My g/f phone is on the last version of Saba Prime v16. We did a force update to get Hangouts today and it worked fine..... until we rebooted it. Now Hangouts reports "Google Play Service,which some of your applications rely on,is not supprted by your device.Please contact the manufacturer".
Google Play Services and Hangouts were uninstalled, phone rebooted, then from play store they were installed again but the message persists.
I have a Desire S with Fallout rom, the same version of both apps and works fine even after multiple reboots....
Any ideas ?
I'm getting the same issue on a VZW Nexus. The weird thing is I have 2 Nexus LTE, one mine, one is my wife's. Both are running the exact same ROM/gapps/kernel/radio.... On one device the update to hangouts was flawless, on the other I get "device not compatible". Then a "play services" won't update error....
I've wiped the ROM clean install and tried to update before restoring other apps and still have issues.
Anybody have ideas to correct?
First idea is it sounds like it might be due to different versions of gapps before installing hangouts; I know that the gapps I flashed onto my phone got updated at some point afterwards, and now looks different to the package I downloaded and flashed originally.
Second idea, do your phones have the same CID? (i.e. same carrier, same sim-unlock state).
paulie-uk said:
First idea is it sounds like it might be due to different versions of gapps before installing hangouts; I know that the gapps I flashed onto my phone got updated at some point afterwards, and now looks different to the package I downloaded and flashed originally.
Second idea, do your phones have the same CID? (i.e. same carrier, same sim-unlock state).
Click to expand...
Click to collapse
Okay I fixed on my end...
It seems as though it was on Google's server end, if that's possible.
The short answer for me was, wipe data > install ROM > install hangouts via apk (previously downloaded)> reboot > flash gapps > update Google now> update Google play services.... Viola. Seems like there should have been an easier fix.
Long Answer
I tried wiping data reinstalling ROM and gapps and that DID NOT work. I was getting the same error for Hangouts, Google Now, and Play Services and then some.... "Device not compatible"
I tried the exact same thing but logged into my Google account rather than my wife's and it worked just fine. No errors... Retried wiping ROM and flashing gapps, used her account, device not compatible again. That's why I'm guessing it was server side if that's possible. Even the web version of Play Store was saying device not compatible. CIDs were restored in each case and running same AOKP version and same Gapps.
That lead me to trying the install without Gapps... You only get so far before you must login to Google for obvious reasons, but for what ever reason, having the app installed on my phone before signing into gapps allowed for updating all of the other Play Services without issue.
It doesn't make sense to me but I'm up and running now...
My Solution
I'm a little late to the party, but this is the easiest post to find on Google for this problem. Mine worked after fresh ROM install, but it would start giving the error after a reboot. After much searching the thing that ultimately worked for me was to uninstall updates for the Play Store. I haven't uninstalled Play Services and after the Store auto updated, I could use Hangouts once again. I am using a HTC Desire with Cool Droid v3 GSM ROM.
I can confirm that steps suggested by MikeAce00 worked flawlessly.
This is what I did with a rom with gapps installed already
1. wipe & install rom -- do not input google credentials
2. install hangouts (google+ not necessary!) apk manually
3. input google credentials
4. update google play services (Hangouts even requested this...happened automatically after inputting the google credentials)
5. restart
6. done! -- hangouts should work
For me it did not seem to make any difference if you restart directly after installing hangouts apk or after inputting the google credentials
--
salski
salski said:
I can confirm that steps suggested by MikeAce00 worked flawlessly.
This is what I did with a rom with gapps installed already
1. wipe & install rom -- do not input google credentials
2. install hangouts (google+ not necessary!) apk manually
3. input google credentials
4. update google play services (Hangouts even requested this...happened automatically after inputting the google credentials)
5. restart
6. done! -- hangouts should work
For me it did not seem to make any difference if you restart directly after installing hangouts apk or after inputting the google credentials
i
Click to expand...
Click to collapse
I've tried the methods proposed here, but no luck. At poinjt 4 I don't get a request for update, just the same old message about google play services not being supported.
I'm currently going through older versions of gapps and see if I get to a point where Google Play updates the right files in the right order.
