My Oneplus is very peculiarly dropping network when try to call - ONE Q&A, Help & Troubleshooting

I am very perplexed by this very peculiar problem which apparently no one has
I bought my OPO here in UK, it arrived swiftly and i could not be happier. But wait, curiosity killed cat( in this case me) I was able to use my OPO regularly but i did a mistake and saw coloros posted on oneplus development and gone ahead and installed it via fastboot.
Next day reverted back to CM11S via fastboot.
Now the whole time my EE sim was in the phone. One day morning i can't able to make calls, as soon as I try to call nice 4g signal goes completely down and phone give message that no mobile network.
I tried vodafone and O2 sim which sim to work nicely but now no network all.
I got new EE sim, and voila again comes back network after factory reset. I try to make a call and again the same thing; network goes out completey.
Please help.
I have already put the request with paypal requesting refund, now I don't know what will happen
But in meanwhile if there is something I can do please let me know, also some senior members can explain why is this happening

Try installing the latest radio/modem. Download the latest OTA here, then extract the file called NON-HLOS.bin.
Reboot into fastboot, do fastboot flash modem path/to/NON-HLOS.bin, reboot, and see if that helps.
Your network problems are probably because you still have the ColorOS radio image.

Try setting it to WCDMA Preferred, or LTE/GSM (Auto PRL) which is what I use... it doesn't completely solve the problem for me but it helps in most areas.

hashim71 said:
Try setting it to WCDMA Preferred, or LTE/GSM (Auto PRL) which is what I use... it doesn't completely solve the problem for me but it helps in most areas.
Click to expand...
Click to collapse
I agree with him. It seems like your phone is getting 4G signal but since the OPO does not have Voice over LTE (VoLTE), your phone is forced to go back into 3G mode in order to make the phone call. Set it to LTE/GSM (Auto PRL) as what hashim said and it should fix your problem. Your phone is probably on 4G only mode.

The same thing happened to me on Fido in Canada. I side loaded the 30O update and went back to 25R. When I reverted I was not able to accept any calls or texts. My phone would get the com.android.phone force stop error. I tried deleting the data from the phone, contacts, and Sim Toolkit apps but ultimately had to do a factory reset from recovery to fix the issue. Lost all my progress on Final Fantasy VI too..

Guys I love xda community my problem is solved

latenightchameleon said:
Try installing the latest radio/modem. Download the latest OTA here, then extract the file called NON-HLOS.bin.
Reboot into fastboot, do fastboot flash modem path/to/NON-HLOS.bin, reboot, and see if that helps.
Your network problems are probably because you still have the ColorOS radio image.
Click to expand...
Click to collapse
Many thanks man
I got it sorted with your method. I tried this also before but on windows 8.1 machine but no luck. This time I tried with another cable and on Mac so this time it worked. I was on verge of returning the phone.

Related

APN issue after flashing Bricked

I flashed the new Bricked kernel today and it messed up my APNs. I can't change the MCC and MNC values. If I try to the APN won't be saved.
I already superwiped and reflashed everything even with different kernels but the problem still exists. My phone shows it's roaming and I don't have data access.
Now there's even a carrier list that wasn't there at all before.
Someone suggested I should remove market access emulate on boot, but I don't know how to do it.
Any help will be appreciated.
Thanks!
Pierrot Lunaire said:
I flashed the new Bricked kernel today and it messed up my APNs. I can't change the MCC and MNC values. If I try to the APN won't be saved.
I already superwiped and reflashed everything even with different kernels but the problem still exists. My phone shows it's roaming and I don't have data access.
Now there's even a carrier list that wasn't there at all before.
Someone suggested I should remove market access emulate on boot, but I don't know how to do it.
Any help will be appreciated.
Thanks!
Click to expand...
Click to collapse
Just to make it clear, I did not install Market Enabler or Market Access...
Try new the 3.33 universal Firmware.
ronattack said:
Try new the 3.33 universal Firmware.
Click to expand...
Click to collapse
No that does not help. I was on the 3.33 firmware and I even reverted back to 3.32 and an older radio to try my older setup and see if that fixes it.
I still have no data Phone still roaming
Now I even flashed an old stock GB rom with old Hboot and old radio.
For some reason the phone still thinks I'm using Vodafone...
I tried APN Backup & Restore. When I backup the APNs it saves a xml file with a lot of carriers in it. Way more than what the phone shows
in the system.It only shows the Vodafone ones. Heck, I even have a carrier named "My Dads Internet" which is also weird.
I really have no idea what to do now, should I get a new SIM card?
Please help!
Well... 2 days of trying to figure this out. No solution.
Maybe my SIM card thinks I'm outside the country. I guess I'll have to call my service provider and see if I need to get a new SIM.
:/
Wow this is terrible ! I've never heard of this happening! I would definitely call carrier and see if you need a new sim card or what can they do on their end to fix the issue, especially if none here knows a fix or responds. I just wanted to wish you the best and let you know I really hope your issue gets cleared up soon! Please let us know what happens and what the fix was ok. Good luck to you!!
Sent from my HTC Sensation 4G using xda premium
Thanks, I just put the SIM card in a friend's phone. Same problem, so I'm glad to know the problem is with the SIM card and not the phone. That's definitely a relief.
I'm calling my carrier!
Just to close this thread in case anyone is suddenly having this problem, you either installed Market Access or Market Enabler or your SIM card is just not working correctly.
My problem was the SIM card, I got a new one from my carrier, everything is working again

