Hey people...
Just wanted to post a solution to a problem apparently a lot of users are experiencing...
When you first attach your phone to the pc by USB, the drivers have to be installed. (Here is a good ressource, where you can always dowload the latest drivers extracted from the Samsung Kies Package: http://forum.xda-developers.com/showthread.php?t=1655286)
Now it could happen, that all of the drivers install successfully, but one of them, the "Samsung Mobile MTP Device", which cannot be installed, since there's always a CODE 10 (This device cannot start).
As I searched for quite a while for a working solution with no luck (there are different solutions, but none of them worked for me, as in my case it wasn't a faulty-driver problem...), i finally remembered a solution to a similiar case with a DVD-RW Drive. I tried the same process with my actual driver problem, and it worked right away... :good:
HERE's THE SOLUTION:
Go to the Registry Editor (Start --> Run --> "regedit" --> [ENTER])
Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
If you click one of the few subkeys in class (e.g. {4D36E965-E325-11CE-BFC1-08002BE10318}) you'll find the string value (Standard) on the right side with a value (e.g. DVD/CD-ROM-Drives)
You have to find the value "Portable Devices" on the string value (Standard) (In my case {EEC5AD98-8080-425f-922A-DABF3DE3F69A}, but I don't know if they are called always the same.
Once found, you see a string value called UpperFilters --> DELETE IT!
Finished! Now your Samsung Mobile MTP Device should be recognized and even installed correctly right away. (The name of the device changed to GT-I9100 (Devicemanager) in my case...)
Here an explanation about UpperFilters and LowerFilters if you want to know more: http://djlizard.net/2007/04/30/230/
Maybe this short tutorial can save you some time... =)
Best regards to all of you!
Not solved
No such registry subkey as "Portable Devices"
What OS U use?
Thank you for this, was trying to get a Samsung Galaxy Note to connect.
After having to manually point it to the drivers folder, they installed but would not start.
The registry keys seemed a little different to how you described, I am on Windows 7 64-bit, but found:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{EEC5AD98-8080-425F-922A-DABF3DE3F69A}\
Deleted the value "UpperFilters", plugged the USB back in, and it worked!
Now can happily sync using the Samsung Kies software.
( Note to others, backup first, right click the key tree you are editing, choose export. Run the .reg to restore any screw ups. )
I gave up trying to use Kies. I am using windows 7 64. I found the correct folder but there is no value "Upper filter" showing. I also have a Philips Go Gear Muse player and It uses the Songbird software. Songbird also works with the samsung galaxy 4.2 player in mass storage mode.
GREAT
Thanks worked great!!!!
Kinda late though. haha
I have no UpperFilters Key
You legend!!!!
thank you so so much i signed up to this forum just to say thank you, i had tried everything and was reading solutions that i just knew before even trying that they wouldnt work.
anyway i read this seemed exactly what i needed and yes it did work
so thank you very much its been a long week of trying to find fixes for this!!!!!
orlandoxpolice said:
I have no UpperFilters Key
Click to expand...
Click to collapse
Same here no UpperFilters key.
Any other suggestions?
Thanks for this guide, and Eric for linking me to it!
Samsung MTP Driver fix
Thanks for your fix for this problem- it was driving me crazy!
I did find that the only UpperFilters key that needed to be removed was for the USBSTOR entries.
Also, I think that anyone trying this- Make a Reg backup first....
Thanks again.
Use *#7284# to enter PhoneUtil mode, Press (Qualcomm USB Settings), and change it to 'MTP + ADB' mode.
Then MTP should work fine.
sb0 said:
Same here no UpperFilters key.
Any other suggestions?
Click to expand...
Click to collapse
For future reference, restoring to an older cwm backup fixed this issue for me (clean flashing to stock or to other roms DID NOT WORK). However I still do get the message from time to time...
Sent from my SAMSUNG-SGH-I727 using xda premium
LichtiMC said:
... UpperFilters --> DELETE IT!...
Click to expand...
Click to collapse
Thank you! That worked for me too! :good:
You saved my day. :victory:
Samsung Mobile MTP Device Code 10 error - Fix
Samsung Galaxy SII - Epic 4G Touch - SPH-D710
To Fix Driver issue ...
