Scratches + toothbrush=? - Google Pixel 3 XL Guides, News, & Discussion

FYI... Here is a link that may be of interest to those who are wanting to know a little more about the much discussed scratches on the etched glass. https://www.youtube.com/watch?v=so4HSVnNZQo
Cliffnotes... Erica scratchifies the back of her phone and cleans it up with soap, water, and a toothbrush. Scratches are indeed gone.

krabman said:
FYI... Here is a link that may be of interest to those who are wanting to know a little more about the much discussed scratches on the etched glass. https://www.youtube.com/watch?v=so4HSVnNZQo
Cliffnotes... Erica scratchifies the back of her phone and cleans it up with soap, water, and a toothbrush. Scratches are indeed gone.
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Click to collapse
Yeah, recent videos have given me more confidence about the resilience of the back glass.
What's odd is that JerryRigEverything ran the phone through his test and concluded that the back scratches very easily from "coins and keys", which is clearly wrong. Normally I trust his videos but now I'm left shaking my head at his conclusions.
His video:
https://www.youtube.com/watch?v=sD1nfDauiaI

I watched it as well; I almost can't blame him (or anyone) for thinking it's scratched. We all know what scratches look like and don't normally expect they're going to need further examination to verify that conclusion. I do have to agree that he should have gone a little further than he did because his videos specifically focus on durability. Gonna be in the business of making that call you need to get it right.
I would have put mine in a case no matter what for drop purposes but Its good for us to see I don't need to swaddle it in a down comforter from the moment it comes out of the box until i can get it in one.

sn0warmy said:
Yeah, recent videos have given me more confidence about the resilience of the back glass.
What's odd is that JerryRigEverything ran the phone through his test and concluded that the back scratches very easily from "coins and keys", which is clearly wrong. Normally I trust his videos but now I'm left shaking my head at his conclusions.
His video:
https://www.youtube.com/watch?v=sD1nfDauiaI
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The best part though is if you look in Erica's comments on that video. Both JerryRigEverything and MKBHD both comment to say they were both shocked and impressed.

krabman said:
I would have put mine in a case no matter what for drop purposes but Its good for us to see I don't need to swaddle it in a down comforter from the moment it comes out of the box until i can get it in one.
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Agreed. This is making me feel much better. I have a screen protector and a Spigen TPU case awaiting my phone's arrival today (come on Fedex!!). However, after seeing the initial reviews of easy scratching, I was going to leave my phone boxed up until my DBrand skin (for extra protection between the phone and case) arrived. But now, I'm just going to throw the phone in the case, install the screen protector and call it good. I'll still install the DBrand skin when it arrives but I'm no longer terrified of getting permanent scratches between now and then.

Omeris12 said:
The best part though is if you look in Erica's comments on that video. Both JerryRigEverything and MKBHD both comment to say they were both shocked and impressed.
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Didn't peruse the comments, good find!

Related

Hate my InvisiShield!!

