Database Info

Factory Reset VS Out of the box (Differences)

I was going to exchange my phone for a new one before my 30 days is up which is tomorrow, so I did a factory reset. They ended up not letting me because they knew about the GPS problem and said there is a fix coming. I also had my email disappear and wanted to just get a fresh device before I am stuck for 2 years.
So I wanted to see if anyone else who has done a factory reset has noticed the same or differences from before they reset it.
1. Data icon (3G,E) still shows while WiFi is connected. Before the data icon wouldn't show.
2. Facebook pictures sync works much better and actually sync's pictures. Also its doesn't take 20 clicks to select the contacts to DL.
3. Phone overall doesn't seem laggy as much and much more responsive.
4. When I open messages the first time it keeps asking if I want to set a limit, which I have to say no every time. Very annoying, not sure why it keeps asking,
Note: I haven't rooted this time (I was before) yet and I have less apps installed. I haven't installed the official FB app in case it was conflicting, but I doubt it.
I will add more if I notice anything else. Today is the 3rd day since the reset.

Curious to see what replies you receive. And you're saying AT&T wouldn't return it even though there is a "known-issue" with the phone?

RootPhisher said:
Curious to see what replies you receive. And you're saying AT&T wouldn't return it even though there is a "known-issue" with the phone?
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Click to collapse
Yea, thats BS. if the return policy is 30 days you should be able to return it. And who gives a **** if there is a fix on the way. It doesnt work right now, and you signed a 2-year agreement for a phone to have a working GPS unit which doesnt; breech of contract.

iceman4357 said:
Yea, thats BS. if the return policy is 30 days you should be able to return it. And who gives a **** if there is a fix on the way. It doesnt work right now, and you signed a 2-year agreement for a phone to have a working GPS unit which doesnt; breech of contract.
Click to expand...
Click to collapse
They wouldn't let me exchange it, I probably could of returned it, but not sure if I can deal with going back to the Fuze with WinMo. At least I turned the Fuze into a portable Garmin GPS with internet calling via WiFi.

(psst. just tell them it shuts down randomly for no apparent reason.)
I exchanged mine for this (real) reason. It was ridiculous. My Captivate continued to shut down at least 2-3 times a day. I even contacted Samsung about this issue and they said to just exchange it.
I did a Factory reset and hoped that it would fix the problem. Three hours after doing so, it shut down on me again. I have had it. I just exchanged it.
Sorry I can't really help you with the different between stock and a factory reset device since I didn't really take notice of it. Although, after the reset, I went to Settings - About Phone - System Tutorial and clicked Begin. Nothing happened. Yesterday, with my new device after the exchange, the Begin button took me to the Tutorial.

I had 3G connectivitiy problems before, and after doing the odin restore those problems are gone. It may have been poor network conditions for a couple days, but either way, my problem no longer exists.

[Q] Frustrating One S sensors locked?

Greetings all. I'm not convinced my problem is specifically related to the One S, and I certainly haven't got anywhere near rooting yet, but you Guys are expert at nosing round in the bowels of this phone & the OS, and I'm getting totally flummoxed as to where I've gone wrong.
I've owned this phone since June and it was originally locked to O2, was unlocked and used on Giffgaff, an O2 offshoot - probably irrelevant. One of the apps I particularly wanted to use was Google Sky Map, duly installed and run successfully for a day or so. Other apps installed, as one does, but when I came back to Sky Map, the app was frozen, as were seemingly all compass function apps.
Various uninstalls & reinstalls later, a system reset and a factory reset and this function still was inactive. Returned to HTC for fixing. No better - all worked OK for a short while then stopped. Returned again and this time internals were swapped ,but now the microphone wouldn't work. Third return and an unlocked sim-free handset was returned.
As soon as I loaded my profile from Google, initially it worked, but later most of the sensors again seemed to fail. I've tried the full factory reboot then logged in with a totally new Gmail account, but no change. Phone Tester app shows only readings from proximity and light sensors - no gyroscope,compass, mag. field or accelerometer. Accelerometer did show one set of readings this morning, but nothing since. Lookout AV has always been installed. Incidentally, almost exactly the same profile worked perfectly well on my previous phone, a Wildfire S.
Should I shoot myself or the phone? I admit I'm not any sort of phone expert, but I don't think I'm that dense as to so consistently screw this thing up.
Any ideas people please, in (moderately) simple terminology?