1. Close Kies, if open on your computer
2. Disconnect your phone from the USB port on your computer
3. Ensure USB debugging is selected on your Phone
4. Edit the Registry - Regedit
5. Locate - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
6. Right Click 'Class' folder - Select 'Export' - Save as 'Class.reg' to any backup location
7. Select 'Edit', 'Find' - desect 'Keys' and 'Values' in the 'Look at' - type in 'portable devices' in the 'Find what:' field [Hit Enter]
8. It should be found at 'EEC5AD98-8080-425f-922A-DABF3DE3F69A', possibly last subfolder in the 'Class' folder
9. If you see UpperFilters in the 'Name' column .. Delete it.
10. Plug your phone back into the computer via USB
11. The driver should be automatically installed
12. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
13. If you do not see UpperFilters in the 'Name' column .. Create it - Right click on the 'EEC5AD98-8080-425f-922A-DABF3DE3F69A' string
14. Select 'new' 'Multi String Value' .. name it 'UpperFilters'. Double Click on 'UpperFilters' - add the data field as 'anything really' (doesn't matter)
15. Plug your phone back into the computer via USB
16. The driver should try to install and automatically Fail
17. Disconnect your phone from the USB port on your computer
18. Now delete the UpperFilters in the 'Name' column .. that you just created
19. Plug your phone back into the computer via USB
20. The driver should be automatically installed
21. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.
Hope this helps!
I've had the same problem trying to connect my S3 on Windows 7 64-bit, either with Kies installed or just as a media storage device. None of the above solutions worked for me, but then I read somewhere else on the net to use the original Samsung USB cable and that solved it - I can connect as a media storage device again!
I was using a USB cable from a 3rd party charger, not an official one. There must be something slightly different in the wiring of the proper Samsung USB cables.
Hope this helps someone.
Nathanael
rorycupen said:
Samsung Galaxy SII - Epic 4G Touch - SPH-D710
To Fix Driver issue ...
1. Close Kies, if open on your computer
2. Disconnect your phone from the USB port on your computer
3. Ensure USB debugging is selected on your Phone
4. Edit the Registry - Regedit
5. Locate - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
6. Right Click 'Class' folder - Select 'Export' - Save as 'Class.reg' to any backup location
7. Select 'Edit', 'Find' - desect 'Keys' and 'Values' in the 'Look at' - type in 'portable devices' in the 'Find what:' field [Hit Enter]
8. It should be found at 'EEC5AD98-8080-425f-922A-DABF3DE3F69A', possibly last subfolder in the 'Class' folder
9. If you see UpperFilters in the 'Name' column .. Delete it.
10. Plug your phone back into the computer via USB
11. The driver should be automatically installed
12. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
13. If you do not see UpperFilters in the 'Name' column .. Create it - Right click on the 'EEC5AD98-8080-425f-922A-DABF3DE3F69A' string
14. Select 'new' 'Multi String Value' .. name it 'UpperFilters'. Double Click on 'UpperFilters' - add the data field as 'anything really' (doesn't matter)
15. Plug your phone back into the computer via USB
16. The driver should try to install and automatically Fail
17. Disconnect your phone from the USB port on your computer
18. Now delete the UpperFilters in the 'Name' column .. that you just created
19. Plug your phone back into the computer via USB
20. The driver should be automatically installed
21. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.
Hope this helps!
Click to expand...
Click to collapse
this work for me! thanks
Can't find the registry item
I can't find "Contro l".
Any suggestions?
Thanks!
Ernie Adsett
LichtiMC said:
Hey people...
Just wanted to post a solution to a problem apparently a lot of users are experiencing...
Click to expand...
Click to collapse
Thank you! That worked for me too!
rorycupen said:
Samsung Galaxy SII - Epic 4G Touch - SPH-D710
To Fix Driver issue ...