No Service with Valid SIM

Got my Nexus 5 on Friday, put my SIM in it and everything worked like a charm. Went through the weekend happy with how good everything was.
Yesterday, I was getting poor signal (connection errors when on LTE). So I decided to try a reboot. I did that and the phone came back with no service. I checked the APN, no issues. I swapped my SIM into my old phone, LTE working fine. I called my phone company (Rogers) and they checked the SIM, reset the network and I reset the phone. No Service (no anything).
I called Google support and their systems were down, so they recommended a Factory Data Reset. I did that - twice, still no service.
Any ideas? I'm guessing I'll have to send this phone in for replacement.
cwepruk said:
Got my Nexus 5 on Friday, put my SIM in it and everything worked like a charm. Went through the weekend happy with how good everything was.
Yesterday, I was getting poor signal (connection errors when on LTE). So I decided to try a reboot. I did that and the phone came back with no service. I checked the APN, no issues. I swapped my SIM into my old phone, LTE working fine. I called my phone company (Rogers) and they checked the SIM, reset the network and I reset the phone. No Service (no anything).
I called Google support and their systems were down, so they recommended a Factory Data Reset. I did that - twice, still no service.
Any ideas? I'm guessing I'll have to send this phone in for replacement.
Click to expand...
Click to collapse
Is the SIM a cut-down SIM?
xda6969 said:
Is the SIM a cut-down SIM?
Click to expand...
Click to collapse
Nope. My wife's SIM also didn't work. Odd that everything worked fine at first.
Dial *#*#4636#*#* and select phone -> change the drop down box to LTE only and see if data works. Make sure to change to back to something relevant if you want voice/text afterwards (like WCDMA preferred). Sounds like its not set to use LTE anymore.
It's not just LTE, it's all service including basic phone calls. Already shipped back to Google.
go to your carrier and get a new sim card , the one you have has become defective. Your carrier should not charge you anything for a new sim card , if they do maybe 5-10 $
Are you on a 3G only plan? The way many carriers (most of them outside the US, known problem on some carriers in Japan, France and the UK) are provisioning their SIMs, if there is an LTE network on the carrier and the SIM is provisioned as a 3G-only plan, a Nexus 5 will not register to the network at all. There is no workaround to this at present other than to change your plan to something that is LTE enabled.
Rebooted my phone tonight, when it was up again no service. It only says "Searching for Service" I already tested several SIMs and took a look into the sim tray but all pins are still there.
I then relocked the bootloader, unlocked it again and flashed the original images aswell as the radio but nothing works
UPDATE: I managed to get my reception back. I flashed the radio again had no reception, then flashed twrp and wiped data, cache and dalvik cache.
maaximal said:
Rebooted my phone tonight, when it was up again no service. It only says "Searching for Service" I already tested several SIMs and took a look into the sim tray but all pins are still there.
I then relocked the bootloader, unlocked it again and flashed the original images aswell as the radio but nothing works
UPDATE: I managed to get my reception back. I flashed the radio again had no reception, then flashed twrp and wiped data, cache and dalvik cache.
Click to expand...
Click to collapse
hi i have this problem too,
Are you fix the problem after flashed twrp and wiped data, cache and dalvik cache?
thank
I got the same problem too.
I got the same problem after rooted and flashed cm11 rom. Whatever I do, flash a different band, kernel or wipe everything, it just can't work. The provider is wind.ca and fido.ca. they both are no service. Someone help us plz.
Nathaniel Lau said:
I got the same problem after rooted and flashed cm11 rom. Whatever I do, flash a different band, kernel or wipe everything, it just can't work. The provider is wind.ca and fido.ca. they both are no service. Someone help us plz.
Click to expand...
Click to collapse
flash radio and cache images with fastboot command, then wipe
samersh72 said:
flash radio and cache images with fastboot command, then wipe
Click to expand...
Click to collapse
Thanks! Could you offer me the radio and cache.img? I don't know where to find it and which is right for my phone. And how to flash them with fastboot command? adb? Thanks again.
Nathaniel Lau said:
Thanks! Could you offer me the radio and cache.img? I don't know where to find it and which is right for my phone. And how to flash them with fastboot command? adb? Thanks again.
Click to expand...
Click to collapse
see your Q&A thread
samersh72 said:
see your Q&A thread
Click to expand...
Click to collapse
LOL I am really anxious with my phone
zivan56 said:
Dial *#*#4636#*#* and select phone -> change the drop down box to LTE only and see if data works. Make sure to change to back to something relevant if you want voice/text afterwards (like WCDMA preferred). Sounds like its not set to use LTE anymore.
Click to expand...
Click to collapse
Thanks, that actually helped for me. I just played a little with the quicktoggles on Paranoid Android when I switched to "Just LTE" and couldn't switch it back. Your little trick actually helped me out a lot.
samersh72 said:
see your Q&A thread
Click to expand...
Click to collapse
What does Q&A thread mean?
I am having the same issue.
Two of my phone radios are dead. It says no Service.. What should I do?
Where Can I find step by step instruction?
resal3000 said:
What does Q&A thread mean?
I am having the same issue.
Two of my phone radios are dead. It says no Service.. What should I do?
Where Can I find step by step instruction?
Click to expand...
Click to collapse
i meant here http://forum.xda-developers.com/showthread.php?t=2600184
samersh72 said:
i meant here http://forum.xda-developers.com/showthread.php?t=2600184
Click to expand...
Click to collapse
Nathaniel Lau said:
My nexus 5 wasn't brought from Google and i don't think I have warranty, if I can't fix, i want to find somewhere to repair it. Do you know where I can do that? By the way, I live in Canada.
Click to expand...
Click to collapse
From his message it seemed his issue didn't go away.
I am having the same issue with two of my phones. I have four. One radio went to "No service" mode last Saturday, and today My nexus 5 went to 'no service' (7 day after last time it happened)
resal3000 said:
From his message it seemed his issue didn't go away.
I am having the same issue with two of my phones. I have four. One radio went to "No service" mode last Saturday, and today My nexus 5 went to 'no service' (7 day after last time it happened)
Click to expand...
Click to collapse
are you stock or rooted?
did you try to flash full stock images then reset the phone?
I have the same problem. After I rooted and flashed to a CM rom my service was gone.
I flashed back to stock with radio/bootloader/system/cache/recovery the whole shabam.
I deleted cache, dalvick and everything else. Nothing helped with getting back my signal.
Is there a new work around for this? I seem to have tried everything that has been posted on XDA. Or am I missing something abvious?
Who can help me?
(ps my sim card works just fine in my gf's phone.)

