I have been facing this issue since yesterday. I am running OB7 with stock kernel. The phone's screen suddenly turns black and gives the lockscreen password screen as if the phone has rebooted and all the apps are killed.
Anybody has any solution or facing this?
Hey, actually using last OOS beta 7, facing the same issue since at least ytd.
Glad to see that i'm not alone
I have had that a couple times since the release of 9.0 and with 9.02 both Official, not OB. I try to reboot my phone every 2 or 3 days and sometimes I forget and it seems to happen if my phones up time is above 6 or 7 days.
I just wiped cache, will let u know if it worked or not
OnePlus 6 Rebooting Apps, Black Screen
My partner got her OnePlus 6 brand new one week ago, and just tonight it started experiencing the same problems as the OP described. According to her she updated to the latest OS software on day one, and it all worked as it should for the past six days until a couple of hours ago. It does that reboot-like thing about 8 times an hour right now. We're on the fence on if we should return it to the online retailer as we're on the last day. Reformatting to factory settings didn't fix anything. Hoping someone finds a solution.
Edit: It's a stock OnePlus 6 Mirror Black phone & operating system OOS 9.0.2, using common social networking apps. I just joined this forum and this is my first post.
Weird...
Actually, 0 reboot since the cache wiped
SmXme said:
Weird...
Actually, 0 reboot since the cache wiped
Click to expand...
Click to collapse
Hope that continues to work. As for us, we tried wiping the cache an hour ago. It didn't help in our situation. It's currently "rebooting" so much, it's unusable.
Ankit Chahar said:
I have been facing this issue since yesterday. I am running OB7 with stock kernel. The phone's screen suddenly turns black and gives the lockscreen password screen as if the phone has rebooted and all the apps are killed.
Anybody has any solution or facing this?
Click to expand...
Click to collapse
Had the same issue since yesterday
Only solution i found was to remove google and whatsapp from beta and to do a hard reset.
Reset solved my problem
Things i tried before reset-
1)Settings reset
2)clear cache
3)restart
Only solution was a reset without erasing internal.
Hope y'all come to the same result.
Still ni reboots since i wipe the cache, looks like it was enough for me... Hope it will
Hard resetting doesn't work in our case. As a last resort, I'm currently trying a OxygenOS ROM downgrade, or if I can't do that, upgrading to Open Beta 7. The latter of which I'm trying, but the phone restarts mid-update constantly. Not even safe mode stops the rebooting during the update.
Let us know if it worked,
Actually had 2 reboots since ystd cache wiped
SmXme said:
Let us know if it worked,
Actually had 2 reboots since ystd cache wiped
Click to expand...
Click to collapse
We had to return the OnePlus 6 before today ended because of the small 7 day store warranty (living in the Philippines). After I couldn't even install the ROMs in Safe Mode because of restarts every minute now, there didn't seem to be anything I could do. Hoping the next OnePlus 6 we get in three weeks doesn't have this issue.
I've had such issues with OB8 & OB9, probably with OB7 as well - can't remember.
Wiped cached many times, changed kernel and so on.
Actually, OB8 was a fresh install as well.
UPDATE
I reverted back to 5.1.11 and then updated to 9.0.2, so far so good. I'll post updates in the next few days.
Related
My pixel had decided it's going to randomly freeze and reboot itself
It does it a few times a day and doesn't seem to matter what apps are running
Is there anyway of logging the reboots without root to find the cause?
Sent from my Pixel using Tapatalk
rosswaa said:
My pixel had decided it's going to randomly freeze and reboot itself
It does it a few times a day and doesn't seem to matter what apps are running
Is there anyway of logging the reboots without root to find the cause?
Click to expand...
Click to collapse
Same thing happening to me here too.
What I would do is start from scratch, install factory image, don't install any apps, use for a day to test, then install your apps one by one to find the culprit.
