Got my Nexus 5 on Friday, put my SIM in it and everything worked like a charm. Went through the weekend happy with how good everything was.
Yesterday, I was getting poor signal (connection errors when on LTE). So I decided to try a reboot. I did that and the phone came back with no service. I checked the APN, no issues. I swapped my SIM into my old phone, LTE working fine. I called my phone company (Rogers) and they checked the SIM, reset the network and I reset the phone. No Service (no anything).
I called Google support and their systems were down, so they recommended a Factory Data Reset. I did that - twice, still no service.
Any ideas? I'm guessing I'll have to send this phone in for replacement.
cwepruk said:
Got my Nexus 5 on Friday, put my SIM in it and everything worked like a charm. Went through the weekend happy with how good everything was.
Yesterday, I was getting poor signal (connection errors when on LTE). So I decided to try a reboot. I did that and the phone came back with no service. I checked the APN, no issues. I swapped my SIM into my old phone, LTE working fine. I called my phone company (Rogers) and they checked the SIM, reset the network and I reset the phone. No Service (no anything).
I called Google support and their systems were down, so they recommended a Factory Data Reset. I did that - twice, still no service.
Any ideas? I'm guessing I'll have to send this phone in for replacement.
Click to expand...
Click to collapse
Is the SIM a cut-down SIM?
xda6969 said:
Is the SIM a cut-down SIM?
Click to expand...
Click to collapse
Nope. My wife's SIM also didn't work. Odd that everything worked fine at first.
Dial *#*#4636#*#* and select phone -> change the drop down box to LTE only and see if data works. Make sure to change to back to something relevant if you want voice/text afterwards (like WCDMA preferred). Sounds like its not set to use LTE anymore.
It's not just LTE, it's all service including basic phone calls. Already shipped back to Google.
go to your carrier and get a new sim card , the one you have has become defective. Your carrier should not charge you anything for a new sim card , if they do maybe 5-10 $
Are you on a 3G only plan? The way many carriers (most of them outside the US, known problem on some carriers in Japan, France and the UK) are provisioning their SIMs, if there is an LTE network on the carrier and the SIM is provisioned as a 3G-only plan, a Nexus 5 will not register to the network at all. There is no workaround to this at present other than to change your plan to something that is LTE enabled.
Rebooted my phone tonight, when it was up again no service. It only says "Searching for Service" I already tested several SIMs and took a look into the sim tray but all pins are still there.
I then relocked the bootloader, unlocked it again and flashed the original images aswell as the radio but nothing works
UPDATE: I managed to get my reception back. I flashed the radio again had no reception, then flashed twrp and wiped data, cache and dalvik cache.
maaximal said:
Rebooted my phone tonight, when it was up again no service. It only says "Searching for Service" I already tested several SIMs and took a look into the sim tray but all pins are still there.
I then relocked the bootloader, unlocked it again and flashed the original images aswell as the radio but nothing works
UPDATE: I managed to get my reception back. I flashed the radio again had no reception, then flashed twrp and wiped data, cache and dalvik cache.
Click to expand...
Click to collapse
hi i have this problem too,
Are you fix the problem after flashed twrp and wiped data, cache and dalvik cache?
thank
I got the same problem too.
I got the same problem after rooted and flashed cm11 rom. Whatever I do, flash a different band, kernel or wipe everything, it just can't work. The provider is wind.ca and fido.ca. they both are no service. Someone help us plz.
Nathaniel Lau said:
I got the same problem after rooted and flashed cm11 rom. Whatever I do, flash a different band, kernel or wipe everything, it just can't work. The provider is wind.ca and fido.ca. they both are no service. Someone help us plz.
Click to expand...
Click to collapse
flash radio and cache images with fastboot command, then wipe
samersh72 said:
flash radio and cache images with fastboot command, then wipe
Click to expand...
Click to collapse
Thanks! Could you offer me the radio and cache.img? I don't know where to find it and which is right for my phone. And how to flash them with fastboot command? adb? Thanks again.