Ok maybe you could shoot google, maybe its a fault by them.
If I helped in anyway please hit thanks

Thank you for the oh-so-helpful response.
Just in case one of the myriad readers of this thread should have just a quiver of interest ................. I believe I've found the answer.
It's always been difficult to pinpoint the problem, and certainly HTC haven't twigged what's happening, as before I sent the phone back to them I TOOK THE FLIP CASE OFF!
That's why it would work for a short while after return, until I replaced the case. I can only guess there's something like Carbon Black in the plastic back shell, and that's what's been interfering with the sensors.
It may also be relevant to the big Home Button problem, with the screen flipping between Home & Helicopter views. Has anyone investigated whether there could be sufficient signal degradation to trigger this problem caused by the use of a case?
Sweetness and light to all.

I spoke to an HTC rep, and he said they would not give an unbranded handset back. If that's the case, I want my phone unbranded. I'll take it to them and hopefully get an unbranded one.

Well good for your HTC rep. They can't go giving out unbranded sets like that. What is the World coming to?
Notwithstanding - the previous clutter of O2 apps was pleasantly noticeable by its absence as was the O2 splash screen.
What a lucky little customer I am and it's only taken 4 months to sort out.

Sooooooo many problems since nougat update!

Well this really sucks. I've been telling people for a long time that my G5 has been the best phone I've ever had...a true powerhouse. Then came the Nougat update. Since then it's been nothing but problems. I called Verizon, LG (useless), and Google. All said 'try a factory data reset, that should fix everything'. Yeah, right. So after the Ohhhhhhh-so-painful FDR, I still have all the same problems. When plugging in the oem or third party fast chargers (I have two of each), the notifications will simultaneously say "slow charging" and either "charging" or "fast charging" at the same time. Unplugging and reconnecting will fix it every time. Also, I'm getting ghost images when changing screens...I can still see a shadow of the previous screen which eventually fades away. These are both just minor annoyances, but still weren't there before. But also, my NAV appears to have a hard time keeping track of where I am. More annoying. But the biggie is that I can no longer use any of my many Bluetooth headsets for phone calls. You just can't have a Bluetooth conversation anymore. Streaming audio is fine. But calls aren't doable. That's a problem. Since I already tried an FDR to no avail, Verizon is going to send me a new phone. All I can say is if it comes with Marshmallow, I'm leaving it that way. Any benefits that Nougat brought are far outweighed by the problems. I'll wait until they fix it, maybe then. Anybody else been so plagued by this update?
D Dave

I have the same problem.. I have to charge and re-start the phone to make the phone "charging" otherwise it is intermittently connected and disconnected.. I've done factory reset and didn't work out also.. I guess getting a new replacement from T-mobile is the option here.

I got the new phone that Verizon overnighted to me and got it all set up. It thankfully came loaded with marshmallow and is working fine, but keeps prompting me to install Nougat. I'm going to keep postponing the update for now to give them a chance to work the bugs out. Is there anybody out there who has installed the update on their Verizon G5 without any problems after?

I have the charging issue as well and it started with 7.0.

You should report it. They won't fix something if only a couple people report the problem. They sent me a new phone and I've managed to defer the 7.0 update for over a week now. It prompts me everyday, but I just say later! I'll wait awhile to see if they fix it. The unbearable Bluetooth call quality was just totally unacceptable.

Nougat?
My G5 is still on Marshmallow, and does not see that there is any update to Nougat available. So what are you all talking about?

What carrier are you with? I'm on Verizon, so maybe not all carriers have it yet. Or maybe you're one of the lucky ones who wasn't randomly chosen to be a guinea pig and find all the bugs and glitches. ☺

I'm on Verizon.
This is a Verizon LG G5 forum. Are those posting here WRT Nougat posting in the wrong place?

Dangerous Dave said:
Is there anybody out there who has installed the update on their Verizon G5 without any problems after?
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Click to collapse
Me, totally problem free. No problems of any kind but it did fix one bug, I had an app that wouldn't run in Marshmallow and it's back working normally again with Nougat, who knows why?

jpradley said:
I'm on Verizon.
This is a Verizon LG G5 forum. Are those posting here WRT Nougat posting in the wrong place?
Click to expand...
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Try to keep up.

I have the G5 on Verizon and am fully updated. The only problem I've had is with storage space. 85% full and I'm lagging frequently. I've deleted as much as I can, to no avail. I can't seem to get anything successfully moved to the SD card, so I'm not sure of its purpose.

