App install problem - Moto G 2015 Q&A, Help & Troubleshooting

< mod edit: thread closed, it's a duplicate of this one: https://forum.xda-developers.com/2015-moto-g/help/app-install-problem-t3847973 >
I recently started using a G3 again and I have flashed different roms and had the same problem (currently on the latest pie Pixel Experience) . The problem I have is that some apps won't install (Snapchat, FB, IG) I've tried clearing caches, data, removing and readding my Google account with no luck. I've tried installing the apks but they either don't install or they do install but won't work either see the app as a package name or they disappear and then I'm unable to install or update the apps as it says another user has installed an incompatible version.
Is there anyway to fix this as I'm missing out on some apps I use frequently.
Thanks for your help.

Related

[Q] Hangouts = Google Play Service not supported on this device ?

My g/f phone is on the last version of Saba Prime v16. We did a force update to get Hangouts today and it worked fine..... until we rebooted it. Now Hangouts reports "Google Play Service,which some of your applications rely on,is not supprted by your device.Please contact the manufacturer".
Google Play Services and Hangouts were uninstalled, phone rebooted, then from play store they were installed again but the message persists.
I have a Desire S with Fallout rom, the same version of both apps and works fine even after multiple reboots....
Any ideas ?
I'm getting the same issue on a VZW Nexus. The weird thing is I have 2 Nexus LTE, one mine, one is my wife's. Both are running the exact same ROM/gapps/kernel/radio.... On one device the update to hangouts was flawless, on the other I get "device not compatible". Then a "play services" won't update error....
I've wiped the ROM clean install and tried to update before restoring other apps and still have issues.
Anybody have ideas to correct?
First idea is it sounds like it might be due to different versions of gapps before installing hangouts; I know that the gapps I flashed onto my phone got updated at some point afterwards, and now looks different to the package I downloaded and flashed originally.
Second idea, do your phones have the same CID? (i.e. same carrier, same sim-unlock state).
paulie-uk said:
First idea is it sounds like it might be due to different versions of gapps before installing hangouts; I know that the gapps I flashed onto my phone got updated at some point afterwards, and now looks different to the package I downloaded and flashed originally.
Second idea, do your phones have the same CID? (i.e. same carrier, same sim-unlock state).
Click to expand...
Click to collapse
Okay I fixed on my end...
It seems as though it was on Google's server end, if that's possible.
The short answer for me was, wipe data > install ROM > install hangouts via apk (previously downloaded)> reboot > flash gapps > update Google now> update Google play services.... Viola. Seems like there should have been an easier fix.
Long Answer
I tried wiping data reinstalling ROM and gapps and that DID NOT work. I was getting the same error for Hangouts, Google Now, and Play Services and then some.... "Device not compatible"
I tried the exact same thing but logged into my Google account rather than my wife's and it worked just fine. No errors... Retried wiping ROM and flashing gapps, used her account, device not compatible again. That's why I'm guessing it was server side if that's possible. Even the web version of Play Store was saying device not compatible. CIDs were restored in each case and running same AOKP version and same Gapps.
That lead me to trying the install without Gapps... You only get so far before you must login to Google for obvious reasons, but for what ever reason, having the app installed on my phone before signing into gapps allowed for updating all of the other Play Services without issue.
It doesn't make sense to me but I'm up and running now...
My Solution
I'm a little late to the party, but this is the easiest post to find on Google for this problem. Mine worked after fresh ROM install, but it would start giving the error after a reboot. After much searching the thing that ultimately worked for me was to uninstall updates for the Play Store. I haven't uninstalled Play Services and after the Store auto updated, I could use Hangouts once again. I am using a HTC Desire with Cool Droid v3 GSM ROM.
I can confirm that steps suggested by MikeAce00 worked flawlessly.
This is what I did with a rom with gapps installed already
1. wipe & install rom -- do not input google credentials
2. install hangouts (google+ not necessary!) apk manually
3. input google credentials
4. update google play services (Hangouts even requested this...happened automatically after inputting the google credentials)
5. restart
6. done! -- hangouts should work
For me it did not seem to make any difference if you restart directly after installing hangouts apk or after inputting the google credentials
--
salski
salski said:
I can confirm that steps suggested by MikeAce00 worked flawlessly.
This is what I did with a rom with gapps installed already
1. wipe & install rom -- do not input google credentials
2. install hangouts (google+ not necessary!) apk manually
3. input google credentials
4. update google play services (Hangouts even requested this...happened automatically after inputting the google credentials)
5. restart
6. done! -- hangouts should work
For me it did not seem to make any difference if you restart directly after installing hangouts apk or after inputting the google credentials
i
Click to expand...
Click to collapse
I've tried the methods proposed here, but no luck. At poinjt 4 I don't get a request for update, just the same old message about google play services not being supported.
I'm currently going through older versions of gapps and see if I get to a point where Google Play updates the right files in the right order.
(On Xperia Go, 4.1.2 Power JB by @prototypell, phantom kernel 1.13)

