Sooooooo many problems since nougat update! - Verizon LG G5 Questions & Answers

Well this really sucks. I've been telling people for a long time that my G5 has been the best phone I've ever had...a true powerhouse. Then came the Nougat update. Since then it's been nothing but problems. I called Verizon, LG (useless), and Google. All said 'try a factory data reset, that should fix everything'. Yeah, right. So after the Ohhhhhhh-so-painful FDR, I still have all the same problems. When plugging in the oem or third party fast chargers (I have two of each), the notifications will simultaneously say "slow charging" and either "charging" or "fast charging" at the same time. Unplugging and reconnecting will fix it every time. Also, I'm getting ghost images when changing screens...I can still see a shadow of the previous screen which eventually fades away. These are both just minor annoyances, but still weren't there before. But also, my NAV appears to have a hard time keeping track of where I am. More annoying. But the biggie is that I can no longer use any of my many Bluetooth headsets for phone calls. You just can't have a Bluetooth conversation anymore. Streaming audio is fine. But calls aren't doable. That's a problem. Since I already tried an FDR to no avail, Verizon is going to send me a new phone. All I can say is if it comes with Marshmallow, I'm leaving it that way. Any benefits that Nougat brought are far outweighed by the problems. I'll wait until they fix it, maybe then. Anybody else been so plagued by this update?
D Dave

I have the same problem.. I have to charge and re-start the phone to make the phone "charging" otherwise it is intermittently connected and disconnected.. I've done factory reset and didn't work out also.. I guess getting a new replacement from T-mobile is the option here.

I got the new phone that Verizon overnighted to me and got it all set up. It thankfully came loaded with marshmallow and is working fine, but keeps prompting me to install Nougat. I'm going to keep postponing the update for now to give them a chance to work the bugs out. Is there anybody out there who has installed the update on their Verizon G5 without any problems after?

I have the charging issue as well and it started with 7.0.

You should report it. They won't fix something if only a couple people report the problem. They sent me a new phone and I've managed to defer the 7.0 update for over a week now. It prompts me everyday, but I just say later! I'll wait awhile to see if they fix it. The unbearable Bluetooth call quality was just totally unacceptable.

Nougat?
My G5 is still on Marshmallow, and does not see that there is any update to Nougat available. So what are you all talking about?

What carrier are you with? I'm on Verizon, so maybe not all carriers have it yet. Or maybe you're one of the lucky ones who wasn't randomly chosen to be a guinea pig and find all the bugs and glitches. ☺

I'm on Verizon.
This is a Verizon LG G5 forum. Are those posting here WRT Nougat posting in the wrong place?

Dangerous Dave said:
Is there anybody out there who has installed the update on their Verizon G5 without any problems after?
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Click to collapse
Me, totally problem free. No problems of any kind but it did fix one bug, I had an app that wouldn't run in Marshmallow and it's back working normally again with Nougat, who knows why?

jpradley said:
I'm on Verizon.
This is a Verizon LG G5 forum. Are those posting here WRT Nougat posting in the wrong place?
Click to expand...
Click to collapse
Try to keep up.

I have the G5 on Verizon and am fully updated. The only problem I've had is with storage space. 85% full and I'm lagging frequently. I've deleted as much as I can, to no avail. I can't seem to get anything successfully moved to the SD card, so I'm not sure of its purpose.

I´ve got exactly the same problems and more.... What did you do to fix them in the meantime?
To add another problem, my fingerscanner isn't working 9 out of 10 times.
It became an annoying piece of ****! Please help to get my awesome phone back.
Greetz from the Netherlands

I've had other bluetooth issues... I have to restart bluetooth nearly every day to get it to connect to my devices, it's as if the bluetooth apk is hanging up in the background.
That said... My phone updated to 27A this morning, so I guess I'll find out in the next few days if I have the same problem, lol

Well the 27A update must literally be ONLY the security patch. It didn't fix the bluetooth issues...

Seriously this update has been the worst. I too am experiencing the power cable issue. I'd say 7 out of 10 times it tells me it's slow charging. Simply reseating the cable fixes it every time. The most frustrating part for me is Facebook and Twitter. With the first Nougat update the Facebook app began to bug out. At least once a day it randomly crashes, even when i'm not actively on it, and begins a crash loop that won't stop until I restart the phone. that usually fixes it. I'd say every other week I've had to straight up re-install the FB app to fix the crash loop. and now after the recent update that was pushed the twitter app keeps failing to load some images. Most tweeted images show up fine but profile/banner images will not. Again fixed with a restart. This is really quite frustrating. I don't understand what they did to break Nougat so badly. My friends Pixel hasn't had any of these issues. I'm getting so fed up with my G5. I love it but it just so damn locked down and now this. It really makes me wary of getting another LG phone

Well, it's been over three months since I started this thread. The problems after the Nougat update were just unacceptable, so Verizon sent me a new phone loaded with Marshmallow. I've been deferring the update every day for three months. Last night I accidentally tapped the wrong spot on my screen and it installed the damn Nougat update. I've had the update less than 24 hours now, so haven't tried everything. But I can tell you they haven't fixed the problem with the slow charge/fast charge, as it came back IMMEDIATELY after the update. I called Verizon today to ask why the hell LG couldn't fix that issue in three months time! Verizon called LG for me and inquired if there was a fix. LG said if I send the phone back to them, they'll fix the corrupted files and send it back to me. Really?!? Both my G5s experienced the same problem immediately after the update and they couldn't fix the issue in the download in three months time? Douchebags. Now I have to decide which is a bigger pain in the a$$, having to unplug and replug my phone every time I want to charge it...you know...until I get a new phone, or format it, send it back to them for however many weeks it takes them to (theoretically) fix it, and rebuild it when I get it back. Why, oh why, wouldn't they implement the fix they already have, instead of pushing out flawed software, then making me send my phone in to them to fix. Grrrrrrrr!

