Greetings all. I'm not convinced my problem is specifically related to the One S, and I certainly haven't got anywhere near rooting yet, but you Guys are expert at nosing round in the bowels of this phone & the OS, and I'm getting totally flummoxed as to where I've gone wrong.
I've owned this phone since June and it was originally locked to O2, was unlocked and used on Giffgaff, an O2 offshoot - probably irrelevant. One of the apps I particularly wanted to use was Google Sky Map, duly installed and run successfully for a day or so. Other apps installed, as one does, but when I came back to Sky Map, the app was frozen, as were seemingly all compass function apps.
Various uninstalls & reinstalls later, a system reset and a factory reset and this function still was inactive. Returned to HTC for fixing. No better - all worked OK for a short while then stopped. Returned again and this time internals were swapped ,but now the microphone wouldn't work. Third return and an unlocked sim-free handset was returned.
As soon as I loaded my profile from Google, initially it worked, but later most of the sensors again seemed to fail. I've tried the full factory reboot then logged in with a totally new Gmail account, but no change. Phone Tester app shows only readings from proximity and light sensors - no gyroscope,compass, mag. field or accelerometer. Accelerometer did show one set of readings this morning, but nothing since. Lookout AV has always been installed. Incidentally, almost exactly the same profile worked perfectly well on my previous phone, a Wildfire S.
Should I shoot myself or the phone? I admit I'm not any sort of phone expert, but I don't think I'm that dense as to so consistently screw this thing up.
Any ideas people please, in (moderately) simple terminology?
Ok maybe you could shoot google, maybe its a fault by them.
If I helped in anyway please hit thanks
Thank you for the oh-so-helpful response.
Just in case one of the myriad readers of this thread should have just a quiver of interest ................. I believe I've found the answer.
It's always been difficult to pinpoint the problem, and certainly HTC haven't twigged what's happening, as before I sent the phone back to them I TOOK THE FLIP CASE OFF!
That's why it would work for a short while after return, until I replaced the case. I can only guess there's something like Carbon Black in the plastic back shell, and that's what's been interfering with the sensors.
It may also be relevant to the big Home Button problem, with the screen flipping between Home & Helicopter views. Has anyone investigated whether there could be sufficient signal degradation to trigger this problem caused by the use of a case?
Sweetness and light to all.
I spoke to an HTC rep, and he said they would not give an unbranded handset back. If that's the case, I want my phone unbranded. I'll take it to them and hopefully get an unbranded one.
Well good for your HTC rep. They can't go giving out unbranded sets like that. What is the World coming to?
Notwithstanding - the previous clutter of O2 apps was pleasantly noticeable by its absence as was the O2 splash screen.
What a lucky little customer I am and it's only taken 4 months to sort out.
Related
Hey guys,
I've just receieved my third HTC handset with what I'd consider to be a major issue.
HTC Touch2 in 2009 - would often power off during calls (probably due to WinMo). Hardware buttons quickly became loose after about a month of use, and the backlighting stopped working.
HTC Legend in 2010 - this phone is two months old and the top speaker is so broken I can barely hear somebody on a call. Everything crackles and pops and, according to people on the other end, they can barely hear me either. It's annoying as when I bought it the call quality was great but gradually the speaker got buzzier and buzzier.
HTC 7 Trophy - the most serious of the bunch. Yesterday, whilst web browsing, the phone displayed a still multicoloured screen of static. None of the buttons would work. After taking the battery out and restarting, the static re-appeared. I've managed to power on the phone since - you have to wait an hour with the battery out - but you get the same static lock ups when web browsing or using search after about five minutes. Having had a similar experience on my laptop, it looks to me like a GPU failure.
Am I the only one who has experienced incredibly shoddy hardware quality control from HTC? I'm going to have to replace the HTC Trophy and, at the moment, I'm starting to seriously question going with an HTC. The touch2's button issues were forgiveable because that was relatively cheap, the Legend's speaker was incredibly annoying but the Trophy's GPU failures are completely unforgiveable IMO. They render the phone completely useless.
Am I just unlucky or have others experienced similar concerns?