I´ve got exactly the same problems and more.... What did you do to fix them in the meantime?
To add another problem, my fingerscanner isn't working 9 out of 10 times.
It became an annoying piece of ****! Please help to get my awesome phone back.
Greetz from the Netherlands

I've had other bluetooth issues... I have to restart bluetooth nearly every day to get it to connect to my devices, it's as if the bluetooth apk is hanging up in the background.
That said... My phone updated to 27A this morning, so I guess I'll find out in the next few days if I have the same problem, lol

Well the 27A update must literally be ONLY the security patch. It didn't fix the bluetooth issues...

Seriously this update has been the worst. I too am experiencing the power cable issue. I'd say 7 out of 10 times it tells me it's slow charging. Simply reseating the cable fixes it every time. The most frustrating part for me is Facebook and Twitter. With the first Nougat update the Facebook app began to bug out. At least once a day it randomly crashes, even when i'm not actively on it, and begins a crash loop that won't stop until I restart the phone. that usually fixes it. I'd say every other week I've had to straight up re-install the FB app to fix the crash loop. and now after the recent update that was pushed the twitter app keeps failing to load some images. Most tweeted images show up fine but profile/banner images will not. Again fixed with a restart. This is really quite frustrating. I don't understand what they did to break Nougat so badly. My friends Pixel hasn't had any of these issues. I'm getting so fed up with my G5. I love it but it just so damn locked down and now this. It really makes me wary of getting another LG phone

Well, it's been over three months since I started this thread. The problems after the Nougat update were just unacceptable, so Verizon sent me a new phone loaded with Marshmallow. I've been deferring the update every day for three months. Last night I accidentally tapped the wrong spot on my screen and it installed the damn Nougat update. I've had the update less than 24 hours now, so haven't tried everything. But I can tell you they haven't fixed the problem with the slow charge/fast charge, as it came back IMMEDIATELY after the update. I called Verizon today to ask why the hell LG couldn't fix that issue in three months time! Verizon called LG for me and inquired if there was a fix. LG said if I send the phone back to them, they'll fix the corrupted files and send it back to me. Really?!? Both my G5s experienced the same problem immediately after the update and they couldn't fix the issue in the download in three months time? Douchebags. Now I have to decide which is a bigger pain in the a$$, having to unplug and replug my phone every time I want to charge it...you know...until I get a new phone, or format it, send it back to them for however many weeks it takes them to (theoretically) fix it, and rebuild it when I get it back. Why, oh why, wouldn't they implement the fix they already have, instead of pushing out flawed software, then making me send my phone in to them to fix. Grrrrrrrr!

Dangerous Dave said:
Now I have to decide which is a bigger pain in the a$$, having to unplug and replug my phone every time I want to charge it...you know...until I get a new phone, or format it, send it back to them for however many weeks it takes them to (theoretically) fix it, and rebuild it when I get it back. Why, oh why, wouldn't they implement the fix they already have, instead of pushing out flawed software, then making me send my phone in to them to fix. Grrrrrrrr!
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Click to collapse
Unfortunately don't have anything helpful for you, other than to say, you're not alone, and I similarly got sufficiently pissed with this bug today to see if there was a solution yet.
Pretty sure you answered your own question though: they don't actually have a fix because LG has likely stopped developing new releases for the G5 in anticipation of the G6 release. They want you to send it back to them for the "fix" because it's a pain in the ass and transfers the opportunity cost onto you, which hopefully (in their eyes) means they can do absolutely nothing.
I'm just.... beyond frustrated with this ****ing phone. I really wish that I would have limped by on my old HTC M8 until the V20 came out, even with its barely-chargeable battery. At this rate, I would have been better off with a pixel or internal-battery phone for that matter. There is just seemingly no end of software and hardware issues with this phone, and LG's piss-poor customer service gives you almost no recourse for any of them

Hi. G5 VS987 Owner here with a build date of 10/2016 so I've managed to survive the bootloop issues that plagued a great number of us thus far.
My theory is: LG has no clue on how to push an OTA update.
My question(s) are: How many of you updated with the OTA?
And how many updated via LG Bridge or some other flashable method?
I'm wondering what if any difference knowing this makes because while this phone has honestly been the best/fastest/bug free phone I've ever used...the update nagscreen has me wanting to choke the [email protected]!%# out of it. It just won't go away.
I really wanted the Note 7 before they blew up...What to do guys?
---------- Post added at 02:43 AM ---------- Previous post was at 02:41 AM ----------
Another thing...is there a way to flash back to MM if this update really goes south?