So here in Las Vegas there is a Zagg store. Based on everyone's recommendation I decided to get a Zagg InvisiShield for my phone. I picked up 2 or 3 of the demo phones and was like hey this doesn't feel stick or tacky like everyone said it would!
So i look at the prices:
Zagg Full Body Skin $21
Installation $12 includes free Zagg microfiber bag.
So I decided to say OK, Ill let them install it so if they screw something up they can fix it on the spot. The fate of my phone is in their hands. I go to the counter and they tell me come back in 30 minutes.
So i am roaming around the mall, spending money on other crap I don't need. 30 minutes later I go back and pick up my phone. The moment I pick it up i am like WTF! Phone feels like its wrapped in a used condom!
I ask the sales associate why it doesn't feel like the "demo" phone and he goes ohhh that's the wrong one out there. That phone was put out there to show all the scratches on it. I go grab the demo phone and go dude where are the scratches on this thing!! There were none I was FURIOUS!!!!!!!!!!
So needless to say I have this $40+ dollar Zagg POS on my phone and I am really hating it, but I cant bring myself to tear it off and lose my $40. I don't know what to do.
Things I immediately noticed for those of you who want to know what to expect from a Zagg InvisiShield.
1. Tacky Tacky Tacky - Phone feels like it wrapped in a used condom
2. Screen Resolution - This thing KILLS the look of the screen. Looks like a TV wrapped in Saran Wrap
3. Exposed corners - the skin doesn't even cover the corners of the phone. If on an you drop it on a corner edge you will dent the case easily
4. Feel - The edges of each individual piece don't line up properly on the phone, the screen protector is off to one side a little and the other pieces on the skin don't line up. This makes it so the edges of each piece you can really FEEL. It really ruins it.
5. The edges also give the edges of the touch screen a rough edge that you can easily see over the black sections of the digitizer.
I will try and get some photos tonight of everything I am talking about. All in all i am VERY unhappy with the Zagg.
So the question is do I take it off and deal with no protection, or say screw it and leave it on?
As for the way the screen looks and the tackiness, that will change over time. The screen should clear up in a couple days. The tackiness goes away the more you handle the phone... the oils from your hands will change the feel over time and make it very smooth in comparison to what it feels like right now. On my G1, I can honestly say it took a few weeks of normal use and the tackiness was gone... you just have to give this time.
As for the edges and corners... well that's why I would personally go for the BSE skin... they did a much better job of covering the corners properly. If the installation on some of the pieces is out of alignment, I'd take it back and tell them to redo it properly.
There would be no way for them to actually DO that. Looking at the piece you can clearly see some are too small for the areas they are trying to cover.
Ill give the skin a few weeks and see how it feels.
For those of you interested here are some photos from the other thread that explain what I mean PERFECTLY
http://adambuckeridge.com/nexus-one/zagg-nexus-one
Well, as far as the screen protector size... EVERY stick-on protector is short. I'm guessing they all used the same template before the phone came out and are too lazy to change it.
I thought it was supposed to be invisible?
On all my previous phone, 4 so far, i used Invisible Shield, all installed on my own, and had always recommended it frens. So naturally i ordered InvisibleShield before i ordered my N1.
Previously InvisibleShield shipping was fast, this time round Nexus One came first and the shield came nearly 2 weeks after that. I never use the phone till the shield came, since i still had my old phone.
The InvisibleShield was PITA to install, the corners was not covered (as usual), the fit sucks!, Alot of big gaps here and there, i tried installing it 4-5 times, no matter how i tried i was not happy with the fit and quality.
So i return them for a refund, I needed a skin badly so i google around and read on several forums to find a better replacement.
I found BestSkinsEver, read alot of gd reviews on it, but was skeptical since the price was way cheaper then other full body skin out there.
When it arrives, i was abit disappointed. It came in a small envelope, whereas Zagg came with cardboard box with application pad and stuff. So i followed the online instruction on how to install BSE, i was amaze at how easy it was to install!
Other then mixing your own application liquid, the fit was great. I installed it once and it fit perfect!!! Very minimal bubbles, all the corners were covered!!! I did not use the screen protector though, since i prefered matt ones, easier to use Swype with.
Its been more then a month since i used BSE, still looks great. Corners not lifting, no signs of dirt trap on the sides, a prob i use always have with Zagg.
I highly recommend BSE, cheaper, fits great, cover corners, easy to install and also very enviromental friendly shipping package.
ur meant to leave it overnight after applying the skin
jcohenlv said:
So here in Las Vegas there is a Zagg store. Based on everyone's recommendation I decided to get a Zagg InvisiShield for my phone. I picked up 2 or 3 of the demo phones and was like hey this doesn't feel stick or tacky like everyone said it would!
So i look at the prices:
Zagg Full Body Skin $21
Installation $12 includes free Zagg microfiber bag.
So I decided to say OK, Ill let them install it so if they screw something up they can fix it on the spot. The fate of my phone is in their hands. I go to the counter and they tell me come back in 30 minutes.
So i am roaming around the mall, spending money on other crap I don't need. 30 minutes later I go back and pick up my phone. The moment I pick it up i am like WTF! Phone feels like its wrapped in a used condom!
I ask the sales associate why it doesn't feel like the "demo" phone and he goes ohhh that's the wrong one out there. That phone was put out there to show all the scratches on it. I go grab the demo phone and go dude where are the scratches on this thing!! There were none I was FURIOUS!!!!!!!!!!
So needless to say I have this $40+ dollar Zagg POS on my phone and I am really hating it, but I cant bring myself to tear it off and lose my $40. I don't know what to do.
Things I immediately noticed for those of you who want to know what to expect from a Zagg InvisiShield.
1. Tacky Tacky Tacky - Phone feels like it wrapped in a used condom
2. Screen Resolution - This thing KILLS the look of the screen. Looks like a TV wrapped in Saran Wrap
3. Exposed corners - the skin doesn't even cover the corners of the phone. If on an you drop it on a corner edge you will dent the case easily
4. Feel - The edges of each individual piece don't line up properly on the phone, the screen protector is off to one side a little and the other pieces on the skin don't line up. This makes it so the edges of each piece you can really FEEL. It really ruins it.
5. The edges also give the edges of the touch screen a rough edge that you can easily see over the black sections of the digitizer.
I will try and get some photos tonight of everything I am talking about. All in all i am VERY unhappy with the Zagg.
So the question is do I take it off and deal with no protection, or say screw it and leave it on?
Click to expand...
Click to collapse
100% spot on.
I just bought the screen shield part, and it looked like goat crap, and it wass tacky as hell. The fit was poor because it's too floppy to align, the bubbles that are supposed to go away after 24 hours didn't and there were areas around the edges that didn't stay down.
I hated it, ripped it off the phone after the 25th hour and I'll badmouth those crappy shields for the rest of my life, or until I can't remember what a Nexus One was anymore. A warranty of a lifetime replacement of goat poop is worthless to me. It was a complete waste of my time and money.
I ended up buying a Seidio case for it - it's nice and easy to remove. I will look into another brand of screen protector. I don't care if they don't last forever - if it goes a day without looking like crap it's way ahead of a Zagg. I guess when it looks that bad to begin with, you can't really tell when it's degrading too easily.
Bottom line - and I have seen a lot of them since, is that they are ALL tacky, they ALL look like crap and the ALL introduce tons of artifacts to the screen.
Buyer beware - there is no money back on these.
jamesyb0i said:
ur meant to leave it overnight after applying the skin
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I did. It was still an awful pile of crap on my screen after 24 hours - and I let it sit. It was the first time I didn't have to charge a battery in a while.
rotohammer said:
I thought it was supposed to be invisible?
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That was a joke, right?
Meh. Zagg makes good products overall... But the FIT on the N1 is absolutely atrocious. I will gladly buy a custom zaggskin if they can get a proper fit... I just emailed them to request information on possible plans to change their design for better corner coverage, or any other options they might be able to offer.
I'm not expecting anything in regards to getting a skin from them... But I'll hope nonetheless. (I would buy BSE, but I'd REALLY love to have a custom design if Zagg can answer my request.)
uansari1 said:
As for the way the screen looks and the tackiness, that will change over time. The screen should clear up in a couple days. The tackiness goes away the more you handle the phone... the oils from your hands will change the feel over time and make it very smooth in comparison to what it feels like right now. On my G1, I can honestly say it took a few weeks of normal use and the tackiness was gone... you just have to give this time.
As for the edges and corners... well that's why I would personally go for the BSE skin... they did a much better job of covering the corners properly. If the installation on some of the pieces is out of alignment, I'd take it back and tell them to redo it properly.
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Should and does are two different things. I've seen lots of them on iphones, and they all look like crap, all of them with some bubbling under gooey, sticky plastic and no small amount of screen distortion. After I bought mine, I inspected installations of Zagg at Best Buy where I bought it - guess what? There were about a half dozen of them on test phone and they were all tacky. According to the resident geek, most of them were on there for well over a couple of weeks. The tackiness may diminish somewhat over time, but it will never be gone. Anyone who says otherwise is full of it.
