Hi everyone,
I have this bug with my Honor View 10 when I perform a call: in the moment I put the phone next to the ear the keyboard enter a freeze status, I cannot press anymore none of the buttons, neither the one to close the call (the red one). I can just take the control again by selecting the ongoing call in the pull-down menù.
The Honor support told me to wait for the next update but I am not so confident to solve the problem as they don't even know the issue itself.
Does anybody have the same bug? May a hard reset restore the issue?
Thanks everybody for the attention!
Carlo
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Hi everyone,
Im facing a very unique and highly irritating problem on my phone. I own a HTC P3350 (Love) handset with a built-in WM6.0. It was working fine till yesterday. Suddenly since this morning whenever i switch on my cell or get a msg or miss call, the dialer screen comes on. (Its as if the green dialer button is stuck, i checked if thats d problem, but that isnt the case).
I even restored my registry and stuff from an old backup i had made. Even that didnt help.
Is it a hardware or software problem? What should I do about it?
All suggestions are welcome. Please help me.
Welcome to forums
Perhaps a hard reset could help
Good luck,
@orb3000: i tried hard resetting too, twice actually. But the problem wasnt solved. Any more ideas??
another thought crossed my mind. What if i assigned some other action to the dialer button and see if it still persists?? i can then rule out if its the hard button problem.. Think it'll work??
The best way to know is testing it!
And what happen if you remove your SIM card? problem persists?
Ya it persists even if sim card is out. Im so frustrated that i'll start plucking my hairs in some time. If a msg is open when i switch it on, it starts dialing d no automatically. Its so damn problematic.
Will the company repair or do something about it? Its 8 months old..
Could it be a virus??
Sorry I dont know what else to recommend, but hopefully another more experienced member can give you better advice.
Be patient!!
oh.. thanks all the same..
can u do me a favour and try to boot the phone up wth the headphones plugged in???
no that didnt work either,,
i just hard reset my phone and i have removed the storage card from the slot. i have not restored from my backup nor have i synced yet. my phone is as good as new with no contacts or appointments. And now the problem has disappeared!! But that doesnt help coz at some point of time i'll have to restore my device which might bring back the problem.
are you using the ones that came with phone and do they double up as handsfree
my line of thought as i had a kaiser with a headphone fault were the wires that made the button to call work were faulty
this meant that everytime the headphones wires were twisted a certain way the dialer kept popping up and dialling numbers
so thgere fore if ur handsfree was connected and then the phone came up without dialer this would mean that there is a hardware fault
my only suggestions now is to flash to a different rom
if the problem persisits then its a hardware fault and youll need to contact vendor or seller
i just hard reset my phone and i have removed the storage card from the slot. i have not restored from my backup nor have i synced yet. my phone is as good as new with no contacts or appointments. And now the problem has disappeared!! But that doesnt help coz at some point of time i'll have to restore my device which might bring back the problem.
Hi everyone. Thanks for all your suggestions. But none of them seemed to work. I'll just write my problem in detail once again:
My phone - HTC P3350 (Love) with WM 6.0
ROM version: 3.17.720.3 WWE
ROM date: 21/01/08
Radio version: 02.94.90
Protocol version: 4.1.13.44
ExtROM version: 3.17.720.103
My exact problem -
1. Whenever i bring back my phone from stand-by mode by pressing power button, the green call receive button somehow gets pressed from the 'inside' and depending on what window is open the action takes place. For eg: if im on my today screen, the dialer screen opens up; if im on the dialer screen, the last dialed no starts getting dialed; AND THE WORST PART - if someone calls me when my phone is on stand-by mode, the call automatically gets received (coz the green cal receive button virtually gets pressed)!!
2. The super-added problem is that if i press the power button to put the phone into standby when im talking to someone, the speaker phone gets activated and then exactly 3 seconds later the call hangs up.
The problems are so weird and 'funny' that im getting to think its a virus doing all this.
What i tried doing -
1. i hard reset my phone and restored using sprite backup. The problem persisted.
2. So next i hard reset again and restored using PIM backup and restored only the contacts. The problem disappeared for a day but reappeared.
3. So i hard reset again and this time i didnt restore and i also removed my storage card. And now the problem has become unpredictable! It appears sometimes and sometimes the phone is completely normal.
Im trying hard to find a pattern as to when it appears for eg: whenever the battery is low; only during the evening, etc. I dont know but i've not found out any fixed pattern (which i expected if it was to be a virus)
My current status -
I disabled the 'Turn off device if not used for' option in Advanced Power settings. And i never put my phone on standby. I just use the device lock option. But the problem is that battery running out twice faster.
This has just temporarily treated the problem but the basic problem still remains....
hi,
sorry for this lengthy message. But pls, experts look into this.
my father was having an Imate jama 201. 3 yrs ago, he kept inside since it did not work properly for him. That time i did not know what the problem was. Now i have caught hold of that.
The phone switches on properly. The welcome screen is seen. If there is no Sim card, it displays a msg. When i put a Sim card, it displays the operator name as well as the G- GPRS symbol. But when i click the start button or any key, it operates very very slowly.
In the navigation buttons i can only press the down button to go down a menu, but that too, by pressing the left key along with it. The right selection button( long rectangle near back button,) does not respond when i click it. But if the phone back light goes out, the phone responds back by coming back again to the home screen, on clicking that button.
I dont know whether this is a software or a hardware problem. The phone, very rarely is able to work without any sluggishness. I am able to view the preloaded gifs and images in the pictures menu and even go to camera mode.
I am able to receive calls and messages, but since the buttons don't respond properly, i am not able to answer them. The ring tone is loud enough to hear when i get a call.