Nathaniel Lau said:
Thanks! Could you offer me the radio and cache.img? I don't know where to find it and which is right for my phone. And how to flash them with fastboot command? adb? Thanks again.
Click to expand...
Click to collapse
see your Q&A thread
samersh72 said:
see your Q&A thread
Click to expand...
Click to collapse
LOL I am really anxious with my phone
zivan56 said:
Dial *#*#4636#*#* and select phone -> change the drop down box to LTE only and see if data works. Make sure to change to back to something relevant if you want voice/text afterwards (like WCDMA preferred). Sounds like its not set to use LTE anymore.
Click to expand...
Click to collapse
Thanks, that actually helped for me. I just played a little with the quicktoggles on Paranoid Android when I switched to "Just LTE" and couldn't switch it back. Your little trick actually helped me out a lot.
samersh72 said:
see your Q&A thread
Click to expand...
Click to collapse
What does Q&A thread mean?
I am having the same issue.
Two of my phone radios are dead. It says no Service.. What should I do?
Where Can I find step by step instruction?
resal3000 said:
What does Q&A thread mean?
I am having the same issue.
Two of my phone radios are dead. It says no Service.. What should I do?
Where Can I find step by step instruction?
Click to expand...
Click to collapse
i meant here http://forum.xda-developers.com/showthread.php?t=2600184
samersh72 said:
i meant here http://forum.xda-developers.com/showthread.php?t=2600184
Click to expand...
Click to collapse
Nathaniel Lau said:
My nexus 5 wasn't brought from Google and i don't think I have warranty, if I can't fix, i want to find somewhere to repair it. Do you know where I can do that? By the way, I live in Canada.
Click to expand...
Click to collapse
From his message it seemed his issue didn't go away.
I am having the same issue with two of my phones. I have four. One radio went to "No service" mode last Saturday, and today My nexus 5 went to 'no service' (7 day after last time it happened)
resal3000 said:
From his message it seemed his issue didn't go away.
I am having the same issue with two of my phones. I have four. One radio went to "No service" mode last Saturday, and today My nexus 5 went to 'no service' (7 day after last time it happened)
Click to expand...
Click to collapse
are you stock or rooted?
did you try to flash full stock images then reset the phone?
I have the same problem. After I rooted and flashed to a CM rom my service was gone.
I flashed back to stock with radio/bootloader/system/cache/recovery the whole shabam.
I deleted cache, dalvick and everything else. Nothing helped with getting back my signal.
Is there a new work around for this? I seem to have tried everything that has been posted on XDA. Or am I missing something abvious?
Who can help me?
(ps my sim card works just fine in my gf's phone.)
Related
Im Having Problems with my G2x Yes its Rooted it was working fine for a couple of months then today i was just texting and it just rebooted and its like it cant read my SIM card i cant get no signal So can any body help me?
It can't get no signal? So then it does get a signal. Anyhow....
1. Try turning airplane mode on then off
2. Try rebooting
3. Does it say Invalid SIM? Because if it does that's one thing if it doesn't it's a phone issue and can be caused by some ROMs
4. Repeat 1 and 2 above but standing out side where there is no question of signal quality.
5. If at this point you still have no signal tell us what ROM and kernel you have, and under volting or over clocking.
Волк said:
It can't get no signal? So then it does get a signal. Anyhow....
1. Try turning airplane mode on then off
2. Try rebooting
3. Does it say Invalid SIM? Because if it does that's one thing if it doesn't it's a phone issue and can be caused by some ROMs
4. Repeat 1 and 2 above but standing out side where there is no question of signal quality.
5. If at this point you still have no signal tell us what ROM and kernel you have, and under volting or over clocking.
Click to expand...
Click to collapse
This post should be stickied for all phone issues
Sent from my LG-P999 using Tapatalk
Lol, I know right. Maybe I will PM Overground about it. But I swear we all ask those same questions over and over.