Cheers
My Hero has been fine, along with my touch... Although that met a washing machine in the end
Finally ~ Someone With A Similar Issue
Finally, someone that doesn't purely worship HTC... Although I haven't experienced issues to the magnitude of your's, I haven't been 100% happy with my phone since the day I bought it. I have a HTC Desire, and I got this phone in confidence after reading many reviews about how good the phone was, these reviews were clearly written from people with 0% experience with the phone.
I will number the issues I have had with the build quality of this phone...
1) The case on the back of the phone, has only ever been took off about 4 times, I have never dropped my phone or anything, however it starting to come off, yes, I can take the back of my phone off, without using the finger slot.
2) The screen is so easy to scratch? It was in a pocket with an Asthma spray, and there was no vigorous shaking of my pocket, yet somehow the screen just completely f****d up man... wow.
3) This is probably the worst issue I have. Every time HTC releases an update for my phone, I run into some sort of issue. I got my phone in May/April 2010 (it's on Orange UK however de-branded and now due to update issues, running a custom ROM) and immidiatley I found that an update had been released. After downloading the update the phone started to install the update, however it restarted and nothing happened. Left it for about an hour, nothing... So yes, I did the worst, took the battery out and messed it up completely. The shop I got it from forced me to send it to HTC, it took them 5 weeks (VERY poor customer service) and when I got it back they had barely fixed it, as when I turned it on, it finished installing the update?
4) I have had some other software issues, such as the system occasionally locking up and having to remove the battery to get anything to work. Occasionally the screen will lock up, like I won't be able to click any icons, however I'll be able to swipe from screen to screen, and it really can be quite annoying. As far as battery goes, it will last me an entire day, but will require a charge at the end of the day.
However, I think me and you are in a minority. I'm 14 years old, and I talked my Dad into buying a HTC Desire HD. He hasn't had a single problem with his, it installs updates perfectly without and issue, and the software performs seaming-less (except for a problem with a process that took up 80.9% of the RAM, fixed by turning the USB Debugging on?) So I believe HTC are good, theres just a few really, really bad apples in there, and unfortunately HTC won't admit this, and don't want to do anything about it... I hope I helped, I'm fairly new on here...
Cheers, Michael.
Well guys,you are a minority indeed.This Tuesday I received my Desire HD,which is my fourth handset from HTC.I have had a Diamond,a Hero,a Desire and now the Desire HD.The only problem I ever had was with my Diamond which,after one year and a half took some water in it without getting exposed to any water,but it was because the climate here is very humid.Other than that I have never had an issue.And I am no fanboy,if I had problems I would change without second thought.
I'll just tell you that a friend of mine punched my Desire HD with his full strength(don't ask why) while it was in my pocket.I thought the phone was done for,scrap,but the phone is like nothing happened.My friend's hand wasn't so lucky however,it still needs ice!
So I got one for $34, delivered today. Looks perfect other than a couple scuffs on the bottom corners. The seller said it was working fine (despite listing saying it was for parts/not working). I don't have any usable cell service where I live without getting a booster and antenna of some sort, so I don't care about activating it. I plan on using it basically as an internet tablet to check email, etc.
I do not have an sd card, charger, or data cable yet, they should come tomorrow. Since the battery is close to dead, I can't find out much. It turns on fine, gets to the home screen and has that "too many pattern attempts" screen (screen looks perfect, not a single scratch by the way) with the google login. I know not to try a full hard reset with the battery being about dead, but I have tried to bring up the menu option so I know how to get there when I do get it charged. I have tried every key combination method I can find with no luck, keys ~seem to all be working from what I can tell, read in the comments that a few people had no luck. One time I got that screen with the android and shovel, waiting for download. I was wondering if that is from the factory, or if that means it's been rooted?
Basically, all I really want to do is restore it to stock for right now. Maybe something better down the line, I'd just like to use it for now since I've never even really seen a smartphone before, because nobody has one with the poor cell service here. I have the EE19 build downloaded, and I see the restoring to stock thread. I want to do it the right way. So, if it has lagfix installed, I see I need to disable that. Any other things I should know about? I was just wondering if it sounds rooted, if I need to do something else if it is. I don't have a lot of time on my hands to do research, although I did a little already, and I have a very limited internet connection so I can't download a lot of things, I wasn't expecting to need to do this when I communicated with the seller.