No mobile data Connection with correct APN

Hello,
I am using my OnePlus One (64GiB) several days already but today i expierenced a total no data connection. It connects to WiFi and uses the Internet with no problems but if it comes to the mobile data connection it can't connect to the Internet while I have full network shown on the upper right corner. I can call and send SMS with no Problems. This Problem appeared just today and i called my service provider and they say that there is no problem with there network availability and I should check my APN settings which I checked and they are correct. Then the customer consultant said it could be my phone.
I inserted a SIM card from another service provider but it also does not connect to the mobile Internet connection.
So it seems to be that there is some faulty settings on my phone or even an defect. How can I fix that?
Thanks in Advance.
A.R.Cante said:
Hello,
I am using my OnePlus One (64GiB) several days already but today i expierenced a total no data connection. It connects to WiFi and uses the Internet with no problems but if it comes to the mobile data connection it can't connect to the Internet while I have full network shown on the upper right corner. I can call and send SMS with no Problems. This Problem appeared just today and i called my service provider and they say that there is no problem with there network availability and I should check my APN settings which I checked and they are correct. Then the customer consultant said it could be my phone.
I inserted a SIM card from another service provider but it also does not connect to the mobile Internet connection.
So it seems to be that there is some faulty settings on my phone or even an defect. How can I fix that?
Thanks in Advance.
Click to expand...
Click to collapse
Hi, so which ROM are you running?
TheShoxter said:
Hi, so which ROM are you running?
Click to expand...
Click to collapse
Its stock CM11s rom with franco.kernel r7, TWRP, and root
A.R.Cante said:
Its stock CM11s rom with franco.kernel r7, TWRP, and root
Click to expand...
Click to collapse
Ok. So your data connection was working fine with that same build previously? Nothing changed on your phone, it just stopped working?
TheShoxter said:
Ok. So your data connection was working fine with that same build previously? Nothing changed on your phone, it just stopped working?
Click to expand...
Click to collapse
Exactly
A.R.Cante said:
Exactly
Click to expand...
Click to collapse
That's strange! It seems like a very random glitch then, which often seem to fix themselves as randomly as they occur.
Have you tried rebooting your device, turning off/on data? Also, in Settings>Mobile Network Settings, is your preferred network type set to LTE, or the highest that's there?
TheShoxter said:
That's strange! It seems like a very random glitch then, which often seem to fix themselves as randomly as they occur.
Have you tried rebooting your device, turning off/on data? Also, in Settings>Mobile Network Settings, is your preferred network type set to LTE, or the highest that's there?
Click to expand...
Click to collapse
Yes all of it even an Soft-Reset
freight Voitemy
A.R.Cante said:
Yes all of it even an Soft-Reset
Click to expand...
Click to collapse
Ok, and the "Data Enabled" checkbox in Mobile Network Settings is checked? And you are positive APN is all correct?
If yes and yes, then I'm not sure what could be the problem, considering how it WAS functioning previously. I would just suggest to keep rebooting and fiddling with the Network settings, such as turning off/on data, verifying APN settings, checking Network Operator, making sure SIM is properly inserted, etc.
I wish I knew exactly what was wrong, but I'm not sure.
A.R.Cante said:
Hello,
I am using my OnePlus One (64GiB) several days already but today i expierenced a total no data connection. It connects to WiFi and uses the Internet with no problems but if it comes to the mobile data connection it can't connect to the Internet while I have full network shown on the upper right corner. I can call and send SMS with no Problems. This Problem appeared just today and i called my service provider and they say that there is no problem with there network availability and I should check my APN settings which I checked and they are correct. Then the customer consultant said it could be my phone.