Sent from my LG-P999 using xda premium
Волк said:
It can't get no signal? So then it does get a signal. Anyhow....
1. Try turning airplane mode on then off
2. Try rebooting
3. Does it say Invalid SIM? Because if it does that's one thing if it doesn't it's a phone issue and can be caused by some ROMs
4. Repeat 1 and 2 above but standing out side where there is no question of signal quality.
5. If at this point you still have no signal tell us what ROM and kernel you have, and under volting or over clocking.
Click to expand...
Click to collapse
Yep It Says Invaild Sim Card And I am using this one http://forum.xda-developers.com/showthread.php?t=1411016
ITech24 said:
Yep It Says Invaild Sim Card And I am using this one http://forum.xda-developers.com/showthread.php?t=1411016
Click to expand...
Click to collapse
go into recovery, and try wiping cache, see if that fixes it. if not make a backup and wipe data. if it still is not fixed then try flashing a different ROM (even a gingerbread one if needed) and post back what you find.
if none of this helps your sim card might be busted, in which case call your local t-mobile store
Klathmon said:
go into recovery, and try wiping cache, see if that fixes it. if not make a backup and wipe data. if it still is not fixed then try flashing a different ROM (even a gingerbread one if needed) and post back what you find.
if none of this helps your sim card might be busted, in which case call your local t-mobile store
Click to expand...
Click to collapse
Nope my sim card is fine i put my sim card in my brothers phone and it worked and i did everything still saying invaild Sim Card
ITech24 said:
Nope my sim card is fine i put my sim card in my brothers phone and it worked and i did everything still saying invaild Sim Card
Click to expand...
Click to collapse
did you follow the directions above?
if you did then one last step you can take is to use the LG KDZ flasher tool to completely and 100% restore the phone to factory condition (do a search in the development section)
this tool has been know to brick phones, so only do it if you have done all of the above things that i suggested.
if that doesn't work then it is most likely a hardware problem, which means you have a phone sized tablet now
Hey guys... I recently encountered a problem with my nexus 5. Suddenly my phone lost signal and it won't receive any more signal.I was on the latest version of PA on 4.4.2 ...... Now I factory reset my phone and it's stuck on phone setup... What do I do?? I'll try flashing back to stock later and I'll see if it's fixed... Also, before factory resetting my phone, I checked my IMEI and it isnt gone.... It was still there.. Strange... Any suggestions on what I should do? Also, I don't have a nandroid backup....
mathew1234 said:
Hey guys... I recently encountered a problem with my nexus 5. Suddenly my phone lost signal and it won't receive any more signal.I was on the latest version of PA on 4.4.2 ...... Now I factory reset my phone and it's stuck on phone setup... What do I do?? I'll try flashing back to stock later and I'll see if it's fixed... Also, before factory resetting my phone, I checked my IMEI and it isnt gone.... It was still there.. Strange... Any suggestions on what I should do? Also, I don't have a nandroid backup....
Click to expand...
Click to collapse
this is what happened to my phone a couple days ago
haven't found a fix.
out of the blue, my phone just dropped its signal and refuses to connect.
flash stock images including cache.img
samersh72 said:
flash stock images including cache.img
Click to expand...
Click to collapse
had no effect, done this 3 times now.
Pr0meth3us said:
had no effect, done this 3 times now.
Click to expand...
Click to collapse
You have, yes. This advice is for the OP. Your advice is to RMA as per your thread
Sent from my Nexus 5 using Tapatalk
rootSU said:
You have, yes. This advice is for the OP. Your advice is to RMA as per your thread
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
totally sorry for thread hijack, just frustrating.
hope that works for you OP.
Still no luck
Guys... Returning to stock didn't do anything... Still the same problem... Now I'm stuck in setting up the phone since it shows that my sim is inserted and it's trying to activate the sim... But it stays there forever ... I'm pretty sure it's a problem with the sim holder... When I tried removing the SIM card for the phone, it failed to eject my SIM card... Now I have to find a way to get my sim out... When I use the pin, it only opens 1/8.. It's too small to fit anything in it... What do I do?? Running out of ideas...