Thanks for any advice or tips.
Edit: I was also wondering the best way to go about checking the ESN, or if I should try. Like I said, I don't care to activate it on US Cellular, but if I'd resell it or something. I know I could use PagePlus, but the Verizon tower is 30 miles away, so not much chance of that working well either. I don't think it should be stolen or anything, but was thinking if the account ever got settled or anything....
Well I got it, posting from it now. Only problem is unsuccessful download errors in app market, after download is almost complete. On wifi. I tried every solution I found for that with no success. Other than that, no problems.
Tried every fix for the market, deleting cache, changing permissions on vendor.apk, etc. Seeing it was a common problem with few solutions that work, I flashed CM7. That worked great, apps installed fine, but of course wireless cut out constantly, not usable for long. Saw that was common, tried everything with no luck. Went back to stock, then airplane mode, now market works fine. It fails whenever not in airplane mode. So I'm sticking with this for now.
Can't activate anyway, but best I saw was -104db, but mostly no service. My LG tracfone does a little better with reception.
Sent from my SCH-I500 using XDA App
Hello, Im hoping I can find someone who can help. I am into a Atrix for about 2 months now, It started off great and has turned into a nightmare. I am not getting any real help on Moto's Forum, actually Im getting Jacked around.
The Phone has started to lag badly, it loses touch abilities on the display it freezes or quits working, Apps are dissapearing, Moto says take it off the SD Card, the phone is acting like a Moto POS.
Moto is tight lipped about any patches or fixes, the Camera sucks it takes horrible pictures, and I cant get anywher with them or AT&T
What about ICS or Android 4, does anyone know the likelyhood hat Atrix 2 will get it and when if so.?
Someone said, trash the A2 get a Nexus LTE your troublles will be over, is that true? Why not just put ICS on the A2, it got a beautiful display
I hope some one can guide me with this mess, Motorola Is ot interested in helping people wit A2's, their busy with the Putzonic and Wayzor Droiddie, they forgot about us little fish.
What have you done to your A2 so far? There is also a sticky about ICS so yeah until ICS pushed to other phones you wouldn't hear anything. A2 is actually not a little fish ^_^ but yeah back to the question. What have you done to your A2? rooted? any adb push? I had disappearing apps to but realized I froze them lol well yeah an Indepth detail of the problem would help. this post sounds like a rant to me ^_^v
ItsaRaid said:
The Phone has started to lag badly, it loses touch abilities on the display it freezes or quits working,
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Click to collapse
I got my A2 Nov 11 and have had 2 freezes. Nothing a battery pull couldn't revive though.
ItsaRaid said:
Apps are dissapearing, Moto says take it off the SD Card, the phone is acting like a Moto POS.
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Click to collapse
Several threads(not just on these forums) about apps disappearing if they are stored on the SD card. If you are putting your apps on the SD card, have you tried moving them to internal storage?
To clear up some of the questions: The Atrix2 I have is absolutely Motorola Stock, I have some 15 apps on it, no games,. No Root, No Nothing.
I went to load XDA on the Phone, it started to load, gave me the first page, and I tried to scroll down to a different page, it moved about a 1/2 page and got "Stuck" stayed that way for about 2 minutes and then began to operate normal.
Whats the big deal about saying the Phone will get ICS? Understandable it takes time to get it all prepared, but say something. They (Motorola User Forum) are blowing the A2 off on the Forum, Nothing has been said about patches or fixes, the phone isnt even listed on the Motorola Update Page- (MB865)
They finally acknowledged there is a issue with the SD Card and suggested we move all Apps off the SD Card- I did so, but there has been no dialog as to whats wrong and when a fix can be expected. Im tired of "Toilet Bowl Excuses" given from Motorola, and their Techs are a absolute Joke, their better equipped to pick Bananas from Coconut Trees,(Everything goes to the Phillipines) than offer solutions of help for the Atrix2.