Dangerous Dave said:
Now I have to decide which is a bigger pain in the a$$, having to unplug and replug my phone every time I want to charge it...you know...until I get a new phone, or format it, send it back to them for however many weeks it takes them to (theoretically) fix it, and rebuild it when I get it back. Why, oh why, wouldn't they implement the fix they already have, instead of pushing out flawed software, then making me send my phone in to them to fix. Grrrrrrrr!
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Click to collapse
Unfortunately don't have anything helpful for you, other than to say, you're not alone, and I similarly got sufficiently pissed with this bug today to see if there was a solution yet.
Pretty sure you answered your own question though: they don't actually have a fix because LG has likely stopped developing new releases for the G5 in anticipation of the G6 release. They want you to send it back to them for the "fix" because it's a pain in the ass and transfers the opportunity cost onto you, which hopefully (in their eyes) means they can do absolutely nothing.
I'm just.... beyond frustrated with this ****ing phone. I really wish that I would have limped by on my old HTC M8 until the V20 came out, even with its barely-chargeable battery. At this rate, I would have been better off with a pixel or internal-battery phone for that matter. There is just seemingly no end of software and hardware issues with this phone, and LG's piss-poor customer service gives you almost no recourse for any of them

Hi. G5 VS987 Owner here with a build date of 10/2016 so I've managed to survive the bootloop issues that plagued a great number of us thus far.
My theory is: LG has no clue on how to push an OTA update.
My question(s) are: How many of you updated with the OTA?
And how many updated via LG Bridge or some other flashable method?
I'm wondering what if any difference knowing this makes because while this phone has honestly been the best/fastest/bug free phone I've ever used...the update nagscreen has me wanting to choke the [email protected]!%# out of it. It just won't go away.
I really wanted the Note 7 before they blew up...What to do guys?
---------- Post added at 02:43 AM ---------- Previous post was at 02:41 AM ----------
Another thing...is there a way to flash back to MM if this update really goes south?

I updated to Nougat OTA with no problems except the power cord which I fixed.
Here's how I did it:
DISCLAIMER! I KNOW this has nothing to do with the problem and cannot possibly fix it but... it did fix it for me so give it a try, OK?
1. When you get the slow charging message look at the power cord, turn it around and plug it in the other way, see if that helps. Once you've determined that plugging the power cord in one way reduces the frequency of the error just keep on doing it that way and in a couple of days the problem will be gone!
I know, I know, but try it, what can it hurt?

Well, interesting update here. Verizon said I could send it back to LG to have corrupt files replaced. I decided that neither option, living with the problem or shipping the phone back to LG, was acceptable. I called Verizon back and told them so, asking for a replacement and hoping it would come with MM. They just sent me a replacement, and it came with Nougat already on board. But would you believe this phone works perfectly! I mean, it rocks! I have NONE Of the problems I had with the last two phones after the OTA update. So maybe the OTA really is a piece of crap. But I gotta say, it's nice to love my phone again.