I could give my phone for repair but I live in Dubai and I don't think there are any service centers here...
mathew1234 said:
Guys... Returning to stock didn't do anything... Still the same problem... Now I'm stuck in setting up the phone since it shows that my sim is inserted and it's trying to activate the sim... But it stays there forever ... I'm pretty sure it's a problem with the sim holder... When I tried removing the SIM card for the phone, it failed to eject my SIM card... Now I have to find a way to get my sim out... When I use the pin, it only opens 1/8.. It's too small to fit anything in it... What do I do?? Running out of ideas...
I could give my phone for repair but I live in Dubai and I don't think there are any service centers here...
Click to expand...
Click to collapse
Yeah definitely sounds like you need a repair. Contact google initially and sew what they say
Sent from my Nexus 5 using Tapatalk
Hello,
I am using my OnePlus One (64GiB) several days already but today i expierenced a total no data connection. It connects to WiFi and uses the Internet with no problems but if it comes to the mobile data connection it can't connect to the Internet while I have full network shown on the upper right corner. I can call and send SMS with no Problems. This Problem appeared just today and i called my service provider and they say that there is no problem with there network availability and I should check my APN settings which I checked and they are correct. Then the customer consultant said it could be my phone.
I inserted a SIM card from another service provider but it also does not connect to the mobile Internet connection.
So it seems to be that there is some faulty settings on my phone or even an defect. How can I fix that?
Thanks in Advance.
A.R.Cante said:
Hello,
I am using my OnePlus One (64GiB) several days already but today i expierenced a total no data connection. It connects to WiFi and uses the Internet with no problems but if it comes to the mobile data connection it can't connect to the Internet while I have full network shown on the upper right corner. I can call and send SMS with no Problems. This Problem appeared just today and i called my service provider and they say that there is no problem with there network availability and I should check my APN settings which I checked and they are correct. Then the customer consultant said it could be my phone.
I inserted a SIM card from another service provider but it also does not connect to the mobile Internet connection.
So it seems to be that there is some faulty settings on my phone or even an defect. How can I fix that?
Thanks in Advance.
Click to expand...
Click to collapse
Hi, so which ROM are you running?
TheShoxter said:
Hi, so which ROM are you running?
Click to expand...
Click to collapse
Its stock CM11s rom with franco.kernel r7, TWRP, and root
A.R.Cante said:
Its stock CM11s rom with franco.kernel r7, TWRP, and root
Click to expand...
Click to collapse
Ok. So your data connection was working fine with that same build previously? Nothing changed on your phone, it just stopped working?
TheShoxter said:
Ok. So your data connection was working fine with that same build previously? Nothing changed on your phone, it just stopped working?
Click to expand...
Click to collapse
Exactly
A.R.Cante said:
Exactly
Click to expand...
Click to collapse
That's strange! It seems like a very random glitch then, which often seem to fix themselves as randomly as they occur.
Have you tried rebooting your device, turning off/on data? Also, in Settings>Mobile Network Settings, is your preferred network type set to LTE, or the highest that's there?
TheShoxter said:
That's strange! It seems like a very random glitch then, which often seem to fix themselves as randomly as they occur.
Have you tried rebooting your device, turning off/on data? Also, in Settings>Mobile Network Settings, is your preferred network type set to LTE, or the highest that's there?
Click to expand...
Click to collapse
Yes all of it even an Soft-Reset
freight Voitemy
A.R.Cante said:
Yes all of it even an Soft-Reset
Click to expand...
Click to collapse
Ok, and the "Data Enabled" checkbox in Mobile Network Settings is checked? And you are positive APN is all correct?
If yes and yes, then I'm not sure what could be the problem, considering how it WAS functioning previously. I would just suggest to keep rebooting and fiddling with the Network settings, such as turning off/on data, verifying APN settings, checking Network Operator, making sure SIM is properly inserted, etc.
