Galaxy S7 Backup - Samsung Galaxy S7 Questions and Answers

Settings -> Backup and reset
Backup my data -> Backup now.
There are 5 checks:
1. Auto backup - on
2. Clock - on
3. Messages - on
4. Phone - on
5. Settings - on
When I press the button to backup these, all are getting saved, except Settings.
It goes up to 75% and it says Backup failed.
Anyone else getting the same results ?

Same for me at 84%

Does anyone have a solution for this ?

deleted by author, multiple post.

Happened to me today, first time I used my Samsung account to backup. Everything work but settings stopped at 80% and then got a message "backup failed"
Are you guys all using the stock launcher? I didn't try it before but I am running Nova for the past couple of days. I will switch back to stock and try again and update here.
I get a home screen notification that says a network error occurred. But that sounds bogus and unlikely.
Update: nope didn't make any difference using the stock launcher.

Same. 83% then backup failed.
Tried doing a backup using Smart Switch on my PC. It started the backup then a message popped up on the phone saying "Unfortunately the backup restore has stopped". Pressed OK and Smart Switch continued the backup, and completed at 100%. Only issues were S Planner, Videos and Applications were excluded "because there is no data on the device." Also, Memo failed to backup due to an "error", and the note says "Unable to proceed with data backup."
So, a bit of a mixed bag of succeeded, excluded, and failed. The one that seems most significant looks like Applications didn't get backed up.

Somebody who matters should complain to Samsung

Backup works on my Tab S2 T813. Phone settings might be the problem. This works because it has no phone.

I was getting the same Settings backup failure, but thought perhaps it was related to having some apps disabled with EZ Disabler. Enabled everything and the backup completed successfully. Disabled unwanted apps again and the backup failed. So, for now looks like it's related to disabling apps. Anyone else?
(Note: I still got errors when trying to use the Smart Switch backup on my PC even with apps enabled, so no joy there.)

I don't have a disabler but I did disable some crap in settings. I wonder what it could be.
my disabled progs are
com.facebook.appmanager
Facebook
Google App
Hangouts
Instagram
S. Health
S. Voice App
WhatsApp
I will try enabling the S. crap and see if it works.
That's it! When I enabled S. Health and S. Voice App it worked. Sounds pretty bogus to me but there we have it.
Thanks for your comments. Can you check if you have the same issue and if it works for you?
I turned all the permissions and notifications for these two off so they can't do anything but the backup still works ok.
Fixed! Thank you @samnada

One more update. Smart Switch was failing to backup my contacts and applications. Talked to Samsung Support, eventually got resolution for both.
For contacts run the Contacts app, More > Settings > Contact to display, select Device. Mine was originally set to All contacts. In Smart Switch go to More > Preferences > Backup items, select only Contacts and re-run. Contact backup worked.
Did the same for Applications, in Smart Switch, More > Preferences > Backup items, select Applications only. Backup worked. For some reason if all the items are selected the application backup said there was no data, and no apps were backed up. Selecting it by itself backed up all applications. They've supposedly submitted a bug report, so may be fixed some day.

Related

Backup Settings

So my understanding of the Backup settings is that your settings, like ringtones and applications will be loaded onto googles server so they can be restored if you do a factory reset.
I just flashed the beta 2 Cyanogen ROM but none of my applications are coming back to me. I had the backup selected before, so i dont know if i just need to be patient or what. its been like half an hour, i expected to see at least something by now.
Can anyone give me more information about this feature? I haven't been able to find much.
I just found this from Google
http://www.google.com/support/android/bin/static.py?page=guide.cs&guide=27201&topic=27235&answer=168581
Back up my settings
Check to back up your phone's settings to Google servers, with your Google Account. If you replace your phone, the settings you've backed up are restored onto the new phone the first time you sign in with your Google Account. If you check this option, a wide variety of settings are backed up, including your Wi-Fi passwords, bookmarks, a list of the applications you've installed, the words you've added to the dictionary used by the onscreen keyboard, and most of the settings that you configure with the Settings application. If you uncheck this option, you stop backing up your settings, and any existing backups are deleted from Google servers.
I've had the backup settings checked and it worked perfectly for me. It reinstalled about 30 apps right after signing into google after flashing.
My only problem with it is that after it reinstalls everything I have no access to root. All my apps that require root hang at the SU request page and I never get the buttons to allow access.
Anyone else experience this? I haven't tried it with the new CM rom but it happened with enom's add on.
jessetbenton said:
So my understanding of the Backup settings is that your settings, like ringtones and applications will be loaded onto googles server so they can be restored if you do a factory reset.
I just flashed the beta 2 Cyanogen ROM but none of my applications are coming back to me. I had the backup selected before, so i dont know if i just need to be patient or what. its been like half an hour, i expected to see at least something by now.
Can anyone give me more information about this feature? I haven't been able to find much.
I just found this from Google
http://www.google.com/support/android/bin/static.py?page=guide.cs&guide=27201&topic=27235&answer=168581
Back up my settings
Check to back up your phone's settings to Google servers, with your Google Account. If you replace your phone, the settings you've backed up are restored onto the new phone the first time you sign in with your Google Account. If you check this option, a wide variety of settings are backed up, including your Wi-Fi passwords, bookmarks, a list of the applications you've installed, the words you've added to the dictionary used by the onscreen keyboard, and most of the settings that you configure with the Settings application. If you uncheck this option, you stop backing up your settings, and any existing backups are deleted from Google servers.
Click to expand...
Click to collapse
I think flashing a custom ROM changes the identifier or signature of your phone, so you won't get that backed up information synching back with your phone.