I inserted a SIM card from another service provider but it also does not connect to the mobile Internet connection.
So it seems to be that there is some faulty settings on my phone or even an defect. How can I fix that?
Thanks in Advance.
Click to expand...
Click to collapse
I had this problem before. I solved this by doing a factory reset.
jong17 said:
I had this problem before. I solved this by doing a factory reset.
Click to expand...
Click to collapse
A factory reset was my last option. Thank you this did fix it.
Did you resolved? I've same problem. Factory reset didn't work for me!
Hi,
I have the same problem. I only had the phone for three weeks now and two days ago internet stopped working in the middle of browsing/watching you tube video. Did not start since even though I've tried several methods (except factory reset, as I want to leave that one as last resort.
Is there any other way than factory reset to fix it ?
Do you all have franco kernel installed?
Need help
I lost the internet connect when I installed CM12 Nightly -> thought it was a bug in the ROM and sorta lived with it.
But when I reverted to 11-S I realized that the internet connection didn't work on that rom either. I've tried everything factory reset - Soft/Hard - reset -> flash other rom's on it. EVERYTHING!!! -> I also tried a couple of different SIM-cards none of them worked, I tried to contact my ISP, they couldn't help me, they said I had all the right settings so it's most likely something with my phone...
I've got no idea on how I can fix it. and would love if anyone could help me sort this problem out -> I don't have any important data on the phone so we can reset it as much as needed...
Heroicfield said:
I lost the internet connect when I installed CM12 Nightly -> thought it was a bug in the ROM and sorta lived with it.
But when I reverted to 11-S I realized that the internet connection didn't work on that rom either. I've tried everything factory reset - Soft/Hard - reset -> flash other rom's on it. EVERYTHING!!! -> I also tried a couple of different SIM-cards none of them worked, I tried to contact my ISP, they couldn't help me, they said I had all the right settings so it's most likely something with my phone...
I've got no idea on how I can fix it. and would love if anyone could help me sort this problem out -> I don't have any important data on the phone so we can reset it as much as needed...
Click to expand...
Click to collapse
I think you need to flash the CM11s modem again,then flash cmm11s backup or clean cm11s install. I had the same problem with you,once i flash any variant of Lolipop there is no signal,and revert to CM11s no signal eighter,flash CM11s modem again,no signal neighter,then flash CM11s backup,its worked.
Need additional help
maskelisuvari said:
I think you need to flash the CM11s modem again,then flash cmm11s backup or clean cm11s install. I had the same problem with you,once i flash any variant of Lolipop there is no signal,and revert to CM11s no signal eighter,flash CM11s modem again,no signal neighter,then flash CM11s backup,its worked.
Click to expand...
Click to collapse
How do I flash the modem and backup? -- Help needed.
I have the same problem this morning. I'm certain that every settings are correct.
Reply
adesutama said:
I have the same problem this morning. I'm certain that every settings are correct.
Click to expand...
Click to collapse
I did ask One Plus about it, they send me this zip (re-uploaded) http : // www . mediafire . com / download / rmuaie7f8ch5dji / ONEPLUS % 2BONE - StockRecovery - Windows . zip
(can't post links yet) which I then ran to fix the problem. just be aware of that it locks your bootloader again, if you don't want it to lock your bootloader edit the .bat files and delete the line which says "fastboot oem lock" and you should be good to go (worked anyways for me).
Thanks a ton this really was Helpful.. I guess OnePlus One has a glitch 11.1 and now also with 12.1 CM.. Will try Factory Restore and will update.. Same thing happen with my Frnd in India.. who switch between SP's. He had to restore to fix the internet issue.
I have had the same problem on one of my oneplus 2's. One phone works fine. The other phone was working but is not connecting to Internet using data connection. I have checked the settings and they are exactly the same as the other phone which is working fine.