I think the reason these are so over-hyped is because people feel like they were fools for spending upwards of $15.00 for a cheap chunk of stamped plastic that performs so poorly, so they promote them instead. What a crock.
I bought one for my Zune 120 and installed the back and didn't bother installing the rest of it. Ended up taking it off the back. I will never buy any more of these "cover all" device covers again.
another thing that that might not be evident right away is that crud sticks to the outer edges of these types of screen protectors i had this on two non touch screen phones and didn't mind it except for the gummy crap that i'd be peeling away from the edges all the time.
attn1 said:
Should and does are two different things. I've seen lots of them on iphones, and they all look like crap, all of them with some bubbling under gooey, sticky plastic and no small amount of screen distortion. After I bought mine, I inspected installations of Zagg at Best Buy where I bought it - guess what? There were about a half dozen of them on test phone and they were all tacky. According to the resident geek, most of them were on there for well over a couple of weeks. The tackiness may diminish somewhat over time, but it will never be gone. Anyone who says otherwise is full of it.
I think the reason these are so over-hyped is because people feel like they were fools for spending upwards of $15.00 for a cheap chunk of stamped plastic that performs so poorly, so they promote them instead. What a crock.
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Ok, then allow me to clarify. It DOES clear up if you install it properly. I've been using Zagg or Zagg-like products since I had my T-mobile Dash. It's just like installing window tint... if you're completely haphazard with it, it will look like crap. But in all the ones I've applied, they've all LOOKED great, aside from the orange peel effect that's evident on just about all the skin-type products. The best that I have used thus far is Clear Protector. I've had their screen protector on my G1 for almost 9 months and it looks perfect still.
Also, it (and the others) was tacky coming from just the glass screen at first. Over time the CP on the G1 has gotten MUCH smoother and less sticky. I suspect a small amount of this change is really just me getting used to the film and forgetting how smooth the glass is on its own (I remember when I took the last Zagg off my G1 prior to the CP and being surprised at how much more slick it felt), but I have compared it to one of my fresher installs and there's a noticeable difference.
Anyway, my main point is that you're right about the tackiness never completely going away, but wrong about the screen looking like crap after the install has settled. If it still looks like crap after a few days, then the installer screwed up.
uansari1 said:
Anyway, my main point is that you're right about the tackiness never completely going away, but wrong about the screen looking like crap after the install has settled. If it still looks like crap after a few days, then the installer screwed up.
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Well, it's evident that it's pretty damn easy to screw up, because every installation I have seen looks screwed up. Even if there were no bubbles, the screen look mottled and distorted. And if you look closely enough, there are always bubbles.
As far as my own experience goes, I didn't just "haphazardly" apply it - I followed the directions supplied with it to a T.
That "orange peel effect" you refer to is NOT on all screen protectors - this isn't my first go 'round with screen protectors.
The Zagg product is just a lousy, crappy, overpriced, poorly engineered product, and I don't know how anyone being objective could think otherwise. The fact that a company provides no avenue for refund is very telling about their product. Effectively, there is no satisfaction guarantee - a guaranteed lifetime supply of goat dung isn't satisfaction.
uansari1 said:
you're ... wrong about the screen looking like crap after the install has settled. If it still looks like crap after a few days, then the installer screwed up.
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Uh, can I point out here that "looks like crap" is completely subjective? You may have been happy with it but I was never very happy with mine. The fact is the thing is not completely "invisible" - the orange peel effect is very noticeable and it's going to be up to each individual user to determine how acceptable that is. I thought it looked like ass, myself.
Frankly, I was just thoroughly unhappy with the Zagg Invisible Shield. The whole-body protector was utter sh*t, with the corners peeling up left and right, and gunk getting under all the corners making them impossible to stick back down (not to mention the large gaps at the corners), and even the screen protector got lint and dust under the edges, bubbling it up. It wouldn't be so bad if it weren't so outrageously expensive and unable to be removed and re-applied.
attn1 said:
Well, it's evident that it's pretty damn easy to screw up, because every installation I have seen looks screwed up. Even if there were no bubbles, the screen look mottled and distorted. And if you look closely enough, there are always bubbles.
As far as my own experience goes, I didn't just "haphazardly" apply it - I followed the directions supplied with it to a T.
That "orange peel effect" you refer to is NOT on all screen protectors - this isn't my first go 'round with screen protectors.
The Zagg product is just a lousy, crappy, overpriced, poorly engineered product, and I don't know how anyone being objective could think otherwise. The fact that a company provides no avenue for refund is very telling about their product. Effectively, there is no satisfaction guarantee - a guaranteed lifetime supply of goat dung isn't satisfaction.
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While I agree, Zagg isn't the best out there, I can guarantee there are at least a couple that are worse! Anyway, there is enough competition and alternatives to never have to buy either of those brands, including Zagg.
binary visions said:
Uh, can I point out here that "looks like crap" is completely subjective? You may have been happy with it but I was never very happy with mine. The fact is the thing is not completely "invisible" - the orange peel effect is very noticeable and it's going to be up to each individual user to determine how acceptable that is. I thought it looked like ass, myself.
Frankly, I was just thoroughly unhappy with the Zagg Invisible Shield. The whole-body protector was utter sh*t, with the corners peeling up left and right, and gunk getting under all the corners making them impossible to stick back down (not to mention the large gaps at the corners), and even the screen protector got lint and dust under the edges, bubbling it up. It wouldn't be so bad if it weren't so outrageously expensive and unable to be removed and re-applied.
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I agree with your initial comment... and on a continuum of various subjective outcomes, I'd hardly say Zagg looks like crap. Ghost Armor is the worst I've found....yellowing after only a couple months. I'm sure others are also pretty crappy in comparison since the number of knockoffs is staggering. That being said, there are many products superior to the Zagg as well. Clear Protector, PhantomSkinz, BSE, etc.
I should clarify, contrary to what it seems you guys think, that I was never totally happy with the InvisibleSHIELD. I much preferred the Clear Protector on my G1...and on my N1, I am thoroughly happy with the dcmugen88 static screen protectors. So if I came off as a gung-ho Zagg fan... I'm not. I do think they're overpriced (seriously, $15 for just a screen protector is retarded), and there are better alternatives for less.
The point I was trying to get across, which everyone seems hellbent on disputing is that how good you are at installing makes a difference, sometimes all the difference. I can install at least the screen protector portions of these skin-type products with my eyes closed and the next day you won't even see them on there...I'm sure others can too cuz it's not rocketscience. On the other hand, I'm sure some of you don't have the patience or skill to get it looking that good either... just the way things are. That's all I'm saying. Anyway, if you guys want a great screen protector, I've been saying for over a month to go with dcmugen88... exactly the same as the Seidio product at a fraction of the price...or if you want a skin, get the BSE (Best Skins Ever) product. Paul22000's installation pics are proof positive that it's the best skin for our phones.
Well, I stand corrected. Evidently, there is an avenue for a partial refund. I say partial because the buyer is on the hook for shipping the entire package back to Zagg, and that's not free. You also need to get it done within 45 days and have your original sales receipt.
In the end, you can get SOME money back in exchange for a boatload more effort than it's worth. Still, I'd rather give the post office some money and Zagg zip, zilch, nada - so I'll be enduring the aggravation of the pursuit of a refund on general principle.
Update: After two days, I got an email back from Zagg effectively saying they don't refund items they didn't sell directly. This is not a returnable item from the retailer I bought it from - so I am back to getting even more camel dung for my money - or nothing. I choose nothing and a lesson learned.
attn1 said:
That was a joke, right?
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Of course, but but someone was bound to say it.
rotohammer said:
Of course, but but someone was bound to say it.
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Well, you forgot to say "bazinga!"
Ok so its been 4 days ......
Case is still Tacky, not as bad as day 1 but still tacky!
Orange peel effect on the screen has not cleared up!
Dust and gunk are starting to build up on the edges and its been in the micro fiber bag since I bought it..... what a POS.
If you say the orange peel affect is from "poor installation" I will laugh my butt off. This was installed BY A ZAGG REP IN A ZAGG STORE! So don't give me crap about "poor installation"
I have decided to make a compromise on this. I am going to keep the full body and just replace the screen protector portion of it. I cant stand the way it affects the way it makes the screen more difficult to type on. So now I am looking for a good CLEAR screen protector.
Any recommendations?