I have no experience with rooting or such, and if you mention XDA "Anything" on the forum, youll get threats of "Banned from Forum" (A Bunch of BS), also honestly, I really dont want to lose my warranty, and they (Motorola) have made it very clear that if you Mod the Phone in any way, (Including AT&T) you will violate the warranty. I really dont want to lose the warranty on the phone.
As stated earlier make sure you have no apps on the SD card if you don't have any on it and are still having problems you might have a corrupted card. Try reformatting your SD card. As far as warranty goes AT&T warranty is jack now and you have a one year manufacturer warranty anyways. Also try a couple of battery pulls. I know it may sound crazy but sometimes they help. Do a search here if there have been problems we have narrowed a lot of them down and had some pretty good success helping others out as well.
Thank you, I have done that already, and the apps stopped "Dissapearing", I guess along with the myriad of other issues as well, and the lousey camera results, my real issue is, When and How does this all get fixed, patched or whatever.
I received a PM from a Experienced Forum User, who stated, that, "ICS Android 4.0 will cure all these problems" The Problem is, No One is saying anything at all. I understand that it takes alot of work and preparation to put a New OS like Android 4.0 on a phone like the Atrix 2, however, saying nothing and doing nothing, doesnt help at all.
I see no harm in a statement alluding to the fact, that Motorola is Acknowledging the Problems (Hypothetically)... and rather than waste resouces trying to fix these issues, with patches, they are trying to ready Android 4.0 for the A2- which will cure most if not all the issues.
I dont think thats a unreasonable expectation. I paid for a Fully Operational Smartphone, not a "Broken" smartphone, that partly works. (Not trying to be arrogant)
Camera FX zoom from the market will help the camera out a lot. I have seen a lot of people return their phones due to the problems the A2 is having and if I was having the problems as well I'm sure I would've been pissed as well. But fortunately I havnt had a lot if them. Yes the tight lips from motorola can be disappointing and discerning but NONE of the manufacturers have slated a timeframe at which their phones would be upgraded. They have only listed devices on the upgrade path. Will the A2 get ICS, I think so but the truth is no one knows right now. But with all that said AT&T has been better then any service provider at getting the updates to their phones then any other out there . Really we are just playing a waiting game as us everyone else. Hopefully you can get all your problem's solved as I'm sure you are frustrated.
I am very APPRECIATIVE to you for your help, Do you know what the "Red Cross" is, (Like on the Ambulance or Helicopters from Mash) ? Let me explain....
When I Power Cycle the Phone, when it initially starts to reload everything, there is a Icon that will show itself momentarily, its a Square Gray box, next to the Battery Icon with a Thick Red Cross in it. Usually uou get a small red ciircle with a slash in it.
I posted on the Forum, but no one was able to give a clear answer including the manager. The Moment you menntion XDA, the Dogs of War come out, (The Volunteer Moderators) and threaten you with Hanging you until you stop wiggling!
A normal person would welcome any sound help and solutions, as the bottom line is a Happy Customer... In my book you folks run circles around the Moto Forum. Why are they so afraid of you folks.? If anything, XDA poses a great help to their customers.
In response to your last post, I agree with you, but I also feel in earnest based on whats recently occured from all the other Manufacturers, the least they could say at this point is, the Atrix 2 will get ICS 4.0. There is also a horrible issue with "dropping of the Data Connection" that is absolutely terrible. when switching from Wifi to Network. You have Blue, white, white, Wifi, 4G, Network signal icons.... If im in the house and switch from Phone idle to email or Plume, it becomes white, white, white, and slowly will swith to Blue, Blue, Blue, and then white, Blue, Blue ( The Icons ). it is a problem also with Hotspots, it will fail to log in, yet on Power cycle, it will log in to Hotspot without a problem. The error is, Cannot determine eligibility for hotspots, please call customer service-
Thank you and Happy Holidays to you, family and all on XDA!