I updated to Nougat OTA with no problems except the power cord which I fixed.
Here's how I did it:
DISCLAIMER! I KNOW this has nothing to do with the problem and cannot possibly fix it but... it did fix it for me so give it a try, OK?
1. When you get the slow charging message look at the power cord, turn it around and plug it in the other way, see if that helps. Once you've determined that plugging the power cord in one way reduces the frequency of the error just keep on doing it that way and in a couple of days the problem will be gone!
I know, I know, but try it, what can it hurt?

Well, interesting update here. Verizon said I could send it back to LG to have corrupt files replaced. I decided that neither option, living with the problem or shipping the phone back to LG, was acceptable. I called Verizon back and told them so, asking for a replacement and hoping it would come with MM. They just sent me a replacement, and it came with Nougat already on board. But would you believe this phone works perfectly! I mean, it rocks! I have NONE Of the problems I had with the last two phones after the OTA update. So maybe the OTA really is a piece of crap. But I gotta say, it's nice to love my phone again.

Fingerprint Sensor not working

My fingerprint sensor will just stop working and I need to reboot it in order to make it work again. It doesn't detect my finger at all , it's like its dead. I have the Verizon s8+, pre ordered it and got it on 4/20. I don't suffer from the dqa issue but i have another s8 plus, also pre ordered that does suffer from the issue. Anyone know of a fix or know how we can bring this to light in order to get it fixed
Edit: I believe the fix is to go into lock screen and security, after which go to secure lock settings and select the lock automatically option, and set it to immediately. I tested it when my fingerprint sensor wasn't working, and it fixed it for me
Edit #2: That did not fix it forever , issue came back within 30 minutes, from my testing it appears that fidgeting with the following (1. Screen Timeout 2. The Automatic lock timer 3. Lock instantly with power key) causes the issue to disappear or appear. I have contacted Samsung about it and they suggested a factory reset, not giving 2 ****s about the issue, they couldn't even tell me if they were working on a fix.
Edit #3: wow, didn't expect this page to become so popular as I didn't think this was such a big issue, my final solution was turning off fingerprint gestures, haven't experienced the issue after that, I've tried to factory reset the phone multiple times.
P. S. I have been able to achieve better speeds with the Iris scanner, a key trick to getting it to unlock faster is to look right into the sensor, which is the smaller circle next to the camera in the top right corner

Should've clarified the dqa issue is not what i'm worried about, just wanted to point out the weirdness of these bugs, It's the fingerprint issue i'm worried about

Mine does the same thing....TMobile version....It works great, and then randomly won't work at all and I have to reboot

I have the same problem here.

Weird, I noticed this issue today

Posted in the other thread about the same problem. I noticed this today as well. Most of the time significantly moving the phone and scanning my finger again seems to work. I am yet to encounter this issue when the phone is actually unlocked authenticating to an app or something. So far it all seems to be limited to the lock screen in that the phone does not want to register a scan of the finger at all, as though the scanner is not there.

Same
GGgamer16 said:
My fingerprint sensor will just stop working and I need to reboot it in order to make it work again. It doesn't detect my finger at all , it's like its dead. I have the Verizon s8+, pre ordered it and got it on 4/20. I don't suffer from the dqa issue but i have another s8 plus, also pre ordered that does suffer from the issue. Anyone know of a fix or know how we can bring this to light in order to get it fixed
Click to expand...
Click to collapse
Same, I really dont want to get a new one. I need a answer and your the only post of source that has the same problem as me.

Same issues here, very annoying. T-Mobile version. We have two S8 and one of them is working fine, the other one it's having fingerprint issues. Any ideas on how to fix this? I hope is a software issue.

johnminea said:
Same issues here, very annoying. T-Mobile version. We have two S8 and one of them is working fine, the other one it's having fingerprint issues. Any ideas on how to fix this? I hope is a software issue.
Click to expand...
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I think it is software related. It seems to intermittent and in my case seems to be related to limited movement before scanning the finger as I only see this when trying to unlock. In other words, it seems the unlock needs an accelerator event before unlock event to work, and no movement such as a finger resting on the screen doesn't detect.

Have you tried disabling Optimize Battery Usage for the Fingerprint system app?

Mine is doing the same thing. It's almost completey random as to when the fingerprint sensor works. It's not as if it isn't recognizing my fingerprint, it's as if the sensor is completely dead or inactive. I'm tempted to return the phone and re-order but I have a trip coming up that I would like the phone for but if I wait until I return I will be past my 20 days.
Very frustrating after having to return my Note 7 like 3 times.
Does this seem software related?

