Hello,
Yesterday I called my network operator since I was the only one in the office (compared to others with the same network operator) unable to receive calls.
The support made me receive a Network Configuration SMS, I applied it and immediatly the SIM started to turn on and off (see link):
https://imgur.com/a/uLAhcDU
As of now, my SIM works on other phones, other SIM (from same and different network operator) works on my phone. Looks like a configuration issue directly connected to my SIM/IMEI.
Tried to reset what I've been able to reset, and to reflash ROM. The only option left is to factory reset, but I'd not like to.
Is there a way to reset the SIM configuration? I am rooted if needed.
Thank you!
Hurizen said:
Hello,
Yesterday I called my network operator since I was the only one in the office (compared to others with the same network operator) unable to receive calls.
The support made me receive a Network Configuration SMS, I applied it and immediatly the SIM started to turn on and off (see link):
https://imgur.com/a/uLAhcDU
As of now, my SIM works on other phones, other SIM (from same and different network operator) works on my phone. Looks like a configuration issue directly connected to my SIM/IMEI.
Tried to reset what I've been able to reset, and to reflash ROM. The only option left is to factory reset, but I'd not like to.
Is there a way to reset the SIM configuration? I am rooted if needed.
Thank you!
Click to expand...
Click to collapse
Just look on the internet for the APN settings of your provider and fill them in manualy, pritty sure there was something wrong with the configuration sms you got, was probably for oreo, not for pie
Vriesdejoop said:
Just look on the internet for the APN settings of your provider and fill them in manualy, pritty sure there was something wrong with the configuration sms you got, was probably for oreo, not for pie
Click to expand...
Click to collapse
Tired that also, but since the SIM is turning on/off it doesn't get the configuration. It doesn't work :crying:
Hurizen said:
Tired that also, but since the SIM is turning on/off it doesn't get the configuration. It doesn't work :crying:
Click to expand...
Click to collapse
is it possible to remove the sim and then fill in new apn settings? not sure....
Vriesdejoop said:
is it possible to remove the sim and then fill in new apn settings? not sure....
Click to expand...
Click to collapse
No, if you remove the SIM all the options are disbled
Hurizen said:
No, if you remove the SIM all the options are disbled
Click to expand...
Click to collapse
Was afraid of that.... Strange that reinstalling the rom did not work, would expect a reset to the older APN settingswith the new install. You can try to delete the system partition first before installing the rom again, don't know if that will work, but hope you will get the old APN settings again. With a factory reset it should work ofcourse but can inmaging thats not your first option....
Vriesdejoop said:
Was afraid of that.... Strange that reinstalling the rom did not work, would expect a reset to the older APN settingswith the new install. You can try to delete the system partition first before installing the rom again, don't know if that will work, but hope you will get the old APN settings again. With a factory reset it should work ofcourse but can inmaging thats not your first option....
Click to expand...
Click to collapse
Deleting system partition didn't work. I'm sure it was some config in my data.. Maybe it was just a file to delete/modify.. Anyway I've ended up doing a factory reset.
Thank you for your help!
Related
I flashed the new Bricked kernel today and it messed up my APNs. I can't change the MCC and MNC values. If I try to the APN won't be saved.
I already superwiped and reflashed everything even with different kernels but the problem still exists. My phone shows it's roaming and I don't have data access.
Now there's even a carrier list that wasn't there at all before.
Someone suggested I should remove market access emulate on boot, but I don't know how to do it.
Any help will be appreciated.
Thanks!
Pierrot Lunaire said:
I flashed the new Bricked kernel today and it messed up my APNs. I can't change the MCC and MNC values. If I try to the APN won't be saved.
I already superwiped and reflashed everything even with different kernels but the problem still exists. My phone shows it's roaming and I don't have data access.
Now there's even a carrier list that wasn't there at all before.
Someone suggested I should remove market access emulate on boot, but I don't know how to do it.
Any help will be appreciated.
Thanks!
Click to expand...
Click to collapse
Just to make it clear, I did not install Market Enabler or Market Access...