Seidio Surface scratched my phone [EDITED: PICTURES INCLUDED]

I received my Seidio Surface case on Wednesday. At first, I was really excited. The case has a nice finish and good build quality. However, yesterday I decided to take the case off to clean my phone and I saw the four corners of the phone very deeply scratched. The bezel also has some scratches.
Before someone says it's because of debris and dust that gets in the case, I am pretty sure that I cleaned the case very well and dusted if off with a can of compressed air. The scratches were definitely caused by the case.
I am deeply disappointed with Seidio and their product. This piece o junk that costs almost 40 bucks was meant to protect my device, yet it did the opposite.
EDITED: Here are the pictures:
THESE PICTURES ARE THUMBNAIL LINKS TO THE ACTUAL SIZE PICTURES. MAKE SURE YOU VIEW THIS THREAD USING A BROWSER, NOT THE XDA APP (AS IT WILL ONLY DISPLAY THE ENLARGED PIXELED THUMBNAIL)
i had mines for 2 months and no deep scratches only on the side bezel maybe 1 or 2, but that is due to me taking case on and off tryin to take out battery and messing around with it. The case looks good doesnt feel cheap or look cheap like other cases like tpu or wateva silicone cases. And i really dont care about scratches on side bezel or corner im more worry about me dropping my phone and screen getting cracked!!! i dropped my phone with the Seidio case on like 5 times and no damages at all.
sorry to hear that. I have experienced scratches by cases before, that's why I don't use hard cases anymore. THe only cases I would go for is silicone and TPU. Even with my Motrola xt720 TPU hard case, it still gave micro-scratches on the phone.
The whole point of getting a case for me was preventing scratches, since I hardly ever drop my phone. Seidio sucks.
Sent from my LG-P999 using XDA App
donatello88 said:
I received my Seidio Surface case on Wednesday. At first, I was really excited. The case has a nice finish and good build quality. However, yesterday I decided to take the case off to clean my phone and I saw the four corners of the phone very deeply scratched. The bezel also has some scratches.
Before someone says it's because of debris and dust that gets in the case, I am pretty sure that I cleaned the case very well and dusted if off with a can of compressed air. The scratches were definitely caused by the case.
I am deeply disappointed with Seidio and their product. This piece o junk that costs almost 40 bucks was meant to protect my device, yet it did the opposite.
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Sure! and I bet you have a product to push, right? I have owned the sedio case for two weeks. I take it off and replace it with ease. It's not the best case for safety but it is definitely a quality product best for overall look of the device. I HAVE NOT HAD ANY PROBLEM AT ALL.
jokyla said:
Sure! and I bet you have a product to push, right? I have owned the sedio case for two weeks. I take it off and replace it with ease. It's not the best case for safety but it is definitely a quality product best for overall look of the device. I HAVE NOT HAD ANY PROBLEM AT ALL.
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What do you mean product to push? If you think I'm trying to lead people not buy Seidio, you are right. But as you mentioned, it appeared to be the best choice in the market at the moment. I'm just posting my experience as a user, if you wanna have a chance of getting your phone scratched, then go ahead and use a Seidio case. However, I feel at least obligated to share my experience and warn others in the G2x community about bad products that I have had experience with. Contrary to you who seems to be a selfish kid.
the whole point is ur saying its terrible its bad etc..., but i dont see ppl complaining about it. I guess if your a clumsy person then u shouldnt get a seidio case is that what your saying? i mean can u show us a picture. I mean if its a little scratch then i dont really care....i think ppl buy cases for 2 reason #1 Protect the phone #2 YOUR CASE MUST LOOK AWESOME!!!!!
TPU CASES LOOK GARBAGE I went thru 2 of them
kookoomang said:
the whole point is ur saying its terrible its bad etc..., but i dont see ppl complaining about it. I guess if your a clumsy person then u shouldnt get a seidio case is that what your saying? i mean can u show us a picture. I mean if its a little scratch then i dont really care....i think ppl buy cases for 2 reason #1 Protect the phone #2 YOUR CASE MUST LOOK AWESOME!!!!!
TPU CASES LOOK GARBAGE I went thru 2 of them
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I will take a picture and post here, but first I need to get a camera. By Friday it should be posted. Now, if you doubt what I'm saying, just google "seidio scratch phone" without quotes. You will be surprised in knowing that I'm not the first one to experience this. Again, I may be the first one to actually post my experience with the G2x and the Seidio case. If I know something, why not share with others?
Sent from my LG-P999 using XDA App
The inner edges of the cases are curved in too much. So over time, it will cause minute scratches.
Immediate fix would be to sand it down a little.
Here's a pic of one of the corners. That mark is exactly where the cases inner edge is. So no, the OP is not making this up.
GideonX said:
Here's a pic of one of the corners. That mark is exactly where the cases inner edge is. So no, the OP is not making this up.
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Thank you for the picture GideonX. On my phone, is much worse. The corners have been heavily scratched by the case. I will post pictures soon. I have already contacted Seidio but they have not answered yet. I was so pissed with it that I have thrown it in the trash.
Sent from my LG-P999 using XDA App
Idk if it's your camera or just horrible compression, but your pics are so blurry, I can't see a dang thing.
Sent from my Ultimate G2x using XDA Premium App
Wow, that Seido case sucks. Pictures easily the rub and vibration damage.
F0rgiven said:
Idk if it's your camera or just horrible compression, but your pics are so blurry, I can't see a dang thing.
Sent from my Ultimate G2x using XDA Premium App
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They are thumbnails. You have to use your browser to be able to click on them and see their real size.
Sent from my LG-P999 using XDA App
I just got mine. It fits really nice and snug. I can't even see how vibration could cause marks like that. The only problem for me is that now I want a case for my case...because it looks soooo damn nice.
mmapcpro said:
I just got mine. It fits really nice and snug. I can't even see how vibration could cause marks like that. The only problem for me is that now I want a case for my case...because it looks soooo damn nice.
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Check back in about two weeks. Obviously if you just got it, you aren't going to see this problem yet.
I can confirm that the case has done the same thing on my phone, but not as badly as OP. Still, I'm really bothered by it. Went back to my 4 dollar TPU case and not too happy about it.
Sent from my Xoom using XDA Premium App
Thanks for the heads up, I removed my case to check for scratches, but there were none. I've had the case for about 2 weeks now. To the people who have scratches, do you use vibration? That may be the problem because I rarely use vibration and I have no scratches at all
Vertiginouz said:
Thanks for the heads up, I removed my case to check for scratches, but there were none. I've had the case for about 2 weeks now. To the people who have scratches, do you use vibration? That may be the problem because I rarely use vibration and I have no scratches at all
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Click to collapse
You're welcome. I'm happy that I'm able to warn people before their phones get scratched like mine did. I did have vibration on just for a couple of hours when I was in a meeting. Besides that, vibration was off the whole time.
Sent from my LG-P999 using XDA App
Yes, vibration was used.
Seidio has still not replied to the tech support inquiry regarding this.
donatello88 - you hear anything from them?

Ok, talk me out of buying this: Rhino Shield.