Not sure it is software related. I have another S8, same carrier (T-Mobile) same firmware same software updates, version etc. Both came on April 19. Mine is having issues since I got it, the other one 7 days later no issues at all. I called Samsung and they told me if a factory reset does not solve the issue, to go to the store and get a new one. I will get a replacement tomorrow. I am on the edge with Samsung coming from a Note 7 user....

johnminea said:
Not sure it is software related. I have another S8, same carrier (T-Mobile) same firmware same software updates, version etc. Both came on April 19. Mine is having issues since I got it, the other one 7 days later no issues at all. I called Samsung and they told me if a factory reset does not solve the issue, to go to the store and get a new one. I will get a replacement tomorrow. I am on the edge with Samsung coming from a Note 7 user....
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That's good to know. I ordered mine online through T-Mobile and they require me to send it back through the mail. They won't let me exchange it in store. So dumb. They also won't send me out the replacement before I send the broken one back. Looks like I will be without a phone for a few days.
I'm getting real sick of this loss of quality control with Samsung.
'

Yeah same here, but. You can call customer service and ask them to send the replacement phone at a store near you. This is what they have done for me. I will go tomorrow to pick up the replacement phone and I will give them back the old one. Is stupid but it is what it is. I think because the stores are individual franchises, maybe. who the heck knows. If the second one does the same I am pretty much done with Samsung. I had enough with my Note 7, now this. grrr

So this morning I once again had the sensor shut down. It's not just on the lock screen. After unlocking with the pin I was unable to use the fingerprint sensor to bring the notification menu down either.
I'm going to go to Verizon after work today and get a replacement.

I had no time to go and get the replacement today. However, no issues in the last 48 hours. For some reason is just working. I might go tomorrow and get a new one just to be on the safe side, I hope.

johnminea said:
I had no time to go and get the replacement today. However, no issues in the last 48 hours. For some reason is just working. I might go tomorrow and get a new one just to be on the safe side, I hope.
Click to expand...
Click to collapse
Mine happened first on 4/20 and it had not done it again until today. So I'm just going to go in and exchange it.

Gary02468 said:
Have you tried disabling Optimize Battery Usage for the Fingerprint system app?
Click to expand...
Click to collapse
Where is that setting

Well I took the phone into Verizon and they refused to exchange it. They said it's a software problem.

Gary02468 said:
Have you tried disabling Optimize Battery Usage for the Fingerprint system app?
Click to expand...
Click to collapse
I just did it, when Imade the thread I didn't know where to find the option, upon looking further I found it.
For anyone wondering, go to apps, then app manager, then in the upper right corner click on the option icon , then click on special access, then click on optimize battery usage, then click on "Apps not optimized" and then select "All apps", then scroll down and look for Fingerprint app(I don't know if this is the only app having to do with the fingerprint sensor) and untoggle it.
P.S. I dont know if this works or not, as I have not experienced the bug for over 36 hours
Edit: this did not work, I just experienced the bug again, the fix is to go to
lock screen and security, then to secure lock settings, and set the automatic lock to immediately.
Edit #2: This did not work , see OP for more info

