[Q] Cannot turn on automatic Backup from Settings - Nexus 5 Q&A, Help & Troubleshooting

Hello everyone, I am stock and non-Rooted.
During the initial setup I skipped the backup&restore setup, and now I wanted to let it backup again in case I want to unlock the bootloader or something.
Now if I go to Settings > Backup & reset and tick "Back up my data", the button below "Backup account" is disable and grayed out and says "No account is currently storing backed up data".
There is no way that I can setup the account.
I even read somewhere that I should have restarted the phone, I did and my account appeared automagically... but later the same day or the day after it disappeared again!
I have no clue and it really looks like a bug in the system.

Sorry - I do not know what would cause that option to be grayed out (assuming you have set up a google account, and selected that as the backup account on that screen)
But just so you know, this backup will not backup all your data (or even your app data).
It (currently) backs up a very limited set of data (like WiFi settings/app list from playstore/)
It will not backup your pictures (assuming you don't have auto-backup enabled in dropbox/G+), game progress (for games that do not have google play integration), personal files, SMS, call logs - all of which will get wiped if you unlock bootloader.
You may want to look at helium backup as an option to backup all data. (If you were rooted, titanium backup would be my recommendation)

Thanks for the tip.
In fact, I think I prefer an on-demand solution rather than a background process which uses battery and network.
I installed Helium and activated using the desktop application.
I now only have a couple of doubts...
Where does the backup get stored when I save on local storage? I would of course like to transfer those files over to Dropbox instead of leaving them on the same phone.
Do the local settings, like WIFI passwords and such also get saved? It's not clear from the UI.
Thanks again

Alright... I googled around a bit and found out there's actually no way to save my stored WIFI passwords without ROOT...
This pretty much sucks as that was one of my most wanted...
The only option I have is really the Google-own backup system, so if anyone had an answer on how to make it work (my first post) that would be great.

Related

Backup Settings

So my understanding of the Backup settings is that your settings, like ringtones and applications will be loaded onto googles server so they can be restored if you do a factory reset.
I just flashed the beta 2 Cyanogen ROM but none of my applications are coming back to me. I had the backup selected before, so i dont know if i just need to be patient or what. its been like half an hour, i expected to see at least something by now.
Can anyone give me more information about this feature? I haven't been able to find much.
I just found this from Google
http://www.google.com/support/android/bin/static.py?page=guide.cs&guide=27201&topic=27235&answer=168581
Back up my settings
Check to back up your phone's settings to Google servers, with your Google Account. If you replace your phone, the settings you've backed up are restored onto the new phone the first time you sign in with your Google Account. If you check this option, a wide variety of settings are backed up, including your Wi-Fi passwords, bookmarks, a list of the applications you've installed, the words you've added to the dictionary used by the onscreen keyboard, and most of the settings that you configure with the Settings application. If you uncheck this option, you stop backing up your settings, and any existing backups are deleted from Google servers.
I've had the backup settings checked and it worked perfectly for me. It reinstalled about 30 apps right after signing into google after flashing.
My only problem with it is that after it reinstalls everything I have no access to root. All my apps that require root hang at the SU request page and I never get the buttons to allow access.
Anyone else experience this? I haven't tried it with the new CM rom but it happened with enom's add on.
jessetbenton said:
So my understanding of the Backup settings is that your settings, like ringtones and applications will be loaded onto googles server so they can be restored if you do a factory reset.
I just flashed the beta 2 Cyanogen ROM but none of my applications are coming back to me. I had the backup selected before, so i dont know if i just need to be patient or what. its been like half an hour, i expected to see at least something by now.
Can anyone give me more information about this feature? I haven't been able to find much.
I just found this from Google
http://www.google.com/support/android/bin/static.py?page=guide.cs&guide=27201&topic=27235&answer=168581
Back up my settings
Check to back up your phone's settings to Google servers, with your Google Account. If you replace your phone, the settings you've backed up are restored onto the new phone the first time you sign in with your Google Account. If you check this option, a wide variety of settings are backed up, including your Wi-Fi passwords, bookmarks, a list of the applications you've installed, the words you've added to the dictionary used by the onscreen keyboard, and most of the settings that you configure with the Settings application. If you uncheck this option, you stop backing up your settings, and any existing backups are deleted from Google servers.
Click to expand...
Click to collapse
I think flashing a custom ROM changes the identifier or signature of your phone, so you won't get that backed up information synching back with your phone.