Signal / Sim issue?

Hi Guys,
Strange problem that has me a little stomped and nervous..
Basically I was on the one plus one official forums and found a thread talking about how much better 25R is when it comes to battery life.. I have a brand new Oneplus one that is is / was on 44S.
In this thread they linked to xda for the rom, it was just a stock 25R rom that was made a flashable zip. Well I figured what the heck might as well try it, made a nanoid backup and titanium backup, wiped and flashed away.
Well as soon as I booted into 25R I noticed I had no signal at all, like nothing. So then I set up the system a little figuring whatever just need to reboot I guess.. Still nothing.
I then pop out the sim card and notice now the "No sim card" icon displays then disapears over and over.
I reverted back to my nanoid and still my sim card issue persists.. Nothing I seem to do restores my signal, I have flashed multiple modems etc..
Has anyone ever heard of this? I find it very hard to believe I some how developed a hardware problem the same exact time I flashed 25R.. sure as hell seems like a hardware problem though.
*** Edit I tried one more.. on the Android Developement area there was a stock rooted 44s with a zip that has 44s etc.. modem etc.. I flashed this file - even though I already flashed another 44s modem zip.. Seems to have given me back my signal and sim detecting abilitie.. Thankfully..
I don't know what triggered this, this is the thread I got the 25R zip from: http://forum.xda-developers.com/oneplus-one/general/rom-xnph25r-cm11s-zip-t2820008
Teach me to flash anything while at work without access to fastboot.
I had this problem aswell, actually still have it whenever i flash a new rom.
The thing you have to do to get your signal back is changing your preferred network type in Settings > Mobile networks.
Mine has no option ticked standard, so i had to manually set it to 3G which solved my problem.
Tell me if it worked for you!
mumaster20 said:
I had this problem aswell, actually still have it whenever i flash a new rom.
The thing you have to do to get your signal back is changing your preferred network type in Settings > Mobile networks.
Mine has no option ticked standard, so i had to manually set it to 3G which solved my problem.
Tell me if it worked for you!
Click to expand...
Click to collapse
Yep. You need to do that as suggested "......... in Settings > Mobile networks....to 3G " / 4G / LTE depending on your Carrier/Network......:good:
kash_si said:
Yep. You need to do that as suggested "......... in Settings > Mobile networks....to 3G " / 4G / LTE depending on your Carrier/Network......:good:
Click to expand...
Click to collapse
I dont know what caused this problem, i think it started after i flashed ColorOS, so maybe that flash has overwritten some important files, i dont know.