I can def help you on the grey box with the red cross in it. I see this a lot when I'm at work as well due to the buildings I'm in and out of . Once I'm out if the building though reception comes right back. Sounds to me like you are in an area with poor cell service. As far as locking in though my phone does search sometimes when I'm around my house as well but I live in a very rural area. We've just recently gotten 3G in my area. So I've been really happy with the boost in speeds. Hope this helps some and you have a Happy Holidays as well!
2 important steps for a badly behaving phone
ItsaRaid said:
I am very APPRECIATIVE to you for your help, Do you know what the "Red Cross" is, (Like on the Ambulance or Helicopters from Mash) ? Let me explain....
When I Power Cycle the Phone, when it initially starts to reload everything, there is a Icon that will show itself momentarily, its a Square Gray box, next to the Battery Icon with a Thick Red Cross in it. Usually uou get a small red ciircle with a slash in it.
...
Thank you and Happy Holidays to you, family and all on XDA!
Click to expand...
Click to collapse
This hasn't been brought up yet, and I feel these two steps are very important especially on a new phone with very little done to it. If you cannot nail down misbehavior to any app you have recently installed, then I would:
1. do a factory reset (settings -> privacy setttings -> factory data reset). This will restore your phone (but not your SD card unless you check that box) to whatever the rescue image on your phone provides. It should be the same as what was shipped on the phone, though there are those who believe the system shipped with the phone is not trustworthy and they *always* do a factory reset on a new phone before using it.
2. return the phone to an ATT store and describe the problems and the factory reset. If a factory reset doesn't fix it, nothing will. If they won't swap out the phone for you, then call customer service and ask for a warranty replacement. Android phones are full of sample defects (individual devices that have problems) that you shouldn't even attempt to accommodate.
the red cross thing right next to the battery bar is normal it just means it hasn't found a signal yet to connect to. This happens every time you reboot a phone in a low signal area.
Call your ATT rep make sure that on their end that your phone is configured for 4G because they had mine configured for 2g for some odd reason.
I believe the blue icon means its active connection while white means its not active. I rarely use my data plan but my wifi icon turns blue when im using it then it turns white to gray when im not using it.
About hot spots no idea on that one ^_^ never used it and will never use it. People can eavesdrop on those connections
For 6 months, my Nexus 5 have been the best thing that happened to my life. But after the 4.4.3 update around Jun13, this display issue appears. Display keeps shifting upward in a continuous manner. For example, the keyboard is now in the middle, and the top part is below, it keeps flickering and moving. So I thought it may be a software bug since it coincided with the update (and no, I did not drop it). I tried all (factory reset, turn auto settings off, Developer options settings) to no avail. I contacted Google support and after a few emails, they told me to contact Japan support team. I don't know anyone from Japan. (Actually I do, but when he called them, the Google person couldn't speak English and my friend can't speak sufficient Japanese). (Note: A friend of another friend bought this phone from Google Store Japan)
So I thought, wth, let's open the back, maybe there're loose connections, like the battery or something. But now the adhesive is tampered with, a small dent in the case (due to the very strong adhesive) and the back does not pop completely back. One corner is a bit loose, so there's no fooling them that I have opened it.
I updated to 4.4.4 and new issue, the display is gone, just backlight. I managed to fix this eventually. Now I'm back to 4.4.2, and the display is still shifting. During bootup, Google logo is stable, but the next animation is shifting. Bootloader is stable, but sometimes it moves up a grid after I press a button. So I assume that the display moves when the system processes something.
So my conclusion now is that this is probably hardware/GPU issue. Or is it? My warranty is as good as void already since I can't communicate with Japanese, and since I opened the back, it really is void already. I have 2 immediate plans of attack: 1) flash a custom rom, if software issue; 2) buy a triwing screwdriver to check the back, if loose hardware.
Any thoughts?
You have answered your questions already m8.. If I were you, I would find someone who can speak Japanese and tell them to contact Google support and act as a interpreter.. I'm sure you will find someone in your workplace.
Since you've opened up the back and damaged the device to a point where it doesn't pop back, the warranty is gone most probably. But I would still contact Google first and then go-ahead with tampering the hardware.