Related

Questions

So I got my XT720 a few days ago and am loving it. Two things though:
1) I've had to do a quick reset (take out battery) about 4-5 times in the same amount of days. What happens is sometimes the screen will go blank (or when I press the on button all that will happen is the 4 buttons at bottom of phone will light up). Screen/phone becomes unresponsive and only way to get back to normal is to take out battery. I'm pretty sure that every time this has happened has been right (or shortly) after me downloading something on my phone (i.e. putting on a new wallpaper, or a song). Anyone have this happen to them?
2) I don't want to root or put on Dexter's ROM just yet. The reason for this is because a) I just got my phone and I don't want to void the warranty until I know everything works with no issues b) I'd rather wait for the complete/fully polished version of the ROM - I'm in no hurry right now, this phone is a big big upgrade from my previous phone even without 2.2.
Anyways, the point is, I'm pretty sure my phone isn't running with the 720MHz update right now and is running at 550. I want to put on that update to make my phone faster while I wait to root. However, whenever I go to - about phone - check for system updates - and click on that, it always tells me "Server unavailable. Try again later.". Been trying for the past few days and no luck. How can I get the 720MHz update (without rooting - at this point)?
Thanks
If the screen doesn't come on when you turn on the phone, you may have a defective one. My first XT720 was a dud right out of the box. I had to take it back to the Cincinnati Bell store and get it exchanged. I've heard of other people having similar experiences with the phone not turning on. Take it back. If they give you any crap about it, just tell them that the Motorola tech from their forums told you to take it back. This adds a bit of validity to the problem and may make it an easier transaction.
Nah, it works fine for the most part. Turns on and off and runs just fine normally. But my issue is I've just had it basically freeze up 4-5 times in the past week (noticing a possible connection to me downloading things).
I would think your phone is running at 720mhz. I believe the European / Asian versions were originally 550mhz & had an ota udate to the 720 level. You could download Android System Info or Elixer to check it out though.
I would also agree with reverendkjr, it the phone is acting funky take it back & get a replacement.
The XT720 from Wind is 720mhz with stock firmware, the only 550mhz was Korean version AFAIK, maybe some Euro versions.
As for the screen, you may want to try doing a factory reset on your phone. If it persists after that take it back to Wind for a replacement, had my wife's XT720 replaced due to a microphone problem.
R-D said:
The XT720 from Wind is 720mhz with stock firmware, the only 550mhz was Korean version AFAIK, maybe some Euro versions.
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Click to collapse
Oh? I figured it might be at 550 since going back to homescreen - it reloads pretty often (thought 720 wouldn't do that), though it does run snappy enough in all other areas.
As for the screen, you may want to try doing a factory reset on your phone. If it persists after that take it back to Wind for a replacement, had my wife's XT720 replaced due to a microphone problem.
Click to expand...
Click to collapse
Be a bit of a pain to factory reset at this point. The problem isn't terribly disruptive at this point. Doesn't happen often enough to really bother me and restarting is quick. If it does continue and become frustrating I may consider factory reset. I just was wondering if anyone else experienced this.
WIND would give me a replacement at any time (within the year) if I told them about this issue? (Kind of hard to prove since it happens at it's own whim. Don't want to seek a replacement just yet anyways - not unless it continues and is an annoyance)
Just put a call into support so they have a record of the problems, explain to them you cant reproduce the problem, but it is a brand new phone and should not be doing this regardless.
They will suggest the reset to see if the issue persists, but you can decline at this time and at least get the issue logged so you have a better chance of replacement in the future.
Keep in mind though, within 14 days they will replace with a new phone, beyond that you may get a used one.
I can't imagine just ignoring a problem with a new phone like that. Especially since you have the ability to have it replaced for free.
Heck, I took a phone back once because it had ONE dead pixel on the screen. When the girl looked at me and said "Really?" I said "Hell yes, I just bought this damn thing and I want it to be PERFECT!"
you need to setup the APN to connect to 3G to get your 720 upgrade from OTA (if purchased unlocked Euro or Asia models)
if it's a Wind XT720 it should already be on 720
reverendkjr said:
I can't imagine just ignoring a problem with a new phone like that. Especially since you have the ability to have it replaced for free.
Heck, I took a phone back once because it had ONE dead pixel on the screen. When the girl looked at me and said "Really?" I said "Hell yes, I just bought this damn thing and I want it to be PERFECT!"
Click to expand...
Click to collapse
Yeah, I suppose that's true. If it happens again I'll look into getting it replaced.
Thanks for the help guys.
my XT711 has done the "blank screen a few times also and I have to remove the battery to reset it. Very strange thing, but I have had the phone for only a few days so im gonna see what its gonna do first cause sending it back to china is a pain in th butt.

[Q] Reboot Bug - Is it really so prominent?