1. Close Kies, if open on your computer
2. Disconnect your phone from the USB port on your computer
3. Ensure USB debugging is selected on your Phone
4. Edit the Registry - Regedit
5. Locate - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
6. Right Click 'Class' folder - Select 'Export' - Save as 'Class.reg' to any backup location
7. Select 'Edit', 'Find' - desect 'Keys' and 'Values' in the 'Look at' - type in 'portable devices' in the 'Find what:' field [Hit Enter]
8. It should be found at 'EEC5AD98-8080-425f-922A-DABF3DE3F69A', possibly last subfolder in the 'Class' folder
9. If you see UpperFilters in the 'Name' column .. Delete it.
10. Plug your phone back into the computer via USB
11. The driver should be automatically installed
12. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
13. If you do not see UpperFilters in the 'Name' column .. Create it - Right click on the 'EEC5AD98-8080-425f-922A-DABF3DE3F69A' string
14. Select 'new' 'Multi String Value' .. name it 'UpperFilters'. Double Click on 'UpperFilters' - add the data field as 'anything really' (doesn't matter)
15. Plug your phone back into the computer via USB
16. The driver should try to install and automatically Fail
17. Disconnect your phone from the USB port on your computer
18. Now delete the UpperFilters in the 'Name' column .. that you just created
19. Plug your phone back into the computer via USB
20. The driver should be automatically installed
21. If not, toggle back and forth between Media device (MTP) and Camera (PTP) on your Phone USB PC connection settings, the driver should install automatically - Finished. If you want to use Kies, you should now be able to launch Kies and it should connect automatically.
Hope this helps!
Click to expand...
Click to collapse
but this not worked with win xp sp3 can you tell me how to solve it with xp sp3 please !
aliasss said:
but this not worked with win xp sp3 can you tell me how to solve it with xp sp3 please !
Click to expand...
Click to collapse
+1
I have successfully flashed the flufy_tendo 6pack ROM ( Android 4.4.2 kitkat v1.5.4 AROMA ) on this device and everything is almost ok.
The only problem y have is this one : I can´t connect the mobile with the PC ( Windows 8.1 64 bit ) via USB ( only charge mode is allowed ).
I had a similar problem with a previous ROM (EMUI 2.0 ASAP from flufy_tendo) but connecting the mobile to a PC with windows XP I was able to solve the issue.
Now is impossible to connect via USB, Wifi, PdaNet+ and so on in both operating system.
I´have tried to reinstall drivers in various way without success ( also as suggested here: http://forum.xda-developers.com/android/development/guide-huawei-honor-3c-h30-u10-t2837773 ).
Do you have any idea ?
Thanks in advance.
Xiaomi mi4 received no USB driver
Xiaomi mi4 not recognize the USB driver, .....
I have installed many drivers still fail Xiaomi
*
on PC will not have a yellow bug control usb .....
please help my
That Other Devices/USB Device is read only mass storage drive with Xiaomi drivers, Properties/Details/Hardware ids should be USBSTOR/Other*. I think it works as expected with official stable roms, but not on developement ones.
You have other drivers correctly installed, no need to worry about that one.
Install Mi pc suite. It wil download the drivers automatically. http://pcsuite.mi.com/
This doesnt work, once you are on a non stock rom Mipc suite wont recognize the phone either unfortunately
Hello Specialists!!
I have an really big problem with my phone: "SM-J700F"
I am not able to connect via odin or kies to this one.
But in windowes explorer (Win7 64bit) everything is visible.
In MTP Mode, Usb-Storage and PTP mode.
Also I can acess to the phone via the explorer.
But not with odin and/or Kies.
I tried to installit several times (Kies also Kies3)
Then I tried another win7 computer, but with same result.
The reason is, i wont to root the phone, because of low memory, even after reseting to factory.
I hope really a lot that there is an solution!!!!
Many greetings
Robert
Additional information odin
Hello experts!!
Some additional information what I found out:
When I connect my Samsung Galaxy S5 Neo, everything is working.
So I compared the used driver for both phone (S5 is OK), (J7 is not) in the device manager of windows.