- Sent from an IceCold Hammerhead!
tsuwariwarirap said:
For 6 months, my Nexus 5 have been the best thing that happened to my life. But after the 4.4.3 update around Jun13, this display issue appears. Display keeps shifting upward in a continuous manner. For example, the keyboard is now in the middle, and the top part is below, it keeps flickering and moving. So I thought it may be a software bug since it coincided with the update (and no, I did not drop it). I tried all (factory reset, turn auto settings off, Developer options settings) to no avail. I contacted Google support and after a few emails, they told me to contact Japan support team. I don't know anyone from Japan. (Actually I do, but when he called them, the Google person couldn't speak English and my friend can't speak sufficient Japanese). (Note: A friend of another friend bought this phone from Google Store Japan)
So I thought, wth, let's open the back, maybe there're loose connections, like the battery or something. But now the adhesive is tampered with, a small dent in the case (due to the very strong adhesive) and the back does not pop completely back. One corner is a bit loose, so there's no fooling them that I have opened it.
I updated to 4.4.4 and new issue, the display is gone, just backlight. I managed to fix this eventually. Now I'm back to 4.4.2, and the display is still shifting. During bootup, Google logo is stable, but the next animation is shifting. Bootloader is stable, but sometimes it moves up a grid after I press a button. So I assume that the display moves when the system processes something.
So my conclusion now is that this is probably hardware/GPU issue. Or is it? My warranty is as good as void already since I can't communicate with Japanese, and since I opened the back, it really is void already. I have 2 immediate plans of attack: 1) flash a custom rom, if software issue; 2) buy a triwing screwdriver to check the back, if loose hardware.
Any thoughts?
Click to expand...
Click to collapse
It is incredible, i have exactly the same problem and i did the same as tsuwariwarirap did. So if it is the same issue could be a kind of software problem? Or maybe all the nexus5 hardware will have issues with 4.4.3 or 4.4.4 ?
shevaperu said:
It is incredible, i have exactly the same problem and i did the same as tsuwariwarirap did. So if it is the same issue could be a kind of software problem? Or maybe all the nexus5 hardware will have issues with 4.4.3 or 4.4.4 ?
Click to expand...
Click to collapse
It's a hardware issue. A software update can't cause the flex cable or the display to go bad like that. If you have flashed back to fully stock and still have these issues, your only option is to replace the damaged parts.
Hi, do you mean this kind of issue
How did you solve this?!
Hi. I'm not your typical noob person, I simply haven't had an issue I couldn't find a solution for that required me to come to XDA in a very very long time.
Long story short, I got the Galaxy S8+ 5G tablet brand new from T-Mobile in less than a week.. immediately noticed issues with swiping/glide on both Samsung and Gboard keyboards(Gboard is my STRONG preference for a long time now)
This is brand new out of the box, before a screen protector was added or any apps installed. Still did all the standard trouble shooting - installed update, no dice. Force closed each keyboard, wiped cache and data on each keyboard, tried turning sensitivity off and on and.. no dice. Restarted into boot mode and wiped cache.. most of these things not really something that should apply to a brand new out of the box tablet except update and factory reset - both of which I did, neither of which, nor anything else has helped.
I even added a tempered glass screen protector thinking it's TOO sensitive, and even after that, and again trying to toggle sensitivity setting in the settings.. still just will not swipe.
I type this currently on my Samsung Galaxy S20 FE5G absolutely flawlessly. I can type without looking at the phone at all and type near perfect accuracy with just the occasional need to choose a different word in the suggestion bar.. that is using Gboard "glide". The tablet using Gboard bloating mode is almost an identical match to the size of this keyboard and would make it a nearly *perfect* way of typing just as quickly and accurately on the new tablet.. I understand that some of the accuracy comes from use of the keyboard and locally stored into but.. the tablet types gibberish half the time. If I push FAR harder than I should have to while gliding, a few words may work.
Called T-Mobile Saturday, had a warranty replacement sent(God I didn't want a refurbished device) because the only natural conclusion I could come up with is the digitizer has an issue, maybe during shipping.. etc. I don't know..