If still rebooting without any apps installed, it might be time for a rma
Sent from my Pixel using XDA-Developers mobile app
I used that Google support and came down to putting the phone I to safe mode for 24 hours to see but some days it does it a few times and other days it's fine
Sent from my Pixel using Tapatalk
Has there been any resolution to this? My Pixel has been randomly rebooting, too. Already tried troubleshooting with Google tech support, tried Safe Mode (did it there, too), and factory reset and cache wipe.
It still happens. And when I say random, I mean random. Sometimes it reboots overnight, sometimes in my pocket, sometimes as I'm using the phone (it'll freeze in some cases too before it reboots). There's no obvious indication of what's causing it.
Has there been any light shed on this problem? Any clue as to whether it's software or hardware related?
Some days it doesn't, others it'll do it 5times. I've not had any luck fixing it which is annoying because it awesome except for that
Google aren't very helpful either, they refused to help because I got my phone through carphonewarehouse lol
Sent from my Pixel using Tapatalk
rosswaa said:
Some days it doesn't, others it'll do it 5times. I've not had any luck fixing it which is annoying because it awesome except for that
Google aren't very helpful either, they refused to help because I got my phone through carphonewarehouse lol
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
Yeah, there really is no rhyme or reason to the way it reboots, making it even harder to diagnose.
Rebooted again while it was just sitting on my table. No rhyme or reason to this bug.
I've had my 5" Pixel since launch. Google Store device, 32GB, never unlocked the boot loader.
I had a few random reboots, but never actually saw it happen. I'd go to use my phone and see the pattern unlock screen you get on first use after restart.
I have not had it occur since the January OTA.
UnusualSuspect said:
I've had my 5" Pixel since launch. Google Store device, 32GB, never unlocked the boot loader.
I had a few random reboots, but never actually saw it happen. I'd go to use my phone and see the pattern unlock screen you get on first use after restart.
I have not had it occur since the January OTA.
Click to expand...
Click to collapse
Same here. Sometimes I'll go to my phone wanting to use it, try my finger to unlock, and it'll prompt me to input my pattern because it's required after a reboot. Clearly, rebooting by itself.
It's frustrating because there's no rhyme or reason to it. Sometimes it'll happen multiple times a day, sometimes it won't happen for a couple of days.
At first, I thought the Jan update fixed it too because it didn't occur for a while after the update, but then it reared its ugly head again. I've already tested it in Safe Mode, did a factory reset, and the rebooting still persisted.
If you simply research this on the web, many others are having this issue. And it's even been reported a few times by Android sites/blogs. Google needs to get on top of this. At the very least, they should confirm it's a software issue and not a hardware issue.
---------- Post added at 10:08 PM ---------- Previous post was at 09:09 PM ----------
Just a few links of people online reporting this problem:
https://productforums.google.com/forum/#!topic/phone-by-google/QHp96fk4Ygw
https://productforums.google.com/fo...vS_XxvBh8;context-place=forum/phone-by-google
https://www.reddit.com/r/GooglePixel/comments/59i9e5/pixel_xl_random_restarts/#bottom-comments
Happens at random but only when I'm using Chrome or when my Pixel has been sitting on my nightstand charging.
I've had the phone since launch with no issues. My random reboots just started yesterday and it's happened 5 times in the past 12 hours. Glad I'm not the only one with the problem.
Sent from my Pixel XL using Tapatalk
im thinking this is a hardware issue, im pretty annoyed if it is! i get it like 6 times a day or nothing for a while, makes no difference what im doing or apps being used
Going to try and get a replacement this is a joke, fully wiped and flashed and still does it
Sent from my Pixel using Tapatalk
Mine hasn't really been "rebooting"... It's actually just been suddenly shutting completely off for no reason. It will be fine for a few days, then the next fee days it will simply abruptly shut off for no reason... Battery levels don't seem to make a difference.. Weird.