Try new the 3.33 universal Firmware.
ronattack said:
Try new the 3.33 universal Firmware.
Click to expand...
Click to collapse
No that does not help. I was on the 3.33 firmware and I even reverted back to 3.32 and an older radio to try my older setup and see if that fixes it.
I still have no data Phone still roaming
Now I even flashed an old stock GB rom with old Hboot and old radio.
For some reason the phone still thinks I'm using Vodafone...
I tried APN Backup & Restore. When I backup the APNs it saves a xml file with a lot of carriers in it. Way more than what the phone shows
in the system.It only shows the Vodafone ones. Heck, I even have a carrier named "My Dads Internet" which is also weird.
I really have no idea what to do now, should I get a new SIM card?
Please help!
Well... 2 days of trying to figure this out. No solution.
Maybe my SIM card thinks I'm outside the country. I guess I'll have to call my service provider and see if I need to get a new SIM.
:/
Wow this is terrible ! I've never heard of this happening! I would definitely call carrier and see if you need a new sim card or what can they do on their end to fix the issue, especially if none here knows a fix or responds. I just wanted to wish you the best and let you know I really hope your issue gets cleared up soon! Please let us know what happens and what the fix was ok. Good luck to you!!
Sent from my HTC Sensation 4G using xda premium
Thanks, I just put the SIM card in a friend's phone. Same problem, so I'm glad to know the problem is with the SIM card and not the phone. That's definitely a relief.
I'm calling my carrier!
Just to close this thread in case anyone is suddenly having this problem, you either installed Market Access or Market Enabler or your SIM card is just not working correctly.
My problem was the SIM card, I got a new one from my carrier, everything is working again
Got my Nexus 5 on Friday, put my SIM in it and everything worked like a charm. Went through the weekend happy with how good everything was.
Yesterday, I was getting poor signal (connection errors when on LTE). So I decided to try a reboot. I did that and the phone came back with no service. I checked the APN, no issues. I swapped my SIM into my old phone, LTE working fine. I called my phone company (Rogers) and they checked the SIM, reset the network and I reset the phone. No Service (no anything).
I called Google support and their systems were down, so they recommended a Factory Data Reset. I did that - twice, still no service.
Any ideas? I'm guessing I'll have to send this phone in for replacement.
cwepruk said:
Got my Nexus 5 on Friday, put my SIM in it and everything worked like a charm. Went through the weekend happy with how good everything was.
Yesterday, I was getting poor signal (connection errors when on LTE). So I decided to try a reboot. I did that and the phone came back with no service. I checked the APN, no issues. I swapped my SIM into my old phone, LTE working fine. I called my phone company (Rogers) and they checked the SIM, reset the network and I reset the phone. No Service (no anything).
I called Google support and their systems were down, so they recommended a Factory Data Reset. I did that - twice, still no service.
Any ideas? I'm guessing I'll have to send this phone in for replacement.
Click to expand...
Click to collapse
Is the SIM a cut-down SIM?
xda6969 said:
Is the SIM a cut-down SIM?
Click to expand...
Click to collapse
Nope. My wife's SIM also didn't work. Odd that everything worked fine at first.
Dial *#*#4636#*#* and select phone -> change the drop down box to LTE only and see if data works. Make sure to change to back to something relevant if you want voice/text afterwards (like WCDMA preferred). Sounds like its not set to use LTE anymore.
It's not just LTE, it's all service including basic phone calls. Already shipped back to Google.
go to your carrier and get a new sim card , the one you have has become defective. Your carrier should not charge you anything for a new sim card , if they do maybe 5-10 $
Are you on a 3G only plan? The way many carriers (most of them outside the US, known problem on some carriers in Japan, France and the UK) are provisioning their SIMs, if there is an LTE network on the carrier and the SIM is provisioned as a 3G-only plan, a Nexus 5 will not register to the network at all. There is no workaround to this at present other than to change your plan to something that is LTE enabled.
Rebooted my phone tonight, when it was up again no service. It only says "Searching for Service" I already tested several SIMs and took a look into the sim tray but all pins are still there.