I wish I knew exactly what was wrong, but I'm not sure.
A.R.Cante said:
Hello,
I am using my OnePlus One (64GiB) several days already but today i expierenced a total no data connection. It connects to WiFi and uses the Internet with no problems but if it comes to the mobile data connection it can't connect to the Internet while I have full network shown on the upper right corner. I can call and send SMS with no Problems. This Problem appeared just today and i called my service provider and they say that there is no problem with there network availability and I should check my APN settings which I checked and they are correct. Then the customer consultant said it could be my phone.
I inserted a SIM card from another service provider but it also does not connect to the mobile Internet connection.
So it seems to be that there is some faulty settings on my phone or even an defect. How can I fix that?
Thanks in Advance.
Click to expand...
Click to collapse
I had this problem before. I solved this by doing a factory reset.
jong17 said:
I had this problem before. I solved this by doing a factory reset.
Click to expand...
Click to collapse
A factory reset was my last option. Thank you this did fix it.
Did you resolved? I've same problem. Factory reset didn't work for me!
Hi,
I have the same problem. I only had the phone for three weeks now and two days ago internet stopped working in the middle of browsing/watching you tube video. Did not start since even though I've tried several methods (except factory reset, as I want to leave that one as last resort.
Is there any other way than factory reset to fix it ?
Do you all have franco kernel installed?
Need help
I lost the internet connect when I installed CM12 Nightly -> thought it was a bug in the ROM and sorta lived with it.
But when I reverted to 11-S I realized that the internet connection didn't work on that rom either. I've tried everything factory reset - Soft/Hard - reset -> flash other rom's on it. EVERYTHING!!! -> I also tried a couple of different SIM-cards none of them worked, I tried to contact my ISP, they couldn't help me, they said I had all the right settings so it's most likely something with my phone...
I've got no idea on how I can fix it. and would love if anyone could help me sort this problem out -> I don't have any important data on the phone so we can reset it as much as needed...
Heroicfield said:
I lost the internet connect when I installed CM12 Nightly -> thought it was a bug in the ROM and sorta lived with it.
But when I reverted to 11-S I realized that the internet connection didn't work on that rom either. I've tried everything factory reset - Soft/Hard - reset -> flash other rom's on it. EVERYTHING!!! -> I also tried a couple of different SIM-cards none of them worked, I tried to contact my ISP, they couldn't help me, they said I had all the right settings so it's most likely something with my phone...
I've got no idea on how I can fix it. and would love if anyone could help me sort this problem out -> I don't have any important data on the phone so we can reset it as much as needed...
Click to expand...
Click to collapse
I think you need to flash the CM11s modem again,then flash cmm11s backup or clean cm11s install. I had the same problem with you,once i flash any variant of Lolipop there is no signal,and revert to CM11s no signal eighter,flash CM11s modem again,no signal neighter,then flash CM11s backup,its worked.
Need additional help
maskelisuvari said:
I think you need to flash the CM11s modem again,then flash cmm11s backup or clean cm11s install. I had the same problem with you,once i flash any variant of Lolipop there is no signal,and revert to CM11s no signal eighter,flash CM11s modem again,no signal neighter,then flash CM11s backup,its worked.
Click to expand...
Click to collapse
How do I flash the modem and backup? -- Help needed.
I have the same problem this morning. I'm certain that every settings are correct.
Reply
adesutama said:
I have the same problem this morning. I'm certain that every settings are correct.
Click to expand...
Click to collapse
I did ask One Plus about it, they send me this zip (re-uploaded) http : // www . mediafire . com / download / rmuaie7f8ch5dji / ONEPLUS % 2BONE - StockRecovery - Windows . zip
(can't post links yet) which I then ran to fix the problem. just be aware of that it locks your bootloader again, if you don't want it to lock your bootloader edit the .bat files and delete the line which says "fastboot oem lock" and you should be good to go (worked anyways for me).