http://www.kickstarter.com/projects/1081571316/rhino-shield-the-impact-resistant-screen-protector
I have said before that people who think the Nexus 4 is fragile are just irresponsible and don't know how to mind their phones...
... then I dropped the phone in my backyard. On grass. While in a TPU S-case. The screen cracked and the digitizer was unresponsive.
$120, a toolkit, and a YouTube video later; I've got a repaired phone. When I leave my house, my phone always rests in a case, whether S-case, Poetic Palette, or Poetic Slimbook. And these cases always add a noticeable amount of bulk.
I'd love to be able to use the phone caseless, but I don't want to shell out another $120 and spend another evening replacing the screen.
So... I'd be very grateful if someone would please explain to me why I shouldn't buy this. Tell me why it doesn't provide drop protection. Or that the phone would still break from a 5 foot fall into concrete. Tell me that the coverage means nothing and that edge protection is necessary if the event of a drop.
Or... you can tell me that this screen protector provides as much protection as the Poetic Palette/Rearth Ringke
I'm only asking for real advice, because I really want to go caseless, and if the Rhino Shield provides adequate drop protection, I will. 2x0.29 mm isn't too thick (0.58 mm for our slow friends) and is certainly thinner than any case possible.
P.S. If the Kickstarter is cancelled, everyone gets their money back (no scam).
I have a question.
when your phone dropped (with the S TPU) you didn't have any screen protector on?
shmizan said:
I have a question.
when your phone dropped (with the S TPU) you didn't have any screen protector on?
Click to expand...
Click to collapse
I did not have a screen protector on.
More and extraneous detail: I had just gotten the phone replaced, as my first N4 had a faulty radio that consistently dropped cellular data. With my replacement, I left the packing film on the back, but removed the front film.
When I dropped the phone, it landed on it's back. Somehow, only the front cracked. The back remains pristine, though I have since removed that packing film.
there's your answer. put the film back on. you're welcome.
azik said:
there's your answer. put the film back on. you're welcome.
Click to expand...
Click to collapse
I'm not sure if you're being facetious or you truly don't understand the point of my thread...
This Kickstarter is for a very durable screen protector that appears resilient against single point impact. However, I don't know how it fares against an actual drop. I'm particularly interested in how it would do against concrete.
I'd be very interested in using my phone without a case, and this specific screen protector boasts significantly more protection than a standard screen protector. Watch the video. Spoiler: a 255g ball bearing is dropped from 48cm onto a Gorilla Glass 2 panel with Rhino Shield and escapes intact. The same bearing is then dropped from a mere 9cm onto the same glass panel which is now using a "standard" screen protector. This time, the screen cracks all over.
However, someone who has more experience in industrial design or phone durability may be able to dispel the Rhino Shield claims. Maybe their test was not representative of an actual drop. Maybe edge protection is far more important.
One thing is certain about your advice... I'm not going to heed it!
Edit: this video is a more direct comparison, using a real phone this time. It seems very impressive, but I'm still concerned about hire important edge protection is in the case of a real world drop. http://www.youtube.com/watch?v=Jk70XEYk53Y
Edit 2: this video actually had drop results and they seem promising. I'm going to bite the bullet and get one. I'll try to remember to update this thread in the future if my phone breaks. If I don't, assume it hasn't! http://www.youtube.com/watch?v=humEMjHElG0
so basically it's a product similar to wrapsol and ~5 $ cheaper
I was joking actually but thanks for the info
AW: Ok, talk me out of buying this: Rhino Shield.
That would be seriously nice if the Kids were playing on my Device!
Gesendet von meinem Nexus 4 mit Tapatalk 2
shmizan said:
so basically it's a product similar to wrapsol and ~5 $ cheaper
Click to expand...
Click to collapse
Ahh, now there's a helpful post. I looked up Wrapsol protectors and found this review on Amazon:
the product was delivered very quick almost 5 days faster than expected. I bought this product on amazon since they stopped selling them in my local walmart. Couldn't be happier the full screen protector is the way to go since you get full protection with minimal size increase. I have dropped my phone probably over 150 times over the past year with this wrapsol full screen protector on it and it has yet to crack any of those times (including tile, terrazzo, and concrete).
Click to expand...
Click to collapse
I've looked at the other reviews, for all kinds of iPhones, and found that Wrapsol protectors stretch over time. I really hope this doesn't happen to Rhino Shield, but I'll just make them give me a new one if that happens. I mean, it would be pretty messed up if you got a screen protector, and after a year it misaligned to the point of function loss.
I saw a post today (on another forum) about someone dropping a nexus 4 with wrapsol on it- he got out of a car and forgot the phone was on his lap, and he says the screen shattered at 3 different places.
in my opinion, these types of screen protectors may help as long as the phone doesn't fall on one of its corners.
Amazer already has one of these
http://www.amzer.com/Amzer-ShatterProof-Screen-Protector-Front-Coverage-P95221.htm
http://www.youtube.com/watch?v=Hsxl1bRTldo
their brick test is incredible...
however, the rhino is about half the price
I'm not sure how similar the rhino shield is compared to invisible shield but I've been using that on all my phones for a long time and can tell you that even on corner drops I have not had a single cracked screen. I got the full body shield installed by the guy at the mall selling it for $35. I think you can buy it without someone installing it for less.
Sent from my Nexus 4 using Tapatalk 2
a-a said:
their brick test is incredible...
however, the rhino is about half the price
Click to expand...
Click to collapse
Again, I'm quite skeptical about the rigor of these companies' testing methods. I just don't feel like the hammer and bricks tests represent real life hazards to phones. They should perform a drop test onto a hard surface, and repeat dropping until the glass shatters or they show that the screen protector really is shatterproof. I'd love to see a worst case scenario from a set of 100 trials.
From what I see if specs, Rhino is at least 50% thicker than similar shatterproof film. I just wish Rhino would release chemical info of the polymer that used
I already gave Rhino Shield my USD$24, though.
I think I am in for one
I am waiting at home for the Fed Ex truck to arrive with my repaired Nexus 4. Dropped it from 1.5 feet onto the tile in my bathroom and the front screen shattered and the digitizer stopped working. I would love to see this in a drop test but those videos look impressive. My fault for not having a case on it yet but it is ridiculous how fragile this phone is. I don't understand how Google and LG Engineering would allow this out the door like this. I could easily see some sort of class action lawsuit coming over the build robustness and I will be sure to sign up if/when it happens to get some of that $140 repair bill back. I am going to contribute to this kickstarter. Looks like they are getting close to their goal.
NikolasM said:
I am waiting at home for the Fed Ex truck to arrive with my repaired Nexus 4. Dropped it from 1.5 feet onto the tile in my bathroom and the front screen shattered and the digitizer stopped working. I would love to see this in a drop test but those videos look impressive. My fault for not having a case on it yet but it is ridiculous how fragile this phone is. I don't understand how Google and LG Engineering would allow this out the door like this. I could easily see some sort of class action lawsuit coming over the build robustness and I will be sure to sign up if/when it happens to get some of that $140 repair bill back. I am going to contribute to this kickstarter. Looks like they are getting close to their goal.
Click to expand...
Click to collapse
Everyone knows they bought a glass frint/back phone, I doubt there's going to be a class action lawsuit... Lol
Sent from my Nexus 4 using Tapatalk 2
Where/how do you order one?
ClintRhodes said:
Where/how do you order one?
Click to expand...
Click to collapse
You can either back them on Kickstarter and choose the Nexus 4 front and back protector as a 'reward' (costs £16 to get that reward).
Alternatively you can wait for it to come into production and buy it just like any other product.
It sounds good. I might back it.
How do you all think this compares to the Fantom 4 tempered glass screen protectors? I was thinking of getting one of those.
Hung0702 said:
I'm not sure if you're being facetious or you truly don't understand the point of my thread...
This Kickstarter is for a very durable screen protector that appears resilient against single point impact. However, I don't know how it fares against an actual drop. I'm particularly interested in how it would do against concrete.
I'd be very interested in using my phone without a case, and this specific screen protector boasts significantly more protection than a standard screen protector. Watch the video. Spoiler: a 255g ball bearing is dropped from 48cm onto a Gorilla Glass 2 panel with Rhino Shield and escapes intact. The same bearing is then dropped from a mere 9cm onto the same glass panel which is now using a "standard" screen protector. This time, the screen cracks all over.
However, someone who has more experience in industrial design or phone durability may be able to dispel the Rhino Shield claims. Maybe their test was not representative of an actual drop. Maybe edge protection is far more important.
One thing is certain about your advice... I'm not going to heed it!
Edit: this video is a more direct comparison, using a real phone this time. It seems very impressive, but I'm still concerned about hire important edge protection is in the case of a real world drop. http://www.youtube.com/watch?v=Jk70XEYk53Y
Edit 2: this video actually had drop results and they seem promising. I'm going to bite the bullet and get one. I'll try to remember to update this thread in the future if my phone breaks. If I don't, assume it hasn't! http://www.youtube.com/watch?v=humEMjHElG0
Click to expand...
Click to collapse
i posted in the rhino thread about the edge not being protected so there's not a lot of real drop protection. Im not and expert on phone design but if you take a look at your phones or videos of drop test, esp. the ones in slow mo, you can see that on a flat surface the phone will impact the edges most of the time. There's lots of pics of phones with shattered screens and the ones from drops usually are cracked from an edge or corner. the Nexus 4 is going to be worst than other phones because the screen curves around the bezel exposing more glass in a vulnerable area that is not covered by the screen protector. If you want drop protection get a case with lip around the screen. Get a screen protector if you dont want scratches.
Android001 said:
You can either back them on Kickstarter and choose the Nexus 4 front and back protector as a 'reward' (costs £16 to get that reward).
Alternatively you can wait for it to come into production and buy it just like any other product.
Click to expand...
Click to collapse
backing a kickstarter will not guarantee you get anything, most fail even the ones with enough backing and there's no refunds with kickstarter. You are also getting an untested product until someone can get it and verify the manufacture's claims.