No wifi signal.......no sim signal help please !!!

ello,
I need file for HTC U-11 Version 8.0 latest one,Following are the details
cid: BS_US001
mid: 2PZC 50000
product: htc_ocnwhl
after ruu and custom rom flash phone boots up normal, however I cant get pass the blue setup screen wizard as my phone isnt seeing any wifi connection and sim card isn't detected. So am stuck there, are there any file to restore my wifi signal and sim signal. I can enter TWRP though. Any and ALL help will be appreciated. Thanks in advance
I have a very similar problem, however I am and have always been on stock ROM. Yesterday suddenly my phone lost wifi and telephony connection. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again.
I think it might be some hardware or low-level issue, even if I am having a hard time how anything could happen while my phone was sitting on the desk. Next step is a hard reset and if it doesn't, then there is no hope left I think.
Your symptoms are similar, even if it happened after flashing. The only thing which I hope might help you is that, assuming that your situation is comparable to mine, if you manage to get past that screen or to access the Bluetooth settings, you can probably connect the phone to the internet through Bluetooth tethering. Once you are connected to the internet, many things are easier. Also, is that blue screen the one forcing you to sign in to a previously synced account (factory reset protection)? If so, there used to be a loophole in this, there are several youtube videos about it which you can easily find. Perhaps it's still there.
EDIT: Sorry for the necroposting, for some reason I overlooked the date of the original post.
how you doing ? Not sure if you remember my situation with my HTC U 11, I managed to get my bootloader unlocked . it's a BS_US001 2PCZ50000 . my issue now , phone is on but no IMEI , No IP address and Mac address 20:00:00:00:00. Been searching all, over for a fix. I have root and can enter TWRP. Please can you assist me in any way possible.
I have no cellular network also. Thanks again for previous and future assistance given by members of xda
Hey Matty, how you doing ? Not sure if you remember my situation with my HTC U 11, I managed to get my bootloader unlocked . it's a BS_US001 2PCZ50000 . my issue now , phone is on but no IMEI , No IP address and Mac address 20:00:00:00:00. Been searching all, over for a fix. I have root and can enter TWRP. Please can you assist me in any way possible.
I have no cellular network also. Thanks again for previous and future assistance Matty
Hey Matty, how you doing ? Not sure if you remember my situation with my HTC U 11, I managed to get my bootloader unlocked . it's a BS_US001 2PCZ50000 . my issue now , phone is on but no IMEI , No IP address and Mac address 20:00:00:00:00. Been searching all, over for a fix. I have root and can enter TWRP. Please can you assist me in any way possible.
I have no cellular network also. Thanks again for previous and future assistance Matty
Just for future reference: my U11 never resumed working after this. I kept using it for two full months, after moving my SIM card to a spare phone (good old M8) and using bluetooth tethering to get it to connect to the internet. I hoped that
for some reason the problem would at some point just go away by itself, which of course wasn't the case. I didn't try a factory reset because other people had no luck with it. So no happy ending for this story.
Should anybody else encounter this problem and land on this thread, I have nothing better to recommend than just doing the same: don't bother trying to fix it, move your SIM card to some older spare phone and use bluetooth tethering to bring the U11 to the internet. This will win you some time to pick a new phone without rushing, while critical things like Whatsapp, authenticator apps and so on will keep working, making it easier to migrate to the new phone.
Sim is back but no wifi
Black Antitoon said:
Just for future reference: my U11 never resumed working after this. I kept using it for two full months, after moving my SIM card to a spare phone (good old M8) and using bluetooth tethering to get it to connect to the internet. I hoped that
for some reason the problem would at some point just go away by itself, which of course wasn't the case. I didn't try a factory reset because other people had no luck with it. So no happy ending for this story.
Should anybody else encounter this problem and land on this thread, I have nothing better to recommend than just doing the same: don't bother trying to fix it, move your SIM card to some older spare phone and use bluetooth tethering to bring the U11 to the internet. This will win you some time to pick a new phone without rushing, while critical things like Whatsapp, authenticator apps and so on will keep working, making it easier to migrate to the new phone.