Titanium backup: restore email settings in ARHD

Hello,
I had ARHD 3.2 and I upgraded to 3.4.
I must do a wipe, because the tablet reboot continuously.
I restored all my apps (backupped with Titanium).
I have a problem with the email client: my email account has been vanished!
I have 5 email account, each with its own configuration, it's very frustrating to reconfigure all!
Regards.
It's very likely gone, you can try restoring again, but most likely gone. Titanium glitches for me sometimes if apps store data in a weird location, maybe this is the case?
Make sure full backup of the app is always checked, too.
It was probably stored in a different location and not backed up.
Thing O Doom said:
It's very likely gone, you can try restoring again, but most likely gone. Titanium glitches for me sometimes if apps store data in a weird location, maybe this is the case?
Make sure full backup of the app is always checked, too.
It was probably stored in a different location and not backed up.
Click to expand...
Click to collapse
I tried many times, with no good result.
I have a widget (from asus) that display unread emails, when I restore the email apps the counter says 6 email, when I open the email app, It load about 10 seconds (more than usual) and propose me the wizard to add new email account, and the count come backup to 0.
The apps is the default android email client, i restore only the data because is a system app.

Saving info for reset

Although I'm still trying to figure out the difference in a hard reset and a factory reset, I need to do one. So I'm wondering if there is any recommendation out there on the best way toi get my phone back to what I need.
Here is what I am doing - please let me know what I might be missing:
1) Installed appback, sms backup and restore, and call log backup and restore and ran them
2) rooted and installed titanium backup
3) backed up apps and a few system settings (wifi, desktop background, a couple of others) with TiBU
4) Also used several apps own backup utility (like nova launcher allows you to export your settings)
5) Plugged my phone in and copied everything from the "phone" and from the sd card to my computer
All my contacts are in gmail, so I don't have to worry about losing those.
Is there something else I should do here or am I ready for the reset?

Galaxy S7 Backup

Settings -> Backup and reset
Backup my data -> Backup now.
There are 5 checks:
1. Auto backup - on
2. Clock - on
3. Messages - on
4. Phone - on
5. Settings - on
When I press the button to backup these, all are getting saved, except Settings.
It goes up to 75% and it says Backup failed.
Anyone else getting the same results ?
Same for me at 84%
Does anyone have a solution for this ?
deleted by author, multiple post.
Happened to me today, first time I used my Samsung account to backup. Everything work but settings stopped at 80% and then got a message "backup failed"
Are you guys all using the stock launcher? I didn't try it before but I am running Nova for the past couple of days. I will switch back to stock and try again and update here.
I get a home screen notification that says a network error occurred. But that sounds bogus and unlikely.
Update: nope didn't make any difference using the stock launcher.
Same. 83% then backup failed.
Tried doing a backup using Smart Switch on my PC. It started the backup then a message popped up on the phone saying "Unfortunately the backup restore has stopped". Pressed OK and Smart Switch continued the backup, and completed at 100%. Only issues were S Planner, Videos and Applications were excluded "because there is no data on the device." Also, Memo failed to backup due to an "error", and the note says "Unable to proceed with data backup."
So, a bit of a mixed bag of succeeded, excluded, and failed. The one that seems most significant looks like Applications didn't get backed up.
Somebody who matters should complain to Samsung
Backup works on my Tab S2 T813. Phone settings might be the problem. This works because it has no phone.
I was getting the same Settings backup failure, but thought perhaps it was related to having some apps disabled with EZ Disabler. Enabled everything and the backup completed successfully. Disabled unwanted apps again and the backup failed. So, for now looks like it's related to disabling apps. Anyone else?
(Note: I still got errors when trying to use the Smart Switch backup on my PC even with apps enabled, so no joy there.)
I don't have a disabler but I did disable some crap in settings. I wonder what it could be.
my disabled progs are
com.facebook.appmanager
Facebook
Google App
Hangouts
Instagram
S. Health
S. Voice App
WhatsApp
I will try enabling the S. crap and see if it works.
That's it! When I enabled S. Health and S. Voice App it worked. Sounds pretty bogus to me but there we have it.
Thanks for your comments. Can you check if you have the same issue and if it works for you?
I turned all the permissions and notifications for these two off so they can't do anything but the backup still works ok.
Fixed! Thank you @samnada
One more update. Smart Switch was failing to backup my contacts and applications. Talked to Samsung Support, eventually got resolution for both.
For contacts run the Contacts app, More > Settings > Contact to display, select Device. Mine was originally set to All contacts. In Smart Switch go to More > Preferences > Backup items, select only Contacts and re-run. Contact backup worked.
Did the same for Applications, in Smart Switch, More > Preferences > Backup items, select Applications only. Backup worked. For some reason if all the items are selected the application backup said there was no data, and no apps were backed up. Selecting it by itself backed up all applications. They've supposedly submitted a bug report, so may be fixed some day.