I keep hearing about this unfixed Nexus S reboot bug. I'm curious... is it really so widespread? Or is it only something a few people experience, like the luck of the draw?
I apologize if this question has been asked before. I'm considering buying the phone but can't decide if I should wait.
It always seems to pop up in the forums but it has never happened to me. I've had mine for almost a month now and it all seems to be perfect. No defects with screens or buttons or reboots. Maybe im just lucky...or people with complaints are just louder than ones who are satisfied.
The issue is real and Google have confirmed it. They've been working on a fix and the official word was an OTA update was going to be released this week:
Just a heads up that our initial tests look good and that we are expecting to send out an OTA within one to two weeks that will resolve the issue. Thanks for your continued patience!
Click to expand...
Click to collapse
code.google.com/p/android/issues/detail?id=13674
silfer said:
It always seems to pop up in the forums but it has never happened to me. I've had mine for almost a month now and it all seems to be perfect. No defects with screens or buttons or reboots. Maybe im just lucky...or people with complaints are just louder than ones who are satisfied.
Click to expand...
Click to collapse
Argh. I did not have this problem until yesterday (had the phone since January). Now my phone will reboot right after a call.
apreichner said:
I keep hearing about this unfixed Nexus S reboot bug. I'm curious... is it really so widespread? Or is it only something a few people experience, like the luck of the draw?
I apologize if this question has been asked before. I'm considering buying the phone but can't decide if I should wait.
Click to expand...
Click to collapse
I've had three Nexus S so far. The first one I picked up on dec 16th and didn't get a single reboot on - but the oleophobic coating on the screen was coming off in spots so I swapped it for another unit.
The second unit had issues rebooting. I saw it immediately - it rebooted while sitting on my desk. I could constantly recreate this by streaming audio over BT in my car - every 10-15 minutes it would reboot.
I picked up a mt4g for a few weeks to see if they could sort whether this was a hardware of sw issue (that thing is a brick to hold) and eventually picked up a third Nexus S once they identified it as a SW issue. This device has not rebooted a single time in the 27 days I've had it. I can stream audio and make long calls without an issue.
All three devices have operated with identical configurations. Based on this I'd say that some units are worse than others.
Maybe it's issue with the hardware tolerances and some hardware that falls within the accepted tolerance is not operating as expected and causing kernel panics as a result. This would explain why some have this issue constantly and others rarely or never see it. Perhaps it's something seemingly unrelated that everyone experiencing the reboots has in common. It would be nice if Google weren't so tight lipped about this. Supposedly the OTA will address these issues and moving forward it should be irrelevant.
I get this issue at least 60% of my calls (not that i call much). i have made 4 calls today, and 3 of them my phone rebooted during the proccess.
I am returning this to CW tommorrow for a replacment unit, i love the phone dearly but do not want to be robbed for £429 but not being able to take it back if they do not resolve.
It could be a batch issue, or something i guess, but that's not my job to find that out, that's for the people i paid for the hardware/software
I hope i get another unit, and if not problem free at least i can rely on a warranty, hopefully making sure if google slack on fixing this i can get my money back.
If it fixes soon or the new handsets ok, i can keep this lil beauty of a phone
I've had my SNS since launch. My phones has rebooted on me twice. It was right after playing a 3D game. Right after i exited the game the phone rebooted. Funny though, it hasn't happened again.
I've gone back to using my Desire until Google sort this out. For me, any call above 5 minutes has a 50% chance of rebooting the handset.
The handset (running stock 2.3.2 and un-rooted) will on occasion spontaneously reboot as well. Not good.
It is a bug that seems to be very limited in scope but is very serious for those affected. Personally, I've never had it happen to me or my wife.
Thank you for your replies, they were very helpful. I was keeping up with the OTA Bugfix promised by Google for the Nexus S. Although, that was promised almost 3 weeks ago and still no word from Google since. That's one of the reasons why I came here to ask for advice before I bought the phone. Although I'm curious to see if 2.3.3 resolved the issue. I know the 2.3.3 just lists API changed, but I wouldn't expect them to list bugfixes on a list of API changes.
I think I'm ready to buy the phone and hope for the best. I'll probably just get Best Buy insurance just to be safe.
apreichner said:
Thank you for your replies, they were very helpful. I was keeping up with the OTA Bugfix promised by Google for the Nexus S. Although, that was promised almost 3 weeks ago and still no word from Google since. That's one of the reasons why I came here to ask for advice before I bought the phone. Although I'm curious to see if 2.3.3 resolved the issue. I know the 2.3.3 just lists API changed, but I wouldn't expect them to list bugfixes on a list of API changes.
I think I'm ready to buy the phone and hope for the best. I'll probably just get Best Buy insurance just to be safe.
Click to expand...
Click to collapse
Getting the insurance is definitely the right choice. I hope you enjoy your phone and your stay here!
I get periodic reboots on both my phones.
It is not that noticeable, since it often happens when I am not using the phone and unless I glance at it and see the start animation, I may be unaware of it.
But it has happened during a call as well (couple of times on each phone) and then it is definitely noticeable.
I have this bug... not during phone calls but random reboots. 2-3 a day. I hate it but its tolerable.
Weird, I don't have this bug
If flashing a custom rom, the problem will be solved? Since i am considering if i should get Nexus s later on.
Thanks

Constant Reboots and Glitches Making Me Crazy!!!!