Click to expand...
Click to collapse
I had similar situation. My battery juiced down and closed automatically. Then i plugged it to charge, waited for full charge and then opened it. Wifi and Sim were not working after booting. It was there before power is over ans it has gone after powering it back. I tried many things as factory reset wipe cache/dalvik etc. By the way I was using lineage os 17.1 for a few months.
The only thing that worked was flashing original stock rom via download mode. after this i got sim working back but no wifi still. now i am using it as a spare phone with only mobile internet connection.
I showed it to a few repairmen but they told me it is onboard wifi at motherboard of phone and they can't fix it without replacing motherboard which is quite expensive nearly as a new phoe.
If anyone know how to bring wifi back please tell me too.
bluellay said:
I had similar situation. My battery juiced down and closed automatically. Then i plugged it to charge, waited for full charge and then opened it. Wifi and Sim were not working after booting. It was there before power is over ans it has gone after powering it back. I tried many things as factory reset wipe cache/dalvik etc. By the way I was using lineage os 17.1 for a few months.
The only thing that worked was flashing original stock rom via download mode. after this i got sim working back but no wifi still. now i am using it as a spare phone with only mobile internet connection.
I showed it to a few repairmen but they told me it is onboard wifi at motherboard of phone and they can't fix it without replacing motherboard which is quite expensive nearly as a new phoe.
If anyone know how to bring wifi back please tell me too.
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yes, this can be fixed, i had the same problem coming back to stock from los 17.1, you need to downgrade to oreo then let it update to pie, but it depends on the phone you have, mine is us unlocked, there is a tutorial here somewhere on how to do it. look see if you have a wi fi mac address if it's 2x.00.00.00.00.00, it same as i had.
Aldo101t said:
yes, this can be fixed, i had the same problem coming back to stock from los 17.1, you need to downgrade to oreo then let it update to pie, but it depends on the phone you have, mine is us unlocked, there is a tutorial here somewhere on how to do it. look see if you have a wi fi mac address if it's 2x.00.00.00.00.00, it same as i had.
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Yes i have same wifi mac address as 2x.00.00.00.00.00
Thanks for advise, i will try it. Can you refer me a manual for this downgrading? I looked to forums but there is a problem that says it can't be done if it is s-on. I unlocked bootloader before installing los 17.1. Also they say it can only be downgradable from oreo to nougat. So, if you can share a guidance for how to do downgrade from pie to oreo when s-on, it would be grade.
bluellay said:
Yes i have same wifi mac address as 2x.00.00.00.00.00
Thanks for advise, i will try it. Can you refer me a manual for this downgrading? I looked to forums but there is a problem that says it can't be done if it is s-on. I unlocked bootloader before installing los 17.1. Also they say it can only be downgradable from oreo to nougat. So, if you can share a guidance for how to do downgrade from pie to oreo when s-on, it would be grade.
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here's what i did:
1. connect the phone to pc and boot into bootloader
2.flash hosd_signed.img (fastboot flash hosd hosd_signed.img) this has to be the hosd for your software
3.once done boot into TWRP and rub the HTC dev info tool
4.change the version number into 2.42.617.7(this is for us unlocked)and hit save apply all changes'
5.run the oreo RUU for your phone.
Where can i find the hosd file?
bluellay said:
Where can i find the hosd file?
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https://drive.google.com/file/d/1UP41sN_2AYE92-jFNwyAFpBhBC1pDzCv/view?usp=sharing
that is for us unlocked, if your phone is not us unlocked i don't have another hosd.
So I was able to solve this problem by flashing the oreo RUU from htc, then flashing twrp, complete wipe, and restoring a previous LOS 10 backup. Now my wifi is restored, and mobile data is back to normal.
Aldo101t said:
https://drive.google.com/file/d/1UP41sN_2AYE92-jFNwyAFpBhBC1pDzCv/view?usp=sharing
that is for us unlocked, if your phone is not us unlocked i don't have another hosd.
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My phone is an unlocked model which is from India I think. It is ocean dugl model. Can I use this host file safely?