(On Xperia Go, 4.1.2 Power JB by @prototypell, phantom kernel 1.13)
After doing all of these:
*delete all account
*cleared playstore, google services, framework cache and data
*disabling and force stop this 3
*full clean restore(after performing this, I can download all my and new apps, but when update comes and try to install it, it gives me 489 error also)
still having this annoying 489 error even I did the steps above specially on updating apps because "sometimes" downloading new app is possible without error and sometimes it does 489 error.
I have 3 gmail accounts on my G2. When I tried downloading on my account 'A' and it gives me 489 error, I switched to my account 'B' and it will download it, and when I tried to switch again on my account 'A' then tried to download new app, it will work. But this only happens rarely because most of the time it gives me 489 error.
I have one solution to download new updates, and that is uninstalling the app and installing it which is really annoying and tiring to do specially when there is 5+ apps that have new versions and like I said, sometimes downloading app is not working it gives me this hilarious 489 error.
Last time, I really want to hammer this phone, but I think my G2 has nothing to do with my problem, it is the play store.
Btw I have:
G2 D80220B KK
Dori Kernel
xposed
Titanium backed up apps(i don't think this is the problem, because my last restore of these apps is since March 2014 and all installs and updates are working fine until last week)
blocked apps by titanium
*fused location
*google search
*location services
*smart screen
*smartshare push
*smartshare.beam
*street view
*tags
*talkback
*voice mate
I hope someone can help me here. Or is it possible to install new google play APK from others phone that don't have this problem? Really need some help here.
Thanks
Trying installing a new gapps package for your android version through recovery.
Just googles gapps package for android (version e.g 4.1.2)
Flashing the wrong gapps results to such errors like yours
Sent from my Nokia_X
I'm on stock 4.4.2 with stock Gapps, and I came from fresh restore. like I said, Google play works fine until last week. ok, if it is really the gapps, I'll try to install pa gapps and we'll see. Thanks
Sent from my LG-D802 using XDA Free mobile app
Recently flashed a new rom, and selected the option to sync apps from my Gmail account to the phone for the first time.
I realised only some apps were being downloaded, and the others were "Downloading" but I didn't see a progress bar in my Notifications or Google Play Store.
The last time i flashed the same rom with the exact same circumstances but installed the apps MANUALLY it worked, but now it doesn't.
I have tried many general solutions like clearing cache and data but nothing helps. ( I would try deleting the hosts.txt but I cannot access my root folder even though my phone is rooted )
I am using the rom 14.1-20170426-UNOFFICIAL-hlte and the Gapps package open_gapps-arm-7.1-pico-20170527.zip
< mod edit: thread closed, it's a duplicate of this one: https://forum.xda-developers.com/2015-moto-g/help/app-install-problem-t3847973 >
I recently started using a G3 again and I have flashed different roms and had the same problem (currently on the latest pie Pixel Experience) . The problem I have is that some apps won't install (Snapchat, FB, IG) I've tried clearing caches, data, removing and readding my Google account with no luck. I've tried installing the apks but they either don't install or they do install but won't work either see the app as a package name or they disappear and then I'm unable to install or update the apps as it says another user has installed an incompatible version.
Is there anyway to fix this as I'm missing out on some apps I use frequently.
Thanks for your help.
i installed an apk app mod on my Samsung galaxy note 10+. the apk is an older version of the app but when i went to uninstall the app as usual to install the latest release off google play instead of downloading and installing it just installed the previous apk installed from google which i havent seen before. i have tried clearing the data and using app cleaners such as sd maid but its still installing the unofficial version. i also tried to install a newer version of the app from an apk off google and it wont install at all. i believe that after uninstalling the app that some of the files have not been deleted and google recognises these as the correct app files. using sd maid i traced to this path:
/data/app/~~HQ5E7AhU5J2CuBMCGbfjTg==/com.snapchat.android-PWYp8D9k00ttRuj98fIkTA==
im pretty sure this is what needs deleting to get google to download the official version but due to samsungs security rules i cant delete it. i dont want to root or factory reset my phone
any help is much appreciated
That's Snap Chat, is that installed or was it part of the Google app?
Try clearing the system cache from the boot menu.
System apps and systen privileged apps including their daa can only get deleted by ROOT, only deleting their related data can get achieved by a FR.