Got it last night, booted it up, this time I made them include a "invisible shield glass fusion+" screen protector which went on flawlessly and should have no effect on typing at all.. and it's got the same EXACT issue. Maybe a HAIR better, but still completely unusable in my opinion.
I want this for work, the tablet and this phone and a 4k Chromecast, with features like dex, second screen, etc.. there's just about no scenario I can think of where this WON'T be beneficial in any support scenario..
T-Mobile already wants to give me the tablet for free, I've had so many issues with them for so long they switched me to a "business select" package only certain managers can apply, and I get unlimited everything for each device at $25 per device.. forever. No matter how many.
No discounts for auto pay or mass numbers or.. just a flat number that beats the company I was going to switch to when I unlocked my phone 12 days ago.
But I've been a customer customer for 8 years and a T-MOBILE customer since before the first iPhone smartphone was released.. even a few years before that when the best phone you could get had a slide out keyboard and basic touch functions..
So they are supposed to be calling me within the hour, I expected to see numerous threads or posts about this issue, because clearly it isn't ME..
I find some other links I've tried fixes from like:
Strange Gboard bug temporarily breaks glide typing, here's how to fix it [Update]
Over the past 24 hours or so, users have started noting a strange issue with Google’s Gboard keyboard on Android,...
9to5google.com
And see this post of Galaxy phones describing exactly the same issue
https://www.reddit.com/r/GalaxyS22/comments/u8y4cz
and describing it happening with a specific update..
I've got 2 devices, the first is brand new and factory reset as of last night, has a glass screen protector, and the refurbished one in front of me with the same issue.. I've restored data so I can continue using it, but tried all the SAME fixes and nothing.. and T-Mobile is calling in 45 minutes or so.
Obviously I'd like to keep the brand new device rather than the refurbished one- but IS THERE A FIX, or anything I can do with them on the phone.. I got a Bluetooth keyboard and mouse and aftermarket case.. I can type using the keyboard obviously, but I typically can type WAY faster with Gboard the way I am on my phone right now..
I tried doing searches on XDA but it seems like their search functionality has changed for the worse in the years I haven't been here.. that or I can't find the advanced search and forum search I KNOW I used to use daily.. not in the app, the mobile page, or desktop version.
And because it isn't worth it's own post I'll ask one more question -originally I had them send me a Galaxy tab 7 FE 5G becauseb the S20 I'm using still works so well and it was only $100 if I added the line.. and it's just an oversized worse version of my phone.(but don't recall it having this issue now that I think about it) Which is why I'm here now with this tablet..
The problem created by that is I can't tell the pen for that tablet and the new one apart, and here https://m.gsmarena.com/compare.php3?idPhone1=11342&idPhone2=10922# it is showing the new one has less latency, Bluetooth, etc..
Part of the reason they are calling this morning is they were like "oh, just keep the Galaxy tab 7 for free, on us"
Me: "I don't want that oversized garbage, that's why I'm ordering the 8+!"
T-Mobile guy: "Oh, well then return the 7 and you can have the 8+ on us!"
Then I've been trying to get a shipping label for 11 days now, only to find out that he never put in the system that I wanted to return the device and he already voided out the equipment plan for it.. meaning I'm stuck with a tablet I don't even want- and can't tell which s-pen is supposed to be the better pen!
I mean, the chance I'll lose one is so high I won't return the pen and keep it as a backup.. but.. I'd still like to know how to tell the difference, when I attach either one it connects with no issue and I can't find anywhere that shows the pen type connected!
I'm so sorry this is so long, but like I said.. I normally do not need to come here and get my issues resolved myself, it's what I do for work.. and I haven't needed to root/rom a device in so long that I just kinda.. stopped.
(But I'm not going to lie, I got super excited when I came here and there seems to be the option to root/ROM and that it seems like a well supported device in that way! I've kind of dreaded KNOX because previously I never could.. but I'll look into that later once I fix my CURRENT issues..!)
Best I can do as far as pic of S-Pens https://photos.app.goo.gl/pfqKMiiG49L21gx7A