I have no important data in it, so i am willing to flash it irrespective of any data loss, if required.
I am ready to answer any of your queries regarding this issue.
Thanks in Advance
You should try to make a hard-reset!
actually, most of the keys in it wont work properly. You just press randomly some keys in it, only a letter appears. i am able to go till the hard reset menu, but not able to enter the number: 1234
Hi there,
Today I experienced a very odd issue with the touchscreen when in a call. I had to call some helpdesk to help me solve some issue with one of my subscriptions. During the call I had to choose options from a menu, so I switched to keypad. When prompted by the answering machine to put in a number I had a hard time doing that. It took me like 5 tries to get the touchscreen to respond to my input. Also I noticed that the 'Home' software button didn't work. Back button did work. Have any of you experienced this weird behaviour?
Info
MisiekFoxx said:
Hi there,
Today I experienced a very odd issue with the touchscreen when in a call. I had to call some helpdesk to help me solve some issue with one of my subscriptions. During the call I had to choose options from a menu, so I switched to keypad. When prompted by the answering machine to put in a number I had a hard time doing that. It took me like 5 tries to get the touchscreen to respond to my input. Also I noticed that the 'Home' software button didn't work. Back button did work. Have any of you experienced this weird behaviour?
Click to expand...
Click to collapse
this can be software bug
to make sure it s software or touch panel problem > Repair Firmware by PC companion app.
however u can test touch panel by using Xperia Diagnostic (Setting > About > Diagnostic)
if problem remains then take it to service center to replace ur device because faulty touch panel
:good:
MisiekFoxx said:
Hi there,
Today I experienced a very odd issue with the touchscreen when in a call. I had to call some helpdesk to help me solve some issue with one of my subscriptions. During the call I had to choose options from a menu, so I switched to keypad. When prompted by the answering machine to put in a number I had a hard time doing that. It took me like 5 tries to get the touchscreen to respond to my input. Also I noticed that the 'Home' software button didn't work. Back button did work. Have any of you experienced this weird behaviour?
Click to expand...
Click to collapse
Do you have an unlocked Z3 D6603 or from T-Mobile D6616?
Unlocked z3 from The Netherlanda
Geeks Empire said:
this can be software bug
to make sure it s software or touch panel problem > Repair Firmware by PC companion app.
however u can test touch panel by using Xperia Diagnostic (Setting > About > Diagnostic)
if problem remains then take it to service center to replace ur device because faulty touch panel
:good:
Click to expand...
Click to collapse
Nothing wrong with the touch screen, it's only a problem during phone calls. I have this too; makes voicemail pin number entry tedious.
Hi everyone!
I have a situation here. I have this old A106, i am using as a secondary phone. Upgraded it to lollipop 15-20 days back and since then something or the other is happening with the phone.
First was the proximity sensor, the screen would shut off right after i dial a number and wont come up unless i press the power button. The proximity sensor is not functioning at all i guess.
Secondly, since this morning, I am unable to receive any calls on my phone. The phone rings, I swipe it to the right but nothing happens and the icon comes back to the middle, and within a few seconds the call gets disconnected.
Tried factory reset/data wipe from recovery but it didnt fix the issue. Any help would be highly appreciated.
Thanks, Have a good day!
My Mi Note 10 updated to Android 11 with MIUI 12.1.3 and now when I get an incoming call, sliding up the button to answer the call doesn't work. The button sides up, the screen goes black for a few seconds, then the green button appears again, and sliding it up does nothing.
Someone else I know who has the Mi Note 10 had the same happen to them a few times.
Anyone else experiencing this? Any ideas how to fix it?
I should add that it's not just on the phone, but today I couldn't answer from my car's screen either. Pressing the Answer button on the car's screen could not make the Note answer the call.
I don't have the update yet, but often issues after updating can sometimes be fixed after resetting your phone.
A clean install is generally more stable than an updated one, so it's worth a try.
Good luck,
Oliver
MacGuy2006 said:
My Mi Note 10 updated to Android 11 with MIUI 12.1.3 and now when I get an incoming call, sliding up the button to answer the call doesn't work. The button sides up, the screen goes black for a few seconds, then the green button appears again, and sliding it up does nothing.
Someone else I know who has the Mi Note 10 had the same happen to them a few times.
Anyone else experiencing this? Any ideas how to fix it?
I should add that it's not just on the phone, but today I couldn't answer from my car's screen either. Pressing the Answer button on the car's screen could not make the Note answer the call.
Click to expand...
Click to collapse
Reset cache and data from the telephone app
joke19 said:
Reset cache and data from the telephone app
Click to expand...
Click to collapse
And working?
I just reset all the data, keeping my fingers crossed it fixes the problem.
Thanks!
Sadly, it keeps happening. It seems random, but about 40% of the time I keep hitting the answer button in the notification on top of the screen and nothing happens.
Or, the green Answer button will appear at the bottom of the screen, but when I slide it up, the screen goes blank and then the green button appears again. The call never gets answered.
Similarly, when I dial out, many of the calls would ring once and then it cuts off.
It's really frustrating. I am using Google-Fi.
The same is happening with me.
It happens when you're not connected to the wifi. It's a bug related to mobile data, when the mobile data is turned on you cannot receive calls neither decline them.
I have tried clearing data of dialer app, but it only works for a little time, then the bug again starts to act up.
The main bug is only for when you try to recieve or decline the call with sliding, you can answer the call from notification shade.
Solution: A temporary solution i found is when you're getting a phone call, turn off you mobile data then you can answer the call.