Real wood cover for LG V10 from Toast

Pictured is the Chevron Inlay design from the Inlay Series in ebony wood, courtesy of Some Gadget Guy. Each one includes a set of inlays so you can go all one wood or switch it up to your liking. Lots of other options at toastmade.com.
LAURCORE said:
Pictured is the Chevron Inlay design from the Inlay Series in ebony wood, courtesy of That Gadget Guy. Each one includes a set of inlays so you can go all one wood or switch it up to your liking. Lots of other options at toastmade.com.
Click to expand...
Click to collapse
Takes the term "Getting Wood" to a new level... LoL Looks really cool though...
damn that looks nice. How much did it set you back/
PUERTO_RUK said:
damn that looks nice. How much did it set you back/
Click to expand...
Click to collapse
This one actually belongs to Juan (Some Gadget Guy), but the V10 cover starts at $34 which includes side wraps. If you see a custom cover that you fancy, you can actually get it for $44 - $49 since it's already laid out. Just place a custom cover order and upload the image of it. You can switch the woods up, too. Once received, you'll get a refund on the difference.
Here's my custom S7: https://imgur.com/a/aIbe5
The chevrons don't do it for me but that wood is nice
Does it come with anything in terms of warranty in case you drop it? I've always found with previous devices, that those "custom wood" backs crack if you drop the device even a single time.
LAURCORE said:
Pictured is the Chevron Inlay design from the Inlay Series in ebony wood, courtesy of Some Gadget Guy. Each one includes a set of inlays so you can go all one wood or switch it up to your liking. Lots of other options at toastmade.com.
Click to expand...
Click to collapse
amazing how thin it looks for a real wood case. How would you say the durability/build quality is? Survive a fall?
banananutmuffin said:
amazing how thin it looks for a real wood case. How would you say the durability/build quality is? Survive a fall?
Click to expand...
Click to collapse
They're crafted from furniture grade hardwoods, so it will protect the device in any fall. Honestly it seems sketchy prior to applying being so thin, but once it's Toasted, the device acts as the backbone and the wood is uncrackable. If it's a hard enough impact, you may scratch / ding the wood, but the device beneath will remain unscathed.
One of my colleagues was actually running to catch the bus when she tripped and fell, Toasted phone in-hand (see attached image). She used it to break her fall and actually slid on it, hence the wood being chewed up by the pavement. Her phone was sporting side wraps prior to the photo, but when it was all removed, the phone looked exactly as it did prior to Toasting. Later that day, I **** you not, she dropped the naked phone and shattered the screen.
sanjsrik said:
Does it come with anything in terms of warranty in case you drop it? I've always found with previous devices, that those "custom wood" backs crack if you drop the device even a single time.
Click to expand...
Click to collapse
banananutmuffin said:
amazing how thin it looks for a real wood case. How would you say the durability/build quality is? Survive a fall?
Click to expand...
Click to collapse
Sorry, sanjsrik; I failed to tag you in that last reply to banananutmuffin (please see response).
We do not have a warranty against drops, but Toast can take a hit. We do have a warranty against manufacturing defects which are a rare occurrence (our Quality Control team actually signs off on the order slip at every step of the order process).
Toast is like a skin / case hybrid... a "skase" if you will. It's applied like a skin, but being wood veneer, it provides much more grip and protection. It's in no way intended to be an ultra protective case; we actually created it because we wanted something natural that didn't bulk up the device. Cases are prone to getting debris inside which can scratch the device, and you frequently have to remove it to use accessories (cables, memory card, battery sway, dock, etc). The plastic in which it snaps together can also wear and frequently fails over time. There's actually a lot that goes into the design process, and we always use the actual device which is why we never release a cover before the device is out. Different materials warrant different adhesives, and the laser scored lines have to be dialed in to perfection.
Anyways, sorry for going off... I'm really passionate about our covers if you couldn't tell. If anything else comes to mind, just let me know!
whitehawk66 said:
The chevrons don't do it for me but that wood is nice
Click to expand...
Click to collapse
I can dig the chevron, but not really a fan of the other two from the inlay series. Check out our IG which features a bunch of our custom work: https://www.instagram.com/toastmade/
LAURCORE said:
Sorry, sanjsrik; I failed to tag you in that last reply to banananutmuffin (please see response).
We do not have a warranty against drops, but Toast can take a hit. We do have a warranty against manufacturing defects which are a rare occurrence (our Quality Control team actually signs off on the order slip at every step of the order process).
Toast is like a skin / case hybrid... a "skase" if you will. It's applied like a skin, but being wood veneer, it provides much more grip and protection. It's in no way intended to be an ultra protective case; we actually created it because we wanted something natural that didn't bulk up the device. Cases are prone to getting debris inside which can scratch the device, and you frequently have to remove it to use accessories (cables, memory card, battery sway, dock, etc). The plastic in which it snaps together can also wear and frequently fails over time. There's actually a lot that goes into the design process, and we always use the actual device which is why we never release a cover before the device is out. Different materials warrant different adhesives, and the laser scored lines have to be dialed in to perfection.
Anyways, sorry for going off... I'm really passionate about our covers if you couldn't tell. If anything else comes to mind, just let me know!
Click to expand...
Click to collapse