[Q]Remove Google Backup

How to remove the applications you begin to install after each hard reset using Google backup&restore?
I'm not talking about the Contacts or Gmail being pulled in (that's fine),I just don't want the apps & settings
I've tried the various resets (with backup turned off), but nothing gets me back to a blank, clean phone.
Is there a way to remove?
Thanks.
Oddly enough, this never works for me anymore. Contacts and whatnot come back, but applications never self reinstall since about six months ago. I always assumed since I have to agree to the terms and conditions of the market, it won't start running until I've done so. No real idea though, if anything, don't add your Google info in the initial setup. Set up your settings and whatever else you need to do, then add your Google account info in Settings > Accounts. From there, if it starts to redownload everything, just cancel them before they have a chance to finish. You could also try force closing the market. I did that once when it started to download my apps, it got one app through and quit the rest.
I've checked the online market, there's no settings in there. Hope you figure it out.
When you add the Google account, at the very end, there is this option "Keep this phone backed up with my google account". Unselect that option.
Untick "Automatic restore"

[Q] Cannot turn on automatic Backup from Settings

Hello everyone, I am stock and non-Rooted.
During the initial setup I skipped the backup&restore setup, and now I wanted to let it backup again in case I want to unlock the bootloader or something.
Now if I go to Settings > Backup & reset and tick "Back up my data", the button below "Backup account" is disable and grayed out and says "No account is currently storing backed up data".
There is no way that I can setup the account.
I even read somewhere that I should have restarted the phone, I did and my account appeared automagically... but later the same day or the day after it disappeared again!
I have no clue and it really looks like a bug in the system.
Sorry - I do not know what would cause that option to be grayed out (assuming you have set up a google account, and selected that as the backup account on that screen)
But just so you know, this backup will not backup all your data (or even your app data).
It (currently) backs up a very limited set of data (like WiFi settings/app list from playstore/)
It will not backup your pictures (assuming you don't have auto-backup enabled in dropbox/G+), game progress (for games that do not have google play integration), personal files, SMS, call logs - all of which will get wiped if you unlock bootloader.
You may want to look at helium backup as an option to backup all data. (If you were rooted, titanium backup would be my recommendation)
Thanks for the tip.
In fact, I think I prefer an on-demand solution rather than a background process which uses battery and network.
I installed Helium and activated using the desktop application.
I now only have a couple of doubts...
Where does the backup get stored when I save on local storage? I would of course like to transfer those files over to Dropbox instead of leaving them on the same phone.
Do the local settings, like WIFI passwords and such also get saved? It's not clear from the UI.
Thanks again
Alright... I googled around a bit and found out there's actually no way to save my stored WIFI passwords without ROOT...
This pretty much sucks as that was one of my most wanted...
The only option I have is really the Google-own backup system, so if anyone had an answer on how to make it work (my first post) that would be great.