I then relocked the bootloader, unlocked it again and flashed the original images aswell as the radio but nothing works
UPDATE: I managed to get my reception back. I flashed the radio again had no reception, then flashed twrp and wiped data, cache and dalvik cache.
maaximal said:
Rebooted my phone tonight, when it was up again no service. It only says "Searching for Service" I already tested several SIMs and took a look into the sim tray but all pins are still there.
I then relocked the bootloader, unlocked it again and flashed the original images aswell as the radio but nothing works
UPDATE: I managed to get my reception back. I flashed the radio again had no reception, then flashed twrp and wiped data, cache and dalvik cache.
Click to expand...
Click to collapse
hi i have this problem too,
Are you fix the problem after flashed twrp and wiped data, cache and dalvik cache?
thank
I got the same problem too.
I got the same problem after rooted and flashed cm11 rom. Whatever I do, flash a different band, kernel or wipe everything, it just can't work. The provider is wind.ca and fido.ca. they both are no service. Someone help us plz.
Nathaniel Lau said:
I got the same problem after rooted and flashed cm11 rom. Whatever I do, flash a different band, kernel or wipe everything, it just can't work. The provider is wind.ca and fido.ca. they both are no service. Someone help us plz.
Click to expand...
Click to collapse
flash radio and cache images with fastboot command, then wipe
samersh72 said:
flash radio and cache images with fastboot command, then wipe
Click to expand...
Click to collapse
Thanks! Could you offer me the radio and cache.img? I don't know where to find it and which is right for my phone. And how to flash them with fastboot command? adb? Thanks again.
Nathaniel Lau said:
Thanks! Could you offer me the radio and cache.img? I don't know where to find it and which is right for my phone. And how to flash them with fastboot command? adb? Thanks again.
Click to expand...
Click to collapse
see your Q&A thread
samersh72 said:
see your Q&A thread
Click to expand...
Click to collapse
LOL I am really anxious with my phone
zivan56 said:
Dial *#*#4636#*#* and select phone -> change the drop down box to LTE only and see if data works. Make sure to change to back to something relevant if you want voice/text afterwards (like WCDMA preferred). Sounds like its not set to use LTE anymore.
Click to expand...
Click to collapse
Thanks, that actually helped for me. I just played a little with the quicktoggles on Paranoid Android when I switched to "Just LTE" and couldn't switch it back. Your little trick actually helped me out a lot.
samersh72 said:
see your Q&A thread
Click to expand...
Click to collapse
What does Q&A thread mean?
I am having the same issue.
Two of my phone radios are dead. It says no Service.. What should I do?
Where Can I find step by step instruction?
resal3000 said:
What does Q&A thread mean?
I am having the same issue.
Two of my phone radios are dead. It says no Service.. What should I do?
Where Can I find step by step instruction?
Click to expand...
Click to collapse
i meant here http://forum.xda-developers.com/showthread.php?t=2600184
samersh72 said:
i meant here http://forum.xda-developers.com/showthread.php?t=2600184
Click to expand...
Click to collapse
Nathaniel Lau said:
My nexus 5 wasn't brought from Google and i don't think I have warranty, if I can't fix, i want to find somewhere to repair it. Do you know where I can do that? By the way, I live in Canada.
Click to expand...
Click to collapse
From his message it seemed his issue didn't go away.
I am having the same issue with two of my phones. I have four. One radio went to "No service" mode last Saturday, and today My nexus 5 went to 'no service' (7 day after last time it happened)
resal3000 said:
From his message it seemed his issue didn't go away.
I am having the same issue with two of my phones. I have four. One radio went to "No service" mode last Saturday, and today My nexus 5 went to 'no service' (7 day after last time it happened)
Click to expand...
Click to collapse
are you stock or rooted?
did you try to flash full stock images then reset the phone?
I have the same problem. After I rooted and flashed to a CM rom my service was gone.
I flashed back to stock with radio/bootloader/system/cache/recovery the whole shabam.
I deleted cache, dalvick and everything else. Nothing helped with getting back my signal.