Keyboard issue on brand new and warranty replacement - long time returning user

Hi. I'm not your typical noob person, I simply haven't had an issue I couldn't find a solution for that required me to come to XDA in a very very long time.
Long story short, I got the Galaxy S8+ 5G tablet brand new from T-Mobile in less than a week.. immediately noticed issues with swiping/glide on both Samsung and Gboard keyboards(Gboard is my STRONG preference for a long time now)
This is brand new out of the box, before a screen protector was added or any apps installed. Still did all the standard trouble shooting - installed update, no dice. Force closed each keyboard, wiped cache and data on each keyboard, tried turning sensitivity off and on and.. no dice. Restarted into boot mode and wiped cache.. most of these things not really something that should apply to a brand new out of the box tablet except update and factory reset - both of which I did, neither of which, nor anything else has helped.
I even added a tempered glass screen protector thinking it's TOO sensitive, and even after that, and again trying to toggle sensitivity setting in the settings.. still just will not swipe.
I type this currently on my Samsung Galaxy S20 FE5G absolutely flawlessly. I can type without looking at the phone at all and type near perfect accuracy with just the occasional need to choose a different word in the suggestion bar.. that is using Gboard "glide". The tablet using Gboard bloating mode is almost an identical match to the size of this keyboard and would make it a nearly *perfect* way of typing just as quickly and accurately on the new tablet.. I understand that some of the accuracy comes from use of the keyboard and locally stored into but.. the tablet types gibberish half the time. If I push FAR harder than I should have to while gliding, a few words may work.
Called T-Mobile Saturday, had a warranty replacement sent(God I didn't want a refurbished device) because the only natural conclusion I could come up with is the digitizer has an issue, maybe during shipping.. etc. I don't know..
Got it last night, booted it up, this time I made them include a "invisible shield glass fusion+" screen protector which went on flawlessly and should have no effect on typing at all.. and it's got the same EXACT issue. Maybe a HAIR better, but still completely unusable in my opinion.
I want this for work, the tablet and this phone and a 4k Chromecast, with features like dex, second screen, etc.. there's just about no scenario I can think of where this WON'T be beneficial in any support scenario..
T-Mobile already wants to give me the tablet for free, I've had so many issues with them for so long they switched me to a "business select" package only certain managers can apply, and I get unlimited everything for each device at $25 per device.. forever. No matter how many.
No discounts for auto pay or mass numbers or.. just a flat number that beats the company I was going to switch to when I unlocked my phone 12 days ago.
But I've been a customer customer for 8 years and a T-MOBILE customer since before the first iPhone smartphone was released.. even a few years before that when the best phone you could get had a slide out keyboard and basic touch functions..
So they are supposed to be calling me within the hour, I expected to see numerous threads or posts about this issue, because clearly it isn't ME..
I find some other links I've tried fixes from like:
Strange Gboard bug temporarily breaks glide typing, here's how to fix it [Update]
Over the past 24 hours or so, users have started noting a strange issue with Google’s Gboard keyboard on Android,...
9to5google.com
And see this post of Galaxy phones describing exactly the same issue
https://www.reddit.com/r/GalaxyS22/comments/u8y4cz
and describing it happening with a specific update..
I've got 2 devices, the first is brand new and factory reset as of last night, has a glass screen protector, and the refurbished one in front of me with the same issue.. I've restored data so I can continue using it, but tried all the SAME fixes and nothing.. and T-Mobile is calling in 45 minutes or so.
Obviously I'd like to keep the brand new device rather than the refurbished one- but IS THERE A FIX, or anything I can do with them on the phone.. I got a Bluetooth keyboard and mouse and aftermarket case.. I can type using the keyboard obviously, but I typically can type WAY faster with Gboard the way I am on my phone right now..
I tried doing searches on XDA but it seems like their search functionality has changed for the worse in the years I haven't been here.. that or I can't find the advanced search and forum search I KNOW I used to use daily.. not in the app, the mobile page, or desktop version.
And because it isn't worth it's own post I'll ask one more question -originally I had them send me a Galaxy tab 7 FE 5G becauseb the S20 I'm using still works so well and it was only $100 if I added the line.. and it's just an oversized worse version of my phone.(but don't recall it having this issue now that I think about it) Which is why I'm here now with this tablet..
The problem created by that is I can't tell the pen for that tablet and the new one apart, and here https://m.gsmarena.com/compare.php3?idPhone1=11342&idPhone2=10922# it is showing the new one has less latency, Bluetooth, etc..
Part of the reason they are calling this morning is they were like "oh, just keep the Galaxy tab 7 for free, on us"
Me: "I don't want that oversized garbage, that's why I'm ordering the 8+!"
T-Mobile guy: "Oh, well then return the 7 and you can have the 8+ on us!"
Then I've been trying to get a shipping label for 11 days now, only to find out that he never put in the system that I wanted to return the device and he already voided out the equipment plan for it.. meaning I'm stuck with a tablet I don't even want- and can't tell which s-pen is supposed to be the better pen!
I mean, the chance I'll lose one is so high I won't return the pen and keep it as a backup.. but.. I'd still like to know how to tell the difference, when I attach either one it connects with no issue and I can't find anywhere that shows the pen type connected!
I'm so sorry this is so long, but like I said.. I normally do not need to come here and get my issues resolved myself, it's what I do for work.. and I haven't needed to root/rom a device in so long that I just kinda.. stopped.
(But I'm not going to lie, I got super excited when I came here and there seems to be the option to root/ROM and that it seems like a well supported device in that way! I've kind of dreaded KNOX because previously I never could.. but I'll look into that later once I fix my CURRENT issues..!)
Best I can do as far as pic of S-Pens https://photos.app.goo.gl/pfqKMiiG49L21gx7A