So below you see the entries when the phone is connected:
S5 Neo - OK:
-Modem: Samsung Mobile USB Modem
-Samsung Android Phone: Samsung Android ADB Interface
-Tragbare Geräte: Galaxy S5 Neo (translated means: carryable device)
-USB Controller: Samsung Mobile USB Composite Device
Same with J700F - Not OK:
- Modem: entity is not existing ---> difference
-Samsung Android Phone: Samsung Android ADB Interface ---> is equal
-Tragbare Geräte: full_tangxun6572_we_I ---> different, is the Name whitch is visible in windows explorer
-USB Controller: USB Verbindungsgerät (translatet: USB Connection Device) ---> different (this Entity is already existing, even when no phone is connected)
So I tried to update exactly this driver with the downloaded one from Samsung. For this I had to use no compactible hardware.
When I select almost all INF driver, the right driver was visible during installation, but it could not start (code 10)
I think this is somehow the problem.
With the driver "USB Verbindungsgerät" on the windows side everything is OK. Copy to phone, explore,...
But I think that Kies and Odin don't find the acces point to the USB samsung device....the bridge to this device.
Maybe there is an possibility go give odin an additional command, where odin connect to the right port (_#0006) and HUB (_#0004) which I see in the USB Verbindungsgerät....
Do you can help me please!!!!
BR and good night
Hook
hook02 said:
Hello experts!!
Some additional information what I found out:
When I connect my Samsung Galaxy S5 Neo, everything is working.
So I compared the used driver for both phone (S5 is OK), (J7 is not) in the device manager of windows.
So below you see the entries when the phone is connected:
S5 Neo - OK:
-Modem: Samsung Mobile USB Modem
-Samsung Android Phone: Samsung Android ADB Interface
-Tragbare Geräte: Galaxy S5 Neo (translated means: carryable device)
-USB Controller: Samsung Mobile USB Composite Device
Same with J700F - Not OK:
- Modem: entity is not existing ---> difference
-Samsung Android Phone: Samsung Android ADB Interface ---> is equal
-Tragbare Geräte: full_tangxun6572_we_I ---> different, is the Name whitch is visible in windows explorer
-USB Controller: USB Verbindungsgerät (translatet: USB Connection Device) ---> different (this Entity is already existing, even when no phone is connected)
So I tried to update exactly this driver with the downloaded one from Samsung. For this I had to use no compactible hardware.
When I select almost all INF driver, the right driver was visible during installation, but it could not start (code 10)
I think this is somehow the problem.
With the driver "USB Verbindungsgerät" on the windows side everything is OK. Copy to phone, explore,...
But I think that Kies and Odin don't find the acces point to the USB samsung device....the bridge to this device.
Maybe there is an possibility go give odin an additional command, where odin connect to the right port (_#0006) and HUB (_#0004) which I see in the USB Verbindungsgerät....
Do you can help me please!!!!
BR and good night
Hook
Click to expand...
Click to collapse
Hello, Please what I should try?
BR
Robert
Try this maybe this would help yah connecting thru odin... settings > developers option > able OEM unlock
---------- Post added at 07:38 AM ---------- Previous post was at 07:33 AM ----------
Rooting J7, download a compatible twrp n superuser zip file on XDA, and place the superuser in yur device, then flash twrp via Odin( wait 2 to 4 minutes then Pass appears n yur phone reboots) then go to recovery mode then install superuser.zip
I don't know - not working at all
Hello!
Thanks for supoort!
Yes, I tried always: developer options on and OEM unlock. (on 2 Computers with win7)
But there is on both no entity below ID:COM in odin.
So there is no nonnection... (also in windows, when phone is normal connected (not via download mode) there is no connection from ODIN and KIES)
Bute another phone Galaxy S5 Neo is working.
Shi.....
Many thanks for support!!!!!!!!!!
BR
Hook
Can anybody support me
Hello
Is any possibility for helping?
BR
Robert
Some News
Hello!
What I found out:
When I use *#0808#
There is SP selected and RNDIS+ACM+DM+ADB
Bit when I select MTP+ADB the other one is not deselected and I cannot continue?
Means with OK - no function and Reboot - no function (then both are selected....!)
Do you can support me here?
BR
Hook