Is there a new work around for this? I seem to have tried everything that has been posted on XDA. Or am I missing something abvious?
Who can help me?
(ps my sim card works just fine in my gf's phone.)
Hi All.
I've got a Samsung Galaxy Relay 4G using PhilZ Touch 6 recovery and cm-11-20140518-NIGHTLY-apexqtmo. I have an AT&T sim card and when I try to input APN settings for AT&T nothing saves. I've tried everything including 5 ROM's, all running KitKat emulations. I read that Android 4.0+ will not allow you to change APN settings, but is there some workaround. I've also discovered it disables APN apps from accessing APN settings.
I've also tried to flash 10.2 but I get Status 7 errors every time I try. I've followed instructions on removing access commands from the updater-script file and re-zipping, but it also aborts.
I've called *#*#4636#*#* and it doesn't look like the phone sees the SIM card, but maybe that's due to the APN settings? It won't even call let alone send/receive data. I've tried 2 different AT&T SIM cards with the same result.
Any help would be greatly appreciated!
Kenwood97031 said:
Hi All.
I've got a Samsung Galaxy Relay 4G using PhilZ Touch 6 recovery and cm-11-20140518-NIGHTLY-apexqtmo. I have an AT&T sim card and when I try to input APN settings for AT&T nothing saves. I've tried everything including 5 ROM's, all running KitKat emulations. I read that Android 4.0+ will not allow you to change APN settings, but is there some workaround. I've also discovered it disables APN apps from accessing APN settings.
I've also tried to flash 10.2 but I get Status 7 errors every time I try. I've followed instructions on removing access commands from the updater-script file and re-zipping, but it also aborts.
I've called *#*#4636#*#* and it doesn't look like the phone sees the SIM card, but maybe that's due to the APN settings? It won't even call let alone send/receive data. I've tried 2 different AT&T SIM cards with the same result.
Any help would be greatly appreciated!
Click to expand...
Click to collapse
yes there is a way to be able to and requires modding the build.prop file... i can show you how if need be
REV3NT3CH said:
yes there is a way to be able to and requires modding the build.prop file... i can show you how if need be
Click to expand...
Click to collapse
Actually it turns out I couldn't see the IMEI number either, so I returned to stock ROM and could then see the IMEI. I then flashed CWM 6.0.1.2 and CM 10.2 and was able to then set the APN. I'm still having trouble getting phone and data connection over the cell, but at least it now shows some bars. Thanks for replying, though.
My connection issue was a problem with the SIM. It's all working properly now.
Hello,
I am using my OnePlus One (64GiB) several days already but today i expierenced a total no data connection. It connects to WiFi and uses the Internet with no problems but if it comes to the mobile data connection it can't connect to the Internet while I have full network shown on the upper right corner. I can call and send SMS with no Problems. This Problem appeared just today and i called my service provider and they say that there is no problem with there network availability and I should check my APN settings which I checked and they are correct. Then the customer consultant said it could be my phone.
I inserted a SIM card from another service provider but it also does not connect to the mobile Internet connection.
So it seems to be that there is some faulty settings on my phone or even an defect. How can I fix that?
Thanks in Advance.
A.R.Cante said:
Hello,
I am using my OnePlus One (64GiB) several days already but today i expierenced a total no data connection. It connects to WiFi and uses the Internet with no problems but if it comes to the mobile data connection it can't connect to the Internet while I have full network shown on the upper right corner. I can call and send SMS with no Problems. This Problem appeared just today and i called my service provider and they say that there is no problem with there network availability and I should check my APN settings which I checked and they are correct. Then the customer consultant said it could be my phone.
I inserted a SIM card from another service provider but it also does not connect to the mobile Internet connection.
So it seems to be that there is some faulty settings on my phone or even an defect. How can I fix that?
Thanks in Advance.
Click to expand...
Click to collapse
Hi, so which ROM are you running?
TheShoxter said:
Hi, so which ROM are you running?
Click to expand...
Click to collapse
Its stock CM11s rom with franco.kernel r7, TWRP, and root
A.R.Cante said:
Its stock CM11s rom with franco.kernel r7, TWRP, and root
Click to expand...
