were S Planner, Videos and Applications were excluded "because there is no data on the device." Also, Memo failed to backup due to an "error", and the note says "Unable to proceed with data backup."
So, a bit of a mixed bag of succeeded, excluded, and failed. The one that seems most significant looks like Applications didn't get backed up.
Somebody who matters should complain to Samsung
Backup works on my Tab S2 T813. Phone settings might be the problem. This works because it has no phone.
I was getting the same Settings backup failure, but thought perhaps it was related to having some apps disabled with EZ Disabler. Enabled everything and the backup completed successfully. Disabled unwanted apps again and the backup failed. So, for now looks like it's related to disabling apps. Anyone else?
(Note: I still got errors when trying to use the Smart Switch backup on my PC even with apps enabled, so no joy there.)
I don't have a disabler but I did disable some crap in settings. I wonder what it could be.
my disabled progs are
com.facebook.appmanager
Facebook
Google App
Hangouts
Instagram
S. Health
S. Voice App
WhatsApp
I will try enabling the S. crap and see if it works.
That's it! When I enabled S. Health and S. Voice App it worked. Sounds pretty bogus to me but there we have it.
Thanks for your comments. Can you check if you have the same issue and if it works for you?
I turned all the permissions and notifications for these two off so they can't do anything but the backup still works ok.
Fixed! Thank you @samnada
One more update. Smart Switch was failing to backup my contacts and applications. Talked to Samsung Support, eventually got resolution for both.
For contacts run the Contacts app, More > Settings > Contact to display, select Device. Mine was originally set to All contacts. In Smart Switch go to More > Preferences > Backup items, select only Contacts and re-run. Contact backup worked.
Did the same for Applications, in Smart Switch, More > Preferences > Backup items, select Applications only. Backup worked. For some reason if all the items are selected the application backup said there was no data, and no apps were backed up. Selecting it by itself backed up all applications. They've supposedly submitted a bug report, so may be fixed some day.
I purchased a new tablet & when I first sign in it only gives me the option to add apps & data from an old phone that I'm no longer using. So upon review it seems that if I go to Settings / Backup & Reset on my current phone & old tablet, the Back up my data is turned off. I never even knew that option was there. But on both devices if I go to Setting / Accounts & tap on my Google account, all the options (App data, Calendar, Contacts, Gmail, etc) are turned on for syncing. I always thought that backed up everything to the Google account. So what is the difference between the Backup & Reset setting and turning on Sync under Account settings? Very confusing!