how to transfer Messages texts, backup does not work

Verizon Moto E4 running Android 7.1.1, that will not backup with the built-in backup. At this point the only reason why I care about the backup, is to backup Messages (the new Google SMS app) so I can restore them to a replacement phone. Apparently Messages does not push texts to the cloud, because when I setup the new phone with my gmail account, without restoring a backup, all I get are emails (gmail), contacts, calendar, etc.
Settings > Backup & reset > Back up my data = on, backup account set to a gmail account, automatic restore is on (all of these are the default when setting up the phone).
Settings > Accounts > Google > all items are enabled and have been synced as of an hour ago.
If I launch Google Drive, on the phone or in a web browser, click on the left side menu icon and scroll down to Backups, it says "Your device is not backed up".
Things I've tried:
Connected to power, and fully charged.
Rebooted
WiFi connected and strong signal, AP is 5 feet from the phone.
Removed the gmail account, Settings > Accounts > Google > dots icon "Remove account"
Emptied the cache, Settings > Storage > Cached data > confirm clear cached data dialog
Add the gmail account, and during setup accepted the default which is to backup the phone to Drive.
I've literally been messing with this for two days, leaving it in this state overnight, and it will not backup. Again, strictly all I care about is migrating Messages texts/chats from old phone to new phone, and the only way I know how to do that is to restore a backup from old phone to new phone during setup. If someone has an alternative way of migrating Messages, that's cool too. But I still think it's dreadful that Backup says it's on but days go by and doesn't backup.
chrismurphy said:
Verizon Moto E4 running Android 7.1.1, that will not backup with the built-in backup. At this point the only reason why I care about the backup, is to backup Messages (the new Google SMS app) so I can restore them to a replacement phone. Apparently Messages does not push texts to the cloud, because when I restore to the new phone without restoring a backup, all I get are emails (gmail), contacts, calendar, etc.
Settings > Backup & reset > Back up my data = on, backup account set to a gmail account, automatic restore on (all of these are the default when setting up the phone).
Settings > Accounts > Google > all items are enabled and have been synced as of an hour ago.
If I launch Google Drive, on the phone or in a web browser, click on the left side menu icon and scroll down to Backups, it says "Your device is not backed up".
Things I've tried:
Connected to power, and fully charged.
Rebooted
WiFi connected and strong signal, AP is 5 feet from the phone.
Removed the gmail account, Settings > Accounts > Google > dots icon "Remove account"
Emptied the cache
Add the gmail account, and during setup accepted the default which is to backup the phone to Drive.
I've literally been messing with this for two days, leaving it in this state overnight, and it will not backup. Again, strictly all I care about is migrating Messages texts/chats from old phone to new phone, and the only way I know how to do that is to restore a backup from old phone to new phone during setup. If someone has an alternative way of migrating Messages, that's cool too. But I still think it's dreadful that Backup says it's on but days go by and doesn't backup.
Click to expand...
Click to collapse
Looks like something is broken in the google backup framework.What You can do is backup your messages using a third party app and restoring.The only way to fix this to reset the phone.But first backup your texts using another app.
Sent from my Pixel 3 XL using Tapatalk
Atifbaig786 said:
Looks like something is broken in the google backup framework.What You can do is backup your messages using a third party app and restoring.The only way to fix this to reset the phone.But first backup your texts using another app.
Sent from my Pixel 3 XL using Tapatalk
Click to expand...
Click to collapse
OK thanks, I'll give SMS Backup & Restore a shot. The backup is straightforward, and backed up to xml on Google Drive. I'll see later how the restore goes. But the backups are also not working on the new phone, which is a Mogo g6 I just got from Project Fi (damn slippery phone!), which does not instill confidence in built-in backups. But that version of Android, 8.0, does have a manual backup now button, and that worked. Why automatic backups refuse to go is beyond me.
Curiously, the old phone did have a three day old backup before I got started with the transfer, but I wanted a newer backup. I figured toggling backup from on to off to on would kick it in the pants. Well, it deleted the three day old backup and then has refused to backup for the next two days.

Titanium cannot restore apps

Hi,
been a Titanium user for a long time and usually it works like a charm.
But now I am stuck.
Re-installed LOS 16 (20191018) with formatted data/system/cache after a hosed OTA on my OP3T.
Now TiBu has issues with about 30% of the backups (for example YouTube, Locus, Okuna).
None of the three methods under TB > Menu > Preferences > App processing mode work.
When doing interactive, I get the message "App not installed" from the installer after the installer seemed to have done its job.
The other two methods just lead to a hanging TiBu at the app in question.
Using app only (without data) restore will not work either.
As two thirds of the restores work, me thinks all the prerequisites (Magisk, USB debugging, storage access) are ok.
Looking at threads with similar issues, I do not find anything that I did not already check;-(
Looking at the log I see one thong that sticks out, a message about missing splits for the package to be installed.
any ideas?
thx
afx
Ok, some more tidbits.
Re-installling the phone leads to exactly the same apps having problems.
Workaround: Install the apps from the play-store and then load their data from TiBu.
A PITA, but better then doing all the setup again.
But wait.. No account data was restored. Just to make sure, I repeated the restore of the accounts in TiBu after the app installation.
None of my accounts have been restored.
A bit frustrating...
cheers
afx
Same issues and I want to give up on TiBu completely. Wanted to know if anyone has an alternative to it. I do see a few options on play store but wanted to know people's opinion from experience.

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