Click to collapse
Ok. So your data connection was working fine with that same build previously? Nothing changed on your phone, it just stopped working?
TheShoxter said:
Ok. So your data connection was working fine with that same build previously? Nothing changed on your phone, it just stopped working?
Click to expand...
Click to collapse
Exactly
A.R.Cante said:
Exactly
Click to expand...
Click to collapse
That's strange! It seems like a very random glitch then, which often seem to fix themselves as randomly as they occur.
Have you tried rebooting your device, turning off/on data? Also, in Settings>Mobile Network Settings, is your preferred network type set to LTE, or the highest that's there?
TheShoxter said:
That's strange! It seems like a very random glitch then, which often seem to fix themselves as randomly as they occur.
Have you tried rebooting your device, turning off/on data? Also, in Settings>Mobile Network Settings, is your preferred network type set to LTE, or the highest that's there?
Click to expand...
Click to collapse
Yes all of it even an Soft-Reset
freight Voitemy
A.R.Cante said:
Yes all of it even an Soft-Reset
Click to expand...
Click to collapse
Ok, and the "Data Enabled" checkbox in Mobile Network Settings is checked? And you are positive APN is all correct?
If yes and yes, then I'm not sure what could be the problem, considering how it WAS functioning previously. I would just suggest to keep rebooting and fiddling with the Network settings, such as turning off/on data, verifying APN settings, checking Network Operator, making sure SIM is properly inserted, etc.
I wish I knew exactly what was wrong, but I'm not sure.
A.R.Cante said:
Hello,
I am using my OnePlus One (64GiB) several days already but today i expierenced a total no data connection. It connects to WiFi and uses the Internet with no problems but if it comes to the mobile data connection it can't connect to the Internet while I have full network shown on the upper right corner. I can call and send SMS with no Problems. This Problem appeared just today and i called my service provider and they say that there is no problem with there network availability and I should check my APN settings which I checked and they are correct. Then the customer consultant said it could be my phone.
I inserted a SIM card from another service provider but it also does not connect to the mobile Internet connection.
So it seems to be that there is some faulty settings on my phone or even an defect. How can I fix that?
Thanks in Advance.
Click to expand...
Click to collapse
I had this problem before. I solved this by doing a factory reset.
jong17 said:
I had this problem before. I solved this by doing a factory reset.
Click to expand...
Click to collapse
A factory reset was my last option. Thank you this did fix it.
Did you resolved? I've same problem. Factory reset didn't work for me!
Hi,
I have the same problem. I only had the phone for three weeks now and two days ago internet stopped working in the middle of browsing/watching you tube video. Did not start since even though I've tried several methods (except factory reset, as I want to leave that one as last resort.
Is there any other way than factory reset to fix it ?
Do you all have franco kernel installed?
Need help
I lost the internet connect when I installed CM12 Nightly -> thought it was a bug in the ROM and sorta lived with it.
But when I reverted to 11-S I realized that the internet connection didn't work on that rom either. I've tried everything factory reset - Soft/Hard - reset -> flash other rom's on it. EVERYTHING!!! -> I also tried a couple of different SIM-cards none of them worked, I tried to contact my ISP, they couldn't help me, they said I had all the right settings so it's most likely something with my phone...
I've got no idea on how I can fix it. and would love if anyone could help me sort this problem out -> I don't have any important data on the phone so we can reset it as much as needed...
Heroicfield said:
I lost the internet connect when I installed CM12 Nightly -> thought it was a bug in the ROM and sorta lived with it.
But when I reverted to 11-S I realized that the internet connection didn't work on that rom either. I've tried everything factory reset - Soft/Hard - reset -> flash other rom's on it. EVERYTHING!!! -> I also tried a couple of different SIM-cards none of them worked, I tried to contact my ISP, they couldn't help me, they said I had all the right settings so it's most likely something with my phone...
I've got no idea on how I can fix it. and would love if anyone could help me sort this problem out -> I don't have any important data on the phone so we can reset it as much as needed...