I am loving this phone, but these issues are killing me! Anyone else thinking of keeping this thing until the Sensation comes out, and then swapping it out? I bought my G2X on May 8th, so I am hoping to refund and get the Sensation as long as that's the release date. LG really needs to fix this or I think a lot of us will be kicking this thing to the curb.
have you not yet heard that a patch is on the way? I'm thinging no...
regP said:
have you not yet heard that a patch is on the way? I'm thinging no...
Click to expand...
Click to collapse
I'm not too sure about that. I literally just called LG Electronics after I posted this thread and they told me that this is not a "known issue" with this device. OMG really??? I asked the Rep to Google it herself, and she will see 1000's of complaints from consumers, she told me LG doesn't pay attention to blogs???? So how is a patch coming if they are denying there is even an issue? Call for yourself 800-243-0000. They kept telling me that I must have dropped it or submersed it in liquid. TERRIBLE customer service!!! I most likely will be returning this thing today. I am a man with a sour taste in my mouth now.
Exchange it until u get the sensation, this is my 3rd phone with the same problem.
Sent from my LG-P999 using XDA App
the fix is coming. every phone launches with bugs. don't believe it? return your phone.
didn't you really need to start 2 threads about this?
Flash CM7. No reboots at all.
I didn't have reboots running stock 2.2 but try CM7. If you still have reboots on a rom that is not based on LG's build, then you have a faulty phone. If CM7 fixes your reboots, then you know it is just buggy software.
player911 said:
Flash CM7. No reboots at all.
I didn't have reboots running stock 2.2 but try CM7. If you still have reboots on a rom that is not based on LG's build, then you have a faulty phone. If CM7 fixes your reboots, then you know it is just buggy software.
Click to expand...
Click to collapse
+1...logic. I am ashamed that didn't cross my mind.
I haven't had problems (aside from one reboot two weeks ago) so, the problem isn't universal. I would trade it in until I got a stable one...IDK.
Just something that i have observed in the past few days... I have recently come back to toledo ohio from phoenix arizona... the major difference between these two places is that in tempe specifically, I had 4g nonstop and everywhere i went whether it was way out in gilbert, north phoenix or out in goodyear, however back home here, I live on the outer fringes of sylvania and my signal is horrible and it was the same crap on my nexus one... I am happy with 2g but typically it is GPRS or just no signal at all, thank god for wifi-calling!
Ok so back in AZ, I never had any reboot problems or battery pulls after charging... I bought the phone on the 20th of april and I think i had 1 reboot and 1 battery pool within the first 24 hours of having the phone, no big in my opinion... Since I have been back wednesday night i have had 4 random reboots and just this morning I had to pull my battery. Strange thing was when i put it back in the battery was at 89%... my battery monitor says it was fully charged then there was a sudden drop, so i charged it back up again....
I am wondering if my changed cell signal and strength has caused these issues... if you are having reboot problems what is your cell signal like on a consistent basis?
I have been running on EB1.0.2 since I has been out
I just posted how to fix the reboot problems. Tested!
http://forum.xda-developers.com/showpost.php?p=13770645&postcount=13
That would be a good test. Someone having reboot problems to put the phone in 2G only and give it a few days.
I travel for work and never had any problems outside of using the leaked Gingerbread build. I suspect the Kernel is the issue and something in the software is causing the reboots. Since the leaked gingerbread didn't come with a kernel, it only worsened the problem.
Anyway, give my method a shot and see if the problems still exist.
player911 said:
I just posted how to fix the reboot problems. Tested!
http://forum.xda-developers.com/showpost.php?p=13770645&postcount=13
That would be a good test. Someone having reboot problems to put the phone in 2G only and give it a few days.
I travel for work and never had any problems outside of using the leaked Gingerbread build. I suspect the Kernel is the issue and something in the software is causing the reboots. Since the leaked gingerbread didn't come with a kernel, it only worsened the problem.
Anyway, give my method a shot and see if the problems still exist.
Click to expand...
Click to collapse
Nice! Will give it a try now. Thanks!
Even with CM7 I was getting the constant reboots and freezes on two different phones, both of which have been returned.
I tried to like the phone as hard as I could - but those problems were a definite deal breaker.
If they can get them resolved, I may go the G2x route again but I fear the problem is more due to lack of quality control than just a software glitch.
Straight from the LG Forum Site:
Posted by Wwax on 06 May 2011 10:36 AM:
First time i saw LG's official statment was on 19 of April.. Sooo ANYONE got the "FIX" yet?
"LG is aware that certain Optimus 2X customers are occasionally experiencing random device shut-offs. The Nordics have been one of the first markets to sell Optimus 2X and we have sold a substantial amount of units. The return percentage is low and within the error marginal, so this issue only affect a limited number of customer. However, LG regrets the inconvenience this has caused.
We have determined the cause of the problem and have developed a software update to remedy this. The update is currently being rolled out in partnership with carriers. Dates of update availability will be determined by individual carriers. LG is committed to providing quality devices and is working hard to ensure that users have a consistent and convenient smartphone experience. Again, our apologies for the inconvenience."
Posted by LG Product Pro on 06 May 2011 12:56 AM:
I can't speak for the Optimus 2x since it's an international release and I only deal with the US phones released in the states.... But the G2x update should be just around the corner, from what I have heard.
SoFaKiNgStOkeD said:
I am loving this phone, but these issues are killing me! Anyone else thinking of keeping this thing until the Sensation comes out, and then swapping it out? I bought my G2X on May 8th, so I am hoping to refund and get the Sensation as long as that's the release date. LG really needs to fix this or I think a lot of us will be kicking this thing to the curb.
Click to expand...
Click to collapse
My first G2x had no reboot problems, no battery problems, etc. Only issue was bad backlight bleed. Exchanged and 2nd phone had almost zero backlight bleed, but gets warm pretty quick compared to the first one, self reboots at least twice a day, bluetooth to my car now only works sporadically, wifi disconnects itself after screen shuts off, etc.
Third phone sent was the worst of the three. I'm keeping the 2nd one a day before my remorse period is up and doing a full refund which is 5/29. Waiting to see what Sammy will announce on 5/24 as far any US release announcements.
I've had zero reboots on mine, still on stock froyo but rooted and bloatware frozen. I've only had two freezes since I've got it but it was usually right after I installed some app and had it running along with a bunch of other ones. But the thing is I'm constantly killing tasks. After coming from Nokia N900 and symbian N8 seeing android constantly leaving tasks open with no exit option on every app drives me nuts.
SoFaKiNgStOkeD said:
I am loving this phone, but these issues are killing me! Anyone else thinking of keeping this thing until the Sensation comes out, and then swapping it out? I bought my G2X on May 8th, so I am hoping to refund and get the Sensation as long as that's the release date. LG really needs to fix this or I think a lot of us will be kicking this thing to the curb.
Click to expand...
Click to collapse
My phone has stopped rebooting ever since I've disabled the GPS. It used to reboot randomly, however ever since I've disabled the GPS I have no issues. It is a software problem it will be fixed with software update. Give it a try-hopefully it will help you as well
This is my 3rd phone and they all reboot or freeze with gps, wifi disabled.
Sent from my LG-P999 using XDA App
Picked up my 3rd G2x yesterday - immediately flashed to Bionix, had no troubles... until...
I plugged it in to charge overnight.
I woke up this morning and it was hard frozen, hard to pull the battery.
Ok guys - I'm at a breaking point here. I've tried every ROM available. I've tried the phones with and without any 3rd party software being installed. I've tried them all without GPS, bluetooth or WIFI turned on...
I guess LG doesn't want us doing a simple task like .... charging the battery. And yes, I was charging using the OEM charger. And when I woke up and found it locked up the battery was not warm.
I picked up this 3rd G2x out of sheer impatience for the Sensation but it looks like this one is going back too. I simply can't take this anymore.
JWhipple said:
Picked up my 3rd G2x yesterday - immediately flashed to Bionix, had no troubles... until...
I plugged it in to charge overnight.
I woke up this morning and it was hard frozen, hard to pull the battery.
Ok guys - I'm at a breaking point here. I've tried every ROM available. I've tried the phones with and without any 3rd party software being installed. I've tried them all without GPS, bluetooth or WIFI turned on...
I guess LG doesn't want us doing a simple task like .... charging the battery. And yes, I was charging using the OEM charger. And when I woke up and found it locked up the battery was not warm.
I picked up this 3rd G2x out of sheer impatience for the Sensation but it looks like this one is going back too. I simply can't take this anymore.
Click to expand...
Click to collapse
so weird to me. I've had 3 and never had a reboot issue... I love this phone..
smashpunks said:
so weird to me. I've had 3 and never had a reboot issue... I love this phone..
Click to expand...
Click to collapse
Must be nice
I agree, when I bought the phone the t mobile Rep told me GPS would freeze it until its updated. Although I've had one black screen freeze and one reboot on the charger, but if you think about the o2x, having LG state that it has a problem unlocking from the button (freeze where you must take battery out), reboots on charger... means they must be able to fix this as well. Not too worried, especially when they told me that when I bought it. Mine did freeze without GPS on though
Pecata said:
My phone has stopped rebooting ever since I've disabled the GPS. It used to reboot randomly, however ever since I've disabled the GPS I have no issues. It is a software problem it will be fixed with software update. Give it a try-hopefully it will help you as well
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Click to collapse
Sent from my LG-P999 using XDA App