So, essentially what you're saying is you have drop-test results you can share to back up your claims? You cannot say "it doesn't have a warranty against drops" and in the same sentence state, "but Toast can take a hit". Back up your marketing hype with real-world results. Please post them, because otherwise all of your claims are nothing more than baseless and marketing hype despite how "really passionate" you get about your covers. Skase, cute name. Does it mean anything more than you don't really stand behind your product except to say it's "safe"?
From my reading you're not much more than a skin with a veneer. You shouldn't claim "it can take a hit" with no backup to that fact. It's misleading hiding in marketing speak.
sanjsrik said:
So, essentially what you're saying is you have drop-test results you can share to back up your claims? You cannot say "it doesn't have a warranty against drops" and in the same sentence state, "but Toast can take a hit". Back up your marketing hype with real-world results. Please post them, because otherwise all of your claims are nothing more than baseless and marketing hype despite how "really passionate" you get about your covers. Skase, cute name. Does it mean anything more than you don't really stand behind your product except to say it's "safe"?
From my reading you're not much more than a skin with a veneer. You shouldn't claim "it can take a hit" with no backup to that fact. It's misleading hiding in marketing speak.
Click to expand...
Click to collapse
We've been around for over 4 years so there are tons of reviews out there to back this up. Again, it's not intended to be an ultra protective case, but it will protect the phone in just about any kind of drop. Every cover is treated with 3 coats of a hand rubbed finish to protect against the elements, but if you beat the **** out of it, the wood will likely begin to chip.
I was under the impression that you were asking if we warranty our covers... as in if you damage it, will we send a replacement cover. I don't know of a case company that will cover your phone under their warranty.
LAURCORE said:
We've been around for over 4 years so there are tons of reviews out there to back this up. Again, it's not intended to be an ultra protective case, but it will protect the phone in just about any kind of drop. Every cover is treated with 3 coats of a hand rubbed finish to protect against the elements, but if you beat the **** out of it, the wood will likely begin to chip.
I was under the impression that you were asking if we warranty our covers... as in if you damage it, will we send a replacement cover. I don't know of a case company that will cover your phone under their warranty.
Click to expand...
Click to collapse
This will be my last response. What I understand is you keep making marketing-speak claims about your cases but can't back any of them up anything more than "there are tons of reviews out there". You need to not talk out of both sides of your marketing mouth when you talk about your veneers.
Essentially you're selling veneers. Not cases. They're mounted on plastic backing with a veneer. I don't know how that can offer any protection against any kind of drops. It's no wonder you can't offer any kind of reassurances.
No, not talking about beating the **** of a case. I am talking about putting your money where your claims are.
Good luck with the (marketing) veneer.
sanjsrik said:
So, essentially what you're saying is you have drop-test results you can share to back up your claims? You cannot say "it doesn't have a warranty against drops" and in the same sentence state, "but Toast can take a hit". Back up your marketing hype with real-world results. Please post them, because otherwise all of your claims are nothing more than baseless and marketing hype despite how "really passionate" you get about your covers. Skase, cute name. Does it mean anything more than you don't really stand behind your product except to say it's "safe"?
From my reading you're not much more than a skin with a veneer. You shouldn't claim "it can take a hit" with no backup to that fact. It's misleading hiding in marketing speak.
Click to expand...
Click to collapse
sanjsrik said:
This will be my last response. What I understand is you keep making marketing-speak claims about your cases but can't back any of them up anything more than "there are tons of reviews out there". You need to not talk out of both sides of your marketing mouth when you talk about your veneers.
Essentially you're selling veneers. Not cases. They're mounted on plastic backing with a veneer. I don't know how that can offer any protection against any kind of drops. It's no wonder you can't offer any kind of reassurances.
No, not talking about beating the **** of a case. I am talking about putting your money where your claims are.
Good luck with the (marketing) veneer.
Click to expand...
Click to collapse
We've never once called it a case, and we make it very clear that it's wood veneer on our site: http://www.toastmade.com/faqs/ I was just stating that it offers more protection than a skin and will not crack, as you initially stated you've experienced with others. I'm not about to go digging up reviews for you. Even XDA wrote one on the custom covers we made them, and they're clearly fans: https://twitter.com/xdadevelopers/status/721547732872228864
This is also on our home page... clearly not a case: https://www.youtube.com/watch?v=iLNmhtrVbDE
sanjsrik said:
This will be my last response.
Click to expand...
Click to collapse
Wind your neck back in.
It looks like a great product and the guys who make it are responding to customers. How many other manufacturers do that? (rhetorical question, don't answer)
I'm tempted to buy one.
It is really nice. Thank you so much for sharing.
Cool.But if there is some other design.I want some more bright for my honey V10.
I used this cover for almost 2 weeks now. I love it. I love how it feels in the hands. It can take few drops and actually protect the phone. It is not only for show.
I just have 2 complaints:
1 - The IR blaster is not working with the top cover. While it is cut nicely around the IR port, it seems the blaster needs more room to send out the signal to the TV.
2 - The corners on the stainless steel sides fall off after a week. The design was perfect to cover all sides of the phone but those tiny triangles couldn’t stick after few days of putting the phone in my pocket and removing from my pocket over and over again.
anyone know where can I get just the camera ring cover?