Click to expand...
Click to collapse
I think you need to flash the CM11s modem again,then flash cmm11s backup or clean cm11s install. I had the same problem with you,once i flash any variant of Lolipop there is no signal,and revert to CM11s no signal eighter,flash CM11s modem again,no signal neighter,then flash CM11s backup,its worked.
Need additional help
maskelisuvari said:
I think you need to flash the CM11s modem again,then flash cmm11s backup or clean cm11s install. I had the same problem with you,once i flash any variant of Lolipop there is no signal,and revert to CM11s no signal eighter,flash CM11s modem again,no signal neighter,then flash CM11s backup,its worked.
Click to expand...
Click to collapse
How do I flash the modem and backup? -- Help needed.
I have the same problem this morning. I'm certain that every settings are correct.
Reply
adesutama said:
I have the same problem this morning. I'm certain that every settings are correct.
Click to expand...
Click to collapse
I did ask One Plus about it, they send me this zip (re-uploaded) http : // www . mediafire . com / download / rmuaie7f8ch5dji / ONEPLUS % 2BONE - StockRecovery - Windows . zip
(can't post links yet) which I then ran to fix the problem. just be aware of that it locks your bootloader again, if you don't want it to lock your bootloader edit the .bat files and delete the line which says "fastboot oem lock" and you should be good to go (worked anyways for me).
Thanks a ton this really was Helpful.. I guess OnePlus One has a glitch 11.1 and now also with 12.1 CM.. Will try Factory Restore and will update.. Same thing happen with my Frnd in India.. who switch between SP's. He had to restore to fix the internet issue.
I have had the same problem on one of my oneplus 2's. One phone works fine. The other phone was working but is not connecting to Internet using data connection. I have checked the settings and they are exactly the same as the other phone which is working fine.
I have a SPH-L720 from Sprint, it was running the 4.4.2 stock rom, the phone was unlucked and working under Movistar here in Mexico (i dont have idea of the method used for unlock the phone).
So, yesterday i rooted the phone without problems, installed de CWM recovery, made a backup of my stock rom, wiped data and cache and installed the cm-12.1-20150413-OPTIMIZED-jflte ROM (from this tutorial tinyulr .com/ooqye9s ), the install completed, i started the phone with no problems, proceeded to install the Gapps, and the phone was working good, my network and data worked (had internet, could make calls and send sms), but the phone drained the battery too quick and the camara had some issues, same thing with the dialer (i wasnt able to hang up a call, the red button didn't anything).
So i decided to download the CM Downloader app, search for an update and the app downloaded the "cm-12.1-20150625-NIGHTLY-jfltespr" ROM (i didn't saw or knew about the "JFLTESPR" part), the phone rebooted and installed the update, tha camera and the dialer problem disapeared but the phone didn't recognize the network anymore, it says "No SIM card". i tried to install the cm-12.1-20150413-OPTIMIZED-jflte ROM again, tried to restore the backup of my stock rom, but nothing works, my network s not working and i dont know what to do.
Please help :c
Hi, thank you for using XDA Assist. Check your apn settings. They probably are not set up correctly for your carrier. Go to settings, wireless and networks, more, cellure networks, access point names. Google yourcarriername apn. You can usually find the correct settings there.
jd1639 said:
Hi, thank you for using XDA Assist. Check your apn settings. They probably are not set up correctly for your carrier. Go to settings, wireless and networks, more, cellure networks, access point names. Google yourcarriername apn. You can usually find the correct settings there.
Click to expand...
Click to collapse
thanks for you help buddy, apreciated.
It doesnt let me change my apn because the phone is not attached to a network :/ y think i relocked my phone for sprint, and maybe trying to unlockit again it will work, but again, im new at this and i dont have idea of how to do it
Well, you might have to return your device to stock and start all over using Odin. But first see your device's specific forum here,http://forum.xda-developers.com/galaxy-s4-sprint. All and specifically ask your question here, http://forum.xda-developers.com/showthread.php?t=2374543. They are the experts on your device and will be off more help than I.
Thread closed.