[Q] Mango Data Problems

Didn't seem to have this problem when I first put Mango on but now it seems to be happening everyday. What's basically happening is my data connection just seems to disappear. 3G shows fine and SMS's come through, but I can't get on the internet, Twitter or Facebook at all.
The only way of fixing it is to pull the battery for a few seconds and then boot it back up. Flight mode doesn't fix it, nor does trying to change the carrier.
Anyone else had the same issue? Can see myself going back to NoDo unfortunately
Same issues here. Everytime the phone goes to 3G (or even G) it seems to loose data connection. Means no browsing, no bing maps, no syncing whatsoever...the same thing happened to me with NoDo, so I'm going to stay with Mango beta. Switching to flight mode and back usually fixes the conncetion though.
Reverted back to NoDo and data seems to be fine again (fingers crossed). It started to get worse, to the point where I'd only be able to get data for a few hours before needing to pull the battery.
DagsJT said:
Didn't seem to have this problem when I first put Mango on but now it seems to be happening everyday. What's basically happening is my data connection just seems to disappear. 3G shows fine and SMS's come through, but I can't get on the internet, Twitter or Facebook at all.
The only way of fixing it is to pull the battery for a few seconds and then boot it back up. Flight mode doesn't fix it, nor does trying to change the carrier.
Anyone else had the same issue? Can see myself going back to NoDo unfortunately
Click to expand...
Click to collapse
I had this on mine. Worked out that you have to select your phone provider's network explicitly in 'Settings' - Cellular' or 'Mobile Network' (if in Europe). If you use 'Automatic', it looses the data connection quite a lot...
Hope this helps!!!!
Just updated to Mango a week ago - Official via Zune.
Hadn't noticed it till today but I went on a long trip today and saw that after 20 mins or so my emails had stopped syncing. Only thing to get the connection back was a soft reset.
Seems after an hour or so it drops the data connection, and even though it is displaying a G/E/3G/H the connection isn't actually active.
This is a major issue... I can't be resetting my phone every hour!
I wonder if it is an issue with the roaming switch between Orange and T-Mobile because from what i've read it only really seems to be happening to people on Orange or T-mobile with the Omnia 7.
Another reason this is going to be my first and last Samsung device! Roll on Nokia.
Upgraded to official Mango and still getting the same problem, needing to pull the battery and boot it back up to get data running again.
Will try geddeeee's suggestion.
DagsJT said:
Upgraded to official Mango and still getting the same problem, needing to pull the battery and boot it back up to get data running again.
Will try geddeeee's suggestion.
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Click to collapse
I tried this but it didn't seem to help. I'd be curious to see if it fixed the problem for you though.
I now know of at least 4 people on Orange with the Omnia 7 now suffering this problem.
Nope, doesn't work. This is ridiculous and kinda makes the phone useless as a smartphone if it keeps losing its data connection every hour. Not very happy at all.
DagsJT said:
Nope, doesn't work. This is ridiculous and kinda makes the phone useless as a smartphone if it keeps losing its data connection every hour. Not very happy at all.
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Click to collapse
Likewise. It renders the phone more or less useless. May as well have a dumb phone.
I hard reset mine 2 days ago and haven't installed or changed anything on it yet to see if it happens. I haven't been to an area where i'd lose reception yet though so i'll see if it helps.
As an aside some other problems i was having with mango have been solved with a hard reset. Improved battery life, voice to text is putting punctuation in properly now (before it would put spaces like "don ' t"). My lock screen doesn't have lag displaying the time and calendar info any more. That's what i've noticed so far at least.
May be worth trying as it seems that the update didn't seem to install properly for me.
Freypal said:
Likewise. It renders the phone more or less useless. May as well have a dumb phone.
I hard reset mine 2 days ago and haven't installed or changed anything on it yet to see if it happens. I haven't been to an area where i'd lose reception yet though so i'll see if it helps.
As an aside some other problems i was having with mango have been solved with a hard reset. Improved battery life, voice to text is putting punctuation in properly now (before it would put spaces like "don ' t"). My lock screen doesn't have lag displaying the time and calendar info any more. That's what i've noticed so far at least.
May be worth trying as it seems that the update didn't seem to install properly for me.
Click to expand...
Click to collapse
I'll do a reset on mine now and see how it goes.
Edit: Still got the time lag when turning the phone on.
DagsJT said:
I'll do a reset on mine now and see how it goes.
Edit: Still got the time lag when turning the phone on.
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Click to collapse
After updating to mango mine was taking an age to boot up. sometimes as much as 2 minutes and it happened several times where it actually just froze completely with a black screen and just the battery indicator displaying.
I havent had a reason to reboot it yet so not sure if thats changed.
I was suffering the disappearing keyboard as well but so far touch wood. that hasn't happened yet either.
Well, tonight I went off for a run through the forest where i knew i would lose reception.
Sure enough when i got back to my car my data connection had died "email last update 39 minutes ago" or whatever.