---------- Post added at 08:42 AM ---------- Previous post was at 08:38 AM ----------
mario182005 said:
So I was able to solve this problem by flashing the oreo RUU from htc, then flashing twrp, complete wipe, and restoring a previous LOS 10 backup. Now my wifi is restored, and mobile data is back to normal.
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Can you tell more detailed instrustions for how to do it?
I have got los 17.1 backup. when I tried to flash it with twrp it seems flashing but after finishing phone restarts and nothing changed. I tried many times. I got backup but it does not flashing back. What could be the problem?
bluellay said:
My phone is an unlocked model which is from India I think. It is ocean dugl model. Can I use this host file safely?
---------- Post added at 08:42 AM ---------- Previous post was at 08:38 AM ----------
Can you tell more detailed instrustions for how to do it?
I have got los 17.1 backup. when I tried to flash it with twrp it seems flashing but after finishing phone restarts and nothing changed. I tried many times. I got backup but it does not flashing back. What could be the problem?
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Click to collapse
you need to pull the hosd from an oreo ruu for your phone, if there is one.what ever the software number is.
@ Aldo101t
what do you mean: "3.once done boot into TWRP and rub the HTC dev info tool"
Black Antitoon said:
I have a very similar problem, however I am and have always been on stock ROM. Yesterday suddenly my phone lost wifi and telephony connection. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again.
I think it might be some hardware or low-level issue, even if I am having a hard time how anything could happen while my phone was sitting on the desk. Next step is a hard reset and if it doesn't, then there is no hope left I think.
Your symptoms are similar, even if it happened after flashing. The only thing which I hope might help you is that, assuming that your situation is comparable to mine, if you manage to get past that screen or to access the Bluetooth settings, you can probably connect the phone to the internet through Bluetooth tethering. Once you are connected to the internet, many things are easier. Also, is that blue screen the one forcing you to sign in to a previously synced account (factory reset protection)? If so, there used to be a loophole in this, there are several youtube videos about it which you can easily find. Perhaps it's still there.
EDIT: Sorry for the necroposting, for some reason I overlooked the date of the original post.
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@ Black Antitoon, Read your problem of WiFi and Sim Signal not working. I'm also facing the same issue, exactly a similar one, without doing anything it just happened. Would like to understand if you have got any solution. Thanks in advance
abhi2301 said:
@ Black Antitoon, Read your problem of WiFi and Sim Signal not working. I'm also facing the same issue, exactly a similar one, without doing anything it just happened. Would like to understand if you have got any solution. Thanks in advance
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@abhi2301: sorry for answering so late. Unfortunately I couldn't fix this problem. I kept using the phone for two months after moving my SIM card to a spare phone and connecting the U11 to the internet using Bluetooth tethering, which was the only thing that worked. I kept hoping that at some point connectivity would start working again, but that wasn't the case. I eventually gave up. Sorry for not having better news.
As you probably read (from post #13 on), other users had better luck by flashing a RUU, hope this can work for you too.
Cheers
I ran across this post and it fixed my issue regarding no wifi,
My u11 encrypted? lost wifi and mobile signal, after restore rom, it bricked
Please check the pictures: short story first: after reset the ROM with recovery mode, the u11 can go through the encrypting screen, then it will loop and stuck in the setup screen. I didn't really encrypt my phone ever, I only had a simple...
forum.xda-developers.com
hammered58 said:
I ran across this post and it fixed my issue regarding no wifi,
My u11 encrypted? lost wifi and mobile signal, after restore rom, it bricked
Please check the pictures: short story first: after reset the ROM with recovery mode, the u11 can go through the encrypting screen, then it will loop and stuck in the setup screen. I didn't really encrypt my phone ever, I only had a simple...
forum.xda-developers.com
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Click to collapse
So which one is your solution of all the messages in the post? Can you copy paste the message?

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