Sent from my Pixel XL using Tapatalk
For me it seems that the reason lies in Bluetooth or just in the BT stack. If I deactivate bluetooth it works fine through the day. But I need bluetooth so I started BT again and the Pixel XL 128GB crashes sometimes 10 Times a day, but as I checked BT was automaticly deactivated after these first reboots. I seemed. The Pixel stopped rebooting as I activated BT and deactivated it myself.
And now? How long do we have to wait. I don´t think it´s a hardware issue.
So, I have this issue but it became (very) apparent only after the OTA Oreo. First two weeks were fine (and subsequently first two weeks after a factory reset I've done), but then it slowly starts doing this after those 2 weeks. Freezes then reboots. At first it's 1-2 a day, now it's like 12-20. Ridiculous. There's a buganiser thread for this issue and Google is aware of it. Most of the bug reports have this in them:
Code:
Sense Key : Hardware Error [current]
which Google rep says is a hardware issue. I also have an access to a Google's internal buganiser thread on this issue (i'm a vendor) and they refer to this being a Toshiba's memory issue. Not sure though why this started happening only after the Oreo update. Also people who flash Nougat report no issues as well. Another funny thing is that there's at least two users with Pixel (XL) 2 who suffer from it. Anyway, I'll be giving it back to my carrier over the weekend (glad we have 2 year warrant here in UK) even though I'm pretty sure I'll get a refurb with a similar problem after two wasted weeks of wait.
Flash nougat rom and see does this problem occur or not? If not then us nougat for a while then again update to oreo
After the latest security patch, I've been getting random reboots, someones go a full day with none, then will have 4 in a row just a few minutes apart. Haven't been able to find any cause. First thing I tried once they started was to clear the cache, but it's still doing it.
Any thoughts?
Thanks!
might have to backup your data and factory restore. the note 7 is coming back out in july and it will be 500 dollars. id wait for that because their was tons of support and root also. was a great phone.
I had the note 7 for all of three days. Loved it, but alas, was not to be.
Finally did a factory restore, seems to have resolved the issue. Thanks!
Does anyone else know how to solve this ?
Have you got any more info? When did it start? App you installed recently that might be responsible? Tried the usual restart/clear cache/factory reset?
Nejums said:
Have you got any more info? When did it start? App you installed recently that might be responsible? Tried the usual restart/clear cache/factory reset?
Click to expand...
Click to collapse
I tried to do a factory reset but the lag still occured. When is Google going to release the next update ? The 1st of next month ?
Since the first week of owning (got in on the Verizon pre-orders), my pixel 2 will occasionally stall. It pauses for a few seconds and then resumes. Once or twice I get a system ui has stopped message, but typically not. It is most noticeable when scrolling, either in the news feed or Google Now or my texting app. But I've seen it while toggling a setting in the notification shade.
Updating to the Dec and then January update didn't help it. Unlocking 3 wks ago and installing a new kernel didn't help.
Is this similar to what you've experienced?
trimax84 said:
Since the first week of owning (got in on the Verizon pre-orders), my pixel 2 will occasionally stall. It pauses for a few seconds and then resumes. Once or twice I get a system ui has stopped message, but typically not. It is most noticeable when scrolling, either in the news feed or Google Now or my texting app. But I've seen it while toggling a setting in the notification shade.
Updating to the Dec and then January update didn't help it. Unlocking 3 wks ago and installing a new kernel didn't help.
Is this similar to what you've experienced?
Click to expand...
Click to collapse
Yes and I also find the camera to be very unstable. For example, when I take a picture and tried to zoom in, it doesn't do anything. I have to double tap and then I am able to pinch the screen
All this sounds extremely uncharacteristic if this is a stock / unrooted Pixel 2.