Whitestone dome. 2 thumbs down.

Honestly I don't care if you have a dome and it's the best ever. This is my experience with the dome. Sum it up. Low quality trash. Brand New sealed ordered from Whitestone out of the box it had a pretty deep scrach in it. And for how much junk Zagg is at least there product does not come out of the box scrached. Attached is an image under magnification.
Check out the glass before you install and before you remove your current protector. You are not buying quality here. I had high expectations for this but after this I'll just go back to brands that preform simple steps in quality control.
Lots of people are pleased. I for one say a scratch out of the box of a new product at this price point is 100% un acceptable. And this is the only brand that I seen this in. In my experience this is the lowest quality glass out for the note 9. Yeah Zagg has some poor design choices like edge adhesive and on the elite the black borders. But the glass is flawless and clear. Unlike this Whitestone.
If you can't spot a scratch that deep I now question the quality of the optical adhesive they use. I work in the optoelectronics industry. I use optical adhesive pretty often so I'm going to check out the other tube and see how it stacks up against the stuff I use.
Full review will cover the unboxing, install as well as that moment that I discover that scrach with my reaction lol. Also high res images of the scratch along with precise mesurements of it. And why I have it at work I'll be going more into the glass using some of the equipment we have here.
If the dome you got is flawless that's great. I'm happy for you. However that's not my experience with this product. my review is a sample size of 1. There are way they could of protected the glass like other manufacturer's do but they cut that corner and lowered product quality to keep cost down. After all the reviews I bought with confidence and received a damaged product. I have contacted Whitestone about this but I will say that Zagg offered to send out a elite free to replace the one I took off and said that I should not be punished for buying into the hype and the note 9 deserves a quality product to protect the best display on a smartphone. That says alot about Zagg by eliminating the shipping. We will see how Whitestone handles this. If they send out a replacement that is a representation of what others have prazed I would be more then happy. But I think they are going to try and play the pay to ship that back, then pay for shipping on another product so we can ring even more money out of you. But sorry guys. You burned me one time. You won't burn me again.
Again. I haven't seen anyone else with this issue. As far as I know this is a single case. There may be more who knows but I'll be 100% honest in this. The picture was taken under magnification to show it's not just a scratch in the oleophobic coating. From a picture you can't feel the scratch catch your finger nail when you rub it. If Whitestone decides to take care of this issue I will update this post with how they handled it and there response. Until then for all those who are ocd about there displays. This is what a scratch looks like.
Update
Whitestone is in communication on how to make this right. I have discovered another issue. This is with the oleophobic coating. One spot has some heat damage. I sent them this picture to see how this could happen in there process.
Working in the optoelectronics industry for years. I look forward to offering them some input on how to keep things like these from hurting there brand to new potential customers. First product from them and as of right now the last. I pay for the premium product I demand a premium product. I will keep this update with there solution on this matter and what they think can cause the issues.
The scratch I believe was cased when after inspection when placed in the bag. The bag is not optics quality and being so is may contain debris. Example out air cans we use are not normal dust cans. They are filtered to sub micron purity. There's quality and then optical quality. When placed in the bag the scratch was formed. Protective film would ensure that never happens or optical quality bags. Corner was cut and the product suffered. That's a fact. As for the oleophobic coating. I would need more info on there production line. I have a theory of what could cause that. I have seen similar issues with microscope optical coatings on production equipment.
So far they have replied quickly and seem eager to make things right and assure me that the product meets there quality standards.
I think when finished I will have the most in depth review of this. Since I had to take it to work for pictures I was able to test the included adhesive, cure light optical power and make exact cure times required for a full proper cure. Mesure the thickness of the adhesive layer under the glass and other stuff. It's probably going to be about a 30-45min video I will post on YouTube. If interested I am willing to do the same for other protectors if there is interest. Since most reviews are just stick it on and it fits so it must be the best. We can dive into things a bit more and actually look at the product.
Update.
Told to use the warranty form online. Pictures were sent to there hq in Korea. They made a coupon code that will wave the shipping. Excellent support.
User error.
bignazpwns said:
Honestly I don't care if you have a dome and it's the best ever. This is my experience with the dome. Sum it up. Low quality trash. Brand New sealed ordered from Whitestone out of the box it had a pretty deep scrach in it. And for how much junk Zagg is at least there product does not come out of the box scrached.
Check out the glass before you install and before you remove your current protector. You are not buying quality here. I had high expectations for this but after this I'll just go back to brands that preform simple steps in quality control.
Lots of people are pleased. I for one say a scratch out of the box of a new product at this price point is 100% un acceptable. And this is the only brand that I seen this in. In my experience this is the lowest quality glass out for the note 9. Yeah Zagg has some poor design choices like edge adhesive and on the elite the black borders. But the glass is flawless and clear. Unlike this Whitestone.
If you can't spot a scratch that deep I now question the quality of the optical adhesive they use. I work in the optoelectronics industry. I use optical adhesive pretty often so I'm going to check out the other tube and see how it stacks up against the stuff I use.
Full review will cover the unboxing, install as well as that moment that I discover that scrach with my reaction lol. Also high res images of the scratch along with precise mesurements of it. And why I have it at work I'll be going more into the glass using some of the equipment we have here.
If the dome you got is flawless that's great. I'm happy for you. However that's not my experience with this product. my review is a sample size of 1. There are way they could of protected the glass like other manufacturer's do but they cut that corner and lowered product quality to keep cost down. After all the reviews I bought with confidence and received a damaged product. I have contacted Whitestone about this but I will say that Zagg offered to send out a elite free to replace the one I took off and said that I should not be punished for buying into the hype and the note 9 deserves a quality product to protect the best display on a smartphone. That says alot about Zagg by eliminating the shipping. We will see how Whitestone handles this. If they send out a replacement that is a representation of what others have prazed I would be more then happy. But I think they are going to try and play the pay to ship that back, then pay for shipping on another product so we can ring even more money out of you. But sorry guys. You burned me one time. You won't burn me again.
Again. I haven't seen anyone else with this issue. As far as I know this is a single case. There may be more who knows but I'll be 100% honest in this. The picture was taken under magnification to show it's not just a scratch in the oleophobic coating. From a picture you can't feel the scratch catch your finger nail when you rub it. If Whitestone decides to take care of this issue I will update this post with how they handled it and there response. Until then for all those who are ocd about there displays. This is what a scratch looks like.
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Mine was scratched pretty deeply as well out of the box. I just don't feel like going through the installation process again, so I guess I'll just keep it as long as I can without it driving me crazy.
I advise everyone to inspect the glass of the protector before installing.
---------- Post added at 10:10 PM ---------- Previous post was at 10:08 PM ----------
BigMosely said:
User error.
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User error because there was a scratch?? You sound like a troll.
BigMosely said:
User error.
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I'm sorry to hear that. It's not hard to put on. Maybe next time you would take your time and you won't have user error.
Update they messaged me me back seeing how we can fix this. I told them what I think caused this on there end but I have another issue and asked them about there quality control. Needed info as if I tell my subs to buy something it's of quality. No excuses for this.
I'm not mad about the scratch. Gave me content and for the first time ever the dome is getting looked at. And if we cannot get crazy I can fire up the Scanning electron microscope and we can dive into it lol.
Just for reference. Was your scratch 1/4 inch under the bixby button and to the right 1/4 inch going vertically?
bignazpwns said:
I'm sorry to hear that. It's not hard to put on. Maybe next time you would take your time and you won't have user error.
Update they messaged me me back seeing how we can fix this. I told them what I think caused this on there end but I have another issue and asked them about there quality control. Needed info as if I tell my subs to buy something it's of quality. No excuses for this.
I'm not mad about the scratch. Gave me content and for the first time ever the dome is getting looked at. And if we cannot get crazy I can fire up the Scanning electron microscope and we can dive into it lol.
Just for reference. Was your scratch 1/4 inch under the bixby button and to the right 1/4 inch going vertically?
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Scan the note 9 screen with the electron microscope. Would like to see pics .
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Scan the note 9 screen with the electron microscope. Would like to see pics .
Sent from my SM-N960U1 using Tapatalk
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People are using our Scanning electron right now but here are some high magnification images from out just microscope.
bignazpwns said:
People are using our Scanning electron right now but here are some high magnification images from out just microscope.
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That's amazing. Any chance in showing some glass defects?
Sent from my SM-N960U1 using Tapatalk
bignazpwns said:
People are using our Scanning electron right now but here are some high magnification images from out just microscope.
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One more
Limeybastard said:
That's amazing. Any chance in showing some glass defects?
Sent from my SM-N960U1 using Tapatalk
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What kind of defects do you wanna see?
bignazpwns said:
What kind of defects do you wanna see?
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Factory ones. Ones that the eye cannot see. Perhaps in the glass areas and also th frame . Especially the area where the glass meets the frame , the so called gap.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Factory ones. Ones that the eye cannot see. Perhaps in the glass areas and also th frame . Especially the area where the glass meets the frame , the so called gap.
Sent from my SM-N960U1 using Tapatalk
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Yeah I'll get see I day or two and I'll start a thread for it.
My experience from the Dome Glass... I ordered the 2 Pack from Amazon, I got the package a little bit wet from the LOCA glue. I successfully installed the glass on my N9, but it had a small scratch on it that I noticed after I turned on the UV light to dry the glue. After about one week little cracks appeared in the glue I contact Amazon and they replaced it (had to sent it back). Now I have the new one on my screen for 3 weeks and everything is good. I hope it will stay that way.
When it works it's the best screen protector I have ever had (and I had them all).
liamR said:
My experience from the Dome Glass... I ordered the 2 Pack from Amazon, I got the package a little bit wet from the LOCA glue. I successfully installed the glass on my N9, but it had a small scratch on it that I noticed after I turned on the UV light to dry the glue. After about one week little cracks appeared in the glue I contact Amazon and they replaced it (had to sent it back). Now I have the new one on my screen for 3 weeks and everything is good. I hope it will stay that way.
When it works it's the best screen protector I have ever had (and I had them all).
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There support was fast. From what I seen I rate this a 3 on a scale to 5. The oleophobic coating is absolutely trash. But we'll see how it is on the replacement since I know there is a defect in this units coating. I'll give my final opinion on it when the replacement comes in and will compare the quality of the glass and coating to some other brands.

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