GPlay Search isn't working

So, I installed JellyBread v5. The first time, I was trying to access the market but it gave me an error, followed by a notification that I had written my google account password incorrectly, since I had no way of fixing it, I ended up doing a reset from the settings menu. The 2nd set up, everything was working fine, I could access my apps from Google play, but. Whenever I searched something, It wouldn't show any results. I tried rebooting the phone, and nothing happened. I set the content settings to show all and still no change. And for some reason, it won't work on the browsers either.
Theoretically Speaking, I can only install apps I search for, using only my computer.
Should I do another reset? Or Just re-install Vending.apk?
Bump?
Anyone gotten through this?
Upade :: Re installed the room (via CWM) with full process (Wiping > Install)
Use latest Googleâ„¢ Play v4.3.11. It's there in "themes & apps section" & latest Google Services App. Both are necessary to install any apk via Play Store.

Apps not Downloading from Google Play Store and Files not downloading from Browser

Recently flashed a new rom, and selected the option to sync apps from my Gmail account to the phone for the first time.
I realised only some apps were being downloaded, and the others were "Downloading" but I didn't see a progress bar in my Notifications or Google Play Store.
The last time i flashed the same rom with the exact same circumstances but installed the apps MANUALLY it worked, but now it doesn't.
I have tried many general solutions like clearing cache and data but nothing helps. ( I would try deleting the hosts.txt but I cannot access my root folder even though my phone is rooted )
I am using the rom 14.1-20170426-UNOFFICIAL-hlte and the Gapps package open_gapps-arm-7.1-pico-20170527.zip

App install problem

I recently started using a G3 again and I have flashed different roms and had the same problem (currently on the latest pie Pixel Experience) . The problem I have is that some apps won't install (Snapchat, FB, IG) I've tried clearing caches, data, removing and readding my Google account with no luck. I've tried installing the apks but they either don't install or they do install but won't work either see the app as a package name or they disappear and then I'm unable to install or update the apps as it says another user has installed an incompatible version.
Is there anyway to fix this as I'm missing out on some apps I use frequently.
Thanks for your help.
I have the same problem on AOSP Extended 5.8 when i updated it, i no longer could install Instagram from Play Store, i dont use Fb or Snapchat so maybe i cant install these apps either.
I downloaded OGInsta + and use instagram that way. I suppose installing simple Instagram apk will do.

How to delete a system file without root

i installed an apk app mod on my Samsung galaxy note 10+. the apk is an older version of the app but when i went to uninstall the app as usual to install the latest release off google play instead of downloading and installing it just installed the previous apk installed from google which i havent seen before. i have tried clearing the data and using app cleaners such as sd maid but its still installing the unofficial version. i also tried to install a newer version of the app from an apk off google and it wont install at all. i believe that after uninstalling the app that some of the files have not been deleted and google recognises these as the correct app files. using sd maid i traced to this path:
/data/app/~~HQ5E7AhU5J2CuBMCGbfjTg==/com.snapchat.android-PWYp8D9k00ttRuj98fIkTA==
im pretty sure this is what needs deleting to get google to download the official version but due to samsungs security rules i cant delete it. i dont want to root or factory reset my phone
any help is much appreciated
That's Snap Chat, is that installed or was it part of the Google app?
Try clearing the system cache from the boot menu.
System apps and systen privileged apps including their daa can only get deleted by ROOT, only deleting their related data can get achieved by a FR.

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