Needed a soft-reset to get working again. So hard-resetting the phone hasn't solved this. I'm getting stupid battery level problems too, had this for a while now. When the phone is on it will show around 30% battery, after a soft reset it comes up with battery critically low.
Getting fed up with this now. If i return the phone I'm pretty sure that the same problem will be present as it's software related. All it means is my phone is more or less useless now.
Well I thought the hard reset had done the trick. Had emails coming through right up until I went to bed and turned on flight mode. Just trying to access data now and it's not working again.
Nokia's phone announcement and release can't come soon enough.
DagsJT said:
Well I thought the hard reset had done the trick. Had emails coming through right up until I went to bed and turned on flight mode. Just trying to access data now and it's not working again.
Nokia's phone announcement and release can't come soon enough.
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Click to collapse
I was genuinely gutted when i saw it wasn't working. It lasted two days and I thought it was fixed too. I don't know if it may have made it slightly better though...
I'm due an upgrade the start of next year. Like you say it can't come soon enough. I really love the OS, Mango is great but it seems Samsung have managed to ruin it again.
Nokia for me for sure.
I'm convinced this is an issue between the Software and the Orange network. Something either Samsung or Orange should have picked up during the testing phase so I can't see a replacement device being any better.
I can either sell it and get around £160 or so towards a new phone, or change supplier. I could go back to GiffGaff but O2 doesn't give 3G in my workplace and the other suppliers are too expensive for what I'm after.
The problem waiting for Nokia's phone is that I'm not going to have the money to buy a brand new Nokia outright and I don't want to get tied into a 18/24 month contract as I'm quite happy on my 30-day rolling contract.
Decisions...
DagsJT said:
I can either sell it and get around £160 or so towards a new phone, or change supplier. I could go back to GiffGaff but O2 doesn't give 3G in my workplace and the other suppliers are too expensive for what I'm after.
The problem waiting for Nokia's phone is that I'm not going to have the money to buy a brand new Nokia outright and I don't want to get tied into a 18/24 month contract as I'm quite happy on my 30-day rolling contract.
Decisions...
Click to expand...
Click to collapse
Tough call. There is always the possibility that a "Samsung Update" will be pushed out in the near future that could solve this. Between Nov 2010 and now i've had 5 updates to this phone so it's at a rate of around 1 every 2 months. And one of those was a firmware update only. It could be that it is simply a radio software issue and a new rev. could resolve it.
For my part i have insurance with Orange so they have already agreed to take the phone back and replace it. I know from past experience if i have the same fault with the phone 3 or 4 times they offer a different hand set in exchange. So conceivably if i keep sending them back i could get a Mozart or Radar i would guess.
The problem with that would be that i'd have to keep re-setting up new phones at a rate of around once a week and that's a whole world of hassle
Just out of interest, did your Omnia 7 have any Samsung apps prior to upgrading to Mango?
I've forced my Omnia 7 to upgrade to Mango via the Zune trick so I'm not sure I'll get any Samsung updates as I'm using a stock Microsoft rom as opposed to a Samsung version. Samsung haven't even released their version of Mango yet, have they?
DagsJT said:
Just out of interest, did your Omnia 7 have any Samsung apps prior to upgrading to Mango?
I've forced my Omnia 7 to upgrade to Mango via the Zune trick so I'm not sure I'll get any Samsung updates as I'm using a stock Microsoft rom as opposed to a Samsung version. Samsung haven't even released their version of Mango yet, have they?
Click to expand...
Click to collapse
Well mine wasn't forced - i updated when zune prompted me to. I did have some Samsung stuff installed prior. Now app is broken but that's affecting everyone.
When i hard reset none of them were pre-installed though.
Out of interest has your device been working better in any way since hard resetting like mine has?
Freypal said:
Well mine wasn't forced - i updated when zune prompted me to. I did have some Samsung stuff installed prior. Now app is broken but that's affecting everyone.
When i hard reset none of them were pre-installed though.
Out of interest has your device been working better in any way since hard resetting like mine has?
Click to expand...
Click to collapse
It kinda feels like it is actually running better, to be honest. Internet (when it works) seems to draw the pages quicker as well as loading quicker, it feels smoother between transitions of apps so I think the hard reset has helped to some degree.
I've also got a "Help+How-to" app on there which I didn't have before the hard reset.
It'd be nice to have constant data access though I'm not holding out much hope for any updates to the OS from Samsung or Orange to fix anything up either.
DagsJT said:
It kinda feels like it is actually running better, to be honest. Internet (when it works) seems to draw the pages quicker as well as loading quicker, it feels smoother between transitions of apps so I think the hard reset has helped to some degree.
I've also got a "Help+How-to" app on there which I didn't have before the hard reset.
It'd be nice to have constant data access though I'm not holding out much hope for any updates to the OS from Samsung or Orange to fix anything up either.
Click to expand...
Click to collapse
I'd noticed that Help and How to app as well.
Yeh I'm not really hopeful One question... are you signed up for Orange's Everything Everywhere thing? IE does your phone occasionaly switch to Orange-T-Mobile ?