Thanks a ton this really was Helpful.. I guess OnePlus One has a glitch 11.1 and now also with 12.1 CM.. Will try Factory Restore and will update.. Same thing happen with my Frnd in India.. who switch between SP's. He had to restore to fix the internet issue.
I have had the same problem on one of my oneplus 2's. One phone works fine. The other phone was working but is not connecting to Internet using data connection. I have checked the settings and they are exactly the same as the other phone which is working fine.
I am very perplexed by this very peculiar problem which apparently no one has
I bought my OPO here in UK, it arrived swiftly and i could not be happier. But wait, curiosity killed cat( in this case me) I was able to use my OPO regularly but i did a mistake and saw coloros posted on oneplus development and gone ahead and installed it via fastboot.
Next day reverted back to CM11S via fastboot.
Now the whole time my EE sim was in the phone. One day morning i can't able to make calls, as soon as I try to call nice 4g signal goes completely down and phone give message that no mobile network.
I tried vodafone and O2 sim which sim to work nicely but now no network all.
I got new EE sim, and voila again comes back network after factory reset. I try to make a call and again the same thing; network goes out completey.
Please help.
I have already put the request with paypal requesting refund, now I don't know what will happen
But in meanwhile if there is something I can do please let me know, also some senior members can explain why is this happening
Try installing the latest radio/modem. Download the latest OTA here, then extract the file called NON-HLOS.bin.
Reboot into fastboot, do fastboot flash modem path/to/NON-HLOS.bin, reboot, and see if that helps.
Your network problems are probably because you still have the ColorOS radio image.
Try setting it to WCDMA Preferred, or LTE/GSM (Auto PRL) which is what I use... it doesn't completely solve the problem for me but it helps in most areas.
hashim71 said:
Try setting it to WCDMA Preferred, or LTE/GSM (Auto PRL) which is what I use... it doesn't completely solve the problem for me but it helps in most areas.
Click to expand...
Click to collapse
I agree with him. It seems like your phone is getting 4G signal but since the OPO does not have Voice over LTE (VoLTE), your phone is forced to go back into 3G mode in order to make the phone call. Set it to LTE/GSM (Auto PRL) as what hashim said and it should fix your problem. Your phone is probably on 4G only mode.
The same thing happened to me on Fido in Canada. I side loaded the 30O update and went back to 25R. When I reverted I was not able to accept any calls or texts. My phone would get the com.android.phone force stop error. I tried deleting the data from the phone, contacts, and Sim Toolkit apps but ultimately had to do a factory reset from recovery to fix the issue. Lost all my progress on Final Fantasy VI too..
Guys I love xda community my problem is solved
latenightchameleon said:
Try installing the latest radio/modem. Download the latest OTA here, then extract the file called NON-HLOS.bin.
Reboot into fastboot, do fastboot flash modem path/to/NON-HLOS.bin, reboot, and see if that helps.
Your network problems are probably because you still have the ColorOS radio image.
Click to expand...
Click to collapse
Many thanks man
I got it sorted with your method. I tried this also before but on windows 8.1 machine but no luck. This time I tried with another cable and on Mac so this time it worked. I was on verge of returning the phone.
My phone has suddenly stopped having any service whatsoever, I have tried everything, factory reset, format data, but have still been unable to get anything. I tried playing around with the radio settings and the APN but that hasn't worked either. If anyone has some ideas, they would be welcome.
Did you try putting the sim card into another phone?
JoJostar said:
My phone has suddenly stopped having any service whatsoever, I have tried everything, factory reset, format data, but have still been unable to get anything. I tried playing around with the radio settings and the APN but that hasn't worked either. If anyone has some ideas, they would be welcome.
Click to expand...
Click to collapse
Try to flash Android 5.01 radio. My radio/service was very bad in 5.1.
JoJostar said:
My phone has suddenly stopped having any service whatsoever, I have tried everything, factory reset, format data, but have still been unable to get anything. I tried playing around with the radio settings and the APN but that hasn't worked either. If anyone has some ideas, they would be welcome.