how to transfer Messages texts, backup does not work

Verizon Moto E4 running Android 7.1.1, that will not backup with the built-in backup. At this point the only reason why I care about the backup, is to backup Messages (the new Google SMS app) so I can restore them to a replacement phone. Apparently Messages does not push texts to the cloud, because when I setup the new phone with my gmail account, without restoring a backup, all I get are emails (gmail), contacts, calendar, etc.
Settings > Backup & reset > Back up my data = on, backup account set to a gmail account, automatic restore is on (all of these are the default when setting up the phone).
Settings > Accounts > Google > all items are enabled and have been synced as of an hour ago.
If I launch Google Drive, on the phone or in a web browser, click on the left side menu icon and scroll down to Backups, it says "Your device is not backed up".
Things I've tried:
Connected to power, and fully charged.
Rebooted
WiFi connected and strong signal, AP is 5 feet from the phone.
Removed the gmail account, Settings > Accounts > Google > dots icon "Remove account"
Emptied the cache, Settings > Storage > Cached data > confirm clear cached data dialog
Add the gmail account, and during setup accepted the default which is to backup the phone to Drive.
I've literally been messing with this for two days, leaving it in this state overnight, and it will not backup. Again, strictly all I care about is migrating Messages texts/chats from old phone to new phone, and the only way I know how to do that is to restore a backup from old phone to new phone during setup. If someone has an alternative way of migrating Messages, that's cool too. But I still think it's dreadful that Backup says it's on but days go by and doesn't backup.
chrismurphy said:
Verizon Moto E4 running Android 7.1.1, that will not backup with the built-in backup. At this point the only reason why I care about the backup, is to backup Messages (the new Google SMS app) so I can restore them to a replacement phone. Apparently Messages does not push texts to the cloud, because when I restore to the new phone without restoring a backup, all I get are emails (gmail), contacts, calendar, etc.
Settings > Backup & reset > Back up my data = on, backup account set to a gmail account, automatic restore on (all of these are the default when setting up the phone).
Settings > Accounts > Google > all items are enabled and have been synced as of an hour ago.
If I launch Google Drive, on the phone or in a web browser, click on the left side menu icon and scroll down to Backups, it says "Your device is not backed up".
Things I've tried:
Connected to power, and fully charged.
Rebooted
WiFi connected and strong signal, AP is 5 feet from the phone.
Removed the gmail account, Settings > Accounts > Google > dots icon "Remove account"
Emptied the cache
Add the gmail account, and during setup accepted the default which is to backup the phone to Drive.
I've literally been messing with this for two days, leaving it in this state overnight, and it will not backup. Again, strictly all I care about is migrating Messages texts/chats from old phone to new phone, and the only way I know how to do that is to restore a backup from old phone to new phone during setup. If someone has an alternative way of migrating Messages, that's cool too. But I still think it's dreadful that Backup says it's on but days go by and doesn't backup.
Click to expand...
Click to collapse
Looks like something is broken in the google backup framework.What You can do is backup your messages using a third party app and restoring.The only way to fix this to reset the phone.But first backup your texts using another app.
Sent from my Pixel 3 XL using Tapatalk
Atifbaig786 said:
Looks like something is broken in the google backup framework.What You can do is backup your messages using a third party app and restoring.The only way to fix this to reset the phone.But first backup your texts using another app.
Sent from my Pixel 3 XL using Tapatalk
Click to expand...
Click to collapse
OK thanks, I'll give SMS Backup & Restore a shot. The backup is straightforward, and backed up to xml on Google Drive. I'll see later how the restore goes. But the backups are also not working on the new phone, which is a Mogo g6 I just got from Project Fi (damn slippery phone!), which does not instill confidence in built-in backups. But that version of Android, 8.0, does have a manual backup now button, and that worked. Why automatic backups refuse to go is beyond me.
Curiously, the old phone did have a three day old backup before I got started with the transfer, but I wanted a newer backup. I figured toggling backup from on to off to on would kick it in the pants. Well, it deleted the three day old backup and then has refused to backup for the next two days.

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