I've noticed that facebook and facebook messenger not only consume tons of battery, but they are usually the culprits of hard stalls.
if it persists after the factory reset, I'd try to reflash a stock image if you know how to do this. Factory reset wipes everything and starts from scratch from the stock firmware, either that or just hang tight as the next update is coming soon for Feb. I'd reflash the new Feb image. Probably just a bug. Mine lately has also been tripping out, not lagging, but just acting random like brightness toggling, etc......... they appear to be bugs.
mikeprius said:
if it persists after the factory reset, I'd try to reflash a stock image if you know how to do this. Factory reset wipes everything and starts from scratch from the stock firmware, either that or just hang tight as the next update is coming soon for Feb. I'd reflash the new Feb image. Probably just a bug. Mine lately has also been tripping out, not lagging, but just acting random like brightness toggling, etc......... they appear to be bugs.
Click to expand...
Click to collapse
Is it going to be released the 1st if the 5th of February?
Colday96 said:
Is it going to be released the 1st if the 5th of February?
Click to expand...
Click to collapse
Not sure generally it's within the first 5 days of the month. Personally I'd like to see it this Fri the 2nd but it could not be released until next Monday the 5th which seems more probable.
mikeprius said:
if it persists after the factory reset, I'd try to reflash a stock image if you know how to do this. Factory reset wipes everything and starts from scratch from the stock firmware, either that or just hang tight as the next update is coming soon for Feb. I'd reflash the new Feb image. Probably just a bug. Mine lately has also been tripping out, not lagging, but just acting random like brightness toggling, etc......... they appear to be bugs.
Click to expand...
Click to collapse
If it were a bug it would be happening to everyone. Very very doubtful that Feb update would do anything for you since it's not a common issue. Id do what has been suggested and reflash the stock image.
Step one apply factory image, step 2 factory reset. Don't install any apps and check for issues, if it still has issues exchange for a different device. If it has no issues, it is an app or mod.
ahoslc said:
If it were a bug it would be happening to everyone. Very very doubtful that Feb update would do anything for you since it's not a common issue. Id do what has been suggested and reflash the stock image.
Click to expand...
Click to collapse
Apparently it is not.
https://9to5google.com/2018/01/02/psa-google-pixel-2-users-lag-sideload-jan-sec-update-fix/
On current firmware: 9.5.20.0 and previous firmware I have spontaneous reboots every +/- 5 days,
so not really bad, but still ideally this should not happen.
Anyone any clue what the cause could be ? And possible fixes ?
around 5 weeks, no reboots here...
Same here, but worse: happens more than once per day. Could it be hardware issue? I'm thinking of doing a complete reset, and try it for a few days without installing any other app, just to test.
Apokrifus said:
Same here, but worse: happens more than once per day. Could it be hardware issue? I'm thinking of doing a complete reset, and try it for a few days without installing any other app, just to test.
Click to expand...
Click to collapse
More than 6 weeks, tested global stock locked BL, unlocked BL, MIUI10 beta, MIUI10 xiaomi.eu... never experienced random reboots. I am sure of that since I have installed a widget (uptime widget) just to be sure that the phone does not reboot and I don't notice it.
guildamx said:
More than 6 weeks, tested global stock locked BL, unlocked BL, MIUI10 beta, MIUI10 xiaomi.eu... never experienced random reboots. I am sure of that since I have installed a widget (uptime widget) just to be sure that the phone does not reboot and I don't notice it.
Click to expand...
Click to collapse
Same here. No reboot. Now with miui 10 from Xiaomi.eu.
Can´t give you support. Another one with no problem regarding this whatsoever.
But it has to be real, since I saw this recognized by MIUI! Either they work on a fix or think to have it sorted out with 9.5.20.
Read/search change logs for more info on this.
Woke up this morning and the mix 2s did a spontaneous reboot again, however, was frozen in the "Android logo" (phone also very hot)
I rebooted and then everything was OK again. Uptime was 199 hours.
I googled a bit and it seems not a widespread issue, could not find any other forums where the problem is mentioned.
So maybe caused by a specific combination of settings / installed apps or something.
That sounds like a hardware issue, not software.
I have Mix2s since july. No reboots til yesterday, when I installed Xiaomi.Eu MIUI 10 stable. I'll try to clean flash everything.