Click to expand...
Click to collapse
Pay the bill
Does the SIM status screen show your phone number and IMEI? I had a Galaxy Nexus once that quit working, and those were blank (or maybe it said unknown) in the status screen. I figure possibly the EFS partition developed a fault or got corrupted.
I flashed the 5.0.1 radio and was able to get service again and can now text but I'm still unable to call anyone.Whenever i try to dial the number it simply goes silent, loses service and ends the call. I am also still unable to receive calls as well,all calls people attempt seem to cause me to lose service and only get a voice mail afterwards.
I haven't checked the sim status screen yet and I am unsure as to how.
JoJostar said:
I haven't checked the sim status screen yet and I am unsure as to how.
Click to expand...
Click to collapse
Settings/About phone/Status/SIM status
I can see the IMEI and my phone number but the mobile network state fluctuates from connected to disconnected.
JoJostar said:
I can see the IMEI and my phone number but the mobile network state fluctuates from connected to disconnected.
Click to expand...
Click to collapse
Maybe try pulling the SIM and re-inserting it? Couldn't hurt.
I have done so with no effect afterwards to be seen.
JoJostar said:
I have done so with no effect afterwards to be seen.
Click to expand...
Click to collapse
If it was me, I'd try flashing the radio from Factory 5.0.1 (LRX22C)
It is baseband M8974A-2.0.50.2.22
Extract the radio from the .tgz
Here
You can always flash back if their is no improvement
Thanks for the suggestion but I have already done so and I have observed no improvement. am beginning t suspect that it may be an issue with the EFS but I'm not sure what steps to take to verify this.
JoJostar said:
Thanks for the suggestion but I have already done so and I have observed no improvement. am beginning t suspect that it may be an issue with the EFS but I'm not sure what steps to take to verify this.
Click to expand...
Click to collapse
After flashing 5.01 radio, did you try to wipe cache and dalvik cache? Maybe the phone process still has bad cache (if possible). Just a try! I hope it works. Otherwise there is some big problem
Thanks for the advice. I am considering filing an RMA with google although I'm unsure if I'll be covered since I live in Canada
JoJostar said:
Thanks for the suggestion but I have already done so and I have observed no improvement. am beginning t suspect that it may be an issue with the EFS but I'm not sure what steps to take to verify this.
Click to expand...
Click to collapse
If you suspect EFS corruption, try restoring any TWRP backup you made prior to the problem.
The EFS partition will be present in the backup, unless you unchecked if you checked that partition in TWRP Backup.
joegestes said:
If you suspect EFS corruption, try restoring any TWRP backup you made prior to the problem.
The EFS partition will be present in the backup, unless you unchecked that partition in TWRP Backup.
Click to expand...
Click to collapse
Efs is not backed up by default. You have to choose it.
Sent from my Nexus 9 using XDA Free mobile app
I have a similar issue. After I updated to 5.1 my mobile data doesn't work. I tried everything listed before in this thread with no result. I don't know what is happening. The first one I updated using 5.1 factory image. Reverted to 5.0 Factory image and it worked again. So, I update by OTA to 5.01 and then to 5.1, same results. This drives me crazy! I want 5.1 on my Nexus
BTW I have D821 model. Any suggestion?
jd1639 said:
Efs is not backed up by default. You have to choose it.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Your right.
Thanks for correcting me:good:
There is another topic on this matter (i.e. common problem): http://forum.xda-developers.com/google-nexus-5/help/sim-card-recognized-upgrade-to-nexus-5-t3054267
For me it helped, ejecting and reinserting the SIM card. But I had also flashed other ROMS and cleaned the SMS/call/contacts database. So not sure why it worked.
I also notice that my System UI frequently stops. Does anyone have a stock System UI for me? Many thanks!
I am having similar issue and SIM status shows Radio off, how do I turn on?
Thanks.