GPS issues after Nougat update

Hi all,
I'm shouting out just to see if anyone has experienced GPS symptoms like mine.
I installed the Nougat update (via LG UP I think). I then even hard reset once Nougat was installed.
Now when I use GPS in driving apps like Maps or Waze, it loses the gps lock and searches for location quite frequently.
I even downloaded the GPS Status app and did a cold start and refreshed my agps data etc...
I'm pretty sure I had no issues before the upgrade (but I also recently went on a long road trip whereas I don't normally drive which could have accentuated the dormant issue) so was just curious if this has happened to anyone else?
I'm familiar with some hardware G5 GPS issues so before I contact Verizon or LG I figured I would just see if anyone has had any post Nougat GPS issues.
Thanks,
T
I have the same issue. It is very annoying. Hopefully they sort this out.
Strange, could possibly be a coincidence and is the hardware failure finally setting in, but the timing sounds a bit suspicious..
Yes, I've got the same thing since the nougat update along with a host of other problems that I'll bring up in another thread. Ok, I'll touch on them here, but start a new thread rather than thread-Jack. Since the nougat update I have four noticeable problems, the NAV issue being one of them. Two other minor annoyances and one big one. When I plug in a fast charger, oem or not (I have several), I frequently get TWO notifications, one that says slow charge and one that may say charge, or fast charge. If I unplug and replug, everything is fine. I've also been getting ghost images when I change screens. Also, my multitude of Bluetooth headsets (mostly LG) have become unusable for phone calls. Fine for streaming audio, but unuseable for calls. All these problems started after the nougat update. I did a factory reset with no change. Verizon is going to send me a new phone. If it's not on nougat, I'm NOT going to update it! I was very happy with my phone until I got the update, now I'm just frustrated. When Google/LG/Verizon fix the bugs, then I'll update! Right now I'm just aggravated with the whole thing.
D Dave
my also having same problem ....
fyi, I ended up contacting Verizon and they eventually escalated me to tier 2 and the tier 2 guy said it was a rare known issue to have a hardware gps issue and he said to swap the unit. Since I wasn't under warranty with them I contacted LG and will send it in to them.
..same issue
@up
What does "swap the unit" means?
Wysłane z mojego LG-H850 przy użyciu Tapatalka
@MARCIN2M - It means they were willing to send me a new phone in exchange for the old phone.
Update... I got my phone back from the LG repair center. It's the same phone I sent them (same serial number). On the very sparse notes that came in the box, it said they re-flashed the memory. I don't know exactly what was meant by that. GPS seems to work now.
tahlsr said:
@MARCIN2M - It means they were willing to send me a new phone in exchange for the old phone.
Update... I got my phone back from the LG repair center. It's the same phone I sent them (same serial number). On the very sparse notes that came in the box, it said they re-flashed the memory. I don't know exactly what was meant by that. GPS seems to work now.
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Click to collapse
Hi, were you able to find out what flashing your phone means?
Sorry tase25, I'm not sure. My gps is still working great even today.

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