I have random reboots too, its not often. Every week or so. Do you run dual sim?
MIUI 10 latest global stable 128GB variant
It happens everyday for me, couple of times a day, i don t understand why. It all started after miui 10 update. i tried going back to factory settings haven t solved the problem. I don t know what to do .
I am attaching a link please have a look
Wiped cache from recovery
Factory reset the device twice
https://drive.google.com/file/d/14Vhu2W8vgXDlnUsrf6NK1uaaP-mjqTXd/view?usp=drivesdk
One more thing when i restart the problem is gone for like 3 to 4 days ,phone runs smoothly and comes back again after 3 days
saagarp96 said:
I am attaching a link please have a look
Wiped cache from recovery
Factory reset the device twice
https://drive.google.com/file/d/14Vhu2W8vgXDlnUsrf6NK1uaaP-mjqTXd/view?usp=drivesdk
Click to expand...
Click to collapse
This is strange, I think battery is faulty.. or maybe there is app u r installing after reset the device that may cause this Everytime? Or you could send for warranty.
After reset the apps i installed
Netflix
Telegram
Insta
Reddit
Twitter
Hotstar
Nothing else
I see you have two SIM cards - try to remove them both or switch phone to airplane mode and see if it lags.
- is it rooted?
- is it default kernel?
- is it a beta version?
- is it global or EU?
Not rooted
Not on beta
Model gm1911 10.3.3
One more thing when i restart the problem is gone for like 3 to 4 days and comes back again
saagarp96 said:
One more thing when i restart the problem is gone for like 3 to 4 days and comes back again
Click to expand...
Click to collapse
Not a hardware issue.
You are running some application, that probably has a memory leak or an errant background process.
What did you install recently?
Nothing wrong with a reset every few days.
tech_head said:
Not a hardware issue.
You are running some application, that probably has a memory leak or an errant background process.
What did you install recently?
Nothing wrong with a reset every few days.
Click to expand...
Click to collapse
Does your phone bheaves like this after 2 or 3 days , m just seeking for the problem , and regarding the app nothin suspicious only some known developers from.play store
saagarp96 said:
Does your phone bheaves like this after 2 or 3 days , m just seeking for the problem , and regarding the app nothin suspicious only some known developers from.play store
Click to expand...
Click to collapse
I've had issues similar when running various custom kernels.
Also some apps behave badly.
saagarp96 said:
Not rooted
Not on beta
Model gm1911 10.3.3
Click to expand...
Click to collapse
If you was rooted Id tell you to flash this zip.
https://forum.xda-developers.com/showpost.php?p=82272297&postcount=1862
I guess there's a issue where all CPUs fire on All cylinders and cause some instability issue usually when flashing custom ROMs tho
Just take a minute out of your busy life to reboot while brushing your teeth in the morning...WOW was that hard...problem solved.
jaseman said:
Just take a minute out of your busy life to reboot while brushing your teeth in the morning...WOW was that hard...problem solved.
Click to expand...
Click to collapse
definitely not problem, but temporary solution is not a solutioon acc to m
I reboot my phone(s) every day...actually I am now able to turn mine off every night...so....same thing.
The result??? I rarely have any problems on any of the phones I have ever owned.
Android is NOT Windows Server which can be up 24/7 365 with few issues. But Windows Server is WAY more polished than Android as it has existed far longer in the enterprise environment. So for those of you who complain about issues...and never reboot...well...............
I just formated my Oneplus 7t pro. Restarted a few times after initial configuration.
Still there's lag when opening dialer, settings, and sometimes keyboard pops up a bit late.
saagarp96 said:
definitely not problem, but temporary solution is not a solutioon acc to m
Click to expand...
Click to collapse
Bro I have the same problem like you...after os 11 update.....
But my problem is after Rebooting, the problem will start after 2 to 3 hr. or 1 hr. not 3 to 4 days like yours...
Don't know what to do..??